Episodes
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Fraudology is presented by Sardine.
Fraudology's year-end episode delivers a treasure trove of insights as Karisse Hendrick interviews Sardine CEO Soups Ranjan about the latest fraud prevention techniques and industry trends.
Ranjan unveils Sardine's game-changing card-to-identity matching tool, a breakthrough in fraud detection that can identify cardholder names and phone numbers for both credit and debit cards. This innovative solution has already proven its worth, catching 35% of fraud in initial trials. The discussion also covers the rise of seller-side fraud in marketplaces and Sardine's unique approach to detecting bad actors through behavioral signals and network graph analysis.
Ranjan shares fascinating examples of how clients are leveraging Sardine's workflow tools and generative AI to automate manual review processes, significantly improving efficiency without sacrificing accuracy.
For anyone involved in fraud prevention or interested in cutting-edge applications of AI in fintech, this episode is a must-listen that will equip you with valuable knowledge for the year ahead.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this timely episode of the Fraudology Podcast, Karisse Hendrick dives into the latest fraud trends and cybersecurity threats impacting e-commerce during the busy holiday shopping season. Hendrick shares surprising data from TransUnion showing a 30% decrease in fraud rates compared to last year's Black Friday and Cyber Monday period. She provides insider perspective on why fraud percentages may be lower, despite an increase in overall fraud instances, and compares this year's trends to previous holiday seasons.
The episode also covers a recent FBI warning about cybercriminals' increasing use of generative AI to enhance their fraud schemes, including creating more convincing phishing emails, fake social media profiles, and impersonation scams.
Hendrick breaks down the FBI's key tips for consumers to protect themselves, like using family code words and verifying callers' identities. For fraud prevention professionals, this episode offers valuable insights into evolving threats and defensive strategies as the holiday shopping season reaches its peak.
Tune in to stay ahead of the latest fraud trends and learn how AI is changing the cybersecurity landscape.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Episodes manquant?
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Fraudology is presented by Sardine.
In this episode of Fraudology we recap a Banking on Fraudology episode, where we tackle one of the most pressing issues facing financial institutions today: synthetic identity fraud.
Windham welcomes David Maimon, a renowned expert in cybercrime and head of Fraud Insights at Sentilink, for an in-depth discussion on the mechanics and implications of this sophisticated form of fraud. Maimon breaks down the key differences between first-party and third-party synthetic identities, explaining how fraudsters combine real and fake information to create convincing personas that can fool even robust verification systems.
The conversation takes listeners inside the dark web marketplaces where stolen personal information is bought and sold, revealing the shocking ease with which criminals can acquire the building blocks for synthetic identities. Maimon and Windham explore emerging trends like the use of synthetic identities to create fake businesses, potentially amplifying the scale of fraud losses. They also discuss how generative AI is being used to attempt to bypass liveness checks, though Maimon emphasizes that AI still can't fabricate a person's entire history. Throughout the episode, both host and guest stress the importance of "keeping your hands dirty" by staying actively engaged in understanding the latest fraud tactics.
Don't miss this opportunity to learn from two passionate fraud fighters on the front lines of the battle against synthetic identity fraud.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this episode of the Fraudology Podcast, Karisse Hendrick dives into the latest trends and developments in online fraud, providing valuable insights for e-commerce professionals and fraud fighters. How cybercriminals are shifting away from Telegram to new platforms like Meta's Threads, highlighting the evolving landscape of digital fraud.
She discusses a recent SpyCloud report detailing how fraudsters are exploiting Threads' features to advertise stolen credit card information and other sensitive data. The episode also covers the Wall Street Journal's examination of retailers cracking down on returns, with companies like Saks Fifth Avenue and Zara implementing stricter policies to combat return fraud. Karisse offers practical advice for merchants considering return fees, emphasizing the importance of proper transaction linking to avoid chargebacks.
Additionally, she shares news of the takedown of Popeye Tools, a major cybercrime marketplace, and alerts listeners to the "Star 72" phone scam targeting bank customers.
For fraud professionals seeking to stay ahead of the curve, this episode provides a comprehensive overview of current fraud trends and strategies to mitigate risks.
Tune in to Fraudology for expert analysis and actionable insights to protect your business from evolving fraud threats.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
This episode of Fraudology provides a fascinating look into the world of banking fraud through the eyes of guest Hailey Windham. Karisse and Hailey explore the diverse range of topics covered in recent episodes of the Banking on Fraudology podcast, from combating human trafficking to innovative approaches in internal auditing.
The conversation delves into the critical issue of first-party synthetic fraud, with Hailey explaining how fraudsters manipulate personal information to create false identities and exploit financial institutions. David Maimon's research on dark web activities and the long-term strategies employed by fraudsters is highlighted, revealing the sophisticated nature of these crimes. The episode also addresses the persistent problem of check fraud, discussing why it remains a significant issue despite the shift towards digital payments.
Hailey and Karisse examine the challenges financial institutions face in detecting and preventing check fraud, including the limitations of current hold policies and the extended liability periods for altered checks. This eye-opening discussion provides valuable insights for both financial professionals and consumers on the evolving landscape of banking fraud.
Don't miss this opportunity to stay informed about the latest trends and strategies in financial crime prevention - listen now and arm yourself with knowledge to protect against these pervasive threats.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this episode of Fraudology Karisse Hendrick, solo dives into the latest in online fraud and sharing a moment of gratitude. We kick things off by exploring two major news stories: Meta’s removal of over 2 million pig butchering scam accounts and the arrest of 215 individuals in a $232 million crypto scam in South Korea.
As we reflect on Thanksgiving, Karisse also shares some heartfelt messages from fellow fraud fighters about what they’re grateful for this year. Plus, she offers her own thanks to the community, clients, family, and the enduring power of collaboration that keeps us all motivated.
Let’s take this opportunity to celebrate the wins, big and small, and stay positive in our fight against fraud.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this episode of Fraudology, join Karisse Hendrick as she shines a spotlight on the evolving landscape of fraud during the holiday season. We delve into the alarming rise of phishing attacks and automated fraud detection tools while unpacking the chilling case study of DeAndre Merritt, aka "Scam Likely," a fraudster who expanded his schemes during the pandemic.
We also discuss the impact of frequent data breaches, like T-Mobile's ninth breach in five years, and new retailer policies to combat return abuse. Tune in for essential insights on fraud prevention and the current fraud trends e-commerce merchants should watch out for this holiday season.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this episode of Fraudology, host Karisse Hendrick dives deep into recent developments in the world of online fraud. She discusses a groundbreaking webinar by Supes Ranjan of Sardine that introduced innovative e-commerce fraud detection tools, and the bold legislative moves in Singapore to freeze scam victims’ bank accounts to safeguard them from further exploits. Karisse also highlights the alarming rise of AI-powered phone scams, featuring Starling Bank's new app feature to combat these sophisticated fraud tactics.
Additionally, the episode explores a troubling report from Ryan Krebs on cybercriminals exploiting hacked police emails to send fraudulent Emergency Data Requests (EDRs), and sheds light on a UN report revealing Southeast Asia as a hotbed for industrialized fraud. Tune in for an in-depth look at these critical issues, with expert insights to help you stay ahead of the ever-evolving fraud landscape.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this episode of Fraudology, Karisse Hendrick welcomes back Ayelet Biger-Levin, founder of the Scam Ranger podcast, and a specialist in combating online scams. Ayelet updates us on her journey since her last appearance, including the development and launch of her innovative mobile app designed to help financial institutions protect their customers from scams.
Ayelet delves into the creation and functionalities of the Scam Ranger AI app, which can detect scams in messages and educate users on spotting red flags. With insights from initial pilot programs showing promising results, she shares the significance of empowering consumers and institutions alike in the fight against online scams. Listen in to learn how cutting-edge technology and industry collaboration are crucial in the ongoing battle against scammers.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this episode of Fraudology, host Karisse Hendrick dives into the latest and most compelling fraud cases making headlines. She discusses the controversial glitch at Chase Bank that led to massive check fraud and the subsequent legal actions being taken. Hendrick also sheds light on how street gangs like Shiesty 66 are expanding their criminal activities into sophisticated financial fraud schemes. Tune in to learn about the use of malware to hijack bank calls, ongoing refund fraud battles involving Amazon, and more.
Related Articles:
https://frankonfraud.com/fraud-trends/chase-launches-flurry-of-lawsuits-against-fraud-glitchers/
https://patch.com/new-york/newrochelle/shiesty-66-gang-member-indicted-covid-fraud-scheme-da?
https://frankonfraud.com/fraud-trends/fakecall-you-dialed-the-bank-but-a-scammer-answers/?
https://frankonfraud.com/wp-content/uploads/2024/10/amazon-goes-after-spectre.pdf?
https://frankonfraud.com/wp-content/uploads/2024/11/Fed-Ex-Junkie.pdf?
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this episode of Fraudology, host Karisse Hendrick is joined by Rajesh Melappalayam, former senior manager of digital fraud and compliance at Cisco, to delve into the intricate world of online fraud targeting Cisco's systems. They explore how fraudsters obtained Cisco serial numbers via social engineering and bot attacks, leading to significant financial losses through fraudulent RMAs (Return Merchandise Authorizations).
Rajesh shares insights into the broader impacts of these frauds, including insider threats, the misuse of service contracts, and sophisticated operations involving fake user IDs. The conversation illuminates Cisco's challenges in fraud detection and the innovative strategies Rajesh implemented to bolster fraud prevention efforts.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
Welcome to another episode of Fraudology with your host, Karisse Hendrick. In this episode, Karisse dives deep into the alarming rise of pig butchering scams, spotlighting a significant bust in Hong Kong that involved the use of deepfake technology and AI-generated personas to swindle victims out of millions.
She also covers an important report from Capital One revealing a staggering 400% increase in synthetic ID fraud targeting the auto industry, underscoring how fraudsters are evolving their tactics. Lastly, Karisse sheds light on a comprehensive study by Recorded Future, which analyzed over a million stolen checks on Telegram, revealing eye-opening trends in check fraud across the eastern seaboard. Stay ahead in the fight against fraud with these crucial updates.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this episode of Fraudology, host Karisse Hendrick talks with Austin Harris, senior fraud analyst at Cross River Bank and host of the renamed podcast "Fraud Cases Unleashed." They delve into the differences between intricate frauds of the past and the simpler, quantity-over-quality frauds of today, largely driven by system vulnerabilities and trends spread via social media. Harris shares a basic yet illustrative case of credit card fraud and discusses the generational perspectives on fraud, stressing the importance of work-life balance, especially in a high-stress industry prone to burnout. The conversation also addresses the "fraud triangle" theory, shedding light on the motivations and opportunities that lead individuals, particularly from Gen Z, to commit fraud.
Tune in for an insightful discussion on how the landscape of fraud has evolved, the impact of social media on scam trends, and the significance of maintaining a purpose-driven approach to work in fraud prevention.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this episode of Fraudology, host Karisse Hendrick dives deep into significant proposed changes by Visa that will affect online merchants in both the EU and the U.S. Initially thought to impact only EU merchants, these changes, set to take effect in April 2025, include stricter fraud ratios and chargeback thresholds, reducing the allowable dispute percentage from 0.9% to 0.3%. Karisse also sheds light on the new Visa Acquirer Monitoring Program (VAMP), highlighting the challenges merchants may face and the need for higher investment in fraud prevention. Tune in to get critical insights and prepare your business for these upcoming shifts in the payment and fraud landscape.
Relevant article:
https://www.merchantfraudjournal.com/visa-acquirer-monitoring-program-vamp-changes-2024-new-rules-and-compliance-tips/
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this episode of Fraudology, host Karisse Hendrick shares critical updates and insights into the evolving landscape of online fraud. Fresh from the Mastercard conference in Miami, Karisse dives into significant events such as the new UK banking regulation effective from October 7, which mandates banks to reimburse scam victims up to £85,000 and how this could potentially change the dynamics of fraud in the banking sector.
She also discusses the intriguing exodus of cybercrime groups from Telegram to Signal in response to increased law enforcement pressure, as highlighted by Gary Warner's team at Dark Tower. Lastly, Karisse uncovers the details of a sophisticated fraud scheme targeting DoorDash, illustrating how these fraudsters managed to steal over a million dollars from delivery drivers' accounts. Get ready to explore these pressing topics and more in this compelling episode.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this episode of Fraudology, host Karisse Hendrick welcomes Frank McKenna, a renowned fraud expert, to discuss the rapid evolution of scams from modest calling card schemes to sophisticated digital frauds involving deepfake technology. Frank shares eye-opening insights into the rise of AI-enabled scams, including a deepfake incident involving real estate fraud, and the potential threats these technologies pose to KYC processes in banking and retail.
They also dive into the increasing visibility of fraud due to social media, the virality of "glitch" scams, and innovative tools like Scamranger designed to combat these modern threats.
Don't miss this engaging conversation on the leading edge of fraud prevention!
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
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In this episode of Fraudology, Karisse is recording from a hotel room in Miami, where she is attending and speaking at the Mastercard Risk X Summit. Today she delves into some critical fraud news stories, highlighting unique and pressing issues in the world of eCommerce and digital fraud.
Karisse explores the rise of Fraud-as-a-Service offerings on Telegram, particularly focusing on how genuine identity documents are being exploited to bypass KYC procedures. She also discusses the recent changes in the UK's banking policies, mandating refunds for fraud victims up to 85,000 pounds within five days, and the potential implications for first-party fraud. Finally, Karisse addresses Target's new return policy aimed at combating refund fraud, providing valuable insights for other retailers facing similar challenges. Tune in for an informative episode packed with expert analysis and actionable insights!
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News articles:
https://www.smf.co.uk/wp-content/uploads/2024/09/Its-a-fraudsters-world-Sept-2024.pdf?
https://www.bbc.com/news/articles/cy94vz4zd7zo?
https://nypost.com/2024/09/27/lifestyle/target-quietly-changes-store-returns-policy-to-battle-customer-abuse/?
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this episode of Fraudology, host Karisse Hendrick delves into the pressing issue of friendly fraud, now often termed first-party misuse. Drawing insights from a recent Mastercard-sponsored MRC event in Seattle, Karisse discusses how this type of fraud has been escalating, particularly among Gen Z consumers, and backed up by startling data. She further explores various schemes employed, from chargebacks to refund fraud, and what online businesses can do to mitigate these challenges. Tune in to understand the evolving landscape of first-party fraud and its potential impact on e-commerce.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this episode of Fraudology, host Karisse Hendrick reveals the latest concerns around Telegram’s moderation efforts, including its crackdown on illegal groups and the controversial potential sharing of user data with authorities. She also explores a recent cybersecurity incident involving MoneyGram going offline and the lessons learned from the Disney data breach, which underscore the importance of securing personal devices used for corporate access. Lastly, she explains recent SIM swap exploits, showcasing the evolving tactics fraudsters use to bypass security measures. Tune in for crucial insights and stay informed on protecting yourself and your organization from fraud.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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Fraudology is presented by Sardine.
In this episode of Fraudology, host Karisse Hendrick is joined by Andrew Austin, Head of Fraud Prevention at Sardine. Andrew shares his approach to exploring solution providers, the importance of deep product knowledge, and maintaining client partnerships to ensure satisfaction. He delves into the challenges of defining success metrics for fraud tests and the impact of fraud on customer retention and reputation. Andrew also provides a glimpse into his unique role at Sardine and recounts his career transition from the merchant side to the solution provider side, offering valuable advice for those considering a similar move.
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
- Montre plus
