Episoder
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Todayâs guest is Michael Zaiac, Head of Medical Oncology for Europe and Canada at Daiichi Sankyo. Michael joins the platform in a special episode focused on how AI is driving measurable ROI in clinical trialsâparticularly in patient recruitment and eligibility. Their conversation explores how life sciences teams are applying advanced analytics to accelerate enrollment, improve diversity in study populations, and reduce time to trial completion. Michael also shares where generative AI is beginning to play a role in patient-facing materials, including simplified consent forms and study summaries. Throughout the episode, Michael emphasizes the importance of early stakeholder alignment, regulatory transparency, and the discipline required to deploy AI responsibly in high-risk clinical environments. This episode is sponsored by Medable. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast!
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Todayâs guest is Miranda Jones, SVP Data & AI Strategy Leader at Emprise Bank, to explore how banks can design AI systems that balance compliance obligations, customer expectations, and employee experience. Miranda unpacks why explainability shouldnât be an afterthoughtâand how embedding transparency into AI workflows helps institutions avoid costly rework and build trust across all stakeholders. She discusses the importance of co-designing solutions with the people closest to the work and why slowing down to define meaningful KPIs is essential to long-term success. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast! This episode is sponsored by Searce. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
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Todayâs guest is Marc Fredman, Chief Strategy Officer at CCC Intelligent Solutions. Marc joins Emerj CEO and Head of Research Daniel Faggella to discuss how leading insurers are using AI to manage growing complexity across the insurance supply chain â from vehicle damage assessment to claim settlement and subrogation. He breaks down where AI is already delivering value across the claims process â including computer vision for total loss prediction, generative AI for document summarization, and predictive analytics for early subrogation detection. Marc emphasizes the need for insurers to shift their mindset from siloed departments to orchestrators of an interconnected âinsurance economyâ involving repair shops, OEMs, medical providers, and more. He also shares strategies for adopting AI at scale â starting with quick-win use cases that fund the journey, designing pathways to production, and integrating AI side by side with human expertise to improve speed, accuracy, and customer experience. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast! Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
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Todayâs guest is Brad Kennedy, Senior Director of Business Solutions Strategy at Orlando Health. Brad joins Emerj Senior Editor Matthew DeMello to explore what it takes to implement AI across a complex care environment. From improving patient experience to easing clinician burdens, Kennedy highlights the need for precision, transparency, and collaboration to ensure AI earns its place in provider workflows. Brad shares lessons from his experience in patient experience strategy and innovation, offering insights into how AI toolsâfrom virtual care to clinical decision supportâcan improve outcomes without replacing physician judgment. The conversation also touches on key inflection points from COVID-19 to the generative AI boom and whatâs next as agentic systems come into focus. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast! This episode is sponsored by NLP Logix. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
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Todayâs guest is Raheel Retiwalla, Chief Strategy Officer at Productive Edge. Productive Edge is a digital transformation consultancy specializing in healthcare that helps payers, providers, and health tech companies use data to streamline operations, reduce costs, and improve outcomes. Raheel returns to the program to outline how agentic AI is helping payers and providers shift from reactive workflows to proactive, real-time engagement. Raheel explores practical use cases already in deploymentâfrom AI agents that monitor benefit utilization and prevent care disruptions, to systems that surface behavioral health risks through missed appointments or medication gaps. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast! This episode is sponsored by Productive Edge. Learn how brands work with Emerj and explore media options at emerj.com/ad1.
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Todayâs guest is Emily Nguyen, Head of Industrials at Palantir Technologies. Emily joins Emerj Editorial Director Matthew DeMello to discuss how Project Warp Speed is helping manufacturing leaders scale AI rapidly and effectively. She breaks down the key values driving successful AI adoption â including mission focus, first-principles thinking, and urgency â and shares real-world examples of AI applications in manufacturing, such as visual inspection and predictive maintenance. Emily recommends starting small with AI projects, meeting users where they are, and integrating with existing systems. She also explores the future of industrial collaboration, highlighting efforts to preserve tribal knowledge and enhance supply chain connectivity to improve national readiness. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast! If youâve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
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Todayâs guest is Kevin Kiley, President of Airia. With extensive experience helping large enterprises implement secure and scalable AI systems, Kevin joins Emerj Editorial Director Matthew DeMello to explore how agentic AI is reshaping enterprise workflows across industries like financial services. He explains how these systems differ from traditional AI by enabling autonomous action across connected environmentsâintroducing both new efficiencies and new risks. Kevin breaks down a phased roadmap for adoption, from quick wins to broader orchestration, and shares key lessons from working with organizations navigating complex compliance, data governance, and access control challenges. He also highlights the growing importance of real-time safeguards and defensive security strategies as AI capabilities â and threats â continue to evolve. This episode is sponsored by Airia. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast!
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Todayâs guest is Charles Pointer, Vice President of Bank Operations at Commerce Bank â a community bank with 160 years of history providing personalized financial solutions to individuals and businesses. Commerce Bank combines a people-first approach with a growing appetite for modernizing customer service through technology. With over 20 years of experience in commercial banking and customer operations, Charles joins Emerj Editorial Director Matthew DeMello on the show today to discuss how traditional banks are beginning their AI journey. He unpacks what early-stage AI adoption looks like in call center environments, how banks balance digital transformation with maintaining human connection, and what leaders should consider when introducing AI into customer-facing workflows. This episode is sponsored by Cognigy. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast!
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Todayâs guest is Dr. Ankur Sharma, Head of Medical Affairs for Medical Devices and Digital Radiology at Bayer. Dr. Sharma joins Emerj Editorial Director Matthew DeMello to explore the complex intersection of AI, medical devices, and data governance in healthcare. Dr. Sharma outlines the key challenges that healthcare institutions face in adopting AI tools, including data privacy, system interoperability, and regulatory uncertainty. He also clarifies the distinction between regulated predictive models and unregulated generative tools, as well as how each fits into current clinical workflows. The conversation explores the evolving roles of the FDA and EU AI Act, the potential for AI to bridge clinical research and patient care, and the need for new reimbursement models to support digital innovation. This episode is sponsored by Medable. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast!
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Todayâs guest is David Glick, Senior Vice President of Enterprise Business Services at Walmart. Walmart is one of the worldâs largest retailers, serving millions of customers through thousands of physical stores and online platforms. David joins Emerj Editorial Director Matthew DeMello to share practical lessons from Walmartâs experience building AI at scale. He dives into how Walmart uses small, focused AI ânano agentsâ to solve specific business problems quickly and effectively, and how a âsuper agileâ development process accelerates collaboration between engineers and domain experts. David also discusses overcoming organizational hurdles to deploy AI solutions rapidly while maintaining security and compliance. David is a featured keynote speaker at the AI Infra Summit, September 9â11, 2025, in Santa Clara. This episode is sponsored by Kisaco Research. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast!
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Todayâs guest is Annabel Romero, Specialist Leader focusing on AI for Drug Discovery at Deloitte and a structural biologist by training. Deloitte is a global consulting firm known for its work in digital transformation, data strategy, and AI adoption across regulated industries. Annabel joins Emerj Editorial Director Matthew DeMello to explore how AI systems are being designed to think more like scientistsâparticularly in protein modeling and life sciences research. She shares how tools like AlphaFold and large language models are accelerating drug targeting, predicting allergen cross-reactivity, and translating learnings from human biology to agricultural innovation. This episode is sponsored by Deloitte. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast!
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Todayâs guest is Yunke Xiang, Global Head of Data Science for Manufacturing, Supply Chain, and Quality at Sanofi. Yunke joins Emerj Editorial Director Matthew DeMello to discuss the challenges that slow AI adoption in life sciences manufacturing, highlighting how fragmented data systems and legacy infrastructure create hurdles for AI initiatives. In this episode, Yunke explains how years of acquisitions and siloed data have made building a cohesive data foundation difficult, impacting AIâs potential in manufacturing and supply chain optimization. Yunke shares Sanofiâs approach to balancing build versus buy decisions for AI solutions and the critical role leadership plays in fostering an environment where data science can thrive. Yunke also reflects on the evolving landscape of AI in pharma manufacturing and the importance of strong governance and collaboration for successful implementation. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast! Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
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Todayâs guest is Tim Burge, Director at Aquant. Aquant is an AI platform built for service teams that maintain and repair complex equipment. It gives clear, accurate answers to service questions â from basic fixes to deep diagnostics â so field techs, call centers, managers, and customers can get to solutions faster. Used by top manufacturers like Siemens and Hologic, Aquant helps reduce downtime, lower service costs, and boost customer satisfaction. Tim joins Emerj Editorial Director Matthew DeMello for todayâs conversation to discuss how manufacturing leaders are reevaluating their AI deployment strategies across field service and operations. As the dust settles on the generative AI hype cycle, organizations are moving past the build-versus-buy binary and embracing hybrid approaches. Tim explains why service departments in particular require a specialized lens for AI implementation and shares how leaders can optimize time-to-value, improve data quality, and drive adoption across legacy environments. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast! This episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
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In this episode of the âAI in Businessâ podcast, Principal Group Product Manager Will Guyman of Microsoft and Senior Director Lyndi Wu of NVIDIA explore how healthcare providers are deploying AI at scale to drive clinical and operational transformation. With host Matthew DeMello, they discuss the combined power of NVIDIAâs GPU acceleration and Microsoftâs Azure cloud to enable seamless AI integrationâfrom the exam room to the data center. Will explains how AI is alleviating administrative burdens, improving imaging diagnostics, and reshaping physician workflows through ambient documentation and agentic systems. Lyndi expands on the infrastructure demands of scaling these systems, highlighting NVIDIAâs full-stack ecosystem approach and the role of healthcare startups in fast-tracking AI deployment across hospitals and life sciences organizations. This episode is sponsored by Microsoft and NVIDIA. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast!
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Enterprise leaders are no longer asking if they should adopt AI â the question is how to do it effectively. In this episode, Emerj Editorial Director Matthew DeMello speaks with James Raybould, SVP and GM of Turing Intelligence at Turing, about what distinguishes successful enterprise AI deployments from stalled pilots. Turing is one of the worldâs fastest-growing Artificial Intelligence companies, working with the worldâs leading AI labs to advance frontier model capabilities and leveraging that work to build real-world AI systems that help businesses solve their toughest problems âdelivering real business results, faster, smarter, and at scale. James outlines three critical factors that determine whether an AI initiative gets traction: business alignment, workforce readiness, and infrastructure. He explains why companies that start with the technology â instead of the problem â are likely to fall behind, and what it really means to prepare a workforce for AI when automation changes the expectations of work quality and speed. This episode is sponsored by Turing. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast! This episode is sponsored by Turing. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
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In this second of a two-part series, Nick Lewis, Managing Director for the High Risk Client Unit at Standard Chartered Bank, returns to the AI in Business podcast to unpack the ongoing transformation of anti-financial crime efforts in an increasingly digitized world. In this episode, Nick and Emerj Editorial Director Matthew DeMello examine the persistent tension between rule-based alert systems and the nuanced, judgment-driven work of human investigators in financial crime prevention. Nick highlights how current AML workflows still rely heavily on deterministic systems that struggle to distinguish legitimate anomalies from criminal behaviorâand why AI solutions must be deployed carefully to avoid removing critical human oversight. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast! If youâve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
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Fraud in retail is evolving fast â from return scams to first-party misuse that blurs the line between customer error and criminal intent. In this episode of the âAI in Businessâ podcast, Naveen Kumar, Director of Financial Crimes at Walmart and former PwC fraud specialist, joins Emerj Editorial Director Matthew DeMello to discuss how AI, automation, and policy analytics are reshaping fraud detection strategies in retail and beyond. Naveen outlines the expanding threat surface across digital touchpoints and the rise of personalized, context-aware fraud. He shares how Walmartâs financial crimes team applies signal-based analysis, real-time feedback loops, and agentic AI systems to improve proactive detection while preserving customer trust. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast! This episode is sponsored by Justt. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
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Todayâs guest is Alain-Sam Cohen, Head of Product at InstaDeepâan AI firm using reinforcement learning and other advanced techniques to solve complex design and optimization problems across industries. It may not make headlines like generative AI, but for manufacturers and engineers, PCB design remains one of the most time-intensive steps in building physical systems. From strict physical constraints to millions of potential component arrangements, even expert teams face persistent bottlenecks. Alain-Sam breaks down how InstaDeepâs AI-driven approach is changing that realityâusing reinforcement learning to accelerate and enhance circuit board layout in ways rules-based systems canât match. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast! This episode is sponsored by InstaDeep. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
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Todayâs guest is Damion Nero, Head of Data Science at Takeda Pharmaceuticals. With over 15 years of experience applying AI, machine learning, and real-world data to drug development and precision medicine, Damion joins Emerj Managing Editor Matthew DeMello to explore the evolving role of AI in drug development and supply chain management. He breaks down how AI is currently streamlining administrative and regulatory tasks, improving efficiency across clinical trials, and saving valuable time for healthcare professionals. Damion also discusses why broader, transformative supply chain efficiencies are still on the horizon, as AI continues to evolve and scale in the pharmaceutical industry. This episode is sponsored by Arkestro. Learn more about Arkestroâs upcoming Advisory Council event here. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
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With customer expectations at an all-time high, even one broken interaction can result in permanent brand damage. In this episode of âAI in Business,â Cognigy Chief Marketing Officer Alan Ranger joins Emerj Editorial Director Matthew DeMello to explore how conversational, generative, and agentic AI are reshaping contact center strategy across telecom, retail, and financial services. Cognigy is a leading provider of AI-powered customer service solutions, offering an advanced platform that enables businesses to deliver instant, personalized, and multilingual support across various channels. Throughout the episode, Alan outlines the evolution from chatbots to co-pilots to fully agentic systemsâand explains how these technologies are shifting enterprise workflows from task-based to value-driven service. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the âAI in Businessâ podcast! This episode is sponsored by Cognigy. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
- Se mer
