Episodes

  • In this episode, we're joined by John Atkin, the Commander for Digital Transformation at the Northern Territory (NT) Police here in Australia.

    John talks about his journey from a general duties constable to leading the digital transformation efforts at NT Police, the challenges and successes of implementing the SerPro case management system, and the importance of user-centric approaches in technology adoption.

    He also discusses the role of situational leadership in managing large-scale change, the innovative use of technology in remote policing, and the future plans for further digital advancements within the NT Police.

    If you want to learn valuable lessons from a leader who has been in the trenches of driving digital transformation in a complex policing environment, then make sure to listen to this episode!

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    SHOW NOTES LINKS

    https://www.linkedin.com/in/john-atkin-mba/

    https://pfes.nt.gov.au/

    https://facebook.com/NTPFES/

    https://instagram.com/ntpolicefireemergencyservices

    https://www.linkedin.com/company/northern-territory-police-fire-and-emergency-services/

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    LISTEN TO THE PODCAST

    Spotify: https://spoti.fi/3VAshQD

    Apple Podcast: https://apple.co/3VCLscS

    Amazon Music: https://amzn.to/4bQIabq

    Google Podcast: https://bit.ly/3ViNRb5

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    FIND US HERE

    Website: https://www.fireant.com.au/

    LinkedIn: https://www.linkedin.com/company/fireant-pty-ltd/

    Instagram: https://bit.ly/46kZvGp

    Facebook: https://www.facebook.com/profile.php?id=61559184241111

    YouTube: https://www.youtube.com/@FireantDigital

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    CONTACT US

    [email protected]

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    TIME STAMPS:

    00:00 Intro

    01:49 John's Journey to Becoming Commander of Digital Transformation in the NT Police Force

    03:49 Why John Loves His Job Now

    05:41 Game-Changing Police Tech

    07:31 Overcoming Connectivity Challenges and NT Digitalfication

    10:56 The $60 Million Digital Shift

    14:02 Managing Major Changes in the NT Police Force

    16:39 Feedback on SerPro Platform & The End User Engagement

    20:01 Strategies for Frontline Deployment

    24:27 Benefits of Peer Mentoring

    27:14 Situational Leadership Explained

    31:49 Innovative Police Programs

    37:43 Outro

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    DISCLAIMER

    The information provided in this podcast is for general purposes only and should not be considered personal advice. Always consult with qualified professionals or experts in the relevant field for personalised advice tailored to your specific situation.

  • In this episode, we're joined by Sandip Kumar, the Executive Director for Strategy, Transformation, Research and Major Capital and the Chief Digital Officer at Gold Coast Hospital and Health Service.

    Sandip talks about the crucial impetus behind digital transformation in healthcare, how his team has integrated technology to solve workforce challenges, and the cultural shift required to embrace digital solutions at scale.

    He also discusses the strategic partnership with ServiceNow that has accelerated their digital journey, the significance of co-creating solutions with end users, and the groundbreaking project that earned his team the 2023 Premier's Award for Excellence.

    If you want to learn how to leverage digital innovation to enhance healthcare services, improve patient outcomes, and drive organisational efficiency, then make sure to listen to this episode!

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    SHOW NOTES LINKS
    https://www.linkedin.com/in/mrsandipkumar/
    https://www.qld.gov.au/
    https://www.facebook.com/QueenslandGovernment/
    https://twitter.com/qldgov

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    LISTEN TO THE PODCAST

    Spotify: https://spoti.fi/3VAshQD
    Apple Podcast: https://apple.co/3VCLscS
    Amazon Music: https://amzn.to/4bQIabq
    Google Podcast: https://bit.ly/3ViNRb5

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    FIND US HERE
    Website: https://www.fireant.com.au/
    LinkedIn: https://www.linkedin.com/company/fireant-pty-ltd/
    Instagram: https://bit.ly/46kZvGp
    Facebook: https://www.facebook.com/profile.php?id=61559184241111
    YouTube: https://www.youtube.com/@FireantDigital

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    CONTACT US
    [email protected]

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    TIME STAMPS:

    00:00 - Intro
    01:45 - An Overview on QLD's Digital Journey & Cultural Transformation In the Health Sector
    06:31 - From Ward to the Board: Big Shifts In Digital Innovation Support from Gold Coast Health
    13:13 - What Makes Real-Time Clinical Photography So Innovative?
    18:26 - Gold Coast Health's Partnership with ServiceNow
    23:37 - Building Team Culture Within the Gold Coast Health's Clinical Team
    26:13 - The Leadership Principles You Need to Lead a Team
    30:24 - Ai in The Health Sector
    34:19 - Sandip's 24 Month Roadmap for Gold Coast Health
    36:05 - Pearls of Wisdom From Sandip to Executives Who Are Considering Funding Digital Innovation
    37:58 - Outro

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    DISCLAIMER

    The information provided in this podcast is for general purposes only and should not be considered personal advice. Always consult with qualified professionals or experts in the relevant field for personalised advice tailored to your specific situation.

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  • In this episode, we're joined by Matt Ingersole, the Chief Information Officer for Surf Lifesaving New South Wales (SLSNSW), one of Australia's largest volunteer emergency services.

    Matt talks about SLSNSW's mission to achieve zero preventable deaths along the New South Wales coastline, the pivotal role of digital innovation in enhancing coastal safety operations, and the importance of a member-centric approach to leveraging technology.

    He also discusses the organisation's partnerships with other emergency services, the challenges and opportunities in coastal safety, and how SLSNSW adapts to the increasing frequency and intensity of weather events.

    If you want to learn how cutting-edge technologies empower volunteers, improve response times, and ultimately save more lives, then listen to this episode!

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    SHOW NOTES LINKS

    https://au.linkedin.com/in/mattingersole

    https://www.surflifesaving.com.au/

    https://au.linkedin.com/company/surf-life-saving-nsw

    https://www.instagram.com/slsnsw

    https://www.facebook.com/surflifesavingnsw/

    https://twitter.com/slsnsw

    https://www.youtube.com/surflifesavingnsw

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    FIND US HERE

    Website: https://www.fireant.com.au/

    LinkedIn: https://www.linkedin.com/company/fireant-pty-ltd/

    Instagram: https://bit.ly/46kZvGp

    Facebook: https://www.facebook.com/profile.php?id=61559184241111

    YouTube: https://www.youtube.com/@FireantDigital

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    CONTACT US

    [email protected]

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    TIME STAMPS:

    01:17 - SLSNSW & Defining it’s Mission

    03:53 - How Does SLSNSW Partnerships Compliment Other Emergency Services in NSW?

    05:21 - Navigating Challenging Years & Changes Within SLSNSW

    07:09 - Belrose State Operation & Its Support to SLSNSW

    09:02 - SLSNSW Recognition from The NSW Government & The Challenges It Has Brought

    11:44 - Keeping the “Human Element” Alive Within SLSNSW & It’s New Technologies

    13:34 - SLSNSW’s New Strategies to Tackle Future Weather-Driven Events

    17:31 - Trends & Patterns Within the SLSNSW Volunteers & Technologies

    20:18 - Mark’s Experience Being on the Field as an SLSNSW Volunteer

    22:29 - Working As the CIO of SLSNSW with Executives & Volunteers

    25:07 - Mark’s Ideal ‘Future’ for SLSNSW

    28:49 - What’s Next for SLSNSW & Why People Should Join

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    DISCLAIMER

    The information provided in this podcast is for general purposes only and should not be considered personal advice. Always consult with qualified professionals or experts in the relevant field for personalised advice tailored to your specific situation.

  • Max, the CEO of Fireant, take us through the story of Fireant's journey from humble beginnings to becoming the trusted digital partner by NSW Government's emergency service agencies.

    Fireant is the company behind some of the most critical public warning systems, such as the Hazards Near Me - NSW and Fireant Near Me - Australia mobile applications.

    For more information about Fireant got to: www.fireant.com.au

  • Dr Ian Oppermann shares his insights and recommendations in the latest white paper released by the connectivity innovation network, which he co-authored.

    This white paper seeks to encourage all sectors from Government, Academia and Industry to continue to strive for ubiquitous connectivity within New South Wales and Australia.

    For more information about the white paper go to: https://www.connectivityinnovationnetwork.com/home/news/connectivity-whitepaper/

  • After a number of months of rest and recuperation, since his departing after a long and very successful career in the NSW Public Sector, Shane has some big annoucements to make about what he is doing next!

    Shane provides us with incredible insights to his time as the Commissioner of the NSW Rural Fire Service and the Commissioner of NSW Resilience during NSWs toughest times. He delves into the need for solid leadership in times of crisis and why this will continue to be a passion and focus of his for years to come.