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Host Mike Graen and Matthew Russell continue their discussion on the challenges and progress in supply chain data sharing, particularly the use of serialized data and EPCIS standards. They highlight the slow adoption of data capture and communication protocols, especially in retail environments.
The conversation touches on the potential for RFID technology to improve asset protection, inventory accuracy, and reduce shrinkage. They also discuss the synergies between different industries, such as aviation and food, and how innovations in one sector can benefit retail. The importance of starting with simple, proven RFID applications is emphasized, along with the educational opportunities for students in the Auburn RFID lab.
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Matthew Russell, Managing Director of Retail at Auburn University's RFID Lab, sat down with host Mike Graen to discuss the evolving trends in RFID technology for 2024. He highlighted the lab's work with major retailers like Walmart, Kroger, and Nike including:
Inventory accuracy and supplier complianceImportance of selecting the right RFID tags and inlaysShift from handheld readers to fixed infrastructure for real-time trackingFuture use cases include expiration management and location positioning
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Host Mike Graen continues his conversation with Tyler Davis from Woodman's and Mark Shake from Badger Technologies focused on the impact of the robot on pricing discrepancies, out-of-stocks, and incorrect products.
The robot identifies issues like wrong products and out-of-stocks, saving labor by organizing tags by location and improving online order fulfillment. It also helps in inventory management, reducing shrinkage, and ensuring accurate product placement. The robot's data is used across the business, from district managers to buyers, and it has been well-received by store employees. Future plans include integrating RFID technology for better inventory tracking.
The conversation emphasizes the importance of leveraging technology to automate routine tasks and improve overall store efficiency.
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Host Mike Graen sits down with Tyler Davis from Woodman's and Mark Shake from Badger Technologies to the implementation of Badger's retail solutions, including AI and machine learning for security and disinfection applications.
Woodman's, a 240,000 square feet grocery store chain, uses Badger's robots to verify pricing accuracy daily, reducing the need for manual checks and improving customer experience. The robots also assist in identifying out-of-stock items and optimizing product placement.
Woodmans' 20 stores, primarily in the Midwest, benefit from these automations, enhancing operational efficiency and customer satisfaction.
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Mike Graen discusses the state of on-shelf availability in retail, highlighting the impact of inventory distortion, which cost retailers over $1.77 trillion in 2023. He cites a McKinsey survey showing 62% of shoppers couldn't find an item on their list, leading to 39% switching brands and 32% switching retailers. Graen emphasizes the importance of meeting customer needs, referencing Walmart CEO Doug McMillon. He explores solutions like algorithms, audits, computer vision, RFID, and robots, noting that on-shelf availability is crucial for customer satisfaction and sales. He also mentions the role of buy online, pick up in-store (BOPIS) and research online, buy in-store (ROBUS) in modern retail.
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Host Mike Graen sits down with Sarjoun Skaff - CEO of Bossa Nova Robotics - to disucss the story of how the Bossa Nova Shelf Scanning Robot came to be, along with topics including:
Challenges of implementing robots in retail stores.Using robots in retail, focusing on stocking and customer service.Supply chain automation and integration.
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Host Mike Graen sits down with Sarjoun Skaff - CEO of Bossa Nova Robotics - to disucss the story of how the Bossa Nova Shelf Scanning Robot came to be, along with topics including:
How the need to their robots was identified.The trials and errors it took before a finished product.Additional benefits robot tech can provide.
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Host Mike Graen sits down with Glenn Richey from Auburn University about supply chian implications to on-shelf availability. In this part 2 episode, Mike and Glenn discuss topics including:
Supply chain visibility and data-sharing.Setting measurable goals.Potentail disruptions from regulation.
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Host Mike Grain sits down with Dr. Glenn Richey from Auburn University about supply chian implications to on-shelf availability. In this part 1 episode, Mike and Glenn discuss topics including:
Supply chain management and inventory accuracy.Supply chain complexity and collaboration and product availability.Supply chain resilience and nearshoring after global pandemic.
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Host Michael Graen is joined by Dr. Senthil Chinnappa Gounder P, Director of Research and Technical Professor at Auburn University, about the past, present, and future of the RFID tag. They discuss their views in this second part on RFID including:
RFID tag evolution.Creative solutions for RFID tagging.RFID's impact on sustainability and packaging redesign.
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Host Michael Graen is joined by Dr. Senthil Chinnappa Gounder P, Director of Research and Technical Professor at Auburn University, about the past, present, and future of the RFID tag. They discuss their views on RFID including:
Evaluating technology for business needs with a focus on RFID tags.RFID technology and its applications in various industries.RFID tags and their components.
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Host Michael Graen is joined by Jonathan Gregory from GS1 to discuss RFID Technology in the food sector. This part 2 episode includes talking points on:
RFID tags and their capabilities for inventory management.
The role of RFID for loss prevention in retail.
Industry standards and best practices for RFID adoption.
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Host Michael Graen is joined by Jonathan Gregory from GS1 to discuss RFID Technology in the food sector. This part 1 episode includes talking points on:
GS1's role in the industry.Food waste and its impact on the environment, retail, and consumer safety.Reducing food waste in supply chain using RFID technology.
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Host Mike Graen is joined by University of Memphis President, Dr. Bill Hardgrave, to discuss the state of omni-channel in 2024. Topics of conversation in this part 2 episode include:
RFID adoption and inventory accuracy in retail.Inventory accuracy and its importance in retail.RFID technology and omni-channel retail.
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Host Mike Graen is joined by University of Memphis President, Dr. Bill Hardgrave, to discuss the state of omni-channel in 2024. Topics of conversation in this part 1 episode include:
- Retail technologies and RFID
- Omni-channel retailing and inventory accuracy
- Inventory accuracy and its impact on retail sales
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Host Mike Graen concludes his conversation with Dr. Matt Waller, Dean Emeritus for the University of Arkansas - Sam M. Walton College of Business, as they discuss the state of the retail supply chain industry in 2024. Topics of this part 2 conversation include:
- Store-level implications of case pack quantity management.
- Supply chain management and customer expectations.
- Retail supply chain trends and opportunities.
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Host Mike Graen is joined by Dr. Matt Waller, Dean Emeritus for the University of Arkansas - Sam M. Walton College of Business, as they discuss the state of the retail supply chain industry in 2024. Topics of this part 1 conversation include:
Leadership and supply chain management insights.Supply chain issues during the pandemic.Supply chain technology.
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Host Mike Graen continues his conversation with Myron Burke from Divergent Technology Advisors to discuss the impact of serialized items on retail supply chains including:
Supply chain issues and product authentication.
Serialization and its benefits in supply chain management.
Supply chain modernization and collaboration.
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Host Mike Graen is joined by Myron Burke, Founder and CEO of Divergent Technology Advisors, for a discussion about the impact of serialized items on retail supply chains including:
Barcode TechnologyInventory ManagementLoss PreventionAnd don't forget to rank the University of Arkansas in the Gartner Industry Survey! Only 2 questions and takes less than 2 minutes. Link here:
https://walton.uark.edu/departments/supplychain/2024-gartner-survey.php?utm_source=podcast&utm_medium=podcast&utm_id=gartner
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Host Mike Graen continues Season 3 of the Supply Chain LEAD Podcast by finishing up his conversation with Emil Martinez - Managing Partner Retail GTM NA at Tata Consultancy Services - to discuss the state of the industry. In this Part 2 episode, Mike and Emil discuss topics including:
OSA's impact on shopping experienceLeveraging OSA technologyRetail technology evolution & industry planning
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