Episodes
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In this episode, Steve Stratton shares his fascinating journey from securing presidential visits with the Secret Service to becoming a cybersecurity expert and a prolific author.
Discover how storytelling and team building have been pivotal throughout his career, learn about the evolving landscape of cybersecurity, and receive invaluable advice for young professionals.
Stratton's compelling experiences and wisdom offer a unique perspective on resilience, adaptability, and the importance of lifelong learning.
00:00 Securing Presidential Visits: Behind the Scenes
00:45 Introducing Paddy Dhanda: Building Human Skills for the Future
01:23 Team Building Superpower: The Power of Storytelling
01:51 From the Redwoods to the White House: A Journey Begins
03:20 Secret Service and Beyond: A Career in Communications
05:47 The Art of Team Building: Creativity and Diversity
10:17 Hiring for Initiative: Identifying Great Talent
16:14 Early Career Adventures: White House Communications
21:25 High-Stakes Moments: Security and Danger
25:55 Military Culture and Personal Growth
32:07 Cybersecurity Threats and Personal Safety
33:36 Protecting Personal Data: Tips and Tricks
36:42 National Infrastructure Vulnerabilities
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In this episode, we delve into the art of facilitation and the power of creativity with Antonio Iturra, a seasoned facilitator and magician.
From the importance of crafting the perfect questions for meaningful interactions to integrating visual thinking in workshops, Antonio shares his multifaceted approach to creating engaging and effective learning environments.
We also explore Antonio's concept of 'slow creativity,' emphasizing the need to tune into one's unique superpowers and the value of play, obsession, and wonder in the creative process.
Whether you're keen on enhancing your facilitation skills or understanding the deeper human elements of workshops, this episode is packed with actionable insights and fascinating perspectives.
00:00 The Art of Facilitation: Finding the Perfect Question
01:12 Meet Antonio: A Man of Many Superpowers
02:53 The Magic of Visual Thinking in Facilitation
09:16 Creating Connection in Workshops
18:44 Exploring Creativity: Slow Creativity and Beyond
32:12 The Importance of Stories and Genuine Connection
35:31 Conclusion and Final Thoughts
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Episodes manquant?
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In this episode, I had the pleasure of speaking with Keith McCandless, co-author of 'The Surprising Power of Liberating Structures.'
We dive deep into how liberating structures can create safe spaces for all voices in a room and make conversations more inclusive and engaging.
Keith explains the concept of the 'collaborative muscle' and how these facilitation tools can replace traditional brainstorming and presentation methods.
We discuss practical examples, including the Critical Uncertainties model and the 1-2-4-All method, and explore how these techniques can be applied in various settings, from business and education to personal development.
00:00 Introduction and Personal Story
00:55 Introducing Liberating Structures
01:02 Guest Introduction: Keith McCandless
02:14 The Concept of Collaborative Muscle
03:55 Liberating Structures: An Overview
07:31 Practical Applications and Audience
20:04 Writing the Book: The Journey
26:28 Deep Dive into Liberating Structures
33:34 The Power of Short Timings
34:49 Diverse Voices and Recombination
36:23 Creative Adaptation and Fast Timing
39:54 Critical Uncertainties and Scenario Planning
46:16 Liberating Structures in Practice
48:42 New Ideas and Structures
52:13 Developing New Structures
01:00:28 Conclusion and Future Directions
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
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Ben Walder, co-author of The Visual Agile Coach Playbook, discusses his experience of feeling constrained in the corporate world and how losing his job led to an epiphany that helped him discover his 'superpowers.'
He shares his journey of co-authoring the 'Visual Agile Coach Playbook', the process of recognizing and developing one's superpowers, and the significance of human connection and partnerships.
We also explore how to navigate through comfort, fear, learning, and growth zones, and the future trajectory of work. Tune in to hear insightful discussions on the importance of communication and human connection in the evolving world of work.
00:00 Introduction
01:17 Discovering and Harnessing Superpowers
03:30 Ben's Background and Career
05:52 Finding Motivation and Overcoming Adversity
16:13 The Power of Partnerships
20:31 Taking Bold Moves and Creating Opportunities
22:46 The Personal Growth Rocket Tool
25:09 Discovering the Learning Zone and Ikigai
25:38 Harnessing Your Superpower
26:24 Overcoming Fear and Embracing Growth
27:40 Finding and Honing Your Superpowers
29:54 The Importance of Passion and Values
36:27 The Future of Work and Open Source Book Project
42:34 The Role of Human Connection in the Future
47:10 Wrapping Up and Final Thoughts
Guest: Ben Walder
With over 25 years’ experience as a change and transformation professional, co-founder of The Visual Agile Coach, Ben Walder, has a strong track record in Financial Services and FinTech. Starting out in project management and progressing through programme management to Head of Change, Ben always seeks to make a positive difference for all involved in delivering change.Find Ben on Linkedin: linkedin.com/in/benwaldercoacheschange
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
👉 Newsletter: https://www.superpowers.school/subscribe
Get full access to Superpowers School at www.superpowers.school/subscribe -
Have you written a book to become a tech thought leader? But how do you ensure you get maximum exposure for your hard work?
Mickie Kennedy, founder of eReleases, a press release distribution company shares his journey from a poetry enthusiast to a PR expert, stressing how press releases can significantly boost the visibility and success of small businesses and startups.
We discuss:
1) Actionable tips on writing compelling press releases
2) Leveraging surveys to improve your chances of being featured in a popular publication
3) Using AI to enhance your PR strategy
Tune in to learn how to effectively tell your story through press releases and attract media attention.
00:00 Meet Mickie Kennedy: Press Release Marketing Expert
01:17 The Power of Press Releases for Small Businesses
02:29 Mickie's Journey from Poetry to PR
03:47 The Evolution of Press Release Distribution
04:28 Crafting Effective Press Releases
14:37 Using Surveys to Enhance Press Releases
22:48 Success Stories and Real-World Examples
27:36 The Power of Storytelling in Product Launches
28:07 Sharing Personal Stories to Connect with Audiences
28:40 Incorporating Origin Stories in Press Releases
29:53 The Impact of Strategic Press Releases
32:33 Mickie's Personal Branding with Glasses
33:28 The Role of Timing in Press Releases
36:49 Mickie's Free Masterclass on Strategic Press Releases
38:08 How to Work with E-Releases
38:55 Using AI for Press Release Writing
41:20 Crafting Compelling Quotes for Press Releases
44:49 The Frustration of Needless Emails
47:36 Conclusion
Mickie Kennedy is an expert at helping small businesses, authors, and startups increase their visibility and credibility through tier-1 press release distribution. Mickie founded eReleases 25 years ago after realizing that small businesses desperately need a press release distribution service they can actually afford, giving them access to the media and to a national newswire – all with a personal touch. Mickie lives in Baltimore County, Maryland.
Mickie has created a free video Master Class on how to create a winning PR strategy, based on the PR campaigns of his most successful clients: https://www.ereleases.com/plan/
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
👉 Newsletter: https://www.superpowers.school/subscribe
Get full access to Superpowers School at www.superpowers.school/subscribe -
John Rossman (ex Amazon executive) co-author of the book 'Big Bet Leadership' shares leadership strategies at Amazon.
We explore the concept of Big Bet Leadership focusing on how to manage high-risk, high-reward business initiatives through creating clarity, maintaining velocity, and accelerating risk and value.
Rossman shares insights from his time at Amazon, discusses the importance of leadership in complex transformational situations, and addresses common challenges in these scenarios.
00:00 Introduction
02:43 Defining Big Bets in Business
05:31 Challenges and Risks of Big Bets
10:00 Insights from Amazon's Playbook
17:15 The Role of Culture in Leadership
22:03 Critique of the Agile Methodology
23:55 The Misuse of the Agile Methodology
24:28 The Overplanning Paradox in Agile
25:21 High Stakes Meetings: Continue, Kill, Pivot, or Confusion
26:53 Structuring High Stakes Meetings
28:45 The What Sucks Memo and Hypothesis
30:01 Big Bet Vectors and Testing
33:50 Applying Big Bet Leadership to AI
36:14 Abolishing Ineffective Meetings
38:24 The Power of Memos Over PowerPoint
41:51 Final Thoughts
John Rossman: www.johnrossman.com
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
👉 Newsletter: https://www.superpowers.school/subscribe
Get full access to Superpowers School at www.superpowers.school/subscribe -
In this episode, Dave Albin shares his incredible journey from addiction to becoming a key figure in Tony Robbins' organization.
Dave emphasizes the importance of creating your own story, the value of service to others, and developing crucial human skills in an automated world.
He recounts his experience with firewalking, his work with celebrities, and how he went on to establish Firewalk Productions.
He also discusses his philosophies on health, state management, and the significance of purpose and fulfillment in life.
00:00 Introduction and Philosophy of Happiness
03:42 Dave's Journey to Sobriety
04:26 The Life-Changing Firewalk Experience
14:53 Joining Tony Robbins' Team
20:53 The Birth of Firewalk Productions
21:13 A Life-Changing Conversation at Google
22:04 Leaving Tony Robbins and Starting Anew
22:34 Corporate America Embraces Firewalk
23:27 Reflections on Tony Robbins
25:04 Lessons from Tony Robbins
32:12 Daily Routines for a Healthy Life
38:52 The Importance of Quality Water
41:33 Dave Albin's Firewalk Academy and Nonprofit
44:27 Conclusion and Final Thoughts
About Dave Albin
Dave is the #1 Firewalk Instructor in America. Firewalking is a 1,000 year old rite of passage ritual where you literally walk across hot burning coals. Having worked for Tony Robbins for 19+ years and starting Firewalk Productions in 2014 Dave and his incredible Team have 🔥👣firewalked🔥👣 hundreds of thousands of people. 😃 He and Tony Robbins set a World Record in London in 2005 walking over 12,300 people. His success has a scary and violent past. On June 8th, 1988 he put a gun to his head to stop the excruciating pain from both drug and alcohol addiction. 2024 will mark 36 years of sobriety. 🗣🎙🏆👉 To date: Mr. Albin has been a guest on 150+ podcast shows, with 135+ 5***** star reviews and counting. Dave's clients include Googe, NASA, Notre Dame, Virginia Tech, Heineken, RE Max, Entrepreneurs Organization (EO), Chick-fil-A, CRISP Video, Mystery Hill, Y.M.C.A., Replace Your University, Tony Robbins, T Harv Eker, NATE BAILEY, The 4-Seasons, The Omni Hotel, The Waldorf Astoria, Waikoloa Hotel, and MANY others.
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
👉 Newsletter: https://www.superpowers.school/subscribe
Get full access to Superpowers School at www.superpowers.school/subscribe -
Are you making the most of LinkedIn to build your personal brand and connect with your audience?
In this episode, we dive deep into leveraging LinkedIn for personal and professional growth with insights from Gus Bhandal, a top LinkedIn trainer.
We explore:
* The power of personal branding
* The art of authentic storytelling
* SEO optimisation
* Balancing personal and professional content creation
Discover tips for maximizing post engagement, unlocking the algorithm, and spotlighting your unique identity in a world increasingly influenced by AI.
00:00 Introduction
01:02 Exploring Coventry with Gus
04:39 The Power of Personal Branding
11:48 Optimising Your LinkedIn Profile
18:50 The Importance of Brand Colors
20:50 Maximising Your LinkedIn Profile's About Section
24:00 SEO Strategies for LinkedIn Profiles
25:29 Creating Engaging LinkedIn Content
32:44 The Importance of Outbound Engagement on LinkedIn
35:30 Understanding LinkedIn Post Formats
38:33 Final Tips
Gus Bhandal - The UK’s Number One LinkedIn Trainer*
*according to my mum
I help business owners and corporate teams with marketing strategy, LinkedIn training, consultancy, and implementation.
LinkedIn: https://www.linkedin.com/in/mguruuk/
Website: https://www.themguru.co.uk/
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
👉 Newsletter: https://www.superpowers.school/subscribe
Get full access to Superpowers School at www.superpowers.school/subscribe -
Have you ever wondered how you can significantly improve your memory recall and retention? In this episode, we'll cover a variety of techniques, from the Memory Palace to mind mapping, and explore the impact of visual imagery, novelty, and spaced repetition in making information stick.
I’m joined by Andy Gray who has been refining these techniques for many years and has combined them with graphic recording to help things stick.
Andy conducts a live demo of one of these techniques to help me remember 10 random objects. I have to say, it works!!!
00:00 Introduction to Memory Techniques
00:56 The Power of Memory
01:18 Understanding Memory and Aphantasia
03:25 Focus and Pattern Interrupts
04:46 Visualisation Techniques
06:54 Novelty and Memory
11:37 Encoding Numbers and Images
15:27 Practical Applications of Memory Techniques
19:35 Advanced Memory Techniques
29:48 Effective Presentation Tips
43:16 Connecting to Yourself
43:44 Building a Network of Faces and Places
45:58 Creating Impactful Stories
47:35 Practicing and Presenting with Confidence
50:16 Unlocking the Power of Dyslexic Memory
54:10 The Number Rhyme System
56:09 Applying the Number Rhyme System
01:07:32 Recalling and Reinforcing Memory
01:12:23 Final Thoughts
Andy Gray
Andy Gray is an editorial and book illustrator and graphic recorder (public sketchnoter on big sheets of paper) and curious consultant, who has spent his life helping and training others, from smaller settings to huge gatherings. Seeking to uncover the potential in humans, one of his great personal discoveries was the power of memory and how remembering is at the heart of many skills. Believing he had been called ‘stupid’ by his teachers in primary school causing his grades to nose-dive, and at A level receiving a prestigious 2 u’s and an X, (that’s 'unclassified' and 'didn’t turn up') he went on to learn how to learn and think, and receive two degrees in theology. He now incorporates memory skills, techniques, and how brains work into his art, consultancy, and graphic recording work. And is passionate about unlocking the potential in every human.
Being autistic himself, his greatest joy is helping those who are neuro-divergent discover their own super-powers.
As part of his work he is looking to help keynote speakers deliver without using notes, and connect with their audience with greater impact.
He lives in Somerset with his family, cycles, climbs, and gets to be an artist who lives on a farm.
LinkedIn: https://www.linkedin.com/in/onegraydot/
Website: https://onegraydot.com/superpowers
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
👉 Newsletter: https://www.superpowers.school/subscribe
Get full access to Superpowers School at www.superpowers.school/subscribe -
I speak to Martin Barnes, an expert in 'intentional communication,' which encompasses pitching, presenting, and public speaking. Martin emphasizes the importance of storytelling in presentations and shares his transformative experience living in China, which taught him cultural similarities and differences.
We delve into the challenges and opportunities posed by AI in communication. Martin offers actionable advice for introverts at networking events and presents a simple yet effective framework for crafting impactful presentations.
00:00 Introduction
01:03 Intentional Communication: A New Approach
04:20 The Journey to China
06:00 Cultural Revelations and Similarities
12:10 The Impact of AI on Communication
27:37 The Hidden Costs of AI
28:06 Sensationalism in AI Media
29:24 Navigating Emotional Responses to AI
30:15 The Power of Social Objects in Networking
31:16 Advice for Introverts on Small Talk
36:47 Effective Presentation Structures
39:27 The Art of Storytelling in Presentations
47:40 Analog Tools for Digital Presentations
52:28 Resources for Effective Public Speaking
54:21 Final Thoughts
Martin Barnes
The one piece of advice I want to share with every ambitious founder. The biggest insight from my 23 years pitching advertising campaigns to Mercedes, VW, and Nike.vHosting +150 PitchClub events.Coaching CEOs at tech companies and working with dozens of accelerators, helping founders at all levelspitch.vSee your pitch as a conversation.vShare the right pages of your bigger story at the right time with the people in front of you.vPitch to start a conversation. I learnt this form 8 years working in the UK. 16 years working in China. On projects in advertising, film, events, branding, design and startups. And 6 years crocodile wrestling. Martin Barnes Founder of 8 Seconds 2 Connect-pitch coach.
Links:
Horse racing analogy / 1-page pitch
The original research paper
Martin’s slide summary of the research paper
Martin’s LinkedIn
https://www.linkedin.com/in/martinbarnespresentations/
Are you getting ROI from speaking at conferences?
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
👉 Newsletter: https://www.superpowers.school/subscribe
Get full access to Superpowers School at www.superpowers.school/subscribe -
Do you wear glasses? Were you or someone you knew ever called 4 eyes? I used to get that phrase thrown at me all the time. There was a time when wearing glasses wasn’t so cool.
But what if we could integrate technology into our specs? What if they could give us new superpowers and a new perspective on how we interact and engage with the world?
I’m joined by Bianca Spada, who works at Meta and part of the team behind Meta Ray-Ban smart glasses. We explore everything from what is the Metaverse, how the Metaverse represents the next communication revolution, the challenges tackled by Meta's ambitious projects, and the blend of fashion with cutting-edge tech.
00:00 Introduction to the Metaverse
02:32 Bianca's Journey: From Struggles to Success
04:00 The Power of Social Media
05:52 Overcoming Dyslexia in the Tech World
07:28 Creating Viral Content
11:23 Working at Meta: Insights and Experiences
13:13 Understanding the Metaverse
19:32 Ray-Ban Meta: A Revolutionary Partnership
30:13 The Future of AI and Technology
40:38 Final Thoughts
Biance Spada - Social Media & Creators Lead at Meta
Digital expert with 12 years experience delivering successful online strategies and global campaigns for some of the world’s leading companies. I focus on driving visibility and driving ROI online for brands and public figures. I thrive under pressure and have a proven record of delivery, radically turning around performance and generating 3-figure growth within 12 months.
LinkedIn
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
👉 Newsletter: https://www.superpowers.school/subscribe
Get full access to Superpowers School at www.superpowers.school/subscribe -
Have you ever considered how the language we use might be outdated and full of hidden biases? I explore the topic of inclusive language with Dr Suzanne Wertheim, a former professor of linguistics and linguistic anthropology, who now consults on inclusive language in the workplace. This article distils the key ideas we explored in this episode.
Inclusive language isn’t just a passing trend—it’s essential for fostering collaboration, respect, and innovation, particularly in the tech world. As someone who’s seen countless examples of how communication impacts relationships and results, I can tell you that outdated language systems often alienate people without us even realising. Tech professionals especially need to upgrade how they communicate because words shape experiences and experiences define success. Here are five practical steps you can take to incorporate inclusive language in your workplace today.
🚀 Understand Why Language Matters
Language is more powerful than we give it credit for. Think about it: ever had a single word or comment derail an otherwise great meeting or pitch? That's how much influence words have. In tech, we develop tools and systems that reach global users. If our communication isn’t reflective of the diverse world we serve, we risk overlooking critical perspectives.
Research shows that inclusive language helps teams collaborate better and improves problem-solving outcomes. For instance, addressing unconscious gender bias in tech products led to smarter AI outputs. So, the first step is recognising that language sets the tone for everything we build and share.
👩💻 Start with Gender-Neutral Terms
One of the easiest ways to make a big impact is by ditching outdated, binary language. For example, instead of “Ladies and Gentlemen,” say “Guests” or “Team.” Replace “Husband” or “Wife” with “Partner” or “Spouse” in casual conversations. These small shifts help everyone feel seen, whether they identify within the gender binary or not.
Consider this: a train conductor announcing “Ladies and Gentlemen” may unintentionally alienate non-binary passengers. Something as simple as “Attention passengers” immediately resolves that issue.
If gender-inclusivity interests you, dive deeper: E80: Self-Help - Change the Way You Speak to Yourself.
💡 Create Space for Feedback
No matter how much effort you put into using inclusive language, mistakes happen. What truly sets inclusive workplaces apart is their willingness to listen and adapt. Make it easy for peers and team members to share feedback about your communication style—whether it’s in a one-on-one chat, through anonymous channels, or team reviews.
For example, during a training session, I received constructive feedback that my doodles weren’t gender-neutral. While caught off guard, I used the moment to learn and ask for advice.
🔍 Review Your Written and Verbal Patterns
When we rely on autopilot, we often fall back on outdated language that might exclude others. Terms like “guys” during team meetings or using masculine defaults in system manuals might seem harmless, but they can alienate other genders. Run an audit of your communication materials—emails, project documentation, and even Slack messages—and identify areas for improvement. Make it a habit to test your words before hitting "Send."
In one shocking example, a simple language misstep during a tech sales pitch cost a team £4 million! The salesperson used terms that disregarded the client’s identity. Imagine how avoidable that situation could’ve been with a little forethought.
For strategies to strengthen your workplace communication, this article may help: Communication is a Science.
🌐 Think Global, Act Local
In tech, we're often designing for a global audience. Inclusive language isn’t one-size-fits-all; it must reflect the diverse realities of your users. While some English-speaking cultures use gender-neutral terms, other languages integrate gender into almost every word. Understanding these nuances will take your inclusive language game to the next level.
For instance, languages like French or Spanish have deeply gendered grammar systems, influencing how software tools interact with users. As AI becomes smarter, embedding cultural awareness directly into these tools ensures inclusivity. It's not just about avoiding harm; it's about actively embracing better mental models.
📚 Conclusion: A Shared Responsibility
Inclusive language in technology is an ongoing commitment. Whether it's small tweaks in your Zoom meetings or reassessing how your algorithms interpret names and identities, every word makes a difference. With practice, you’ll find your language naturally aligning with your values. And the best part? These adjustments don’t just feel nice—they significantly improve collaboration and create a better workplace culture.
If you’re ready to start rethinking language, here’s your next step: start small, address feedback openly, and seek resources that help you refine.
Recommended Reads for Facilitators:
* The Inclusive Language Field Guide by Suzanne Wertheim
* Caste: The Origins of Our Discontents by Isabel Wilkerson
* Words Matter: Using Language as a Lever in Leadership by Rebecca Cooke
Guest: Dr. Suzanne Wertheim
Dr. Suzanne Wertheim is an international expert in inclusive language.
After getting her Ph.D. in Linguistics from Berkeley, she held faculty positions at Northwestern, University of Maryland, and UCLA. In 2011, she left the university system in order to apply her expertise to real-world problems.
Dr. Wertheim uses science to identify and correct problematic language that hurts business. Global clients call on her for keynotes, workshops, customized video courses, and consulting. Dr. Wertheim’s book, The Inclusive Language Field Guide, was published in 2023.
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In a world driven by innovation and creativity, product design has emerged as a crucial field influencing everything from consumer products to the digital tools we use daily. But what exactly is product design, and how does it differ from traditional approaches to problem-solving? I had the pleasure of exploring these topics through a conversation with Eli Woolery, a lecturer at Stanford University and co-host of the podcast Design Better, along with his insights on design thinking and the impact of AI on the design process.
Here's what I learned from Eli's journey and insights, from the origins of human-centered design to the future of product design in an AI-driven world.
The Origins and Essence of Product Design
Eli's path into product design wasn’t linear. As a child, he dreamt of becoming a "dinosaur dentist"—inspired by watching paleontologists carefully dig up dinosaur bones using dental tools. Though Eli didn’t end up cleaning T. Rex's teeth, his curiosity about how things work led him to product design, a discipline that blends art and engineering to create solutions that meet human needs.
Product design goes far beyond aesthetics. It's about understanding people—how they use products and what challenges they face—and then designing solutions with empathy at the core. This is where Stanford’s human-centered design approach comes into play. Eli teaches something called design thinking, a method that helps to reframe difficult, often ambiguous problems by putting the human experience at the centre of the process.
As Eli puts it, design thinking "arises when the challenge is more ambiguous... it’s all about framing the right problem."
💡 3 Key Product Design Principles
Here are three important principles Eli shared that are fundamental to understanding product design:
1️⃣ Embrace Curiosity
Curiosity is not just a trait but a superpower in product design. Eli explained how asking questions, observing, and being curious about human behaviour forms the backbone of the process. Whether it's through interviews or simply watching people interact with products in their daily lives, curiosity leads to insights that drive better design.
2️⃣ Reframe the Problem
Sometimes the initial challenge is not the real challenge. Eli shared a powerful case study from Nepal where the design team set out to tackle infant mortality by creating affordable incubators. What they discovered upon visiting Nepal was that the hospitals already had plenty of incubators—the real problem was getting premature babies to the hospital in time. This led to the development of Embrace, a portable option that saved lives.
3️⃣ Prototype and Iterate
One of the biggest takeaways is to test early and often. By creating low-fidelity prototypes (even simple wireframes or paper sketches), designers can quickly get feedback from users. Eli shared anecdotes about how small changes in prototypes—like switching from a thermometer to a binary "too hot/too cold" indicator—can lead to big shifts in the effectiveness of a product.
How AI is Shaping the Future of Product Design
Can AI help with creativity, or is it a looming threat? According to Eli, the answer lies somewhere in between. On the one hand, AI tools are allowing designers to experiment and build things faster than ever before. You can ask a tool like ChatGPT to whip up an app interface or generate interview questions in a matter of seconds. There’s Galileo, a tool that lets you create a basic app or website using text prompts.
But there's a risk. AI can hallucinate—return responses that make no sense in the real world. Moreover, relying too much on AI in the early stages of design could make designers miss smaller, valuable insights that emerge from thinking through problems manually.
Eli highlights that while AI speeds up some tasks, it may also cause people to skip crucial aspects of the design process where real innovation happens. You can learn more about the intersection of humans and AI in this excellent episode.
Could AI Replace Product Designers?
Whenever we discuss AI, the question pops up: will AI eventually replace whole professions? Eli’s take is nuanced. Yes, AI can drastically change product design, but it’s more about enhancing capabilities than replacing them.
He likens it to having an excellent but flawed intern—a tool that can rapidly generate ideas but still requires human oversight. In the short term, AI might remove some mundane tasks from a designer's plate, such as generating interview questions or drafting basic design elements. But for more complex problem-solving and creative thought, human intuition will continue to be invaluable.
Product design is more than crafting sleek objects; it’s about solving real human problems with empathy, curiosity, and creativity. Whether you’re a seasoned professional or just starting out, understanding these principles will help you excel in today’s dynamic world of design. And in an age where AI tools are speeding up workflows, it’s essential to keep humanity at the core of the design process.
Books and Resources to Boost Your Product Design Skills
If you’re starting your product design journey and want to dive deeper, Eli recommends a few fantastic books:
* Six Thinking Hats by Edward de Bono – A guide to switching mental modes during the creative problem-solving process.
* Sprint by Jake Knapp – Learn how to tackle problems effectively in just five days. This is an excellent resource for design sprints and quick, effective ideation.
* Creative Confidence by Tom and David Kelley – A vital read on rediscovering and nurturing creativity, no matter your profession.
If you’re curious about how design thinking can affect your work, check out more resources on creative brainstorming techniques and how to boost innovation over at this episode.
About Eli Woolery
Elijah trained in the Product Design program at Stanford University, where he now teaches as a lecturer. He has a background in photography and filmmaking, as well as product and industrial design. He is formerly the Director of Design Education at InVision, a software design and collaboration platform.After working as a lead design engineer with Light & Motion, a vertically integrated manufacturer of consumer underwater video and photography equipment, he pursued graduate studies in marine biology at Moss Landing Marine Laboratories, and co-founded the print magazine Wetpixel Quarterly in 2007. He was a founder in the second class of Innovation Endeavor's Runway Program, a venture-backed startup accelerator backed by Eric Schmidt's fund.He also founded Out of the Deep Blue, a design consultancy, where he worked on web and mobile applications for clients like Genentech and Kaiser Permanente. As a life-long worshiper of the ocean, he loves to surf, dive, and kayak.
Twitter | LinkedIn | Website
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I’m joined by five of the track chairs who have organised the BA Summit Southern Africa 2024. I was keen to get a behind-the-scenes perspective of what conference organisers look for in good conference talk submissions.
We also delve into the importance of networking, personal growth, and the dynamic role of track chairs in making the summit a success.
If you would like to attend the conference, register here: BA Summit Southern Africa 2024
00:00 Introduction to the Episode
02:35 Lalitha's Journey and Insights
04:10 Moreblessing's Unique Perspective
05:39 Chrisanne's Experience and Role
08:20 Byron's Path and Contributions
10:35 Oupa's Role as Chief Track Chair
13:12 The Speaker Selection Process
19:51 Common Themes and Tips for Submitting Talks
22:08 Overcoming the Fear of Public Speaking
22:55 Tips for Broadening Your Speaking Topics
23:36 Encouragement from Lean Coffee Sessions
25:13 Unique Voices and Perspectives
26:04 Practical Tips for Public Speaking
28:41 Embracing Your Unique Style
32:49 Fun Quiz: BA Techniques
34:55 Why Attend the Durban Summit?
38:55 Networking Opportunities at the Summit
40:52 Conclusion and Final Thoughts
Guests
Chrisanne Kirstein
Chrisanne Kirstein is a seasoned professional known for her expertise in fostering inclusive cultures and driving high-performing teams. With over 15 years of experience as a business analyst consultant, she has a proven track record of success in analysis, project, and product ownership. Chrisanne has showcased her skills at various international and local events and is an active member of the business analysis and product ownership community. She is committed to mentorship and believes in empowering the next generation of professionals. Chrisanne’s passion for making a meaningful impact drives her career journey.
LinkedIn: https://www.linkedin.com/in/chrisanne-kirstein-a5081040/
Oupa Laka
Oupa is a highly motivated and passionate business analysis professional with over a decade of experience. Renowned for his expertise in problem-solving and effective solution crafting, his career journey began about 20 years ago, venturing through product support, systems support, then product development and channel integration before transitioning to business analysis.
Oupa’s contagious enthusiasm for business analysis inspires others to approach their work with dedication and zeal. With a firm belief in the power of collaboration, negotiation, and experimentation, he has successfully tackled complex challenges across multiple business units in various companies.
Beyond his technical prowess, Oupa’s engaging and approachable demeanor fosters an inclusive and welcoming atmosphere. He effortlessly connects with individuals from diverse backgrounds, promoting an environment of mutual respect and understanding. His diplomatic and tactful approach ensures seamless interactions with professionals and non-professionals at all levels.
LinkedIn: https://www.linkedin.com/in/oupa-laka-2973522a/
Lalitha Moodley
Lalitha is a Strategic Senior Business Analyst working for Jembi Health Systems, a non-profit organization, that implements health information systems in low-resource settings, emphasizing optimization through data analysis. She has years of experience in the Health, Finance, and Asset Management sectors and has experience in Business Analysis, Business Process Management, Monitoring and Risk Management, as well as Country Engagements.
LinkedIn: https://www.linkedin.com/in/lalitha-moodley-2673a019/
Moreblessing Maisva
Moreblessing “Mo” Maisva is a seasoned business analyst with over a decade of experience across diverse industries, including service delivery, enterprise development, mining, tax consulting, and consumer goods. She is a Certified Business Analysis Professional (CBAP) and her expertise lies in translating complex business requirements into actionable plans, driving strategic initiatives, and improving operational efficiency. She has a proven track record of delivering results and empowering organizations to achieve their goals. She is also a skilled trainer and facilitator, passionate about sharing her knowledge and expertise in Business Analysis and Business Process Engineering. Moreblessing is dedicated to driving success and innovation within the business analysis community.
LinkedIn: https://www.linkedin.com/in/moreblessing-maisva/
Byron Fortuin
Byron Fortuin is a multifaceted professional within the ICT sector and seasoned lecturer, trainer & facilitator with a rich background in the practise of business analysis. Currently, he holds the position of Senior Manager Architecture & Strategy and Senior Lecturer. His expertise lies in technology, business & systems analysis, defining and managing fintech technology platforms, architecture, and strategy.
Byron is a volunteer & mentor with the IIBA South African Chapter and conference speaker on technology, business & system analysis, he is also an advocate for financial, digital, and economic inclusion. His journey has seen him transition from roles such as call centre agent, software tester, systems & business analyst, team leader, to senior managerial positions.Byron’s commitment to knowledge sharing and collaboration, along with his 10+ years’ experience in delivering complex IT projects and solutions in telecommunications and financial services, believes in challenging the status quo, to be intentional and deliberate in what you do, plays an important part of being a Business Analyst and effective thought leader.
LinkedIn: https://www.linkedin.com/in/byron-fortuin-2a453137/
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
👉 Newsletter: https://www.superpowers.school/subscribe
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Felix Lee, co-founder of ADPList, shares his inspiring journey from a humble upbringing in Singapore to creating a global mentorship platform. Felix discusses the critical importance of grit and determination in achieving success. He also delves into the fundamentals behind ADPList, shedding light on how the platform connects professionals worldwide for free mentorship and support. Tune in to learn about Felix's backstory, his views on future-proofing careers in the age of AI, and his unwavering commitment to helping others.
00:00 Introduction to Exponential Growth
01:20 Singapore's Excellence
03:39 Felix's Childhood and Entrepreneurial Journey
10:08 The Birth of ADP List
12:30 The Pandemic and ADP List's Early Days
15:08 The Decision to Go Full-Time with ADP List
21:20 The Philosophy Behind Free Mentorship
25:11 The Value of Free Mentorship
25:54 Exploring the Business Model
28:39 Future-Proofing Your Career
29:47 The Power of Determination and Grit
33:24 Excellence Beyond Double Standards
35:58 The Never-Ending Journey
38:15 Joining ADPList: Who and How
39:53 Impactful Mentorship Stories
41:38 Final Thoughts
Felix Lee
Felix is the Co-founder and CEO of ADPList and sets the company's vision and strategy. Founded in 2021, ADPList is the world's go-to platform for high-quality, trusted mentorship—with 25,000+ Mentors from companies like Netflix, Airbnb, and Google. It hosts over 100 Million minutes of sessions on topics such as product design, product management, and coding in 140+ countries.
As a designer, Felix has embedded his creative roots in ADPList's culture, product, and community.
Featured on Forbes 30 under 30 Asia List and Tatler's Generation T Future Leader List in 2023. In 2021, ADPList raised $1.3 million from Sequoia Capital India and, Goodwater Capital.
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
👉 Newsletter: https://www.superpowers.school/subscribe
Get full access to Superpowers School at www.superpowers.school/subscribe -
In this bonus episode, I'm joined by fellow speakers Nicola Pinkney and Paul Haywood, we delve into their talk, 'Communication is a Science,' exploring how neurodiversity impacts communication. Both diagnosed with ADHD, Nicola and Paul share personal insights and tips for improving workplace communication and understanding diverse perspectives.
00:00 Introduction to the Upcoming IRM Business Analysis Europe Conference
01:10 Special Guests: Nicola Pinkney and Paul Haywood
01:43 Understanding Neurodiversity in Communication
04:14 Nick and Paul's Backgrounds
06:26 Challenges and Rewards of Public Speaking
16:43 Insights on Neurodiversity and ADHD
27:46 Preparing for the Talk: Surprising Discoveries
38:05 Final Thoughts
Nicola Pinkney
Nicola is currently working as a Senior Business Analyst at Evri. She loves that every day is different, and is always looking for ways the BA role can add value and benefit. Nicola's current vision is to use this information to excel the role at Evri and supporting new upcoming BAs. Beyond the day-to-day, Nicola is a neurodiversity advocate in and out of the workplace, and loves doing what she can for the community. She is currently volunteering for YBA.
LinkedIn: https://www.linkedin.com/in/nicola-pinkney-038968193/
Paul Haywood
Paul is a director at his company NXTGN LTD, with external Lead and Senior Business Analysis experience. Paul's BA superpower is innovation and forward thinking. Paul's work always considers how we can embrace the future and how we can increase accessibility in the BA role which has led to others naming Paul as a pioneer in the field of AI. Paul's passion lies within cultivating a thriving community of innovation within the business analysis discipline.
LinkedIn: https://www.linkedin.com/in/paul-haywood-135b4318a/
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In this episode, I speak with Stu Mullinger, a seasoned business analyst, about the significance of tech conferences and public speaking in professional development. We discuss Stu's journey with the BA community, the benefits of being an active member, and his upcoming talk at the IRM European Business Analysis Conference.
Stu shares valuable advice for aspiring speakers and emphasizes the importance of building a strong BA community. This insightful discussion highlights both professional and personal advantages of engaging with industry peers and contributing to the community.
Interested in attending the BA Europe conference? You can get a 10% discount by using the following code: SPKR10.
https://irmuk.co.uk/business-analysis-conf-2024/#ticketsTo
00:00 Benefits of Public Speaking
01:12 Interview with Stu Mullinger
03:22 Stu's Journey in the BA Community
07:17 The Importance of Community Involvement
10:16 Advice for Aspiring Speakers
23:30 The Value of Blogging
28:51 Final Thoughts
Stu Mullinger
Stu Mullinger is a consultant business analyst, and is the founder of Better Business Analysis. He’s worked in business analysis for 20 years, mostly within the Legal sector. Stu lives in Bristol, UK with his husband and two cats.
Stu volunteers with IIBA’s UK Chapter, and was Communities Director for the Midlands, Wales, and the Southwest. He’s hosted many events in the BA community, and regularly speaks and blogs on business analysis topics.
In his spare time, Stu makes retro computer games and plays the piano.
Here’s the link to my blog: https://betterba.co.uk/stuart-mullinger-blog/
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
👉 Newsletter: https://www.superpowers.school/subscribe
Get full access to Superpowers School at www.superpowers.school/subscribe -
Paddy is joined by world-renowned investigative journalist Jamie Bartlett, author of 'The Dark Net' and co-creator of BBC's 'The Missing Crypto Queen' podcast. Jamie shares insights into his unique investigative methods, emphasizing the importance of curiosity and openness in understanding online subcultures, radical movements, and internet phenomena.
The conversation dives deep into Bartlett's experiences with various communities and dangerous situations, including researching the OneCoin cryptocurrency scam and exploring extremist forums.
This episode highlights the necessity of seeing the world through different perspectives, even when it leads to uncomfortable places.
00:00 Guest Introduction: Jamie Bartlett
02:15 The Importance of Curiosity and Openness
05:22 Understanding Radical and Controversial Groups
07:35 Fascination with Cults and Scams
11:41 Growing Up and Aspirations
17:26 Dangerous Situations in Investigative Journalism
24:00 Exploring the Depths of the OneCoin Scam
24:57 A Heartbreaking Revelation in Uganda
25:52 The Emotional Toll of Uncovering Scams
28:06 The Genesis of the Investigation
30:06 The Hunt for Dr. Ruja Ignatova
31:04 Educating the Public on Cryptocurrency Scams
33:09 Engaging Younger Audiences with Gripping Stories
43:15 The Future of the Missing Crypto Queen Podcast
45:00 Final Thoughts and Reflections
👉 Jamie Bartlett Newsletter: https://jamiejbartlett.substack.com/
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
👉 Newsletter: https://www.superpowers.school/subscribe
Get full access to Superpowers School at www.superpowers.school/subscribe -
Colin Corby shares practical tips for integrating digital detox into daily life, the science behind our decreasing attention spans, and the significant impact of constant digital engagement on our overall wellbeing. We also explore the relationship between technology and our cognitive abilities, emphasizing the need for balance and the benefits of reconnecting with the offline world.
00:00 The Power of Digital Detox
03:17 Personal Journey into Digital Wellbeing
06:38 Understanding Digital Detox
10:52 The Impact of Technology on Health
21:54 Creating Healthy Digital Habits
25:00 Smartphone Challenges and Sleep
25:36 The Importance of Quality Sleep
28:56 Attention and Multitasking Myths
32:22 Digital Detox and Attention Management
35:38 Perception and Neurodiversity
41:51 AI and Human Intelligence
44:34 Work-Life Balance and Digital Detox
47:35 Conclusion and Contact Information
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
👉 Newsletter: https://www.superpowers.school/subscribe
Get full access to Superpowers School at www.superpowers.school/subscribe -
Rachael O'Meara, former Google executive and author of 'Pause', talks about her journey from burnout to discovering the transformative power of taking intentional breaks. She shares insights on how pausing helped her realign her life and career, emphasizing the importance of intentional breaks for enhanced productivity and personal well-being. Rachael also provides practical tips for incorporating pauses into daily life, even for busy professionals, and discusses the impact of organizational culture and leadership on employee satisfaction and retention.
00:00 The Power of Pause: An Overview
01:47 Rachael's Journey: From Tech to Mindfulness
03:03 Inside Google: Culture and Cuisine
05:16 Leadership and Success at Google
07:37 The Pause Paradox: Why Slowing Down Matters
10:36 Rachel's Wake-Up Call: The Crucible Moment
15:07 The Power of Pause: Practical Applications
17:56 Signs You Need a Pause
20:25 Introduction to Daily Pauses
20:55 The Palm Pause Exercise
21:42 The Science Behind Pausing
22:19 Incorporating Pauses into Daily Life
23:54 Building the Habit of Pausing
24:46 Creating a Personalized Pause Plan
27:32 The Transformative Power of Pausing
30:08 Practical Tips for Effective Pausing
34:00 Conclusion and Final Thoughts
Rachael O’Meara
Rachael O’Meara is an executive coach who helps corporate leaders rise to their next level of leadership by mastering their emotional intelligence or EQ - without the overwhelm. After thirteen years at Google she has a pulse on what it takes to be an outstanding leader. Her book Pause was a top business book for your career, and Pause the Journal debuted in early 2022. She’s been featured in the New York Times, WSJ.com and on the TEDx stage. She is an Associate Certified Coach (ACC), has an MBA from Fordham University, and a Master’s in Transformational Leadership and Coaching from the Wright Graduate University. She is a eight-time rowing national champion and currently rowing in Sarasota, FL. She is also a trauma informed breathwork facilitator. Learn more at www.rachaelomeara.com
Social Media Links
https://www.linkedin.com/in/romeara/
www.instagram.com/rachael_omeara
https://www.facebook.com/rachaelmomeara
Free Guidebook / Gift "3 Keys to Turn Burnout into Thriving as a Leader": https://pages.rachaelomeara.com/guidebook
⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.
Paddy Dhanda (Host)
Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.
Contact Paddy: [email protected]
Subscribe to my newsletter:
👉 Newsletter: https://www.superpowers.school/subscribe
Get full access to Superpowers School at www.superpowers.school/subscribe - Montre plus
