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One of the most revered names in research and design, Erika Hall, Co-founder of Mule Design, joins us on this podcast to challenge the role of research as we know it.
In this episode, she shares deep insights into the challenges of navigating research in complexity, and, on the backbone of systems thinking, offers thought-provoking perspectives addressing the growing tensions between investor-driven narratives and evidence-based practices.
She brings forth some hard truths on how organizations cherry-pick data to justify decisions; and uses this to help us understand why a genuine research mindset is one where you’re comfortable being proven wrong.
This conversation is a powerful reminder that organizations need to embrace curiosity, to stay grounded and relevant. As the author of ‘Just Enough Research’, Erika, has been a revered design consultant, specializing in asking the hard questions to find the right answers.
She takes this episode to show that speed does not equate to better decision-making, emphasizing the need for organizations to focus on thoughtful alignment and genuine learning.
She explores themes such as the performative nature of modern business practices, the disconnect between financial storytelling and real-world impact, the difference between delegation and democratization, and how organizations can navigate all this in an interconnected ecosystem.
Tune in and learn how to ask the right questions and build an organization that’s based on evidence.Key Highlights
👉 Organizations need to embrace research as an anti-authoritarian practice that fosters curiosity and challenges assumptions.
👉 Speed in decision-making is often performative. Slower, thoughtful preparation can lead to better outcomes and long-term agility.
👉 Modularity and decentralization in organizations require clarity in decision-making and alignment. Delegation of tasks is not the same as true democratization of power.
👉 Financial narratives often drive organizational behaviors, leading to misaligned incentives and decision-making that prioritizes appearances over reality.
👉 Systems thinking and psychological safety are crucial for fostering functional, adaptive teams that can navigate complexity and uncertainty effectively.
👉 Organizations should prioritize incremental improvements and long-term value creation over chasing trends and disruptive innovation for its own sake.
Topics /chapters
(00:00) Decisions, Not Data: Why Research needs Organizational Readiness - intro
(00:43) Introducing Erika
(01:50) Evolution of Research
(08:06) Impact of Portfolios, Modularity, and Ecosystemic Approach on Research
(13:04) Organizational Structure, Coherence, and Control
(18:39) The right approach for building capabilities
(26:06) Pillars of designing a research-backed organization
(32:05) Functioning in complexity with coherence
(42:47) Researching an Ecosystem of Interactions
(49:38) Synthetic User Interviews
(53:31) Breadcrumbs and Suggestions
Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/hall-erika
Episode recorded on Nov 22, 2024
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcastGet in touch with Boundaryless:Twitter: https://twitter.com/boundaryless_Website: https://boundaryless.io/contactsLinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusicMusic from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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A popular practitioner of the systemic approach to business, Jennifer van der Meer, founder of Reason Street, joins us on this episode to explore the intersection of business models, capital structures, and ecosystemic value creation.Highlighting how “in business, the challenge is to move beyond the constraints of financial logic and design for broader, systemic impacts that prioritize the health of ecosystems, communities, and bioregions,” Jen challenges to think beyond the existing frames.
While tracing the evolution of business models through distinct eras, she reiterates her belief that business modeling is a creative process where new narratives need to be created that redefine how value is created and distributed.It’s an eye-opening conversation and an important one to remember in an age when businesses are designed to merely meet investor expectations of financial returns rather than take a holistic approach.Starting from Netscape’s IPO in the 1990s, Jennifer highlights the pivotal moments that shifted the focus from static business plans to the dynamic models of today.As an Assistant Professor at Parsons School of Design and an advisor and consultant, Jen always advocates designing purpose-driven systems aligned with larger societal and ecosystemic goals. In the conversation, we touched upon multiple themes, such as the inheritance that financial logic projects on business models, how to look beyond financial capital (and the constraints making it difficult), and the new perspectives likely needed to start designing for a regenerative future. Tune in and join us as we stretch existing business model thinking frames.
Key Highlights👉 Business models should be seen as dynamic, narrative-driven frameworks that evolve with societal and technological shifts rather than static plans.👉 Designing for surplus rather than value capture allows organizations to prioritize contributions to ecosystems and communities over financial returns alone.👉 Integrating multiple forms of capital—social, environmental, and intellectual—creates a more holistic business strategy.👉 Platform cooperatives and alternative ownership structures demonstrate how shared value creation can reduce reliance on traditional financial logic.👉 AI and blockchain technologies offer transformative opportunities, but their true potential lies in enabling community-driven innovation and operational efficiencies.👉 Organizations must embrace bioregional learning ecosystems to address complex challenges and tailor strategies to their unique social, cultural, and ecological contexts.
Topics /chapters(00:00) Beyond Existing Business Model Frames - Intro(00:44) Introducing Jen (02:05) Evolution of Business Models(07:34) Orientation into ages, frames, and types of Business Models(17:31) Capital Structures and it’s impact on Business Models(21:09) Beyond Financial Capital and Measuring Investments(25:55) Impact of Digital Public Infrastructures(28:16) New Business Approaches and Key Innovations(33:45) Driving Other Forms of Capital(39:14) Speeding the adoption rate of concious business models(43:13) Bringing Diversity in Systems of Value(48:12) Breadcrumbs and SuggestionsRemember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/jen-van-der-meerEpisode recorded on Oct 23, 2024
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Get in touch with Boundaryless:Twitter: https://twitter.com/boundaryless_Website: https://boundaryless.io/contactsLinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo
MusicMusic from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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Roger Martin, one of the world’s most influential business thinkers and former Dean of the Rotman School of Management, joined us on this episode to talk about all things strategy.
He breaks down how organizations can keep up with the dynamism and complexity of it all: the evolution of strategy across the decades, digital transformation, decentralization’s impact, and the latest frontier, the rapid adoption of AI and LLMs.He challenges traditional approaches to strategy and impact measurement metrics like OKRs, stating, “Strategy is what you do, not what you say."In this candid conversation, he also dispels the angst surrounding AI taking over strategy roles in organizations, highlighting why AI and LLMs are valuable for rapidly synthesizing information but lack the capacity for generating unique, strategic insights that require human judgment and creativity. Join us for this conversation filled with insights.Known for his practical approach, Roger Martin—who’s authored many bestselling books, including “Playing to Win”—has guided thousands worldwide to make clear, actionable choices that drive competitive advantage. In the conversation, we also touch upon themes of risk-taking and the importance of empowering leaders to think strategically at every level of the organization. He argues that teams should be able to challenge ideas and push boundaries, all of which are vital for sparking real innovation. Key Highlights👉 Leaders should act as strategic coaches, guiding teams to align with bigger goals and fostering a culture of proactive decision-making.👉 Finding the right balance between centralization and decentralization empowers teams with autonomy while maintaining a unified direction.👉 Constructive tension within teams drives innovation by encouraging open challenges to ideas, leading to breakthrough solutions.👉 Embracing intelligent risk-taking is crucial; it allows organizations to grow and adapt rather than playing it safe and missing out on opportunities.👉 Avoiding one-size-fits-all frameworks is crucial; each organization’s strategy should be uniquely tailored to its specific context.👉 AI and LLMs serve as powerful tools for rapid analysis and synthesis but cannot replace, human strategic judgment.Topics /chapters(00:00) Doing Strategy in a World of Ruthless Change - intro
(00:55) Roger Martin
(02:48) Strategy Evolution over 20 Years
(07:21) Centralization vs Decentralization: Where to Apply in the Organization?
(16:03) Fragmented Decision Making and Creating Boundaries in Strategy
(24:20) Building Entrepreneurship in Organizations
(35:09) Collaboration vs. Competition in a High Resource Environment
(39:37) Creating Shared Value
(46:37) AI, LLMs, and the future of Strategy
(57:52) Breadcrumbs and SuggestionsRemember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/martin-roger/Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcastGet in touch with Boundaryless:Twitter: https://twitter.com/boundaryless_Website: https://boundaryless.io/contactsLinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusicMusic from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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Have you ever wondered how visualizing complex futures can help you take actions and decisions today? Fabien Girardin and Nicolas Nova, pioneers of the practice of Design Fiction, take us on a journey into it to explain what it is for and what comes beyond it.
This episode reveals what it means to create tangible expressions of potential futures while considering its complex relationship with technology, global trends, and societal implications.
They share real-world examples of scenario building and discuss how to operationalize future thinking in organizations through the use of co-creation, AI, and other tools.
Fabien and Nicolas have spent decades guiding small and large organizations to envision and prepare for future scenarios. They are now working to expand the design fiction practice beyond its initial decades of practice.
Their work has helped organizations move beyond abstract predictions by engaging with diegetic and relatable prototypes, creating thousands of tools for strategic reflection.Taking the example of the “IKEA Catalog for the Future,” they highlight how everyday objects can become evocative representations that make future concepts more accessible.
This episode will serve as a comprehensive guide to visualizing imagination, including insights into AI's potential role as a creative accelerator in building such prototypes.
Tune in to discover actionable methods to help you navigate the complexities of the future before it happens.
Discount Code for Listeners!
Fabien and Nicolas have been kind enough to offer all our listeners a 20% Discount for the Manual of Design Fiction Book (Paperback Edition):
Discount Code: BOUND-7BDS4
Link to the shop with discount: https://books.girardinnova.com/discount/BOUND-7BDS4?redirect=%2Fproducts%2Fthe-manual-of-design-fiction
Disclaimer: this is not an affiliate link, Boundaryless doesn’t monetize your book purchase.
Key Highlights
👉 Design Fiction shifts future thinking from abstract complexities to tangible prototypes, making it easier for organizations to grasp the potential impact of future scenarios.
👉 Using mundane, everyday objects is important to bring complex technological and societal changes to life while making it more relatable.
👉 Building a "Design Fiction muscle" involves integrating future thinking as a regular practice within organizations rather than relying on occasional workshops.
👉 AI is transforming future prototyping by accelerating the process and providing a larger perspective for creative explorations.
👉 To stay ahead of disruption through continuous improvement, it’s important for organizations also to involve diverse perspectives.
👉 Design Fiction can go beyond product and service prototypes to also reimagine organizations themselves.
Topics /chapters
(00:00) Quote
(00:53) Guest Introduction
(02:17) Introduction to Design Fiction
(06:12) Changes of Design Fiction over the decades
(10:56) Methods in deploying Design Fiction
(15:36) Being “Diagetic”
(18:27) Use Cases, Competitive Advantage, and Motivations for Design Fiction
(21:03) Operationalizing Design Fiction Capabilities
(27:05) What’s the hard part in adopting Design Fiction
(30:56) AI in Design Fiction
(37:09) The Implications of Design Fiction
(41:52) Future of Design Fiction
(45:00) Breadcrumbs and Suggestions
Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/Girardin-Nova
Episode recorded on Oct 01, 2024
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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Philippe De Ridder, co-founder and CEO of Boards of Innovation joins us for a conversation on the Autonomous Age and the Age of Creative AI.
In this episode, he discusses his popular opinions on how AI will enable unprecedented productivity gains across industries and impact all business arenas, starting from knowledge work.
He also shares his perspectives on the fusion of AI and human creativity and how organizations can leverage it to redefine workflows, product development, customer research and overall business strategies.
We explore how yesterday’s creator will become tomorrow’s curator and why it is essential always to keep humans at the core -- especially with AI innovation.
As a popular innovation consultant, Philippe is a veteran who has worked with both Fortune 500 companies and agile startups, helping them craft bold strategies for the future.
In the episode, he challenges us to think about how innovation, often heralded as a core human endeavor, is increasingly being automated. From using AI to generate product ideas to testing them with synthetic consumers, he highlights the shift towards real-time innovation and its impact on markets and organizations.
Talking about how AI is reshaping decision-making in innovation and across various business functions, he highlights the importance of adopting a "future-back" approach, where companies envision their role in a radically changed world and work backward to integrate necessary capabilities today.
As leaders face several societal implications and tough decisions due to the increasing integration of AI across the organization, this episode can serve as a backbone upon which they can strategize.
Tune in, as this episode will stretch your idea of what AI can achieve already today in your organization. Simply mind blowing.
Key Highlights
👉 Innovation, often considered a highly human-driven process, can now be automated mainly with AI, from generating product ideas to testing them with synthetic consumers in real-time.
👉 AI-driven tools enable rapid product development, drastically reducing timelines from months to minutes, allowing organizations to innovate continuously.
👉 In the future, leadership will need to navigate a world where not just teams but even products operate autonomously, requiring a shift in how control and strategy are managed.
👉 Organizational structures must evolve, as traditional, siloed departments will struggle to adapt to a world where processes and decisions happen almost instantly.
👉 The role of humans is shifting from creators to curators, as AI becomes more involved in decision-making.
👉 As AI revolutionizes business functions, companies must move beyond efficiency gains and focus on reimagining their workflows and operating models from the ground up.
Topics /chapters
(00:00) Title - intro
(00:58) Philippe De Ridder Introduction
(02:14) Can Innovation be automated?
(11:23) AI in Qualitative Research
(14:28) Autonomous AI integrating in Organizations
(22:19) AI Systems guiding Organizational Strategy
(33:25) Autonomous Functions and the Age of Abundance
(38:23) Consumer Participation in Autonomous Products
(41:55) Socio-Technical Impact
(47:54) Perception of Value
Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/ridder-philippe
Episode recorded on Sep 12, 2024
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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John Cutler, a veteran thought leader and practitioner in product management, joins us for the first episode of Season 6 of the Boundaryless Conversations podcast.
John is popularly known for his work on product development, collaboration, and systems thinking, and has worked with some of the most advanced product-centric organizations like Toast, Amplitude, and Zendesk.
Based on his wealth of experience, John runs a thought-provoking newsletter, “The Beautiful Mess”, where he shares deep insights and revolutionary ideas in product and organizational development.
During this podcast, we touched on how a founder’s belief systems shape product strategies and organizational structures, the differences between single-product versus multi-product companies, and how it’s important to consider the various frames through which one designs an organization’s dynamics.
John also covers the implications of rapid growth versus maturity in organizations and how technology, particularly AI, is reshaping product and organizational thinking.
Throughout the conversation listeners will also get some special nuggets on what he looks for, when he first meets with leaders and entrepreneurs and this shapes the work in the related organizational context.
This episode - one of the best ones yet - is full of insights on the challenges faced by organizations as they scale, and it’s a precious reminder to avoid being elitist in driving organizational change.
Tune in for a rich discussion and don’t miss out on the shifting paradigms in organizational structure and product leadership.
Key Highlights
👉 Successful product management requires navigating diverse leadership belief systems and adapting to organizational messiness.
👉 In organizational design, we often get stuck in certain perspectives, such as treating teams like architecture. To build a better organization, it’s crucial to challenge these and explore different frames—such as the political or community dynamics.
👉During rapid growth, efficiency often takes a backseat to speed. As companies plateau, introducing standardization and modularization becomes essential for achieving agility.
👉AI can remove cognitive limitations, enabling teams to recontextualize data and serve customers in a more personalized manner, thus breaking traditional barriers in product management.
👉Autonomy must come with accountability to ensure teams remain aligned with organizational goals.
👉In B2B SaaS companies, it's important to shift from viewing individual features as separate products and understand that the entire company is the product.
Topics /chapters
(00:00) Understanding why the Company is the Product - Intro
(00:40) The Beautiful Mess
(01:57) Onboarding Entrepreneurs
(11:15) Managing Organizational Messiness
(23:09) Alignment in a broad portfolio
(30:25) Where do you start designing an organization?
(39:56) Modulating a customer-centric approach
(44:09) Tech Impact on Organizational Design
(50:53) Breadcrumbs and Suggestions
Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/cutler-john
Episode recorded on Sep 6, 2024
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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We want to invite you to listen to our show, the Boundaryless Conversations Podcast, on its upcoming Season 6.
On this podcast, tech insights meet deep dives into geopolitics, culture, and policymaking, exploring the fabric of tomorrow's world.
Here you can listen to stories from people at the forefront of innovative product and platform development and learn about building resilient and adaptive organizations that can stay ahead through change.
The Boundaryless Conversations Podcast will help you stay informed, avoid echo chambers, and be the change-maker in your organization.
The new series of the podcast is coming up on October 1st.
Subscribe to our channel on Youtube @Boundaryless-pdt-3eo and drop us a review
In the meantime, remember to think Boundaryless!
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We reviewed all the 20 episodes from Season 5, and shared some much needed look back and key highlights.
While the learnings are an abundant treasure trove, we handpicked a few and categorized them into 4 sections:
Dystopian aspects of current socio-technological trends with Sangeet Paul Choudary, James Currier, John Robb and Jeremiah Owyang Visions that resist the dominance of powerful technological forces with Alex Komoroske, Kelly Sarabyn and Scott Brinker, Jesse Walden , Jason Fried and Arvind Gupta Doctrine and organizing for a multiplicity of teams and products with Craig Strong, Teresa Torres, Charles Betz, Susanne Kaiser and Cliff Berg Visionary perspectives that think beyond the rules and push boundaries with Yolanda Martin, João Rosa and Trond Hjorteland, Indy Johar, Milica Begovic and Giulio Quaggiotto, Mark Lambertz and Amber CaseThis wrap-up is a quick look back into what happened all season, and will give you a peek what to expect for the next one. We hope that these episodes have brought you value in re-imagining ecosystems as you know it, and trust that you will continue to support us in the seasons to come.
Topics /chapters
(00:00) Season 5 Wrap-Up - Intro
(00:43) Dystopian aspects of current socio-technological trends
(05:11) Visions that resist the dominance of powerful technological forces
(10:52) Doctrine and organizing for a multiplicity of teams and products
(15:41) Visionary perspectives that think beyond the rules and push boundaries
(22:50) What's Next: Embrace a Boundaryless Future
Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/season5-wrap-up
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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James Currier, co-founder of NFX and veteran venture capitalist, joins us as our final guest for Season 5 of the Boundaryless Conversations podcast.
In this gripping discussion, we go through the current and future states of Venture Capital and startups, the role and impacts that AI will have in these ecosystems, and the incumbents' seemingly dominating position in this market.
James takes us through NFX’s investment strategy and breaks down what it means to be living in a world of AI omnipresence. He covers how AI impacts investment size and deals and shares key ideas about integrating startup solutions into the customer’s workflow as a key defensibility - and thus value - driver.
Tune in for fascinating and deep insights into the future of ventures.
Currier is a five-time Founder and an angel investor in companies such as DoorDash, Lyft, and Patreon. Before becoming an investor, he co-founded Tickle, one of the internet’s first successful user-generated companies.
With his deep understanding of the mechanisms driving innovation and growth in the tech industry and his passion for mentoring founders, he shares a wealth of knowledge on this podcast episode.
One of the key elements of our conversation is the significant advantages that incumbents hold in the future of markets impacted by AI in various industries. He touches upon some tried and tested strategies that help startups create sustainable competitive advantages, whether they operate in traditional or emerging industries. James also shares his thoughts on the risks and opportunities of emerging markets such as China and India.
This episode is really packed with strategic insights. Key Highlights
👉 AI is not a revolutionary new platform but a powerful addition to existing technologies, driving productivity and creativity.
👉 If incumbents leverage their established infrastructures and resources, they have a significant upper hand in the AI race.
👉 Incumbents are likely to capture a much greater share of the AI-driven market than they did during the mobile revolution.
👉 True defensibility of a startup lies in embedding products into customer workflows and creating network effects rather than relying on intellectual property.
👉 The future of venture capital is shifting towards smaller and more frequent exits rather than billion-dollar unicorns, challenging traditional investment models.
👉 A government’s increased involvement in tech industries could potentially stifle innovation, leading to slower progress and bureaucratic challenges for startups.
👉 Looking beyond the glamour of being a startup founder or a VC is realizing that it involves a significant emotional and financial sacrifice. Topics /chapters
(00:00) Funding Ventures through the GenAI Age - Intro
(00:59) Introducing James Currier
(06:10) Protagonists of the Investment Market
(09:38) AI impacting the consumer and business landscape
(12:52) What’s the Investment Strategy for AI companies?
(18:47) The Consumer Side
(24:07) Changes in incumbents
(26:38) Global Transitions in VC Investments
(32:10) Invariant Heuristics in a company’s fund-raising capability
(41:55) Breadcrumbs from James Currier
Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/currier-james
Episode recorded on May 10, 2024
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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“Viable System Model” expert Mark Lambertz joins us on today’s podcast to help us unfold organizing in complex ecosystems.
Mark, a long-time Agile practitioner and a renowned expert on the Viable System Model has a deep understanding and a curious mindset toward all things organizing. We met Mark as an Organizational Coach at Bosch, where he’s driving the adoption of key concepts of the VSM. From his extensive experience, Mark has helped us understand how to use the VSM lens to build autonomous and self-sustaining organizational systems.
He takes us through the model’s components and practical applications and compares it with other organizational frameworks that we use widely, more specifically, Boundaryless’ Rendanheyi-inspired implementation of the Platform Organization with the 3EO Framework.
The conversation - where we discover a lot of resonance between the two perspectives - is filled with valuable insights from the ground and helps you move towards a more inclusive model that balances operational efficiency with strategic adaptability.
Tune in, and don’t miss out.
As one of the first attempts to use cybernetics in organizational management, the Viable System Model was conceived by Stafford Beer in his book - “The Brain of the Firm” in the 70s.
Mark connects the dots in this podcast and explains why cybernetics is important for building adaptive organizations. The podcast highlights the importance of viewing organizations as adaptive, complex ecosystems emphasizing decentralization, coordination, and collective and emergent strategic planning.
He takes us through the depths of VSM, explaining how it starts with an outside-in perspective, focusing on the environment, and then further breaks down the 5 systems within VSM.
In this conversation, you get practical insights into incorporating a VSM informed perspective in your organization, helping you stay dynamic and ever-evolving.
Key Highlights
👉 The Viable System Model (VSM) is crucial for understanding and designing organizations that sustain themselves through complex environments.
👉 VSM emphasizes starting with an outside-in perspective, focusing on the environment, customers, and markets first.
👉 VSM incorporates a form of hierarchy based on responsibility and inclusiveness, aiming to preserve the whole while allowing for local interests and self-organization.
👉 VSM includes five key systems to ensure organizational adaptability: operational units, value production, tactical management, future planning, and organizational identity.
👉 VSM has a fractal nature meaning each operational unit contains its systems, mirroring the larger organizational structure.
👉 The Rendanheyi/3EO model complements VSM by emphasizing decentralized decision-making and enabling constraints.
👉 The future of organizational design is evolving, with an increasing emphasis on creativity, optionality, and diversity.
Topics /chapters
(00:00) Decoding Viable System Model - Intro
(01:27) Introducing Mark and VSM
(13:12) Hierarchies and Structures in VSM
(16:13) Fractal Structure of VSM
(22:12) Orchestrating the organization, market, and VSM
(27:20) Culminating learnings from VSM, Rendanheyi, and 3EO
(39:46) Using the VSM Framework
(44:09) Coming of Age of Organizational Design and Development
(47:45) Breadcrumbs and Suggestions
Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/mark-lambertz
Episode recorded on May 10, 2024
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
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Yolanda Martin Olivas, Global VP of Design, ClearScore, joins us on this episode to talk about the challenges and strategies involved in building platform capabilities within organizations.
From her experience of building platforms at companies like Farfetch, Hearst, Canonical, Kaluza, and ClearScore etc., she takes us through the realities (sometimes difficult) of what it’s like to enable platform transformation and growth.
She argues for organizations to rethink the “growing through acquisition” approach while reiterating the need to focus on a strong infrastructure layer.
As a passionate learner, practitioner, and enabler of platform design; Yolanda is one to take tune into.
Being one of the earliest learners of the Platform Design Toolkit, Yolanda has been a staunch practitioner of the platform business model and has played a pivotal role in enabling it in several organizations.
In this episode, we talk about organizational motivations to shift towards platform design models, primarily driven by the need for economies of scale and new growth opportunities, and why focusing on your “why” is important.
From her experience as a Design Director, she further shares practical advice on fostering a broader ecosystem perspective among design teams. She underscores the need for strong leadership commitment to enable this.
In this conversation we get insights into what made organizations “make it or break it”, so tune in, and get ahead of the curve.
Key Highlights
👉 Building platform capabilities is complex, time-consuming, and resource-intensive. Organizations, need to make a special commitment to platform design and implement exclusive strategies targeted toward this, not simply extending their existing practices.
👉 Successful platform transitions often start with integrating internal operations before enabling it to external partners.
👉 Design leaders play a crucial role in guiding organizations through platform transitions by fostering a broader, ecosystem-wide perspective; which does not look at design problems in a silo, but as a cog in a larger ecosystem.
👉 The lack of a mature platform infrastructure can make growth efforts expensive and inefficient.
👉 There is a high risk in prematurely diverting investment from platform infrastructure to other growth avenues, such as acquiring and creating brands.
👉 Effective platform transitions require targeted education and training for different parts of the organization, tailored to their involvement in the platform’s development stages.
Topics /chapters
(00:00) Navigating Platform Transitions - Intro
(00:58) Introducing Yolanda Martin
(02:50) Building platform capabilities inside organizations?
(11:05) Adapting to platformization changes
(15:55) Design Leadership for Platformization
(20:53) Stories of Transition
(27:23) What did not work for Farfetch platform?
(32:35) Building or Buying the Ecosystem?
(37:05) Looking beyond User-Centered-Design
(43:34) What helps the organization re-arrange?
(48:19) Breadcrumbs and Suggestions
Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/yolanda-martin
Episode recorded on March 20, 2024
Get in touch with Boundaryless:
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Indy Johar, Mission Steward of Dark Matter Labs, joins the podcast to help us rethink how we organize ourselves and our systems, addressing inadequacies of traditional business models that are no longer sufficient for managing complexities.
Bringing light to how “risk management should be localized, with decision-making power and accountability being as close to the problem as possible,” Indy argues for an organization that encourages participants to be citizens rather than employees and fosters continuous and accountable learning among individuals.
Tune into this episode and learn from Indy, a veteran in building mission-driven organizations, who has always stayed ahead of the curve.
Indy - who joins the podcast for the 3rd time - besides stewarding the mission at Dark has also recently joined RMIT University, teaching no less than “Planetary Civics”, a testament to his influence in the space of social innovation.
As always, Indy comes with a profound understanding of designing complex organizations for the 21st century, from his hands-on experience in creating radical innovations in governance, architecture, and social systems, particularly in sustainability and collaborative economy.
He starts the podcast with philosophical considerations about the nature of complex organizations and then highlights the need for a radical shift toward a learning-centered organization.
In the conversation, we question the traditional metrics of productivity and value, and further advocate for new metrics that account for collective intelligence and systemic contributions rather than individual output.
There was no better way to celebrate our 100th episode because this one is a landmark. Grab a notepad and pick a pen, because there’s much to pin down.
Key Highlights
👉 Organizational structures in a complex world, and a shift from command-and-control to systemic learning and adaptability.
👉 Decentralized risk management and the need to localize decision-making to enhance responsiveness and effectiveness.
👉 Dark Matter Labs' mission-driven approach, emphasizing partnerships over traditional consultancy to enable sustainable change.
👉 Need for a paradigm shift in how value is defined and measured within organizations, moving towards incorporating multi-dimensional success indicators.
👉Redefining organizational roles to encourage craft and citizenship, where individuals contribute to the organization's decision-making processes.
👉 Rethinking legal structures governing organizations, moving towards frameworks that support distributed risk and empower collective action.
Topics /chapters
(00:00) Learning Centered Organizations for the 21st Century - Intro
(01:40) Introducing Indy Johar
(10:31) Value of Learning as a Strategic Advantage
(14:41) Accelerating Learning and Modifying Organizational Agendas
(19:23) Structure in a post-managerial economy
(24:46) The Design of Dark Matter Labs
(34:50) Citizenship inside Organizations
(42:25) Citizen or Employee?
(47:56) Money making machine to avenues of value
(55:47) Breadcrumbs and Suggestions
Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/indy-johar-2
Episode recorded on March 19, 2024
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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Kelly Sarabyn and Scott Brinker from HubSpot take us through their latest report on the State of Platforms in 2024.
HubSpot has always considered industry education as central to developing its business and brand, and - in combination with some of its partners - released this great report earlier this year.
The report profoundly covers how firms now adopt platform strategies to thrive in a digital economy ranging from app ecosystems to services marketplaces. Having spearheaded this, Kelly and Scott shared some insider information with us.
During the conversation, they highlight the evolution of platforms, from mere technical infrastructures to complex ecosystems, and then further delve into how understanding the intricacies of platform models is crucial for tech companies and all businesses looking to leverage the interconnected nature of modern markets.
Some of our ardent followers will know that this is the 2nd time we have Scott, Vice President of Platform Ecosystem, at HubSpot. Kelly, instead, works as a Platform Ecosystem Advocate, at the same company.
We are thrilled that they wanted to share the key learnings from co-authoring the “State of Platforms 2024” report - a tremendous piece of work that examines the evolving dynamics of the platform businesses, with a keen focus on the B2B SaaS industry.
In the conversation we explored the implications of evolving platforms for business strategy and operations, emphasizing the necessity for companies to continuously adapt and leverage these opportunities effectively, regardless of the role and business model. Our guests further touch upon how companies need to modulate around proliferation and nichification, integrations across sectors, and even look into these retributions' ethical and social aspects from a community-building perspective.
Key Highlights
👉 Deep Dive into B2B SaaS Platforms by analyzing the top 50 SaaS companies’ adoption of platform business models.
👉 Integration as a critical strategy for enhancing user experience and the platform's value proposition.
👉Industries that have fallen short in their platform game, and where their future is headed.
👉The challenges with outsourcing integration, and why the quality of integration makes or breaks your product’s market fit.
👉The platform industry as a continuously evolving ecosystem, and its implications on business.
👉How companies need to adapt their structure to support platform models.
👉Analysis of the broader implications of platform strategies on society and ethical considerations in platform management.
👉The potential of using ecosystems as a distribution strategy, and why even non-tech companies should consider integrating digital services into their offerings.
Topics /chapters
(00:00) The State of Platforms in 2024 - intro
(00:58) Introducing Kelly Sarabyn and Scott Brinker
(01:58) State of Platforms Report 2024
(10:09) Patterns of Platforms in 2024
(13:19) Outdated Metrics and Practices of Platforms
(16:10) Who should be thinking about Platforms today?
(20:24) Being a part of ecosystems as a distribution strategy
(23:57) Organization Structures Designed for Platforms
(27:31) Who should understand platforms in your organization?
(33:15) Proliferation and Nichification
(38:43) What is the key to unlock the future?
(45:17) Transformation in the Services Ecosystems
(51:29) Breadcrumbs and Suggestions
Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/kelly-scott
Episode recorded on August 7, 2023
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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We have a three-time returning guest on the podcast today, Sangeet Paul Choudary - certainly one of the most influential minds in the world of modern business.
Sangeet, an advisor and best-selling author, known for his work on platform economics and network effects, joins us to take us through the next era of competition in business: Sandwich Economics.
He speaks on the principles of the new phenomenon and shares insights into how organizations are now increasingly "sandwiching" markets vigorously consolidating profits and power. As this happens, Sangeet argues, it’s not always a driver of quality improvement in services and products.
Sangeet’s episodes are always packed with insights on the future, and this conversation is no different - in the closing, we even walk through AI agents, AGI, societal and ethical considerations, and much more. Tune in, this is not an episode to miss.
As our close followers and general practitioners of Platform Ecosystems know, Sangeet is not only one of the most distinguished thought leaders, renowned for his pioneering work on platform economics but also someone who can spot the intricacies of the impacts that such phenomena have on society.
He has authored two bestselling books, "Platform Scale" and "Platform Revolution," and comes with over a decade of expertise in advising global firms and governments on crafting effective platform strategies through his organization, “Platformation Labs”.
Sangeet always has golden insights, and this episode is packed with them. He takes us through the new term he coined to describe dangerous market dynamics that key players use to “sandwich” value across multiple layers of value chains and grounds them on examples from various industries. He further challenges conventional thinking and brings fresh perspectives on the ongoing dynamism and complexity of the market.
Key Highlights
👉 Transition from platform-based business models to Sandwich Economics
👉 Dominating multiple layers of the value chain, transforming competition and power dynamics in digital markets through Sandwich Economics.
👉 Case studies on organizations that implemented Sandwich Economics: Reliance's strategic maneuvers in India, and Amazon’s creation of their own value assets.
👉Difference between vertical integration and sandwich economics - and the importance of dominating horizontal layers at an industry scale for capturing profits and exerting control.
👉 Broader societal implications of shifting economic models, and the role of digital transformation in redefining value creation, capture, and distribution.
👉 The emergence of Artificial General Intelligence, and how it makes digital economics, organizational structures, and the essence of competition even more complex.
👉 Leadership methods (decentralized/ centralized) in an era of Sandwich Economics Contrary.
Topics /chapters
(00:00) Sandwich Economics: a New Era of Competition - Intro
(00:58) Introducing Sangeet
(02:23) All things Sandwich Economics
(10:26) Why is Sandwich Economics different from Vertical Integration?
(18:17) New Ways of Competing
(24:08) Playbook of Sandwich Economics and how is it different from enshittification?
(38:28) What are the antibodies?
(46:14) Where’s this evolving to?
(49:45) The emergence of AGI and the shape of markets
(55:41) Value Creation vs. Value Capture
Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/sangeet-choudary-3/
Episode recorded on August 7, 2023 Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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On today’s podcast, we host someone who - has been at the forefront of the Agile revolution, and, at the same time, became one of Agile movement's most vocal critics, to the extent, that he dared to say: “R.I.P Agile”.
Cliff Berg, Co-Founder and Managing Partner of Agile 2 Academy, and a leading figure in Agile and DevOps advising joins our podcast bringing his fresh perspectives on the decline of Agile. He also gives us a peek into the story of a book he recently co-authored, ‘Agile 2: The Next Iteration of Agile’.
Cliff takes us through what it means to re-imagine organizational practices and challenges the conventional framework-oriented approach, that often needs more contextualization and grounded action-based research.
Join us, as we discuss balancing leadership and self-organizing, and explore pragmatic approaches to operating successful businesses with agility and accountability.
This episode goes through a journey - we talk about Cliff’s viral post on the demise of Agile, and what he and a team of co-authors have done to consciously course-correct it, and publish a whole set of new ideas on how to approach Agile with a more contemporary and less ideological stance: Agile 2.
Cliff dismisses the narrative of “You don’t need managers”, and challenges why it’s important to reel our thoughts back in when it comes to decentralization of organizations.
He lays it out as it is: structure is not a bad thing per se, and the conversation goes through healthy ways of administering structure in organizations.
Tune in, if you’re interested in non-ideological ways to embrace agile practices, mixed with some of Boundaryless's staple topics: building optionality, entrepreneurial organizations that go big with skin in the game, and more.
Key Highlights
👉 Critical intersection between human behavior and technology, emphasizing the need for a deeper understanding of our digital coexistence.
👉 Calm Technology as an essential way to creating designs that respect human attention without overwhelming users.
👉Building tools that help users focus on the task and not the tool.
👉 Complexities of governance in technological and organizational contexts, with a focus on the potentials and pitfalls of decentralized autonomous organizations (DAOs).
👉 Ways to bring a shift towards innovations that serve humanity and contribute to a more equitable future.
👉 Developing a questioning mindset for driving meaningful technological advancements.
Topics /chapters
(00:00) R.I.P. Agile, Long Live Agile 2 - Intro
(02:09) The transition from Agile 1.0 to Agile 2.0
(10:36) Solving Limitations of Agile 1.0
(18:26) Frameworks as a means to an end
(31:23) Increasing Optionality and Designing for Problem Solving
(38:16) Finding a Balance in Beauraucracy
(44:43) The transformation that sticks
Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/cliff-berg/
Episode recorded on February 23, 2024
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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We rarely (if ever) get to host a cyborg anthropologist on our podcast, so we are thrilled to have Amber Case join us as a special guest for this episode.
Amber, who works at the intersection of human and technology interactions, shares her journey into envisioning what a calm technology is. Calm Technology is a design philosophy that advocates for technology to integrate into our lives, enhancing our ability to focus rather than distracting us. She takes us through everyday objects that have been designed this way and leaves us challenging what’s really “transparent technology”?
We stretch the boundaries to include a conversation on organizations and governance: a leading thread is that of keeping asking questions and not drinking the kool-aid of truthiness in how we think about tech and organizing.
Tune in to this provocation that leaps into the future of technology, its impact on society, and how you can navigate these landscapes with mindful intent.
This podcast started on a personal note - Amber shared her experience being a child of engineers, and also having early exposure to the natural world - both of which she believes set the precedence for what she does today.
She takes us through a wealth of experience she gained in her multifaceted career - having been a renowned book author, TED speaker, serial startup founder, advisor, co-founder of DAOs, Research Director at the Meta Governance Project, and most recently the founder of the Calm Tech Institute.
Amber advocates for a future where technology "gets out of your way and lets you live your life."This episode will elicit new questions for you and your career. This episode has been occasionally recorded as “sound only”. Key Highlights
👉 Critical intersection between human behavior and technology, emphasizing the need for a deeper understanding of our digital coexistence.
👉 Calm Technology as an essential way to creating designs that respect human attention without overwhelming users.
👉Building tools that help users focus on the task and not the tool.
👉 Complexities of governance in technological and organizational contexts, with a focus on the potentials and pitfalls of decentralized autonomous organizations (DAOs).
👉 Ways to bring a shift towards innovations that serve humanity and contribute to a more equitable future.
👉 Developing a questioning mindset for driving meaningful technological advancements.
Topics /chapters
(00:00) Building Calm Technology and Organizations - Intro
(02:09) The start of a cyborg anthropologist
(11:19) What happens as Technology fades into the background/ disappears?
(19:55) Technology as facilitator vs. distractor
(31:06) How to limit and grow technology
(48:53)
Organizations shaping itself to build better technology
(59:37) Breadcrumbs and Suggestions
Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/Amber-Case/
Episode recorded on February 22, 2024
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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In today’s episode, we are joined by João Rosa and Trond Hjorteland, two organizational consultants with a unique point of view, who take us through the depth of Open Systems Theory, and what it means to be socio-technical practitioners, passionate about transitioning democratic organizations to fast-flowing operational models.
With many years of experience in large and complex contexts, they delve into what it means to create a collaborative and democratic organization, and how to balance mission, business outcomes, and cognitive load.
Join us on this episode, as we debate the role of “purpose”, entrepreneurship, and autonomy and learn how to avoid the creation of agile bureaucracies.
Tune in, and get inspired.
In the conversation with Rosa and Hjorteland we started from an original question that Simone threw out at a small conference recently: how do we avoid building Agile Bureaucracies? What does it mean to develop a business that achieves agility without having to exert total control on flows and processes?
With increasingly complex and dynamic environments, it becomes pivotal for organizations to recognize and adapt to change, if not stay ahead of it and rigidities are more than dangerous - even the cultural ones.
Emphasizing learnings from different methodologies like Open Systems Theory, Domain Driven Design, and Team Topologies; our guests advocate a team-centered, and democratic approach over industrial and hierarchical practices. A unique episode to look out for. Tune in.
Key Highlights
👉 Evolving socio-technical systems to enhance organizational resilience against complexity and unpredictability.
👉 Integrating agile practices, Open System Theory, and collaborative sense-making to navigate complex organizational challenges.
👉 Participatory culture for enabling team autonomy and fostering ownership practices.
👉 Balancing strategic focus with adaptability, by leveraging external technologies for organizational evolution.
👉 The role of Team Topologies in creating effective communication and collaboration structures within organizations.
👉 Encouraging the shift towards a micro-entrepreneurial mindset within teams to promote innovation and autonomy.
Topics /chapters
(00:00) Intro - Avoiding the Agile Bureaucracy with Rosa and Hjorteland
(00:59) Guests Introduction
(02:37) Status Quo: Socio-Technical Systems
(10:38) Aligning organizational design and business outcomes
(20:52) Enabling entrepreneurship and building optionality
(39:25) Disruptions in Industrial Organization Thinking
(50:28) Theory of Organizations for a Complex World
(58:40) Breadcrumbs and Suggestions
Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/Rosa-Hjorteland/
Episode recorded on February 6, 2024
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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An independent tech consultant with over 20 years, Susanne Kaiser joins the podcast and shares her insights on what makes a robust socio-technical system.
Integrating takeaways from different approaches like Wardley Mapping, Domain Driven Design, and Team topologies, she helps the listeners understand how to mold systems into ones that are adaptable to change, how to invest in the right things, and how to avoid wasting resources on things that do not make a competitive advantage.
We further touch upon topics like building in bounded contexts and unbundling the right way. This episode has an ocean of information, which can help listeners achieve better strategic awareness of their company, products, and initiatives. Grab a coffee cup and a notebook and listen. In this episode, Susanne takes us through what it means to operate a business with a strategic perspective.
An organization’s evolutionary journey goes through high levels of change and uncertainty. With insights on bounded contexts and evolution, Susanne takes us through how you can enforce modularity and cohesion among the different parts of the system, to deal with such a journey.
With significant experience working as a consultant in the software development world, Susanne shares real-world examples of how organizations can create architecture and team structures that are dynamic and play to an organization's competitive advantage.
Key Highlights
👉 A holistic approach to building adaptive socio-technical systems optimized for rapid change
👉 Integration of business strategy, software design, and team organization methodologies such as Wardley mapping, Domain-Driven Design, and Team Topologies.
👉 Organizing strategic investment in core domains to maintain competitive advantage while leveraging off-the-shelf solutions for generic/peripheral subdomains.
👉 Identifty bounded contexts for enabling modularity and cohesion in software systems, supporting faster adaptation to change.
👉 Insights on cultural shifts within organizations, promoting autonomy, trust, and a micro-entrepreneurial mindset.
Topics /chapters
(00:00) Intro - Susanne Kaiser on Building the Right Things (& Building Things Right)
(01:22) Bridging three methodologies for Holistic Socio-Technical Systems
(16:19) Looking into Domain Driven Design
(24:32) What are Bounded Contexts? How do they play out for products and portfolios?
(35:35) Unbundling for a functional model/ Unbundling the right way
(41:20) Integrators & Competitive Advantages
(49:12) Closing Breadcrumbs and Suggestions
Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/susanne-kaiser/
Episode recorded on December 29, 2023
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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Jeremiah Owyang, a veteran with a vantage point of Silicon Valley and current General Partner at Blitzscaling Ventures joins us for the second time on the podcast. While he is now working on identifying and nurturing AI startups, this episode reflects his art of captivating audiences.
He takes us through the exponential growth of AI startups, its implications on creativity, health, wellness, and productivity, the ethical considerations surrounding its adoption, and the potential of AI to democratize professional skills. We even touch upon what’s next with AI in this thought-provoking discussion, so tune in and get listening into the future.
In this episode, Owyang demystifies complex technologies - a skill that has made him a sought-after speaker, capable of creating context and setting standards for the adoption of advanced technologies in Business, globally.
Jeremiah takes us on a journey from the inception of predictive AI to the emergence of ChatGPT the moment it was made ubiquitous. This episode is special since we go beyond the technology - through the socio-economic impacts of AI - with a bonus live demo of scenario-based voice interaction with an AI.
This episode is a deep dive into the future of AI and the sheer power of its technology from one of Silicon Valley's most influential voices. Don’t miss out.
Key Highlights
👉 AI's role in reshaping creativity and digital content, with digital influencers.
👉 Democratization of AI technology beyond the Silicon Valley - its global adoption.
👉Addressing the balance between technological advancement and the preservation of human values and rights, with Ethical AI.
👉 Consumer interaction with AI, and what the future will hold - mobile-first or wearables?
👉 A step towards artificial general intelligence (AGI) - The emergence of AI agents as autonomous systems enhancing personal and professional productivity.
👉 The role of AI in health, creating accessibility, affordability, and overall improvement in general wellness.
👉 Harnessing AI for Global Betterment - elevating health and education, paralleling the Industrial Revolution's transformation; akin to trading human cognitive efforts for computational prowess.
Topics /chapters
(00:00) Intro - Beyond the Code: Jeremiah Owyang on the New Era of AI
(02:29) Picture of the white-hote core of AI
(12:27) AI’s Creativity and Human Creativity
(18:51) Monetizing the future of AI
(27:46) Authenticity of AI
(39:01) AI and it’s human implications
(43:07) Breadcrumbs and Suggestions
Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/jeremiah-owyang2
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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Join us on this episode as we sit down with Charles Betz, a leading authority in enterprise architecture-related research. With a career dedicated to understanding how digitally enabled organizations (should) operate at scale, Charles is the VP and Research Director of Enterprise Architecture at Forrester.
Tune in as he discusses the evolution of technology, the challenges faced by enterprises as they integrate digital, and the critical and evolving role of enterprise architecture in modern business.
This is an all-encompassing episode featuring Charles Betz, the VP and Research Director of Enterprise Architecture at Forrester. With over two decades of experience in the field, Charles is a seasoned expert in enterprise architecture, digital transformation, and organizational strategy, making this a perfect episode for those looking to operate digitally enabled organizations, at scale.
With his wealth of knowledge, Charles takes us on a journey through the historical evolution of computing, tracing the path from the early days of digital challenges to the present era of cloud computing and platform capabilities. He shares perspectives on the evolving and pivotal role of enterprise architecture, a once technical role now increasingly in charge of facilitating technology alignment with product portfolios and business goals.
He introduces the concept of Outcome-Driven Architecture, emphasizing the principles of adaptability, creativity, and resilience, and prepares us as we explore together the digital landscape.
Key Highlights
👉 Distinguishing hardware and software in digital technology and the unifying capabilities of computing machines.
👉 Challenges faced by enterprise architecture - the risk of bureaucracy and the need to adapt to modern platform thinking
👉 Managing multiple PNL units in organizations, and the requirement for a balance between shared governance and shared services for efficient scaling.
👉 Effective portfolio management needs to meet architectural considerations.
👉 Outcome-driven architecture for achieving higher-level values such as adaptability, creativity, and resilience through architectural capabilities.
👉Engagement models for architecture groups and their cultural values, including value, accountability, and agility.
👉 Shift from a top-down approach to a value-driven perspective in managing technology portfolios.
👉 Systematic and rational management of digital portfolios to optimize investments and minimize redundancy and sprawl.
Topics /chapters
(00:00) Intro - Why Enterprise Architecture is not (just) about Technology
(08:20) Balancing Business Logic, Products, and Technology
(11:28) Enterprise Architecture in a Decentralized World
(18:39) Creating Coherence in Constraints
(34:10) Shifting Roles of Enterprise Architects
(39:33) Outcome-Driven Architecture Model at Forrester
(46:00) Shift from top-down to value-driven perspective
(49:07) Breadcrumbs and Suggestions
Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/charles-betz
Episode recorded on November 17, 2023
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eoMusic
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music
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