Episodes

  • The fire service is struggling with recruiting and retention. It’s also challenged by a mental health crisis and a growing apathy within the profession. The good news is, we have the power to fix it. Working in a team environment provides job satisfaction, psychological safety, and a feeling of community. Fire service leaders have the responsibility of developing teams; so, Dr. JT wrote a book on how to Forge Your Team.

    Dr. JT started his career in 2000 as a U.S. Army Firefighter. He's worked for several fire departments around the world. Currently, he works at MCLB Barstow Fire & Emergency Service as an Assistant Chief of Operations.

    He's led as an Army Sergeant, CEO and Fire Officer. At the age of 25, he opened a 24-hour health club and became a top 100 grossing franchisee.

    He obtained a bachelor's degree in business administration with a concentration in marketing, a master's degree in leadership and a doctorate in strategic leadership. Dr. JT is credentialed through CPSE and works as an instructor for two colleges. He has achieved multiple life-saving awards and service distinctions throughout his career. Moreover, he has authored a book titled, Forging Your Team: Demystifying Team Development in the Fire Service and writes for multiple publications. He's also a mentor for transitioning veterans through American Corporate Partners. Dr. JT has a passion for serving people and developing teams. Throughout his career he has developed award winning teams and transformed organizations through his distinct strategies.

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
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    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • In this episode, Dr. Gasaway discusses how to accelerating leadership growth and impact with Sean Glaze, author of Rapid Teamwork, The 10 Commandments of Winning Teammates, and Staying Coachable.

    Sean Glaze is a leadership speaker, teambuilding facilitator, and author who delivers engaging experiences that ignite your team’s performance. Sean has worked with clients like Cisco, John Deere, the CDC, and Emory University to increase collaboration, boost productivity, and build more positive and workplace cultures.

    As a successful basketball coach, Sean gained valuable insights on turning talent into teamwork – and now he travels around the country to share those lessons. Sean’s conference keynotes and custom team building events deliver laugh-out-loud moments and memorable take-aways that transform your people into winning teammates and more effective leaders.

    Sean’s books, Rapid Teamwork, The 10 Commandments of Winning Teammates, and Staying Coachable are entertaining parables that help accelerate the growth of leaders and their teams!

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Subscribe to our newsletter

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    SEAN GLAZE WEBSITE AND SOCIAL MEDIA LINKS

    EFFECTIVE LEADERS WEBSITE

    https://effectiveleaders.live/

    GREAT RESULTS TEAMBUILDING WEBSITE

    https://greatresultsteambuilding.net/

    LINKEDIN

    https://www.linkedin.com/in/seanglaze

    TWITTER

    https://twitter.com/leadyourteam

    TIKTOK

    https://www.tiktok.com/@leadyourteam

    FACEBOOK

    https://www.facebook.com/GreatResultsTeambuilding?sk=wall

    YOUTUBE

    https://www.youtube.com/c/SeanGlaze

    WHERE YOUR AUDIENCE CAN GRAB SEAN’S FREE RESOURCES -

    GET FREE ACCESS TO SEAN’S TEAM LEADERSHIP TOOLBOX,

    WITH OVER 50 USEFUL HANDOUTS & ACTIVITIES TO

    CREATE A MORE POSITIVE AND PRODUCTIVE CULTURE!

    VISIT - WWW.TOOLBOXSTUFF.COM

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

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  • In this interview, Dr. Gasaway talks with Jeff Dill about the Firefighter Behavioral Health Alliance and their work to reduce firefighter suicides.

    In 2010, Jeff Dill founded Firefighter Behavioral Health Alliance (FBHA). And since 2021, Jeff has served full time as the Behavioral Health Administrator for Las Vegas Fire & Rescue in Nevada.

    Jeff travels the United States & Canada holding workshops to educate firefighters, dispatchers & EMS about behavioral health awareness, moral injury and suicide prevention. In 2010, FBHA began tracking and validating data on all FF, EMS and dispatcher suicides across the United States. In addition, FBHA offers ten workshops for first responders, counselors/chaplains, family members and preparing for retirement.

    Jeff Dill holds a Master’s Degree in Counseling, is a retired Fire Captain at Palatine Rural Fire Protection District in Inverness, Illinois.

    FBHA has been tracking and validating FF, EMS and Dispatcher suicides since 2010, We can discuss the data, how it is obtained, who uses it, what it shows us. Jeff has travelled over a million miles presenting educational workshops on behavioral health and suicide. As most non profits today it is a struggle to keep a float but FBHA is grateful for everyone's support including numerous times from Rich Gasaway!

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    Jeff Dill Contact Information

    FFBHA.org

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • In this interview, Dr. Gasaway talks with George Esbensen, President of the Minnesota Firefighter Initiative (MnFIRE) about the Hometown Heroes Assistance Program.

    During his 32 years in the fire service, George Esbensen served in many roles, from firefighter to chief. Today, he volunteers as Board President of the Minnesota Firefighter Initiative (MnFIRE), an advocacy nonprofit he co-founded in 2016 dedicated to providing Minnesota's firefighters with the tools they need to prioritize and protect their health. Chief Esbensen has been an advocate for firefighter wellness for his entire career, leading efforts to ban cancer-causing flame retardants, establish the Hometown Heroes Survivor Act, and, in 2021, pass the most comprehensive firefighter well-being legislation in the nation.

    Hometown Heroes Assistance Program

    The summer of 2023 marked the two-year anniversary of the Minnesota legislature’s passing of the Hometown Heroes Act. This win for the state’s fire service has since ensured that every Minnesota firefighter has access to a MnFIRE Assistance Program with expanded emotional trauma resources, including free visits to mental health professionals and ongoing peer support, an up-to-$20,000 critical illness policy that they’re automatically enrolled in, and ongoing health and wellness training, all at no cost to them or their department.

    Firefighters across the country – and across Minnesota – are affected by serious health concerns including cardiac disease, emotional trauma and cancer at rates nearly twice as high as the general public. But since the legislation went into effect, the Hometown Heroes Assistance Program (HHAP), administered by the Minnesota Firefighter Initiative (MnFIRE), has changed thousands of lives through an array of confidential resources available to all active volunteer, paid-on-call, part-time and full-time Minnesota firefighters. In just over two years, the program has provided:

    · Nearly 1,000 firefighter-focused mental health providers across the state to offer up to five no-cost counseling sessions per issue per year to firefighters and their families. To date the MnFIRE Assistance Program has facilitated nearly 1,600 visits with mental health providers.

    · An expanded network of trained MnFIRE peer supporters, which has responded to more than 675 calls.

    · 149 paid Critical Illness claims, totaling $1.9 million. Illnesses have included full-benefit cancer, COVID-19, post-traumatic stress disorder, skin cancer, other cancer, ALS, heart attack, sudden cardiac arrest, heart disease, kidney failure, coronary artery disease needing surgery and more.

    · 1,118 MnFIRE trainings to 17,524 firefighters about the increased occupational health risks they face and how to cultivate a healthy lifestyle.

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    George Esbensen Contact Information
    MNFireInitiative.com

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • In this interview, Dr. Gasaway talks with Vicki Quint and Rick Nickerson about PFAS, foam exposure and the risk to firefighters.

    The Foam Exposure Committee Mission Statement - - To reduce firefighter / first responder exposures to perfluorinated chemicals used in firefighting foams in order to protect their health and lives. We will recommend a list of firefighting products for fire departments based on testing data and Committee review. First responders should have immediate access to safer fluorine-free firefighting foams.

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • In this interview, Dr. Gasaway talks with Jeff Snider about the NIOSH 5 – or the five most often cited contributing factors in Line of Duty death investigations and lessons for leaders.

    Jeff Snider has served with the Canadian military as a Special Forces Operator (3 CDO), a Correctional Officer at a maximum-security facility, and 28 years in the Fire Service, serving in the positions of Firefighter, Lieutenant, Captain, K9 Handler, Acting Training Officer and Assistant Chief, in both the Vancouver Fire and Rescue Services, and the Abbotsford Fire Rescue Service.

    Jeff has been involved as an instructor in the Fire Service since 1997. Outside of the departments that he has worked for as a firefighter, he has been fortunate enough to have travelled all over BC, across Canada, and as far south as Mexico and Peru, in his role as an instructor/evaluator.

    Jeff’s role now, as the Chief Instructor for the Practical N Tactical Training Group, allows him to work with like-minded, dedicated instructors, who understand that teaching is an outstanding opportunity to “pour back into” the community that has provided so much to them. He sees this as both a privilege and a pleasure.

    When Jeff’s not at work, he is spending time with his “Much Better Half”, his “mutts”, his family and friends. Exercising brain and body is a priority so he will often be lifting something, rolling with his Jiujitsu buddies or reading something. Otherwise, you may find him hiking the woods, building unusual playhouses for his grandchildren or carving things with a chainsaw!

    The NIOSH five are:

    1. Improper Risk Assessment

    2. Lack of Incident Command

    3. Lack of Accountability

    4. Inadequate Communications

    5. Lack of SOPs or Failure to Follow Established SOPs

    These are the top 5 causal factors that contribute to the ultimate outcomes in the investigated LODD reports. And while we are on the topic, please tell me you are reviewing, personally and with your crew, each and every NIOSH Line of Duty Death report. This is an invaluable resource, made available to all of us. When tragedy strikes our Fire Service family, it is imperative that we don’t lose the lessons that others have paid the highest price.

    These five leading causes can also be attributed to the most common leadership failures, in the Fire Service, and many other organizations as well.

    Here is an outline of what we’ll be talking about today:

    1 - Inadequate communications

    - Listen (verbal and non-verbal).

    - How you communicate your message.

    - Clear and concise message.

    - Public speaking skills.

    - No unnecessary messaging.

    - Honest feedback.

    2 - Improper risk assessment

    - 360 problems before you start making decisions.

    - Understand the problem before solutions.

    - Spend time with personnel.

    - Understand personnel and their life challenges.

    - Situational awareness.

    - Preplan.

    - Reading people.

    - Self awareness: My values personal life, feelings, reactions.

    - Character: Acting with integrity in line with your values.

    - You can’t fire a canon from a row boat.

    3 - Lack of incident command

    - Someone has to be in charge.

    - Decisive.

    - Take your time when making decisions.

    - Set your ego aside.

    - Use the knowledge of others as a resource.

    4 - Lack of accountability.

    - Character, integrity, commitment, accountable.

    - In line with your values.

    - Be accountable to your personnel.

    - Keep best interest of personnel in mind.

    - Lead up the chain of command.

    - Accountable to the chief.

    - Accountable to the city’s elected and appointed officials.

    - Keep the complaints internal.

    - Focus your energy for good.

    - Accountable to the community.

    5 - Lack of, or failure to, follow standard operating procedures (SOPs).

    - Train on SOPs.

    - Officer need to know SOPs.

    - Make sure SOPs are up to date.

    - Be proactive to know and ensure SOPs are up-to-date.

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    Jeff Snider Contact Information

    PracticalNTactical.net

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • On January 06, 2018, Lt. Matthew LeTourneau, a 42-year-old male and 11-year veteran of the Philadelphia Fire Department (PFD), died after becoming trapped from an interior structural collapse while engaged in interior firefighting operations. Two additional firefighters were injured during the collapse and one civilian occupant of the dwelling, who was removed during initial operations, also died. An After-Action Review (AAR) was conducted by the PFDs Health and Safety Office, at the direction of Fire Commissioner Adam K. Thiel, to provide insight into the event and PFD operations from the time of dispatch to the time the fire was placed under control, a time span of approximately 1 hour and 57 minutes.

    A fire box assignment was dispatched at 08:51:43 for a reported dwelling fire on the 2200 block of N. Colorado Street. Responding units were forced to overcome significant impediments including: a snow and ice-covered street, temperatures of approximately 9°F with a wind chill of -10°F (NOAA, 2018) and limited apparatus access to the front of the fire dwelling. Engine 45, a crew of three firefighters supervised by Lt. LeTourneau, was the first-due engine company and the first unit to arrive on location. At approximately 08:55:05,

    Lt. LeTourneau reported a two story, fifteen feet by thirty-five feet, middle of the row dwelling with fire showing on the first floor. Lt. Letourneau placed two engine companies and two ladder companies in service to begin the initial fire suppression efforts. Fire companies on scene had a difficult time obtaining a steady water supply and the fire dwelling was extremely cluttered with debris, which posed an extreme hazard and complicated interior operations. While working to overcome difficult conditions, firefighters gained access to the first floor, removed one civilian victim, and eventually accessed the second floor of the dwelling to attack the fire and complete a search for occupants. At approximately 09:33, almost 42 minutes after Engine 45’s dispatch, an interior “V” shaped collapse occurred trapping several firefighters, including Lt. LeTourneau.

    Vince Mulray Bio:

    VINCENT P. MULRAY is a 35-year veteran of the fire service and a retired (July 2023) Fire Deputy Chief with the Philadelphia (PA) Fire Department. He was last assigned to Division 02 and was responsible for all operations in the Northeast section of Philadelphia. He began his career in 1988 and was promoted to the rank of Lieutenant in 1993. He held the ranks of Lieutenant, Captain and Battalion Chief before his promotion to Fire Deputy Chief in January of 2017. He served as the department’s Health and Safety Officer from 2017 to 2019, and also served in multiple staff units at all ranks during his career. Before joining the fire department, he worked as a Railroad locomotive Engineer for the Southeastern Pennsylvania Transit Authority.

    Bobby Kennedy Bio:

    BOBBY KENNEDY is a 16-year veteran of the Philadelphia (PA) Fire Department, currently serving as a Fire Battalion Chief in North Philadelphia. Chief Kennedy has been assigned to both engine and ladder companies, responding to all hazard’s emergencies in neighborhoods throughout the city and has served in several administrative staff positions. He was the primary author for the Philadelphia Fire Department’s After-Action Report for the Line of Duty Death of Lieutenant Matthew LeTourneau. Chief Kennedy has degrees in Fire Science and Emergency Planning and Management.

    After Action Review-Line of Duty Death

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    Burt Clark contact and link to his book:

    www.AmericanFireCulture.com

    [email protected]

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • This episode is part 1 of a 2-part interview where Dr. Gasaway talks with retired Philadelphia Deputy Chief Vince Mulray and Battalion Chief Bobby Kennedy about conducting a Line-of-Duty After Action Review following the death of Lieutenant Matthew LeTourneau on January 6, 2018.

    After Action Review-Line of Duty Death

    On January 06, 2018, Lt. Matthew LeTourneau, (LeTurnO) a 42-year-old male and 11-year veteran of the Philadelphia Fire Department (PFD), died after becoming trapped from an interior structural collapse while engaged in interior firefighting operations. Two additional firefighters were injured during the collapse and one civilian occupant of the dwelling, who was removed during initial operations, also died. An After-Action Review (AAR) was conducted by the PFDs Health and Safety Office, at the direction of Fire Commissioner Adam K. Thiel, to provide insight into the event and PFD operations from the time of dispatch to the time the fire was placed under control, a time span of approximately 1 hour and 57 minutes.

    A fire box assignment was dispatched at 08:51:43 for a reported dwelling fire on the 2200 block of N. Colorado Street. Responding units were forced to overcome significant impediments including: a snow and ice-covered street, temperatures of approximately 9°F with a wind chill of -10°F (NOAA, 2018) and limited apparatus access to the front of the fire dwelling. Engine 45, a crew of three firefighters supervised by Lt. LeTourneau, was the first-due engine company and the first unit to arrive on location. At approximately 08:55:05,

    Lt. LeTourneau reported a two story, fifteen feet by thirty-five feet, middle of the row dwelling with fire showing on the first floor. Lt. Letourneau placed two engine companies and two ladder companies in service to begin the initial fire suppression efforts. Fire companies on scene had a difficult time obtaining a steady water supply and the fire dwelling was extremely cluttered with debris, which posed an extreme hazard and complicated interior operations. While working to overcome difficult conditions, firefighters gained access to the first floor, removed one civilian victim, and eventually accessed the second floor of the dwelling to attack the fire and complete a search for occupants. At approximately 09:33, almost 42 minutes after Engine 45’s dispatch, an interior “V” shaped collapse occurred trapping several firefighters, including Lt. LeTourneau.

    Vince Mulray Bio:

    VINCENT P. MULRAY is a 35-year veteran of the fire service and a retired (July 2023) Fire Deputy Chief with the Philadelphia (PA) Fire Department. He was last assigned to Division 02 and was responsible for all operations in the Northeast section of Philadelphia. He began his career in 1988 and was promoted to the rank of Lieutenant in 1993. He held the ranks of Lieutenant, Captain and Battalion Chief before his promotion to Fire Deputy Chief in January of 2017. He served as the department’s Health and Safety Officer from 2017 to 2019, and also served in multiple staff units at all ranks during his career. Before joining the fire department, he worked as a Railroad locomotive Engineer for the Southeastern Pennsylvania Transit Authority.

    Bobby Kennedy Bio:

    BOBBY KENNEDY is a 16-year veteran of the Philadelphia (PA) Fire Department, currently serving as a Fire Battalion Chief in North Philadelphia. Chief Kennedy has been assigned to both engine and ladder companies, responding to all hazard’s emergencies in neighborhoods throughout the city and has served in several administrative staff positions. He was the primary author for the Philadelphia Fire Department’s After-Action Report for the Line of Duty Death of Lieutenant Matthew LeTourneau. Chief Kennedy has degrees in Fire Science and Emergency Planning and Management.

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • Dr. Gasaway, along with some special guests, celebrates the milestone of reaching our 400thepisode.

    Description

    The Situational Awareness Matters Show debuted on May 12, 2014. This episode highlights the journey Dr. Gasaway has taken to educate first responders about situational awareness and high-risk decision making.

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • In this episode, Dr. Gasaway interviews Vince Mulray, retired Philadelphia Deputy Chief, discussing the 2015 derailment of Amtrak Train #188 traveling from Washington DC to New York City.

    On May 12, 2015, at approximately 9:20pm, Amtrak Train #188 traveling from Washington D.C. to New York City derailed and crashed on the Frankford Junction curve on Amtrak’s Northeast Corridor. All seven cars and the electric locomotive left the tracks. The derailment and crash resulted in 8 deaths and over 200 passengers injured.

    This incident required the rescue, extrication, treatment and transportation of over 200 passengers. The derailment and crash involved 7 passenger cars and one electric engine (#601) on Amtrak’s Northeast Corridor at the Frankford Junction curve. Amtrak estimated that this accident would cost taxpayers approximately 9.2 million dollars. Initial responding companies remained on scene for one operational period. Fire Department assistance was required for approximately 5 days until service was fully restored. One accomplishment that should be noted was that no Fire Department injuries were reported for this response.

    Frankford Junction is a former railroad station with an active rail yard approximately three miles from Amtrak’s North Philadelphia Station. Amtrak’s Northeast Corridor line travels through this area on four tracks that form an S curve with a 50-mile-per-hour speed limit for all trains, the slowest track speed limit between Washington D.C. and New York City, the train’s final destination. The junction was well known to first responders and local residents because of a previous accident. On September 6, 1943, the Congressional Limited, traveling nonstop from Washington D.C. to New York City, derailed in the same general area, killing 79 of the 541 passengers.

    Amtrak train records indicated that on Train 188, an emergency application of its brakes occurred at approximately 9:20 p.m. The fire department’s 911 call center received its first notification at 9:27 p.m. and dispatched a full box assignment (4-engines, 2-ladders, 2-battalion chiefs and a medic unit) at 9:28 p.m. for a derailed train, which would be elevated to a four-alarm response before being placed under control. Approximately 180 firefighters, emergency medical technicians, and paramedics were summoned. The Philadelphia Police Department sent approximately 200 working district officers, who provided scene control and acted as stretcher bearers.

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • In this episode, Dr. Gasaway talks with Phil Jose about tactical decision games.

    Phil Jose, Deputy Chief, (Ret.), 30 years in Seattle Fire Department. He chaired the SOG and PIA committees. Chief of the Year 2013. FDIC Instructor 19 years with the highest attended class in 2023: The Art of Reading Smoke. FDIC 2008 Tom Brennan Training Achievement Award and author of Instructor 1 for Fire and Emergency Services (Clarion, 2022), Air Management for the Fire Service (PennWell, 2008) and Train the Trainer (2015), FE Handbook for FF 1 and 2 (2010); FE “Bread and Butter” video for SCBA (2012). In Addition to The Art of Reading Smoke Phil teaches In the Hot Seat: Tactical Decision Making on the Fireground.

    Tactical Decision Games (TDG’s) are a low-tech, low-cost method of wargaming adapted to tactical decision training. Wargaming has been used to improve the strategic and tactical thinking of armies since at least the 1700’s and likely even before. The Prussian army instituted focused wargames using the colors red and blue for the opponents. The use of wargames spread among professional soldiers quickly as it demonstrated the ability to improve outcomes of war. Wartime leaders can use TDG’s as simple, cost-effective, and repeatable simulated battles to win wars and save lives. This class adapts those same wargaming techniques and introduces fire service trainers to their use.

    Modern tactical decision gaming was re-introduced to the Marine Corps using monthly exercises called Tactical Decision Games (TDG’s) printed in the Marine Gazette. The articles laid out a battle scenario with information including maps, mission objectives, and information about the enemy and then posed the problem for readers to submit their response. Anyone, regardless of rank, could develop and submit their battle plan to the Gazette. A selection of responses is then published in the following issue. The format for these TDG’s was done in writing and around the world. This format is also used in person at the squad, company, and battalion level.

    In the modern learning environment fire TDG’s can be done across extended learning platforms. This does not mean they must be expensive and complicated. Simple exercises using low-cost, or no-cost development techniques allows the fire service trainer to begin using a Fire Gaming philosophy, through Tactical Decision Gaming in person or across the web.

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    Phil Jose

    [email protected]

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • In this episode, Dr. Gasaway talks with Retired Fire Chief Tom DeSorcy about how he quickly went from being a volunteer firefighter to career fire chief.

    Tom DeSorcy joined the fire service in 1983 and became the first paid firefighter in his hometown of Hope, B.C., when he became fire chief in 2000. This followed a career in broadcasting in local radio and his talk show eventually was heard across Canada, via satellite from Vancouver in the early ‘90s. Now retired, his voice can be heard on the Firefighting in Canada - The Podcast and he lends his voice in narrating online training. Tom is married with 2 children, and 2 grandchildren. He is equally at home at a bonspiel (which for us lay people, is a curling tournament), on the golf course or in the kitchen, and he continues to enjoy his connections to the fire service.

    Tom’s story may be unique as he quickly went from serving as a volunteer fire fighter to becoming the fire chief almost. The town of Hope was surrounded by two regional district electoral areas and each had their own fire department. When all of these areas were amalgamated into a District Municipality, 3 fire departments existed.

    It became apparent that a single fire department needed to be created and thus a contract fire chief position was offered which Tom accepted the position. Originally this was supposed to be a 10 month contract however, Tom realized that it could be extended to a permanent position and began to seek out training opportunities to “put himself in a position to accept a job should it be offered”. That was in 1999. In 2000 the contract ran out and a permanent position was not being considered. This is when the existing volunteer chiefs put their pagers on the council table in a mass protest resignation until Tom was hired.

    Tom then set out on the journey to create a “modern” fire department from the current social club that existed, all the while battling resistance to change not only from within, but from the community. This was a struggle to say the least. It was through various associations and the networking it brought to connect Tom the outside world of firefighting. He adopted a “Moss and Grass” approach to leadership where he supported positive growth and ignored naysayers that stood in his way.

    Today, he’s come full circle in creating a succession plan where they now have a Fire Chief and Deputy in a progressive and busy department of professional volunteers.

    During this episode we discuss:

    The unique demographic of the community of Hope, British Columbia and the challenges it creates for the fire department.

    How Tom became the fire chief when the three existing fire chiefs in the community all resigned.

    Tom’s thoughts on the generational changes he’s observed since joining the fire service in 1983.

    Tom’s application of his unique “Moss and Grass” leadership.

    The role fire associations played in Tom’s personal development journey.

    How Tom planned for succession and preparation for retirement.

    Tom’s advice for firefighters preparing for retirement.

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    The SAMatters Show is one of the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • In this episode, Dr. Gasaway talks with Dr. Burton Clark on the topic of Dyslexia in the fire service.

    Dr. Burton A. Clark, EFO has been in the fire service for 53 years. He’s known he was a Dyslexic since early childhood and is passionate about reducing the stigma around firefighters with Dyslexia.

    Dr. Clark was the Management Science Chair at the National Fire Academy. His degrees are in business and education. He served on 20 dissertation committees. He was a Visiting Scholar at Johns Hopkins University Center for Fire Safety Research and Policy.

    He is a board member of the Fire Service Psychology Association and Expert Technical Reviewer for National Institute of Occupational Safety and Health Fire Fighter Fatality Investigation and Prevention Program. In 2021 he was inducted into the National Fire Heritage Center’s Hall of Legends.

    His book is: “I Can’t Save You and Don’t Want Die Trying: American Fire Culture.”

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    Burt Clark contact and link to his book:

    www.AmericanFireCulture.com

    [email protected]

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • In this episode, Dr. Gasaway is interviewed by Ed Mann, Director of Training and Education for Provident Insurance about the SAMatters Online Academy and why this training is so important for first responders.

    Description

    Ed Mann, Director of Training and Education for Provident Insurance interviewed Dr. Gasaway on the Provident Podcast. This episode is a shared recording of that show.

    During this episode, Dr. Gasaway addresses the following topics:

    Why is there such a lack of understanding in the fire service about what situational awareness is?

    What is a working definition of situational awareness for first responders?

    Why can’t a judging mind be a learning mind?

    What role does staffing play in challenging situational awareness?

    What is the traditional decision making process and why does it not work well for first responders?

    How can fire departments be better prepared for high-risk, low-frequency events?

    How do human factors impact situational awareness?

    What are the five different situational awarenesses responders must develop?

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    Ed Mann Contact Information

    [email protected]

    The SAMatters Show is one of the longest running, fastest growing, safety focused programs on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • In this eposide, Dr. Gasaway sits down with Andrew Bozzo, Co-Founder of the Tablet Command Incident Management software.

    Tablet Command is a mobile incident command and response solution that increases situational awareness, speeds incident response, streamlines incident management and improves firefighter accountability. With Tablet Command, an incident commander can tap and drag responding apparatus onto an emergency scene, track progress against critical checklists, and time-stamp every maneuver and benchmark throughout an incident.

    Tablet Command is also a complete Mobile Data Terminal (MDT) replacement with features tailored to the needs of the Fire Service.

  • Eye Movement Desensitization and Reprocessing (EMDR) is proven, effective treatment to help first responders suffering from Post-Traumatic Event Brain Injuries.

    This episode is provides first responders a look into a treatment option for Post Traumatic Event Brain Injuries called Eye Movement Desensitization and Reprocessing (EMDR). Dr. Deborah Korn, PsyD, an internationally renowned pioneer and expert in EMDR Therapy and author of the book Every Memory Deserves Respect: EMDR the Proven Trauma Therapy with the Power to Heal explains the EMDR process in detail.

    Joining Dr. Korn is Dr. Richard Kamin, MD, FACEP, FAEMS. Dr. Kamin will share his first-hand experience as a patient who received EMDR following his response to the Sandy Hook school shooting. Dr. Kamin credits EMDR therapy for helping him deal with the aftereffects of that traumatic experience. He found EMDR to be extremely useful and effective personally and he promotes it as an excellent option in helping first responders and victims recover from acute/recent trauma.

    As someone who has completed doctoral-level research focused on cognitive neuroscience, I found Dr. Korn’s book to be a fascinating and easy to understand. Many of the lessons of brain science she writes about in her book and spoke to us on the show about are the same topics I studied during my quest to understand how first responders make decisions under stress.

    Dr. Korn’s focus is helping responders deal with traumatic events that are not properly processed by the brain, be that from a difficult emergency response, or from some other traumatic event in life.

    To Learn more about Dr. Korn’s work and EMDR, visit: https://www.everymemorydeservesrespect.com

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    The SAMatters Show is the longest running, fastest growing, safety focused weekly program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • Captain Saul burned while searching for a trapped child in a row home fire in Harrisburg, Pennsylvania.

    Captain Jeremy Saul, a Situational Awareness Matters Certified Master Instructor shared a harrowing story about being burned while searching for a three-year old child trapped in a row home fire in Harrisburg, Pennsylvania. The interview includes a discussion about lessons learned and some of his favorite topics to teach during situational awareness classes.

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    The SAMatters Show is the longest running, fastest growing, safety focused weekly program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • Chief Ron Warren shares the valuable information about drone services provided by the North Central Pennsylvania Unmanned Emergency Services Department

    While presenting a situational awareness program for the Fireman’s Association of Tioga County, Pennsylvania, one of the participants was Ron Warren. Ron is the founder and Department Chief of North Central PA Unmanned Emergency Services. He is a full-time state law enforcement officer and a veteran of the US Army, where he served two combat tours in Afghanistan. Prior to becoming a police officer in 2015, he was a civilian and military flight paramedic. He has been involved in emergency services since 1994.

    The use of unmanned and remote technology in support of public safety is quickly gaining traction as a situational awareness enhancer. Incident commanders can gain a comprehensive on-scene perspective that has not been readily available in the past, leading to more informed decision-making and ultimately, enhanced safety and effectiveness of personnel and operations.

    During this interview we discuss:

    How unmanned technology is being integrated into public safety agencies and operations.

    How Unmanned Aerial Systems (Drones) are regulated for emergency services and public safety organizations.

    Why a department, such as North Central PA Unmanned Emergency Services, would form as a stand-alone department instead of just integrating into a well-established fire or rescue department.

    The behind the scenes operations that are required for a safe and effective drone response.

    How unmanned technology can be used as a recruiting and retention tool for the next generation of emergency responders.

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    The SAMatters Show is the longest running, fastest growing, safety focused weekly program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • Captain Eric Wappel shares a tale of complacency and how he faced it head-on with his department.

    On January 3, 2022, the North Judson – Wayne Township Fire Department was dispatched for the second time to the same residence for a “furnace smoking.” Captain Eric Wappel wasn’t available for the first response, but responded to the second call.

    He recalls thinking to himself, from the get go, this was another “BS” call since the department was just at this address two hours earlier.

    Eric says he was complacent, which led him to leaving his radio strap and his Nomex hood at the station because we are just going to tell the occupants (again) that everything is OK. Only this time, they found a fire in the crawlspace under the house near the furnace. Eric ended up going into the crawlspace without his radio strap and without his Nomex hood on. This episode shares his story of complacency and how he faced his department and shared his lessons with them.

    Eric Wappel is a firefighter/EMR at North Judson-Wayne Township Fire Department in North Judson, Indiana. He has 15 years in the fire service, and is currently serving his 6th year as Captain at North Judson. North Judson-Wayne Township covers 72 square miles, and runs about 325 calls each year. He takes pride in being able to cover any role proficiently from the jump seat to incident commander. Eric is married to Laura, and has three daughters. He also is a managing partner at Wappel Grain and Herb, a farm in the nearby community.

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    The SAMatters Show is the longest running, fastest growing, safety focused weekly program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

  • Dr. James Densley is Professor and Department Chair of Criminal Justice at Metro State University, part of the Minnesota State system. He is also co-founder of The Violence Project Research Center, best known for its mass shooter database.

    Dr. Densley is the author or co-author of seven books, including the acclaimed, The Violence Project: How to Stop a Mass Shooting Epidemic, 50 peer-reviewed articles in leading scientific journals, and over 90 book chapters, essays, and other works in outlets such as CNN, The Los Angeles Times, USA Today, The Wall Street Journal, and The Washington Post.

    Densley earned his doctorate in sociology from the University of Oxford.

    Links:

    https://www.jamesdensley.com

    https://www.theviolenceproject.org

    Book: https://bookshop.org/books/the-violence-project-how-to-stop-a-mass-shooting-epidemic/9781419752957 or https://www.amazon.com/dp/1419752952

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

    The SAMatters Show is the longest running, fastest growing, safety focused weekly program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.