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In this episode of Ox Talks, I sit down with Philippa Hann, the incoming CEO of Paradigm Norton Financial Planning. With over 20 years of experience in financial services litigation, Philippa shares her journey from a litigator challenging large financial institutions to a leader in the world of financial planning.
Philippa discusses the emotional toll of cases like the British Steel pension scandal, the complexities of human behaviour in the financial advice sector, and the deep trust clients place in their advisers. She reflects on why good professionals sometimes make decisions they later regret—a topic that has inspired her upcoming book.
In a pivotal moment, Philippa reveals how a conversation with her personal financial planner became the catalyst for change, giving her the push to leave her legal career and explore new opportunities, including writing her book and taking on NED roles. This ultimately led to her appointment as CEO of Paradigm Norton. Her insights into the importance of balancing professional success with personal fulfilment offer valuable lessons for anyone in wealth management, financial planning, or professional services.
This episode is packed with thoughtful reflections on ethics, human behaviour, and the transformative power of financial advice in shaping life's journey.
OxTalks is produced and managed by Urban Podcasts.
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Can technology transform how we think about compliance?
In this episode, I explore the cutting-edge world of risk management with Cristian and Gary from Lexverify. They share how their innovative approach, powered by AI and real-time assistance, is revolutionising the way organisations handle compliance, shifting from reactive measures to proactive strategies that keep companies ahead of potential issues.
Cristian shares his unique journey from social scientist to tech entrepreneur, revealing how his deep understanding of human behaviour shapes Lexverify's game-changing solutions. We explore how integrating social sciences into compliance technology can address the human element often overlooked in legal and regulatory contexts.
Gary introduces the intriguing concept of "left of bang" versus "right of bang," offering insights into how organisations can prevent compliance breaches before they happen.
With use cases from financial services to employee well-being, they share how this technology offers real-time feedback and guidance, transforming compliance from a burdensome necessity into an opportunity for growth and integrity.
OxTalks is produced and managed by Urban Podcasts.
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How does the brain react when the stakes are high? Psychologist Jake Lovelock joins me to explore the universal principles behind performance under pressure, revealing why even the best-trained individuals can falter when it matters most. Jake, an elite sports psychologist within F1, Premiership football and Premiership rugby discusses the critical balance between striving for perfection and settling for "good enough," providing actionable insights for anyone facing high-pressure situations, from athletes to corporate professionals.
Confidence, self-perception, and the growth mindset are pivotal in handling stress. Jake breaks down the ways these mental frameworks influence performance, particularly when anxiety and information overload come into play. Together, we uncover strategies to improve decision-making and maintain composure using real-world examples like sports and public speaking. By redefining stress as a potential enhancer, Jake outlines how to harness anxiety for better outcomes.
OxTalks is produced and managed by Urban Podcasts.
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In this episode of OxTalks, I sit down with Matt Falla, Managing Partner of Evelyn Partners Channel Islands.
In this unique episode, Matt shares an open-hearted account of his career journey from traveling across Australia and Asia to the struggles he faced during two mental health breakdowns. Matt walks us through the steps he took to find support, shedding light on the often-unnoticed pressures that come with professional progression.
We discuss how empathy drives his management style and the importance of creating a supportive environment for achieving both personal and professional success. Matt’s story underscores the critical role of self-awareness and the significance of genuine human connections.
OxTalks is produced and managed by Urban Podcasts.
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Unlock the secrets to effective risk management and insightful decision-making with Christian Hunt, the host of the Human Risk Podcast. Discover how curiosity and behavioural science can transform organisational compliance.
In this episode, Christian shares his journey from regulating international banks to leading a behavioural science function. Through stories and real-world examples, including the notorious 2017 Oscars mishap, Christian emphasises the importance of cognitive diversity and innovative problem-solving techniques.
Learn how focusing on human behaviour and psychology can unlock sustainable compliance and employee engagement solutions. From crises to new leadership visions, Christian categorises the key moments that drive change and shares how his unconventional approach not only fosters a culture of genuine support for compliance initiatives within organisations but also offers a hopeful view of the future of compliance.
OxTalks is produced and managed by Urban Podcasts.
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Have you ever wondered what ignites that spark in your brain when you make a choice, be it picking a brand or deciding to trust someone?
This episode explores the mind's undercurrents with cognitive neuroscience professor Joseph Devlin. Together, we break down the walls of the subconscious, revealing the secrets of consumer neuroscience that drive our decisions, often without us even realising it.
Joseph shares some of the sophisticated tools used to measure audience engagement, pushing past the limitations of traditional market research.
OxTalks is produced and managed by Urban Podcasts.
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Have you ever considered how AI shapes the business landscape and the psychology that drives it? Business psychologist and psychometrician Katie Thomas and I discuss AI's influence on the future of work.
In this episode, we delve into the shift towards behavioural skills over technical know-how and the rise of adaptability as a prized asset. Katie explains the urgent need for personnel who can adapt and drive transformative change within their organisations, emphasising the necessity of these skills in the evolving business landscape.
We also explore the ethical dilemmas in AI use, such as issues of bias and look at how AI can provide support systems in workplaces lacking extensive mental health resources to promote a more compassionate and efficient work environment.
Lastly, Katie shares how Promptability is a new, innovative tool that assists users in crafting effective AI prompts.
OxTalks is produced and managed by Urban Podcasts.
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Known as 'Tipper X,' Tom Hardin became one of the most prolific informants in securities fraud history. He helped build over 20 of the 80+ individual criminal cases in Operation Perfect Hedge, a Wall Street house cleaning campaign that morphed into the largest insider trading investigation of a generation.
As the youngest professional implicated in the sting, Tom was tasked with wearing a covert body wire on over 40 occasions to help the FBI bring down some of its biggest targets in the industry.
In this episode, I hear first-hand Tom's story as we explore a world where ambition can eclipse ethics and the pursuit of success can lead to a downfall. We dissect the psychological forces when short-term profits overshadow long-term values and explore the complexities of navigating ethical dilemmas under the influence of mentors and workplace culture.
Tom's reflections on his journey powerfully remind us of the thin line between right and wrong in high-stakes finance.
OxTalks is produced and managed by Urban Podcasts.
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Traversing the world to pursue career growth or satisfy our thirst for adventure is a challenging task. In this episode, I'm joined by Nathan Cornwell, who sheds light on the harsh realities of grappling with local languages, financial limitations, and the quest for a sense of belonging in a foreign country.
Nathan shares how to create a support system from scratch, how to find guidance from colleagues and the personal traits that drive us to explore life-altering experiences abroad.
OxTalks is produced and managed by Urban Podcasts.
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In this episode, we take a thought-provoking journey through the dynamic intersection of AI and wealth management. Aalok Shukla, the co-founder of Implement AI, shares how AI can transform the industry and empower influential professionals to enhance their services.
Aalok shares compelling examples of AI in action, from analysing consultations to generating insightful financial documents. We also explore the practical aspects of AI integration within wealth management, covering the foundational elements necessary for a smooth transition into an AI-enhanced future with the emergence of new specialised roles, such as fractional chief AI officers, demonstrating the growing commitment to AI in the sector.
OxTalks is produced and managed by Urban Podcasts.
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Boost your communication skills as in this episode, we explore the intriguing concept of empathetic curiosity with our distinguished guest, Dean Cooper. With Dean's extensive background in management consulting, psychology and neuroscience, he paints a vivid picture of how this critical skill can transform our interactions, fortify relationships, and mould us into more effective leaders.
This episode is a masterclass on empathetic curiosity, promising rich insights on navigating negative emotions, engaging in challenging conversations, and genuinely understanding others' perspectives.
OxTalks is produced and managed by Urban Podcasts.
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I explore the secrets of motivation and persuasion in wealth management with Frederick Kermisch, a global sales coach to private bankers. Frederick sheds light on the nuances of extrinsic and intrinsic motivation and the power of a clear path to success in boosting team motivation.
Together, we uncover the importance of setting targets and building systems in wealth management. Frederick offers unique insights into translating ideas into reality and the crucial role of managerial support in this process.
Absorb his wisdom as we delve into the intricacies of setting realistic goals for employees. As we navigate this topic, we also touch upon the significance of comprehending how employees reach their targets and the role of creativity in goal-setting.
OxTalks is produced and managed by Urban Podcasts.
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Philip Grindale, Founder and CEO of Defuse Global, is a seasoned expert in the labyrinthine world of personal security, specialising in protecting high-profile individuals from targeted threats. Philip's extensive experience has honed his skill in discerning genuine threats from mere noise, a distinction that has proven critical in thwarting real-world attacks, as in the case of an intended assault on an MP.
In this episode of OxTalks, we traverse the complex path from grievance to intended act, and Philip guides us through eight crucial methodologies for differentiating actual threats from harmless chatter.
We explore the unique risks of online exposure, discussing how adversaries exploit the open web, deep web, and public forums to access personal details, emphasising the potential vulnerabilities such disclosure brings to high-profile figures.
Philip also explains how he manages the delicate balance between security and personal freedom in family offices, particularly in the age of ubiquitous digital footprints.
OxTalks is produced and managed by Urban Podcasts.
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Can trauma be a catalyst for success? In this episode of OxTalks, I enter the fascinating world of the 'dark triad' with Dannielle Haig, director and Principal Business Psychologist at DH Consulting.
We navigate the maze of psychopathy, narcissism, and Machiavellianism, looking at their origins and prevalence in various professions. We explore the connections between trauma, manipulation, and impulse control - all under the overarching theme of the dark triad.
Dannielle shares valuable insights on how trauma can serve as a powerful catalyst for success and how dark triad personalities can manipulate their way to higher levels of achievement.
OxTalks is produced and managed by Urban Podcasts.
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In this intriguing conversation with Dean Cooper, an executive coach and trainer with 30 years of management consulting experience, we journey into hostage negotiation, interrogation and undercover agents.
We dive into the power of labelling and curiosity in building effective relationships. Instead of asking 'why' questions, which can cause defensive reactions, Dean reveals how labels can bypass the brain's defensive mechanisms, making the person feel heard and understood.
Dean also shares how to introduce and practice these communication skills and how even the most experienced people can break old habits and embrace new ones.
OxTalks is produced and managed by Urban Podcasts.
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What makes a company culture good or bad? In our first episode of OxTalks, we are joined by business psychologist Ben Williams as we dissect the complex world of company culture.
Ben is a highly respected chartered psychologist, former chairman of the Association of Business Psychology and a founder of Sten 10.
Ben provides an intriguing perspective on how culture can vary significantly from firm to firm, reminding us that while some cultures may be deemed toxic, there's no definitive right or wrong culture within reasonable limits. Ben explains that the fundamental determinant of firm or weak culture is the alignment between what those at the top envision for the culture and what the employees desire from their jobs.
Venturing further into company culture, we explore the controversial topic of assessing potential employees based on cultural fit. How can this practice be a competitive advantage yet become a dangerous pitfall?
Ben and I also explore the risks of cloning, potential discrimination and the possible loss of competitive edge.
OxTalks is produced and managed by Urban Podcasts.
