Episodes

  • How can the cultural values of our youth create a better healthcare system? Dr. Marco Bevolo, a writer, futurist, consultant and professor of Design Futures at World University of Design, explores digital behaviors and wellness beliefs of younger generations with Health2049 co-host Bisi Williams to map out a more positive healthcare future. Driven by mindfulness, he predicts an evolution to a holistic, sustainable, value-based system focused on an individual’s health outcomes.

    Marco Bevolo

    Website: marcobevolo.comLinkedIn: https://www.linkedin.com/in/marco-bevolo-phd-b3996/Instagram: @marcobevolo

    Connect with Health2049:

    Website: https://www.health2049.com



    Find the complete Show Notes and Transcripts Here -> https://bit.ly/marco-bevolo

    Timestamps:

    Design and education background. [04:25]Evolution from the definition of sick care. [07:33]Mindfulness and health care technology. [10:58]Healthcare that delivers happiness and social stability, [14:31]Redefining the meaning of health care. [19:53]How do younger generations approach health care? [25:52]Redesigning healthcare with sustainability. [28:28]Using design to create a positive impact. [30:22]

    Episode Web Page: https://www.health2049.com/episodes

  • How will robots evolve to assist individuals with health and wellbeing in the future? Mari Velonaki, Professor of Social Robotics, University of New South Wales in Sydney, shares a future vision with Health2049 co-host Bisi Williams where technology coevolves to enhance humanity. One of the world’s preeminent thinkers in robotics, Mari’s work emphasizes creativity and playfulness in design, advocating for a shift from mere utility to personalized, transparent and ethically-driven solutions. Drawing on the concept of “coevolution,” her approach highlights the organic and synergetic possibility of society and technology evolving together.

    Mari Velonaki

    Website: https://hri.edu.au/Twitter X: https://twitter.com/crl_unswLinkedIn: www.linkedin.com/in/marivelonakiLinkedIn: https://www.linkedin.com/company/creative-robotics-lab/LinkedIn: https://www.linkedin.com/company/nfhri/about/

    Connect with Health2049:

    Website: https://www.health2049.com

    Find the complete Show Notes and Transcripts Here -> https://bit.ly/mari-velonaki

    Timestamps:

    Mari Velonaki’s background in robotics. [03:46]A human centric vision for the future. [05:23]How can technology evolve? [08:11]The coevolution of assisted robots. [11:58]Should robots be human-like? [15:29]Coexistence to co-inhabitation to coevolution. [18:50]New technologies that enhance us. [23:10]Generative assisted robots improve quality of life. [25:38]Robots tailored to meet unique needs. [30:03]How can we address ethical considerations? [32:34]Assisted robotics without art? [34:52]


    Episode Web Page: https://www.health2049.com/episodes

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  • How can cutting-edge technologies shape the future of healthcare by 2049? Join us as Caroline Clarke, Regional Director for the NHS in London, envisions a landscape with Health2049 co-host Jason Helgerson where AI, genomics and 3D printing lead to personalized medicine. In this episode, explore the transformative possibilities and challenges in financing, restructuring health systems and achieving a balance between standardization and individualized care. Don't miss this glimpse into a healthcare future personalized for every individual.

    Caroline Clarke

    LinkedIn: https://www.linkedin.com/in/caroline-clarke-3796651b/?originalSubdomain=uk

    Connect with Health2049:

    Website: https://www.health2049.com



    Find the complete Show Notes and Transcripts Here -> https://bit.ly/caroline-clarke-nhs

    Timestamps:

    Caroline Clarke’s healthcare background. [03:30]Two ways that healthcare can transform. [05:54]How can new technologies be productive? [10:23]Countering forces that are slow to adopt technology. [16:27]How will healthcare services be structured? [18:34]A balance between standardization and individualized care. [22:23]How will we finance the healthcare system? [25:59] What role will the hospital play? [31:20]An optimistic view of our future. [37:10]

    Episode Web Page: https://www.health2049.com/episodes




  • How can we monitor our actions now to create a healthy lifestyle in the future? Sabina Gal, an integrative health coach and co-founder and CEO of the kahla app, highlights the importance of every daily choice — including sleep, nutrition and exercise — with Health2049 co-host Bisi Williams, and explains that it’s valuable data that shapes wellbeing. The kahla app empowers women by simplifying the tracking of symptoms and lifestyle factors. Despite challenges in women's health research, kahla allows individuals to take charge of their health by offering personalized tools for prevention and a deeper understanding of the body. This technology uses the transformative potential of daily lifestyle choices to move us toward a future of longevity and vibrant health through simple proactive steps.

    Sabina Gal

    LinkedIn: https://www.linkedin.com/in/sabinagal/IG: https://www.instagram.com/hellokahla/

    Connect with Health2049:

    Website: https://www.health2049.com



    Find the complete Show Notes and Transcripts Here -> https://bit.ly/sabina-gal

    Timestamps:

    Sabina Gal’s background in healthcare. [02:21]Using data to understand health symptoms. [06:09]How does the kahla app empower women? [08:50]How can we improve our healthspan? [10:42]Why is metabolic health important? [13:33]Why are women affected by chronic conditions? [14:46]The pillars of health. [18:53]What is the kahla app? [22:40]How can a continuous glucose monitor (CGM) prevent disease? [26:04]How does a CGM work? [29:05]Every action can help us live a long, healthy life. [31:39]

    Episode Web Page: https://www.health2049.com/episodes



  • How can we navigate the looming threat of antimicrobial resistance (AMR) and shape the future of healthcare by 2049? Dr. Chandra Ghose, Chief Scientific Officer at Emily's Entourage, delves into the complexities of AMR, highlighting the critical need for global collaboration and innovative funding models. Drawing inspiration from the rapid response to the COVID pandemic, Dr. Ghose explores the economic challenges hindering antibiotic development with Health2049 co-host Jason Helgerson and envisions a future where technology, particularly artificial intelligence, plays a pivotal role in personalized antibiotic solutions.

    Connect with Health2049:

    Website: https://www.health2049.com

    Find the complete Show Notes and Transcripts Here -> https://bit.ly/chandra-ghose

    Timestamps:

    Dr. Chandra Ghose’s background. [03:40]A healthcare research from the UK. [10:04]A multi pronged medical solution. [13:33]Why don't we see more new antibiotics? [17:42]The development of life-saving antibiotics. [22:56]New approaches to treating infectious disease. [25:58]Human trials for new treatments? [30:33]Positive impact on our healthcare future. [34:05]

    Episode Web Page: https://www.health2049.com/episodes



  • How can medical professionals employ AI to enhance their decision-making process? Laura Kier, VP of Growth at Centaur Labs, discusses her role in healthcare data annotation with Health2049 co-host Bisi Williams and explains how the DiagnosUs app taps into a vast network of experts to generate quick and accurate data. She shares a story of how a global medical device manufacturer spent a year annotating data that the app was able to annotate in 21 days. She envisions a future with an AI-driven ecosystem that works with professionals to improve patient care.

    Laura Kier

    Website: https://www.centaurlabs.com/LinkedIn: https://www.linkedin.com/in/laura-kier/LinkedIn: https://www.linkedin.com/company/centaur-labs/X: https://twitter.com/centaurlabs

    Connect with Health2049:

    Website: https://www.health2049.com


    Find the complete Show Notes and Transcripts Here -> https://bit.ly/laura-kier

    Timestamps:

    Laura Kier’s background. [03:35]The wisdom of crowds. [06:00]Data-driven AI for better patient care. [07:14]Barriers to AI implementation. [11:02]The medical app DiagnosUs. [12:10]How to train an algorithm. [17:28]Customers using this technology. [19:08]Challenges to AI deployment. [21:12]The importance of data-driven decisions. [25:15]Should we be cautious? [27:57]Will data annotation plateau? [31:12]

    Episode Web Page: https://www.health2049.com/episodes



  • In this thought-provoking episode of Health2049, host Jason Helgerson engages in a captivating conversation with Dr. Hanni Stoklosa, Chief Medical Officer of Heal Trafficking. Explore the transformative potential of healthcare in preventing human trafficking and envision a global system that actively responds to and prevents such exploitation. The podcast emphasizes the importance of incentivizing health systems, measuring success and concludes with a vivid portrayal of a compassionate, trauma-informed healthcare experience in 2049. Join the discussion on shaping a brighter, equitable healthcare future through interventions today.

    Hanni Stoklosa

    Twitter X: @hstoklosaLinkedIn: linkedin.com/in/hanni-stoklosa-md-mph-7780aa53LInkedIn: https://www.linkedin.com/company/11089818/admin/feed/posts/

    Connect with Health2049:

    Website: https://www.health2049.com

    Find the complete Show Notes and Transcripts Here -> https://bit.ly/hanni-stoklosa

    Timestamps:

    Dr. Hanni Stoklosa’s background. [03:35]Healthcare can help end trafficking. [08:43]How to transform our system. [18:54]What is trafficking? [21:08]How can we measure success? [26:29]Social determinants of health. [30:52]A holistic, trauma-informed system. [32:33]

    Episode Web Page: https://www.health2049.com/episodes




  • How can a “community of care” model be the future of mental health? Dr. Jill Bennett, a Scientia Professor and Australian Research Council Laureate Fellow at the University of New South Wales advocates for demedicalizing mental health by emphasizing cultural and community-based solutions. She shares immersive media projects from her book, “The Big Anxiety: Taking Care of Mental Health in a Time of Crisis” that empower individuals through creative approaches to working with trauma and mental health with Health2049 co-host Bisi Williams. Her vision of the future includes an inclusive experience that provides solutions for those marginalized by conventional approaches.

    Dr. Jill Bennett

    LinkedIn: https://au.linkedin.com/in/jill-bennett-06b6248X (Twitter): @Jill_TBA @thebiganxiety

    Connect with Health2049:

    Website: https://www.health2049.com


    Find the complete Show Notes and Transcripts Here -> https://bit.ly/jill-bennett

    Timestamps:

    Dr. Jill Bennett’s background. [03:04]Mental health arts festival, The Big Anxiety. [04:50]"The Big Anxiety: Taking Care of Mental Health in a Time of Crisis." [06:56]Treating people based on their experience. [08:58]Virtual reality, The Edge of the Present. [12:50]Why demedicalize mental health treatments? [18:04]Peer-led mental health trauma support. [20:21]Benefits of not imposing diagnostic criteria. [24:20]Downsides to demedicalizing mental health? [29:15]Changing the way we think about time. [33:25]



    Episode Web Page: https://www.health2049.com/episodes

  • How will healthcare in 2049 be shaped by advancements in technology, access to education and the intersection of health and wealth? In this thought-provoking podcast episode, Jason Helgerson engages in a captivating conversation with Errol Pierre, Senior Vice President of State Programs at Healthfirst. Explore the potential impact of AI, telehealth and local collaborations on the future of healthcare. Delve into Errol's insights on addressing disparities, fortifying social service programs and the crucial role of policy changes today for a healthier and more equitable tomorrow. Join the discussion as they envision a transformative healthcare landscape and consider the question: What interventions can we make today to shape a brighter healthcare future in 2049?



    Errol Pierre

    Book: The Way Up by Errol L. PierreWebsite: errolpierre.com LinkedIn: https://www.linkedin.com/in/errollpierre Instagram: https://www.instagram.com/errollpierre/ X: https://twitter.com/errollpierre Facebook: https://www.facebook.com/errollpierre



    Connect with Health2049:

    Website: https://www.health2049.com



    Find the complete Show Notes and Transcripts Here -> https://bit.ly/errol-pierre

    Timestamps:

    Errol Pierre’s healthcare background. [03:34]The best of times and worst of times. [05:37]Can AI assist the workforce shortage? [10:43]Issues around access and health disparities. [14:55]Healthcare technologies that bridge inequities. [18:31]Role of health insurance companies. [23:04]Consolidated healthcare system. [25:43]Can a local healthcare solution work for subpopulations? [29:20]Ensuring a brighter health care future. [31:39]

    Episode Web Page: https://www.health2049.com/episodes



  • How can innovative technology empower children to take an active role in their health care journey? Aaron Horowitz, Co-Founder and CEO of Empath Labs shares an approach to care that incorporates interactive companions and play to support the mental health and wellbeing of children. He shared a future vision in which pediatric care is foundational in addressing population-wide health challenges with Health2049 co-host Bisi Williams. By engaging children in early prevention, we can create a more empathetic, personalized healthcare system at every stage of life.

    Aaron Horowitz

    Website: https://aaronjhorowitz.com/Website: https://www.empathlabs.com/LinkedIn: https://www.linkedin.com/in/aaronjhorowitz/Twitter: https://twitter.com/empathlabs

    Connect with Health2049:

    Website: https://www.health2049.com


    Find the complete Show Notes and Transcripts Here -> https://bit.ly/aaron-horovitz


    Timestamps:

    The journey to patient-centered pediatrics. [4:30]Empowering children to engage with care. [7:52]Achieving better treatment outcomes. [9:39]Children have been overlooked in health care. [12:59]Benefit of a preventative care system. [15:18]An approach to engaging patients.[18:30]Designing for pediatric care. [21:05]What are interactive companions? [23:30]Community engagement in pediatrics. [27:05]Prioritizing children’s mental health. [28:30]Integrating mechatronics in pediatrics. [30:15]Personalized care in pediatrics. [35:05]



    Episode Web Page: https://www.health2049.com/episodes

  • What role will state policy makers play in shaping healthcare? In his conversation with Health2049 co-host Jason Helgerson, Governor Jim Doyle reflects on the future of healthcare and the role of governors in healthcare policy. He discusses the unresolved question of whether healthcare is a right for all Americans or an individual responsibility, emphasizing the trend towards healthcare being considered a right. Governor Doyle believes that technology will play a fundamental role in healthcare transformation, making it more efficient and accessible. He advises new governors to focus on getting people covered and addressing social determinants of health. In 2049, he sees governors continuing to play a crucial role in shaping healthcare policy and addressing challenges related to end-of-life care and increasing life expectancy, within the context of a federalist system that values state autonomy.

    Connect with Health2049:

    Website: https://www.health2049.com



    Find the complete Show Notes and Transcripts Here -> https://bit.ly/Gov-Jim-Doyle

    Timestamps:

    Governor Jim Doyle’s background. [03:33]Will health care be a right for all people? [09:54]What will health care look like in 2049? [11:34]The role of technology. [14:30]What did we learn from COVID? [19:50]Do people trust their doctor? [24:00]What should a new governor be focused on? [27:44]The role of governors in health care in 2049. [31:51]

    Episode Web Page: https://www.health2049.com/episodes




  • What if we could harness everyday surroundings, such as our homes and workplaces, to actively monitor and improve wellbeing? Dr. Deana McDonagh, Professor and founder of the (dis)Ability Design Studio at the Beckman Institute of Advanced Science and Technology, envisions a future that includes personalized medication and nutrition in wellness-centered home environments. Her work focuses on evolving the notion of "disability" and instead emphasizes designing for diverse abilities. As a visionary industrial designer, she shares the importance of experiential learning to cultivate empathy in creating a more inclusive and emotionally sustainable future with Health2049 co-host Bisi Williams.

    Deana McDonagh

    LinkedIn: https://www.linkedin.com/in/deana-mcdonagh-8393a71/

    Connect with Health2049:

    Website: https://www.health2049.com

    Find the complete Show Notes and Transcripts Here -> https://bit.ly/Deana-McDonagh

    Timestamps:

    Dr. Deana McDonagh’s background. [3:10]Implementing empathy into industrial design. [4:20]A view of future wellness in our homes. [5:31]Clothing can contribute to wellness. [08:46]Designing for ability instead of disability. [10:13]Disruptive, innovative product design. [12:40]Design that builds in emotional sustainability. [16:37]What is emotional sustainability? [19:30]Beauty in design for marginalized people. [23:21]The design of the future home. [24:36]Experiential design practices. [28:36]
  • How will healthcare innovation and the role of venture capital shape the future of healthcare? Annie Lamont, Co-Founder and Managing Partner of Oak HC/FT, a leading healthcare investment firm, emphasizes the importance of young, innovative companies supported by venture capital in driving change in the industry. She discusses the need for integrated healthcare financing and delivery, focusing on primary care and value-based payment models. Annie envisions a future where healthcare is delivered in homes through technology and virtual care, with hospitals specializing in acute care. Despite challenges, her optimism about healthcare innovation and value-based care models prevails. Explore the future of healthcare along with Health2049 co-host Jason Helgerson in this insightful conversation.


    Annie Lamont

    X: https://twitter.com/annielamont?lang=enLinkedIn: https://www.linkedin.com/in/annielamont/

    Connect with Health2049:

    Website: https://www.health2049.com


    Find the complete Show Notes and Transcripts Here -> https://bit.ly/Annie-Lamont

    Timestamps:

    Annie Lamont’s background. [03:35] A vision for health care in 2049. [04:47] Where will it be delivered? [08:45]Will it be a virtual first system? [11:01] Will technology be the first line of care? [12:49]The role of the doctor and nurse. [14:26] Where will innovation come from? [17:54]How can they scale and grow? [21:29] The role of insurance companies. [24:24] The role of the hospital. [26:10] Will it be more or less political? [28:15]Politics around local hospitals. [31:12]


    Episode Web Page: https://www.health2049.com/episodes

  • Another amazing season packed with wisdom from a diverse group of healthcare thought leaders has wrapped. Podcast co-hosts Bisi Williams and Jason Helgerson, along with insight from moderator Bruce Mau, explore common themes such as innovative therapies, cutting edge technology, personalized medicine and the role of politics and economics in health care. What inspired them? What’s on the horizon for Season Three? Listen in to discover health care challenges that are creating incredible opportunities and meet the inspiring guests who are at the forefront of change.

    Connect with Health2049:

    Website: https://www.health2049.com


    Find the complete Show Notes and Transcripts Here -> https://bit.ly/health2049-season-2-recap

    Timestamps:

    Bruce Mau points out common threads. [2:06]Jason Helgerson explores key themes. [2:54]Bisi Williams shares an overall perspective. [4:33]Is our future more or less optimistic? [5:45]
  • How can health care consumerism transform the patient experience? Chris Bevolo, Chief Brand Officer at Revive, reflects on his recent book, “Joe Public 2030: Five Potent Predictions, Reshaping How Consumers Engage Healthcare," and how his research continues to uncover new directions and ways to learn from the past and present with Health2049 podcast co-host Bisi Williams. He draws on his experience in healthcare marketing to share possible future scenarios, who’s driving the change, and opportunities we have to create a healthy future.

    Chris Bevolo

    Website: https://www.reviveagency.comLinkedIn: https://www.linkedin.com/in/chrisbevolo/Twitter: @chrisbevolo

    Connect with Health2049:

    Website: https://www.health2049.com

    Find the complete Show Notes and Transcripts Here -> https://bit.ly/chris-bevolo

    Timestamps:

    Healthcare marketing background. [03:52]Predictions about health care consumerism. [05:21]How will it evolve? [07:15] Reshaping consumer engagement. [09:01]Closing the equity gap. [11:45]Shifting health care challenges now. [14:03]How do we make technology accessible? [16:11]Can the US sustain its current healthcare model? [18:39]Who’s driving the change in the system? [20:42]Recent US tax law change. [22:43]What is the health care funnel war? [25:14]What is the politicalization of health care? [29:34]Who are the mainstreamers? [32:07]Who are the progressives? [33:18]Who are the contrarians? [34:02]Advice to medical students. [37:34]
  • Dr. Norma Padron is a health care economist who has taken an interest in the role technology can play in advancing our health care delivery system. She has worked across both academic and health care settings to best understand how new ideas and enabled technology can help us arrive at a healthier future. In this episode, she explores why technology-first solutions are appearing in specialty care first and the challenges facing our current and future workforce with Health2049 podcast co-host Jason Helgerson.

    Dr. Norma Padron

    Twitter: @NormaPadron__ LinkedIn: https://www.linkedin.com/in/normapadron/

    Connect with Health2049:

    Website: https://www.health2049.com

    Find the complete Show Notes and Transcripts Here -> https://bit.ly/Norma-Padron

    Timestamps:

    A health economist and technologist. [03:01]How will health care efficiency evolve? [05:28]How is specialty care improving with technology? [07:24]Will technology reduce disparities? [10:40]What's the future of primary care? [14:33]Using new metrics in health care. [17:28]How can the hospital setting change? [21:13]Technologies empowering physicians. [24:40]Opportunities in health care for minorities. [28:33]Digital health improvements. [31:14]
  • An important part of living well is embracing all chapters of life. How do we normalize death in order to think of it as a natural part of human existence? Dr. Tim Ihrig, founder and Chief Executive Officer of Ihrig MD & Associates, unlocks the wisdom of being present to celebrate a life well-lived with Health2049 podcast co-host Bisi Williams as he explores the opportunities in palliative and hospice care. He offers a sustainable foundation that empowers caregivers to engage with patients at a depth that allows for a deep appreciation of living.

    Dr. Tim Ihrig

    Website: https://www.crossroadshospice.comLinkedIn: https://www.linkedin.com/in/ihrigmd/Twitter: @ihrigmd

    Connect with Health2049:

    Website: https://www.health2049.com

    Find the complete Show Notes and Transcripts Here -> https://bit.ly/Dr-Tim-Ihrig

    Timestamps:

    Dr. Tim Ihrig shares his background. [03:20]A journey outside of Western medicine. [04:21]Understanding the human experience, [06:33]How can we reform health care? [09:43]Living is a physiologic process, not chronologic. [14:31]Why do some live longer than others? [15:44]Death isn’t failure. [18:03]Four important questions. [20:13]A gateway to higher truth. [30:28]How can we live more deliberately? [34:35]
  • Paul Mears leads an integrated health board across the pond in the country of Wales, part of the United Kingdom. These traditional old mining communities have–as many post industrial communities here in the States–experienced challenges as the dominant industry exited, leaving many behind and created deep social and health needs. Paul shares his vision of health with Health2049 podcast co-host Jason Helgerson, one that includes a collaborative, reactive, digitally-enhanced care system that can rise to meet these difficult challenges.

    Paul Mears

    Twitter: @pauldmearsLinkedIn: https://www.linkedin.com/in/paul-mears-1708381a

    Connect with Health2049:

    Website: https://www.health2049.com

    Find the complete Show Notes and Transcripts Here -> https://bit.ly/Paul-Mears

    Timestamps:

    Paul Mears’ health care background. [03:04]The roles of providers and hospitals. [05:01]Technology will change medical specialist training. [13:05]A mindset shift from treating to preventing disease. [16:45]Does online information create inefficiencies? [22:45]How can medical providers remain relevant? [25:28] Ethical challenges in digital healthcare. [28:32]Determinants of good health. [31:42]
  • How does a healthy brain support emotional, physical and social well-being? Erin Venza, Head of Clinical Operations for Center for BrainHealth, expands brain health from disease to improved brain performance through proactive care in healthy individuals. She shares daily practices that support brain health, explores monitoring brain fitness, and unlocks a vision of redesigning education and the workplace to support overall health and wellness with Health2049 co-host Bisi Williams.

    Erin Venza

    Website: https://centerforbrainhealth.org/people/erin-venzaTwitter: @BrainHealth

    Connect with Health2049:

    Website: https://www.health2049.com

    Find the complete Show Notes and Transcripts Here -> https://bit.ly/Erin-Venza

    Timestamps:

    Erin Venza’s path to brain health. [03:18]Implementing daily brain health practices. [05:26]The future of brain health. [07:13]What is a healthy brain? [09:22]How can you get out of a rut? [11:03]Redesigning the workplace and education. [11:55]Replenishing brain power. [13:46]Supporting brain health in schools. [16:30]Daily practices to promote a healthy brain. [18:03]Why use an incremental strategy? [22:53]Without brain health, we don't have health. [24:57]How can we boost dopamine? [28:31]
  • We can all appreciate the satisfying feeling of being deeply cared for or connecting with another human who can relate to us through shared experience, condition, or situation. For patients of color–especially Black women–seeking help from healthcare professionals can involve issues relating to race and the impact of systemic racism on the physical and mental well-being of themselves and their families. So how can patients of color truly feel cared for if they feel unable to connect–or unseen–by their provider who may not share the same lived experience? Ashlee Wisdom is tackling this challenge head on through her health startup, Health in Her HUE, a digital platform that connects Black women and women of color to culturally aligned and competent health care providers, health content, and community.

    Ashlee Wisdom

    Twitter: @AshleeWisdom LinkedIn: https://www.linkedin.com/in/ashlee-wisdom-mph-7114a040/

    Connect with Health2049:

    Website: https://www.health2049.com

    Find the complete Show Notes and Transcripts Here -> https://bit.ly/Ashlee-Wisdom

    Timestamps:

    Inequities in health care. [03:09]Patient-centered care delivery. [04:56]Fulfilling the needs of marginalized patients. [05:57]How will technology transform health care? [07:28]How can we use data to measure quality? [11:49]Collecting data to create a more equitable system. [15:13]Are there any concerns in the rise of investment capital? [17:39]Training providers to become aware of cultural bias. [21:17]Identifying culturally aware providers. [25:19]A structural change for a more equitable system. [27:19]Equitable care benefits everyone. [28:34]