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Mark Treichel, former Executive Director at the NCUA (National Credit Union Administration) talks with David about the NCUA's Enterprise Risk Management program and the recent release of their risk appetite statement.
Topics include:
- How ERM at the NCUA started under Mark’s watch in 2015 and how releasing this risk appetite statement is the next evolution of what started back then
- The significance of the NCUA approving this publicly
- What the different NCUA board members had to say at the board meeting about the risk appetite statement
- The NCUA not taking any significant risk at this time
- Is ERM getting closer to being a requirement for credit unions?Mark can be found on LinkedIn or at his website:
https://www.linkedin.com/in/mark-treichel/
https://www.marktreichel.com/
https://www.marktreichel.com/podcastThe video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw
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Rachel Guyselman, Vice President of Risk & Compliance at Credit Union 1 Alaska, joins David in a discussion about Enterprise Risk Management.
Topics include:
- The play between what is compliant versus how to run the business, and how this translates to risk management
- Meeting with area leaders regularly to discuss risk and concerns and open-ended topics to update the key risk matrix
- The risk management committee and the ERM interactions with the board
- Strong support from the board, the CEO, and supervisory committee and how this assists Rachel and the ERM program
- The uniqueness of serving Alaskans as members in areas like real estate lending and providing basic financial services
- The power of networking with others to help you with your ERM journey and Rachel's recommended networking communitiesRachel can be reached here:
LinkedIn: https://www.linkedin.com/in/rachel-guyselman/
Email: [email protected]The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw
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Omar Ramsay, Chief Risk Officer at United States Senate Federal Credit Union, joins David in a discussion about Enterprise Risk Management.
Topics include:
- Omar's career progression from Law, to Compliance, to Risk Management and how his legal profession skills transfer to risk management.
- How the risk management team is staffed at USSFCU and what's included in the department.
- How ERM partners with Internal Audit on operational controls and controls testing.
- How Archer GRC is leveraged for vendor management, issue management, the risk register, and soon, business continuity.
- Issue management at USSFCU.
- Using an ERM maturity model as a tool to build enterprise risk management.
- The benefit of having an amazing team to work with.Omar can be reached on LinkedIn: https://www.linkedin.com/in/omarramsay/
The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw
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Christine Sanni, Founder & CEO of Sybal, joins David for an engaging discussion about Sybal's Proof-of-Governance™ and its relationship to Enterprise Risk Management.
Topics include:
- Christine's background in technology and her objective of creating better results for the human; you and I and customers and members
- Sybal's vision - What is Sybal, what is governance, and what is Proof-of-Governance™?
- How Sybal fits into the Risk, Governance, and Strategy ecosystem
- How Proof-of-Governance™ provides real-time effectiveness data that improves the efficacy of everything we do in risk management, like risk assessments, key risk indicators, and more
- How Proof-of-Governance™ improves your governance wellness and builds trust throughout all layers of the organization
- The six steps that clearly describe what Proof-of-Governance™ is, and how it benefits credit unions and other regulated industries
- How an organization gets started with Sybal and what that customer journey looks likeChristine Sanni can be found on LinkedIn so be sure to connect with her there. Information on Sybal can be found at Sybal.io and you can email [email protected] to get in contact.
The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw
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Ana Zuber, Director of Risk & Compliance at Mocse Credit Union in Modesto California, joins David in a discussion about Enterprise Risk Management.
Topics include:
- How Ana’s 20 years in banking are helping her build her ERM program that is less than a year old
- How ERM got started at Mocse
- What’s unique about ERM at Mocse and how every credit union has unique aspects of ERM
- How Ana is building relationships with leaders across the credit union and the positive impact this has on risk discussions
- Ana’s advice on how to get started with your ERM program and the danger of trying to mimic an already mature ERM programAna Zuber can be reached at [email protected]
The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw
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Aaron Prater, Vice President of Operational Risk Management at Alloya Corporate Federal Credit Union, joins David in a discussion about Enterprise Risk Management.
Topics include:
- How operational risk management is organized at Alloya
- What the ERM committee structure is at Alloya
- What's included in Aaron's operational risk area
- A large technology project under way at Alloya
- Working towards enhanced transactional monitoring with machine learning and artificial intelligence
- Aaron's data-driven approach to the new role, and why
- The challenges of being a remote risk leader, which is becoming more common in all roles since the pandemic
- How Aaron is talking with member credit unions and formulating how Alloya can help from a risk perspective
- Challenges in the operational risk area
- The risk management philosophy of C.U.P.
Aaron Prater can be reached on LinkedIn or at [email protected]
The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw -
With nearly 34 years at NCUA and 7 as Executive Director, Mark Treichel was responsible for every aspect of this agency. Mark knows the WHO, WHAT and HOW of the NCUA decision making process. With this knowledge, Mark is now helping credit unions with anything, and everything related to the NCUA, including passing the NCUA examination.
In this episode of ERM Perspectives, Mark talks with David about the NCUA and Enterprise Risk Management (ERM). Topics include:
- Mark's adventures starting in consulting, during the height of the pandemic
- Current NCUA priorities, such as fraud
- Staffing challenges for credit unions and the NCUA
- Todd Harper reappointed for a 6-year term
- What’s on Todd Harper’s agenda?
- How Mark helps credit unions
- Will the NCUA require ERM at some point?
- The catalyst for an ERM requirement by the NCUA
- The NCUA's very own ERM program
- Mark’s podcast "With Flying Colors" (Don't miss it!)Mark can be found on LinkedIn or at his website:
https://www.marktreichel.com/
https://www.marktreichel.com/podcastThe video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw
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Janelle Burgoyne, Chief Risk Officer at SECU, Maryland's largest credit union, joins David in a conversation about her Enterprise Risk Management Program.
Janelle's extensive background positioned her to make great progress at SECU. We talk about where the credit union industry is in general with Enterprise Risk Management.
Janelle talks with us about fraud management, a particularly strong area of her risk management program. Other topics include risk management training for the credit union and the creation of a SECU specific risk management framework for the credit union.
Janelle welcomes listeners to connect with her on LinkedIn to collaborate or ask questions.
The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw
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Kristen Scott, Chief Risk Officer at Telhio Credit Union in Columbus, Ohio, joins David in a conversation about her Enterprise Risk Management program.
Kristen covers many topics such as how her department is staffed, the importance of risk culture and support from executive management, the integration of risk management into the business, and how she dealt with two credit union mergers within the past five years.
Kristen closes out the conversation with some tips for how to start an ERM program and she talks about her board risk committee.
Kristen can be reached at [email protected] if you have questions or want to reach out.
The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw
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Andrea Brooks, Vice President of Compliance and Audit at UNCLE Credit Union in Livermore, CA, joins David in a conversation about her Enterprise Risk Management program.
Andrea explains how she built the ERM program by starting with the foundational elements of risk policy and risk appetite. From there she built the program in phases.
She covers the headwinds you can expect to face. Also learn how she leverages summer interns, and what they get out of working at UNCLE.
Andrea can be reached at [email protected]
The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw
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Chris Willey, Vice President of Enterprise Risk Management at American Eagle Financial Credit Union in East Hartford Connecticut, joins David in a conversation about her Enterprise Risk Management program.
Chris explains how the credit union arrived at nine categories of risk, and then talks about Key Risk Indicators and other features of the program.
The real strength of Chris's ERM program is the dollars at risk calculation she calls Surplus Net Worth. Listen to Chris explain how this is achieved and how it is received at the credit union.
We also talk about how software is not necessary for an ERM program and Chris does not use ERM software at American Eagle FCU.
Chris can be reached at [email protected] or by phone 860-338-4714.
The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw
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Ryan Koller, Vice President of Risk Management and Compliance at Cyprus Federal Credit Union in Salt Lake Utah, joins David in a conversation about his Enterprise Risk Management program.
Ryan explains his connection with the board of directors, how important communication is with each department at the credit union, and shares a funny joke about accountants and risk managers!
Ryan can be reached at [email protected]
The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw
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Wilkes walks us through his Enterprise Risk Management program including his successful approach to working with the board each year to determine risk appetite. He also talks about the credit unions recent considerations around climate change and ESG (Environmental, Social, and Governance).
Wilkes Hardin is the Vice President of Lending Compliance at Washington State Employees Credit Union. Wilkes can be reached at [email protected].
The video version of ERM Perspectives, including this episode, can be viewed on YouTube:
https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw -
As President & CEO of Meridian Trust Federal Credit Union in Cheyenne Wyoming, Kim Withers has taken responsibility for the credit union's Enterprise Risk Management program. Kim shares how she has built and organized the ERM program, and how she is managing risk at the credit union. She has a unique perspective given her role, and some great advice for ERM professionals.
Kim can be reached at [email protected].
The video version of ERM Perspectives, including this episode, can be viewed on YouTube:
https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw -
Michael walks us through his ERM program, and shares how he demonstrates the upside of risk management in terms of dollars. Michael is the SVP of Risk Management at the Credit Union of Southern California. He can be reached at [email protected].
The video version of ERM Perspectives, including this episode, can be viewed on YouTube:
https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw -
John walks us through the start of ERM at Alloya Corporate Federal Credit Union. We then cover various topics such as COSO, Alloya's four main areas of risk, and the use of derivatives to manage interest rate risk.
The video version of ERM Perspectives, including this episode, can be viewed on YouTube:
https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw -
Gavin shares how his credit union has been on an Enterprise Risk Management journey since 2018. We discuss Key Risk Indicators, risk reporting, and challenges to be overcome.
The video version of ERM Perspectives, including this episode, can be viewed on YouTube:
https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw
