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In this episode we have update on Barington Capital, commentary on the FTC's revived report, continued success in celebrations of life, and more.
Kates-Boylston Holiday Subscription Offers Barington Announces Board Picks FTC Still Naming and Shaming a Year Later Recent ‘SendOff’ Funerals Make News Ohio Funeral Directors Expand Event Offerings with Alcohol -
From the pages of American Cemetery and Cremation we bring you a Christmas travel story that ends where all stories must.
Click here for the full story.
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In this episode of Funeral Service Insider, we speak with Angela Woosley, a funeral director who has taken a solo approach to the business, catering to families with requests other funeral directors often won’t accommodate.
Modern Funeral Preferences: What I was hearing was not, “Oh, we really want this mahogany casket and this expensive, lined outer barrel container!” and “Absolutely, I love seeing embalmed people. They look so natural and lifelike, and certainly not like a mannequin!”
Rethinking Traditions: Everything we do with the dead, when you think about it, is really unpleasant. Everything. So, whatever we find for that particular family or person or client that resonates and feels good for them, for that person, that’s what we should be doing.
Celebration of Life: What truly matters about that person is not that they became a beautiful corpse, but that they lived a beautiful life and made an important imprint on other people’s lives.
Honoring Tradition: We took her out of her casket and placed her on a mattress and box spring that the family had gotten together. They brought red velvet ropes to separate her from grievers because her mom didn’t want people to cry on her (which is unlucky), and it was just the way that she wanted.
Breaking Down Barriers in Grief Support: The less we gatekeep and the more that we invite families in and partner with them rather than “serve” them or “guide” them or “direct” them, I think the more satisfied they’ll be with our services and the better their grief will be as well.
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Here are the stories we reference in this week’s In Case You Missed It.
Holiday Subscription Special
Major Investor Calls for Matthews Shake-up, Will Nominate New Board
Mercy University and Pierce Colleges of Funeral Service Agreement
Park Lawn Expands Presence in Illinois
Response to Park Lawn Expansion
White Marsh Saga Continues
No Jail for Casket Thief
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Welcome to another episode of "Funeral Service Insider," the podcast In this week's episode, we're bringing you the highlights of notable events and discussions from recent weeks.
HR & Leadership Forum Registration
Kates-Boylston Announces Newly Formed Advisory Board
Termination Gone Wrong
Amigone Funeral Home Crematory Ordered to Close Under New York Law
Unclaimed Remains Stories
Unfortunate Time for a Repair
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Jennifer Lindell-Roys, location leader for Kersey Funeral Home in Auburndale, Florida, is the American Funeral Director magazine 2024 Funeral Director of the Year.
Breaking Barriers in the Funeral Business: “The guy told me that I would have to probably work at Kmart because women weren't really supposed to be in the funeral business at that time.”
Breaking into the Funeral Industry: “I came into one funeral home in in Hollywood, Riverside and talked to the secretary, and then the funeral director came out to see me. And he says, ‘Oh, absolutely. We would love to have you.’”
Old-School Anatomy Lessons: “The one thing that we had to do is when we had anatomy, we had these plastic bodies in front of us and all these plastic pieces that like a puzzle that would be put in there. And we had to listen to a cassette tape on, you know, where this part went and what this part did and, you know, how many bones are there.”
The Challenges of the Holiday Season: “Christmas is a hard time for everybody. And it's even double hard when you've lost somebody. So we try to help them, make it through and let them know that we're here.”
Growing Community Support: “We do a business expo, which we have in March or April, and it's gotten bigger and bigger and bigger every year.”
Curiosity in the Classroom: “There was one kid that was really interested in it. He had so many good questions. He wanted to know all about the, the cremation and what happens and the embalming and what happens.”
Balancing Funeral Directing with Site Management: “I want to meet my families. I wanna be with my families and help them.”
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At Kates-Boylston's Dec. 10 HR & Leadership Forum, we will explore strategies for funeral professionals to retain top talent and enhance preneed programs.In this bonus epiusode, we speak with Wanda Sizemore, onboarding specialist at Envision Strategic Partners, about how she built her career as a preneed sales expert and her goals for the upcoming talk.
You can register for the Dec. 10 here.
Click here for complete show notes.
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In this episode, we cover key industry developments including a preview of Matthews International's earnings, the impact of funeral home consolidations, and the looming Federal Trade Commission rule changes.
We also explore unique stories like a Japanese coffin café and delve into the challenges facing a Pennsylvania funeral home company as they navigate financial difficulties.
Join us as we unravel these stories and more, offering insights and commentary on the death care industry. Whether you're a funeral director, cemeterian, mortuary professional, or simply interested in the evolving landscape of funeral service, this episode has something for you.
Holiday subscription special.
Four Years in, Anthem’s Will Andrews Is Still Willing to Make Big ChangesMatthews Earnings Preview
FTC Report
Coffin Cafe
Monument Company Fiasco
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In this episode of Funeral Service Insider, Tom Nondorf, editor of American Cemetery & Cremation, speaks with Domenic Antinucci, a program manager at Brownyard Group, about the specialized insurance needs cemeteries and crematories contend with. Antinucci also discusses how personal experiences and an unlikely career path enriched his appreciation for death care.
On Specialized Insurance for the Funeral Industry: "We launched this in 2017 because ... there was not a carrier that specialized in 10 to 15 lines of coverage in just cemetery, crematory, and funeral home risks nationally."
On Mishandling During COVID: "COVID brought to light a lot that could go wrong in a cemetery that is overwhelmed or not ready to manage the unfortunate amount of deaths that occurred in that amount of time."
On Managing Cemetery Hazards: "However they are managing their cemetery or their daily duties for their staff (it is important) that their staff keep an eye out for any potential hazards –whether it be a divot in the grass or a sinking of the grass from a recent burial – and to mark it with a marker.”
On Cemetery Safety Concerns: "I would suggest as much as possible, depending on their budget and availability, install as many security cameras as possible because we all know there could be some bad actors out there."
Be sure to click here to listen and then subscribe to get show notifications. Also, check out our “In Case You Missed It” video series.
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Welcome to the latest edition of ICYMI from Funeral Service Insider. As always, we are here to keep you informed about the latest funeral service happenings and trends. Here's what we have on deck this week.
New Jersey License Changes
CANA Announces Dues Increase
Barbara Kemmis Podcast
Green Burials Return to Billings
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Welcome to the latest edition of ICYMI from Funeral Service Insider. As always, we are here to keep you informed about the latest happenings and trends within the funeral industry. Here's what we have on deck this week.
Special Holiday Subscription Prices
Both SCI and Carriage plan big 2025 acquisitions.
Post-Cremation Memorialization Mixup
Cemetery Association Names Board and Officers
A Different Call to Serve the Dead
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Kates-Boylston hosts the Advances in Funeral Innovations conference Nov. 12-13 in Houston. Over two days, attendees will hear about some emerging trends and best practices for running their operations. In what follows, we speak with Darren Crouch, president and CEO of Passages International Inc.
Click here for complete show notes.
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This Week on FSI: The Podcast
In this episode of Funeral Service Insider, we speak with Jennifer Lares, a “Mortuary Mary Poppins” who brings training (and continuing education units) on-site for funeral homes. We also explore how social media can responsibly showcase professionalism while evolving consumer needs demand personalized service over traditional offerings.
Click here for complete show notes.
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Welcome to the latest edition of ICYMI from Funeral Service Insider. As always, we are here to keep you informed about the latest happenings and trends within the funeral industry. Here's what we have on deck this week.
Welcome to the latest edition of ICYMI from Funeral Service Insider. As always, we are here to keep you informed about the latest happenings and trends within the funeral industry. Here's what we have on deck this week:
Holiday subscription special.
SCI Earnings
Carriage Earnings
Manitoba Cemetery
Georgia Body Case
Tribute Technologies
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Barcley Cadet discusses his upcoming presentation of "The Evolution of Talent Recruitment," at the upcoming Kates-Boylston Advances in Funeral Innovations conference Nov. 12-13 in Houston, Texas. In this bonus episode, he speaks about internal versus external recruitment teams and the changing landscape of recruiting for funeral service.
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Titan Casket Introduces “Mort” the Plushie Casket
Unclaimed Remains-Related stories:
More Than Just Unclaimed Remains
Moving Day at the Mausoleum
Unclaimed Remains Get a Catholic Disposition in New Hampshire
M&A
SCI Scoops up Failing Restaurant Property
Gray Mortuary Merges with McAfee
Industry News
1Director Wins 2024 NFDA Innovation Award
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In this episode, we speak with Peter Quakenbush about his journey as a proponent of conservation burial. Aiming to create a conservation burial site in Michigan, Quakenbush ran into opposition from some of the townspeople, and, eventually, the town outlawed cemeteries to keep him from opening one. After a recent win in court, he talks about the project’s history and of the long road forward.
Click here for complete show notes.
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Welcome to the latest edition of ICYMI from Funeral Service Insider. As always, we are here to keep you informed about the latest happenings and trends within the funeral industry. Here's what we have on deck this week:
Advances in Funeral Innovations Conference
Precoa Acquires Life-planning Brand Everplans
Cody Gortmaker: Triple Threat Funeral Director
BC Gets More Green Burial Space
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Kates-Boylston hosts the Advances in Funeral Innovations conference Nov. 12-13 in Houston. Over the course of two days, attendees will hear about some emerging trends and best practices for running their operations. In what follows, we speak with two representatives of National Guardian Life Insurance Company. Melissa Posey Loose is the assistant vice president of marketing communications for NGL and Kenn Peterson is NGL’s vice president of lending and business development.
They will present, “Culture: Your Business’s Ultimate Superpower,” which is a look at an alternative approach to innovation. We spoke with them recently about what they hope to accomplish with their talk and what attendees can expect.
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Welcome to the latest edition of ICYMI from Funeral Service Insider. As always, we are here to keep you informed about the latest happenings and trends within the funeral industry. Here's what we have on deck this week:
Advances in Funeral Innovations Conference
Australian Funeral News
Deeley Honored for 50 Years of Funeral Service
Disclosure Fine for Iowa Repeat Offender
Gricoski Sells to Hummel
Koch Joins Grau Funeral Homes
Funeral Directors Life Approved to Sell Preneed Life Insurance in Virginia
Alix and Elevia Join Forces to Integrate Estate Settlement Into Aftercare Support Services
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