Episodes
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Dr. Nathan Regier, your host, welcomes Joe Mull, who is an expert in developing leaders and building healthy work teams and cultures. Joe approaches the challenges of attracting and retaining talent in a unique way. He's the author of 3 books, including No More Team Drama and his newest, Employalty. He hosts the globally popular management podcast Boss Better Now, and his work as a leadership, workforce, and employee engagement expert has appeared in Entrepreneur, Fortune, Fast Company, and The Wall Street Journal.
Key Takeaways:
[3:06] Joe made up the word “Employalty” in an effort to translate the complex into the simple: Employer, Loyalty, and Humanity.
[4:05] The subtitle of Joe’s book is powerful: How to Ignite Commitment and Keep Top Talent in the New Age of Work; what does he mean by New Age of Work?
[5:39:] What are some of the biggest challenges we are facing today regarding leadership, the workforce, and employee engagement?
[6:43] Joe talks about the people who decide to become entrepreneurs.
[8:49] Joe addresses the missing aspects no one is talking about.
[10:14] Joe describes the ingredients for commitment.
[11:19] Where does the great boss factor lay?
[11:45] The key to talent retention: Join, stay, care, and try.
[14:14] Joe dives deep into what motivates employees.
[16:20] Why does Joe still use the word ’boss’?
[19:50] What is Joe’s most enlightening idea?
[21:25] Creating a more humane workplace starts with a simple question: What would make this place the very best place to thrive in your profession?
[23:00] Joe discusses the business case and the necessary mind shift to retain talent.
[24:06] Commitment + effort benefits every area of work.
[24:50] What are the most significant barriers to engaging in the mind shift needed at workplaces to make them more humane?
[27:17] Joe discloses a funny story behind the creation of his latest book.
[30:17] How do Joe's principles show up in his life?
[32:55] Joe helps people identify what their Ideal jobs look like.
Mentioned in this episode:
The Compassion Mindset
Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier
Visit Next-Element
No More Team Drama: Ending the Gossip, Cliques, & Other Crap That Damage Workplace Teams, Joe Mull
Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work, Joe Mull
Tweetables:
“The secret to getting great people who will do a great job is to create a more humane employee experience.” #oncompassion
“An ideal job is described by how it fits into someone’s life..” #oncompassion
“Money has little to do with the effort we put into the work we do. Money impacts motivation but doesn't increase it.” #oncompassion
“People are not quitting; they are upgrading.” #oncompassion
“Commitment results from doing meaningful work for a great boss.” #oncompassion
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Dr. Nathan Regier, your host, welcomes Dr. Liz Wilson, a Behavioral Scientist, Organizational Transformation Expert, and founder of Include Inc. Originally from Australia, she is now based in the United States. She has developed a robust new framework that seeks to shift the focus of inclusion from a list of categories and identities to addressing the needs of all people.
Key Takeaways:
[2:18] What are some of the formative moments along Dr. Liz’s way that got her to where she is today?
[5:45] Dr. Liz shares her unique perspective on inclusion.
[7:42:] Dr. Liz created a framework called The Eight Inclusion Needs Model that accomplishes ‘transcend and include’ (which involves compassion and accountability).
[10:11] First need: Access.
[10:24] Second need: Space.
[11:06] Third need: Opportunity.
[11:19] Fourth need: Representation.
[11:40] Fifth need: Allowance.
[12:28] Sixth need: Language.
[12:53] Seventh need: Respect.
[13:28] Eighth need: Support.
[14:17] Dr. Liz explains why this framework works more effectively than previous models for inclusion.
[16:03] What is the difference between understanding (and even appreciating differences) and inclusion?
[17:47] What has been Dr. Liz’s experience introducing her model for companies to implement?
[21:06] Dr. Liz discusses the most significant struggles people encounter when practicing her framework for inclusion.
[23:36] Dr. Liz has a mantra: Create psychological safety through your own transparency.
[25:46] People often misunderstand vulnerability with weakness.
[26:44] Dr. Liz unpacks the difference between understanding and caring.
[31:15] What is Dr. Liz currently working on?
[33:01] Check out Include Chat.
Mentioned in this episode:
The Compassion Mindset
Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier
Visit Next-Element
Tweetables:
“You need to look at the whole person for inclusion.” #oncompassion
“We have not been doing inclusion; the focus was only on diversity.” #oncompassion
“Inclusion is the ‘how’, the behaviors that we demonstrate based on our awareness and understanding of diversity.” #oncompassion
“Practice this mantra: I create psychological safety through my own transparency.” #oncompassion
“Transparency and vulnerability is not about being weak; it is about being human.” #oncompassion
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Episodes manquant?
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Dr. Nathan Regier, your host, welcomes John Parr, his friend, colleague, thought partner, and sounding board for nearly 20 years. John served in the Royal Navy as an Electronic Engineer, has managed a Substance Abuse Recovery Center, has been a therapist, a corporate consultant, an executive coach, and a professional trainer. He's recognized for his work in communication skills and emotional assertiveness. He's an author of books on these topics and created the Emotional Assertiveness Model, a practical framework to express emotions and build relationships authentically.
What's In This Episode:
How John’s childhood and experience in the Navy formed his philosophy. What is emotional assertiveness and why is it important? What’s the difference between EQ and EI? What gets in the way of emotional assertiveness? Overview of John’s book, Fore-play, Fair-play & Foul-play. What does emotional assertiveness look like in action? Overview of John’s books, trainings, and certification offerings.Key Takeaways:
[3:01] John briefly overviews some of the foundational influences that have shaped his view of life.
[4:35] John talks about his experience managing a Substance Abuse Treatment Center.
[5:18] How did John become interested in the power of effective communication and interpersonal skills?
[7:18] What is emotional assertiveness, and why is it so important?
[9:51] How are emotional assertiveness and intelligence related?
[11:23] What gets in the way of human beings being emotionally assertive?
[14:50] John explains the meaning of fore-play, fair-play, and foul-play.
[19:10] John discusses the core of his book Fore-play, Fair-play, and Foul-play.
[22:25] Happiness is a core homeostatic emotion, and then there are three other emotions: sad, angry, and afraid.
[24:03] John provides an example of emotional assertiveness in action.
[29:26] Dr. Nate and John discuss the importance of engaging in conflict to produce results.
[30:41] John confesses he has never had negative client feedback.
[34:45] What is next for John?
Mentioned in this episode:
The Compassion Mindset
Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier
Visit Next-Element
Fore-play, Fair-play, and Foul-play: Emotional Assertiveness, the Happiness Equation John Parr
What’s Love Got to Do with It?: Harnessing the Power of Love in Your Relationships, John Parr
Visit www.teamemotion.com
Tweetables:
“Being assertive is the bedrock of having healthy relationships.” #oncompassion
“Assertiveness is a skill that could be learned and taught.” #oncompassion
“We are often taught to be manipulative, not assertive.” #oncompassion
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Dr. Nathan Regier, your host, welcomes Amy Luckey to today’s conversation. Amy is an Executive Coach who specializes in working with neurodivergent leaders (diagnosed or not), helping them overcome challenges and reach their goals.
Dr. Nate and Amy discuss today the role of compassion in coaching leaders and provide actionable tips for implementing compassion in the workplace. They also dive deep into the importance of allowing suffering while being with and seeing others.
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Key Takeaways:
[3:03] Why is it relevant to implement compassion in the workplace?
[5:11] Is it important to have a common definition of compassion? Yes, but Amy proposes a much more experiential approach.
[9:45] Experiencing compassion must come together with talking and reflecting on it.
[11:49] What are some of the components of compassion?
[17:36] Compassion: Struggle with or being with someone in their suffering?
[21:48] Dr. Nate discusses developing emotional fluency and self-awareness based on Brene Brown’s research.
[24:27] Amy talks about the notion of being seeing.
[28:41] How can we bring more compassion into Corporate America?
[30:06] Amy shares some tools she uses when working with clients.
[35:01] Dr. Nate and Amy explore the significance of pausing.
Mentioned in this episode:
The Compassion Mindset
Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier
Visit Next-Element
Atlas of the Heart: Mapping Meaningful Connection and the Language of Human Experience, Brene Brown
Dare to Lead: Brave Work. Tough Conversations. Whole Hearts, Brene Brown
Tweetables:
“Allowing the suffering is a main component of compassion.” #oncompassion
“The human soul does not need to be advised; it needs to be witnessed.” #oncompassion
“You can show compassion without conflict.” #oncompassion
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Dr. Nathan Regier, your host, welcomes Jesh De Rox, a cultural Anthropologist, speaker, and entrepreneur whose work explores the link between emotional intelligence, creative genius, human connection, and joy.
Jesh is the co-founder and CEO of Superfeel. This revolutionary social wellness platform uses deep insights from neuroscience and anthropology to help people authentically express themselves, meaningfully connect, and grow.
Key Takeaways:
[2:49] Jesh shares Dr. Nate's presentation's impact on him.
[6:06] How did Jesh become interested in photography?
[10:04] Jesh explains what he defines as a “Personal Wall.”
[12:09] Jesh figured out how to lower these “Personal Walls”.
[13:53] What are some of the strategies that Jesh developed to help lower these personal walls?
[18:25] Jesh explains how connection can be created only by reintroducing creative interaction.
[20:57] Jesh and Dr. Nate play the color game.
[24:39] Jesh prefers Interpersonal Intelligence rather than Artificial Intelligence.
[27:14] We are constantly obsessed with survival, which can be an obstacle to accessing higher places in our consciousness and connecting authentically with people.
[28:17] What does Superfeel offer to its users?
[29:04] Jesh talks about one of the problems in the algorithm design.
[32:44] What can the public expect from Superfeel? How does it work?
[34:32] Jesh built a technology that is capable of caring.
[35:38] Superfeel will be launching in the following month.
[36:32] In Superfeel, everything is rated as inspiring, helpful, or funny.
[38:34] Superfeel gives people the tools they need to have friendships and mentorship with anybody.
Mentioned in this episode:
The Compassion Mindset
Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier
Visit Next-Element
Visit Superfeel.com and sign in for the waiting list.
Tweetables:
“People don’t feel their lives very often.” #oncompassion
“The only way of inviting someone to lower their wall is first to lower yours.” #oncompassion
“When personal walls are down, you not only get a beautiful picture, but you get joy, connection, and creative expression.” #oncompassion
“Connection is as simple as reintroducing creative interaction.” #oncompassion
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Dr. Nathan Regier, your host, welcomes Cy Wakeman to this special 50th episode of The Compassionate Accountability Podcast. Cy is a drama researcher, international leadership speaker, and consultant. In 2001, she founded Reality-Based Leadership. Cy works with organizations globally to ditch the drama, hardwire accountability into their teams, and turn excuses into results.
Key Takeaways:
[2:18] What did motivate Cy to research drama?
[6:24] CY defines drama and how that relates to leadership training.
[7:28] Cy advises to consider drama as waste (and organizations know what to do with waste in their processes)
[8:22] What are the key sources of trauma? Ego and lack of accountability are the first two drama triggers.
[11:03] Conflict is just energy! Either we waste it or take advantage of it.
[13:05] Love up (compassion) and Call up (accountability).
[19:30] Cy explains the notion of Reality-based Leadership, considering that multiple things are true simultaneously and expanding on the future of leadership.
[22:21] We all want success and happiness.
[27:15] Reality-based thinking: Given this reality, what are some ways we can be great?
[30:56] You have drama in your organization because you hired it, you enabled it, or you are it.
[34:39] Cy talks about how she helps organizations.
[35:50] Cy shares what is on the horizon for her now: Transitioning her organization to her team.
Mentioned in this episode:
The Compassion Mindset
Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier
Visit Next-Element
Right Kind of Wrong: The Art of Failing Well, Amy Edmondson
Tweetables:
“Drama is energy that goes away from results and well being” #oncompassion
“Drama is an emotional waste.” #oncompassion
“Ego is the number one key source of trauma.” #oncompassion
“Modern leadership is managing the energy of people.” #oncompassion
“Rules without relationship equals rebellion.” #oncompassion
“A bad day for the ego is a great day for the leader.” #oncompassion
“You have drama in your organization because you hired it, you enabled it, or you are it.” #oncompassion
“You are the source of all your problems.” #oncompassion
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Dr. Nathan Regier, your host, welcomes Caverly Morgan to today’s episode. Caverly is a spiritual teacher, author, speaker, and nonprofit founder. She is the founder and Lead Contemplative of Peace in Schools—a nonprofit that created the nation's first for-credit mindfulness class in public high schools. She is also the founder of Presence Collective, a community of cross-cultural contemplatives committed to personal and collective transformation, creating spaces for wisdom exchange and belonging.
Caverly blends the original spirit of Zen with a modern, nondual approach. Her practice began in 1995 and has included eight years of training in a silent Zen monastery. She has been teaching contemplative practice since 2001. Caverly is passionate about creating opportunities to experience compassion and connection in the community.
Caverly shares today how she is manifesting compassion and accountability in the world.
Key Takeaways:
[2:40] Caverly shares some highlights of her journey that brought her where she is today.
[4:05] Caverly became attracted to the question: Is it possible to move through life either without suffering or less of it?
[4:56] How does Caverly define compassion?
[7:12] Caverly defines compassion as an experience.
[8:52] Caverly talks about the link between her work and compassion as an innate ability.
[10:54] How do we bring compassion into our workspaces?
[11:29] Are there common barriers that people face to practice compassion?
[13:17] Always striving vs. Contentedness: If we are at peace, do we lose our motivation?
[15:40] Caverly is not a fan of self-improvement and she explains why.
[18:09] Caverly shares some valuable examples of the value of interconnection.
[21:13] Ask yourself: What blocks in our environment prevent us from truly showing the heart of who we are?
[24:32] What if we reinterpret the value of conflict in our relationships? Conflict is efficient in our shared purpose.
[26:58] Caverly describes her work with high school students and educators
[28:35] Caverly shares a particular story.
[30:49] Where does Caverly currently find joy and fulfillment?
Mentioned in this episode:
The Compassion Mindset
Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier
Visit Next-Element
Learn more about Caverly Morgan
Check out Caverly’s books: A Kid’s Book About Mindfulness and The Heart of Who We Are: Realizing Freedom Together.
Tweetables:
“Transformation happens in the interaction.” #oncompassion
“Compassion is a byproduct of knowing that we are connected.” #oncompassion
“We often get confused about who we are since our identities can wrap around what we do or whether or not we are successful.” #oncompassion
“Freedom is contagious.” #oncompassion
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Dr. Nathan Regier, your host, welcomes Jeff Jacobs to today’s episode. Jeff has a 30-plus year career in Human Resources spanning numerous Global Leadership roles. He is currently the Senior Director of Organizational Effectiveness at Adobe. In that capacity, he serves as an executive coach and internal consultant to senior leadership teams across the company.
Dr. Nate and Jeff discuss the particularities of his position at Adobe; they explore the features of a healthy team and the challenges a team must confront to achieve its best performance. Jeff shares his vast knowledge of psychological safety, vulnerability, diversity, and inclusiveness based on his extensive experience in leading high-performing teams.
Key Takeaways:
[3:40] Jeff talks about a conference both he and Dr. Nate recently participated in.
[5:15] Jeff shares some of his background and journey that led him to his current position at Adobe.
[6:57] What about Jeff’s Senior Director of Organizational Effectiveness position at Adobe is unique?
[9:26] What makes a team healthy?
[11:00] Jeff addresses compassion and inclusivity as crucial features of a healthy team.
[12:40] Where does conflict come in for high-performing teams?
[15:13] What is psychological safety? How does it contribute to high-performing teams?
[18:50] What does “radical candor” really mean?
[21:15] Jeff expands on the key to effective feedback.
[22:20] How does vulnerability contribute to high-performing teams?
[24:57] Why do so many leaders perceive vulnerability as a weakness?
[27:27] What are some of the systems and processes that can support high-performing cultures?
[31:32] How does Jeff measure the impact of what he does?
[33:13] What is the difference between people liking you, and benefiting an organization?
[35:44] Jeff talks about the book he is about to release.
[39:13] Jeff shares how he keeps himself vulnerable and open.
[42:35] Dr. Nate shares his top takeaways from a fantastic conversation with Jeff Jacobs.
Mentioned in this episode:
The Compassion Mindset
Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier
Visit Next-Element
The Right Kind of Wrong: The Science of Failing Well, Amy Edmondson
Radical Candor: How to Get What You Want by Saying What You Mean, Tim Scott
Learn more about Jeff Jacobs’ book Still Coming of Age.
Tweetables:
“A healthy team starts with trust and psychological safety.” #oncompassion
“Leveraging diversity is not just about accepting and valuing differences; there is an inherent conflict in diversity and also an inherent opportunity.” #oncompassion
“Psychological safety is the foundation that enables someone to lean into the discomfort.” #oncompassion
“Culture is to build one relationship at a time.” #oncompassion
“Vulnerability is one of the most profound leadership strengths that exists.” #oncompassion -
Dr. Nathan Regier, your host, welcomes you to another episode of On Compassion — this time to discuss deep psychology, human behavior, and how to impact big-scale change. Dr. Nate is joined by Dov Baron, the founder and CEO of Dov Baron International. Dov is a preeminent expert in helping leaders create life and work meaning, his models and strategies of the emotional source code and the anatomy of meaning are used by leaders in business and government worldwide.
What's In This Episode
What inspired Dov at age 14 to get out of the ghetto in the UK where he was born? What is the Anatomy of Meaning? What is the emotional Source Code? What are the five levels of Emotional Source Code that predict lasting behavior change? How do we explain the behavior of current political leaders, suicide bombers or Neo Nazis? Why are we so lonely? The power of belonging, and the impact on productivity. How do we create cultures of belonging? What is Dov’s religion? Why does it matter? What you can do to encourage belonging.Key Takeaways:
[4:14] Dov shares some experiences from his past that formed who he is today.
[8:55] What is the nature of Dov’s business?
[12:07} What is the anatomy of meaning?
[14:32] We have a responsibility at a personal level to know our anatomy of meaning (which doesn’t mean it is the truth, but it is still yours).
[15:43] Dov explains what he calls algorithms of rage.
[17:22] Dov defines the emotional source code.
[24:03] How do we reconcile the human side of relationships with the increasing push toward productivity and results?
[28:10] Dov gives a critical suggestion for those wanting to apply his concepts: Embrace curiosity.
[34:10] Dr. Nate shares the top three takeaways from a fabulous conversation with Dov Baron.
Mentioned in this episode:
The Compassion Mindset
Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier
Visit Next-Element
Learn more about Dov Baron
Listen to Leadership and Loyalty Podcast and Curiosity Bites Podcast.
Tweetables:
“Trauma can become a driving force for what is good and what is not so good, and without awareness, it won’t go well.” #oncompassion
“Purpose is not the way; it is the why of the why, which drives us unconsciously.” #oncompassion
“Now, more than ever, in this epidemic of loneliness, people want community.” #oncompassion
“Those who control the meaning of the tribe control the movement of the tribe.” #oncompassion
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Dr. Nathan, your host, welcomes Rex Miller to discuss how organizational cultures and communities are impacted and rebuilt after the trauma of rapid change we suffered due to the COVID-19 pandemic. Rex is a renowned expert in optimizing human and team performance, strategic foresight, and organizational transformation. With over 20 years as a consultant and coach, he has authored six Wiley books and received numerous accolades, including the CoreNet Global Innovator Award, the Industry Excellence Award, and IFMA's Distinguished Author Award.
What's In This Episode
What are the three kinds of trauma? How does trauma show up in our brains and bodies What has happened to empathy over the past 50 years How can storytelling help people heal from trauma? What did most companies miss in their response to Covid?Key Takeaways:
[3:51] How did Rex get interested in workplace culture?
[5:15] Rex shares his work dealing with trauma in communities and helping people recover from it.
[11:02] Rex defines trauma.
[14:00] Rex shares what he calls the “evolution of empathy.”
[15:48] Dr. Nate discusses the difference between empathy and compassion fatigue.
[16:47] Rex talks about his current work with organizational cultures.
[20:29] Rex discusses the power of creating safe entry-level conversations.
[22:14] Dr. Nate emphasized the importance of helping people reengage with the narrative to preserve their dignity and agency and help them take ownership of it, moving to a more empowered vision of themselves.
[22:52] Rex explains why he believes we are in a collective vertigo.
[25:51] Rex talks about his new passion: River Rose Ranch.
[27:02] What is Rex excited about at the moment?
[30:05] Dr. Nate shares his top three takeaways from an insightful conversation with Rex Miller.
Mentioned in this episode:
The Compassion Mindset
Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier
Visit Next-Element
Learn more about Rex Miller
Follow Rex Miller on Linkedin
Tweetables:
“Compassion is the entryway to help people heal.” #oncompassion
“People are craving safety and connection at work.” #oncompassion
“We heal in the community; we need to rehumanize one another.” #oncompassion
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Dr. Nathan Regier, your host, welcomes Ed O’Malley, the founding president and CEO of the illustrious Kansas Leadership Center, an organization committed to fostering leadership for stronger, healthier, and more prosperous communities, and Julia Fabris McBride, Chief Civic Leadership Development Officer of the KLC.
Ed and Julia embody a Compassion Mindset with their deep caring for people, curiosity, and commitment to excellence. In this episode, they join Dr. Nate to discuss their newest book, When Everyone Leads: How the Toughest Challenges Get Seen and Solved, and the principles of this groundbreaking work.
Key Takeaways:
[5:52] Julia and Ed share how they built KLC.
[7:37] How does When Everyone Leads fit into Ed and Julia’s careers?
[10:35] Ed explains how they structured this book.
[13:07] Julia discusses the journey and experiences that led them to write When Everyone Leads.
[15:57] What are the two biggest problems that leaders should and can be ready to solve with this book?
[17:50] Ed and Julia describe the difference between adaptive and technical challenges.
[21:20] Julia highlights the importance of partnering with Dr. Nate since a compassionate mindset is needed in every leadership role to tackle adaptive challenges.
[23:04] Julia and Ed discuss their view on conflict and how we should use it.
[25:50] What is their favorite chapter of When Everyone Leads?
[29:22] Leaders should get vulnerable, ask for help, and be clear about what matters most to their people.
[29:54] What gives Ed and Julia the most hope?
[34:01] What has given Julia and Ed joy and enthusiasm lately?
[36:53] Dr. Nate shares his top three takeaways from a lively conversation with Ed and Julia.
Mentioned in this episode:
The Compassion Mindset
Next-Element.com
Learn more about Ed O’Malley and Julia Fabris McBride.
KansasHealth.org
Tweetables:
“Leadership is an activity.” #oncompassion
“One of the biggest challenges in leadership is not to treat adaptive challenges as if they are technical.” #oncompassion
“Conflict is an opportunity, and it is energy.” #oncompassion
“Conflict is inherent in progress, which is beautiful!.” #oncompassion
“Part of exercising leadership is letting go and how to take care of yourself to be able to care for the ones you care most about.” #oncompassion -
Dr. Nathan Regier, your host, welcomes Kay Sargent to today’s episode. Kay is the senior principal and director of the Workplace Team and is on the board of directors of HOK, a global design architecture engineering and planning firm employing 16,000 people.
Kay is making an impact for neuro-diverse individuals in the workplace; she has nearly 40 years of experience and is an award-winning, recognized expert on workplace design and strategy issues. She believes we have a moral and ethical obligation to use our skills for a meaningful and positive impact.
Key Takeaways:
[3:35] Kay shares her professional interest in neurodiverse-friendly design.
[5:03] Kay defines neurodiversity.
[6:49] What are some of the challenges that neurodivergent people face in the workplace?
[8:42] What is Kay currently doing with her clients? Kay is giving them options, choices, and control.
[12:09] Is there a business benefit from this type of inclusive design?
[18:09] Kay describes the built environment's impact on people by listing three naib aspects.
[20:07] What is the flaw in only considering location and flexibility as the main workplace factors?
[22:14] Kay shares some of her current projects.
[26:18] What would Kay advise an influential leader? Give people options!
[32:03] Dr. Nate shares his top three takeaways from an empowering conversation with Kay Sargent.
Mentioned in this episode:
The Compassion Mindset
Compassionate Accountability, How Leaders Build Connections and Get Results, Nate Regier
Next Element Consulting
Visit HOK.com
Tweetables:
“Building and designing environments at the service of people with different sensory profiles” #oncompassion
“Every decision that a designer makes about color and textures impacts individuals with different sensory profiles.”
“Since COVID, everyone has a higher sensitivity to their surroundings.”
“When you design for the extremes, you benefit the mean; when you design for the average, you benefit no one.”
“No single business won't benefit from people being happier, healthier, more engaged, more empowered and productive.”
“We have the moral and ethical obligation to really create spaces that are empowering for individuals and inclusive for all.”
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Dr. Nathan Regier, your host, welcomes Elizabeth ‘Liz’ Bruno to today’s episode. Liz, Vice President and Chief Learning Officer at Baptist Health in Jacksonville, Florida, oversees an impressive six-hospital system with a staggering 14,000 employees.
She's a force to be reckoned with—a true rebel at heart and a shining example of compassion in the healthcare field.
When it comes to understanding the profound meaning of real compassion in the world of healthcare, Liz gets it.
Key Takeaways:
[3:27] Liz shares how she became a nurse.
[4:40] Liz explains why she likes to be called a ‘Learning and Developing Goddess’.
[5:14] Liz talks about her role at Baptist Health.
[7:20] Liz defines compassion as a competency.
[8:35] There can be compassion without empathy.
[11:50] Compassion helps everyone involved feel better.
[12:50] Dr. Nate shares one of the greatest barriers to practicing compassion.
[13:29] How does Liz teach people to behave compassionately in the business of healing?
[16:24] How do we deal with burnout and honor our identities in the process?
[20:02] It’s ok to be vulnerable.
[21:00] How does Liz convince people that being vulnerable is the key to more energy and better care?
[23:18] Remembering the times when someone took care of you is a great tool to deal with burnout.
[26:10] Liz discusses the issue of shortages in healthcare.
[29:04] Liz talks about the training she is giving on how to be compassionate virtually.
[31:55] What is Liz looking forward to in the next few years?
[35:26] Dr. Nate shares the highlights of an amazing conversation with Elizabeth Bruno.
Mentioned in this episode:
The Compassion Mindset
Follow Elizabeth ‘Liz’ Bruno on Linkedin
Baptist Health in Jacksonville, Florida
Tweetables:
“Compassion makes everything better” #oncompassion
“Compassion improves outcomes and satisfaction.” #oncompassion
“Compassion is a learnable and a teachable skill.” #oncompassion
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Dr. Nathan Regier, your host, welcomes Doug Shapiro, who is the vice president for research and insights at OFS, a family-owned contract furniture manufacturer with a unique mission to bring people together. Doug specializes in imagining physical spaces that promote connection and wellness. He believes that design is compassion manifested in the physical space.
Doug is from an industry people won’t naturally associate with compassion, accountability, and Leadership: The commercial Furniture industry, but we all know that thriving cultures are about their people, and those people live, work, and interact within a physical space that has a massive influence on them. Listen to this episode to learn how space and place affect can be an instrument of compassionate accountability.
Key Takeaways:
[2:28] What is the connection between furniture manufacturing and compassion?
[3:15] Doug talks about his work and mission.
[5:25] What makes OFS so unique?
[7:10] What kind of problems does Doug solve? Who does he work with?
[9:39] Doug shares an example of his work.
[11:25] Doug talks about his experience with specific clients.
[12:37] What does not work? What goes against the notion of including people, working together, and helping them to be productive?
[17:16] Doug explains why some spaces work better than others to foster belonging and inclusion.
[18:39] Are there any fundamental principles of design that inspired the work that Doug does?
[20:16] Dr. Nate shares the definition of compassion.
[21:19] How can our physical space support the fact that we are valuable, capable, and responsible?
[24:10] A space can send messages about what is essential and what is not.
[24:24} Doug has published a children’s book and is about to launch another.
[26:48] Doug talks about Imagine a Place, his Podcast.
[27:48] Doug shares resources with the audience
[29:33] Doug shares a fun conclusion he found recently.
[31:52] Dr. Nate shares his top three takeaways from a fun conversation with Dough Shapiro.
Mentioned in this episode:
The Compassion Mindset
Drive: The Surprising Truth About What Motivates Us, Daniel Pink
Imagine a place Podcast.
Design Your World, Doug Shapiro
Tweetables:
“Show people how much you care about them.” #oncompassion
“Design and compassion are very closely connected. Compassion is taking action on empathy, and design is compassion that has been manifested after listening and understanding who will inhabit a particular space.“ #oncompassion
“Compassion has to be demonstrated, we can’t just talk about it.” #oncompassion
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Dr. Nathan Regier, your host, welcomes Dr. Kristin Neff to today’s episode.
Dr. Neff is a researcher, an author, and a business owner she's been recognized as one of the world's most influential research psychologists. Dr. Neff is a pioneer in the study of self-compassion, she was the first one to define and measure the construct almost twenty years ago operationally. Dr. Neff received her doctorate from the University of California at Berkley and is currently an associate professor of Educational Psychology at UT Austin. In addition to writing numerous academic articles and chapters on the topic, she is the author of the book Self-compassion: The Proven Power to Being Kind to Yourself and Fierce Self-Compassion: How Women Can Harness Kindness to Speak Up, Claim Their Power and Thrive. In conjunction with her colleague Dr. Chris Germer, she has developed an empirically supported training program called Mindful Self-Compassion which is taught by thousands of teachers worldwide. She's also co-founder of the non-profit Center for Mindful Self-Compassion. Dr. Neff is bringing compassion to the workplace in so many different ways!
In this Episode:
How Kristin got interested in studying self-compassion. How is self-compassion different from other kinds of compassion? What are the three components of self-compassion? How self-compassion increases responsibility, agency and resilience. What’s the difference between fierce and tender self-compassion? Why is self-compassion more stable than self-efficacy or self-esteem? What are the workplace benefits of self-compassion?Key Takeaways:
[2:18] How did Dr. Neff get interested in the field of self-compassion?
[3:46] Dr. Neff distinguishes self-compassion from other forms of compassion.
[4:11] Dr. Neff shares her three-component model for compassion.
[5:44] Dr. Nate and Dr. Neff talk about the origins of the word compassion: Suffering with others.
[8:50] Do we suffer alone? That thought is scary and isolating.
[9:36] Dr. Neff discusses the number one blockage for self-compassion.
[10:21] Self-compassion is a more effective motivator than self-criticism.
[12:44] Compassion and accountability cannot live without each other.
[13:04] Tender vs. fierce self-compassion.
[15:00] Dr. Neff uses the analogy of being a good and compassionate parent.
[16:17] Dr. Neff addresses the fact that some help is well-intended but ineffective (not alleviating suffering).
[18:03] Self-efficacy, self-esteem, and self-compassion provide a sense of value and worth.
[21:43]. Dr. Neff talks about her new book Fierce Self Compassion.
[24:55] What role does self-compassion play in business?
[27:07] How does conflict fit in the practice of self-compassion?
[29:20] There is a lot of energy in conflict that we are misusing.
[31:55] Dr. Neff advises people on how to start addressing self-compassion.
[34:25] Self-compassion is also a spiritual practice.
[35:40] Dr. Nate shares the top three takeaways from an insightful conversation with Dr. Neff.
Mentioned in this episode:
The Compassion Mindset
Check Dr. Neff’s website
Tweetables:
“You can be intentionally kind and supportive to yourself.” #oncompassion
“The number one block for self-compassion is people thinking that they have to be tougher and harder with themselves, and giving themselves a break seems like lowering their standards .” #oncompassion
“Self-compassion is a more effective motivator than self-criticism.” #oncompassion
“It is not compassionate to let people off the hook.” #oncompassion
“Self-compassion reduces burnout and increases work-life balance.” #oncompassion
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Dr. Nathan Regier, your host, is joined by Marcus Engel in today’s episode.
Marcus M.S., CPXP, CSP, is a Certified Speaking Professional and author whose messages provide insight and strategies for excellent patient care. His keynote presentation, The Other End of the Stethoscope, has been witnessed by tens of thousands of healthcare professionals. His books are used in scores of nursing and allied health programs to teach the basic foundations of caregiving.
Marcus shares in this episode how compassion helped to transform pointless agonizing pain and suffering into an amazing journey of recovery and purpose; his story illustrates the transformative power of compassion.
What's In This Episode:
What happened to Marcus, how it changed his life forever, and how he has used that experience to serve others. The two most important words you can say to another human being who is suffering. How do you “be here” with others in today’s busy and distracting world? The three most compassionate things you can say to another person. In light of limited resources, how can leaders create more compassionate systems and cultures?Key Takeaways:
[3:40] What is Marcus’ story? Marcus shares his story of survival and healing.
[9:10] “I am here” Marcus talks about the importance of your presence as the greatest gift you can ever give.
[11:42] Marcus shares some key lessons he learned from his near-death experience that he now teaches others.
[13:43] “Hurting people hurt people” Marcus explains how he dealt with the guilt of knowing he hurt others during his recovery (mostly he was hurt).
[15:08] Suffering is an inevitable part of the human experience.
[16:17] Science backs up compassion.
[17:37] Marcus shares some tools for people to be present: I am here, Me too, I got you.
[19:39] Marcus summarizes the scientific research that backs up compassion.
[21:48] Dr. Nate discusses the three switches in a compassion relationship.
[22:30] Marcus believes that the fact that he was deeply hurt proposes he tries to prevent this from happening to others.
[24:00] Burnout can also look like compassion fatigue.
[26:57] What does the Healthcare administration can do right away to improve the patient experience?
[28:32] Everybody wants compassionate leadership.
[28:58] Marcus shares a particular interaction that had a huge effect on him.
[32:16] Are there any barriers that people face inside them that prevent them from being present for others?
[36:00] Dr. Nate shares the highlights of an amazing conversation with Marcus Engel.
Mentioned in this episode:
The Compassion Mindset
The Other End Of The Stethoscope - 33 Insights for Excellent Patient Care, Marcus Engel
Compassion & Courage: Conversations in Healthcare Podcast
Learn more about Marcus Engel
Tweetables:
“Our presence is the greatest gift we can give to another human being.” #oncompassion
“Hurting, pain, and suffering are part of the human experience.” #oncompassion
“Non-judgemental awareness is another way to define compassion.” #oncompassion
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Is the human heart just an organ that pumps blood? Or does it have a brain of its own? Is it just a metaphor for human connection? Or does it actually impact the energy around us? Dr. Nathan Regier welcomes Mark C. Crowley, who has dedicated his career to figuring this out and has discovered unique concepts that will surprise you, challenge you, validate your experience, and invite you to consider so much more than you ever imagined. Mark’s passion for leadership was ahead of his time, and his message needs to be shared. Mark spent 25 years in the financial services industry, and he had the chance to observe and experience plenty of leadership styles, some did not work, but he showed more interest in what actually worked. There was something about his own way of leading that seemed to get good results, so he began exploring what others were doing. After many years of studying and practicing, he became an expert in heart-based leadership. Mark is an international consultant, speaker, coach, and author, helping leaders and their companies unlock the power of leading from the heart.
Mark talks in this episode about the second edition of his book: Lead From The Heart: Transformational Leadership For The 21st Century, which brings tons of new resources and stories.
Key Takeaways:
[3:08] Where did Mark acquire his passion for heart-based leadership?
[8:59] What did Mark notice about how leadership was approached? What is the problem with the current methods of leadership?
[11:55] What is the heart? What role does it play? How does the heart relate to leadership?
[15:18] Mark explains the connection between the heart and the mind.
[17:23] Mark talks about shocking research that he found.
[20:30] What is the science proving that if we lead from the heart and make real connections with people, that would improve their performance and how they feel at work?
[24:27] People are valuable, capable, and responsible.
[24:46] Mark talks about compassion and leadership.
[27:45] Mark highlights some particular strategies from his book.
[32:28] Mark shares a piece of knowledge about positive emotions that the world needs to know.
[35:18] Dr. Nate shares the top three takeaways from a fantastic conversation with Mark.
Mentioned in this episode:
The Compassion Mindset
Learn more about Mark C Crowley
Lead From The Heart: Transformational Leadership For The 21st Century, Mark C Crowley
Tweetables:
“Feelings and emotions drive our behavior, we think we are rational beings, but we are not.” #oncompassion
“We are hard-wired to reciprocate.” #oncompassion
“Compassion is a potent motivator for people.” #oncompassion
“Let people marinate in positive emotions, which sets them up for optimal performance.” #oncompassion
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Dr. Nathan Regier, your host, is joined by Jonathan Keyser in today’s episode. He is an entrepreneur, a family man both at home and at work, and a truly authentic human being.
Life is full of transformation stories but we rarely get to see the rest of the story, the longing, the choices, and the challenges that come after a transformation. If you are a leader who is looking for inspiration and hope as well as a practical, down-to-earth road map to bringing more compassion and accountability to your workplace, this episode is just for you.
Jonathan is the founder and thought leader behind Keyser, a real estate firm located in Arizona which, by using the selfless service model, became the largest commercial Real Estate brokerage firm in Arizona in just 6 years. It is one of the fastest-growing in the country. Jonathan is the author of You Don’t Have to Be Ruthless to Win: The Art of Badass Selfless Service which he talks about during today’s conversations.
Key Takeaways:
[2:37] Jonathan talks about the journey that led him into real estate.
[7:17] Jonathan speaks of the transformation he experienced.
[9:37] Jonathan started helping as many people as it was possible.
[13:10] What is the philosophy of selfless service about?
[16:11] Finding three distinct ways to serve someone at the moment is transformative.
[17:51] You have to be good at asking questions if you want to be a selfless serving leader.
[19:10] How do selfless serving and higher levels of burnout reconcile?
[20:35] Jonathan explains why selfless is selfish.
[25:36] There is a way to create extraordinary success by caring and helping others.
[27:20] Jonathan confesses he believes in loving, serving, and winning,
[28:50] Jonathan gives some strategies to reinvent an organization’s culture starting with you as a leader.
[32:17] Jonathan emphasizes the importance of being trustworthy.
[34:03] What did Jonathan learn he had to adjust in order to keep this philosophy going?
[38:23] Dr. Nate shares the highlights of an insightful conversation with Jonathan Keyser.
Mentioned in this episode:
The Compassion Mindset
Tweetables:
“From looking at work as a strategy to take it all in by serving and loving people.” #oncompassion
“Adopting a new identity can’t be done overnight.” #oncompassion
“Selfless service is doing something for someone else without any expectation.” #oncompassion
“Finding three distinct ways to serve someone at the moment is transformative.” #oncompassion
“To be a serving leader you have to be good at asking questions.” #oncompassion
“Love, serve, and win.” #oncompassion
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Dr. Nathan Regier is delighted to be joined by Massimo Backus who has dedicated his career to helping leaders to bring more compassion into their lives, his purpose is to help others achieve their maximum potential and impact both personally and professionally as leaders. Massimo believes that self-compassion is the foundational common denominator of effective leadership.
Massimo Backus is a certified professional coach, a powerful speaker, and has expertise in organizational behavior psychology, emotional intelligence, and team dynamics.
What’s in this Episode
Massimo shares his definition of self-compassion Why is self-compassion relevant to leadership? How do we reconcile servant-leadership and self-compassion? How did your personal journey bring you to this place? How is self-compassion different from empathy or mindfulness? Learn about the six on-ramps to self-compassion for leadersKey Takeaways:
[2:22] Massimo talks about his company, what he does, and what he is currently dedicating his efforts to.
[3:33] How does Massimo define self-compassion?
[4:18] Massimo lists the elements of self-compassion.
[5:17] What is the research telling us about leadership and self-compassion?
[6:35] Massimo addresses the paradox between leaders serving and practicing self-compassion.
[9:48] Often leaders find themself in a place where they are not comfortable being with their own struggle and as a result, they continue looking outward.
[10:57] Massimo speaks of the challenges frequently presented by our own internal narratives.
[12:59] Massimo shares some of his own journey and personal work.
[18:09] How is self-compassion different from mindfulness or empathy?
[20:27] Dr. Nate talks about how compassion and empathy are related.
[24:20] Dr. Nate shares how powerful is people’s responses to someone being vulnerable.
[25:32] What are the myths about the meaning of self-compassion?
[28:26] Stay curious!
[29:21] Massimo shares an example of how he works with leaders toward reaching self-compassion.
[33:28] Massimo talks about how leaders tend to feel alone in their challenges.
[36:53] Dr. Nate shares the top key takeaways from an amazing conversation with Massimo Backus.
Mentioned in this episode:
The Compassion Mindset
Learn more about Massimo Backus
The Leadership Mind Podcast with Massimo Backus
Tweetables:
“Leaders need to learn how to take care of themselves.” #oncompassion
“In order to be able to serve, a leader must be at his best, and that can only be reached by practicing self-compassion.” #oncompassion
“Our emotions are data.” #oncompassion
“It takes curiosity to empathize.” #oncompassion
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Dr. Nathan Regier welcomes you to another episode of the On Compassion Podcast.
Most of the time, leaders feel like victims of the system in which they work, even though they can be deeply connected to their work and care about the mission, the stress takes its toll. These leaders are looking for a better way to stay energized, find hope, and take care of their health in the process.
Today’s guest, Amy Balog, understands the struggle; she is an experienced executive coach who specializes in working with leaders who are struggling to survive, let alone thrive in crashing workplace environments.
How does Amy help leaders? Her method is called Peace Over Performance which is a philosophy that truly embodies the principles of compassion and accountability.
In today’s conversation Dr. Nate and Amy are focusing on a very specific group: Middle Managers who are trapped in a “No win, no way out purgatory”, these leaders are struggling in the transactional nature of corporate leadership roles to effectively advocate for themselves and gain better and more support for the area of accountability.
In This Episode
Amy describes the no-win-no-way-out purgatory that middle managers are experiencing, and why. Learn the four internal balance behaviors to stay resilience during stress. Which comes first in relationships; trust or conflict? What should managers be held accountable for? What does it mean to own your leadership craft?Key Takeaways:
[2:48] What is Amy working on currently?
[5:18] What is this “No win, no way out purgatory” for middle managers?
[7:15] Amy talks about the ability to use conflict as an advantage point.
[8:50] Amy shares a story to exemplify how to use conflict powerfully.
[12:45] How to use conflict as a catalyst for positive change.
[13:58] Amy talks about the crucial importance of self-acceptance.
[16:10] Learn how to work from a place of mutual help.
[19:47] How we ask for help matters.
[22:15] Amy addresses the missing conversations and how it takes work to make them happen.
[23:48] Amy exemplifies a truth-exploring behavior.
[27:16] What is the key to success in today’s environment?
[29:10] You have to be a very powerful advocate for yourself in the reality that you are living to create an advocate for yourself.
[29:38] Managers vs. Leaders.
[30:20] What it takes for middle managers to hone their leadership craft?
[34:15] Dr. Nate shares his top key takeaways from an insightful conversation with Amy Balog.
Mentioned in this episode:
The Compassion Mindset
Listen to Peace Over Performance with Amy Balog
Follow Amy on Linkedin
Tweetables:
“Conflict is the predecessor to building relationships and influences.” #oncompassion
“Practicing deep self-acceptance lies in knowing that we are not going to please everybody all the time.” #oncompassion
“Your job is not your identity.” #oncompassion
“Our value as human beings never changes.” #oncompassion
“Asking for help is the healthiest thing not only for yourself but for the entire environment.” #oncompassion
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