Episoder
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Guest: Erin Cigich, CEO of Perform[cb], a leading outcome-based marketing firm that helps brands acquire customers on a performance-based model where companies pay only for real results.
Overview: Every BIG starts small. In order to achieve their vision and sustain growth, the CEO has to establish precise, actionable steps that build towards measurable results. Keep the right numbers trending in the right direction every day, month, quarter, and year, and you'll keep Making BIG Happen.
On today's show, Erin Cigich explains how thinking about sales as a "math problem" and working with a CEO coach have been instrumental in helping the company beat its sales target by more than 200%. We also talk about leveraging AI for customer acquisition, clarifying your ideal customer profile, and building a performance-based culture.
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Guest: Matt Plitt, President & Chief Executive Officer of Valent U.S.A. LLC, which is part of Sumitomo Chemicals Global Agricultural Operations. Matt is responsible for driving growth across Canada, Mexico, and the U.S.
Overview: Every BIG is even BIGGER at a truly global business. Subsidiaries and their holding companies need to synchronize culture and processes to achieve a wide array of goals that impact a huge number of stakeholders. But leaders also have to be able to identify the specific action items that belong at the top of their to-do lists so that their company finds that sweet spot between operational rigor and optimal performance.
On today's show, Matt Plitt explains how he led Valent by building a culture that balances entrepreneurial spirit with discipline. He also explains how working with CEO Coaching International helped him implement a framework for high performance, cultural alignment, and accountability.
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Guest: Spencer Shaffer, a coach at CEO Coaching International. Spencer is a four-time CEO and entrepreneur with a wealth of experience across engineering services, energy, technology, and software as a service business models. He's also been a YPO member since 2006. Over the past 26 years, Spencer has led numerous business transformations through M&A, scaling operations, leadership development, and change management. He is passionate about building people, teams, and cultures.
Quick Background: The very best companies make the hard work of daily execution and consistent progress look easy. But to lead a company to that place where every cog is in sync and every flywheel is spinning, the CEO has to master three essential elements that keep people and processes heading in the same direction.
On today's show, Spencer Shaffer dives into how these three essential elements combined with his top tactics for driving powerful execution will Make BIG Happen.
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Guest: Greg Martin, an entrepreneur, CEO, private equity investor, and a coach at CEO Coaching International. Greg led four separate companies onto the Inc. 5000 list while achieving growth rates of over 6,000%. Combined, his businesses have generated more than $3 billion in revenue, created over 2,500 jobs, and resulted in two high-eight-figure exits.
Quick Background: A great company is always BIGGER than the sum of its parts. The very highest performers align everything they do around key elements that ground the company's purpose and guide its daily operations towards achieving BIG goals.
On today's show, Greg Martin explains the five business elements all CEOs need to align to Make BIG Happen.
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Guest: Anthony Venus, a coach at CEO Coaching International. Anthony is an experienced entrepreneur and CEO who led his latest venture-backed SaaS firm YayPay from its inception to a successful exit.
Quick Background: Why are some founders and CEOs able to repeat BIG success? Because they understand that winning a market, consistent growth, and nine-figure exits aren’t a matter of luck. Once you’ve learned how to install specific, measurable, and actionable systems, you can repeat those processes at new companies, and even in new industries.
And the best of the best, like the team at CEO Coaching International, can teach other CEOs how to do the same and Make BIG Happen.
On today’s show, Anthony Venus discusses how his leadership and strategic vision fueled YayPay’s growth and ultimate success, the importance of developing a strong company culture, and what his recent travels have taught him about the need for CEOs to lead with passion and purpose.
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Guest: Mary Naylor, a coach at CEO Coaching International. Mary is a repeat founder, CEO, and board member working in diverse sectors including customer loyalty, consumer services, concierge and lifestyle services, hospitality, travel, financial services, call center customer service, and technology platforms. She has 30 years of expertise in enterprise business development, go-to-market strategies, sales optimization, channel partnerships, team building, and fundraising.
Quick Background: What's the BIGGEST mistake CEOs make about their go-to-market strategy?
Acting like it's finished.
Consistently studying and refining your value proposition, customer profile, and messaging is the only way to keep your company competing, growing, and Making BIG Happen.
On today's show, Mary Naylor walks us through the five steps she uses to ensure that a CEO's go-to-market strategy stays relevant and dynamic in a constantly evolving marketplace.
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Guest: Lisa Tanzer, a coach at CEO Coaching International. Lisa is an accomplished executive with over 30 years of experience, including 10 years in CEO and president’s roles and 10 years leading marketing teams as the CMO. She’s worked with Fortune 1000 companies like Gillette, Staples, and Hasbro, as well as privately held and venture-backed companies across a range of industries.
Quick Background: Nothing can move the needle on your company’s ceiling quicker than talent. That’s why great companies hire the best people, period. But how do you know if your teams are coalescing around the company’s BIG goals and cultural values?
On today’s show, Lisa Tanzer details the five traits of high-performing teams and her proven approach to building and managing the talent CEOs need to Make BIG Happen.
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Guest: Chris Justice, a coach at CEO Coaching International. Chris is a former CEO with a proven track record of managing business units from $25 million to $700 million across diverse industries, including retail, lodging, automotive, e-commerce, and casino gaming.
Quick Background: Running a business has always been hard. And considering that today's CEOs need to manage complex generational divides, global competition, rapid technological advances, and a constantly evolving economic landscape, leading isn't going to get any easier. But if your company has a clear vision, top talent, and dependable systems, there are very few BIG goals or problems that a CEO can't break down into smaller, more manageable parts.
On today's show, Chris Justice shares his practical, five-step framework for turning around companies and dealing with complicated business situations.
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Guest: Sarah Dusek, the founder of Under Canvas, the leading upscale outdoor hospitality brand that she grew to a value of over $100 million. Today, Sarah is a venture capitalist, a cofounder of a new hospitality company, and the author of the new book, Thinking Bigger: A Pitch-Deck Formula for Women Who Want to Change the World.
Overview: In 2012, Sarah Dusek's "glamping" company was starting its first season at Yellowstone National Park. One fateful afternoon, a huge thunderstorm rolled in and flattened the campsite, and, seemingly, Sarah's dream.
But Sarah, her husband, her employees, and even her customers rallied. She rebuilt her business model with an eye towards repeatability and scale. And as the company began to get to BIG, Sarah began "thinking bigger" as well.
On today's show, Sarah Dusek describes her incredible journey from the brink of collapse to building a $100-million industry leader. She also shares lessons from her new career in VC about what makes a business investible.
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Guest: Sally Hurley, CEO of VIPdesk, a global leader in remote customer service. Sally is also a client of CEO Coaching International.
Overview: Much of the focus on the AI revolution has been on how businesses can streamline operations and execute certain key tasks around the clock. But any AI implementation that isn't improving the efficiency and quality of your customer experience is going to be a downgrade, no matter how fancy your tech stack is.
On today's show, Sally Hurley explains how to zero in on the unique balance between AI automation and human connection that will Make BIG Happen for your company.
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Guest: Jen L'Estrange, Founder & CEO of Red Clover, which offers large-scale, strategic and operational Human Resources support that’s accessible to small businesses.
Overview: When it comes to comp, money is rarely enough -- especially for top talent. The best workers need to feel like their efforts are not just rewarded but recognized as integral contributions towards Making BIG Happen. Your compensation package has to tie all of these motivations together in a way that's clear, equitable, and integral to the company's top goals.
On today's show, Jen L'Estrange shares five key insights on upgrading your compensation package:
1. Increase focus on variable compensation.
2. Communicate clearly about how compensation is structured.
3. Incentivize both short-term performance and long-term strategic objectives.
4. Provide non-monetary motivation for team members.
5. Benchmark salaries against market data rather than relying solely on cost of living adjustments.
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Guest: Dr. Madan Kandula, a surgeon, entrepreneur, and the founder/CEO of ADVENT, a leading healthcare company providing solutions for people who have had life-long breathing and sleeping challenges. Dr. Kandula is also a client of CEO Coaching International.
Overview: Whether you're running a Silicon Valley tech firm or a nonprofit in your hometown, getting BIG is never just a matter of driving up profits. Money is the fuel that powers the greater mission, which lifts up employees and shareholders as well as customers and community. CEOs have to use that higher purpose as a guide for how to achieve meaningful scale that will also deliver a meaningful impact.
On today's show, Dr. Madan Kandula discusses how he built ADVENT from a small practice to a thriving organization with over 300 employees and 25 locations across the Midwest. He also shares valuable insights on balancing profit with mission and how to effectively partner with private equity firms without compromising your vision for serving clients and Making BIG Happen.
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Guest: Randy Dewey, the President and COO of CEO Coaching International. Randy has over 30 years of experience delivering rapid growth and expansion across various industries and countries.
Quick Background: In order to Make BIG Happen, private equity firms need the companies they invest in to get BIG too. And, in most cases, the sooner the better.
On today's show, Randy discusses how the team at CEO Coaching International works with private equity firms and their portco (portfolio company) CEOs to accelerate growth, improve execution, and maximize returns. Randy shares some insights on the importance of early intervention in newly acquired companies, bridging the gap between private equity expectations and portfolio company execution, and how coaching can help CEOs navigate the increased pressure that often comes with private equity ownership.
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Guest: Shelley Van Etten, the president and CEO of WLT Software, a family-owned company that develops software for adjudicating and processing health and medical claims.
Overview: Generational CEOs are inheriting a BIG responsibility when they take over the family business. The new CEO is often filling "big shoes" and has to maintain the best of what got the firm to where it is while also moving forward in certain areas and keeping talent aligned with the business' core values.
On today's show, Shelley Van Etten discusses how she navigated the challenges of leading a second-generation family business, preserving company culture while evolving with the times, and preparing the next generation to keep Making BIG Happen.
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Guest: Jon Hyman, a coach at CEO Coaching International. Jon is a four-time entrepreneur, a seven-time CEO, and an accomplished business leader with over 30 years of experience across various industries, including consumer products, construction materials, sports and entertainment, investment banking, and manufacturing.
Quick Background: So you've built, grown, and sold your first company. Ready for your next entrepreneurial adventure? Many aren't. To get back to the top of the mountain, entrepreneurs have to be willing to learn from their failures as well as their successes, and stay focused on the leadership principles that helped them Make BIG Happen in the first place.
On today's show, Jon Hyman explains how he was able to lead an eclectic group of companies towards the same goal: a BIG exit.
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Guest: Scott Belsky, Adobe's Chief Strategy Officer and Executive Vice President of Design & Emerging Products. Scott cofounded the online creative community Behance, which was acquired by Adobe in 2012. He's also an author whose works include the Implications newsletter and the book The Messy Middle: Finding Your Way Through the Hardest and Most Crucial Part of Any Bold Venture.
Overview: The difference between a BIG idea fizzling out or becoming reality is execution. The CEO has to support innovation at every level of the company while also keeping that innovation organized around driving progress towards annual goals. Following creative ambitions without vision and focus could lead your business astray, or open the door for disruption from a nimble competitor.
On today's show, Scott Belsky discusses how leaders can find the right balance of talent, tech, and innovation to make ideas -- and BIG -- happen.
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Guest: Wendy Mather, CEO of RDP Creative. Wendy and her team "bring creative ideas and stories to life through bespoke merchandise that people want to keep for years."
Overview: When you're sitting in the CEO's chair, there's only one step up left in an organization. But opportunities to grab an ownership stake are rare. CEOs who want a BIG piece of the pie have to be personally, professionally, and financially prepared to seize that moment.
On today's show, Wendy Mather explains how she purchased RDP Creative -- with a little help from some very supportive friends. She also discusses how she uses empathetic leadership and the power of positivity to shape a winning culture and Make BIG Happen.
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Guest: Curt Gooden, CEO Coaching International's Chief AI Officer. Curt helps CEOs define and realize their AI vision and meaningfully integrate AI into their business strategy and operations by leading CEO AI Roadmap workshops.
Quick Background: Mastering AI is not the CEO's job. But learning about the fundamentals and identifying potential implementations is a responsibility that no CEO can afford to shrug off any longer. As Peter Diamandis said at our recent Make BIG Happen Summit, "Everyone’s moving towards AI companies. It is happening now, and it is the most important happening that has ever existed.” You simply can't let challenging ideas and an alphabet soup of acronyms prevent your company from catching this wave.
On today's show, Curt Gooden explains important AI concepts and discusses how CEOs can drive innovation and gain a competitive advantage that will Make BIG Happen.
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Guest: Greg Coticchia, a coach at CEO Coaching International. Greg is a six-time CEO, award-winning entrepreneur, business leader, professor, and author with over 30 years’ experience in tech products and services.
Quick Background: Innovation is the lifeblood of a growing company. If you're not continuously improving your products and services and exploring new marketplaces, you're putting a cap on your business' potential, and creating an opening that younger, nimbler, and braver competitors will march right through.
On today's show, we explore Greg Coticchia's process for mastering new product development and building a culture of innovation that will Make BIG Happen.
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Guest: Jonathan Seliger, a coach at CEO Coaching International. Jonathan is an accomplished Chief Executive Officer, Senior Advisor, and Investor with over 30 years of experience.Having lived and worked in Asia for the last 30years,Jonathan brings a global perspective to the challenges of scaling a business to BIG.
Quick Background: Even if your company is global, business is always local. Your strategies for attracting and retaining customers have to be customized for each individual market. What unites your plan of attack from town to town, state to state, and country to country is the consistency of your company’s values, the strength of its brand, and its ability to execute, no matter what.
On today’s show, Jonathan Seliger shares his strategies for expanding a brand’s reach, effectively managing growth challenges, and ensuring that scaling efforts align with long-term profitability and sustainability goals that will Make BIG Happen.
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