エピソード
-
Introduction
Revenue is the lifeblood of any business and it’s one of the factors that determines success or failure. As a result, one could rationally argue that the revenue generators are the most important people in any for profit business. But finding high-quality, committed sales professionals isn’t easy. And keeping your top performers can be equally challenging. There’s no worse day for a sales manager than when one of his top producers calls to say that she’s leaving to pursue another opportunity.
That’s why I think my conversation with Dan Fantasia, founder of Treeline, one of the world’s premier sales recruiting agencies, will be so important for you to hear. And even if you’re not responsible for leading sales teams or recruiting sales people, please continue to listen because we’re also going to talk about building teams that excel and have great cultures–topics that apply to every leader.
About the Guest
Dan Fantasia has been in the field of sales recruiting since 1997 and founded Treeline in 2001. His exclusive focus on helping companies build world-class, elite sales teams has helped to change the lives of over 3,300 sales professionals. Dan has built a deep knowledge of what it takes to build and grow a top-producing business. As a proven sales leader and innovator, Fantasia has created a positively charged culture that promotes the good in every person, resulting in a team that has developed best-in-practice methodologies and technology that continues to revolutionize the industry.
What You’ll Learn
How do you hire top producers? How did you build consistently high performing sales teams? What is your system for ongoing talent assessment? What are your options to consider when creating the right incentive plans?Links for This Episode:
Social Links
WEBSITE: https://www.treelineinc.com/ FACEBOOK (PERSONAL): https://www.facebook.com/dan.fantasia FACEBOOK (BUSINESS): https://www.facebook.com/TreelineInc LINKEDIN: https://www.linkedin.com/company/treelineinc/ INSTAGRAM: https://www.instagram.com/treelineinc/ TWITTER: https://twitter.com/TreelineInc YOUTUBE: https://www.youtube.com/@TreelineIncConnect with Dr. Mike:
Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always
Episode Minute By Minute:
0:02 Introduction to the importance of revenue and sales in business. 1:20 Introduction of Dan Fantasia, founder of TreeLine, a premier sales recruiting agency. 3:03 Discussion about Boston and its sports culture. 3:56 Dr. Mike shares his background in sales and management. 4:23 The importance of sales in any organization and the priority of hiring great salespeople. 5:20 Challenges in finding and retaining top sales performers. 7:18 The importance of understanding the sales model and characteristics needed for top sales talent. 9:00 The process of consulting with companies to find the right sales candidates. 10:07 Real-world challenges in hiring and adjusting expectations. 11:02 The perception of sales as a career and its changes over time. 13:00 Universities offering sales degrees and the positive impact on the profession. 14:00 Differences between a sales professional and a salesperson. 15:00 Different roles within sales and career paths. 16:20 Building a top-producing sales team and strategies for small and large companies. 17:20 The innovator's challenge in hiring the first salesperson and understanding the sales process. 18:50 Importance of building a systematic approach to sales and having patience. 20:05 Setting accurate expectations and having patience with new sales hires. 21:00 Retaining top salespeople and understanding their motivations. 22:25 Strategies for keeping sales teams motivated and happy. 23:58 Importance of feedback and adjusting company strategies based on team input. 25:25 The role of compensation in retaining top sales talent. 27:18 Balancing fixed and variable compensation for different sales roles. 27:45 Keeping sales teams engaged during economic downturns or slumps. 29:07 The importance of setting realistic goals and adjusting them as needed. 30:35 Keeping a positive outlook and setting a motivational tone for the team. 31:00 Developing team members for growth and retention. 33:00 Integrating personal and professional growth in sales training. 34:20 Treeline's success through various economic challenges and available resources. 35:13 Final piece of practical advice: Start each day with a positive mindset. 36:20 Closing remarks and contact information for Dan Fantasia. -
Introduction:
Over the past decade, the role of customer success has gained importance and prestige. On this episode of the podcast, we have an industry veteran and thought leader who is going to tell us not only why customer success is critical, but how to build high-performing customer success teams and develop leaders from within those teams. So, whether you’re interested in the customer success function or you’re not even sure what customer success means, there will be value for you in this episode because we’re talking about leadership, developing people, and accomplishing an important mission.
About the Guest
Jess Osborn is the Vice President of Customer Success at GoCardless where she leads a team that is revolutionizing customer experiences worldwide. Her achievements include steering multi-million dollar portfolios to unprecedented success, all while cultivating a culture of excellence recognized for its impact on company retention and growth.
Jess has leveraged her experience and passion for human-centric leadership to become a sought after speaker on the customer success circuit. Connect with Jessica via her LinkedIn account.
Social Links
https://www.linkedin.com/in/jessicareserosborn
What You’ll Learn
Why customer success has become a critical function in many industries Why Human Centric Leadership is critical in for customer success What does it mean to align business success with compassionate leadership How do you build a high-performing customer success teamConnect with Dr. Mike:
Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always
Episode Minute By Minute:
0:00 Introduction to the importance of customer service and building a high-performing customer success team. 1:23 Dr. Mike introduces Jess Osborne, Vice President of Customer Success at GoCardless. 2:50 Introduction to customer success and its importance in the subscription economy. 4:07 What a customer success professional does daily, including the importance of knowing their customers and the difference between face-to-face and digital approaches. 6:07 The difference between an account manager and a customer success manager. 6:54 Jess shares her career journey into customer success and emphasizes the importance of drive and resilience in hiring. 10:00 Jess's passion for helping people achieve their career aspirations and how it became her calling. 13:55 Differentiating between rock stars and shooting stars in a team and handling underperformance. 15:06 Creating opportunities for growth within a company and characteristics of a culture that fosters growth. 17:24 Importance of emotional intelligence and relationship intelligence in leadership, with Jess's analogy of a manager as a gardener. 19:25 The variance in team cultures within tech companies and the importance of team bonding outside of work. 22:51 Quarterly meetups for team building and business meetings to address the challenges of leading a global team with remote workers. 27:08 The future of customer success: importance of commercial acumen and AI in the field. -
エピソードを見逃しましたか？
-
Carol Bowser, J.D is a workplace conflict expert. After practicing Employment Law for several years, Carol founded Conflict Management Strategies when she realized a lawsuit can’t deliver the level of resolution and satisfaction that is gained when people are actively involved in creating solutions to their workplace conflict.
Carol’s clients come with a wide range of employers because conflict is universal across all industries and types of organizations. Where there are people, there is conflict. The key is to help people recognize and address conflict before it damages working relationships and creates organizational drag. In her over 20 years of experience, she has discovered some universal themes about workplace conflict and loves to share how people at all levels can strengthen their conflict resolution muscles
Contact Carol at [email protected]
Links
http://www.managingconflict.com
https://www.linkedin.com/in/carol-bowser-2a65691
https://www.instagram.com/carol.bowser
What You’ll Learn
How people inadvertently escalate conflict when trying to de-escalate The most common responses to difficult conversations and now to recognize the responses A simple framework to prepare for the conversation How to set and manage expectations for the conversation
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always
Episode Minute By Minute:
0:02 Introduction to conflict management skills as essential for managers and the lack of adequate training in many organizations. 1:23 Dr. Mike introduces Carol Bowser, a workplace conflict expert and founder of Conflict Management Strategies. 3:04 Carol joins the podcast, sharing her location and discussing the beautiful spring day in Tacoma, Washington. 4:03 Emphasis on preventing conflict and navigating it effectively once it arises. 6:31 Carol discusses common and impactful workplace conflicts, emphasizing how terms like harassment and bullying escalate situations and involve extensive investigations. 9:21 Challenges of managing unsubstantiated claims and the fear of retaliation in the workplace. 11:12 Discussion on creating a psychologically safe workplace and the importance of managers understanding their team to effectively manage conflict. 14:34 The importance of never saying "calm down" as it can unintentionally escalate conflict. 17:33 Strategies for managers to prepare for difficult conversations and recognize signs of underlying issues. 21:11 The value of establishing trust and psychological safety within teams to foster open communication. 25:03 Managing expectations and the approach to serious, sensitive conversations in the workplace. 29:30 Carol outlines the various services she provides as a mediator, trainer, and speaker. 33:19 Final advice for listeners on how to be proactive in addressing concerns and managing workplace conflicts. -
History provides the opportunity to study the past through the lens of the present, but what makes history so exciting for many of us is those moments when we truly feel transported back to those earlier days to see the world through the eyes of our predecessors–pioneers who laid the foundation for the lives we experience now. And the stories of the past become even more rich and vivid when they involve our own ancestors.
I’m excited to share my conversation with an author who transports us back nearly 100 years–to a time when the promise of southern California was just beginning. It was a time when the California coastline was still wild and uncharted, the beaches were pristine, and there was no traffic! And my guest allows us to experience the remarkable sights and sounds of these different times through a beautiful love story.
Whether you’re interested in the history of California, romance, or how individuals can shape the course of history, you're going to enjoy my conversation with author John Thill.
About the Guest
John Wilcox Thill is the author of A California Love Story. It’s the romantic story of Ray and Dora, John’s grandparents recreated through a series of forgotten love letters from his grandparents’ courtship. Within their worn folds, John found a story that was both timeless and filled with emotion, all happening in an era in American history when the future of California was still taking shape.
John is a graduate of San Diego State University and spent much of his career in managing and producing video content for large organizations. Later, he transitioned to corporate learning and development, and became a partner in a global talent development company.
What You’ll Learn
Life lessons about love, commitment, and hard work How much San Diego County, CA has changed over the last 100-years How this author painstakingly and lovingly created a critically acclaimed bookSocial Links
Buy the Book on Amazon.
https://johnwthill.com
https://www.linkedin.com/in/john-thill-6718b48
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always
Episode Minute By Minute:
0:02 A journey into the history of Southern California through the love story of Ray and Dora Wilcox. 1:40 Meet John Thill: Discussing his book "A California Love Story," based on his grandparents' love letters from the 1920s. 3:44 The Genesis of "A California Love Story": John shares how discovering a hat box full of love letters led to the creation of his book. 5:14 John discusses how the pandemic inspired him to finalize and publish the book. 6:32 Overview of "A California Love Story": A glimpse into the themes of dreams, love, and success captured through heartfelt correspondence. 9:14 Exploring the changes in Southern California's landscape and population through Ray's experiences. 13:43 Ray Wilcox’s Contributions: Discussing Ray’s involvement in real estate and his role in the development of Camp Pendleton. 16:57 Personal Growth Through Writing: John reflects on the lessons learned about persistence, community service, and family values during his writing process. 26:47 Insights into how John’s storytelling has moved audiences and the personal connections he has made. 30:24: John encourages listeners to consider their own legacies and the importance of documenting personal histories. -
Introduction
The time-honored tradition of defining career development exclusively in terms of promotions, moves, and title changes is dead. Beyond, between, and besides the climb up the positional ladder, there are many other ways that employees can—and want to—grow. This episode explores some of those alternative ways to grow, the important role managers play in guiding that growth, and organizational executives should think differently about career and talent development.
About our Guest
Julie Winkle Giulioni is a champion for workplace growth and development and helps executives and leaders optimize talent and potential within their organizations. One of Inc. Magazine’s Top 100 speakers, she’s the author of Promotions Are So Yesterday: Redefine Career Development, Help Employees Thrive and the co-author of the international bestseller, Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want, translated into seven languages.
Julie is a regular columnist for Training Industry Magazine and SmartBrief and contributes articles on leadership, career development, and workplace trends to numerous publications including The Economist. You can keep up with Julie through her blog, LinkedIn and Twitter.
What You’ll Learn
Why promotions so yesterday What’s at risk when you define career success and development exclusively with promotions and positions? Some alternate ways to think about careers and career development How you can create a multidimensional career development framework How can grow beyond the corporate ladder via positions and promotionsFree Resource Mentioned in Episode
https://www.juliewinklegiulioni.com/book/promotions/assessment/
Contact Information / Social Links
Website: http://JulieWinkleGiulioni.com
Email: [email protected]
Primary Phone: 818-219-7988
Facebook https://www.facebook.com/JulieWinkleGiulioni.Author/
LinkedIn http://www.linkedin.com/pub/julie-winkle-giulioni/7/713/4a7 YouTubehttps://www.youtube.com/channel/UCYPG2YOq_4GTPUUrM1n4Q1wBuy the Book: Amazon
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always
Episode Minute By Minute:
0:00 Dr. Mike introduces the episode, discussing a new perspective on career management that moves beyond traditional promotion-focused development. 1:14 Introduction of guest Julie Winkle Giolone and her book "Promotions Are So Yesterday: Redefine Career Development Help Employees Thrive." 2:43 Julie joins the podcast, setting the stage for a discussion on evolving career development paradigms. 3:00 Discussion on the shift from traditional career ladders to more nuanced views on career growth and development. 5:00 Addressing the challenges and limitations of traditional promotion-based career progression. 9:00 Exploring alternative measures of growth and success beyond promotions, including the importance of contribution and competence. 10:42 Julie provides examples of creative compensation models designed to support individual growth and development. 13:00 Strategies for individuals to rethink career development in environments not yet adopting these progressive models. 16:18 Discuss the changing dynamics of job mobility and the importance of seeking growth opportunities within and outside current organizations. 17:40 Emphasizing the need for proactive conversations between managers and employees about career development and growth opportunities. 19:52 Exploring the concept of continuous, organic career development conversations as a means to foster a supportive work environment. 23:29 Julie discusses the organic nature of career development conversations and the need for a shift towards a more integrated and ongoing approach. 25:41 Overview of Julie's book "Promotions Are So Yesterday," including the multi-dimensional career framework. 30:17 Insights from research on career development preferences, highlighting the value of contribution over traditional promotions. 33:16 Julie offers practical advice for understanding personal career development motivations and having meaningful conversations about career growth. -
It’s March and Women’s History Month, so what better way to celebrate than to speak with someone who leads an organization dedicated to helping women overcome societal barriers by providing educational and empowering experiences that promote sisterhood and community. Sol Sisters, the organization we’re highlighting today believes, as I do, that all women deserve to feel safe, supported, and celebrated.
And since we talk about leadership and teamwork in the workplace on the Mission First People Always Podcast, we’re going to hone in on how everyone benefits when women of color feel belonging in the workplace. Unfortunately, that’s not always the case, but we’re here to learn how to change that, so settle in for an informative and empowering conversation.
About our Guest
Dr. Christine Coleman, LMFT, is a licensed therapist, executive coach, and the founder of Sol Sisters, a Bay area nonprofit that empowers women of color to overcome societal barriers. She has trained leading companies like Pinterest, Business Wire, Coursera, Udemy, Salesforce, and the Major League Baseball Network in mental health, inclusivity, and belonging initiatives. Dr. Coleman has been in Harvard Business Review, Fast Company, Vogue, MSN, and Huffington Post, and has spoken at Yale’s Mental Health Conference, UC Berkeley’s Women of Color Conference, the American College Health Association (ACHA), and more. Dr. Coleman received the University of San Francisco’s “Living the Mission” award for her dedication to serving women and girls.
About Sol Sisters
Founded in 2013 by Dr. Christine Coleman, Sol Sisters’ mission is to help women overcome societal barriers by providing educational and empowering experiences that promote sisterhood and community across the Bay Area. It brings events and services to women that are focused on four areas of health that enrich, empower and evolve women of all backgrounds and financial situations. Based in Oakland, Sol Sisters is a registered 501(c)3 nonprofit. For more information and to contribute to its mission, please visit solsisters.org.
Social Links
Dr. Christine Coleman’s Instagram
Sol Sisters' Instagram
Sol Sisters' Facebook
What You’ll Learn
The difference between being included and feeling like you belong
Why everyone benefits when women of color feel a sense of belonging at work
How to leverage employee resource groups to foster real connections in your team
Opportunity
Later this spring Sol Sisters will be unveiling its free Enrich membership, which aims to be an educational and empowering platform that provides under-resourced women with the tools they need to further their professional, mental, physical, and creative development. The first session will focus on financial literacy, and the new membership will also receive access to Sol Sisters’ Empower Retreats, where they can enjoy wellness, educational and professional opportunities all in one day.
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always
Episode Minute By Minute:
0:02 Celebrating Women's History Month: What to expect this month on Mission First, People Always.
1:00 Get to Know Dr. Christine Coleman: Highlighting her impactful journey and the foundation of Soul Sisters.
3:32 Soul Sisters' Mission Unveiled: Dive into the empowerment and support offered to women from marginalized communities.
6:04 Faith in Action: How faith guides service and purpose in the mission of Soul Sisters.
6:36 Tackling Funding Challenges: Exploring the financial journey and the quest for sustainability at Soul Sisters.
09:18 Belonging at Work Matters: The critical importance of a supportive workplace for women of color.
16:53 Inside Training for Inclusion: A look at the essence and impact of diversity and inclusion training.
20:32 The Inclusion vs. Belonging Debate: Understanding the distinction and its significance in the workplace.
23:36 DEI Evolution and Impact: How DEI initiatives are expanding to more effectively include justice and belonging.
27:14 Strategies for Enhancing Belonging: Practical ways to improve inclusion and belonging in various environments.
33:25 Listening and Learning for Better Connection: Dr. Mike's reflections on engaging more authentically with diverse experiences.
42:45 What's Next for Soul Sisters: A look into upcoming initiatives, their membership program, and more opportunities!
-
Introduction
Globally, 700 million people live below the poverty line–surviving on less than $2 per day. In Africa as a whole, 4 in 10 people live in poverty and in Congo, at least 7 in 10 people live below the poverty line. So, what are we going to do about it?
In this episode, hear what one young leader and the organization he founded is doing to make a lasting difference through identifying and empowering local leaders in some of the world’s most impoverished communities. The Lobiko Initiative is an organization committed to creating a world where every child has a safe place to call home, where every family has access to quality healthcare, wherever every individual has opportunities for meaningful employment, and where every community has access to basic resources to thrive.
What You’ll Learn
Globally, 700 million people live below the poverty line–surviving on less than $2 per day. In Africa as a whole, 4 in 10 people live in poverty and in Congo, at least 7 in 10 people live below the poverty line.
The Lobiko Initiative is an organization committed to creating a world where every child has a safe place to call home, where every family has access to quality healthcare, wherever every individual has opportunities for meaningful employment, and where every community has access to basic resources to thrive.
The best way to create lasting change in communities is to equip those intimately familiar with the pressing needs to lead the way.
How local leaders can be supported and empowered to craft solutions.
Guest’s Bio
As the founder and Executive Director of the Lobiko Initiative, Wilita Sanguma's career is a testament to his unwavering commitment to transforming the lives of people furthest from opportunity. His story began in the Democratic Republic of the Congo, where his childhood was overshadowed by one of the deadliest conflicts since World War II. The harrowing experience of fleeing his homeland amidst chaos and violence instilled in him a profound understanding of the complexity of injustice and the importance of peace.
This early exposure to conflict and his subsequent journey to safety laid the foundation for his later pursuits in political science at Fresno State University and a master's in International Studies at the University of San Francisco, where he specialized in peace and conflict resolution. Wilita's professional path reflects these early experiences and is marked by significant milestones.
His personal trials have deeply influenced his work, especially his commitment to marginalized communities both in the U.S. and globally. His experiences of navigating systemic injustices and overcoming obstacles have fueled his passion for holistic education and youth development, reflected in his active participation on numerous nonprofit boards.
Social Media:
Instagram: http://www.instagram.com/lobikoinitiative
LinkedIn: www.linkedin.com/company/lobikoinitiative
Facebook: http://www.facebook.com/lobikoinitiative
YouTube: http://www.youtube.com/@LobikoInitiative
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
Episode Minute By Minute:
00:00 Introduction and Welcome to Wilita Sanguma
00:13 Wilita's Story: From War-Torn Congo to Changing Lives
01:33 The Horrors of War: A Personal Account
02:22 Interview with Wailita: A Survivor's Tale
05:25 The Aftermath: Life Post-Bombing
06:47 Understanding the Conflict in Congo
08:00 Wilita's Family and Their Role in the Community
09:02 The Struggles of Congo: A Rich Country with Poor People
11:00 Wilita's Journey to Transformation
19:49 The Lubiko Initiative: Transforming Lives in Congo
19:59 The Vision for Lubiko: From Survival to Wellbeing
23:56 Success Stories from the Lubiko Initiative
29:15 The Challenges and Solutions in Funding the Initiative
33:29 The Power of Local Leadership in Community Transformation
38:17 Setting Ambitious Goals for the Future
39:58 Final Thoughts and Advice: The Power of Reflection
40:30 Closing Remarks and Reflections
42:12 The Power of Ordinary People
44:26 A Glimpse into Wailita's Past
45:21 The Horrors of War
46:43 The Escape and Journey to Safety
51:01 The Aftermath and New Beginnings
52:11 The Journey to the United States
52:33 Adapting to Life in the United States
54:56 The Decision to Stay in the U.S.
59:59 The Journey to Higher Education
01:02:42 Returning to Congo
01:06:03 The Birth of the Lubiko Initiative
01:08:17 Invitation to Join the Cause
01:21:12 Final Thoughts and Conclusion
-
On this Episode
In this episode you’ll hear a conversation with sports psychologist, Dr. Tom Hanson. While Tom has worked with some of the biggest names in professional baseball, he is also a prolific author, coach, and sought after speaker in the corporate world. Today, we’ll explore what it takes to be a top performer in any field of endeavor. We’ll discuss mental toughness, performance inhibitors and so much more. This is a great episode for anyone who wants to elevate their performance.
What You’ll Learn
What is “commitment management” and how can we benefit from it?
How do we leverage the “double-header of life” concept?
What we can learn from the best hitters in baseball history
What does it mean to “play big” in life?
How can we improve our mental mechanics?
What is the “tapping method” and how does it work?
About my Guest
Dr. Tom Hanson frees athletes and coaches, executives and work teams to consistently perform at or near their best. His Performance Freedom and Confidence and Consistency coaching programs in both sport and business train people to “Excel, Enjoy, and Evolve.”
Formerly the Director of Performance Enhancement for the New York Yankees, Dr. Hanson also consulted with the Texas Rangers, Los Angeles Angels, and Minnesota Twins organizations. He helps individuals and teams in all sports and regularly coaches in major university athletic programs such as Harvard University Baseball and Florida State Softball. His business client list ranges from giants like Microsoft, Verizon and Pepperidge Farm to small businesses like Public Trust Advisors and insurance adjusters Johns Eastern.
He co-authored both Heads-Up Baseball: Playing the Game One Pitch at a Time and Heads-Up Baseball 2.0: 5 Skills for Competing One Pitch at a Time with Dr. Ken Ravizza. The books have combined to sell over 200,000 copies, been adopted by many major college and professional teams, used as a college textbook, and been called “the bible for developing mental toughness,” by Collegiate Baseball.
Dr. Hanson also wrote the award-winning PLAY BIG: Mental Toughness Skills that Take Baseball Players to the Next Level, and the best-selling business fable, Who Will Do What by When? -- How to Improve Performance, Accountability and Trust with Integrity, which has sold over 30,000 copies to individuals and organizations, including the United States Government.
Dr. Hanson graduated from Luther College (IA) in 1985, earned his Master’s degree at the University of Illinois (Champaign), and his Ph.D. specializing in sport psychology from the University of Virginia (1991). He served as UVA’s hitting coach for three seasons, and his dissertation research, The Mental Aspects of Hitting, featured interviews with Hank Aaron, Stan Musial, Carl Yastrzemski, Tony Oliva, and Rod Carew. He has made a career of studying greatness and creating technologies that liberate performers from the fears and doubts that too often rob them of the joy and satisfaction they seek, and is a leader in overcoming the “yips” in baseball, golf, tennis and other activities.
Links for This Episode:
Social Links
http://drtomhanson.com/
http://www.headsupperformance.com/
http://playbigbaseball.com/
HeadsUpBaseball2.com
http://yipsbegone.com/
Email: [email protected]
Phone (1) 813-453-3467
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
Episode Minute By Minute:
00:00 Introduction to Dr. Tom Hanson
02:21 Tom's Work with Elite Athletes and its Relevance
03:21 Challenges in Modern Management and Solutions
08:22 The Importance of Commitment in Leadership
10:24 The Power of Simplicity in Leadership
14:40 The Double Header of Life: Balancing Results and Experience
17:00 The Competitive Executive Coaching Program
22:42 The Power of Perception: Crafting Your Lens
24:02 Learning from Legends: Insights from Pete Rose
27:33 Tapping into Calm: An Introduction to the Tapping Technique
36:37 Playing Big and with Ease: Applying Sports Psychology to Management
41:19 Starting the Day Right: The Importance of a Morning Routine
43:27 Closing Thoughts: The Path to Greatness
-
Do you ever feel overwhelmed by the number of meetings you attend and wonder whether your time could be better used elsewhere? According to research referenced in Harvard Business Review, executives now spend an average of 23 hours per week in meetings--up from about 10 hours in the 1960s. Are the extra hours spent in meetings making us more or less productive? That’s the question we’re going to tackle in today's episode. More importantly, we’re going to find out how we can do fewer meetings and make the meetings we do have more productive.
About our Guest
Yari (pronounced Jah-Dee) Ising is the founder of The Ising Agency, a firm offering operations, recruiting, and admin support for stretched-thin in-house teams. Before launching her agency, she was the director of client operations for a staffing agency where she built teams that thrived together.
She has a background in Television Production, Media & Communications and has managed live events and built in-house creative teams for Fortune 500 Companies. For the last decade, she helped get the right people in place to build the most efficient and productive workflows.
What You’ll Learn
Why doing “less” creates “more” output and satisfaction
How to professionally excuse yourself from meetings you don’t need to be in
Why an agenda (that actually gets followed!) is a non-negotiable for every meeting
How tools like Loom can replace some of your meetings
Links for This Episode:
Website: https://www.itsyari.com/
LinkedIn Profile: https://www.linkedin.com/in/yari-ising/
LinkedIn Business Page: https://www.linkedin.com/company/itsyari
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
Episode Minute By Minute:
00:00 Introduction to Today’s Episode On Having Fewer Meetings
01:17 Guest Introduction: Yadi Ising
02:59 Yadi Ising's Personal Journey
04:39 The Problem with Meetings
06:36 The Impact of COVID-19 on Meeting Culture
07:56 The Paradox of Productivity in Meetings
09:22 The Role of Meetings in the Modern Workplace
10:56 Creating Effective Meetings
21:54 The Benefits of Fewer Meetings
24:06 The Role of Trust and Clear Expectations in Meetings
26:07 How Yadi Ising's Agency Helps Teams
31:29 Practical Advice for Better Meetings
34:21 Conclusion and Final Thoughts
-
Introduction
When nonprofits--or any organization for that matter--are poorly run, it inhibits their ability to deliver value for their customers and communities. Because nonprofits often deliver vital services to our most vulnerable citizens, we need systems in place that make them more efficient, more focused, and more productive. On today’s episode, we talk with the leader of Life Remodeled, a community-based organization in Detroit, MI that is transforming communities and providing opportunities for many people experiencing life-controlling challenges. But this episode is not just for those involved in the nonprofit world. It’s about organizational leadership at its finest, and what it takes to be a great leader and build a great team.
About our Guest
Dr. Chris Lambert is the author of Next Level Nonprofit and Founder/CEO of Life Remodeled. Chris originally pursued a degree in marketing at Indiana University with the hope of attending law school and launching a career as a real estate developer. A spiritual awakening during his junior year led to a passion to follow Jesus, and Chris eventually followed a call to Fuller and Gordon-Conwell seminaries, where he earned his MDiv and doctorate in preaching. Moving to Liberia in 2007, he and his wife helped a village raise the necessary resources for a well, farm animals, and a new school building. Upon returning to the U.S., Chris founded a church called Ekklesia. In 2010 he started Life Remodeled, which repurposes vacant school buildings into one-stop hubs of opportunities and helps create neighborhood revitalization that lasts. Additionally, he and his dream team built and launched the Next Level Nonprofit organizational operating system.
From the TEDx stage to lists like Crain’s 40 Under 40, Building Design + Construction 40 Under 40, and SMART BUSINESS Dealmaker of the Year, Chris’ reputation precedes him. But it’s the journey ahead—and the people he’s asked to help lead the way—that excites him most.
Social Links
LinkedIn: https://www.linkedin.com/in/lambertliferemodeled/
Facebook: https://www.facebook.com/LambertRemodeled
Life Remodeled Website: https://www.nlncoaching.org/
Next Level Nonprofit Website: https://www.nlncoaching.org/
What You’ll Learn
The mission of Life Remodeled and its role in urban neighborhood revitalization.
Chris' failures, learnings, and inspiring stories.
Key insights from his recently published book, Next Level Nonprofit, which provides an easy-to-implement, practical, and proven system to do more good by operating at the highest levels of organizational excellence.
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
Episode Minute By Minute:
00:00 Introduction to today’s episode with special guest, Dr. Chris Lambert
01:20 Who is Dr. Lambert, his book, and how he’s impacting the world
03:43 Chris’s journey leading up to where he is today
05:03 Chris talks about pursuing a life in business, but radically shifting to non-profit
05:48 The story of Chris’s non-profit, Life Remodeled
07:10 Chris shares the “why” behind Life Remodeled
09:03 How Life Remodeled has seen so much success in 8 years of existence
11:25 Chris talks about why an operating system is critical to an organization's success
13:24 Why it’s important to focus not only on the people, but the management side as well
15:28 Chris talks about how the best “who’s” lead to the best “how’s”
19:24 Who are “reindeer” people, how to find them and how to hold onto to them
23:55 Chris shares his vision behind weekly 90 minute staff meetings
26:16 The importance of having a unified vision
31:46 Chris gives his say on if it’s tougher to work for non-profit than corporate
34:53 Chris gives a transformational story that keeps him going in his business
37:15 Chris shares one thing that could be implemented to becoming a good leader
39:28 How to follow Chris and where to find his book
-
Introduction:
Moms are the hardest working people we know. They juggle demanding careers and family responsibilities in ways that make us wonder just how they do it. In truth, though, some are wondering how long they can keep doing it. It’s tough to always be “on.” With endless work, far-reaching responsibilities, and never enough time, they wonder how they are going to survive, much less thrive. If this is you or you know someone who might relate to this story, then this episode is for you.
About the Guest:
Dr. Anne Welsh is a clinical psychologist, executive coach, and consultant. Dr. Welsh began her career at Harvard University before opening her own practice with a focus on supporting women in STEM, healthcare and law, and working parents across career sectors. Her coaching brings together research and real life experiences to hone leadership skills, improve emotional intelligence and create work-life integration.
What You’ll Learn:
Why most working parents are struggling, and often feel like they are alone in their struggle
How working parents can intentionally “drop the ball” and set boundaries around what they will and will not do
How parents can tune into their strengths and values as a way of finding meaning and making aligned choices
How to lean into the strengths and leadership lessons of parents
How companies can better support working parents and retain this important talent group
Links for This Episode:
Linkedin: www.linkedin.com/in/drannewelsh
Instagram: @dr.welsh.coaching
Website: www.drannewelsh.com
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
Episode Minute By Minute:
00:00 Are you a working mom struggling to meet expectations to perform at work and home?
01:35 An introduction to Dr. Anne Welsh
02:58 Anne shares her passion for clinical psychology, specifically transition to motherhood
06:07 Anne talks about exhaustion and burn out that mothers experience
07:12 How to say no as a mom to say no in order to reset and recharge
13:10 How managers in the workplace can be more receptive to a flexible schedule for moms
18:09 Anne talks about a generational shift in parenting and how it affects the workplace
20:03 What are the strengths and leadership lessons from parenthood that should be embraced
24:22 Anne shares about her new group coaching cohort for working moms
28:14 Anne gives her advice on how companies can do a better job of retaining working moms
31:48 Anne gives her final thoughts and advice on how to be a better person and leader
32:47 For more information on Dr. Anne and her work, follow the links in the show notes!
-
Introduction
In this episode we focus on how to retain and engage Gen Z and younger Millennials, while also discussing general practices for working better with all of the generational cohorts actively in the workplace. Our guest is an expert on generational differences and how to overcome the sticking points that work to tear us apart.
Guest’s Bio
Haydn Shaw has researched and helped clients regarding generational differences for over twenty years. He is the author of Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come Apart and FranklinCovey’s bestselling workshops Leading Across Generations and Working Across Generations.
He has spoken to over 100,000 people and worked with more than 1,500 businesses (from Fortune 500 companies to start ups), not-for-profit organizations, and governmental agencies. Haydn speaks and consults on generations, leadership, management, trust, productivity and change management. The results from his long term organizational development and change projects have been written up in case studies.
Hailed as a “leadership guru” by the Washington Post, Haydn speaks and consults in excess of 160 days each year to clients who consistently invite him back. For 21-years, he was a senior consultant with FranklinCovey, and is one of a handful of consultants in FranklinCovey to win the Chairman’s Award.
Haydn Shaw has delivered hundreds of convention keynotes or small, off-site workshops. Known for taking groups from hilarity to deep reflection, he combines rich content with use-tomorrow tools. His work makes an impact because he does his homework, customizing each speech so that they drive results.
Haydn lives in a multi-generational household in a suburb of Chicago. Haydn, his wife Laurie, and her disabled brother are Boomer/Gen Xer Cuspers. Their four teenagers are Millennials. His mother-in-law is a Traditionalist.
Social Links
mygenerationalcoach.com
https://www.linkedin.com/in/haydnshaw/
What You’ll Learn
The seven essentials for recruiting, hiring, and retaining Millennials, Gen Z, and other leadership hacks.
Attitude battles that managers struggle with when working with Gen Z and young millennials.
Surprising facts about Gen Z and Millennials in the workplace
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
Episode Minute By Minute:
03:02 Introducing special guest, Haydn Shaw, author of the book “Sticking Points”
07:44 Haydn talks about how this topic on Gen Z interested him
09:24 The 5 generations of that are active today in the workplace
12:17 Haydn talks about how managers can work and interact with younger generations
14:43 What are real expectations to expect for job turnover with Gen Z?
17:43 How has the term “job hopping” changed over the years?
19:28 Haydn talks about Covid sucking up all the lower paying jobs and moved them up
21:00 Haydn shares how we can bring the best out of Gen Z employees
23:10 Haydn explains what management tools are not working with Gen Z
25:44 How one on one meetings have become so important with this generation
32:22 Gen Z need leaders who are older and can think out loud with them
38:01 How to get young millennials to stay in a job longer during recruiting process
41:42 The importance of having conversations with younger people about what their future holds in and out of the workplace
45:07 Haydn walks about when an employee leaves and if you let them come back
50:27 Haydn talks about the downside of offering someone more money to stay
52:54 Haydn gives one way that people can be better leaders today
54:56 How to find Haydn’s book and learn more about what he is doing today
-
Introduction
Have you ever wondered why some people tend to climb the career ladder effortlessly, while others get stuck a few rungs from the bottom? How do successful people harness power and authority for their purposes, while others seem to be crushed under the weight of others' power and authority? Whether it’s business, government, or nonprofits, some leaders simply do better? Is there an explanation for the success of some and the mediocrity of others? Today’s guest has researched questions like this in his exploration of how successful leaders productively engage power and authority in their environments. In our conversation, he reveals what he’s learned and written about in a new book.
About our Guest
Stephen Barden, Ph.D. had a long and successful career in media, technology, and communications, serving at the CEO or executive board level for much of his career. Later in life, he trained as an executive coach, mediator, and eventually earned a doctorate in leadership education. He has been in private practice since 2001, working across Europe and in the USA.
He is the author of the rigorously researched book, How Leaders do Business with their World, part of the Emerging Conversations in Leadership series by Routledge (2020).
Social Links
https://www.stephenbarden.org/
https://www.linkedin.com/in/stephenbarden/
How Successful Leaders do Business with their World: https://a.co/d/hEp7KMr
What You’ll Learn
Sound working definitions of key terms like “power” and “success” in the context of organizational leadership and learning
What a navigational stance and compass are in the context of organizational leadership and learning, and how to use both in the real world.
Practical ways for implementing the Navigational Model in key areas like parenting, and developing existing and aspiring leaders.
How to work with power and authority, rather than struggle against it.
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
Episode Minute By Minute:
03:31 Introduction to the guest, Stephen Barden and his book, “How Successful Leaders Do Business With Their World”
05:31 Stephen shares the idea for his book all began when he was fired for being a bully
06:24 Stephen embarked on a doctoral research program which interviewed different high level leaders across the world
07:21 The data that was acquired, had a direct correlation to how each leader was raised as a child
09:34 Stephen shares real life stories of people that experience the world and learn how to manage it
13:58 Good leaders work in partnership, not alone at the top
15:47 Stephen realized in his research that the most successful leaders had small egos and used people and resources to help make decisions
18:47 Leading a new company does not mean that you bring the same style and techniques that you’ve always used
20:21 Pain and hurt that we experience as children can be carried into how we lead as adults
23:16 Not giving employees a voice in the company actually stops good ideas from coming through
24:46 Leaders need to be flexible in their ability to move their entire organization closer to its goals
28:13 Stephen says to do the best possible until that possible is no longer the best
30:22 A healthy leader of a company does not bottleneck ideas from their employees
32:22 Sit in on meetings and talk with people to find out how healthy an organization is
35:27 Stephen’s advice to leaders, is to ask for ideas and for them to critique your ideas
36:40 The best ideas are formed when there is no hierarchy and decisions can be made together
-
Introduction
Have you run into people who seem just a bit too nice? They are so accommodating and non-confrontational that you’re not sure exactly what they think? There’s a lot of smiling and nodding, but little healthy opposition, so there isn’t much in the way of innovation and meaningful improvements. Nobody wants to rock the boat, so it becomes a go-along-to-get-along situation. There really aren’t any moments of excitement or exhilaration in these nice, plain vanilla worlds. Some organizations have a nice culture–and my guest today is going to argue that nice is unhealthy and weak. Instead, he calls for leaders to build teams that are cohesive, courageous, and kind.
Guest Bio
Jim Uhl has 27-years of public safety leadership experience with the Los Angeles County Sheriff's Department, Lakewood Police Department, and Upland Police Department in California. He is the author of the new book, Stop Being Nice! A Call for Leaders to Build Teams that are Cohesive, Courageous, and Kind, and the founder of Breaking the Chain Consulting. He is also the author of The Arch: A Framework for Leadership and Life.
Jim holds a masters degree in organizational leadership and is a California Police Officer Standards and Training Master Instructor. He also teaches graduate and undergraduate courses in leadership at Woodbury University, and is certified in a number of commercial training programs.
What You’ll Learn from this Episode
Why our organizations are unhealthy and sick
Simple strategies to build cohesive and high-performing teams
Actions of kind and courageous teams
The real meaning of kind and how it can transform an organization
Links for This Episode:
Stop Being Nice Book Website - https://stopbeingnicebook.com
Company Website - https://breakingthechainconsulting.com
The Arch Book Website - The Arch Book • Breaking The Chain Consulting
Instagram - @breakthechain73 or Instagram (@breakingthechain73)
Linked In - Search Jim Uhl or https://www.linkedin.com/in/jim-uhl-9b0808115/
YouTube - James Uhl
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
Episode Minute By Minute:
0:02 Do you work with people that seem to be just a bit too nice?
3:27 An introduction to Jim Uhl
5:29 Jim gives the “why” behind his book, Stop Being Nice, on leadership and team building
6:49 Jim shares the heart behind his consulting firm and how it ties into his passion for leadership
7:54 Take a deep dive into Jim’s book, Stop Being Nice
8:39 Jim shares how there is a marked difference between being nice and being kind
10:05 High performance as a team cannot happen without cohesiveness and affinity towards one another
11:16 Jim’s definition of trust is, building the confidence of others
13:20 Good leadership sometimes takes enduring emotional pain and is not an easy road
16:36 The sinking six of nice: settling and justifying being nice for not having hard conversations when they are needed
17:07 The anecdote to nice is kindness
22:33 Always avoid having tough conversations when angry, cool off and gather your thoughts before hand
23:51 People need to be told information that is useful, serviceable and good
27:30 Strength and cohesion is developed in a team when people are empowered to embrace the skills for having tough conversations
33:49 Jim answers to what every leader can do today today to start implementing this
36:42 Follow the links to grab a copy of Jim’s book, Stop Being Nice today!
37:47 How to reach Jim and learn more about his services
-
Introduction
In this episode we explore three D’s of leadership: delegation, decision making, and dreaming. Two of the three are often top-of-mind for managers, but dreaming with your team is a new idea that gets everyone thinking bigger. We dig into these topics with a coach who works with leaders in the trenches every day.
Guest Bio
Drew Jackson believes that anyone can become a leader if they have the proper motivation and a clear plan for development. He communicates this message new book, The Executive Leader’s Handbook, and in his role as an executive coach and a leadership trainer for a wide array of organizations including Chick-fil-A, Lennox and Habitat for Humanity. Drew has been married to his wife Heather for 20 years, they have five kids and three dogs, and reside in Fort Worth, Texas.
What You’ll Learn
Why it’s difficult for some leaders to delegate
How situational delegation serves leaders well
How to become more confident in your decision making
Why “dreaming” is a big part of leader and team development
Links for This Episode:
Website: drewtjackson.com
YouTube: http://www.youtube.com/c/DrewTJackson
LinkedIn: https://www.linkedin.com/in/drewtjackson/
Download The Executive Leader’s Handbook FREE at: http://www.theexecutiveleadershandbook.com
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
Episode Minute By Minute:
0:02 What’s inside today’s episode!
4:19 Introduction and welcome to the Mission First People Always podcast.
5:12 Get to know Drew Jackson, and his work in leadership coaching and training.
6:30 Three topics for the episode: Delegation, Decision Making, and Dreaming.
7:05 Discussing the challenges of delegation for leaders and the reasons for their hesitation.
9:30 Fear and trust as factors influencing leaders' inability to delegate effectively.
11:00 Importance of extending trust to empower the team.
12:15 The impact of micromanagement on high-performing employees.
13:28 Approaches for effective delegation based on individuals' willingness and ability.
16:55 The significance of asking questions and seeking to understand employees' perspectives.
19:00 The higher stakes and interconnectedness of decisions as leaders.
20:10 Advice on becoming a better decision maker, focusing on being decisive and employing strategic planning.
21:15 The importance of accepting that not all decisions will be perfect and learning from outcomes.
21:47 Drew introduces the concept of "gap analysis" in decision making and shares the importance of having options when making decisions.
23:10 Drew explains the process of "GROW" (Goal, Reality, Options, Will) to improve decision-making.
25:20 The significance of good decision-making during historical events and its impact on the success of missions.
27:08 The importance of leaders dreaming and helping their team members find their dreams.
33:30 Drew suggests having regular one-on-one meetings with team members to ensure alignment and save time in the long run.
34:40 How to get a FREE copy of his book, "The Executive Leaders Handbook," follow the links for this episode to get yours today!
-
Introduction
I’m sure you’ve heard the expression, “life happens.” It suggests the idea that despite our enthusiastic, gung-ho plans and best efforts, certain life events distract us and attempt to pull us off course. In some cases, these so-called distractions are positive life events like the birth of a child or a tremendous professional opportunity for one’s spouse that requires relocation, but there are also hard things in life that make it difficult to focus on work or maintain the same routines. For example, an elderly parent can no longer care for herself, you or a family member need to fight a chronic illness, children require care, someone in your household is struggling with addiction, you lose a loved one unexpectedly–and the list goes on and on.
In some cases, we can foresee these challenges, but other times, we’re caught by surprise and completely unprepared. Each day becomes more challenging and it’s easy to feel overwhelmed.
If you haven’t personally experienced one of these life challenges yet, hold on, because you probably will at some point in your career. If you’re a manager, someone on your team is probably struggling with something now–or they will be in the next year. When that happens, you need to respond appropriately and with empathy.
Unfortunately, managers generally aren’t trained in empathy. It’s often hard to know what to say or do when one of your team members shares a concern like this with you. Or maybe you notice one of your A-players is starting to slip a bit; they’re missing deadlines, and contributing less in meetings. They seem distracted. How do you address it?
Nevertheless, how managers respond to those distractions is the most determinative factor of employee outcomes. And because it is impossible for any manager, regardless of intention or EQ, to know how to support all of their employees through all of their various circumstances, and that’s where today’s guest comes in.
Using AI, she and her team provide the “just in time” guidance managers need to lead empathically throughout their employees' Life Events, while driving productivity forward.
Our Guest
Debi Yadegari is the Founder and CEO of Villyge, a manager enablement platform that helps managers support and respond to their employees’ personal “Life Events” (things like burnout, miscarriage, leave, divorce, elder care, loss, coming out, and more) in an appropriate, timely and productive manner to drive culture, boost productivity and improve belonging.
She is obsessed with bringing humanity into the workplace so EVERYONE can show up as their most authentic self regardless of how they identify and/or what may be unfolding in the background of their Zoom.
Debi is a graduate of Barnard College of Columbia University and the George Washington University School of Law. Before her entrepreneurial journey, she had a demanding career as an investment banker on Wall Street.
Debi is also the mom of five children ranging in age from 6 to 17 and this allows her to preside over what she describes as “delicious chaos” every day.
What You’ll Learn
How changes in the workplace have created the the need for empathic leadership
What empathy in the workplace looks like
The impact of empathic leadership on companies--and what happens when empathy is lacking
Where work is going and why empathy will be a big part of the future of work
Links for This Episode:
www.Villyge.com
https://www.linkedin.com/in/dyadegari
https://www.linkedin.com/company/villyge
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
Episode Minute By Minute:
0:02 Managing empathy in the workplace is something that is often overlooked
9:40 Debi’s company helps managers navigate the need for more empathy
11:00 Debi’s origin story began on Wall Street
11:32 Debi’s first manager was phenomenal, with good intentions, but lacked empathy
15:21 Managers are afraid to say and do the wrong thing and tend to react poorly
18:09 Research and data proves how lack of empathy impacts retention and productivity
20:39 The difference between sympathy and empathy
23:09 Empathy is a skill, but it something that we have to learn
27:24 Company needs have shifted post pandemic to valuing family and diversity
30:01 How Debi’s platform (Villyge) can help managers better respond to worker needs
32:04 Information and guidance on how to respond to that comes through Villyge
37:02 Managers don’t have to second guess why an employee is absent or struggling
39:46 Manager support affects attrition, it affects productivity, and it makes a difference
40:40 Being sincere and authentic will make you a better leader and human
43:26 How to find out more about about Debi and get connected with Villyge
-
If you like the origin stories of great business ideas--especially great ideas that involve financial technology--that promise to do good in the world, then this episode is for you. We talking to Michael Van Erdewyk, a serial entrepreneur who has started a number of new technology based businesses, about how he is creating opportunity for influencers and non-profits to communicate with their audiences through a new app and make money for their causes in the process.
About the Guest
My guest today is Michael VanErdwyk is an entrepreneur and seasoned executive with extensive experience building and directing high-performance teams in leadership, financing, talent and culture, management, operations, marketing and sales. With over 25 years in fin-tech, insurance, securities and lending industries, he has significant strategic business experience.
He founded Bright Bucks in 2019 to help clients (non-profits, social media influencers and more) increase revenue by better engaging, communicating and giving back to their members and allowing them to earn additional income. Michael was previously founder/CEO of a company engaged in servicing and insuring over $4 billion in private student loans. He successfully founded and built three Workers' Compensation companies and was the founder/CEO of biotech companies with multiple patents.
What You’ll Learn
The most important characteristic of a successful entrepreneur
The importance of relationships in everything from raising money to building teams. It comes down to relationships.
How should an entrepreneur respond when results fall short of expectations
What Bright Bucks is and why is it a valuable idea
How influencers and nonprofits can benefit from Bright Bucks
Links for This Episode:
Brightbucks.com
LinkedIn
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
Episode Minute By Minute:
0:00 Entrepreneurs are a special category of people
3:00 An introduction to Michael Van Erdewyk
6:12 What makes an entrepreneur good at their work?
7:59 Pushing through in business is about optimism
9:50 The importance of relationships
10:56 The mindset behind selecting team members
12:46 How do you know when to throw in the towel on a business venture?
13:49 The most challenging aspects of the entrepreneurial adventure
16:28 Creating the Bright Bucks mobile app
23:02 Bright Bucks, a B2B2C app and white label vs private label
25:56 Some of the businesses Bright Bucks is partnered with
31:46 One piece of advice you can take and apply today
-
Have you ever dreamed about what it would be like to be your own boss? To become an entrepreneur with the freedom to choose how and when you’re going to work? Perhaps at the end of a bad day or bad week, you’ve wanted to say, like the old country song, “Take this job and shove…I ain’t working here no more.”
But then you think about all of those great benefits from your corporate job–the health, dental, and vision insurance, the 401K match, and guaranteed paycheck every 2-weeks that comes in rain-or-shine…and you say to yourself, I’m going to suck it up and keep plodding along.
My guest today actually broke free of the corporate handcuffs and transitioned away from a great job into what she would describe as a great, entrepreneurial business that gives her the freedom to live the life she wants to live. And she tells everyone who will listen that life is better without the corporate handcuffs.
While her message is compelling, it’s probably not for everyone. But what I believe my listeners deserve is the opportunity to make fully informed decisions–and you have the right to know what’s possible–what’s out there if you want to bet on yourself and go for it.
About the Guest
Jennifer Jones describes herself as a quitter. She quit what most would consider a great corporate job where she was successful, made a good living, and had all the associated perks in abundance in order to begin a journey into the world of network marketing and entrepreneurialism. She is now a zealous advocate for this kind of transition that brings freedom, choice, more time with family, and wealth.
What You’ll Learn
How to replace a salary with 1099 income and why you should want to do it
What mindset is necessary to become a network marketing entrepreneur
Lessons learned during the entrepreneur's journey
How “secure” job-income and benefits comes with some tradeoffs
The three questions you should constantly ask when evaluating a new opportunity
How to choose the right network marketing company for you
Links for This Episode:
Scoutandcellar.com/jenniferjones
Ignite and Launch Society
https://www.linkedin.com/in/jennifer-jones-3142568/
[email protected] or 314.369.5366
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
Episode Minute By Minute:
0:00 Have you ever dreamed what it would be like to be your own boss?
1:53 An introduction to Jennifer Jones
5:47 How Jennifer decided to make the leap into entrepreneurship
11:12 What if this doesn’t work out? How to keep going
14:09 The things NOT to make time for
16:53 What to look for in a good network marketing opportunity
20:50 The journey of entrepreneurship and navigating the loney times
23:26 How to do this without bothering your family
26:37 Success doesn’t necessarily come to the people you think
30:48 Getting started in this network marketing world
34:12 It’s okay to want to be wealthy and successful!
39:07 The one thing you can begin doing now to make a positive difference in your life
42:19 How to reach Jennifer
-
Have you ever wanted to have an intimate conversation with someone who has played in a Rose Ball and coached in the National Football League with the likes of Marv Lewis and Steve Spurrier –and hear what it takes to be successful–as a leader–with some of the most elite athletes and largest humans on the planet? If that’s you, then you’re going to love this episode and my conversation with Dechon Burns.
Of course, it’s fun to hear the stories about the big games and the big names in football, but the real reason I wanted to have Coach Burns on the show is because I thought that some of the lessons he learned on the football field were transferable to the conference room, the shop floor, or wherever you need to accomplish your mission. And I was right.
Here’s the bottom line: You have to take care of your people off the field if you want to win on the field. In other words, people and performance go hand in hand. But you’re going to want to listen to the entire conversation. It’s just too good to miss.
About the Guest
DeChon lives football--first as a high school standout, then for the USC Trojans, where he played in the Rose Bowl, and later as a coach at the high school, college, and professional levels–including stints at the University of Florida, the Washington Redskins, where he worked with Marv Lewis and Steve Spurrier. As a high school and college coach, he has had literally helped hundreds of players advance to Division 1 programs and the National Football League. Since 2013, DeChon has been at the helm of Linfield Christian High football program and invests in the lives of young people.
What You’ll Learn:
What is the mission of any great coach and leader
How to address losses and setbacks as an individual and team
How do you handle talented people with the wrong attitude
Why taking care of your people is important for winning
What separates great coaches from average coaches
Links for This Episode:
https://www.instagram.com/dbusc26/
Private Christian School Temecula CA | Linfield Christian School
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
Episode Minute By Minute:
0:00 An intimate conversation with some from the football inner circle
1:39 An introduction to DeChon Burns
4:53 The mission of any great football coach
7:19 What “All gas, no breaks” means and why it matters to leaders
11:00 How do you teach commitment to team?
16:27 Pushing high level players to perform at their best
22:33 How do you take care of people as a coach?
27:23 How and why you can developing Grit in your players
30:03 The story behind how DeChon Burns’ coaching journey
39:23 What great coaches do that averages coaches don’t
40:38 The legacy of DeChon Burns
41:50 Above all else, why leaders should tell the truth
-
Introduction
If you are stressed out, feel like you always have too much to do and too little time to do it, find yourself to be irritable and tired, and you feel a bit disconnected from your work and the people around you, this episode is for you! Today, we hear from a medical doctor who trains her patients–and organizational leaders–on mindfulness practices and compassion skills. We’re going to talk about being more human and compassionate in the workplace, and introduce the powerful practices of mindfulness.
This episode could be the wake-up call you need to make some changes–changes that you can learn and practice in as little as 5-minutes per day.
Listen, learn, calm down, and become a better leader.
Guest Bio
Outi Hilgert is a Finnish Medical Doctor with 25 years of experience in holistic (integrative) medicine and international background working in Finland, Germany, France, and the US. Dr. Hilgert is a Mindfulness-Based Stress Reduction and a Mindfulness-Based Cognitive Therapy trainer. She teaches The Mindful Leader course at Workplace Peace Institute Leadership Academy. Her core competence is developing trauma-informed mindfulness and compassion-based interventions in medicine and society. Her particular interest is in promoting mindfulness, meditation, stress management, emotional intelligence, and self-regulation skills in preventing and treating mental and physical diseases. Dr. Hilgert is a pioneer in developing mindfulness-based digital therapeutics for mental and physical health conditions. She believes in a world where everyone has access to unique healing modalities and can find health, balance, and happiness in their life.
What You’ll Learn
How research suggests that we’re experiencing a global, leadership crisis that is leading to incredibly low employee engagement
The causes of low engagement
Working definitions for mindfulness, compassion, and mindful leadership
How to learn skills of mindfulness
And much more…
Resources
· Daily mindfulness practices in the workplace can support leaders in unlocking their employees' intrinsic motivation, and supporting them in feeling happy, healthier, safer, more cared for, and more connected to their work and to their colleagues.
Mindfulness at Work: Create Calm & Focus in the Workplace
· Cultivate Mindfulness in the Workplace
· Wise mindful and compassionate leadership leads to employees’ better job satisfaction, organizational satisfaction, job performance, job engagement, better leader satisfaction, and decreased burnout compared to the more prevalent “uncaring execution” (putting results before people’s wellbeing) leadership style.
Compassionate Leadership: How to Do Hard Things in a Human Way
· The Mindful Leader Course Welcome Video
The Mindful Leader Welcome Video
Social Link
https://www.linkedin.com/company/65553248
Connect with Dr. Mike:
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
Episode Minute By Minute:
0:00 This episode could be the wake up call you need
2:45 An introduction to Dr. Outi Hilgert
5:48 How Outi found herself in her particular area of focus
10:01 What is mindfulness
12:33 What is causing the disconnection in the workplace or lack of mindfulness?
15:01 The Northern European quality of life
17:46 How leaders can bring more humanity to the workplace
24:13 How to go from a stressful state to a more relaxed state
27:02 The impact mindfulness can make on your life
29:46 The Mindful Leader course
34:44 Empathy fatigue
37:12 How mindful listening can help you right now
- もっと表示する
