Episodes
-
We are back in the inner sanctum with Justine from Eve the Salon. This was Justine's second episode with Salon Rising; much has changed in her world.
Justine joined us straight off the back of our Mastermind retreat, with the pending arrival of her 2nd child drawing ever closer. We spoke about the immense support she received from the amazing women who joined her in this round of the Mastermind, especially as she went through the rebranding process for her salon.
Bringing her long-held dream of Eve the Salon to life. The discussion is about the importance of the right community. The challenges and empowerment that come with rebranding. As well as the personal growth experienced through collective support. The episode speaks to how vital it is to have a supportive network for both personal and professional success.
And for anyone wanting to find the incredible Margot - https://www.instagram.com/holistic_health_practices/
00:00 Episode Summary04:01 Introduction to Justine from Eve the Salon
05:07 The Journey of Rebranding: From Heron Harlow to Eve the Salon
11:38 Challenges and Triumphs of Rebranding
21:05 Balancing Motherhood and Business
26:40 Mastermind Retreat Reflections
35:02 The Magic of Mastermind Sessions
35:38 Personal Reflections and Retreat Experiences
36:30 The Healing Power of Margot's Massages
39:08 Group Vulnerability and Hypnotherapy
42:49 The Importance of Community Support
44:10 Navigating Business Challenges Together
50:47 Personal Growth and Team Dynamics
55:47 Concluding Thoughts and Future Plans
https://www.salonrising.com/
Find out more and watch out for updates on socials @ -
https://www.instagram.com/salonrising_/
We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.
https://ozdare.com/salonrising
And a huge thank you to our podcast sponsors:
https://ozdare.com/
https://kevinmurphy.com.au/au/en/km/ -
In this bonus episode, Samara chats with Naomi from Blondie the salon. The pair unpack Naomi's journey in the Rising Finances program.
Naomi shares her experiences on how the program has helped her overcome financial challenges in her salon. This has led to significant mindset changes and practical financial management.
They delve into topics such as budget management, understanding pricing, and the importance of retail sales. Key moments include Naomi finding confidence in her business finances. Achieving unexpected revenue targets and getting support from their accountability group.
This motivational and informative session is for salon owners struggling with financial issues. If you've been on the fence about Rising Finances, this is for you.
Timestamps
00:00 Introduction and Welcome00:53 Naomi's Journey to Rising Finances
02:46 Mindset and Money Beliefs
06:03 Budgeting and Financial Control
10:07 Team Collaboration and Achievements
13:18 Pricing Strategies and Client Communication
15:44 Final Thoughts and Encouragement
We have an exclusive offer just for our podcast listeners! Ready to follow in Naomi’s footsteps and elevate your salon to its full potential?
Join Rising Finances today and use the code POD300 to save $300 on your enrolment.
But act fast—this special offer is only available until November 12th!
https://www.salonrising.com/rising-finances -
Episodes manquant?
-
In this profound episode, we delve into the complex nature of grief with our special guest Lauren from the Young Blonde Salon in Sydney. This was the second time Lauren had joined us in the inner sanctum. Her raw insight into the journey she's been on is a testament to the incredible woman that she is.
We spoke with Lauren about the sudden and unexpected loss of a beloved team member and dear friend. Looking at how she navigated grief with her team and clients amid being in the early stages of welcoming her third child. She also gave insight into the emotional journey following her mother's terminal illness and passing. Lauren discussed the challenges of managing a business, motherhood, and grief simultaneously. She emphasised the importance of seeking professional help, understanding diverse grieving processes, and the strength found in friendships and mentorship.
The episode highlights the power of communal support, personal resilience, and the necessity of normalising mental health discussions, underscoring that grief, though profound and multifaceted, can lead to growth and renewed strength.
We are so proud of Lauren for the incredible woman she is and continues to become and for having the courage to share her story.
https://www.beyondblue.org.au/
https://www.lifeline.org.au/
Timestamps00:00 Episode Summary
02:12 Episode Disclaimer
02:58 Mastermind Retreat Recap
04:30 Introducing Lauren and Her Journey
06:57 The Tragic News of Sam's Accident
14:51 Coping with the Loss of a Team Member
21:44 The Importance of Mental Health Support
30:33 Navigating Personal and Professional Challenges
35:40 Reflecting on Grief and Anger
37:51 Caring for Mum: The Oncology Appointments
38:40 Facing Terminal Illness: Mum's Diagnosis
39:11 The Anger and Grief of Losing Loved Ones
40:13 Finding Strength in Family and Joy
41:32 The Role of Support in Grieving
42:52 The Deep Bond with Mum
44:46 The Final Days: Mum's Last Moments
47:30 Balancing Life and Loss
55:09 The Bali Trip and Mum's Passing
01:07:20 Reflecting on Grief and Moving Forward
https://www.salonrising.com/
Find out more and watch out for updates on socials @ -
https://www.instagram.com/salonrising_/
We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.
https://ozdare.com/salonrising
And a huge thank you to our podcast sponsors:
https://ozdare.com/
https://kevinmurphy.com.au/au/en/km/ -
In this highlight, Samara and Jen explore the important distinction between scaling and growing a salon business. They share insights from an inspiring business leader who explains how scaling involves expanding your team and stepping away from the floor, while growing focuses on increasing efficiency by adding support without necessarily increasing the size of the team.
They discuss practical tips for salon owners, such as hiring the right staff to support growth, like a receptionist, salon assistant, or social media manager. They also talk about the importance of understanding the roles you delegate, making sure you know how things work before outsourcing tasks like bookkeeping.
The conversation emphasizes that success doesn’t always mean scaling up with a large team—it’s about finding the balance that works for your goals. Samara and Jen provide valuable advice on managing growth and deciding if scaling or growing is right for your business.
Inspired? Listen to the full episode here:
Apple: https://podcasts.apple.com/au/podcast/ep-14-scaling-vs-growing-your-business-whats-your-game-plan/id1675792257?i=1000626650151
Spotify: https://open.spotify.com/episode/6NOHRQrDHpr1LriG3M2w6b?si=sgKlAp__RYSA_4pbjkGpMA
YouTube: https://youtu.be/uEYYSB0W5bk?feature=shared
To find out more about Salon Rising:
https://www.salonrising.com/
https://www.instagram.com/salonrising_/ -
We're back in the Inner Sanctum with Casey, the owner of Maverick Hair and Art on the Gold Coast. Casey shares her journey of taking over the business she had worked in and changing from stylist to owner.
In 2021, the COVID-19 pandemic brought challenges for the new business owner. Maverick is located on the Queensland and New South Wales border which meant many of Casey's staff and clients were stuck on either side. We discussed her collaboration with a salon across the border to sustain their businesses.
Casey talks about delegation's importance, team dynamics, and flexible management style. The episode also delves into the logistics and challenges of hiring, training staff, and running a unique salon that incorporates art.
Additionally, Casey shares her personal journey undergoing IVF treatments while maintaining open communication with her team. We wrap things up with insights into managing stress, embracing change, and the importance of community over competition.
00:00 Episode Summary02:45 Introducing Casey
04:08 COVID-19 and Border Shutdowns
07:36 Collaborating with Other Salons
09:30 Transitioning from Stylist to Owner
11:45 Staff Dynamics and Business Model
19:53 Balancing Work and Personal Life
27:55 Returning from Holiday: Addressing Team Issues
28:28 The Importance of a Manager in a Salon
29:01 Handling Customer Complaints and Reviews
30:16 Delegating Tasks to the Team
34:16 Financial Structures and Employment Models
36:27 Advice for New Salon Owners
38:59 The Rollercoaster of Business Ownership
45:59 Starting a Podcast: Real Talk with Paige and Casey
49:22 The Journey of IVF and Business Balance
56:13 Conclusion and Final Thoughts
https://www.salonrising.com/
Find out more and watch out for updates on socials @ -
https://www.instagram.com/salonrising_/
We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.
https://ozdare.com/salonrising
And a huge thank you to our podcast sponsors:
https://ozdare.com/
https://kevinmurphy.com.au/au/en/km/ -
In this episode of the Inner Sanctum, we talked about the T word! That's right, lovers. It was Tax and Relationships with your accountant and chat with Paris from Group One Accounting. You will often hear the team singing the praises of Paris. Not only is she an exceptional human, she's also an incredible Accountant! This chat covered Paris's journey into accounting. Some background into Samara and Paris' journey together. Then, we went deep into tax and all its variations. If you don't know your GST from your BAS or PAYG, this is the episode for you. We talk about sole traders transitioning to company status and the importance of financial discipline. And, of course, why is having a great relationship with your accountant so important?
00:00 Episode Summary02:56 Introducing Our Special Guest: Paris from Group 1 Accounting
03:22 The Journey with Paris: Transforming Business Finances
04:13 Navigating Financial Challenges and Trusting the Process
05:48 The Importance of a Good Relationship with Your Accountant
08:53 Personal Stories and Emotional Support
15:29 Protecting Your Business and Personal Finances
20:14 Simplifying Tax Concepts for Business Owners
29:56 Understanding Superannuation
30:34 Breaking Down BAS Payments
32:49 Navigating PAYG Instalments
34:49 The Importance of Accurate Financial Planning
40:13 Director's Loans Explained
43:34 Transitioning from Sole Trader to Company
48:45 Effective Budgeting and Cash Flow Management
58:11 Final Thoughts and Advice
https://www.salonrising.com/
Find out more and watch out for updates on socials @ -
https://www.instagram.com/salonrising_/
We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.
https://ozdare.com/salonrising
And a huge thank you to our podcast sponsors:
https://ozdare.com/
https://kevinmurphy.com.au/au/en/km/ -
In this episode of Inner Sanctum we're joined by the beautiful Jess, the creator of Honey and Muse in Sydney. Jess, took us through her journey in the industry and her decision to go from Salon to Solo. From taking over an established salon at age 21 to rebranding it into Honey and Muse.
Jess has been bold and strategic with the changes she's made and her passion and love for her craft is clear. She's faced significant obstacles head on. Including a major price adjustment, overcoming retail aversion, the impacts of COVID-19. As well as recovering from neck surgery!
She's taken it all in her stride and is thriving. We highlight the importance of appropriate pricing, retail strategies, mentorship. As well as the role of social media in client attraction. You're going to love this episode.
00:00 Episode Summary
02:19 Introducing Jess from Honey and Muse
04:45 Jess's Journey: From Salon Purchase to Rebranding
11:21 Navigating COVID-19 Challenges and Downsizing
17:20 The Impact of Rebranding and Relocation
30:29 Adjusting Pricing and Services Post-COVID
39:24 Navigating Pricing and Client Expectations
40:34 Understanding Financial Goals and Pricing Strategies
42:52 The Importance of Retail in Salon Business
45:00 Building Client Trust and Loyalty
54:01 Social Media Strategies for Salon Owners
58:00 Overcoming Business Challenges and Personal Growth
01:09:22 Conclusion and Final Thoughts
https://www.salonrising.com/
Find out more and watch out for updates on socials @ -
https://www.instagram.com/salonrising_/
We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.
https://ozdare.com/salonrising
And a huge thank you to our podcast sponsors:
https://ozdare.com/
https://kevinmurphy.com.au/au/en/km/ -
In this highlight, Samara and Jen talk about how managing salon staff has changed over time. They explore how old, toxic work environments, where staff felt bad for taking sick days, are being replaced with more supportive and understanding workplaces. The hosts share their own stories about how they create a salon culture where employees feel safe taking time off when needed and comfortable sharing personal struggles. They explain why it’s so important to show care and understanding for your team.
Samara and Jen talk about how a positive workplace can boost morale, making staff feel valued and more loyal. This support helps employees perform better and stay longer at their jobs. They also stress the importance of moving away from old-school management practices that were often harsh and uncaring. Instead, they suggest building a team-oriented culture, where everyone feels like they matter, from apprentices to senior staff.
Samara and Jen also dive into how to manage apprentices by encouraging support rather than competition. They explain why treating all staff with respect and care creates a healthier, more productive salon environment.
Whether you’re a salon owner or manager, these tips will help you create a workplace where your staff can thrive, feel appreciated, and stay loyal.
00:00 Introduction to Staff Dynamics
00:52 The Culture of Sick Days
03:49 Changing Perspectives on Employee Well-being
06:19 Supporting Staff Through Personal Challenges
08:21 The Evolution of Apprenticeships
10:33 Fostering a Positive Team Culture
Inspired? Listen to the full episode here:
Apple: https://podcasts.apple.com/au/podcast/how-the-industry-has-changed/id1675792257?i=1000607029059
Spotify: https://open.spotify.com/episode/75kVPXCaGaaMXbAubP2P7o?si=aa45cKdsS3qFTglkKudHtA
YouTube: https://youtu.be/R1Qc7Rkr008?feature=shared
To find out more about Salon Rising:
https://www.salonrising.com/
https://www.instagram.com/salonrising_/ -
For this episode in the inner sanctum we're joined by Sarah, the owner of The Luxe Beauty Co. Sarah was raw and real on the challenges and growth that come with owning a beauty salon. She shared her personal journey, including managing two salon locations. And spoke into balancing family life, and navigating leadership as a woman. We delve into topics like resilience, the importance of vulnerability. As well as investing in yourself, and being authentic in leadership. And the importance of personal development and building a supportive team.
This is truly an episode for EVERYONE. We know you'll love Sarah as much as we do. Enjoy!
00:00 Introduction and Struggles of Salon Ownership00:24 The Importance of Vulnerability and Leadership
01:27 Podcast Promotion and Sponsor Acknowledgment
02:16 Meet Sarah: Owner of Luxe Beauty Co.
03:36 Balancing Business and Personal Life
07:36 Empowering Women Through Image Consultancy
11:22 Navigating Leadership and Personal Development
26:43 The Masculine and Feminine Dynamics in Leadership
32:59 Balancing Expectations and Self-Work
33:14 Facing Humbling Experiences
34:14 The Importance of Reassurance
34:30 Growth and Leadership Challenges
35:36 Navigating Team Dynamics
39:25 Dealing with Imposter Syndrome
39:55 Reflecting on Leadership and Loyalty
42:09 The Joy of Continued Connections
43:36 Inspiring the Next Generation
50:54 The Journey of Business Expansion
55:28 Legacy and Family Business
59:29 Investing in Yourself
01:01:12 Closing Thoughts and Gratitude
https://www.salonrising.com/
Find out more and watch out for updates on socials @ -
https://www.instagram.com/salonrising_/
We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.
https://ozdare.com/salonrising
And a huge thank you to our podcast sponsors:
https://ozdare.com/
https://kevinmurphy.com.au/au/en/km/ -
In this highlight, Samara and Jen talk with guest Ashleigh Bailey. They discuss how salon owners can use social media in better ways. Posting only client photos or random content isn’t effective anymore. They suggest sharing posts with behind-the-scenes moments, product features, and the salon space.
They share personal stories. Give tips on staying motivated and avoiding social media burnout. Emphasising it’s important to keep posting regularly but with purpose. They also talk about dealing with emotions like jealousy and comparison. Creating a positive space online is key for personal growth.
Listen in to learn how to connect better with your followers. And to make your social media more engaging and authentic.
00:00 Finding Your Niche in Content Creation00:05 The Pitfalls of Relying on Clients for Content
00:20 The Importance of Authenticity Over Aesthetics
01:13 Balancing Content Types for Engagement
03:09 Staying Motivated and Inspired in Social Media
03:24 The Role of Social Media in Business Success
04:10 Creating Content Efficiently
05:16 Overcoming the Fear of Showing Up Online
06:34 Managing Social Media Triggers and Comparisons
08:45 Dealing with Staff Changes and Social Media
09:57 Navigating Social Media Connections
Inspired? Listen to the full episode here:
Apple: https://podcasts.apple.com/au/podcast/social-rising-with-ashleigh-bailey/id1675792257?i=1000634594362
Spotify: https://open.spotify.com/episode/17AwXDm4c0rkLZn6ZBN79H?si=uhrPlPn8QMSUJX2_FPXCbg
To find out more about Salon Rising:
https://www.salonrising.com/
https://www.instagram.com/salonrising_/ -
This was a travelling episode of the inner sanctum, recorded on a trip to Sydney. We got to catch up with industry legend, Monique McMahon! Monique is the owner of Que Colour and MCM Beauty, and in this episode we got deep!
Monique shared her journey from working in a high-end salon to founding her own salon. All while balancing motherhood. She openly spoke into the challenges and successes of running and expanding a salon. As well as her passion for education and her innovative colour techniques.
We also explored the story behind MCM Beauty, Monique's wholesale import distribution company. Which started with the luxury brand Christophe Robin and has expanded with aligned brands. MCM showcases her commitment to combining clean beauty with luxury.
There's talk about integrating passion and business. Family involvement, and work-life balance. As well as salon culture and cultivating a brand.
Tune in to learn more about Monique’s drive to set new trends, maintain high standards, and her future aspirations for the industry.
00:00 Episode Summary
02:51 Introducing Monique McMahon
04:36 Balancing Motherhood and Career
06:55 The Birth of Q: The Story Behind the Name
08:12 The Christophe Robin Connection
09:27 Growing Pains: From Small Space to Larger Salon
18:38 The Dual Business Model Experiment
19:46 The Importance of Branding and Consistency
20:56 The Cost of Running a Luxury Salon
25:38 The Evolution of Q: Policies and Procedures
34:57 Embracing Social Media and Education
40:11 Creating an Education Module for Apprentices
42:31 The Importance of Culture in a Salon
44:11 Challenges of Moving Off the Floor
47:26 Dealing with Client and Team Dynamics
50:57 The Role of Passion in Business
53:34 Expanding Through Education Events
01:00:44 The Birth and Growth of MCM Beauty
01:11:17 Balancing Work and Family Life
01:16:08 Final Thoughts and Future Plans
https://www.salonrising.com/
Find out more and watch out for updates on socials @ -
https://www.instagram.com/salonrising_/
We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.
https://ozdare.com/salonrising
And a huge thank you to our podcast sponsors:
https://ozdare.com/
https://kevinmurphy.com.au/au/en/km/ -
In this highlight, Samara & Jen are joined by Barefaced and Naked's, Shay & Helina! They discuss the surprising advantages of downsizing a salon business. They explore the emotional and practical aspects of transitioning from a large salon space to renting a room. Highlighting how this change has led to greater financial freedom. Reduced stress, and a renewed passion for their work.
The episode delves into the challenges of overcoming ego and societal expectations. Emphasising that success isn’t defined by the size of your salon but by the quality of your life and work.
Tune in for insights on making empowered decisions. Ones that align with your personal and professional goals.
00:00 Reflecting on Past Conversations00:40 The Decision to Sell the Salon
01:25 Understanding the Value of a Salon Setup
03:51 Embracing Downsizing and Room Renting
05:19 Redefining Success in the Salon Industry
07:36 Personal Growth and Future Plans
Inspired? Listen to the full episode here:
Apple: https://podcasts.apple.com/au/podcast/evolving-in-business-with-shay-helina-from-the/id1675792257?i=1000629856199
Spotify: https://open.spotify.com/episode/6IRBuNkOdGuePeFtYvolnW?si=5C2PBTQxRZaTqIcQRWR_6A
YouTube: https://youtu.be/A-v1p2eje2g?feature=shared
To find out more about Salon Rising:
https://www.salonrising.com/
https://www.instagram.com/salonrising_/ -
In this episode of Salon Rising The Podcast we did a deep dive into Tech!! Well we went into what utilising software can do for your business.
We were lucky to have Alyssa, General Manager of Kitomba Software join us in the inner sanctum. She shared her journey from marketing to management, and the role of data in business growth. This wasn't all just talking about how important software is for your business. Which it is, mind you! But we also looked at overcoming fears of numbers and efficient delegation. And utilising ways to market to potential customers outside of the creative fields.
It's so easy to say that our clients aren't sitting in front of computers, but some of them are! We explored the features of Kitomba. Like targeted marketing and reporting. And spoke into adapting and using technological advancements. Software is so much more than a Point of Sale these days. Streamline operations and allow more freedom and flow in your business.
EXCLUSIVE OFFER
Exclusive to Salon Rising podcast listeners, receive 100 complimentary texts per month for the duration of your term plus free migration from your software system to Kitomba when you sign up for the Kitomba Platinum or Diamond package before 30 September 2024.
Mention the Salon Rising podcast to claim this offer. Visit www.kitomba.com or call 1800 161 101 to book a free demo.
00:00 Episode Summary02:26 Introducing Alyssa from Kitomba
04:35 Alyssa's Journey with Kitomba
05:46 The Impact of COVID on Marketing
07:01 Kitomba's Role in Business Growth
08:02 Maximizing Software Features for Success
13:42 The Importance of Reports and Team Motivation
19:44 The Future of AI and Technology in the Industry
27:57 Strategies for Business Growth and Time Management
31:53 Time Management and Strategy Planning
33:03 Finding Passion in Business Tasks
34:55 The Importance of Support Systems
37:26 Effective Marketing Strategies
39:46 Understanding and Utilizing Reports
50:51 Delegation and Team Empowerment
54:04 The Value of Software Systems
58:25 Conclusion and Final Thoughts
https://www.salonrising.com/
Find out more and watch out for updates on socials @ -
https://www.instagram.com/salonrising_/
We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.
https://ozdare.com/salonrising
And a huge thank you to our podcast sponsors:
https://ozdare.com/
https://kevinmurphy.com.au/au/en/km/ -
This highlight was for all the Sole Trader babes in the hair and beauty industry. Samara and Jen caught up with past client Amy to chat about her Solo journey and how she's moved the needle. Amy was looking for help balancing her professional and personal life. She knew she wanted to start a family and wasn't sure how to make that work in her business. Amy's work with Salon Rising helped her find a sustainable path forward. So she didn't need to feel torn between her career ambitions and personal goals.
The episode highlights Amy's emotional growth. She has learnt to set boundaries and has increased business her confidence. Amy was already an amazing hairdresser. But these tweaks within her business helped her achieve amazing financial gains . It's about aligning your business decisions with your personal goals. Especially when planning for a family.
We know everyone is always looking to balance professional demands with personal life. This snapshot of Amy's story shows how important self-reflection can be. And how to make empowered decisions for business and life.
Listen to the full episode here:
Apple: https://podcasts.apple.com/au/podcast/going-solo-success-as-a-sole-trader/id1675792257?i=1000633048573
Spotify: https://open.spotify.com/episode/06NcXfUMcZkrwRGOXddCjl?si=NzI0xHlPSKq-gnF2ql23fA
YouTube: https://youtu.be/DIiB5tWJMIk?feature=shared
To find out more about Salon Rising:
https://www.salonrising.com/
https://www.instagram.com/salonrising_/ -
In this episode of the Inner Sanctum, join us in Budapest as we celebrated 20 years of Kevin Murphy! We were lucky to be joined by special guest Peter McDonald, CEO and co-founder of the Kevin Murphy brand. Peter shares his journey from a shampoo salesman to the CEO of Kevin Murphy.
Peter has such a passion for the industry which is still very evident. We talk thoughtful communication and the importance of relationships within the industry. The evolving nature of the salon business. And how a passion for solving problems can drive success in the haircare industry. Peter also speaks into the importance of maintaining company culture. Adapting to social and digital changes and preparing the next generation to take over the business.
00:00 Introduction to the Inner Sanctum Salon Rising00:13 Meet Peter McDonald: The Shampoo Salesman Extraordinaire
00:39 The Genesis of Kevin Murphy
01:40 Building a Business in Scandinavia
07:55 The Impact of COVID on the Hairdressing Industry
12:12 The Importance of Relationships in Business
28:07 The Role of Social Media and Digital Marketing
31:06 Marketing vs. Social Media: A Fascinating Divide
31:29 The Human Element in Social Media
32:08 Balancing Control and Freedom in Branding
32:19 The Power of Personal Connection
33:08 The Importance of Authenticity
34:17 Building Trust Through Social Media
34:56 The Role of Sales Reps in Client Relationships
35:50 Focusing on Others: A Key to Success
37:24 Personal Stories and Client Engagement
38:11 Solving Problems and Building Relationships
38:40 A Day in the Life: Personal Insights
39:44 Family Dynamics and Work-Life Balance
41:39 The Future of the Company
42:39 The Value of Industry Experience
43:16 The Journey of Growth and Success
52:08 Promoting the Hairdressing Industry
55:31 Changing the Narrative of the Industry
56:09 Conclusion and Gratitude
https://www.salonrising.com/
Find out more and watch out for updates on socials @ -
https://www.instagram.com/salonrising_/
We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.
https://ozdare.com/salonrising
And a huge thank you to our podcast sponsors:
https://ozdare.com/
https://kevinmurphy.com.au/au/en/km/ -
She's back in the Inner Sanctum lovers!! Salon Rising The Podcast had its first return guest. We were so excited to welcome back Sharelle to recap her journey with her business. We're so lucky that Sharelle has been so open about her tax debt and her business journey. We recapped Sharelle's story and see how far she's come. And babes, it's huge!! But also, we know when Sharelle comes to visit we are all going to get raw and real. So of course we delve into the importance of mindset, vulnerability, and honesty. We also touch on personal growth with therapy. Leadership evolution, and navigating staff changes. And reflecting on how past traumas influence current achievements. It's an episode that has it all!!
00:00 Welcome to the Inner Sanctum00:13 Introducing Our Special Guest: Sherelle
00:29 Reflecting on Past Episodes
00:46 Sherelle's Business Journey
02:11 The Tax Debt Struggle
09:07 Strategies for Financial Management
12:08 Mindset and Personal Growth
21:00 The Importance of Vulnerability
26:42 Dealing with Change and Letting Go
29:26 Emotional Detachment and Self-Reflection
30:10 Grace in Leadership
30:54 Handling Client Departures
31:39 Personal Reflections and Challenges
33:55 Integrity in Business Transitions
36:04 Navigating Business and Personal Growth
51:29 The Importance of Therapy
56:32 Facing Personal and Business Challenges
01:01:52 Finding Inspiration and Support
01:02:59 Conclusion and Future Plans
https://www.salonrising.com/
Find out more and watch out for updates on socials @ -
https://www.instagram.com/salonrising_/
We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.
https://ozdare.com/salonrising
And a huge thank you to our podcast sponsors:
https://ozdare.com/
https://kevinmurphy.com.au/au/en/km/ -
In this highlight, Samara and Jen discuss the challenges and emotional aspects of managing client relationships in the beauty industry. They explore the anxiety and disappointment that come when clients leave, often without saying why. They also emphasise the importance of maintaining open communication. Addressing issues directly, and not taking client departures personally.
The conversation touches on the need for self-reflection and growth. While also recognising the importance of being okay with clients seeking services elsewhere. Samara and Jen stress the significance of maintaining professionalism and empathy. Even when faced with challenging situations.
Listen in for their practical advice on handling client relationships with grace and resilience. Ensuring a welcoming environment for both current and potential returning clients.
Listen to the full episode here:
Apple: https://podcasts.apple.com/au/podcast/when-clients-leave-and-dealing-with-bad-reviews/id1675792257?i=1000614793154
Spotify: https://open.spotify.com/episode/0AUB9YAGNrG9WJ6ewacGlc?si=hia7VDFMQ1ytWjB8HPQ3BA
YouTube: https://youtu.be/Vk0K1Aqtgg0?feature=shared
To find out more about Salon Rising:
https://www.salonrising.com/
https://www.instagram.com/salonrising_/ -
In this episode of Salon Rising, Samara and Jen welcome special guests Amy and Emilee Hembrow. The sister duo are co-founders of sskin luxury skin clinics on the Gold Coast, and they're savvy! Amy and Emilee share their captivating journey into the beauty industry. From identifying a gap in the market to creating a unique luxury beauty experience. Using their strong business knowledge to balance the fact that they were new to the industry. They advocate finding mentors and not being afraid to ask questions. The sisters discuss the importance of company culture, effective teamwork, and meticulous hiring.
The conversation looks at juggling business and personal life demands. As well as the strategies they use to find balance. A key highlight is the mutual respect and support Amy and Emilee share. Both as sisters and business partners. Showcasing how their complementary skills contribute to their success. From perseverance, innovation, and the significance of providing a memorable client experience. Amy and Emilee Hembrow's story is captivating and inspiring.
00:00 Welcome and Introductions
01:28 The Journey to Starting Skin
02:00 Creating a Unique Customer Experience
04:26 Building the Business and Team
11:00 Balancing Work and Family Life
17:46 Navigating Challenges and Growth
24:21 The Vulnerability of Personal Care
25:14 Hiring the Right Practitioners
26:40 Consistency in Client Experience
28:32 Handling Feedback and Growth
30:00 Challenges and Resilience in Business
34:49 Creating a Luxurious Client Experience
38:15 Team Building and Future Plans
41:38 Balancing Business and Personal Life
43:48 Sisterly Support and Business Dynamics
49:20 Conclusion and Final Thoughts
https://www.salonrising.com/
Find out more and watch out for updates on socials @ -
https://www.instagram.com/salonrising_/
We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.
https://ozdare.com/salonrising
And a huge thank you to our podcast sponsors:
https://ozdare.com/
https://kevinmurphy.com.au/au/en/km/ -
In this special interview in the inner sanctum, join Samara and Jen as they delve deep into the life and career of industry legend, Kevin Murphy. The mastermind behind the iconic haircare brand.
The trio discuss Kevin's remarkable journey from an apprentice in Brisbane and Melbourne in the late 1970s to the industry icon of today.
Kevin shares personal anecdotes from his early career. The challenges he faced in crafting a unique product lines and transformative moments that defined his success. Kevin highlights how authenticity, dedication, and innovation built the Kevin Murphy brand. Emphasising environmental sustainability and personalised care.
Beyond his professional life, Kevin reflects on his daily routine, thoughts on retirement, and personal life in Byron Bay. Including his love for his two French bulldogs.
The episode has a blend of industry insights, heartfelt anecdotes, and a glimpse of an exciting upcoming venture. It's a must-listen for anyone interested in the passion and perseverance behind one of haircare’s most respected names.
00.00 Welcome and Intro
02:18 Meet Kevin Murphy: The Man Behind the Brand04:01 Kevin Murphy's Early Career in Hairdressing
09:32 Challenges and Innovations in the Haircare Industry
15.16 Kevin's First Big Customer
15.42 Breaking into the American Market
18.26 Different Products for Different Hair
20:40 The Evolution of Kevin Murphy's Product Line
21.41 Kevin's First Product
23.43 How the Brand Name Began
26.48 Learning to Develop Product
35:43 Industry Shifts and Community Building
36:22 Kevin Murphy's Career Journey
37.48 Creating the Iconic Beach Hair
42:37 The Shift to Color Me by Kevin Murphy
51:36 Guidance from Kylie Minogue
55:49 Daily Life and Future Plans
01:03:58 Reflecting on 20 years of Kevin Murphy
https://www.salonrising.com/
Find out more and watch out for updates on socials @ -
https://www.instagram.com/salonrising_/
We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.
https://ozdare.com/salonrising
And a huge thank you to our podcast sponsors:
https://ozdare.com/
https://kevinmurphy.com.au/au/en/km/ -
In this highlight, Samara, Jen, and Sharelle get raw and real about business struggles.
They start by discussing the immense pressure and battling internal chaos. Feeling like you're drowning all while trying to maintain a successful business facade. "I remember just thinking, just put on a brave face. You look like you've got this big business, but really, I was fucking drowning," shares one of them. It highlights the common but often hidden reality of many entrepreneurs.
They emphasise the importance of having open conversations about struggles. The trio also highlights the crucial role of support systems and accountability partners. And explain how having someone to cheer for you and keep you motivated can make a big difference.
Join us to hear Sharelle's heartfelt story, and practical advice on turning the tides on taxes. Transform your business into a thriving space where you can flourish and grow.
Listen to the full episode here:
Spotify: https://open.spotify.com/episode/0b9HJtMtYbpKdQ4LsgoSF3?si=ioL6UOcPT_qvGLIOlGDjvA
Apple: https://podcasts.apple.com/au/podcast/the-transformative-benefits-of-working-with/id1675792257?i=1000609224631
YouTube: https://youtu.be/lDYUiehM3Mo?feature=shared
To find out more about Salon Rising:
https://www.salonrising.com/
https://www.instagram.com/salonrising_/ - Montre plus
