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Welcome to The Connected Physician, where healthcare leaders and innovators explore the intersection of technology and patient care. In this episode, host Katharina Juenger is joined by Dr. Eve Cunningham, Chief of Virtual Care and Digital Health at Providence, one of the largest healthcare systems in the U.S. Dr. Cunningham, an OB-GYN by training, shares her journey from practicing physician to a leader in virtual care and AI-powered clinical tools.
In this insightful conversation, Dr. Cunningham discusses:
AI in Healthcare: A Tool, Not a Replacement – Dr. Cunningham addresses concerns about AI replacing doctors, drawing comparisons to past predictions of technology’s impact. She emphasizes that while AI can assist in healthcare, human connection remains central.Augmenting Clinician Capabilities with Technology – Dr. Cunningham likens modern clinicians to World War I pilots, illustrating how technology enhances their abilities to handle vast amounts of healthcare data.Improving Decision-Making with AI – She explains how AI can streamline workflows, reduce administrative burdens, and provide clinicians with real-time decision support, enabling more informed patient care.Med Parole: Revolutionizing Clinical Decision-Making – Dr. Cunningham discusses the AI tool she co-founded, Med Parole, designed to assist clinicians with patient referrals by integrating clinical decision support algorithms into electronic health records.The Future of AI in Telemedicine – Dr. Cunningham shares insights into how AI will continue to evolve in telemedicine, improving diagnostic processes and patient care, particularly in asynchronous telemedicine.
Links and Resources:Eve Cunningham on LinkedInThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, the podcast where healthcare leaders and innovators share insights that shape the future of patient care. In this episode, host Katharina Juenger welcomes Dr. Kimberly Hutchison, a seasoned neurology specialist in sleep medicine with over 20 years of experience. Dr. Hutchinson is an associate professor at Oregon Health and Science University and the founder of Kimberley, M.D., an online platform dedicated to sleep apnea education.In this episode, Dr. Hutchinson delves into the fascinating world of sleep science, covering:
The Growing Focus on Sleep Science: Dr. Hutchinson discusses the rising interest in sleep health driven by advancements in sleep-tracking technology and medications and the personal impact of sleep on overall well-being.How Sleep Medicine Has Evolved: From the early 2000s to today, Dr. Hutchinson reflects on the increasing societal recognition of sleep as a cornerstone of wellness, contrasting it with past attitudes that undervalued rest in favor of productivity.Measuring Sleep Accurately: Learn about the gold standard of sleep assessment—polysomnography—and how it compares to consumer devices like fitness trackers. Dr. Hutchinson highlights the pros and cons of these tools in diagnosing and understanding sleep disorders.Understanding Sleep Disorders: From common disturbances to significant conditions like insomnia and sleep apnea, Dr. Hutchinson explains the spectrum of sleep health and shares insights into diagnosis and treatment options, including CPAP machines and behavioral therapies.The Role of Circadian Rhythms: Explore how natural sleep-wake cycles differ among individuals and how modern societal schedules often clash with these rhythms. Dr. Hutchinson shares how personalized sleep schedules can improve productivity and well-being.The Future of Sleep Science: Envisioning a future where personalized approaches and technological advancements transform sleep medicine, Dr. Hutchinson emphasizes the value of tailored strategies for optimal health.
Links and Resources:Kimberly Hutchison on LinkedInThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, where healthcare professionals and innovators come together to explore breakthrough solutions in patient care and medical challenges. In this episode, host Katharina Juenger welcomes Dr. John Hsu, a seasoned anesthesiologist and the founder of iPill Dispenser, a pioneering company aimed at improving medication adherence and addressing opioid use disorder (OUD).
In this episode, Dr. John shares his journey from practicing anesthesiology for 30 years to developing a secure medication dispenser that combines technology with healthcare to prevent misuse and ensure patients take their prescribed medications. He discusses:
The Inspiration Behind iPill Dispenser: Dr. John reveals how his experiences with patients misusing medications, such as exchanging pills during pill counts, led him to develop a device that ensures medication is dispensed to the right person at the right time.How Technology Transformed Medication Adherence: Drawing parallels to ATM technology, Dr. John explains how the I-Pill iPill Dispenser works using biometric authentication and multi-factor security to ensure only the correct patient can access their medication.Addressing Opioid Use Disorder (OUD): Learn about the systemic challenges in treating OUD, particularly the reluctance of insurance companies to cover opioid addiction treatments, and how iPill Dispenser offers a potential solution.Opioid Crisis Insights: Dr. John discusses the rise of fentanyl, the shift from prescription opioids to illicit substances, and how medication adherence solutions can combat misuse and reduce overdose risks.Real-World Impact: With a focus on vulnerable populations like incarcerated individuals and veterans, Dr. John explains how his device helps provide continuous medication support for those at high risk of relapse.Expanding Access to Treatment: Dr. John shares his vision for the future of opioid addiction treatment, advocating for more innovative solutions like the iPill Dispenser to reach underserved communities.Advice for Healthcare Providers: Dr. John offers guidance for physicians dealing with opioid misuse patients, encouraging them to explore alternative care options, including telehealth and collaborations with innovative companies to increase access to effective treatments.
Links and Resources:John Hsu MDThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to this insightful episode, where we dive into the strategies that can significantly increase revenue for medical practices. Katharina sits down with Don Self, a seasoned consultant with 39 years of experience, to discuss how physicians can optimize their billing practices to generate at least $100,000 in additional yearly income—guaranteed or no charge. Don’s approach combines financial expertise with a focus on improving patient care.
In this episode, Don and Katharina explore:
Key Challenges in Billing & Insurance: Learn how Don identifies inefficiencies in billing processes and ensures insurance companies fulfill their obligations, uncovering missed opportunities for revenue.Prioritizing Revenue Optimization: Don walks through vital steps such as reviewing the assignment of benefits forms and analyzing coding frequency reports to identify underutilized revenue streams.Common Billing Mistakes: Discover how under-coding and improper documentation can lead to hundreds of thousands in lost revenue and why accurate patient visit records are crucial for proper reimbursement.Sustainable Revenue Practices & Staff Education: Don shares strategies for educating staff on correct billing and coding practices, ensuring sustainable revenue growth, and preventing future losses.Maximizing Preventive Services: With only 12% of eligible Medicare patients receiving annual wellness visits (AWVs), Don provides tools for simplifying the process and integrating it with routine visits to boost revenue.Opportunities in Chronic Care & Remote Monitoring: Don discusses tools like the Ankle-Brachial Index (ABI) machine to detect early vascular issues, as well as how chronic care and remote monitoring can become valuable, underused revenue streams.Reducing Physician Burnout: Learn how offloading time-consuming tasks to third-party services can reduce burnout while maintaining high-quality care and revenue.The Decline of Independent Practices: Don reflects on the pressures faced by independent practices and why he believes autonomy is vital for patient-centered care.A Success Story in Practice Restructuring: Don shares the powerful success story of a physician who revitalized their practice by focusing on Medicare patients and reducing hospital visits, leading to improved financial stability and work-life balance.
Links and Resources:Don SelfThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, the podcast where medical professionals and innovators converge to explore cutting-edge advancements in patient care and healthcare delivery. In this episode, host Katharina Juenger sits down with Dr. Shah, an internal medicine practitioner and co-founder of the AI healthcare company Midway. Together, they discuss his inspiring journey, the transformative potential of AI in medicine, and the future of healthcare innovation.
In this episode, Dr. Shah and the host dive into:
From Vision to Reality: Discover how Dr. Shah's early challenges with overwhelming documentation in his medical career fueled his vision to found Midway, an AI company that aims to streamline healthcare workflows and improve patient outcomes.Midway’s Mission and Practical Benefits: Explore how Midway is designed to enhance efficiency by automating documentation, simplifying workflows, and delivering actionable data insights, empowering physicians to focus on high-value decision-making and patient care.The Role of Leadership and Innovation in Medicine: Dr. Shah shares his perspective on overcoming initial skepticism, fostering collaboration among healthcare stakeholders, and inspiring professionals to embrace forward-thinking solutions despite logistical challenges.AI and the Future of Healthcare: Gain insights into how AI is transforming the roles of physicians, from automating repetitive tasks to enabling preventative care and personalized treatment through natural language processing and advanced data analytics.Adopting AI While Navigating Systemic Hurdles: Learn about the barriers to integrating new technologies in healthcare, such as staffing shortages and retraining complexities, and how organizations can focus on long-term benefits.Inspiration for Change: Dr. Shah discusses the visionary leaders and everyday innovators who inspire him to push boundaries and lead the charge in transforming healthcare delivery.Thanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, where healthcare professionals and innovators converge to explore groundbreaking insights in patient care, wellness, and medical advancements. In this episode, host Katharina Juenger welcomes Dr. Michael Fenster, a board-certified interventional cardiologist, professor of culinary medicine, and acclaimed author. Also known as Chef Dr. Mike, he brings a unique perspective, blending medicine and culinary arts to transform how we think about food and health.
In this episode, Dr. Fenster and the host dive into:
What is Culinary Medicine? Discover how this emerging field maximizes the positive relationship between food and health by examining how personal eating experiences impact wellness and disease.Dr. Fenster’s Unique Journey: Learn how Dr. Fenster's culinary roots—starting as a dishwasher and advancing to executive chef—shaped his path as a physician integrating food and medicine.Food’s Emotional and Environmental Impacts: Explore how emotional states and environmental contexts, such as eating during stress versus joyful moments, influence gut health and overall well-being.The Science of Chrono Nutrition: Dr. Fenster introduces chrono nutrition, explaining how aligning eating habits with natural biological rhythms enhances health and reduces stress.Food as Complex Information: Unpack the dynamic relationship between diet and the gut microbiome, which co-evolves with humans, affecting immunity, metabolism, and health outcomes.Rethinking Traditional Nutrition Science: Hear Dr. Fenster’s critique of reductionist approaches to nutrition, advocating for a systems-based model that considers emotions, environment, and biology.Practical Insights for Healthier Eating: Learn actionable tips, such as practicing mindful eating techniques like MBEAT to improve satiety, reduce overeating, and foster gratitude around meals.The Ultra-Processed Food Epidemic: Understand the detrimental effects of ultra-processed foods and simple strategies—like the “five-ingredient rule”—to make healthier choices.Historical Lessons from the French Paradox: Discover how traditional diets based on minimally processed foods, like those in France, contribute to better health outcomes compared to ultra-processed food consumption in the U.S.
Links and Resources:Michael (Chef Dr. Mike) Fenster, MDThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, where healthcare leaders and innovators share their expertise to enhance patient care and improve healthcare outcomes. In this episode, host Katharina Juenger welcomes Rebecca Gassert, a seasoned nurse practitioner with over 25 years of experience specializing in pediatric mental and behavioral health. Rebecca’s private practice in Phoenix, Arizona, focuses on helping children and young adults manage ADHD, anxiety, and panic disorders.
In this episode, Katharina and Rebecca discuss:
Understanding ADHD: Rebecca explains how children with ADHD process the world differently, often struggling with focus and organization while being easily distracted. She highlights the importance of recognizing these behaviors as neurological, not behavioral.Symptoms and Misconceptions: Explore how ADHD symptoms like forgetfulness, inattentiveness, and hyperactivity can be mistaken for misbehavior and learn strategies to differentiate the two.Early Signs and Key Development Stages: Rebecca outlines the developmental milestones where ADHD symptoms become evident and emphasizes the “golden age” of 11–14 for effective behavioral and executive functioning training.Parenting Strategies: Discover actionable tips for creating structured, organized environments that reduce anxiety and cognitive overload for children with ADHD, including maintaining consistency in routines and fostering flexibility.The Role of Nutrition: Rebecca shares the impact of whole, unprocessed foods and limiting refined sugars in supporting mental clarity and reducing ADHD-related challenges.Medication and Personalization: Gain insights into the careful use of stimulants and non-stimulant medications, tailored to a child’s unique needs, to support learning and coping mechanisms without compromising their personality.Behavioral Training Techniques: Learn about Rebecca’s personalized approach to executive functioning training, designed to help children build skills like organization, focus, and emotional regulation for long-term success.Thanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, where healthcare professionals and innovators converge to explore groundbreaking insights in patient care, wellness, and medical advancements. In this episode, the host welcomes Desmond Ebanks, an experienced internal medicine physician from Connecticut, to discuss the transformative field of longevity medicine and its potential to revolutionize patient health.
In this episode, Dr. Ebanks and the host dive into:
The Essence of Longevity Medicine: Discover how Dr. Ebanks approaches health by addressing the body's physiology rather than solely treating symptoms, allowing patients to enhance their health span by proactively mitigating potential health risks.Understanding Aging Hallmarks: Dr. Ebanks breaks down the concept of aging hallmarks, like telomere length, and how markers of biological aging can guide personalized treatments to prevent age-related diseases.Breakthrough Treatments in Longevity: Learn about GLP-1 medications, initially for diabetes, now showing promise in improving cognitive, cardiac, and kidney health, and the critical role of advanced lab testing in tailoring health strategies.Tackling Insulin Resistance Early: Dr. Ebanks shares his focus on early indicators of type 2 diabetes, emphasizing how insulin level monitoring provides patients with a valuable window to manage their metabolic health proactively.AI’s Role in Expanding Longevity Medicine: The conversation explores the potential of AI to enhance accessibility and precision in longevity care by enabling comprehensive diagnostics and personalized treatment plans at scale.Essential Health Habits for Longevity: From the importance of restorative sleep to diet and exercise, Dr. Ebanks highlights key lifestyle habits that lay the foundation for long-term health.
Links and Resources:Desmond Ebanks, MDThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, where healthcare leaders and innovators explore the future of patient care and medical technology. In this episode, host Katharina Juenger welcomes Dr. Matthew Peterson, a Utah-based anesthesiologist and Chief Medical Officer at Elite Anesthesia, to discuss the evolving landscape of anesthesia services, the promise of artificial intelligence, and the benefits of in-office procedures for patients and providers.
In this episode, Dr. Peterson and Katharina discuss:
The Rise of Office-Based Anesthesia: Dr. Peterson shares insights into the growing field of office-based anesthesia, where dentists and surgeons can offer anesthesia services in their own offices, reducing delays and enhancing patient comfort.The Benefits of In-Office Procedures for Patients and Providers: How office-based care can help patients avoid hospital fees, streamline scheduling for providers, and create a more familiar, accessible care environment.AI in Anesthesia and Patient Assessment: Dr. Peterson explores how AI could automate preoperative assessments, flagging patients who may need additional evaluations and improving the efficiency and accuracy of the preparation process.Enhancing Anesthesia Management with AI: A look at how AI-driven tools could support anesthesiologists with dosage recommendations based on patient profiles, providing valuable assistance for practitioners at all experience levels.Addressing Workforce Challenges in Anesthesia: Dr. Peterson discusses the ongoing anesthesiologist shortage, the recruitment efforts needed to meet growing demand, and how efficient staffing solutions are essential to quality patient care.Combating Burnout and Fostering Resilience in Healthcare: Practical advice from Dr. Peterson on managing stress, prioritizing self-care, and finding personal outlets to maintain a fulfilling and balanced career in medicine.
Links and Resources:Matthew PetersonElite AnesthesiaThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, where healthcare professionals and thought leaders share groundbreaking insights on patient care, healthcare technology, and holistic approaches to wellness. In this episode, host Katharina Juenger is joined by Dr. Neal Shah, a Baltimore-based nephrologist and founder of The Healing Microbiome. Dr. Shah discusses his inspiring journey into microbiome research, the innovative discoveries he’s made in nephrology, and actionable insights into microbiome health.
In this episode, Dr. Shah and Katharina explore:
The Rapid Growth of Microbiome Research: Dr. Shah highlights the explosion of microbiome research, including nearly 20,000 studies published last year, with many led by Harvard. He shares how his training and clinical experience fuel his passion for exploring the microbiome’s role in health.Dr. Shah’s Health Journey: Faced with chronic fatigue and digestive issues during his residency, Dr. Shah delves into how these personal health struggles ignited his curiosity about alternative health approaches and microbiome research.Probiotics and Gut Health: Dr. Shah recounts his introduction to probiotics, explaining how they drastically improved his symptoms and revealing how the gut microbiome influences everything from digestion to mental clarity.Microbiome Research in Nephrology: Driven by personal experience, Dr. Shah began exploring the link between the microbiome and chronic kidney disease, examining how imbalances may relate to diabetes, hypertension, and other common conditions in nephrology.The Groundbreaking Discovery of a Blood Microbiome: Dr. Shah challenges traditional views by discussing the existence of a blood microbiome, noting differences between the microbiomes in healthy individuals and those with chronic kidney disease.The Mystery of Microbiome Origins: Ongoing research examines the blood microbiome's source and the importance of achieving balance beyond supplements. Dr. Shah shares his hypothesis and ongoing work on how internal factors impact microbiome health.Diet and Lifestyle Factors: Dr. Shah advises on dietary choices like fiber-rich foods and unsweetened yogurt, while emphasizing the effects of stress and mindfulness on gut health, presenting a holistic view on maintaining a balanced microbiome.Challenges in Microbiome Research: Dr. Shah explains the technical challenges faced by microbiome researchers, highlighting advancements in DNA sequencing and the need for further standardization to accelerate discoveries.Future Directions in Microbiome Science: Dr. Shah forecasts upcoming breakthroughs, including studies into the microbiome of fungi and viruses, predicting that the field will continue to shape healthcare practices in the years to come.
Links and Resources:Neal ShahThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, where we explore groundbreaking approaches in healthcare, focusing on innovation, technology, and holistic patient care. In this episode, host Katharina Juenger sits down with Dr. Stephanie Lafreniere, a psychiatrist and owner of an integrative psychiatry clinic in Newport Beach, California. Dr. Lafreniere shares her journey in integrative mental health, an approach that treats the patient as a whole, addressing the root causes of mental health issues beyond symptoms alone.
In this episode, Dr. Lafreniere and Katharina discuss:
What Is Integrative Mental Health? Dr. Lafreniere breaks down her clinic's unique approach, looking at factors like nutrition, sleep, lifestyle, and vitamin deficiencies to create comprehensive mental health care plans.Treating Beyond Medication: Discover how her clinic assists patients who seek alternatives after years of traditional treatments, combining medication adjustments, lifestyle changes, and innovative therapies.Inside Transcranial Magnetic Stimulation (TMS): An FDA-approved, non-invasive treatment, TMS uses magnetic pulses to stimulate brain areas linked to depression. Dr. Lafreniere explains its benefits and why it’s becoming a game-changer for patients resistant to medication.Combining TMS with Lifestyle Changes: Learn how Dr. Lafreniere integrates TMS with lifestyle modifications like diet, exercise, and sleep improvements, helping patients maintain long-term mental health.Shifting Toward Preventive Mental Health: Dr. Lafreniere advocates for a proactive approach in mental health care, teaching patients to take charge of their wellness rather than waiting until issues escalate.Transformative Documentaries on Health: Hear about Forks Over Knives and The Blue Zones, two influential documentaries that inspired Dr. Lafreniere’s focus on diet, community, and movement in mental health.Breaking the Conventional Mold: Dr. Lafreniere’s mission to promote a holistic, preventative model offers an empowering alternative to the standard treatment approach in American medicine.
Links and Resources:Stefani LaFrenierre, MDThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, a platform for pioneering healthcare leaders to share their stories of innovation and dedication to enhancing patient care. In this episode, host Katharina Juenger speaks with Dr. Jack Forbush, a trailblazer in Direct Primary Care (DPC) and a founding member of the Direct Primary Care Alliance. Dr. Forbush, who practices in rural Maine, dives into how DPC has evolved as a model focused on delivering accessible, personalized care free from insurance constraints.
In this episode, Dr. Forbush and Katharina discuss:
The Motivation Behind Direct Primary Care: Dr. Forbush shares how his frustration with insurance limitations led him to join a community of physicians seeking an alternative care model designed to prioritize patient needs.Building a Rural DPC Practice: Insights into how Dr. Forbush’s practice serves small business owners and families who often travel long distances, fostering a close-knit patient base.Telemedicine and DPC: Learn how Dr. Forbush integrated telemedicine early on, preparing his practice to meet remote care needs seamlessly—even amid the COVID-19 pandemic.The Evolution of Direct Primary Care: Dr. Forbush explains why he believes DPC will continue to grow, potentially adapting to specialties like rheumatology and dermatology, to meet evolving healthcare demands.The Art and Science of Medicine in DPC: A unique perspective on how DPC balances personal care with technological support, including the role of artificial intelligence in augmenting patient-centered care.Advice for Aspiring DPC Physicians: Practical recommendations, including The Official Guide to Starting Your Own Direct Primary Care Practice, as a valuable resource for physicians interested in DPC.
Links and Resources:Jack ForbushDirect Primary Care AllianceThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, where healthcare professionals and innovators come together to discuss transformative approaches in patient care, technology, and health system challenges. In this episode, host Katharina Juenger sits down with Dr. Robert Domondon, a seasoned physician with over 17 years of experience and 22 years in critical nursing at California Pacific Medical Center in San Francisco. Together, they dive deep into the ongoing nursing shortage in the U.S. and explore how AI technology could play a role in easing healthcare burdens.
In this episode, Dr. Domondon and Katharina discuss:
The U.S. Nursing Shortage Crisis: Dr. Domondon sheds light on the escalating nursing shortage and the high burnout rates that continue to drive nurses from the field.Barriers in Patient Care: Insights into the challenges nurses face, from administrative workloads to high patient volumes, and how these affect care quality.Potential of AI in Nursing: A look at how AI could reduce nurses’ administrative tasks and enable more patient-centered care, while addressing concerns from nursing unions about job security.Healthcare’s Journey with Tech Adoption: Dr. Domondon shares past examples of tech transitions in healthcare, underlining the importance of understanding the social dynamics behind successful tech adoption.Destination 2030 and Healthcare Innovation: An overview of Sutter Health’s ambitious initiative to lead in healthcare by 2030, including Dr. Domondon’s work on AI projects that aim to streamline workflows and standardize data.
Links and Resources:Robert DomondonThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, where we explore how healthcare professionals are transforming patient care through innovation and technology. In this episode, host Katharina Juenger interviews Dr. Jonathan Berkowitz, MD, MBA, an emergency physician and Medical Director of Emergency Telehealth at Northwell Health, New York’s largest health system. Dr. Berkowitz shares the groundbreaking ways Northwell Health is using telehealth to improve emergency care access and redefine patient experiences.
Dr. Berkowitz explains how he led the expansion of Northwell’s emergency telehealth service, known as “Nets,” which was initially launched to relieve the burden on emergency services during the pandemic. Created in just two weeks, Nets became the first telehealth service to support 911 calls, enabling non-critical patients to receive urgent care remotely and reducing strain on EMS teams.
In this episode, Dr. Berkowitz dives into:
The Birth of Nets: How the pandemic-inspired program was launched at Northwell Health to meet urgent care needs and limit unnecessary ER visits.Telehealth Beyond EMS: The program's evolution from assisting EMS teams to serving patients with advanced illnesses and geriatric needs, creating a virtual lifeline for patients who would traditionally need in-person care.Integrated Telehealth Models: The importance of seamlessly blending telehealth and in-person care for enhanced continuity and better patient experiences.Patient Demand for Virtual Care: How telehealth is meeting the needs of patients of all ages, debunking myths about limited demand.The Role of Collaboration: How Northwell's telehealth success hinges on strong teamwork between emergency medicine and EMS, supported by a tech-agnostic approach focused on operations rather than specific platforms.
Links and Resources:Jonathan Berkowitz MD, MBA on LinkedInNorthwell HealthThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, where we explore stories that bridge the gaps in healthcare through insights, innovation, and compassion. In this episode, host Katharina Juenger sits down with Dr. Tanner Moore, MD, a North Carolina-based family medicine physician and former U.S. Army brigade surgeon. Dr. Moore opens up about his journey from military medicine to founding a Direct Primary Care (DPC) practice, providing a model that emphasizes personalized, accessible healthcare without the complexities of insurance.
Dr. Moore’s experience in the military trained him to prioritize patient-centered care, an approach that became the cornerstone of his practice. Under his motto, “Physician versus the system,” he champions a movement where healthcare is reimagined to focus solely on patient needs rather than insurance requirements.
Key Takeaways:
Rethinking Healthcare through Direct Primary Care: Dr. Moore’s journey reveals the flexibility of DPC, allowing physicians to focus on quality patient care while reducing administrative pressures. His transition from military to civilian medicine fueled his commitment to providing accessible care without insurance constraints.The Appeal of DPC for Physicians: Direct Primary Care offers more time for patients, better work-life balance, and financial viability. However, Dr. Moore shares the entrepreneurial challenges of managing marketing, hiring, and daily operations as a physician.Building a DPC Practice from the Ground Up: Starting a DPC practice requires patience and visibility. Dr. Moore explains how a community-based approach—like local outreach and personal engagement—helps to gain trust and attract patients to DPC services.Employer Partnerships for Expanded Reach: Dr. Moore finds success partnering with employers to offer healthcare directly to employee groups. This approach enhances accessibility while minimizing the marketing burden.Technology in DPC: While maintaining a patient-centered ethos, Dr. Moore advocates for technology’s role in enhancing patient care and operational efficiency, helping practices remain competitive without compromising personal connection.
Links and Resources:Dr. Tanner Moore, MD on LinkedInThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, where we explore the future of medicine with experts at the forefront of health innovation. In this episode, host Katharina Juenger sits down with Dr. Ashley Maltz, an Austin-based integrative medicine physician, to discuss the significant growth of holistic health practices and how they’re reshaping the medical landscape.
Dr. Maltz shares her journey into integrative medicine, revealing how a personal experience with the mind-body connection sparked her passion for blending conventional and holistic care. With the U.S. functional medicine market now valued at $15 billion and growing annually, she explains why more Americans are turning to alternative therapies and lifestyle-based approaches to health.
Key takeaways include:
The Shift Toward Holistic Health: Dr. Maltz discusses why integrative medicine, once a niche field, is gaining mainstream acceptance, with institutions like the Cleveland Clinic leading the way.Managing Chronic Illness: Integrative approaches are proving effective for chronic diseases where traditional treatments fall short. Dr. Maltz highlights how acupuncture, meditation, and functional nutrition play a role in healing.Five Pillars of Health: For lasting wellness, Dr. Maltz emphasizes small, practical changes in community, sleep, nutrition, physical activity, and stress management.The Biohacking Trend and Longevity Movement: Dr. Maltz shares insights on the growing trend of biohacking for longevity, while also addressing the needs of patients with chronic illnesses who seek holistic solutions.The Promise and Perils of GLP-1 Agonists: With caution, Dr. Maltz weighs the potential of GLP-1 drugs for obesity treatment, noting benefits for specific patient groups but also concerns around long-term effects.
Links and Resources:Ashley Maltz, M.D. on LinkedInThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, where we connect you to the groundbreaking minds reimagining healthcare delivery. In this episode, host Katharina Juenger sits down with Dr. Paul Thomas, a pioneer in the Direct Primary Care (DPC) movement, as they discuss his journey from traditional healthcare to building a practice model focused on direct care, independence, and patient-centered service.
Dr. Thomas, author of Startup DPC, shares insights from his book that have guided countless physicians toward establishing their own DPC practices. The episode dives into the financial and operational challenges within the U.S. healthcare system that inspired Dr. Thomas to make this transition. He sheds light on the staggering administrative costs that inflate patient expenses and how DPC eliminates much of this overhead, making healthcare more affordable and accessible.
Key takeaways include:
The U.S. Healthcare Landscape: Dr. Thomas contrasts the high administrative expenses of U.S. healthcare with the lower costs seen in countries like Germany, underscoring the need for models like DPC to counter the burden on patients and providers alike.Affordable Membership-Based Care: With a monthly fee model, often costing less than a cell phone bill, DPC covers a wide range of primary care services from chronic disease management to preventive care, allowing for more personal and barrier-free patient relationships.The DPC Expansion in the U.S.: Since starting his practice in 2016, Dr. Thomas has seen a significant increase in DPC adoption. He predicts that DPC will continue growing as doctors seek ways to practice autonomously while providing high-quality, affordable care.Overcoming the Transition Barriers: Acknowledging the financial and logistical risks involved, Dr. Thomas shares strategies for doctors to build a patient base and thrive independently, including resources from his book and online courses to guide them through the startup process.Who Benefits from DPC? Dr. Thomas emphasizes that DPC can succeed across diverse communities, even in lower-income areas, with adaptable pricing strategies that meet the needs of each demographic.Growing a Thriving Practice: Starting from zero patients, Dr. Thomas now operates five clinics serving 3,500 patients, helping thousands save on healthcare costs. His success story illustrates the tangible impact of DPC on both patient well-being and financial security.Dr. Thomas closes by encouraging physicians to consider DPC as a way to reclaim their professional autonomy and connect deeply with their patients, with fewer administrative hurdles and more personal satisfaction.
Links and Resources:Paul Thomas, M.D. on LinkedInPlum Health DPCThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, where we bring you closer to the people and perspectives shaping modern healthcare. In this episode, host Katharina Juenger speaks with Dr. Eugene C Santillano, a family physician with over two decades of experience and a dedicated specialist in addiction medicine. Dr. Santiago dives into the critical, often under-addressed challenges faced by Medicaid patients, shedding light on how physicians can better support these vulnerable communities.
Dr. Santiago's journey began at UC Davis, where he discovered his passion for serving underserved populations. Over the years, he has developed a unique empathy for Medicaid patients facing limited healthcare access, especially those with addiction issues. His personal connection to addiction, rooted in his own family’s experiences, has given him a profound understanding of his patients' struggles, reinforcing the importance of compassionate and stigma-free care.
Key takeaways include:
The Realities of Medicaid: Dr. Santiago explores the unique healthcare challenges Medicaid patients face, from limited preventive care to the social pressures that make accessing healthcare difficult.Addiction and Empathy in Medicine: Drawing from his family's experiences with addiction, Dr. Santiago discusses how his background fuels his approach to addiction treatment and patient connection.Healthcare Inequities Across States: Medicaid's effectiveness varies widely across states, and Dr. Santiago explains how these disparities affect patient outcomes.Telemedicine and Homelessness: While telemedicine has been beneficial for some, homeless Medicaid patients face unique obstacles that require innovative solutions like mobile clinics.The Future of Medicaid with Technology: Dr. Santiago believes AI and automation can enhance Medicaid services, reduce physician burnout, and allow providers to focus on meaningful patient interactions.
Links and Resources:Eugene C Santillano on LinkedInAddiction Change Experts (ACE) Medical INC.Thanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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Welcome to The Connected Physician, where we delve into the evolving landscape of healthcare, technology, and innovation. In this episode, host Katharina Juenger is joined by Dr. Adama Diarra, a seasoned internal medicine physician who transitioned from traditional practice to concierge medicine after over a decade in hospitals and private practices.
Dr. Diarra shares the story behind his leap into concierge medicine, a model that is rapidly growing across the U.S., with over 20,000 primary care physicians now adopting this patient-centered approach. He explains how concierge care enables doctors to maintain a smaller patient load, allowing for more personalized, attentive care—an alternative that appeals to many doctors frustrated with the current healthcare system's inefficiencies.
Reflecting on his personal journey, Dr. Diarra describes his own experience with burnout and the growing dissatisfaction among his colleagues. This frustration, combined with his background in biomedical engineering, motivated him to explore ways technology could support a more sustainable practice model.
Katharina and Dr. Diarra dive into the intricacies of concierge care versus traditional insurance-based care. They explore how the latter's administrative demands, large patient volumes, and extensive documentation requirements contribute to physician burnout, making it difficult to provide the kind of individualized care that Dr. Diarra now prioritizes.
Dr. Diarra describes a typical day in his former practice, highlighting how juggling 15–20 patients, phone calls, emails, and billing tasks leaves little room for patient-centered care. With concierge medicine, however, he now has the time and focus needed to address each patient's unique health needs.
The conversation then shifts to technology, where Dr. Diarra shares his vision for tools that could ease the administrative burden on physicians. He imagines systems that automate documentation, process prior authorizations, and generate work accommodation letters, innovations he believes would improve efficiency and patient outcomes.
Katharina also delves into AI's role in healthcare, with Dr. Diarra offering a balanced perspective. While AI holds great promise in diagnostics and workflow efficiency, he stresses the irreplaceable value of human empathy and judgment in patient care.
A childhood dream of becoming a doctor was inspired by the movie Outbreak, which Dr. Diarra recalls as a key influence in his journey to medicine. He emphasizes that courage and compassion remain his guiding principles as he works to make a meaningful difference in his patients' lives.
Dr. Diarra concludes by recommending Outlive by Peter Attia, a book on longevity and preventive health that underscores the importance of mental well-being as a cornerstone of a long, fulfilling life.
Tune in for an enlightening discussion on the future of patient care, the challenges and rewards of concierge medicine, and the transformative potential of technology in healthcare.
Key takeaways include:
The benefits of concierge medicine for both physicians and patients, including reduced burnout and more personalized care.How the current U.S. healthcare system's structure contributes to physician burnout and patient dissatisfaction.The role of technology in simplifying administrative tasks to allow physicians more time with patients.The potential of AI in healthcare and the enduring importance of human connection in patient care.Dr. Diarra’s inspiring journey and the influence of preventive care on his practice philosophy.
Links and Resources:Adama Diarra on LinkedInThanks so much for...
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Welcome to The Connected Physician, the podcast that explores the intersection of healthcare, innovation, and leadership. In this episode, host Katharina Juenger sits down with Dr. Victoria Menold, a seasoned family physician from Florida, to share her experiences dealing with the aftermath of Hurricanes Helene and Milton, as well as her exciting transition into concierge medicine.
Dr. Menold, who spent over 17 years serving at a VA clinic, opens up about the challenges Floridians face during hurricane season, from the psychological toll on residents to the health impacts beyond the physical injuries. She shares compelling insights into how stress, trauma, and chronic health conditions escalate after natural disasters.
Beyond her reflections on the hurricanes, Dr. Menold introduces us to her latest venture in concierge medicine. Through this innovative approach, she eliminates the barriers of insurance-based care, focusing on a more personalized, holistic experience for her patients. Her new practice incorporates acupuncture, yoga, and meditation, setting a new standard for patient-centered care.
Key takeaways include:
The emotional and physical health effects of hurricanes, including stress-related conditions and mental health challenges.The shift to concierge medicine and how it improves patient care by offering extended appointments, holistic approaches, and eliminating insurance hurdles.How technology and AI are revolutionizing healthcare practices, from note-taking to business development, and streamlining patient care.Dr. Menold’s insights on the irreplaceable role of human connection in healthcare, even as AI becomes more integrated into the medical field.If you're interested in the future of healthcare, the resilience of physicians in challenging environments, and the personalized care model of concierge medicine, this episode offers an inspiring and thought-provoking conversation.
Links and Resources:Victoria Menold on LinkedInThanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!
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