Thinking through the Season - Finding Growth in a Crisis

21 12月 2020 · Make Space for Growth Podcast

00:18:47

For Season 1, I have asked amazing women leaders around the world to join me in a fireside chat about how they have dealt with lockdown and the covid-19 crisis. We spent some time learning about their businesses and inevitably talk about how they have coped (or not) with this crisis - both in business and in their homes. For the last episode, I chose the main topics that emerged.

On balance, the stories of the 10 women I interviewed in the last 6 months are stories of hope and light. Whilst crisis can be really tough, they are also a time where our inner strengths are revealed, our core values are exposed and re-affirmed, and our life goes through changes that were bound to happen for a long time. So let's go back in time!

The start of the podcast

I have been on a journey. And what a journey it has been. I still remember the day the idea came to me. What if? I shooed it away as if it was a disease. Well, I could not possibly have any time to launch a podcast. I am too afraid of launching a podcast. And I don't know how to do a podcast. Who would possibly want to talk to me. Who would possibly want to listen.

That day, the idea hung over me as a cloud, and I think it must have been visible. I remember at some point Hubby B looked at me with an inquisitive look and said "what are you thinking". I said "nothing". One of those women nothing that has all but nothing on it. I resisted to telling him because my hope was that it would go away.

As usual, I was not successful keeping something away from him, and when I told him I was thinking of launching a podcast talking to women about how we could find positive sides to this crisis, his response was clear.

Sounds great, just do it.

I was puzzled. In fact, I was hoping he would call me to my senses and remind me of all the commitments I already have. He didn't. And so I boarded this virtual journey and never looked back. So what did women tell me during this journey?

The Finale

I had a hard time picking the main themes. Each time I listened to the podcasts again I felt like adding more. Today, I want to talk about how women reinvented themselves, how they made the best of this time, how they led their businesses through growth and also how they stayed authentic and connected with themselves. This does not do full justice to all that we have talked about, but I will leave it to your curiosity to find a few more.

Reinventing themselves

When I first started finding out about the businesses each women led, I knew each of them was bound to have found challenges as the pandemic hit. This was not an easy time. All businesses coming to the podcast were, in one way or another affected by the pandemic. Retail shops, food, design businesses, publishing companies, online platforms, data companies, coaching. Some may have benefited from the pandemic, but overall, almost all had to reinvent themselves.

Filipa was forced to close the Wink shops early on and put everyone on furlough. She put contracts on hold and suspended rent. She felt responsible not only for her team but also for her franchisees, who turned to her for direction. Moreover, she knew that she had to reinvent the practices very quickly so she would be ready to re-open. The management team spend the time figuring out how the new normal in beauty services would be. Whilst she really struggled in the beginning of the pandemic (and some tears were involved), she snapped herself out of it and found a strength she did not know she had.

As for Martina, adapting is in her nature. While she was lucky she had just received the stock from China for her main product - the MUtable - she was left without the ability to develop a new product she was launching - the MUwall. The usual process would involve sending her designers to China where they would work very hands on with the production company. As that was no longer possible, she had to find new alternatives. At the same time, her customers were desperate looking for advice on how to entertain their children. No wonder! The company quickly started curating and later developing content. In the end, she believes she had more resilience than most, as creating a start-up requires you to just have lots of resilience.

Adriana did not waste any time taking bold steps in her business. As some of her clients in the retail and transport sector in Brazil started cancelling contracts, she was quick to renegotiate extensions or suspensions instead. She sent her team home early and a few weeks into lock down, she just cancelled their own rent and now runs a fully virtual team. In a time where companies needed to be even more in touch with their customers, VAIPE took a key role in allowing them to communicate and survey them, especially in the area of mental health. Adriana created a new product, free for clients or non clients, and with that, managed to continue to keep the momentum of her company. By September, she was already pretty much where she always thought she would be, despite Covid.

If there is someone that lived through reinventing practices was Dr. Kristina Brovig. As a doctor, she had to find systems to be closer to her patients without being able to see them in such a difficult time. She had check-ins every few hours, patients coughing to a recording and anything that a simple phone could provide. With technology, she managed to follow 30-40 patients at each time. Looking forward, she can't imagine that things won't change. Tele-medicine has opened up opportunities for more efficiency and limiting people's exposure. She has the hope that practices will evolve to make more use of tele-medicine as a complementary way to see people and do investigative medicine.

Living Growth

Crisis can indeed make space for growth. Whilst many suffered, some products did go through exponential demand, though some not without changes for the new environment. People wanted to give more and they did so online, people needed more ways to connect (especially in old age) and they did so online. People spent more time at home, so they wanted baking products, books, content and advice. They also had more time to connect with themselves.

As Emily had just launched Grapevine and was trying to grapple with the change the pandemic imposed, suddenly her business started to grow exponentially. With Covid, there was a lot of social need and people were looking at ways to give back and help. In addition, the giving circles were no longer able to meet in person and needed virtual ways to come together. Whilst they were overwhelmed with all the work, they also felt compelled to do everything that they could, as they were not only supporting their customers, but also their communities at large. The business evolved to support customers with more than their payments to also helping giving circles hosting events and taking decisions virtually in this new environment.

For Constanze, she took a bold step early to stock up on ingredients ahead of lockdown in Germany. She stocked the raw materials anywhere that she could and then managed the company through huge growth from a remote location in the Black Forest, and away from her factory. Customers were home and Glutenfreie's baking mixture was at peak demand. On top of it, she landed a key agreement with the largest organic products brand in Germany. As she described it, it was a true explosion. She has gone from a team of 3 to a team of 10, expanded the kitchen-factory and the storage capacity.

Making the best of the time

This was a time for growth, a time for reinventing yourself. No matter what, the women I interviewed took bold steps but they also sought to make the best of this time. 2020 may have brought them tough times, but they will also leave it with good memories. For them, and those around them.

In Singapore, Pridhee found that they had huge demand for the books when lockdown kicked in, but no way to provide these books. So they pivoted to providing audio files or a video session to give a resource to parents who were (desperately) looking to get their hands on the books. When books finally went back to the essential good category, then they could fulfil all demand. At the same time, her customers were more engaged then ever. So they reversed the process and started asking their customers what they wanted and to share their content. With that, the company is now looking for new launches. From difficulties, came opportunities. And Pridhee has given her advice to us "Just do it". She concentrated on celebrating the small wins she achieved. She opened a bottle of champagne to celebrate .

Meredith launched a business that could not have been more attractive during this time. It is a platform dedicated to people 60 and better and to provide them with alternatives to living their homes where they are still in a very active stage of their lives. She did not know there was a pandemic that would require the elderly to really stay home during the coming months when she launched in early 2020. Talk about timing! During the pandemic, members wrote to Meredith describing this platform as a "lifeline". People have found community and sanity in a very insane time. There was always a great need for them to do what they do, but in the age of covid, the need became ever so much larger. It was not about whether people wanted to stay home, but rather they had to stay home. This compelled Meredith to work even harder, having launched the platform only 3 months before lockdown kicked in. Living in her childhood home, she made the best of her 7-days a week start-up working style and sought to build memories for her.

Being true to ourselves

This time did not come without its challenges. Be it putting employees on furlough or dealing with exponential growth, becoming an overnight teacher or having no product to sell, having cancelled contracts or having no time to sleep, these women have been leaders through this crisis. Leaders in the way they deal with their businesses, their homes and themselves.

One thing that struck me in all my chats was the honesty and authenticity people brought into the conversation. From Episode 1 to Episode 10 , there was something to be said about the way each woman opened up and shared their struggles, their tips and shortcuts, their advice to themselves if they got to do it all over again. I am a big believer in authenticity. Whilst it is often seen as weak or vulnerable, I see it more as being self-aware and truthful about it. And as a host, it was key for me to bring real stories to the world. Stories of growth in the face of adversity, but stories that recognised adversity as a key part of the change. Not all painted in roses.

In my conversation with Christine, she stated how she was, as a coach, seeing seeing burnout and stress as more common topics in the corporates she was talking to. Helping employees manage their mental health is no longer a nice to have for companies. She also found that this was a time for reflection for people who were taking time to dive into themselves and really figuring out what they wanted to do. As a coach, helping people do that "click" is the magical moment that drives her. Whilst she felt like she was already at a slow pace, which helped her deal with this lockdown, she struggled with the lack of social interaction. This is when she found out she was an extrovert. Unlike me, I found out the introvert in me!

The final episode brought me to Arese in Nigeria. She brought us her story of how she struggled with her mindset through the early times of the pandemic, struggling with weight gain, lack of focus and lots of anxiety about the future. She questioned how she lived her life and debated with her fears in the face of a pandemic. However, after lots of mindset work, she pulled it through, started boxing, lost the extra weight and enjoyed her times with her daughter, getting to know her better and even rapping together. By the Fall, she had launched a 13 episode TV series based on her book, as part of her quest to change the face of African Millenial Women Literacy. She stayed true to her mission, and to herself.

The Wrap Up

It is a wrap up. Thank you for being part of Season 1 of the Make Space for Growth podcast. It has been such a great experience to put this together for you and importantly, to all the women that agreed to be part of this journey. Share this episode, binge listen and let me know what you have enjoyed the most.

The 10 Words to Describe Lockdown Challenging - Filipa Tiring - Martina Present (and Slow) - Christine Exhausting (and Enlightening) - Kristina Grow Grow Grow - Pridhee Tumultuous (but also educational, inspiring, challenging) - Emily Corona Holiday - Constanze Stamina - Meredith Best time of my life - Adriana Manic - Arese

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The importance of having fun with Carmen Alfonso Rico
19 1月· Make Space for Growth Podcast
You can feel the energy in the voice or the video. It is contagious. A breath of fresh air in a world that is almost afraid of joy. That is how I felt coming out of recording the new season of the podcast with Carmen Alfonso Rico. It is not every day that you meet someone who is unapologetic about having fun and enjoying what she is doing.

Kicking off with politics

Carmen wanted to be the US Secretary of State when she was a little girl. Note she was not a US national or living in the US, but that did not seem to stop her. Serendipity determined she would start her career in politics, in the middle of the PIGS crisis. What she most learnt that stayed with her was the human aspect of the industry. The work was very human-driven, which aligned with Carmen's goals.

London and Finance

Carmen is quick to affirm her life is not a straight line. As she wanted to grow and learn more, she realized a lot of her peers had moved to London to work in Finance, so she decided to follow along and "served" her time in Investment Banking. Despite the clear change in seniority level, she did learn the value of attention to detail, translating it into a responsibility when you are entrusted with someone's business. We share a few stories on our focus on the colour of charts or the spacing between words. I am not always proud of it, but Carmen's interpretation certainly makes me feel better.

Finding out what you do not like

Carmen wanted to keep moving and go into what she thought would be her future - being an entrepreneur. First, she got herself into VC and then decided to go on to become a tech entrepreneur. Against her expectations, she did not like it and she also missed investing. She preferred to cover many things rather than a single thing very deeply. For a moment, I thought it was me talking I must admit. She came to the conclusion she preferred the variety of content and took that as she moved her career forward.

Serendipity and opportunity

As Carmen found her way back into the VC world, she stumbled across the Hopin opportunity. That is when she first started being an angel investor. But not just any angel investor. Carmen built a unique relationship of trust with the founder, working alongside him in a very collaborative manner. She truly enjoyed becoming the trusted advisor and went on to do more angel investments.

Seeding Killers with a Heart

Carmen saw the opportunity to scale up the angel investments she was doing into a business model. Counter-intuitively, she went back on the cap table by moving to the seed stage of the companies to focus intensely on the "power of small", as she calls it.

Why Killers with a Heart? Carmen has a strong preference for companies that are solving a very painful pain and have a high amount of customer love, almost like a cult. As to the Killers part, she did learn in banking that you can be delivering but still be kind, so that is part of her due diligence process. Over time, the importance she placed on IQ and EQ was a journey of acceptance of what truly mattered in making a business successful.

Energy from fun

For Carmen, a good day will start early and have exercise, reading a book, meeting great founders and hosting people. This will give a good perspective of what matters to her. As I tried to understand what drives her energy, her response no doubt surprised me:

"I'm obsessed"

It is the fun and energy she puts into things that drive the enjoyment that you hear in her voice. And she reminds herself of the importance of having fun before every meeting, no matter how big or small. She does it with immense conviction that she has found her superpower and is joyful about living it.

When I came out of the podcast, a smile of energy lightened me up on a day that had started very gloomy. And more importantly, I felt connected, and just a bit more normal. Passion and obsession are more common than we think sometimes.

Carmen's List
Advice: Find your superpower Book: The Power Law (Non-Fiction), Pushing Past the Night (Fiction) Quote: Function in disaster, finish in style Word of the Year: Growth
Stay connected
Meet Carmen on Linkedin Join the Make Space for Growth newsletter and newly launched Linkedin Group Follow me on Linkedin, Instagram or Twitter
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Listening to Yourself with Samreen Ghani
13 9月 2023· Make Space for Growth Podcast
Before the summer break, I reconnected with old colleague Samreen Ghani to talk about her journey and her role as President of Moonbug Studios. It had been a long time since our M&A times together! And we end up finding ourselves in a similar life reflection on "how you measure your life"!

The Early Days

Samreen did not follow the expected path. Her earliest memory from childhood was spelling the word "doctor", which was exciting for her parents as she grew up. In Pakistan, her expected paths would have been doctor, engineer, lawyer or banker if she wanted to define herself as successful. So as she finished her degree, she joined investment banking, which she sees today as a great grounding experience to give you the technical skills, but also the discipline and work ethic you need later in life. From there, Samreen started moving along her "5-Year-Plans".

Career Transition

As she evaluated the next 5-year period, Samreen realized she did not want to stay in M&A and started looking at the industry she enjoyed and the type of transferable skills she had. With that, Samreen moved to entertainment but stayed in Finance. Whilst she gained the work-life balance, she did not feel she had a fit with the corporate culture. She found herself only halfway through her 5-year plan but not happy with where she was going. That is when she really started exploring what she wanted to do and in which type of corporation.

She felt the clock ticking on her as she engaged in her career break (I can see where she is coming from) and really gave herself time to reflect. For her, what worked was to talk to different people and be open about what the future would be. She was talking to people across industries and different types of small to large corporations. More importantly, she was open to herself about what worked and did not work for her.

"Sometimes there is so much noise around us that we forget who we are and what makes us happy!"

Listening to your inner self

You may not always want to listen to it, as sometimes it tells you things you don't want to hear. But it is when you hear yourself that things may work out better, so talking to people is a part of the process but can't be the main driver. Amongst one of the many conversations, an opportunity came up to participate in a project that then became a role. Samreen stayed close to the finance space and used her early career skills along the way.

Further along the way, as her 5-year plan included building a family, she also had the opportunity to join Moonbug as CFO and later President, while doing multiple acquisitions and funding rounds. This experience tested her in ways like never before.

Prioritizing and Focusing

There is enough work to fill any hour of the day, so you need to focus on the big things you want to achieve. Samreen runs a to-do list across work and family, but she reminds us that you also need to create the right level of infrastructure and autonomy so that people can help you and you are not the bottleneck.

On top of it, it is important to keep an eye on the end goal, to ensure you are prioritizing accordingly and ensuring you are taking small steps towards the longer-term goal.

A non-linear path

Samreen describes herself as very organized. But when you are figuring out your path you can't always expect it to be very linear. Staying nimble and going out of her comfort zone has been key for her, however if she were to look at the chart of her career throughout time, it would still be on a positive trajectory towards her goals. It just does not have to mean the same path to everyone. It is important to remember that you could do things differently, but they may not have been better or worse than your current choices.

"Don't be afraid to be not liked"

As a leader, you can't always be liked. That is a defining characteristic of Samreen. You need to make difficult decisions, but they are not always going to be popular. You can make difficult choices, but you can do them with empathy and kindness. In running a business, there is a big people element in it, with a lot of grey areas that need to be managed.

Samreen reminds me that the need the small kids have goes away very quickly and there is a short amount of time to make the most of it. That helps her keep perspective with her priorities and the demands on her time coming from everywhere.

Samreen's List
Advice: There is a lot to be said about listening to yourself. So try to get to know yourself better Book: The Alchemist Quote: Fail Fast Word of the Year: Soul-searching
Stay connected
Meet Samreen on Linkedin Join the Make Space for Growth newsletter and newly launched Linkedin Group Follow me on Linkedin, Instagram or Twitter
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Believing in Serendipity with Rita Vilas-Boas
15 6月 2023· Make Space for Growth Podcast
Rita Vilas Boas first connected with me on Linkedin. After a lot of online engagement, we finally met in person last year to find out we shared many passions. When she was a little girl, Rita wanted to dismantle things and figure out how things worked, but deep down, she wanted to be part of Fame, and dance on a Taxi roof in the streets of New York. Can you picture it?
Different lives
Rita studied biotechnology but soon found out about marketing, where she started her career. She threw herself into it and got a job at Loreal. For 20 years, she was a marketer in multinationals and large family businesses. Through social acquaintances Rita started investing on the side and, in the Covid era, thought this was something she could do full-time, supporting founders and thriving as an investor. Between these areas, Rita talks only about serendipity:

"if we plan too much, it never happens, be ready to change and pivot."

Rita believes we should have 3 careers in our lives. She is now onto the second one, but the future is open for the third phase. Perhaps that's when she will get to the dancing part!
Becoming an investor
Rita is a hands-on investor and puts her money where her efforts will also be. She is keen to be part of the journey and be there along the way for founders.

"Instead of just saying the talk, I walk the talk"

Rita is taking an increasing role in the ecosystem and going through the VC Lab to take her efforts as a business angel further. She wants to bring more transparency into the VC world and is keen to put the new ideas to life. She invests when she believes, and that energy and passion translate into her day-to-day actions.
The day-to-day
Rita has a structured approach to her day, reserving some focus time for due diligence on her potential investments, but also a lot of time out there to see pitches and attend conferences. The balance is hard to find, but it is important to be open to the flow of information constantly thrown your way.
Common threads
Rita claims the common thread in her life is "breaking ceilings". She chose a male-orientated sales environment over marketing, she chose the wine business as the first woman director in the family business, then start-ups in China and now an investor in Portugal. She wants people to hear her voice, and through that, also be inspired to find their own voice. She has become a player with a diverse background because she believes that is where her advantage lies. Rita is a strong believer in diverse teams and believes time will demonstrate the results.
Rita's List Advice: You can't please everyone. Make space for: Learning Get rid of: all the people wanting to "pick your brains" Quote: "Work hard, play harder" AND "If I want to go faster, I will go alone, if I want to go far, I will go with others" Word: Achievement Stay connected Meet Rita on Linkedin Join the Make Space for Growth newsletter and newly launched Linkedin Group Follow me on Linkedin, Instagram or Twitter
Coming back to the podcast after a long pause has been refreshing and inspiring. The next guest is already in the oven. Send feedback and enjoy!
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Finding your happiness with Sabine Tejerina
30 11月 2022· Make Space for Growth Podcast
When she was a little girl, Sabine wanted to be a businesswoman. In the middle of the pandemic, faced with economic distress in parts of the world and her day job helping large companies restructure and prepare for the economic downfall of Covid, she went on a life change. She became an entrepreneur and has since then been living the rollercoaster of start-up life.

"It's not always the big decisions that impact your life", Clay Christensen

Share ownership as a goal

The idea for Upstreet started with a focus on rewarding customers for loyalty through company shares. Research shows that customers are more loyal to a company they have a stake in. Moreover, they are willing to pay more. Upstreet came in as a provider for these share ownership programs. It also allowed people to give shares in the ever more exciting space of micro-investing. More recently, the company has evolved to facilitate share ownership for employees. While we may think that is an already resolved issue as we hear of start-up employees winning small fortunes when the companies become unicorns, this is still not always a common form of reward. Sabine believes it is important that more companies can do this, as it is key for employees to have an upside stake in the future of the company.

Women Share Ownership

In Australia, the percentage of women that make up the total number of Australian investors is still around 18%. Sabine believes Upstreet can play a role in reducing the inequity here as well. It starts with women earning the first shares through one of Upstreet's programmes and then demystifying ownership from there.

From consultant to COO

The skillset that came with her consulting background is extremely valuable, however, Sabine describes the start-up life as very different. A consultant's life is stressful no doubt, but it is also surrounded by lots of comforts and the certainty of payroll coming in at the end of the month. On the other side, Sabine now knows a whole new level of stress, that of running a company, having to meet payroll, winning a customer to find out they won't do a contract until perhaps the next year.

"That is what real stress looks like!", Sabine

Finding the Silver lining

Sabine reveals her way of dealing with these challenges. Since early in her life, she has always sought to find the silver lining, to identify the good, even if small, in any bad situation. Yes, she still gets upset when something bad happens, she is still human. But she has a tendency to bring perspective and find something that makes it better. We also talked about how everything seems to be better just when you sleep on it and wake up the next day. We both seem to have a tendency to try to go to bed early when we have a particularly bad day, in the hope a new day will be halfway through resolving the feeling. It mostly works.

A holistic approach

Sabine does not believe in balance. In fact, the way she described her single to-do list seems very much like she is practising "Work-life sway", my newly learnt expression from the book "Power Mums". Her to-do list incorporates anything she needs to get done, be it for the company, for her or for her family. She approaches her day as a whole and does not try to compartmentalize too much as she does not think balance is a real thing. I tend to agree (but I still keep 2 separate lists)

I had not spoken to Sabine in almost 15 years. Speaking to her felt like meeting an old school friend. I am passionate about how she is pursuing her own type of balance through her life choices whilst growing a company she is extremely passionate about. And the added bonus that can contribute to a reduction in the equity ownership gender gap no doubt makes it even more special to me. I can't wait to see what Upstreet is up to next!

Sabine's List
Quote: "Go find your happiness, your happiness will not find you" Word of the Year: Renewal Book: How will you measure your life, Clay Christensen
Stay connected
Meet Sabine on Linkedin and meet Upstreet Join the Make Space for Growth community Follow me on Linkedin, Instagram or Twitter
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A life dedicated to purpose with Daniela Barone Soares
4 10月 2022· Make Space for Growth Podcast
It is unusual to find someone who wanted to be something as a child that they are today. Daniela started volunteering at age 12 and she always knew her life would be dedicated to making the problems of the world better. These experiences increased her resolve to do something about it, even if she did not know how.

A glide path

"When you look back, it all seems to make sense"

Daniela

However, it was not so rational at the time. As Daniela was working in Private Equity, she realized her skillset was truly invaluable in the social sector and realized she could start making a difference in this space sooner than she expected. The right opportunity appeared to go and work at Save the Children and she took it. This was a great opportunity to evaluate the challenges and benefits of charities and the whole development space and provided the best information for the following career moves.

Impetus

Daniela recognised the models of traditional finance were not working. So at Impetus, she focused on supporting charitable organizations in order for them to be more impactful, being able to scale and broaden impact. This was at a time when impact investment was not a thing. I remember this is when I first met Daniela, as I considered joining a world at the time (very little) known as Social VC. They experimented a fair amount and it was Daniela's first large stride in creating impact at scale.

Scale is the key

Daniela is fundamentally interested in impact at scale. It needs to come hand in hand with impact for her. So, when looking at opportunities, she is looking for pathways to finance projects that can be replicated and open avenues for more funding going into it. Snowball was also the first fund of its kind globally, optimizing for risk, return and impact. The model was done scalable from the start, with the view of making impact investment available for all. With a 6-year track record, impact investment is what they do, not a strand, not a separate goal, it is intrinsic to the model.

Implementing a vision
"Our vision is very big and the day-to-day is nitty-gritty"

Hardly a quote could replicate better how the best vision is implemented. In Daniela's view, every investment has an impact, even if people are not accounting for it. So at Snowball, they internalize these responsibilities day-to-day, to ensure the investment system is serving the environment and planet and recognising the impact of each financial decision. Whilst they have a grand vision of what they want to achieve, as CEO, she spends her time ensuring each action is aligned and contributing forward to this vision.

A CEO that cares

Daniela's defining characteristic as CEO across all her ventures is that she cares. She cares about the mission, the people, and the outcome. Daniela surrounds herself with people that can challenge her and are also constructive and able to build something together. At the same time, she can operate at a very high picture strategic level and down to detail. My type of CEO, no doubt, navigating between the 2 at all times!

Daniela is extremely positive about the opportunities ahead. Seeing impact investing as the only way to invest, she identifies multiple areas of opportunity where we can achieve impact at scale. Throughout her life, she has tuned in this vision of purpose, of impact and of scale.

Daniela's List:
Quote: "Business is the most powerful force invented, it can solve problems as effectively as it creates them" Word of the Year: Patience and Lightness Book: Difficult Women, Roxane Gay
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Never waste a good crisis with Inês Santos Silva
2 8月 2022· Make Space for Growth Podcast
With a love for learning since early age, I have a feeling Inês will be learning for many years to come. She is passionate about innovation, and is not scared about solving a challenge. You just have to look at her resume to see this. I lost count of the number of roles and ventures in her LinkedIn profile.
A fast-starter
Ines assessed start-ups needed support way before it was cool to talk about accelerator programs. So she designed one. And expanded it to multiple cities. She determined there was a need for social ventures long before social impact was a concept. So she dedicated her efforts to Social Value Generator. She found she was often the only woman attending Tech events, so she decided to create a network for Women in Tech. She assessed that only a small percentage of businesses' procurement goes into woman-owned businesses - so she created a database of women-owned businesses that large corporations can use, so there is no longer the excuse that "they can't find them". What's next?
Time for space
Inês is taking time to define her next steps. She is not in a rush and is, as expected, putting a lot of time into learning. She knows it will involve AI, Web 3 and all the new developments in this area, but she has not defined yet where next she will put her energy. She has been brave to really take a step back and create this space for thought. In her daily life, she has also become better at incorporating moments of space into her life, especially as the pandemic thought us that there is so much we can do remotely.
Looking back
Inês feels the things she has done are mostly connected and the reason they seem so many are because she started early. But more importantly, she reminds us that there are a lot of ideas she had that never had the light of day. She was willing to try a few ideas that were not fully formed (like the first accelerator week for Start-up Pirates). The first step is the one that makes things happen:

"It is much easier to move something that is already moving"
Old piece of advice
The other reflection Ines brings us is one someone shared with her early in her career. As she met someone with a very different lifestyle more than 10 years ago (a famous digital nomad), she questioned his choices to understand what drove him. The answer was simple

"What is the worst that can happen?"

When thinking about it like this, we are often reminded we can probably live with the outcome.
Never waste a good crisis
As for many of her ventures, Inês was early for the pandemic. She got supplies early in February and buckled up. As she did so, she focused on this quote by Churchill to ensure she would not go crazy during these times. She focused on working hard on her company in consulting at the time. One of the things that Inês definitely put to good use, was the time to start eating healthy and take better care of herself.
Final thoughts?
The best time to plant a tree was 20 years ago, the 2nd best time is today!
To remember Quote: Never waste a good crisis (Winston Churchill) Word of the Year: Experimentation Book: Meditations, by Marcus Aurelius (and Ines Goodreads list here) Find Ines here See more about Season 3 here
Podcast edited by Alice Stansfield
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Creating Space - Launching Season 3
4 7月 2022· Make Space for Growth Podcast
Today, I am bringing you the launch of Season 3 - Creating Space. In order to tell you more about the upcoming season, I feel I need to go back in time and explain my concept of word of the year. Because Space is my word of the year.

For the last 3 years, I have been defining myself a word of the year. Why a word of the year? I already have goals, values, and even a vision board. I found a word goes beyond and through all that. A word gives me a true north.
Believe
In 2020, my word of the year was BELIEVE. And that belief helped me hold it together - do you remember the year of Covid? I acted through the year (or most of it) with a belief in myself that I did not think was possible. One I had not lived before. Believing in myself in a way that was sometimes blinding but also re-energising. It made me float through ideas, see the positive in all the crazy times, find new avenues, unleash dreams. When was the last time you believed that your dreams would be possible? That YOU are possible? Somehow, along the way, my beliefs have been shaken. I fought hard to dig the word back out into my life towards the year-end. And I did not let go of it. In all honesty, I almost thought of keeping it for 2021.
Fearless
But I took the next step on the belief highway. Believing can only lead to one thing - no fear. As I reflected on how I looked forward to 2021, I landed on a theme of courage. One that stemmed from a newly built belief in the possibilities. And one that I felt I needed to feel stronger and stand up again. After the year of Covid, where we recognisably lived with more fear for life than in many of the past years - even if not ours, for those of our loved ones, I recognised I can't be bold or brave if I have fear. So the word was FEARLESS. And that was no doubt a driving north through the year. In moments of doubt, hesitation, and fear where a choice was required. I carried on.
Space
And now SPACE. I took longer than usual to land on my word of the year for 2022. As I reflected, I started seeing a word come up often in my gratitudes. Space. The small bits of space I had felt rejuvenating, if not a lot of them. So I decided to dedicate this year, and this season of the podcast, to the ability to find, create and enjoy space in our lives.

Space is not a single event in time, it is something you continuously need to have. So as we go through these series, I will speak to our guests about their path, their business, their careers. But also about how they find space. Space to explore, think, feel and be.

Join me, for this journey, to find out how. It is time to create space.
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A Journey back through the Season
26 1月 2022· Make Space for Growth Podcast
For the Season Finale, I went around the world and down into my memory to pick the highlights of this season. What I learnt, what I discovered, what I was impressed about. There is no bittersweet taste in getting to the end of a season. In fact, it is exciting to look back and remember all the amazing women that crossed my path. After the hard to forget year of 2020, my goal was to bring to light in 2021, the stories of what are now almost 2 years of this pandemic, but more importantly, how each of us is looking to lift ourselves up, look forward and face life stronger and together.

As for me, 2021 was a year of multiple wins and also some bumps on road for women around the world. What have I learnt in this journey?
Yael Melamed
Yael helped me open up the season by talking to us about the importance of letting go of control. It is hard to envisage life without control. Control of schedules, conversations, moments, words. In fact, Oliver Burkeman, author of Four Thousand Weeks argues that all that we fill our lives with is precisely because we fear death. In 2020, in one way or another, we learnt (mostly the hard way) that in fact, we have very little control. And, in 2021, we probably didn't go with Yael's suggestion of letting go (or Frozen's suggestion for that matter). We went with another slogan instead and sought to take back control. How did that work out for you?
Francesca Geens
I had been following Francesca for a while. In fact, we had been users of her amazing "Happy Self" gratitude journal for kids. Little Girl C has benefited greatly from it and even Baby S has his own. Given my great passion for the practice of gratitude, meeting Francesca for the podcast in early 2021, as I braced myself for what I hoped was the end of the pandemic, was just great. Francesca started studying the science of happiness the more she heard about people, especially children being depressed. And if you are thinking this is just a pandemic fashion, let me stop you there. Francesca launched her business in 2018.

Did you know that scientists have actually been able to measure the impact of a gratitude practice in our brain?
Amy Williams
Amy was a perfect guest to follow my goal of women empowerment, as the platform she has created "Fem Foundry", is dedicated precisely to this. Amy was a fighter of the pandemic. She launched a platform dedicated to all parts of being a woman, whatever that definition means to people. In fact, she Is focused on avoiding labels and reducing women to a single role. Amy thought she always had great resilience but she admitted that this brought her resilience to a whole other level. Amy found higher barriers, higher hurdles and more shut doors.
Catarina Gorgulho
Catarina had been wanting to be an entrepreneur for a while, to have something hers, that she could look and feel and, ideally, that would be aligned with her passion for wellness. Funny enough, compared to other entrepreneurs I have met, the product came last. And it was as simple as Lupin Beans. Catarina. Pedro and Alice have really worked on bringing a new face to Lupin Beans through Tarwi. As they set up a business through the pandemic, I was curious to know how to launch a dream like this during a time like this! With a good knowledge of social media, they launched with the people. This proximity of brands and people brought about by lockdown was already known to me by prior episodes of the podcast. But the result here was extraordinary. They were stocked out whenever they were back in stock!
Jessica Postiglione
Jessica and I went to school together in the US. She is now on her second start-up past corporate life and we had a conversation about the journey. A hot topic is always about the move from corporate life into entrepreneurship. She reminds us that there is never a right time. After her first start-up came soul-searching and just then the pandemic hit. As she tried to keep herself mentally and physically fit, her company was born. And if you think she was just in ideation mode through the pandemic, not quite! In fact, I will never forget she actually had her first factory tour over facetime. There was no stopping her determination.
Kirsten Robinson
Kerstin decided to leave the corporate finance life to create her business. As Catarina, she had a few ideas but not THE idea. She ended up making juice. They tried flavours, put them in cafes and hung around to see what people thought. A bit of stalking arguably, however humble in approach. Step by step, they were ready to expand. And as the pandemic hit, the multi-channel approach protected them from the hit (or part of it) and their customer appeal led them to close an oversubscribed round of crowdfunding.
Jenna Stein
Jenna founded Berlin Clothing Swap out of her own need to get clothes in an affordable and sustainable way. As we moved to a more personal conversation, there were quite a few bits that stuck with me. As we debated life past pandemic. Jenna did reiterate how important it was to learn that it is OK to say no.

There will always be another party.
Khyati Sundaram
Khyati was yet another financier Fellow that left into the unknown and without a clear path ahead, For the podcast, we focused on her start-up number 2, as she realised her resume did not fit after leaving start-up number 1. It is no surprise she joined Applied, focused on removing bias from the recruitment process. The focus is on skills alone.

To this day Khyati has given me what I still think is one of my favourite quotes.

Be as Water.
Joana Dias da Cunha
Joana runs the impact business Fair Bazaar, aligned with her mission to educate and inspire. Again, I found an amazing woman that decided not to stay still in the face of a problem. In her case, It was a movie that woke her up to the damage of fast fashion. Running the company has been a multi-stage adventure and one that is still very much moving. The pandemic forced store shutdowns, but also created the opportunity for her to grow her online business, launch Fair News and grow her education practice.
Zeze Oriaikhi-Sao
Malee is Africa’s First global Luxury fragrance and body care brand. Zeze describes herself as multi-hyphenated. To this podcast, I had not realized the presence of multiple hyphens in my life. But the way that Zeze described it was what grabbed my attention. In a time when I was truly thinking how I needed to drop hyphens, she called it limitless.

As I close. l think I want to stick to ZEZE's advice to all Of us.

Be bold, what is the worse that can happen?

I am grateful for this journey and grateful for the women that made it what it became. For the ability to find growth, for the ability to lift themselves up, for their authenticity and willingness to share,

Produced by Alice Stansfield
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Be Bold with Zeze Oriaikhi-Sao
14 12月 2021· Make Space for Growth Podcast
Zeze grew up with a love of play and a love of teaching. She became an entrepreneur early in her life and has evolved into a "multi-hyphenated" self as an entrepreneur, beauty and cosmetics industry expert, luxury brand consultant, influential speaker, podcast host, freelance columnist and social media personality. Her company, Malee, is Africa’s 1st global luxury fragrance and body care brand. Zeze tells the story of how she has grown with her company through the ups and downs of running a business and life all in one.
A non-considered start
Zeze started her entrepreneurship career more than 10 years ago shortly after finishing school. It all looks well thought of and planned out, but in fact, it was a product of factors and not very considered. Zeze did know she would eventually follow her passions and dreams in entrepreneurship but expected she would do that much later in her career. Don't worry, she did have a business plan, but the truth is that she was not yet 100% sure she was going to do this at the time she launched. That showed as she took a day job in the meantime and did not really believe when she got a call from CNN to talk about Malee. When she considered her options, someone gave her the advice she remembers today

"What is the worst that can happen?"
Losing the passion
Zeze started with her vision for the business but ended up deviating from it, going into retail, investing in manufacturing and working 7 days a week. At that point, she no longer woke up loving her business. And as the joy started to go down, she also started making less money.

As she had external consultants come in and look into her business, they helped her see the difficulty in scaling the operations and also the impact of any moments she was not there on the bottom line. At that point, she recognised she was working on it, but dying slowly, and without any joy.

It is interesting Zeze brought this up because people assume entrepreneurs always have a passion for their business. But a lot of times, passion can fade. And what do you do then?

"This isn't life"
Taking the helm back
Zeze focused on what she needed from the business to be able to continue to be at the helm of the ship. So that is how the business evolved, with this mix of personal and professional experiences. And from the realizations that come with running a business for 12 years. Not only do you change as a person, the business changes but even the world you are in changes. Retail is today totally different from what it was 5 years ago, and even from what it was 18 months ago. With a business that was 80% based on the hospitality industry, Malee took a huge impact when the pandemic hit and a lot of questions had to be asked.
How to pandemic proof the business?
The first adjustment that Zeze had to go through was to accept there was no work. There was no business to sell. This is when having a decade behind and being quite frugal has really helped her endure this period. At the same time, Zeze dedicated this downtime to sit down with the team and re-organize while getting operationally fit to be able to stretch the margins post the pandemic. So, for the first 6 months, all was cool and there was no panic. But as the pandemic stretched out and post a lot of cuts in expenditure and personnel, there was a point Zeze was indeed ready to panic.
Looking forward
All in all, the business survived the pandemic and has also taken this chance to change their relationship with their customers and diversify away from B2B. It is not the first time we hear on the podcast how the pandemic was such a crucial moment for brands to relate to their customers.

Back to the original business, Zeze is now also more focused on a broader lifestyle brand and is venturing into apparel. She has also become much bolder with the expansion, so has started pushing the business outside its comfort zone.
Being Bold
One of my favourites was to find out how Zeze described herself as a leader. She realized how bold she had been already in her 12-year business. Malee was the first female black-owned brand to launch in Harvey Nichols (even before Rihanna) - and extremely successful. She was able to grow a luxury brand out of Africa into the "first world" where there are so many options already and being able to stand next to the best in the game. It reinforces that no dream is too big.

"No one puts Baby in a corner
Dirty Dancing The secret of expanding time
I get this question a lot - how do I do all the things that I do. And Zeze is just like that. She has the mindset of being "limitless" in all the things she is working on. She loves the pace and the diversity. And despite the apparent lack of connectivity, they do all come together in an incremental way. Gone are the days where she felt confined to being Malee all day and every day. As the business is no longer a baby that needs her every second, she is finding value in all the things that make her "multi-hyphenated". I think I like her explanation!

The only problem I had with this podcast is that I could have gone on for hours listening to Zeze's story. She was an open-sharer and I feel like I learnt a fair amount and just kept absorbing her great stories. What was your biggest take?

Zeze's Short List
2021 Advice: I wish I had enjoyed more 2021 Lesson: We are stronger than we think Book for 2022: Malcolm Gladwell, David and Goliath and The Book You Wish Your Parents Had Read, Philippa Perry Word for 2022: Be Bold, what is the worst that can happen?
Connect with us
Meet Zeze on Linkedin and meet Malee. You can also follow her on Instagram Join our Make Space for Growth community Follow me on Linkedin, Instagram or Twitter
Produced by Alice Stansfield
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Educating and Inspiring with Joana Dias da Cunha
7 10月 2021· Make Space for Growth Podcast
As I record my first podcast after my big move, I am a bit nervous. Is the sound ok, is the light ok, is the background decent? And then I start chatting with Joana. Once you get into the chat, it is just a chat between two passionate people. Joana is a sustainability advocate who has created a business around her passion. Fair Bazaar and more recently Fair News are her ways of changing the world of fast fashion one bit at a time. Into a world that we want to live in.
The Journey
Joana always dipped in and out of entrepreneurship. She started off as an entrepreneur straight after Uni, but then decided to spend a few years in the corporate world and then working with start-ups through the arms of Rocket Internet. In 2015, she started seeing the world differently. As she watched the movie "True Costs", she felt like she could no longer go on the same way. It is interesting, so many of us watch movies and think things need to change, it can't go on like that. And then some people do something about it. That is what Joana did - as she immediately started changing her fashion choices, she realized how difficult it was to do so and created a business that allowed sustainable brands to prosper. Fair Bazaar was born.
A multi-stage adventure
After the conception stage, Joana launched a physical presence in Lisbon and later an online shop. Hearing this today feels weird because we have just been through Covid-19 and the surge in online shopping. But at the time, that seemed to make sense. She provided a marketplace for brands and that was at the core of her mission.

However, the pandemic brought her business model under pressure. As she closed down her shops, her online business was insufficient to maintain the business. As an optimist, Joana turned to the other 2 pillars she had for the brand - education and inspiration. Amidst the pandemic, she started Fair News, a digital magazine dedicated to sustainable fashion and lifestyle. And she grew her education practice, venturing into B2B with masterclasses and workshops. Had the pandemic not hit, she may not have taken the brand there yet. Hard to guess now.
Challenges of Entrepreneurship
Entrepreneurship comes associated with the word uncertainty. We have heard that before from other guests at the podcast. So the pandemic added another layer to it, requiring what every entrepreneur has to live and breathe - adapting. Joana has had to make difficult choices during the last 18 months - that included firing people, closing shops. These are the dreaded decisions everyone launching and growing a business hopes they can avoid. And in fact, sometimes, that is the end of it. But Joana faced it as another moment where the business had to adapt and find another way. And she did so through a lens of opportunity, finding new ways to work and grow.
A different life
Living in Lisbon at the time the lockdown hit, Joana escaped the city for lockdown and adopted a new form of living, more communal. The importance of being with family in a time like this not only provided her with the practical support that an entrepreneur trying to hold a business together while having a small child at home needs to have, but also gave her the extra mental support these difficult times required. To help, she doubled down on her discipline of having a running, yoga and meditation practice. Even though she did not develop any new habits (I am still fascinated by my colleague who started a philosophy club), she certainly ensured these key habits of self-care were part of her life.

Looking forward, Joana maintains her optimistic stance. She sees a world of opportunity out there, as there is still so much to do in order to slow down fashion and reduce the costs it has in people's livelihoods and our planet. I hope she continues to promote, educate, and inspire.
Joana's List Advice: Importance of diversifying - would have gone to online earlier Lesson: Need to adapt Book: Search Inside Yourself Word: New Opportunities Connect with us Meet Joana on LinkedIn and meet Fair Bazaar or follow them on Instagram Join our Make Space for Growth free community online and on Facebook Follow me on Linkedin, Instagram or Twitter
And by the way. Rate us on your favourite podcast app!

This podcast is produced by Alice Stansfield
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Be as water with Khyati Sundaram
24 8月 2021· Make Space for Growth Podcast
As I listen to the podcast I recorded with Khyati, I immediately get transported back to those last days in London before my big move. Khyati is an energetic inspiring woman, committed to changing what she sees wrong and going through the challenges life throws at her. Khyati is the CEO of Applied, after having founded (and closed) her own start-up Fosho post her Corporate Finance life.
Leaving Corporate Life
One day, Khyati looked around and found out she was not finding a path ahead in Investment Banking. Thinking about the future, she realized those 4-walls did not bear her dreams. As a reflective and impatient person, she believes she jumps into things before she is even ready. So when she left, she did not know exactly what she was going to do.

"Ideas are a dime a dozen"

After 2 years back to school she tried different ideas, put some through incubators, passed her ideas through people on the street and really went on an immersive experience. She ended up creating Fosho, an AI-based, machine-learning platform for sustainable supply chains. But it was too early, and after initial traction, the company did not scale.
Back to the recruitment market
After Fosho, Khyati went through an inflection point as she looked to go back to the market. She had decided not to go to big corporate, but she also did not have any other ideas to get started. When she started applying for jobs, it was devastating. Khyati estimates she must have applied for more than 200 jobs. As she spent hours working on her CV and cover letter she got told (when she got an answer):

"You didn't fit"

This message kept getting repeated back to her. And that is when Khyati realized that the recruitment market was broken. It was surprising, but also heart-breaking. Unfortunately, Khyati's story is not unique.
Finding Applied
This experience defined her journey in finding a company that would value her skills and the things that really matter on the job. She joined to run product and after a year became the CEO of the company. If you were wondering what company hired her on the basis of skills? Applied is an end-to-end hiring platform that uses 50 years of research about hiring, evidence-based information rather than proxies.

Applied provides a better structure for decision making and has had so far over 350 thousand applications in their platform. The company tests exclusively on skills and have built a unique database that is de-biased. How? The candidate receives a questionnaire rather than sending in their resume. And the outcomes are anonymised and randomised in multiple ways to ensure there are no flawed signals in the process and to avoid drawing any inferences about the candidate - you can only focus on skills.

Can you see how I could go on talking about this company for hours?
CEO into the Pandemic
Khyati became the CEO of Applied a month before the pandemic hit. And what was her first job? To close a fundraise. She barely remembers that first month of Covid-19 as she was so absorbed in ensuring the company had enough money.

After the close, she was shocked about how the business was getting hit and losing customers. They took a bet that hiring would normalize but imagined it would take at least 18 months. As such, they went into a cash conservation strategy, most unusual after closing a fundraising round. It worked out and the company became self-sustainable during that time and is now ready to invest as recruitment has re-opened.
Life in the Pandemic
Khyati was in London for lockdown and that was a difficult time. I was impressed to find out that she replaced her commute time with meditation time, rather than just working more, as many of the women I interviewed or encountered (self-included). During the times at home, (other than her family) she missed her gym and the routine it gave her. She worked out new routines into her day to help her with it.

Whilst the pandemic brought a lot of loneliness, it also allowed her to go on a personal journey which included more meditation and long walks to give her more grounding. She hopes to keep that in a post-pandemic environment. One of the tools she used to help her keep going with her exercise and self-care was an accountability buddy, which ensured she would not back out of it on the harder days. The part she could not manage as well was dealing with the distance from family, despite all the virtual encounters. Travel is the only solution!

As we finished and I thought I had so much out of the podcast, Khyati hit me with a quote that I seem to forget often (as she does). Be as water. After this amazing story, there was no better title for the podcast.

Khyati's List
2020 Advice: Be as Water 2020 Challenge: Distance from family 2020 Lesson: There are things you can't control 2021 Book: Managing Yourself, HBR and Invisible Woman 2021 Word: Energizing
Connect with us
Meet Khyati on Linkedin and meet Applied Join our Make Space for Growth free community online and on Facebook Follow me on Linkedin, Instagram or Twitter
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It's ok to say No with Jenna Stein
21 7月 2021· Make Space for Growth Podcast
As I get ready to launch this podcast, I am trying to take a deep breath. As multiple parts of the podcast got cut, I try and not to get frustrated about some amazing bits of conversation we lost. We all had a fair amount of unpredictable events in the last year or two. So I will add this one to the list and stay grateful for all that Jenna shared with us, her experience of moving countries, founding a movement, seeing it halt and having the energy to do it all again. Let's hear about Berlin Clothing Swap.
Moving continents
Jenna moved to Berlin in 2013 after a few visits to the city. She found Berlin offered so many possibilities and opportunities and, like me, she originally moved for a year! Well, for her it has been 8 years but she is still passionate about the city. When she first arrived, she did not know many people or had much money to spend. As her parents instilled circular fashion concepts into her through her childhood, she decided the same was needed in Berlin. With that, she created the Berlin Clothing Swap - an opportunity for people to swap clothes (and meet friends). So how did she go from an idea to the first event?
The first Berlin Clothing Swap "event"
Jenna admits she had a hard time calling it an event when only one person showed up. Looking back, she knows what went wrong - no advertising, no signs. Luckily, that one person that showed up allowed her to realize she was onto something but had to put a different effort into it. For a while, she struggled with the direction she should take - what format, what model, what rules. It was not until 3 years later that she put together another event (courtesy of a broken foot). The pause in her life allowed her to really put time into it, study social media and really think through the different dimensions that would make Berlin Clothing Swap successful. And BCS started to grow.
Hit by the pandemic
As Jenna told me about the clothes people can try at events and swap between them, I could not help but think of what a distant reality that was. Large events, people swapping clothes, I don't even know where to start. Jenna was planning a swap event at the time the pandemic hit but had to cancel.

To keep the movement going, she created a Facebook group where people could swap directly in terms mutually agreeable. That way, they could keep it going, even if they did not get a chance to try it on in advance. She was not afraid of being disintermediated because, in the end, she is very passionate about the circular fashion cycle continuing.
Founder's Syndrome
One of the greatest challenges Jenna faced as an entrepreneur was to delegate. She was used to managing everything on her own, and as Berlin Clothing Swap grew she had to give some out. She started with social media management and always has volunteers for her events. She also had to find additional founding members to register as a non-profit, and that has also caused some worries.

"This is my baby and the idea that someone can come and take it away from me at some point is difficult"

Letting go to grow is definitely something I have reflected on before. At the same time, it comes with the added responsibility that no matter who helps you, the responsibility is all on you if something fails.
Looking forward
Jenna is excited about the re-opening. As she is planning a new event for this Summer she has many plans looking forward. She wants to have smaller events, thematic or by size and really go after what people are asking for. In an ideal world, Jenna would like to even convert this passion into her full-time occupation. She is happy she did not do that pre-pandemic though! And if you hear her talk, you can see Jenna has multiple dreams and is open to multiple possibilities. I can't wait to see what is on the cards.
Lockdown in Berlin
Jenna was on holiday when the pandemic hit. On her return to Berlin, she found that working for home actually worked out for her. The pause in life helped her take stock and actually invest more in her work and achieve an even better performance. At home, she kept painting by numbers, started yoga and even received a care package from her parents with different games. Jenna missed out on meeting friends, putting on some make-up, going out!

"I missed life!"

But like me, she also found the introvert in her that enjoyed spending time with her partner, watch movies, take walks with friends in a more personal 1-on-1 experience. She also found that there was power in the ability to cancel plans and say no in the moments where she needed to take care of herself.
Genuine emotions
Jenna was very open about what her difficult points were through this pandemic. She has not seen her family in a long time (though she now has flights booked) and that has made her extremely sad. In the low moments, cycling has been a great way to manage her emotions and make her feel better. But she also admits to indulging in reality tv to just have a good laugh. That is allowed too!
What will the new normal be?
As the re-opening is here, Jenna is finding herself exhausted from all the events. She hopes to be able to find more balance in the future and really embrace the fact that she won't be able to be there for every party and will listen to her body more

"There will be other parties, there will be other birthdays, there will be other dinners. It's ok to say no"

That is a key learning she is bringing into her life from this pandemic. One that I found myself struggling with as well.
Jenna's List 2020 Advice: Not to have any expectations, that way you won't be disappointed 2020 Challenge: It felt like my life has been on pause 2020 Lesson: Patience and empathy Book for 2021: Fashionopolis and Daisy Jones and the Six Word for 2021: Tolerance Connect with us Meet Jenna on Linkedin and visit Berlin Clothing Swap on Facebook Join our Make Space for Growth free community online and on Facebook Follow me on Linkedin, Instagram or Twitter
Produced by Alice Stansfield
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Taking it step by step with Kerstin Robinson
22 6月 2021· Make Space for Growth Podcast
Meet Kerstin Robinson, Co-founder of Nix&Kix as we talk about the business, pandemic and how to look at the future. Coming from Finance 10 years ago, she did not know much about consumer products, even less about juice. But hard work and resourcefulness were the skills she needed. And Nix&Kix is here to banish boredom and put some healthy excitement back into soft drinks.

The start of a venture

When Kerstin first thought of leaving corporate life, she did not necessarily have a grand idea. And as she found out Julie was also after a change, they decided to investigate further. As they did, they found a gap in the market for soft drinks, and a lack of healthy and interesting alternatives, especially when compared to the US market. They had their target so they started making juice. They started in their kitchen and went to farmers' markets to find out what flavours people wanted. As they nailed a few flavours, they wanted to try how a product would do on a shelf so they approached a few café owners and convince them to put it on the shelf. Sometimes, they stayed behind and went up to customers who were choosing to ask them about it. Whilst some customers were scared with their approach, it gave them huge information.

Growing step by step

From a kitchen in the back of a salad shop in London, they were then ready to expand. They were present in coffee shops and lunchtime places and were a hit. And then the Fall came. That is when they were hit by the surprise that, in the Winter, coffee shops did not see a point in stocking them - who would want cold drinks? They then tried pubs to find out the bartender would never spend any time explaining a non-alcoholic drink to the buyer - soda was always going to be the quick recommendation. They realised they had to go to retail and get known first so that the customers would actually ask for them. That is when they got into the large retail chains and, till today, is their biggest channel.

Hit by a pandemic

Thanks to the multi-channel strategy, the shutdown of the restaurants and pubs was compensated by the retail strength, especially online. They added their own online channel and did a rebrand throughout the year. They also managed to continue launches - like Nandos - even if in the beginning they did not get the most out of it. The pandemic also brought a new dynamic they had not considered - the importance of convenience stores, which they had not ventured into before. So they went into it and now hired someone fully dedicated to it.

To add to all the changes, they also shut down their office. Whilst that seems an obvious one (Adriana did that too!), that allowed the team to move out of London and, more importantly, to access resources outside London or even the UK.

Breaking through the pandemic

In one of the last episodes, I talked to Amy about how difficult it was to fundraise as i) an entrepreneur, ii) a woman entrepreneur, iii) a woman entrepreneur through the pandemic. Kerstin did all that with Nix and Kix and just closed an over-subscribed round of crowdfunding. They decided to go this route (as did Emily) because it felt a great way to also invest in their network expansion post their rebrand. It was "easy" to make a video and put it on the platform to tell their story to more people who could become ambassadors to the business. Let's face it, if you invest in a drinks brand, what else are you going to drink?

Looking forward

The opportunity for Nix and Kix is now to spread the word. In fact, one of Kirsten's frustrations is to get people to hear about them and try the product. In fact, many people when they react:

"Amazing, why have I not heard about this before".

When 99% of the population has probably not heard about you, it gives you a chance to really grow with a quality product.

Still learning how to manage

Kirsten shared some very difficult moments from the pandemic and her life. One of the strategies she found to deal with the mental strain was her dog. She welcomed a new dog into the family in October. That has ensured there are regular biological breaks happening, which really force you out of your workspace.

I was definitely not taking my daily allowance of "hygiene walks" on the first lockdown, but, by the Fall, I was definitely seeing mood changes in the weeks that I worked fully from home and did not set my foot out of the house. Recognising the need to get space, even if on a small street, has been one of my learnings

Before we go…
2020 Advice: Would have gotten a flat outside London 2020 Lesson: Even in the worst times, there are still opportunities 2020 Challenge: Understand "what are we going to do" Word for 2021: Looking forward
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Enjoying the Journey with Jessica Postiglione
17 5月 2021· Make Space for Growth Podcast
I used to go to school with Jessica. At Harvard, we met often between parties, travels and class breaks. But this time, we met to talk about life and business. Jessica is the Founder and CEO of Bonny, the only deliciously clean and sustainably packaged fibre supplements brand on the market. On her second start-up, Jessica has many learning points to share with us on her journey leaving corporate life and setting up 2 start-ups.
Moments of change
Jessica gets asked about her move out of corporate life a lot - people thinking about jumping out, people on the fence, everyone wanting to know what the right time is to make the move. For her, she was working already within the industry, so that allowed her to meet lots of entrepreneurs. In some way, being close to this world helped her lose the fear, even if she also had lots of questions. She reminds us:

"There is never a right time to start a business"

Jessica started to look for her first business while still at her prior job and came across an opportunity to set up something already backed by VC money, a luxury not many entrepreneurs have. That was Olika, where she spent 4 years as CEO of Olika, a design-forward brand reinventing hand-sanitiser. But they were ahead of the pandemic and Jessica exited in 2019. In business, timing is everything.
Soul Searching meets pandemic
"Entrepreneurship is an all-encompassing brain activity".

When leaving, Jessica wanted to take time off. She was soul searching and doing freelance consulting work - but when the pandemic hit she found herself unemployed and jobs dried up. She went through a period of learning and started attending all possible webinars, ensuring she kept her knowledge fresh.

At the same time, she started working on her health and nutrition. She had exercised all her life but not really thought about her food or combined the 2. In fact, as she says, "she would exercise to eat". As she was tracking her calories and fibre intake, she realized it was super important but also VERY hard to get enough fibre. That's when the entrepreneur hat came back in. And Bonny was created.
Launching Bonny during a pandemic
Jessica had her product idea, it was time to get it off the ground. She reached out to manufacturers and had to launch the business in a whole different way. She had a factory tour over Facetime and all contacts had to be virtual. The physicality was a big difference, especially when people are also taking a bet on you as a new product business.

Packaging was another challenge. Jessica was committed to fully sustainable packaging - plastic-free. But when the labels and packaging got put together, the labelling would not stick!! That is what you get by not being able to test and play with the paper in advance. Who would have thought something would not stick! Entrepreneur moments.
First vs. second business
There were more differences the second time around - and not all pandemic related.

When launching Bonny, Jessica had then a track record as an entrepreneur, and people responded easier to her emails and calls. After all, she had launched a business and achieved traction before. That was key to get credibility with manufacturers in a period where many people were trying to get e-commerce businesses going.

Another key change was that Jessica chose not to go multi-channel on Bonny. For her first brand, she was everywhere from Target to Moms and Pops shops. However, for this product, Jessica decided to focus exclusively on the e-commerce channel, selling direct and making her website the best it can be. Whilst she knows she will go multi-channel in the future, right now she wants to control the story and keep people engaged at trybonny.com.
Entrepreneur wisdom
"Patient is a well-learnt virtue"

When we talked about advice to entrepreneurs, Jessica was quick to react! She wishes she had known how long things can take, usually, beyond the worse expectations. Through this process, she constantly reminded herself that this journey was a marathon, not a sprint. She brought me back to Pridhee's episode, telling me how it was so important to just celebrate the small wins! This has definitely been a constant with the entrepreneurs I met. Whatever the wins mean to you, you need to celebrate those small moments because the speed of want is faster in entrepreneurship and can be even harder to come by.

"It is serious but not that serious"

That is Jessica's other piece of advice. Make sure you enjoy what you are doing because, at the end of the day, it is a journey and an experience. So it is important to try and enjoy and also have fun while you are on it.
Life through covid
Jessica stayed in New York through the pandemic and can attest to the fact that NY apartments are not geared to lockdown. It was through these times that she started devoting time to her health and fitness, and to taking care of herself. She focused on using time as wisely as possible, she engaged in lots of learning and she also focused on herself. It was important to recognise that time is precious and this period of life was about enduring time in a different way. As part of her journey, Jessica also started meditating, which helped ground her and centre herself. And naturally, nutrition played a huge role in this (and led her to create Bonny).

A central part of her journey through Covid-19 was friends and family. It is important to have "a bench circle" of people with whom you can be your real self. These will also be the same people that will give you a safe space to communicate the good, not so good, and the bad days. Verbalizing is an important part of this. When Jessica realized the lockdown was not going to be 2 weeks but rather 12 to 18 months, there were no doubt some tough times. And in those times, it was ok to be able to say:

"I am having a rough day today"
Looking forward
A post-pandemic environment opens up a lot of opportunities for Bonny. In her prior brand, Jessica had attended trade shows and had customers test the product. Now, all she has are virtual reviews. Taste is very subjective, so she is looking forward to getting out there and getting real-life customer feedback and sampling the product so she can continue to create and enhance flavours. Oh, and naturally she is very keen to meet her suppliers and to have moments of personal connection with her team, that she has built entirely remotely.

As a hope or prediction, she expects the focus on health and nutrition to continue so she will be keen to continue to be part of this movement and get the word out!
Before we go... Advice: Don't sweat it, pick something you like. 2020 Challenge: Being unemployed during the pandemic. And she knows her 4-walls a little too well. 2020 Lesson: It's time, use it as wisely as you can. 2021 Book: Warnings: Finding Cassandras to Stop Catastrophes, Richard A. Clarke 2021 Word: Hope Connect with us Meet Jessica on Linkedin Get Bonny (US only) and follow them on Instagram Join our free community online and on Facebook Follow me on Linkedin, Instagram or Twitter
Produced by Alice Stansfield
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A Passion for Wellness with Catarina Gorgulho
30 3月 2021· Make Space for Growth Podcast
She had an itch. She wanted to create something "hers". Something that was tangible and ideally, aligned with her passion - wellness and nutrition. Unlike many other entrepreneurs, she did not have the idea and then decided to create a business. In fact, she turned the creative process upside down. She found her industry, then her partners and only after her product. So far, the launch was a success. Come and meet Catarina Gorgulho with me, to talk about food that makes you feel good, and so much more.
A Passion for Wellness
Catarina was long passionate about wellness. Whilst she does not want to create stereotypes, she does fit the profile with healthy routines and early morning workouts. I did not dare to share my flaky yoga practice of late, that I keep solely with the purpose of maintaining this habit, at no real immediate pleasure but recognisable long term benefits. But back to her!

When she was faced with a complicated pregnancy, Catarina had to stay home earlier than expected and took a pause in her career before her maternity leave even began. She made the choice of taking this moment as a blessing, an opportunity to find herself. She took her certification as a PT then.

"She did what?"
You, with an incredulous face
Yes, I had that question too. In fact, she did the second part of her already started PT course, which was about books, muscles and movement. But it is still ironic that she finished it then!

During her leave, Catarina decided to test out what it was to be a PT and encountered a problem in the industry. Spoiler alert: you won't be surprised. Most people wanted to lose weight, and there was no balance with what really made them feel good. She decided this was not the place for her and went back to Finance. Makes sense right?
From Finance to Tarwi and Lupin Beans
As she went back, she knew she had to leave. The wellness industry was booming and she was now more passionate than ever. That is when the pieces of the puzzle started aligning. She met her friend Alice in Portugal, a trained nutritionist but more widely known as a digital influencer. She yearned to create her own brand in the food and wellness space. The chemistry started.

Back in London, she met her other friend Pedro, who happened to have a deep personal and professional interest in the same space. So they brainstormed about what the right product would be. And then they found what was always right there - Lupin Beans (tremoço in Portugal). A bean mostly known in some European countries because it goes along well with beer, and served for free in cafes everywhere. How could this small snack be an amazing source of protein, calorie friendly, packed with fibre AND good to the earth? Just like a magic bean.
And then there was Covid…
Catarina jumped ship in January 2020, ready to be in business by the late Summer. What she did not count on was the small detail of a global pandemic. Even so, the stars continued to align. She still managed to go to a trade fair where she identified all her supply chain suppliers before everything went on lockdown. And even though some may not have found them credible to start with, they did find their way to establishing production. No doubt a few months later than planned, but still very much within the goal of launching. On that, we get some advice from Catarina:

"I have goals, but I don't build up expectations"

Whilst the pandemic delayed the business, the family life had a new shape as well. Catarina enjoyed the silence it brought to her (I do admit there was never any silence in my house during lockdown). They also found ways to be stronger together as a family. Confined to a space that fulfilled all purposes - home, office, gym and playground - they worked as a team and came out stronger on the other side.
The epic launch
In late January, Tarwi ventured into the world with a campaign made for people, by people. They asked their growing audience to share how food affected them positively in 2020. After all, this was the most important thing for the team. That food had a positive impact on you. The campaign was a hit and the brand went from zero to 20 thousand in weeks. In fact, they are getting close to 30 thousand Instagram fans despite all the limitations they are facing. And if you think these are just fans and not buyers, think again. They have been stocked out twice even if they were not able to do the UK launch as planned given Brexit restrictions.

But the team did not throw in the towel in the face of more challenges. The UK market and other products with Lupin Beans are around the corner. I still need to get my hands on some. When I did my first ever (yes ever) functional nutrition appointment recently, I was told I had to have protein in every meal, even if I wanted to avoid animal protein. They gave me a long list of foods - Lupin beans did not feature there, I need to send them a sample!
What's next in the cards
Catarina is passionate about nutrition. Tarwi has made it its purpose to normalise access to healthier foods by creating high-quality products that are full of natural flavour, convenient and easy to understand. They are just getting started in this revolution. A revolution with a purpose. Because at the core, they are authentically human.
Before we go… 2020 Advice: Trust yourself 2020 Lesson: Letting go of expectations 2020 Challenge: Facing my fears and my insecurities Book for 2021: Daring Greatly, Brene Brown. The Infinite Game, Simon Sinek Word for 2021: Be Brave Connect with us Meet Catarina on Linkedin and follow Tarwi on Instagram Join our Make Space for Growth free community online and on Facebook Follow me on Linkedin, Instagram or Twitter
Produced by Alice Stansfield
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Empowering Women with Amy Williams
16 3月 2021· Make Space for Growth Podcast
I met Amy a few months back via a common friend. John thought we would like to meet each other and find common interests. He did not explain much. But he was not wrong. Amy has launched a business dedicated to women empowerment - Fem-Foundry. I am passionate about women empowerment. It seemed like a good fit. So today, I decided to bring Amy to the podcast to bring light to our common passion.
Why do we need Fem-Foundry?
First, it may help you to know what it is. Fem-Foundry is a digital media platform exclusively dedicated to women. A space for women to be without fear of judgement, a platform for women to be what they wanted to be, to connect and collaborate, to express themselves freely, to learn and develop. The platform is not about competing with each other, but rather about collaborating. It is a space for every woman, whether you are 25 or 65. Women can choose their topics and they come from around the globe. One can find the more practical money courses or the more new-age spectrum on "how to manifest".
Putting women in a box
One of the things Amy really wanted to avoid was the tendency we have to put women in a box. The mother. The working-mum. The career trailblazer. The entrepreneur. The wife. The daughter.

Fem-Foundry avoids bucketing women and gives them a space where they can choose what to be. One day you may go into a career "room", another day into a wellness one, or parenting, or money issues. You are not defined by any of them. Releasing right? So maybe there are very ambitious career-driven people on the platform, but there are also those that don't want to pursue it. And this is a place for both.

"I personally think putting women in boxes is reductive and I think it stifles progress towards a more equal society"
Amy Williams Building Role Models
"74% of women globally don't feel like they have a positive female role model"

Whilst there are a lot of mentoring programs, people are not always comfortable asking "silly questions". So Amy wanted to have leaders that people could easily reach out to. They are called the Foundry Leaders. Leaders may be smaller or larger influencers, and many you will know because they are someone influential in a specific community, not because they have millions of Instagram followers. They each matter according to interest areas, have a story behind them and are within arm's reach for people to ask their questions and connect to. Role models are a key problem for women advancement, so I am curious to see how it develops as a key part of the platform.
Not on my watch
As we discussed the women stats that have assaulted us during this pandemic, Amy mentioned she read about how the pandemic may have pushed women back by 20 years. Her immediate reaction was "not on my watch". That is why Fem-Foundry's timing is now.

Whilst we thought we had done great advances in the opportunities that women were getting, the pandemic has brought a harsh reality forward. Women are dropping the workforce more rapidly. Many of them had more precarious jobs that did not hold "working from home". Others had to revert to be carers as the other part was often making more money. Many side-entrepreneurs had to leave their businesses behind to care for the children under home-schooling. The effects are still being felt.
Fix the crown
"Be the woman that fixes the other women's crown, without telling the world it was crooked"

It is great to talk about women platforms, but sometimes, we must admit women are not the nicest to each other. So I am curious about how Fem-Foundry can establish a different culture. Amy is very focused on this fundamental concept of working together and being better together. It tries to teach women about the importance of operating in this way across any vertical. About how adjusting someone else's crown we eventually get a boost to ourselves.

Having done this podcast featuring women leaders around the world, that is definitely something that I am trying to do. And I have certainly been learning from each woman that I have "visited" on this journey.
Launching in the middle of the "waves"
Amy launched the beta version of this new business in the second week of March 2020 as Female Tribes. Talk about timing! Naturally, the investment money that was on the way never made it there. It all got very challenging. However, the pandemic brought to light the importance of having a platform like this.

"I have always been resilient, but this has really tested my resilient in every possible way"
Amy Williams
As they re-launched as Fem-Foundry in August, they benefited from everyone being online, but no-one was really into an app that promised to improve their lives. There was no time for that! Finally, this changed in December and since then the platform has been achieving solid organic growth. According to Amy, it is like a light was switched on!
A country girl in the city
For the first lockdown, Amy was in London and did struggle to find space. However, the lockdown allowed her to have no FOMO as she just worked through and put in the hours to launch her business. She has now moved to the countryside and space has boosted her creativity and severely helped her mental health. First thing in the morning she now gets the dogs out and does a morning meditation. Morning daily habits have been key to help lift her up. And we found out we both accepted to now like Yoga...

Amy had her share of highs and lows in 2020. Trying to fundraise for a business during a global pandemic, when you so deeply believe in what you are doing can really feel disheartening. And as the platform starts to get traction, now the days have more highs as people join the platform and the conversations get more engaging. Not, it's onwards and upwards to lift up women. Better together.

Before we go…
2020 Advice: Don't be impatient. Be easier on yourself! 2020 Lesson: To be grateful 2020 Challenge: Being a female trying to raise in a global pandemic. And trying to launch a business. Word for 2021: Optimistic
Connect with us
Meet Amy on Linkedin and follow Fem-Foundry on Instagram Join the Fem-Foundry platform Join our Make Space for Growth free community online and on Facebook Follow me on Linkedin, Instagram or Twitter
Produced by Alice Stansfield

Disclosure: I am now an angel investor in Fem-Foundry
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Practising Gratitude with Francesca Geens
1 3月 2021· Make Space for Growth Podcast
I have long wanted to interview Francesca Geens. She was one of the first women I reached out to during the first season. However, there was a lot going on in the Happy Self Journal world and it was not until I exchanged emails with Francesca about her newest journal edition for 3-6 years old, that we used the opportunity to schedule a date. It was hard to stop our chat, even after we stopped recording! What she is doing for gratitude and children is just the type of thing I love!
Gratitude
Yes, this will be yet another article talking A LOT about gratitude and the importance it has in our lives. I have shared a lot before about my gratitude practice and how I started it 3 years ago. It has certainly helped my perspective and reminds me of all the small things that can exist, even on a bad day.

As to Francesca, her trigger was all the stories she was hearing in the press about children being depressed. She became very interested in the science of happiness and how simple habits can have a meaningful impact on our wellbeing. In 2017, she started working on the concept and launched the Happy Self Journal in 2018. Her passion project is now her full-time business and she is selling in more than 150 countries.

"Just a few minutes of reflection a day give children the space to think about their emotions, be grateful for the positives in their lives and develop a positive attitude"
The Science of Gratitude
If we practice gratitude, scientists are able to measure the impact on our happiness after 1 week, 1 month, 3 months or even 6 months. It actually reinforces the positive pathways in our system. It is such a simple thing with such a great impact. More importantly, Francesca is taking gratitude to another level, she is taking is to children.

With a journal, the kids get a structure to have a safe, normal space to share things that are usually not easy to talk about. Francesca is also getting a lot of feedback that the kids are sleeping better and communicating better. As an added benefit, the parents are also feeling better, as many of them are doing the journals with the children and end up reflecting on their own 3 things for the day or on the quote that Francesca adds to every page. Ours today was:

"Your world is as big as you make it"
Georgia Douglas Johnson
I have started Little Girl C on the Happy Self Junior Journal 3 years ago, and whilst we don't always keep up every day, the first year has definitely changed our family a fair amount. That is how we found out about bullying, that is how we can get her to express some of the anxiety when she struggles, or how we get her to have a moment of reflection and wind down before going to bed. It works for us. And now, Baby S is a fan as well and is almost through his first journal. He told me he would keep it until he was 100 years old today.
Ramping up through the pandemic
"This has been a crazy year!"

Right? I am certain we all agree with Francesca on this. In the beginning, they did not even know if they could continue shipping, or if their warehouses would stay open, topped with the chaos in the postal system. At the same time, at the start of the first lockdown, anxiety levels were very high and the uncertainty was really stressing kids, so the orders were also dramatically increasing.

In 2020, the team launched a lot of new products. Whilst they had products planned for the year, the combination of having nowhere else to go and the immense need that they observed, made them accelerate some of their plans. They launched a teen edition, a continuation edition and did the work to the newest My First Journal (officially launched this week).

One thing that had not been planned at all was to apply to Innovate Finance UK, which allowed them to distribute thousands of journals to children on free school meals, children that were least likely to get hold of their journal. This was one of the highs of the pandemic, which allowed them to do good with their business in an extra way. For Francesca and her team, to get the funding and deliver the journals on a very tight timeline was a reason for great pride.
Are people more grateful now?
Before the pandemic, a lot of parents assumed they did not need such a tool. Their life was fine, their kids were happy. Why would they need a tool to work on their happiness?

However, once the pandemic hit us, there was no escaping. The background or financial situation did not matter. Everyone got hit in some way. The pandemic reminded us that life has ups and downs (and will continue to do so) and that there are tools we can use to deal with it in a better way. The pandemic was such a huge event that it made people sit back and realize the magnitude of the problem. And find ways to address it.
Chickens for Lockdown
I know - chickens! I have been wondering about the chickens on Francesca's Instagram story. The chickens were meant to be an Easter Project, but as lockdown started, the family anticipated it, as suddenly everyone wanted chickens and wanted to be self-sufficient. So they got 3 chickens that really created a different routine and small joys and it was a perfect distraction for them.

At the same time, the family tried to slow down, have lots of walks and taken one day at a time, enjoying the small things. Francesca tried to practise what she preaches and gratitude played a part. The family keeps their gratitude journals, they share their top 3 things at dinner, they have a gratitude jar (which I am yet to get), try to get themselves outdoors and get enough daylight.

It is about the micro-moments and how they end up really add up. Big changes don't always work, small micro changes do (have you heard me say this before). Sometimes we try and over-engineer too much and simple things may sort it out.

"It's ok to sit and do nothing"
The gratitude jar
If you are not into a daily gratitude practice but want to try some of its benefits, maybe the gratitude jar is for you. All you need is a glass jar, pen and paper. So after a great day, write down a memory of that day and go round the table for everyone to do it. The best of it? To open it at the end of the year to remember what the year has brought you. This is next on my list.
Looking forward
When we can go to concerts, restaurants and parties, will we still be worried about being grateful? Hopefully, yes. Many of us found an increased ability to connect to us, to our children, to our families. Together with Francesca, I hope we can find some lasting change in this and can take as positive from this situation.

In her business, Francesca also sees new opportunities and new markets. The company is only 2 years old and has already gone through so much growth. But the last year it has certainly gotten the confidence to really speak up about their product and what they have to offer. I can't wait to see what else they will bring!
Before we go… 2020 Advice: Go back to the simple things and find ways to switch off (and get more chickens, or something silly that gives you joy) 2020 Lesson: Step back and realise what you can go through staying positive 2020 Challenge: Wi-fi (they are very rural and have no mobile reception!) Book for 2021: Mindset, Carol Dweck Word for 2021: Growth
Connect with us
Meet Francesca on Linkedin and follow her on Instagram Get your Happy Self Journal Join our free community online and on Facebook Follow me on Linkedin, Instagram or Twitter
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Letting go of control with Yael Melamed
16 2月 2021· Make Space for Growth Podcast
I met Yael virtually 6 months ago in the middle of Season 1. We soon decided we would make our conversation different, so agreed to launch Season 2 together. Yael grew up loving deep conversations and today, she finds herself right in the middle of those as a therapist and as a leadership coach. I was thrilled to have my own deep conversation with her, with a special focus on letting go of control. Ironic, for my perfectionist self!
The moment of challenge
Yael used to be on the traditional business path. One day, as she walked on the HBS campus and got a serious cancer diagnosis, Yael felt sad as she visualized her obituary. She saw a list of accomplishments but it was not animated by her legacy. This was a moment that forever changed her course. It made her question the unchallenged traditional path she found herself on. She gave herself space to find out what she wanted her life to be. And if you would have told her 10 years ago she would be a life coach and a therapist, she would not have believed you.

"I bring a little bit of coaching to therapy and a little bit of therapy into coaching"

Living through 2020

The pandemic was overall positive for Yael. She recognises she is part of a privileged lucky group (as I am). She managed to be home and enjoyed more time with her daughter and realised the small moments she was missing out on. On the low side, Yael struggled with screen time as she was suddenly confronted with hours in front of a screen seeing patients instead of the usual personal interactions she was used to.

At the same time, and in an odd way, Yael felt this pandemic was part of her journey. She dedicated her time to being there for people. Whilst the beginning had a bit of a pause in therapy and coaching, it then evolved to an explosion. She is now incredibly busy on both sides of her business.

The deep work she does with clients has given her patients a toolbox to deal with the loss of control and resilience, feeling grounded and coping skills. But no matter what, she did observe a rollercoaster of emotions, particularly as the pandemic just dragged for so long.
Human connection is everything
A key thing that really made a difference for Yael was the human connection (or the lack thereof). After a shocking first Passover in 2020, Yael is now bracing for the second round of celebrations via zoom. She recognises we have all learnt to appreciate these a bit more. For her, this has made her very aware of the small moments and grateful for the small opportunities, like talking to another mother at the school gate.

"We can have a lot of things melt away, but we really do need human connection."
Looking for the silver lining
One of the things Yael practices is to write your process. Life does give us ups and downs and Yael sits with people in their movement, in their flow, helping them if they are stuck. One of the small tools that can help to troubleshoot is gratitude, but remember, you have to mean it!

Another method Yael uses a lot is the silver lining method. The problem with it is that you can't tell people to look at the positive side. They will probably punch you in the face. However, if you work with them so they are able to conclude this on their own, it can be a very powerful way to turnaround a low moment.

"While we can't control what happens to us in life, we can control our responses"
Viktor Frankl Looking forward now
As part of the podcast, I wanted to know how can we look forward and lift ourselves up. Yael comes with a solution that we will not all like. I for one, am big on control. But Yael's recommendation is precisely that one as she reminds me:

"When men plans, god laughs"

Yael's is a believer we have to let go and accept we have no control. She gives us the analogy of how she had to accept Northern California's weather and its constant shifts from sunny to rainy. It forced her to no longer focus on what it would be and letting herself live in it. Whilst it is a fun life example, it is a great way to illustrate the point.

In fact, the pain in times like these comes often from the expectation of what will happen. And it is precisely at this time that we are shown we are not in control, no matter how much we try. Yael recommends us to be present, release the expectations and "roll with it". This is an important tool. With it, finding joy is key. There have been many things in this pandemic that lifted people up and brought creativity into people's lives. And we need to continue pushing to find these things.
Will this stay?
That is the big question I have. Will this change in attitude persist? Yael could not help me answer this question but does have the deep hope that we have now integrated some of these learnings into our lives. Just as the great acts of kindness that were observed over the year of 2020. She is really rooting for us to retain a bit of these lessons.

However, a lot will depend on the experience people had. You are more likely to keep some of your new habits if you had an easier 2020 than if you haven't. Even though you likely need them more if you had a rough time.

As for Yael, this pandemic has brought her more into the macro world - she started doing writing, created a grief group, joined the board of a mental health start-up. As mental health grows up as a conversation, there is an opportunity to be more outside the office and engage more, on a more permanent basis.
Soul-searching
During Season 1, there were many examples of women I interviewed that told me they were re-evaluating priorities, checking their values, shifting gears on how they wanted to focus their lives in the future. Yael agrees that she is seeing the soul searching everywhere. Sometimes it is only pain that will humble us to do that.

People are caring more and realising that you can't separate wellbeing and work. People are people and we are all looking to be integrated. Yael has seen humanity coming into businesses in a way that was not there before. At the same time, businesses are also having to think about diversity, inclusion and even the future of work. I guess businesses are doing some soul-searching themselves!
Before we go… 2020 Lesson: I am not in control 2020 Challenge: Sleep deprivation Advice for 2021: you can't avoid pain, but you can avoid suffering Book for 2021: For small creatures such as we: Rituals for finding meaning in our unlikely world - Sacha Sagan The word for 2021: Love
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Season 2 Launch - Moment of Lift
10 2月 2021· Make Space for Growth Podcast
For 2021, our journey continues, strengthened by what we leave behind, hopeful for what lies ahead. From a good, bad or so-so year, we rise to the challenge for making this the best year yet. We lift our souls to believe, we lift our minds from the fear, we lift our lives from the dark times that we leave behind.

This is our Moment of Lift as we get out of this crisis stronger and together.

It’s time to rise, it’s time to turn our eyes upwards, time to shine a light on the good and leave behind the bad.

For Season 2 of the Make Space for Growth Podcast, I am bringing women leaders and their stories as they chose to lift themselves and pursue life fearless and joyful.
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Thinking through the Season - Finding Growth in a Crisis
21 12月 2020· Make Space for Growth Podcast
For Season 1, I have asked amazing women leaders around the world to join me in a fireside chat about how they have dealt with lockdown and the covid-19 crisis. We spent some time learning about their businesses and inevitably talk about how they have coped (or not) with this crisis - both in business and in their homes. For the last episode, I chose the main topics that emerged.

On balance, the stories of the 10 women I interviewed in the last 6 months are stories of hope and light. Whilst crisis can be really tough, they are also a time where our inner strengths are revealed, our core values are exposed and re-affirmed, and our life goes through changes that were bound to happen for a long time. So let's go back in time!
The start of the podcast
I have been on a journey. And what a journey it has been. I still remember the day the idea came to me. What if? I shooed it away as if it was a disease. Well, I could not possibly have any time to launch a podcast. I am too afraid of launching a podcast. And I don't know how to do a podcast. Who would possibly want to talk to me. Who would possibly want to listen.

That day, the idea hung over me as a cloud, and I think it must have been visible. I remember at some point Hubby B looked at me with an inquisitive look and said "what are you thinking". I said "nothing". One of those women nothing that has all but nothing on it. I resisted to telling him because my hope was that it would go away.

As usual, I was not successful keeping something away from him, and when I told him I was thinking of launching a podcast talking to women about how we could find positive sides to this crisis, his response was clear.

Sounds great, just do it.

I was puzzled. In fact, I was hoping he would call me to my senses and remind me of all the commitments I already have. He didn't. And so I boarded this virtual journey and never looked back. So what did women tell me during this journey?
The Finale
I had a hard time picking the main themes. Each time I listened to the podcasts again I felt like adding more. Today, I want to talk about how women reinvented themselves, how they made the best of this time, how they led their businesses through growth and also how they stayed authentic and connected with themselves. This does not do full justice to all that we have talked about, but I will leave it to your curiosity to find a few more.
Reinventing themselves
When I first started finding out about the businesses each women led, I knew each of them was bound to have found challenges as the pandemic hit. This was not an easy time. All businesses coming to the podcast were, in one way or another affected by the pandemic. Retail shops, food, design businesses, publishing companies, online platforms, data companies, coaching. Some may have benefited from the pandemic, but overall, almost all had to reinvent themselves.

Filipa was forced to close the Wink shops early on and put everyone on furlough. She put contracts on hold and suspended rent. She felt responsible not only for her team but also for her franchisees, who turned to her for direction. Moreover, she knew that she had to reinvent the practices very quickly so she would be ready to re-open. The management team spend the time figuring out how the new normal in beauty services would be. Whilst she really struggled in the beginning of the pandemic (and some tears were involved), she snapped herself out of it and found a strength she did not know she had.

As for Martina, adapting is in her nature. While she was lucky she had just received the stock from China for her main product - the MUtable - she was left without the ability to develop a new product she was launching - the MUwall. The usual process would involve sending her designers to China where they would work very hands on with the production company. As that was no longer possible, she had to find new alternatives. At the same time, her customers were desperate looking for advice on how to entertain their children. No wonder! The company quickly started curating and later developing content. In the end, she believes she had more resilience than most, as creating a start-up requires you to just have lots of resilience.

Adriana did not waste any time taking bold steps in her business. As some of her clients in the retail and transport sector in Brazil started cancelling contracts, she was quick to renegotiate extensions or suspensions instead. She sent her team home early and a few weeks into lock down, she just cancelled their own rent and now runs a fully virtual team. In a time where companies needed to be even more in touch with their customers, VAIPE took a key role in allowing them to communicate and survey them, especially in the area of mental health. Adriana created a new product, free for clients or non clients, and with that, managed to continue to keep the momentum of her company. By September, she was already pretty much where she always thought she would be, despite Covid.

If there is someone that lived through reinventing practices was Dr. Kristina Brovig. As a doctor, she had to find systems to be closer to her patients without being able to see them in such a difficult time. She had check-ins every few hours, patients coughing to a recording and anything that a simple phone could provide. With technology, she managed to follow 30-40 patients at each time. Looking forward, she can't imagine that things won't change. Tele-medicine has opened up opportunities for more efficiency and limiting people's exposure. She has the hope that practices will evolve to make more use of tele-medicine as a complementary way to see people and do investigative medicine.
Living Growth
Crisis can indeed make space for growth. Whilst many suffered, some products did go through exponential demand, though some not without changes for the new environment. People wanted to give more and they did so online, people needed more ways to connect (especially in old age) and they did so online. People spent more time at home, so they wanted baking products, books, content and advice. They also had more time to connect with themselves.

As Emily had just launched Grapevine and was trying to grapple with the change the pandemic imposed, suddenly her business started to grow exponentially. With Covid, there was a lot of social need and people were looking at ways to give back and help. In addition, the giving circles were no longer able to meet in person and needed virtual ways to come together. Whilst they were overwhelmed with all the work, they also felt compelled to do everything that they could, as they were not only supporting their customers, but also their communities at large. The business evolved to support customers with more than their payments to also helping giving circles hosting events and taking decisions virtually in this new environment.

For Constanze, she took a bold step early to stock up on ingredients ahead of lockdown in Germany. She stocked the raw materials anywhere that she could and then managed the company through huge growth from a remote location in the Black Forest, and away from her factory. Customers were home and Glutenfreie's baking mixture was at peak demand. On top of it, she landed a key agreement with the largest organic products brand in Germany. As she described it, it was a true explosion. She has gone from a team of 3 to a team of 10, expanded the kitchen-factory and the storage capacity.
Making the best of the time
This was a time for growth, a time for reinventing yourself. No matter what, the women I interviewed took bold steps but they also sought to make the best of this time. 2020 may have brought them tough times, but they will also leave it with good memories. For them, and those around them.

In Singapore, Pridhee found that they had huge demand for the books when lockdown kicked in, but no way to provide these books. So they pivoted to providing audio files or a video session to give a resource to parents who were (desperately) looking to get their hands on the books. When books finally went back to the essential good category, then they could fulfil all demand. At the same time, her customers were more engaged then ever. So they reversed the process and started asking their customers what they wanted and to share their content. With that, the company is now looking for new launches. From difficulties, came opportunities. And Pridhee has given her advice to us "Just do it". She concentrated on celebrating the small wins she achieved. She opened a bottle of champagne to celebrate .

Meredith launched a business that could not have been more attractive during this time. It is a platform dedicated to people 60 and better and to provide them with alternatives to living their homes where they are still in a very active stage of their lives. She did not know there was a pandemic that would require the elderly to really stay home during the coming months when she launched in early 2020. Talk about timing! During the pandemic, members wrote to Meredith describing this platform as a "lifeline". People have found community and sanity in a very insane time. There was always a great need for them to do what they do, but in the age of covid, the need became ever so much larger. It was not about whether people wanted to stay home, but rather they had to stay home. This compelled Meredith to work even harder, having launched the platform only 3 months before lockdown kicked in. Living in her childhood home, she made the best of her 7-days a week start-up working style and sought to build memories for her.
Being true to ourselves
This time did not come without its challenges. Be it putting employees on furlough or dealing with exponential growth, becoming an overnight teacher or having no product to sell, having cancelled contracts or having no time to sleep, these women have been leaders through this crisis. Leaders in the way they deal with their businesses, their homes and themselves.

One thing that struck me in all my chats was the honesty and authenticity people brought into the conversation. From Episode 1 to Episode 10 , there was something to be said about the way each woman opened up and shared their struggles, their tips and shortcuts, their advice to themselves if they got to do it all over again. I am a big believer in authenticity. Whilst it is often seen as weak or vulnerable, I see it more as being self-aware and truthful about it. And as a host, it was key for me to bring real stories to the world. Stories of growth in the face of adversity, but stories that recognised adversity as a key part of the change. Not all painted in roses.

In my conversation with Christine, she stated how she was, as a coach, seeing seeing burnout and stress as more common topics in the corporates she was talking to. Helping employees manage their mental health is no longer a nice to have for companies. She also found that this was a time for reflection for people who were taking time to dive into themselves and really figuring out what they wanted to do. As a coach, helping people do that "click" is the magical moment that drives her. Whilst she felt like she was already at a slow pace, which helped her deal with this lockdown, she struggled with the lack of social interaction. This is when she found out she was an extrovert. Unlike me, I found out the introvert in me!

The final episode brought me to Arese in Nigeria. She brought us her story of how she struggled with her mindset through the early times of the pandemic, struggling with weight gain, lack of focus and lots of anxiety about the future. She questioned how she lived her life and debated with her fears in the face of a pandemic. However, after lots of mindset work, she pulled it through, started boxing, lost the extra weight and enjoyed her times with her daughter, getting to know her better and even rapping together. By the Fall, she had launched a 13 episode TV series based on her book, as part of her quest to change the face of African Millenial Women Literacy. She stayed true to her mission, and to herself.
The Wrap Up
It is a wrap up. Thank you for being part of Season 1 of the Make Space for Growth podcast. It has been such a great experience to put this together for you and importantly, to all the women that agreed to be part of this journey. Share this episode, binge listen and let me know what you have enjoyed the most.
The 10 Words to Describe Lockdown Challenging - Filipa Tiring - Martina Present (and Slow) - Christine Exhausting (and Enlightening) - Kristina Grow Grow Grow - Pridhee Tumultuous (but also educational, inspiring, challenging) - Emily Corona Holiday - Constanze Stamina - Meredith Best time of my life - Adriana Manic - Arese
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エピソード

The importance of having fun with Carmen Alfonso Rico

Listening to Yourself with Samreen Ghani

Believing in Serendipity with Rita Vilas-Boas

Finding your happiness with Sabine Tejerina

A life dedicated to purpose with Daniela Barone Soares

Never waste a good crisis with Inês Santos Silva

Creating Space - Launching Season 3

A Journey back through the Season

Be Bold with Zeze Oriaikhi-Sao

Educating and Inspiring with Joana Dias da Cunha

Be as water with Khyati Sundaram

It's ok to say No with Jenna Stein

Taking it step by step with Kerstin Robinson

Enjoying the Journey with Jessica Postiglione

A Passion for Wellness with Catarina Gorgulho

Empowering Women with Amy Williams

Practising Gratitude with Francesca Geens

Letting go of control with Yael Melamed

Season 2 Launch - Moment of Lift

Thinking through the Season - Finding Growth in a Crisis