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Today With Lisa Jones:
Welcome to Window Treatments for Profit. Today, I am excited to welcome Lisa Jones, owner of Lisa Jones Interiors and president of the Atlanta chapter of the WCAA.
Lisa started her business 25 years ago, but at her 17th she reached a breaking point—she decided either she was going to close up shop or make a big shift in her business. After joining the WCAA and listening to A Well Designed Business along with other industry podcasts, Lisa discovered how to transform her business and how to generate true profits. Today, she’s sharing how she got there and why the support along the way made all the difference in the world.
More About Lisa Jones
Lisa Jones is the owner of Lisa Jones Interiors, Inc., a custom soft furnishings workroom serving both retail clients as well as interior designers. She’s also a certified Window Treatment Specialist. Lisa started this business 25 years ago back in 1999 when she decided to leave her job as a legal assistant to be a stay-at-home mom for her girls. Lisa operates her business out of a studio on their small farm just south of Dalton, GA, serving clients mainly in the North Atlanta, Northwest Georgia and southeastern Tennessee area.
Lisa was one of the 2022 recipients of the Jill Robson Memorial Scholarship for a workroom.
She is also the recipient of multiple Vision Awards for both window treatment design and fabrication as well as slipcovers. In 2023, she had the honor of being the first person ever awarded the Workroom Professional certification from Workroom Tech. Lisa is a member of Exciting Windows, and this is Lisa’s 3rd year as the current president of the Atlanta Chapter of WCAA.
Connect with Lisa Jones
Website
Facebook
Instagram
Houzz
LinkedIn
Pinterest
A Big THANK YOU to Today’s Podcast Sponsor:
This episode is sponsored by Exciting Windows!
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Get The Goodies!
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Purchase LuAnn’s Books Here:
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources:
This podcast supports the Savvy Giving Design Coalition. Learn more about it here!
AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project
AWDB #164: Susan Wintersteen- Savvy Giving by Design
FREE Exciting Windows! “Ask Me” Zoom Event
More Info on the WCAA!
BADG & Cooper Hewitt Event Info & Link to Reserve Tickets!
Other Shows:
AWDB #1014 Power Talk Friday: Michele Williams: Mastery of Your Finances
AWDB #719: Peter Lang, Kimberly Merlitti, and Michele Williams: Financial Prep for Year-End- The Must Do’s
AWDB #424: Power Talk Friday: Re-Visiting Michele Williams’ Tips for Time Management
AWDB #395: Power Talk Friday: Michele Williams: Financial Health Checklist for Your Interior Design Business
AWDB #180: Power Talk Friday: Michele Williams Talks About Profit First and Why it Matters to You
AWDB #137: Michele Williams- Scarlet Thread Consulting- Actionable Tips for Time Management
WTFP #1 Tracie Bresnahan: Three Pillars for Success: Having Systems, Knowing Your Numbers and Delivering Quality.
WTFP #22 Ceil DiGuglielmo: Accepting Fear as My Constant Companion
WTFP #7 Jennifer Looney: How to Re-Establish Your Window Treatment Business in a New Location -
Today With LuAnn Nigara:
Hi, welcome! In this episode of Window Treatments for Profit, I dive into the concept of "slow down to go fast." As the year wraps up and we prepare for a new one, it's the perfect time to strategize and strengthen our businesses. Drawing insights from industry leaders like Kate O'Hara and Rick Baker, I discuss essential strategies for creating efficient processes, establishing routines, and defining your vision, whether you have a small team or are looking to scale. Join me as we explore how taking the time to refine your operations now can lead to faster growth and success in 2025!
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources
This podcast supports the Savvy Giving Design Coalition. Learn more about it here!
AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project
AWDB #164: Susan Wintersteen- Savvy Giving by Design
Find LuAnn's Books Here!
Kravet Workspace in Basking Ridge, New Jersey
BADG & Cooper Hewitt Event Info & Link to Reserve Tickets! -
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Today With LuAnn Nigara:
Hi! Welcome to Window Treatments for Profit. Today, we’re talking about the art and strategy of effective marketing through compelling lead magnets and persuasive follow-up email sequences.
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources
This podcast supports the Savvy Giving Design Coalition. Learn more about it here!
AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project
AWDB #164: Susan Wintersteen- Savvy Giving by Design
Find LuAnn's Books Here!
Managing for Profit Workshop - SD Nov 11th & ND Nov 12th
Kravet Workspace in Basking Ridge, New Jersey
BADG & Cooper Hewitt Event Info & Link to Reserve Tickets!
Other Shows Mentioned
AWDB #556 Kae Whitaker: #BLM Grace For Lack Of Understanding, Grace for Anger
AWDB #274: Power Talk Friday: Kae Whitaker- Part 2 of Email Marketing for your Interior Design Firm
AWDB 259: Kae Whitaker – Get New Clients with the Right Email Sequence
AWDB 466: Power Talk Friday: Nicole Heymer: You’ve Defined Your Brand…Now What?
AWDB 317: Nicole Heymer: 6 Keys to Planning A Website That Makes Things Happen
AWDB 125: Nicole Heymer- How To Brand Your Business. Yes, again! Do not miss this one!!!
WTFP #167: Nicole Heymer: How to Find and Highlight Why Someone Should Buy From You
WTFP #140: Nicole Heymer: Demystifying SEO for Window Treatment Businesses -
Today With LuAnn Nigara:
In today’s WTFP episode, I’m diving into one of the toughest yet most rewarding skills for any leader—navigating hard conversations. Conflict with clients, vendors, or team members is inevitable, but how we handle these moments can make all the difference in our business relationships and reputation. From setting boundaries to keeping calm under pressure, I’m sharing the methods I’ve honed over the years for turning tough situations into opportunities for growth. These are tools I wish I’d known from day one, and I hope they’ll help you on your journey too.
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources
This podcast supports the Savvy Giving Design Coalition. Learn more about it here!
AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project
AWDB #164: Susan Wintersteen- Savvy Giving by Design
Other Shows Mentioned
Bound By Business Collection
WTFP #271: What Would Lu Do?: The 8 Steps to Successful Negotiations Using the D.I.A.L.O.G.U.E. Framework
AWDB #222: Power Talk Friday: Lee Cockerell- Customer Service the Disney Way -
Today With Wilma and Tamara Kulyk:
Today with Wilma and Tamara Kulyk of Sensational Seams, we explore how this mother-daughter team has built a thriving window treatment business in Ontario since 1986. They share how they balance Wilma's technical expertise with Tamara's innovative design approach to create unique projects for their clients, and discuss creative marketing initiatives like their 'Seams to Me' newsletter and Thankful Pumpkins tradition.
The Kulyks offer valuable insights about working in a family business, emphasizing the importance of letting the next generation bring fresh ideas while maintaining core values. Their story demonstrates how embracing both tradition and innovation can create a business that truly connects with clients while supporting multiple families.
More About Wilma and Tamara Kulyk
Wilma Kulyk:
My Passion is to always create something unique. I love the opportunity and challenge to find a “Sensational Solution” for your space. I take pride in paying great attention to detail and am committed to providing quality products and personal customer service.
Tamara Govier:
I love what I do because I get to make a new friend every day white creating a space reflective of their taste personality. I enjoy the new automated systems, and how they seamlessly integrate into our everyday lifestyle. I am passionate about finding the perfect fabric to add a splash of color and tastefully express your character throughout your home.
Connect with Wilma and Tamara Kulyk
Website
Facebook
Instagram
More About Jessica Harling
With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line.
Connect with Jessica Harling
Website
Instagram
Facebook
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources Mentioned
This podcast supports the Savvy Giving Design Coalition. Learn more about it here!
AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project
AWDB #164: Susan Wintersteen- Savvy Giving by Design
Managing for Profit Workshop - SD Nov 11th & ND Nov 12th
Visit our page for more information on our Free Zoom Event, on Dec 12th
Other Shows Mentioned
WTFP #25 Rick Baker: Preserving Your Values as You Grow Your Window Treatment Business
WTFP #179 Wilma Kulyk: Unlocking Loyalty: Using Thank You Cards to Build Stronger Client Connections -
Today With Linda Woodard:
Welcome to Window Treatments for Profit. It’s no secret that I am a big believer in organizations like the WCAA, Exciting Windows, IDS—places where you can form the relationships that become gamechangers for your business, whether it’s through lessons and advice, client referrals, vendor connections—whatever it is. Relationships are everything.
My guest today, Linda Woodard, understands that all too well. When she transitioned from designer to window treatment professional, she turned to the WCAA for guidance—and now 13 years later, she’s the President of the Northeast chapter. Today, she shares insights about the WCAA and how to make the most out of it, along with lessons she’s learned in the industry and how she’s navigated her business.
More About Linda Woodard
After years in the corporate world, Linda Woodard had a pivotal moment that led her to reassess her life’s direction. Feeling a profound desire to channel her creative energies, she decided to take a leap of faith, leaving behind the stability and security of her corporate marketing and sales career to start a new journey into the world of design.
Linda’s career in design began by apprenticing with one of the area’s foremost window treatment experts where she developed skills, learned nuances of the industry, and began developing a loyal client base. In 2011, fueled by vision and unwavering determination, she established Linda’s Decors. The early days of countless hours and hard work paid off as her newfound vocation attracted clients seeking her unique blend of innovation, practicality, and creativity.
Over the years, Linda’s portfolio has flourished, boasting an impressive array of thousands of residential and commercial projects. From high-end waterfront estates to cozy family cottages, each space bears the mark of her meticulous attention to detail and commitment to excellence.
Linda believes that each window tells a story and her mission is to craft treatments that reflect the personality of not only the space but the people who inhabit it.
Remaining at the industry forefront, Linda actively participates in seminars, conferences, and events. She is the current President of the Window Covering Association of America’s Northeast chapter, the nation’s largest and longest established trade group for dealers, designers, and workrooms. Holding credentials as both a Certified Window Fashion Professional and a Certified Interior Designer, Linda continues to win acclaim for her extraordinary service, which not only saves her clients time, money, and stress, but also enhances the value of their lives and homes.
Connect with Linda Woodard
Website
Facebook
Instagram
LinkedIn
Houzz
Pinterest
A Big THANK YOU to Today’s Podcast Sponsor:
This episode is sponsored by Exciting Windows!
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Get The Goodies!
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Purchase LuAnn’s Books Here:
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources:
This podcast supports the Savvy Giving Design Coalition. Learn more about it here!
AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project
AWDB #164: Susan Wintersteen- Savvy Giving by Design
FREE Exciting Windows! “Ask Me” Zoom Event
More Info on the WCAA!
Other Shows:
#43 Peggy Morgans: How Do I Get My Business Ready to Sell? -
Today With Jamie Friedlander and Natalie Lockwood:
In this exciting episode of Window Treatments for Profit, Jessica Harling dives deep into the world of family business with Jamie Friedlander and Natalie Lockwood, the next generation at Innovative Openings. They’ll share their unique insights on how they’re navigating the challenges of succession planning and maintaining their family legacy in the window covering industry. Don't miss this inspiring conversation filled with valuable lessons and heartfelt stories!
More About Jamie Friedlander and Natalie Lockwood
Rick Pease and Dave Friedlander founded Innovative Openings in Boulder, Colorado in 1980. The business was incorporated in 1984 and has grown to include both a retail division, Innovative Openings, and a wholesale manufacturing division, Insolroll.
Connect with Jamie Friedlander and Natalie Lockwood
Innovative Openings
Insolroll
Innovative Openings Facebook
Insolroll Facebook
More About Jessica Harling
With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line.
Connect with Jessica Harling
Website
Instagram
Facebook
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources Mentioned
This podcast supports the Savvy Giving Design Coalition. Learn more about it here!
AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project
AWDB #164: Susan Wintersteen- Savvy Giving by Design
Amber De La Garza’s VIP Business Planning Event in Las Vegas, November 2nd and 3rd, 2024
LuAnn University begins January 31st, 2025 and registration will be open soon
Other Shows Mentioned
WTFP 255: Tim Yurek: The Critical Difference Between Exit Strategy and Succession Strategy
WTFP #227: Rebecca Munster: The Art of Effective Organizational Development
AWDB #803: Power Talk Friday: Amber De La Garza: Productivity is Personal – How to Create Systems that Will Work for You! -
Today With LuAnn Nigara:
In this week’s episode of Window Treatments for Profit, we’re talking about Exceptional Customer Service and its direct link to profitability. Whether you're a seasoned pro or just getting started, there's always room to level up your customer experience, and in this episode, I share three proven strategies to do just that!
Key 1: Understand Your Customer’s True Needs
Key 2: Resolve Problems Quickly and Build Loyalty
Key 3: Personalize Every Interaction—Order Milestone Updates & Custom Care Tips
From real-world stories in my own business to actionable tips you can implement right away, this episode is packed with insights that will help you build stronger, more profitable relationships with your clients. Plus, you’ll learn small, thoughtful touches like proactive order updates and personalized care instructions that can make a lasting impact.
Ready to elevate your customer service and boost your bottom line? Listen to this episode and discover how exceptional service can transform your business!
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources Mentioned
This podcast supports the Savvy Giving Design Coalition. Learn more about it here!
AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project
AWDB #164: Susan Wintersteen- Savvy Giving by Design -
Today With Mark & Laura Perel:
Hi, welcome to Window Treatments For Profit! Today we’ll talk about how a family argument led to the creation of a thriving business and their journey from struggling storefront to successful entrepreneurs. Mark and Laura share their unique insights on marketing, the impact of COVID-19 on their business, and the importance of adaptability in the industry. Don’t miss this inspiring chat filled with laughs, lessons, and real-life stories from the world of window treatments!
More About Mark & Laura Perel
We are a family owned-and-operated custom window treatment company, dressing windows throughout Long Island since 2011. We specialize in designs that match all interior styles, from traditional to modern. It is the goal of our window treatments store to provide all our customers with superior customer service and the most stylish and innovative window fashions on the market. We are proud to carry an extensive collection of window treatments that can cater to every taste and budget. We carry window shutters and roller shades, along with vertical and horizontal blinds. We can also provide you with custom-designed draperies and valances. Visit our Suffolk County showroom to see our working window treatment displays up-close.
Connect with Mark & Laura Perel
Website
YouTube
Facebook
Instagram
More About Jessica Harling
With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line.
Connect with Jessica Harling
Website
Instagram
Facebook
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources Mentioned
This podcast supports the Savvy Giving Design Coalition. Learn more about it here!
AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project
AWDB #164: Susan Wintersteen- Savvy Giving by Design
Exciting Windows! CEO Conference
Other Shows Mentioned
#282: Bound By Business: Like Mother, Like Son. Debbie Hall and Trent Hall
#285 Bound By Business: Sibling Success Story – John DeLuca and Agata Olivieri -
Today on Window Treatments for Profit
Hi! Welcome to Window Treatments for Profit! Today we’re diving into the incredible opportunities that conferences and industry events present for window treatment professionals. Whether you’re looking to network, discover the latest trends, or level up your business, these gatherings are essential for growth. Join me as I share insights from my experiences at upcoming events and why stepping out of your comfort zone can lead to amazing breakthroughs in your career. Let’s get started!
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Purchase LuAnn’s Books Here:
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources:
Sun Shading Expo 2024 - Link to Register & remember to use our code: SSENA24LUANN (free admission for your network)
WCAA - RSVP by using this link and filling out the form: https://form.jotform.com/242335119839057
Exciting Windows! CEO Conference
Interior Design Society Annual Conference
Managing For Profit Free Workshop -
Today With Julie Murphy:
Welcome to this episode of "Window Treatments for Profit"! Today, I’m thrilled to have Julie Murphy with me. We dive into her journey from running a one-person workroom to purchasing a larger business—Designer Draperies of Boston. Julie shares her insights on navigating the complexities of buying a business, the importance of client relationships, and the lessons learned along the way. Whether you're considering expanding your own business or just curious about the behind-the-scenes of our industry, this conversation is packed with valuable takeaways. Let’s get started!
More About Julie Murphy
I began my foray into the art of window treatment fabrication as the sole proprietor of a home-based business. It was only natural that my passion fed a desire to expand capacity to meet the needs of my growing clientele. With the merger of two successful businesses and the right team of skilled and experienced professionals, I could offer more interior designers a longer list of custom made fabrication products and services without cutting out what I value the most: Quality, Collaboration, and Exemplary Customer Service.
Connect with Julie Murphy
Website
Facebook
Instagram
A Big THANK YOU to Today’s Podcast Sponsor:
This episode is sponsored by Exciting Windows!
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Get The Goodies!
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Purchase LuAnn’s Books Here:
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources:
This podcast supports the Savvy Giving Design Coalition. Learn more about it here!
AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project
AWDB #164: Susan Wintersteen- Savvy Giving by Design
Metrique Solutions
Register for the IFDA NY event
WCAA
Window Works Lunch and Learn
Other Shows:
WTFP #4: Roger Magalhaes: Choosing To Be a Professional Window Treatment Installer
AWDB #1014: Power Talk Friday: Michele Williams: Mastery of Your Finances -
Today With John DeLuca and Agata Olivieri:
In this episode of the Bound by Business series, host Jessica Harling chats with Agata Olivieri and John DeLuca of Maple Drapery and Carpet. With over 50 years of family business history, they share how they transformed their parents' 1972 startup into a successful window treatment empire in Concord, Canada.
Agata and John discuss defining their roles, achieving work-life balance, and managing family dynamics in business. They offer insights on building a diverse team, leadership transitions, and maintaining family values in a professional environment. This conversation is filled with valuable lessons for family businesses and entrepreneurs in the window treatment industry and beyond.
More About John DeLuca and Agata Olivieri
Maple Drapery & Carpet is a family-owned business specializing in high-quality, custom window treatments and flooring solutions. With a commitment to craftsmanship and personalized service, they offer a wide range of drapery, blinds, and carpets tailored to each client’s unique style and needs. Their experienced team works closely with customers from consultation to installation, ensuring a seamless experience that transforms living spaces with elegance and functionality. Maple Drapery & Carpet prides itself on blending artistic design with meticulous attention to detail.
John Di Luca is the dedicated owner and head of sales at Maple Drapery & Carpet. With a background in electronic engineering, John chose to join the family business, where his passion for design and commitment to quality have flourished. His attention to detail and ability to foresee issues with challenging windows are key assets that drive the company’s success. John’s technical expertise, combined with his hands-on approach, ensures that the production of every project is executed with precision.
Agata Olivieri is the business management lead and designer sales expert at Maple Drapery & Carpet. With a dual background in business and design, Agata brings a unique blend of strategic insight and creative flair to the company. Her ability to manage operations efficiently while building strong relationships with designers has been instrumental in the business’s growth. Agata loves to sketch out design treatments for clients, helping them visualize the final results and ensuring that every project reflects their personal style and needs.
Connect with John DeLuca and Agata Olivieri
Website
Facebook
Instagram
More About Jessica Harling
With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line.
Connect with Jessica Harling
Website
Instagram
Facebook
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources Mentioned
Exciting Windows! CEO Conference
Sun Shading Expo 2024 (You can redeem our VIP code SSENA24LUANN when registering to get a FREE Show Floor registration)
Other Shows Mentioned
WTFP #282: Bound By Business: Like Mother, Like Son. Debbie Hall and Trent Hall
WTFP #280: Bound By Business: Sisters in Business. Lindsay and Heather Madonia -
Today With Melanie Zaelich:
Hi! Welcome to Window Treatments For Profit! I'm thrilled to have Melanie Zaelich joining me today. Melanie really struck a chord with me - she shared that her interior design company has been consistently donating a percentage of its profits to four different charities over the past 8 years. This is something I've wished I could do myself, but have struggled to figure out how to make it happen. I'm so excited that Melanie is going to share her story and provide some tangible ideas on how to identify causes that are personally meaningful and incorporate charitable giving into a business. Let's dive right in and learn from Melanie's inspiring journey!
More About Melanie Zaelich
Melanie Zaelich is an accomplished, award winning interior designer, known for her down-to-earth approach and creativity. As the only interior with a consult-based, à la carte business model in the Twin Cities, Melanie is transforming the way people experience interior design.
Connect with Melanie Zaelich
Website
Instagram
A Big THANK YOU to Today’s Podcast Sponsor:
This episode is sponsored by Exciting Windows!
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Get The Goodies!
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Purchase LuAnn’s Books Here:
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources:
This podcast supports the Savvy Giving Design Coalition. Learn more about it here!
AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project
AWDB #164: Susan Wintersteen- Savvy Giving by Design
Other Shows:
AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project
AWDB #164: Susan Wintersteen- Savvy Giving by Design
AWDB #362: Breegan Jane: Interior Designer, Podcaster, Entrepreneur
AWDB #967: Breegan Jane: The Gift of Transitioning, Turning Risks into Success
AWDB #174: Power Talk Friday- Fred Berns- Own Your “Only” Word & Tips to Discover Yours -
Today With Mimi Harling and Susette Kubiak:
In this episode of the Bound by Business series, guest-host Jessica Harling sits down with her mother, Mimi Harling, and business partner Susette Kubiak of Drapery Connection. With over 80 years of family business history, these powerhouse women share their insights on navigating the complexities of a multi-generational enterprise.
From defining clear roles to fostering open communication, Mimi and Susette have built a truly successful partnership, evident in the longevity of their window treatment business. Hear valuable advice on maintaining healthy family dynamics in a business setting, the importance of staying in your "lane," and how to build a strong team culture. This episode offers an intimate look into a thriving family business and provides lessons applicable to entrepreneurs throughout the industry.
More About Mimi Harling and Susette Kubiak
Mimi Harling: With 38 years in the window covering industry and believes “Clients want their home to be unique and different from their friends and family”.
Professional: Graduate Robert Morris College, Exciting Windows Trained Consultant.
Studies and Certifications: Certified Professional, Shutters and Drapery Design, Motorization, and Color Consultant.
Susette Kubiak: With 35 years in the window covering industry and believes “Good design is combining beauty, function and comfort and your custom window treatment will play an important role of a successful room design”.
Professional: Member of American Society of Interior Designers (ASID), College of DuPage, WCP
Studies and Certifications: NCIDQ Certified, Furniture, accessories, lightning, space planning, CUstom Drapery, Wallpaper, Motorization, and Color Consulting.
Connect with Mimi Harling and Susette Kubiak
Website
Facebook
Instagram
TikTok
More About Jessica Harling
With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line.
Connect with Jessica Harling
Website
Instagram
Facebook
LinkedIn
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Get The Goodies!
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Purchase LuAnn’s Books Here:
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources Mentioned
Exciting Windows! CEO Conference
Sun Shading Expo 2024 (You can redeem our VIP code SSENA24LUANN when registering to get a FREE Show Floor registration)
Other Shows Mentioned
WTFP #269: Bound by Business: Working With the In-Laws -
Today With Debbie Hall and Trent Hall:
Hi! In this episode of Window Treatments for Profit, Jessica Harling is back with the Bound by Business series. This week, Jessica sits down with Debbie and Trent Hall, a mother-son duo from Designer Draperies, a full-service custom window treatment and soft goods design firm. Listen in as Debbie and Trent discuss with Jessica their core values of leading with respect, kindness, and having a two-way street with trust. They even bring Jessica to tears at one point with their sweetness.
More About Debbie Hall and Trent Hall
Nearly thirty years ago, Debbie Hall established Designer Draperies, with a focus on delivering unmatched commitment and fostering enduring client connections. With a diverse background spanning formal textile education, tenure in the garment sector, and extensive experiences across Europe and Asia, she possesses a rich history and deep industry expertise. This wide-ranging journey has enabled Debbie to seamlessly couple her years of experience with profound insights into colors, fabrics, and various materials, culminating in the creation of exceptional, bespoke window treatments, custom bedding, and accessories.
Debbie acquired a business in 2022, Window Alternatives LTD, expanding her reach beyond the residential market and delivering high quality window treatments to commercial businesses. With the creation of this business came new challenges that required Debbie to employ an innovative approach as she continued to explore this new corner of the market.
In early 2022, Trent, Debbie’s middle son, formally joined the business, providing a fresh perspective and helping hand as Debbie continued down the next leg of her journey. Trent graduated from Rutgers-Camden University in 2020 with a degree in marketing. Having grown up in and around the business, Trent brought an intimate knowledge of the business and fresh perspective to bear. Upon graduating college amidst the COVID-19 pandemic, Trent has continued to play an integral role in helping to grow and scale the business alongside his mother, Debbie.
Connect with Debbie Hall and Trent Hall
Designer Draperies
Window Alternatives
Facebook
Instagram
More About Jessica Harling
With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line.
Connect with Jessica Harling
Website
Instagram
Facebook
LinkedIn
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Get The Goodies!
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Purchase LuAnn’s Books Here:
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources Mentioned
Join us for our free Pre CEO Conference Zoom open house!
Other Shows Mentioned
WTFP #269: Bound by Business: Working With the In-Laws
WTFP #272: Bound by Business: Working With a Parent or Child -
Today on Window Treatments for Profit
Hi! Welcome to Window Treatments For Profit! As a window treatment professional, it's easy to get caught up in the day-to-day busyness of running your business - sales, installations, customer service, and more. But are you truly taking the time to step back and lead your company strategically as the CEO?
Today, we’ll dive into the critical importance of regular business reviews, goal-setting, and financial management. I’ll share the top reasons window treatment pros avoid these "CEO duties" (hint: it's not just about being "too busy"). Also, I’ll provide a solution - a special free Zoom preview of Exciting Windows' exclusive CEO Conference coming up in September 2024.
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Purchase LuAnn’s Books Here:
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources Mentioned:
Join us for our free Pre CEO Conference Zoom open house!
Other Shows Mentioned:
#278: What Would Lu Do?: Mid Year Review, Reflections and Actions for a Profitable Business
#280: Bound By Business: Sisters in Business. Lindsay and Heather Madonia
#277: Bound by Business: Fathers and Daughters
#275: Bound by Business: Bloomin’ Blinds, Working with Your Brothers
#272: Bound by Business: Working With a Parent or Child
#269: Bound by Business: Working With the In-Laws -
Today With Lindsay and Heather Madonia:
Today on Window Treatments for Profit, Jessica joins us again for another episode of Bound by Business. She is interviewing Heather and Lindsay Madonia, owners of Windows Dressed Up, a custom window coverings studio based in Denver, CO. If you haven't noticed, they're sisters!
Jessica is here to pull apart their history and focus on how Heather and Lindsay work together as sisters. It all started with their mother who has been in the fabrication workroom industry for 30 years.
More About Lindsay and Heather Madonia
Lindsay, a visionary entrepreneur and seasoned professional in the world of design, spearheads Windows Dressed Up’s success with her innovative approach and consultative method. With a keen eye for design and a drive for innovation, Lindsay has elevated our company to new heights, setting the standard for excellence in the industry. It’s this unwavering dedication to exceeding expectations that has earned Lindsay a reputation for excellence and distinction in the world of design.
But Lindsay’s talents extend far beyond the window covering design studio. In her free time, she embraces life with the same adventurous spirit that defines her professional endeavors. Whether she’s exploring the world’s wonders through travel or carving through pristine slopes on her snowboard in Colorado, Lindsay approaches every experience with enthusiasm and creativity.
For Lindsay, life is an endless journey of discovery, where each new adventure brings the opportunity for growth and inspiration. With her at the helm, Windows Dressed Up continues to thrive, guided by her visionary leadership and passion for excellence in all that she does.
Connect with Lindsay and Heather Madonia
Website
Facebook
Instagram
The Scout Guide mention
Voyage Denver mention
Zinio mention
More About Jessica Harling
With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line.
Connect with Jessica Harling
Website
Instagram
Facebook
LinkedIn
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Get The Goodies!
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Purchase LuAnn’s Books Here:
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources Mentioned
Join us for our free Pre CEO Conference Zoom open house!
Other Shows Mentioned
WTFP #254: Jessica Harling: Confronting or Firing Family Members in Your Business
WTFP #256: Jessica Harling: Firing a Family Member Part 2: 9 Tips to Make it as Painless as Possible
WTFP #269: Bound by Business: Working With the In-Laws
WTFP #272: Bound by Business: Working With a Parent or Child -
Today With Vita Vygovska:
Hi! Welcome to Window Treatments For Profit! Today, we're bringing back an episode we shared on A Well-Designed Business with my great friend Vita. There, we talked about pricing and specifically, about the difference between margin and markup. So take notes and let's talk numbers!
More About Vita Vygovska
Vitalia (Vita for short) Vygovska is an award-winning author, speaker, business coach, and window treatment specialist. Her company, Vitalia Inc Window Treatments, is a comprehensive fabrication, measurement, installation, and project management service. Born and raised in Ukraine, Vita came to America via a Rotary Exchange program when she was 15 years old. She received her bachelor’s degree in Marketing and Fashion Merchandising from Albright College, and started her window treatment business in 2006 after 10 years in “corporate America” in pursuit of happiness and achievement as an Entrepreneur. Professionalism, honesty, and integrity are the backbone of her business philosophy. While growing her endeavor, Vita’s goal was to make her clients’ lives easier, knowing that at least the window coverings part of the project was under control and the homeowner was taken care of. Today, providing concierge-level, white-glove service exclusively to interior designers who are ready to fly first-class in the world of window treatments is what Vitalia Inc is renowned for. Interior Designers love working with Vitalia Inc because of the superb communication, tech-driven and meticulously detailed processes, and high-quality product. As a seasoned professional in the realm of custom window treatments, soft furnishings, upholstery, and beyond, Vita offers a wealth of knowledge and support for the interior design community. Education and outreach are a large focus of her business. She provides opportunities for interior designers and workrooms to take advantage of her vast library of resources which include classes, workshops, Window Treatment Friday podcast episodes and “Vita’s Tips in Ten” with LuAnn Nigara, and Window Treatment Friday Live episodes on Facebook & Instagram. Vita lives in Richboro, Bucks County with her husband and life-long friend Vitali, their son Anton and daughter Anna. You can also spot her on a ballroom floor dancing cha-cha or a Viennese Waltz, or in a weekly Insanity boot camp class.
Connect with Vita Vygovska
Vitalia Inc.
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Get The Goodies!
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Purchase LuAnn’s Books Here:
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources Mentioned
Exciting Windows! CEO Conference
SunShading Expo: You can get a free ticket by going to sunshadingexpo.com and use the code:
SSENA24LUANN -
Today on Window Treatments for Profit
Hi, welcome to Window Treatments for Profit! In today's episode, we're talking about the aspects you should be looking at when doing your mid-year review for your business.
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Purchase LuAnn’s Books Here:
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources Mentioned:
Don’t forget to use our code for Sun Shading Expo: SSENA24LUANN
RESACON 2024
Power Talk Friday Tour - Las Vegas -
Today With Gordon and Kelly Clements:
In this episode of Bound by Business, we have the privilege of learning from Kelly and Gordon Clements, the father-daughter duo behind Gordon's Window Decor. Gordon founded the company in 1986, growing it from a one-man operation in his Vermont basement to an internationally recognized business. In 2003, Kelly joined the company, working her way up from entry-level positions to eventually taking over as president in 2015.
Throughout the conversation, Kelly and Gordon share invaluable insights on navigating multi-generational leadership transitions, leading with values, fostering a culture of innovation, and building trust with team members. They emphasize the importance of putting family first, staying curious, and being willing to take risks.
More About Gordon and Kelly Clements
Website
Facebook
Instagram
X
LinkedIn
Pinterest
YouTube
Houzz
Connect with Gordon and Kelly Clements
Kelly Clements is the second-generation president of Gordon's Window Decor, founded by her father Gordon Clements in 1986. Ms. Clements graduated from Syracuse University’s Newhouse School of Communication with a degree in film and started her own film company upon graduation through which she had the opportunity to travel the world. Through her extensive travel she discovered how much roots mattered to her- specifically her Vermont roots.
Gordon’s Window Décor was named the Vermont Family Business of the year by the Small Business Administration and Clements was recognized by Family Business Magazine in the "25 Under 35". She has been honored to speak on panels at various conferences including Transitions West and the SBA.
More About Jessica Harling
With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line.
Connect with Jessica Harling
Website
Instagram
Facebook
LinkedIn
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
http://www.luannnigara.com/cob
Get The Goodies!
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Purchase LuAnn’s Books Here:
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Other Resources Mentioned
Exciting Windows! Managing For Profits
The Power Talk Friday Tour - LuAnn Nigara
Other Shows Mentioned
#269: Bound by Business: Working With the In-Laws
#272: Bound by Business: Working With a Parent or Child
#275: Bound by Business: Bloomin’ Blinds, Working with Your Brothers
AWDB #999: Faith Fix: Built to Last: Navigating Your Design Business for the Long Term - もっと表示する
