Episodes
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Are you curious about the benefits of the franchise model in the staffing industry? In this episode, we dive deep into the topic with Will Skowyra, the Director of Strategic Solutions at Express Employment International, as he shares his journey from growing up in a family-owned staffing franchise to leading strategic solutions at a major corporation. With a rich background in the staffing industry, Will lends this conversation a unique perspective, having been involved in both the franchise and corporate sides of the business. Tune in as he discusses the ins and outs of the franchise model, the importance of local ownership, and how technology is reshaping the staffing industry. He also shares insights on the evolving landscape of staffing, including the integration of AI and platform staffing models, and how Express Employment International is staying ahead of the curve!
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You’ve built your brand from nothing and have developed a healthy following, but have you bred superfans who are wholeheartedly invested in everything you do? Today, we are joined by the incredible keynote speaker and author of Creating Superfans, Brittany Hodak, who uses her wealth of knowledge on customer and candidate experience to explain how you can create superfans for your brand. We begin with Britany’s professional history, why she wrote Creating Superfans, and who she wrote it for, as well as how your company’s candidate experience may affect your brand overall. Then, we discover how to vet your candidate experience for clients and candidates, why many businesses fall short of making the right hires, how to build your base of superfans, and the best practices to follow for a more enriched candidate experience. We end with more recommendations for raising superfans, how to measure the value of superfans for your brand, and the belief that work and rest should always go hand-in-hand.
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Episodes manquant?
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Your tech stack plays a vital role in the effectiveness and competitiveness of your staffing firm, but building the right one requires more than just selecting the latest and greatest software. Your tools also need to integrate seamlessly, scale with your business, and adapt to the rapidly evolving staffing industry. Today’s guest is Chris Scowden, CEO of Newbury Partners, a business process and IT services consulting firm specializing in the staffing industry. With over 25 years of transformational leadership experience in the recruiting sector, Chris is well-versed in the most effective applications of cutting-edge technology. In this episode, he shares valuable tips and practical strategies to help you leverage AI, maximize automation, optimize your existing tech stack, and much more!
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In the staffing industry where the key to thriving is differentiation, creating a unique brand identity that resonates with clients and candidates is essential. Today, we are joined by Richard Rosner, the founder of Staffing Shark and America’s favorite flip-flop-wearing job agent, for a crash course in personal branding. Named one of the Top 100 Staffing Leaders to Watch in 2022 by the World Staffing Awards, Richard knows what it takes to stand out from the crowd! In this episode, he shares his unconventional approach to getting noticed as a recruitment professional and offers invaluable advice for captivating high-quality candidates, leveraging your unique personal brand to boost your company’s profile, and creating engaging content to grow your audience on social media. We also discuss Richard’s favorite AI tools to help you boost your brand strategy and your online presence. For all this and much more, don’t miss this fun, fresh, and inspiring conversation with the Staffing Shark, Richard Rosner!
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If you’re struggling in this competitive landscape, then maybe it’s time to adjust your sales mindset. We are joined today by Tom Erb, the Founder and President of Tallann Resources, LLC – a national consulting firm specializing in the staffing and recruiting industry and corporate talent acquisition. We begin with Tom’s professional journey in staffing before discussing what is now one of the most influential books in the industry written six years ago by Tom, Winning the Staffing Sales Game. Then, our guest walks us through the current sales trends, the best practices to adopt, the sales framework that governs his work at Tallann, and how the company stays ahead of its competitors. We also unpack the value proposition challenge that plagues our industry, why sales is about having the right mindset first and foremost, the major industry changes that Tom has noticed in his career, his plans for the future, and more.
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On this episode of The Staffing Show, David is joined by Brian Hoffmeyer, SVP of Market Strategies at Beeline. Join the conversation as they break down the inner workings of Beeline, discuss three key strategies they use to differentiate themselves from other VMSs, and unpack their MSP partnerships. Brian also shares his insights on the importance of viewing the contingent workforce from a strategic perspective, explores the term “statement of work,” and highlights other trends in this space. Finally, he provides his take on the evolution of VMS and leaves listeners with valuable advice on effective sales strategies. Tune in for all this and more!
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True leadership is more than just claiming a fancy new title; it’s about cultivating genuine relationships in your workforce, allowing others to make mistakes, taking ownership of your faults, and leading with humility and transparency. Chris Johnson encompasses true leadership in every way, and we are grateful for the knowledge that he shares with us today in his capacity as the Chief Sales Officer at CrossMed Healthcare Staffing Solutions. After explaining how he got into staffing and what CrossMed as a company is all about, Chris describes the current state of healthcare staffing and how industry changes have altered his team’s approach to certain aspects of their jobs. We discover how CrossMed maintains its vibrant office culture, how its leadership team stays connected with the rest of its employees, how it facilitates interdepartmental work relationships, and why it values humility and transparency above all else. To end, we learn about CrossMed’s approach to new technology and AI, and Chris explains how he stays motivated to keep elevating himself in all aspects of life.
This episode is brought to you by Bullhorn. For more information, visit bullhorn.com/healthcare/.
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In this episode of The Staffing Show, Sara Luchsinger, Senior Vice President of Operations at SEEK Careers/Staffing, joins us to explain how her years of volunteering in the right places helped her to become the leader that she is today. We discuss Sara’s entry into staffing and her interesting mid-career timeout, how volunteering at the American Staffing Association paved the way for her success, what she thinks about the current state of technology, and how staffing has evolved during her career. Sara also describes how SEEK uses technology to create a better experience for its customers, the three W’s that inform her every decision, what she’s learned from the brutal career obstacles she’s had to overcome, and her parting words of wisdom for those looking to forge a similar career path as hers.
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In this episode, Lauren Jones, Founder of Leap Advisory Partners, and Rob Mann, VP of Sales at Newbury Partners, join us to unpack trends and the transformative power of technology in staffing. Lauren is a powerhouse in the staffing industry, known for her expertise in workforce technology, change management, and female leadership advocacy, while Rob is regarded as a dynamic figure in the staffing industry, renowned for his expertise in sales and recruitment automation. In our conversation, we delve into industry mergers, sales strategies, technology optimization, and the role of AI in staffing. We discuss the exciting new partnership between Leap and Newbury, how the different companies complement each other, and why it is a one-stop shop. Explore why aligning recruitment and sales teams is essential, the trend of optimization, and important considerations when investing in AI technology. Gain insights into why your tech stack is a living organism, experimenting with new technologies, actionable strategies for integrating AI into your recruitment practices, and more. Tune in to discover exciting staffing trends and how AI is reshaping the recruitment landscape with Lauren Jones and Rob Mann!
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We are joined on the show today by Adam Sprecher, an industry veteran with private and public staffing agencies. After learning about Adam’s professional background in staffing, our guest discusses the current industry trends that he sees playing out, his recommended strategies for growing as a staffing company, how his work with different companies influenced the rest of his career, and the talent engagement strategies that he reveres. We also explore agencies’ common mistakes during turmoil, Adam’s vision of the future of staffing, and the undeniable value of listening to and incorporating feedback.
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Talent communities are more than just the talent and the recruiters – it’s everyone and everything that you have access to more than your closest competitors. Walking us through the value of strong talent communities is the Vice President of Customer Experience at our sponsor company Staffing Referrals, Rachelle Arnold. Rachelle’s rich professional history in staffing makes her the perfect candidate to define what a talent community is and to explain why it’s important to fully understand the term. Our conversation journeys us through the work done at Staffing Referrals, why it’s vital to have a unique talent pool to pull from, how to assess a recruiter’s quality and credentials, and the incredible power of referral placements. We also discuss how failure opens doors of opportunity, why the candidate experience matters, why trust and transparency are essential components of recruiting in today’s climate, and everything that the industry is doing to boost and streamline recruiter productivity.
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In today’s episode, we delve into the fascinating journey of Tana Greene, the visionary behind MyWorkChoice, as she shares insights into revolutionizing the hourly workforce industry, empowering individuals, and crafting a culture of flexibility and choice. MyWorkChoice is a recruitment agency that provides a modern and human-centered approach to hiring and managing the hourly workforce. In our conversation, we unpack the high turnover rates and absenteeism in the light industrial staffing industry, how her company addressed these issues by giving workers more flexibility, and the benefits of reducing turnover and increasing employee satisfaction. Hear about her company's transition from brick-and-mortar offices to a completely virtual setup, details about the growth of MyWorkChoice, the challenges of building and maintaining software, and the importance of flexibility to the modern workforce. Gain insights into why flexible work schedules have attracted more women into manufacturing, the secret behind MyWorkChoice’s success, and how to do more with fewer employees. Tana also shares her personal journey, from overcoming challenging situations to navigating domestic violence to starting her own business and reaching her full potential. Tune in as we uncover ways the staffing industry is broken and how empowering the workforce can fix it with Tana Greene!
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Recruitment strategies come in all shapes and sizes, but how do you know which one works best for your organization? As you’ll discover in today’s episode, building a talent community is an effective, forward-thinking strategy that can help you attract and retain a highly skilled workforce while saving on recruitment spend and effort. To discuss this topic, we are joined by Dan Mastropolo, Chief Vision Officer of Shiftfillers and President of Oak City Advisors, a passionate staffing executive who goes beyond adapting to change and aims to shape the future. Tuning in, you’ll learn how a talent community can help you maximize your talent database, practical advice for hands-on technology adoption in your organization, the role AI will play in the future of staffing, and much more. To hear about future-proofing talent acquisition and increasing your operational performance, don’t miss this thought-provoking conversation!
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In today’s episode, David Folwell sits down with Justin Clarke, Founder and CEO of F|Staff, to discuss technology, trends, and the future of staffing. F|Staff is an on-demand global platform facilitating interactions between CDL drivers and stakeholders on both ends of the market. In our conversation, we discuss his non-traditional path into staffing, lessons from his career journey, and how he founded F|Staff. Discover the benefits of a data-centric business model, why he thinks the staffing industry is broken, and how staffing agencies and customers can benefit from leveraging technology-based solutions. Gain insights into why reducing friction for customers is vital for success and the importance of streamlining the hiring process. Explore the current and future trends of the industry, ways the company is embracing AI, why AI won’t replace you but someone who is using AI will, and much more. Join us as we unpack the steps to building an on-demand future in staffing with Justin Clarke!
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In today’s episode, David Folwell welcomes back one of our favorite guests, Vinda Souza, CMO at RefAssured. Tuning in you’ll hear us cover a range of topics relevant to leaders within the staffing industry, from the value of DEI and competitive differentiation to the causes and antidotes to burnout. We talk with Vinda about the importance of diversity when it comes to problem-solving and recognizing blind spots, before learning why DEI is essential for better decisions and happier cultures. We also discuss the root causes of burnout, suggested solutions, and how to make hiring decisions that lead to healthy, supportive teams. Join us for Vinda’s insights on DEI, burnout, and getting company culture right.
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In this episode of The Staffing Show, Thomas Kosnik, president of Visus Group, Dawn Meyers, CEO of Malone Workforce Solutions, and Mark Holland, CEO of Ascend Staffing, discuss their experience in leadership roles. They share some best practices when it comes to recruiting and hiring talent and talk about who they trust for business advice as well as key factors to consider when growing a business.
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Aaron Opalewski, CEO and Founder of Spark Talent, joined David Folwell to talk about his experience in the staffing industry. He shared what it’s been like to create Spark Companies, a portfolio of companies that operate within different niches. He talks about the company’s growth over the past year and also shares his philosophy of being transparent about both success and failure. He also talks about a unique situation where he worked with one of his former competitors and they created a new, successful company together.
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On this episode of The Staffing Show, Dan Mori, President of Employment Solutions, joins David Folwell to talk about The Staffing Sales Summit, which will take place in February 2024. He talks about some of the trends he has seen in the staffing industry since the COVID-19 pandemic and how certain skills such as demonstrating the value of staffing agencies can be helpful when talking to potential clients. He also touches on some of the highlights of The Staffing Sales Summit, including a line-up of talks from seasoned staffing professionals.
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On this episode of The Staffing Show, Matt Dichter, VP of Sales at Staffing Engine, talks about his start in the staffing industry and his journey to his current company. He shares all of the various programs that are part of his company’s tech stack and details how they streamline day-to-day operations. He also talks about his view of AI tools such as ChatGPT and how they could launch the staffing industry into a new realm of productivity as well as profit.
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