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  • The Declining Trend in Public Confidence

    Higher Education has a reputation crisis. Public confidence in higher education is declining dramatically. In 2015, a Gallup poll revealed that the vast majority of Americans expressed a great deal of confidence in higher education, with only 10% reporting little to no confidence.

    By 2024, public confidence shifted significantly: only about a third maintained a great deal of confidence, while a startling 33% now held little to no confidence. This mirrors a broader trend of declining trust in American institutions.

    Dr. Drumm McNaughton and Dr. Courtney Brown, Vice President of Impact and Planning for the Lumina Foundation, discuss the causes and solutions to declining public confidence in higher education. They also explore the evolving demographics of higher education students, with a significant portion being non-traditional learners balancing work, family, and education. Finally, the conversation proposes solutions, emphasizing the need for increased transparency, improved student support services, and a reevaluation of faculty roles to better meet the needs of today's students.

    Key Points Covered in This Podcast: Reasons for Declining Confidence in Higher Education

    The latest Lumina-Gallup study on public confidence in higher education identifies three primary drivers:

    Political bias: 41% of respondents lacking confidence cited concerns that colleges are too liberal, attempting to indoctrinate students.

    Lack of relevant skills: Over a third criticized higher education for failing to impart skills directly applicable to the workforce, leaving graduates struggling to find employment.

    Affordability: Just under 30% expressed concern about rising tuition costs and high debt levels. Shifting Demographics and Needs

    Traditional student demographics no longer represent the majority.

    Over a third of students are over 25. Over half are students of color. 78% work, with a third employed full-time. 20% have dependents. 44% are financially independent.

    Solving the Higher Ed Confidence Crisis: A Call for Change

    Higher education institutions need to adapt to the changing demographics and address the concerns driving declining confidence and reputation while discerning temporary spin from the true concerns of students and the underlying issues.

    The Stop-Out Numbers Over 42 million Americans started college but, for various reasons, did not finish. This suggests systemic issues within higher education that need to be addressed to better serve students.

    Confidence Gap While 54% of Americans hold post-secondary credentials, 33% have little or no confidence in higher education.

    This suggests a disconnect between the perceived value of education and the experiences of many degree holders.

    Value and Transparency Despite the concerns, over 90% of respondents still believe that at least one post-secondary credential has value, but trust in the system’s ability to deliver is low.

    75% believe a college degree is as important or more important today than it was 20 years ago.

    Transparency in costs and the career value of degrees is a high priority to restoring trust.

    There is a need for greater transparency regarding both the true cost of college and the career pathways associated with specific credentials.

    Workforce Alignment Public concerns about graduates lacking job-ready skills highlight the need for stronger connections between institutions and industries.

    Partnerships for internships, externships, and mentorships should be prioritized.

    Partisan Divide Republicans primarily cite political bias as the reason for their declining confidence, while Democrats focus on affordability.

    The Demographic Cliff The number of high school graduates is projected to decline sharply in 2025-26, forcing institutions to re-evaluate their business models and focus on attracting and serving adult learners.

    Key Takeaways for Higher Ed Presidents, Boards, and Executive Leaders Listen: Actively engage with current, former, and potential students to understand their needs and experiences.

    Adapt: Re-evaluate institutional structures, offerings, and support services to better serve today's diverse student population.

    Increase Transparency: Provide clear and accessible information about costs and career pathways.

    Rethink Faculty Roles: Value and reward teaching, mentorship, and community engagement alongside research.

    Embrace Partnerships: Collaborate with employers to offer relevant work-based learning opportunities and build stronger connections to local workforce needs.

    Final Thoughts

    The declining confidence in higher education presents a significant challenge, but it also creates an opportunity for transformation. By listening to student needs, adapting to evolving demographics, and prioritizing transparency and relevancy, institutions can rebuild trust and ensure that higher education remains a valuable pathway to opportunity for all.

    Last week's podcast with Sophie Nguyen and Kevin Carey with New America discussed their research on what Americans really think about higher ed, which looks at the public confidence and perception crisis from a different angle.

    #HigherEducation #HigherEdPodcast #ValueOfHigherEd

    Read the transcript on our website: https://changinghighered.com/the-crisis-of-confidence-in-higher-education/


    About Our Guest

    Dr. Courtney Brown is the Vice President of Strategic Impact and Planning at Lumina Foundation, the nation’s largest private foundation focused specifically on increasing Americans’ postsecondary success. As the Foundation’s chief data and research officer, Brown oversees the Foundation’s efforts in the areas of strategic planning, research, evaluation, data, and learning. She also leads Lumina’s international engagement efforts. Brown has decades of experience and is a frequent national speaker and writer on postsecondary data, evaluation, performance measurement, and strategic planning. Dr. Brown received her B.A. from James Madison University and M.A. and Ph.D. from the University of Virginia.

    Courtney Brown on LinkedIn →

    About the Host

    Dr. Drumm McNaughton is Principal Consultant and CEO of The Change Leader, Inc.—a highly sought-after higher education consultant with 20+ years of experience. Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances.

    Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

    Connect with Drumm McNaughton on LinkedIn →

  • Despite media narratives of declining confidence in higher education, new survey data reveals 80% of Americans view college costs - not value - as the primary barrier to enrollment. While only 36% think higher education is "fine how it is," bipartisan support remains strong, with a majority of both Democrats and Republicans favoring increased government funding for affordability.

    On this episode of Changing Higher Ed¼ podcast, Dr. Drumm McNaughton speaks with Kevin Carey, Vice President for Education and Work at New America, and Sophie Nguyen, Senior Policy Manager with the Higher Education team at New America, a nonpartisan think tank focused on social and technological issues, including education. The discussion centers around New America’s annual “Varying Degrees” survey, which examines how Americans perceive higher education.

    Carey and Nguyen argue that, contrary to the media narrative, Americans have not actually lost faith in the value of higher education. They attribute the decline in enrollment not to a loss of confidence but rather to demographic shifts, the economic recession, and the unique nature of the pandemic.

    They also highlight the partisan divide in perspectives on higher education, noting that Republicans have become more skeptical of higher education than Democrats, likely due to a changing composition of the two parties' constituencies in terms of educational attainment.

    The conversation concludes with practical advice for college leaders on navigating these challenges, emphasizing the need for clear communication about the value of higher education, acknowledging student and parental concerns about affordability and career pathways, and continuing to advocate for higher education in the face of political and social shifts.

    What Higher Ed Leaders Will Gain From This Podcast

    Here are some insights, facts, and trends you’ll hear discussed:

    Americans do not hate higher education. While confidence in higher education as an institution is declining, this is consistent with declining American confidence in all institutions. Americans still largely believe in higher education. Americans’ opinions on higher education have remained relatively stable over the years, even amidst significant events like the pandemic. This finding counters media narratives suggesting a dramatic shift in public opinion. A majority of Republicans believe that the government should invest more money to make higher education more affordable. This suggests that there is a bipartisan consensus on investing in higher education. There has been a partisan realignment around higher education, with Democrats increasingly becoming the party of education. This is likely due to an increase in the number of people with college degrees among Democrat voters. The decline in college enrollment is mainly driven by demographic decline, not by a decline in demand for higher education. The number of college-age people in America peaked in the late 2010s and has been declining since. The pandemic recession did not lead to an increase in college enrollment as previous recessions have. This is because the pandemic recession was brief, and the economy quickly rebounded. The labor market has been very strong for non-college graduates in the middle and lower parts of the wage scale. This may be a factor in the decline in college enrollment. Many parents who say they do not want their children to get a four-year degree actually do want their children to go to college for job training. They may not realize that most job-related training in the United States happens at colleges. Colleges need to communicate the value of a liberal arts education to students and parents. Emphasize that a liberal arts education is not just about job training but also about developing critical thinking skills, exposure to diverse perspectives, and personal growth. Colleges need to make a clear connection between a liberal arts education and career pathways. Highlight how the skills and knowledge gained in a liberal arts education can be applied to various careers. Cost remains a significant concern for a vast majority of Americans, serving as a major barrier to college enrollment. The survey demonstrates bipartisan agreement on this issue. Colleges need to address the cost of higher education: This includes providing more financial aid, lowering tuition, and exploring alternative models of education, such as three-year degrees.

    Three Key Takeaways for Presidents, Enrollment Executives, and Boards

    Communicate Education's Value Demonstrate the lifelong benefits of liberal education Make concrete connections between liberal education and career pathways Don't ignore students' desire for clear career outcomes Address Cost Concerns Acknowledge that cost is a significant concern for students Clearly communicate available financial options and solutions Help students understand ways to manage educational costs Embrace Public Support Americans maintain strong support for higher education The majority of both parties support increased government investment Demographics present challenges, but core support remains strong Institutions should acknowledge the need for change while maintaining confidence Final Thoughts

    The survey responses suggest that higher education leaders must adapt to the real environment, not the selective representation filtered through political or media bias. They need to be aware of the partisan divide around higher education, the demographic decline, and the strong labor market for non-college graduates. They also need to be proactive in communicating the value of higher education to students and parents and in addressing the cost of higher education.

    Read the transcript on our website at https://changinghighered.com/what-americans-really-think-of-higher-ed-new-americas-varying-degrees-2024/

    #VaryingDegrees2024 #HigherEducation #HigherEdPodcast

    About Our Podcast Guests

    Sophie Nguyen

    Sophie Nguyen is a senior policy manager with the higher education team at New America. Her work focuses on college completion and public opinion in higher education.

    Nguyen leads Varying Degrees, New America’s annual survey that looks into how Americans perceive important higher education issues regarding value, funding, and accountability. Nguyen also manages the Higher Ed Public Opinion Hub, an online repository of higher education surveys, and co-authors Public Insight, New America's monthly newsletter that provides analysis on survey findings. Her work on public opinion has been featured in the New York Times, NPR, Inside Higher Ed, Higher Ed Dive, and other news outlets.

    Nguyen joined the program after graduating from Mount Holyoke College, where she earned a bachelor's degree in economics. She later earned a master's degree in higher education administration from the George Washington University School of Education and Human Development.

    Sophie Nguyen on LinkedIn →

    Kevin Carey

    Kevin Carey is Vice President for Education and Work at New America, a Washington, DC-based think tank. He writes widely about higher education and other topics for publications, including the New York Times, Atlantic, Washington Post, Vox, Slate, Chronicle of Higher Education, Inside Higher Ed, Washington Monthly, and elsewhere.

    Kevin Carey on LinkedIn →

    About the Host

    Dr. Drumm McNaughton is Principal Consultant and CEO of The Change Leader, Inc.—a highly sought-after higher education consultant with 20+ years of experience. Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances.

    Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

    Connect with Drumm McNaughton on LinkedIn →

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  • Innovation in Higher Education Accreditation: How NECHE Leads Change

    Gone are the days of counting library books and checking boxes. With average presidential tenure plummeting to less than five years and a wave of institutional mergers reshaping American higher education, understanding the evolution from prescriptive to nuanced accreditation has become paramount for institutional survival.

    In this podcast, Dr. Drumm McNaughton, in discussion with Dr. Lawrence "Larry" Schall, President of the New England Commission on Higher Education (NECHE), shares insights on how accreditation has transformed from a compliance exercise into a partnership that helps institutions navigate contemporary challenges while maintaining academic quality and institutional accountability.

    Transformative Trends in Institutional Consolidation

    Demographic challenges are driving unprecedented changes in higher education structure. According to Schall, New England's unfavorable demographics have accelerated institutional mergers and consolidations, with public systems leading transformative change:

    12 Connecticut community colleges have consolidated into a single college with multiple campuses Five Vermont state colleges merged to create Vermont State University. Maine pioneered the country's first system-wide consolidated accreditation.

    This seismic shift in institutional organization signals a fundamental change in how accrediting bodies must approach quality assurance and institutional oversight.

    Pioneering Approaches to Accreditation Innovation

    The conversation around accreditation has moved beyond traditional compliance to encompass comprehensive institutional transformation. NECHE exemplifies this evolution through:

    Implementation of accelerated degree programs Authorization of Spanish-language graduate programs within the U.S. Expansion of international accreditation Support for innovative educational delivery models Meeting Modern Higher Education Challenges

    NECHE's approach demonstrates how accreditors can maintain rigorous standards while supporting institutional innovation:

    Trust-based relationships with member institutions Regular presidential appearances before the commission Proactive communication about institutional challenges Flexible standards that encourage innovation while ensuring quality Three Takeaways for University Presidents and Boards Leadership stability and board-president alignment are critical for institutional success. With presidential tenure averaging less than five years, institutions struggle to implement meaningful change. Strong alignment between boards and presidents is essential for effective governance and institutional advancement.

    Traditional educational models are becoming outdated, with more innovation happening internationally than domestically. Institutions that proactively develop new models of education delivery are more likely to succeed in the next 25 years. Higher education leaders should look beyond conventional approaches to prepare for future disruption.

    The independence of higher education from government control is increasingly at risk. Political intervention in curriculum, governance, and accreditation threatens the fundamental strength of the American higher education system. Institutions must work to maintain their autonomy while demonstrating accountability and quality.

    Navigating accreditation challenges, merger discussions, or innovative program implementation can feel overwhelming. Your institution's mission and values matter. The Change Leader partners with you to tackle these complex challenges head-on, helping you stay true to who you are while meeting accreditation standards. We get it - you're not just another merger statistic. Your institution's unique identity and future matter.

    These are just some of the key insights and opportunities you will hear in this podcast—listen to the full episode for more.

    Read the transcript on our website: https://changinghighered.com/accreditation-neche-style-from-prescriptive-to-nuanced/

    #HigherEducation #HigherEducationAccreditation #HigherEdChallenges

    About Our Podcast Guest

    Dr. Lawrence Schall joined the Commission staff as President in 2020. Previously, he served as President of Oglethorpe University in Atlanta, Georgia, for 15 years. During his tenure, Dr. Schall led the transformation of Oglethorpe from an at-risk institution to a university boasting a doubled class size and rigorous spending safeguards, raised over one hundred million dollars, and secured a solid financial outlook for the institution. Schall currently serves on the Board of Spelman College, the highly-ranked historically Black women’s college also in Atlanta.

    President Schall received his undergraduate degree from Swarthmore College and his J.D. and Ed. D. from the University of Pennsylvania. After practicing law as a civil rights attorney in Philadelphia for a decade, he served as Vice President of Administration at Swarthmore for 15 years before assuming the Presidency of Oglethorpe.

    Visit President Schall's blog, NECHE On The Road, to learn more about him and his work at the Commission.

    About the Host

    Dr. Drumm McNaughton is Principal Consultant and CEO of The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience. Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances.

    Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

    Connect with Drumm McNaughton on LinkedIn →

  • In this podcast, host Dr. Drumm McNaughton welcomes guest James R. Johnsen, the former President of the University of Alaska System, who is now a Vice President of Executive Search for Greenwood Asher & Associates. Johnsen discusses his new book, "Public University Systems: Leveraging Scale in Higher Education," which examines the importance of and challenges facing public university systems across the U.S.

    What higher ed leaders will gain from this podcast: Understanding Public University Systems in Higher Education Governance

    A comprehensive overview of public university systems, their prevalence, importance, and the challenges they face. The different types of systems – homogenous and heterogeneous – and how they are structured, governed, and operated. This knowledge will be valuable for leaders in understanding the landscape of higher education in the context of their institutions.

    Leveraging Scale for Efficiency and Impact

    Public university systems have a unique ability to leverage their scale to achieve political, social, and economic goals. Benefits include consolidation and collaboration in areas such as procurement, research administration, payroll, legal counsel, and accreditation. Leaders can identify and implement strategies to maximize efficiency and impact through system-level initiatives.

    Navigating Political Dynamics in University Systems

    Political dynamics shape public university systems significantly, with roles for governors, legislators, and boards in forming higher education policy and funding. Understanding this landscape and developing strategies for effective advocacy is essential.

    Change Management and Leading Transformational Change

    Higher education systems face challenges in implementing change due to bureaucratic structures. Effective change management requires a clear vision, strong leadership, and a culture that embraces experimentation and continuous improvement.

    Prioritizing Student Success and Addressing State Needs

    Aligning higher education with student and state needs is crucial. Leaders can prioritize student success by streamlining processes, improving transferability, and focusing on outcomes that benefit both individuals and society, ensuring institutions contribute to the state's economic and social well-being.

    How Public University Systems Work (Or Don’t)

    75% of American college students attend institutions within higher education systems. These systems aim to govern and coordinate public higher education within a state, yet effectiveness varies depending on structure, governance, and alignment with state goals.

    Structure and Governance Models in Public University Systems

    Public university systems vary in structure, affecting their governance and impact. Systems can be homogenous, like the University of California system, where institutions share similar missions, or heterogeneous, like the State University of New York system, which encompasses diverse missions. Governance models differ, with some states having a single board and others multiple boards with distinct responsibilities.

    For example, Florida has a Board of Governors for the entire system, while each university has its own Board of Trustees.

    Alignment and Collaboration for Higher Education Goals

    A key factor in system effectiveness is the alignment between state government, the system, and individual institutions. The governor’s vision should guide the system board, which then aligns institutional goals. Without clear alignment, systems risk fragmentation, duplicated efforts, and resource competition.

    Recommendations for Improving Public University Systems Clarify Higher Purpose and Goals for System-Wide Alignment

    Systems should articulate a higher purpose and align with the state's vision for higher education. This alignment enhances decision-making, resource allocation, and collaboration.

    Strengthen Leadership and Governance Skills

    System leaders need skills to navigate political landscapes, foster collaboration among institutions, and drive strategic change. Professional development focused on system leadership is essential.

    Streamline Processes and Foster Collaboration in Higher Education Systems

    Systems should streamline processes, reduce redundancy, and foster collaboration. Standardizing data collection, developing common course numbering for transferability, and creating shared service centers are effective strategies.

    Promote Data-Driven Decision Making in University Systems

    Effective governance relies on consistent, reliable data. Systems should invest in data infrastructure and analytics to support evidence-based decisions on resource allocation, program development, and student success.

    Cultivate a Culture of Innovation and Experimentation in Higher Education

    Encouraging a culture of innovation across institutions includes providing seed funding for pilot projects, enabling faculty collaboration, and celebrating successful innovations.

    By addressing these challenges and implementing these recommendations, public university systems can fulfill their mission of providing high-quality, accessible, and affordable education that meets the needs of students and the state.

    Three Key Takeaways for University Presidents and Boards

    These takeaways highlight the essential elements for effective leadership and governance within public university systems.

    Define a Higher Purpose

    Clarify the system's higher purpose. This purpose serves as a guiding principle for all decisions and actions, providing a shared understanding of the system's ultimate aim. It should transcend individual institutional interests and unite stakeholders around a common vision.

    Align Goals and Plans

    Align state goals, state plans, system goals, system plans, and institutional goals and plans. This hierarchical alignment ensures that efforts at all levels are coordinated and contribute to the overall vision and purpose. This framework reinforces the importance of a cohesive system working towards shared objectives.

    Develop Adaptive Leadership

    Develop adaptive leadership capabilities across the entire university, not just among those in leadership positions. Adaptive leadership involves fostering a culture where individuals at all levels are empowered to identify challenges, propose solutions, and adapt to changing circumstances.

    Read the full transcript at https://changinghighered.com/improving-public-university-systems-at-scale/

    #HigherEducation #PublicUniversitySystems #ChangingHigherEd

    About Our Podcast Guest

    James R. Johnsen

    "I believe that success requires strong moral and ethical principles. As Vice President of Executive Search at Greenwood Asher & Associates, LLC, I aspire to live up to this notion by embracing change, building consensus, and establishing unity.

    Before joining GA&A, I served as a senior fellow at the National Association of System Heads (NASH). I helped develop a transformation agenda for public university systems and was the founding director of its Systems Center for State Policy.

    Well-versed in higher education planning and administration, I have written and presented research on higher-learning systems and taught graduate courses in negotiation.

    With a knack for evidence-based approaches to strategic planning, I’m passionate about finding innovative ways to solve critical pain points and attain organizational goals."

    Connect with Jim Johnsen on LinkedIn →

    About the Host

    Dr. Drumm McNaughton is Principal Consultant and CEO of The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience. Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances.

    Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

    Connect with Drumm McNaughton on LinkedIn →

  • In this episode of Changing Higher Ed, Dr. Drumm McNaughton interviews Dr. Daniel Greenstein, former Chancellor of the Pennsylvania State System of Higher Education (PASSHE), to explore strategic efforts in guiding one of the largest transformations in U.S. higher education. Over his six-year tenure, Greenstein led PASSHE’s integration of six universities into two larger institutions, tackling financial challenges, increasing program diversity, and improving student outcomes—all while maintaining each institution’s unique identity and local impact.

    The discussion covers the complexities involved in large-scale university mergers, including the need for legislative support, active stakeholder engagement, and partnerships with regulatory bodies like accreditors and the NCAA. Greenstein emphasizes that mergers should prioritize student success and community needs over financial motivations, with a purpose-driven approach ultimately yielding greater stability.

    Key Insights for Higher Education Leaders Understanding the “Why” Behind Mergers: Mergers are most successful when driven by a commitment to student success and community needs. Financial benefits follow naturally when institutions focus on core values rather than cost-cutting. Change Management as a Critical Tool: Advanced change management practices are essential, including careful planning, stakeholder engagement, and a governance framework that ensures accountability and data-informed decisions. Navigating Complex Regulatory Requirements: Practical guidance is offered on working with regulatory bodies, emphasizing the importance of collaborative relationships to smooth the integration process. Maintaining Brand Identity and Local Relevance: Particularly in rural areas, it’s essential to preserve each institution’s brand identity and community ties, ensuring integrated universities remain relevant and effective in serving local needs. Holistic Planning and Stakeholder Engagement: A comprehensive planning process involving stakeholders across all university functions optimizes student outcomes, advances diversity and inclusion, and enhances institutional effectiveness. Student-Centric Approach: McNaughton reflects on the need to prioritize student outcomes during mergers, agreeing that a student-centered focus is critical for long-term success. Collaborative Leadership and Teamwork: Effective mergers rely on teamwork among university leaders, legislators, and other stakeholders, with a shared commitment to the mission driving meaningful progress. Clear, Consistent Communication: Communication that is well-timed and consistent is essential in complex integrations, requiring disciplined messaging to keep all stakeholders aligned. Flexibility and Adaptability: The need for flexibility and adaptability is emphasized, as unexpected challenges require leaders to adjust strategies to achieve successful outcomes. Engaging External Expertise: External partners, such as accreditation bodies and project management firms, are invaluable in supporting complex mergers and helping to navigate the accreditation process. Navigating the Political Landscape: Mergers within public institutions involve political realities. Building broad support among legislators and communities is key to gaining approval and securing resources. Long-Term Perspective and Patience: Realizing merger benefits requires patience and a long-term outlook. Though initially challenging, such integrations ultimately lead to improved student outcomes, greater efficiency, and enhanced academic offerings. Three Takeaways for University Presidents and Boards You are not alone: Many institutions have undergone mergers, so seeking guidance from experienced leaders can provide invaluable insights and help prevent feelings of isolation. Confidence is Key: Leaders must maintain confidence in their ability to succeed, with resilience and belief in their capacity to see the process through. Focus on Core Values: Viewing mergers solely as cost-saving measures is limiting; prioritizing student and community needs naturally leads to financial stability and success.

    Read the show transcript on our website at: https://changinghighered.com/effective-university-mergers-lessons-in-stability-from-passhe/

    #UniversityMergers #HigherEducation #HigherEdMergers

    About our guest

    Dr. Daniel Greenstein was the chancellor of Pennsylvania's State System of Higher Education from September 2018 to October 2024. In the role, he was the chief executive officer of the state's system of public universities, serving more than 80,000 students. Chancellor Greenstein led a system-wide redesign of PASSHE to increase student opportunities and university financial sustainability.

    Greenstein previously led the Postsecondary Success strategy at the Bill and Melinda Gates Foundation, where he worked with other higher education leaders on initiatives to raise educational attainment levels and to promote economic mobility, especially among low-income and minority students. He developed and implemented a national strategy for increasing the number of degrees awarded and for reducing the attainment gaps among majority and non-majority students at U.S. colleges and universities.
    Greenstein was Vice Provost for Academic Planning and Programs for the University of California (UC) system.

    Connect with Dan Greenstein on LinkedIn →

    About the Host

    Dr. Drumm McNaughton is Principal Consultant and CEO of The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience. Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances.

    Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

    Connect with Drumm McNaughton on LinkedIn →

  • This episode features host Dr. Drumm McNaughton and guest Dr. Caitlin Runne-Janczy, Chief Academic Officer for Scientific Interactive, a company that provides hands-on and virtual science lab experiments to students. Drumm and Cait focus on the growing demand for online science lab courses, particularly in STEM fields. Cait discusses the results of a recent survey that found a significant increase in online lab enrollment and a corresponding decrease in on-campus enrollment.

    They also explore the challenges and opportunities of delivering quality online lab experiences, including safety considerations, lab setup, accreditation, and student learning outcomes. Cait highlights the importance of hands-on components in online labs and the potential for these courses to spark a passion for STEM beyond the individual student.

    Podcast Overview

    Some of the key insights and opportunities for higher education leaders who listen to this podcast:

    There is a growing demand for online science lab courses. Deans and department chairs report a greater than 70% increase in online lab enrollments and a corresponding 56% decrease in on-campus lab enrollments. 88% of students surveyed said it was important for them to have the opportunity to take an online science lab course, and 60% of those students would have enrolled elsewhere or not enrolled at all if an online lab option had not been available.

    Online science lab courses can be just as effective as on-campus courses if they include a hands-on component. Simulations have a place in the lab experience, but it must have some sort of hands-on element to really get students a comparable outcome to the campus counterpart. In the survey, 90% of faculty reported that students who take hands-on labs online have the knowledge and skills to continue in their degree progression.

    Online science lab courses can help institutions reach a broader range of students, including those who cannot attend on-campus classes due to work, family, or other obligations. This can help institutions grow their enrollment and retain more students. Online options also have a broader impact beyond just the individual student. For example, students who do lab kits at home with their families are expanding that love of science beyond just the individual student.

    Institutions need to be prepared to address the challenges of offering online science lab courses, such as ensuring student safety, providing adequate support to students, and meeting accreditation requirements. Safety is a key consideration for both students and institutions. Companies that provide lab kits typically cover liability insurance for the institution in case anything happens. Institutions need to provide adequate support to students who are taking online science lab courses, such as synchronous sessions, digital office hours, and digital lab partners. Accreditation bodies typically require online science lab courses to include a hands-on component to ensure that students have the transferable skills they need to continue in their degree program.

    Institutions should consider using online science lab courses as a way to improve student preparedness for on-campus lab courses. Students can do digital experiments before they get to campus so they can be familiar with the techniques and safety protocols that they will need to implement once they get to the lab.

    Institutions should partner with companies that have experience in developing and delivering online science lab courses. These companies can provide the expertise, resources, and support that institutions need to successfully offer these courses.

    Three Takeaways for University Presidents and Boards

    Growing demand for online science labs is creating urgency around digital transformation. Students are actively seeking these options and may choose other institutions that offer them. Building out online laboratory options is becoming a strategic imperative.

    Hands-on laboratory work remains essential for maintaining equivalency with on-campus experiences. While simulations play a role, physical experimentation must be part of online lab courses to ensure comparable learning outcomes.

    Online lab options offer a broader societal impact beyond individual student success. By making STEM education more accessible and visible, these courses can inspire interest in STEM fields among students' families, peers, and broader communities.

    Online science lab courses are a growing trend in higher education, and institutions that are prepared to embrace this trend will be well-positioned to meet the needs of their students and the demands of the 21st-century workforce.

    These are just some of the key insights and opportunities you will hear in this podcast—listen to the full episode for more.

    Final Thoughts

    Accreditation is essential, and institutions must ensure that online labs meet the same standards as traditional labs. They need to understand the requirements of their accrediting bodies and have robust methods to assess and demonstrate student learning outcomes.

    Partnering with experienced companies can be beneficial, but institutions are ultimately responsible for meeting accreditation standards and ensuring quality.

    The idea of using virtual pre-labs to better prepare students for on-campus labs is promising and could improve student performance in both settings.

    Institutions need to approach online science labs thoughtfully, balancing innovation with academic rigor and ensuring that students receive a high-quality education.

    Read the transcript on our website at https://changinghighered.com/stem-enrollment-growth-online-labs-drive-student-retention/

    #STEMOnline #HigherEducation #EnrollmentGrowth

    About Our Podcast Guest

    Cait Runne-Janczy

    Dr. Runne-Janczy is the Chief Academic Officer and oversees all curriculum development and lab creation. She and her team endeavor to create the same lab experience in people’s homes that they might experience on campus, as well as digital simulations where appropriate.

    She and her team of PhD experts have built, from the ground up, over 450 individual labs across 11 disciplines. She is passionate about increasing access to STEM education by delivering new modalities of instruction. Dr. Runne-Janczy is a graduate of Marist College and received her PhD from the University of Iowa.

    About the Host

    Dr. Drumm McNaughton is Principal Consultant and CEO of The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience. Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances.

    Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

  • Innovative Accreditation: Transforming Higher Education

    Dr. Sonny Ramaswamy and Dr. Selena M. Grace, leaders at the Northwest Commission on Colleges and Universities (NWCCU), join Dr. Drumm McNaughton in the second of this two-part podcast to discuss groundbreaking innovations in higher education accreditation. They explore accelerated degrees, competency-based education, and the evolving landscape of workforce development.

    Key Discussion Points

    Accelerated Bachelor's Degree Programs:

    NWCCU's approval of a pilot three-year bachelor's degree program. Historical context of the traditional four-year model and its limitations. Rigorous evaluation processes to ensure educational quality in accelerated programs.

    Competency-Based Education (CBE):

    Focus on demonstrable skills and knowledge rather than seat time. NWCCU's approach to evaluating CBE programs. Emphasis on clear learning outcomes and robust assessment methods.

    Innovations in Accreditation:

    NWCCU's role as a facilitator of institutional innovation. Implementation of a portfolio model and high-contact approach with institutions. Support for a wide range of innovations while maintaining quality standards.

    Workforce Development and Higher Education:

    Addressing the needs of an estimated 40 million Americans requiring reskilling and upskilling. Integration of micro-credentials and certification programs. Balancing flexibility with maintaining high educational standards.

    Assessment and Learning Outcomes:

    Importance of clearly defined learning outcomes at course and program levels. Use of multiple assessment methods and regular curriculum review. Emphasis on programmatic assessment to capture disciplinary learning outcomes.

    Three Key Takeaways for Higher Education Leaders and Boards

    Embrace innovation in degree formats and educational delivery methods.

    Focus on workforce development and lifelong learning opportunities.

    Prioritize clear assessment strategies and learning outcomes in new educational models.

    Read the transcript and extended show summary on our website at: https://changinghighered.com/innovative-accreditation-accelerated-degrees-and-competency-based-education/

    #HigherEducation #HigherEdAccreditation #AcceleratedDegrees

    About Our Guests

    Sonny Ramaswamy is president of Northwest Commission on Colleges and Universities, which accredits institutions in Alaska, Idaho, Montana, Nevada, Oregon, Utah, Washington, and British Columbia. President Barack Obama appointed Sonny to direct the National Institute of Food and Agriculture, which funded research and education in food, agriculture, and natural resources. He served as dean of Oregon State’s College of Agricultural Sciences, director of Purdue’s Agricultural Research Programs, university distinguished professor and head of entomology at Kansas State, and professor of entomology at Mississippi State. Sonny’s BSc (Agriculture) and MSc (Entomology) are from the University of Agricultural Sciences, Bangalore; his PhD (Entomology) is from Rutgers. He did postdoc research at Michigan State University.

    Selena M. Grace is currently the Executive Vice President of the Northwest Commission on Colleges and Universities (NWCCU). She has been at NWCCU since 2020. Previously, she served as Vice Provost for Academic Strategy & Institutional Effectiveness at Idaho State University. She was a member of the inaugural cohort of the WICHE Western Academic Leadership Academy, and her previous experience includes Chief Academic Officer at the Idaho State Board of Education where she was the primary author and manager of the Complete College Idaho Plan. She is a first-generation college graduate. She has a B.A. in English with a writing emphasis and a minor in Native American Studies from Boise State University, an M.F.A. in creative writing and non-fiction from George Mason University, and a Ph.D. in public policy and administration from Boise State University.

    About the Host

    Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances.

    Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

  • The Northwest Commission on Colleges and Universities (NWCCU) is pioneering new approaches to higher education accreditation that emphasize student success, institutional innovation through collaboration, and continuous improvement. In a recent conversation, NWCCU President Sonny Ramaswamy and Executive Vice President Selena Grace shared insights into how the commission is transforming accreditation to help meet the challenges facing higher education.

    What Higher Ed Leaders Will Gain from Listening:

    Understanding Accreditation Changes: Gain insights into innovative accreditation approaches, such as NWCCU’s pilot for a three-year bachelor's degree, which could help your institution stay ahead of regulatory changes and trends.

    Student Success Focus: Learn how accreditation bodies like NWCCU are prioritizing student success and equity, providing you with strategies to improve retention and graduation rates at your institution.

    Institutional Innovation: Discover how the NWCCU is fostering innovation among member institutions, which could inspire you to implement new programs or policies that enhance both academic quality and operational efficiency.

    Collaborative Accreditation Model: Hear about NWCCU’s portfolio model, which emphasizes building strong relationships with institutions, potentially offering your institution a more tailored and supportive accreditation experience.

    Workforce Alignment: Explore how accreditation bodies are aligning educational outcomes with workforce needs, a crucial area for positioning your institution to attract students and meet future job market demands.

    Three Key Takeaways for Higher Education Leaders

    Student-Centered Accreditation: NWCCU's approach puts student success at the forefront of accreditation, emphasizing the importance of understanding and supporting diverse student populations.

    Data-Driven Decision-Making: Institutions should leverage disaggregated data to identify and address equity gaps, tailoring their support to meet the needs of different student groups.

    Embrace Innovation: The NWCCU encourages institutions to think creatively about program delivery and institutional practices, supporting innovations like the three-year bachelor's degree that can make higher education more accessible and efficient.

    This podcast offers actionable insights into improving institutional practices, staying compliant with evolving accreditation standards, and ensuring long-term success in higher education.

    Read the transcript on our website: https://changinghighered.com/nwccu-advances-higher-ed-accreditation-with-3-year-bachelor-degree-and-collaboration/ #HigherEducation #HigherEdAccreditation #HigherEdPodcast About Our Guests Sonny Ramaswamy is president of Northwest Commission on Colleges and Universities, which accredits institutions in Alaska, Idaho, Montana, Nevada, Oregon, Utah, Washington, and British Columbia. President Barack Obama appointed Sonny to direct the National Institute of Food and Agriculture, which funded research and education in food, agriculture, and natural resources. He served as dean of Oregon State’s College of Agricultural Sciences, director of Purdue’s Agricultural Research Programs, university distinguished professor and head of entomology at Kansas State, and professor of entomology at Mississippi State. Sonny’s BSc (Agriculture) and MSc (Entomology) are from the University of Agricultural Sciences, Bangalore; his PhD (Entomology) is from Rutgers. He did postdoc research at Michigan State University.

    Selena M. Grace is currently the Executive Vice President of the Northwest Commission on Colleges and Universities (NWCCU). She has been at NWCCU since 2020. Previously, she served as Vice Provost for Academic Strategy & Institutional Effectiveness at Idaho State University. She was a member of the inaugural cohort of the WICHE Western Academic Leadership Academy, and her previous experience includes Chief Academic Officer at the Idaho State Board of Education where she was the primary author and manager of the Complete College Idaho Plan. She is a first-generation college graduate. She has a B.A. in English with a writing emphasis and a minor in Native American Studies from Boise State University, an M.F.A. in creative writing and non-fiction from George Mason University, and a Ph.D. in public policy and administration from Boise State University.
    About the Host

    Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances.

    Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

  • Improving Student Retention: A Proactive Approach

    Dr. Drumm McNaughton speaks with Carey Dukes, Assistant Professor of Management at North Greenville University, about innovative strategies to improve student retention and readiness for college.

    Key Discussion Points:

    The current state of student retention in higher education The concept of "Academic Armageddon" and its impact on first-year students A new model for improving student readiness before college begins The six variables of student readiness Implementing a pre-college readiness course Real-world results and success stories Long-term benefits of improved student preparation

    Retention Challenges in Higher Education:

    59% of college students don't graduate within four years 30-35% of students transfer after their freshman year High attrition rates lead to financial strain on institutions and increased student debt

    The Readiness Course Model:

    Implemented between high school graduation and start of college Focuses on time management, study techniques, and critical thinking Addresses six key variables: context, value of degree, informational assessment, self-belief, overall readiness, and effort

    Benefits of Proactive Preparation:

    Reduced student anxiety Academic head start Improved self-efficacy Better retention of scholarships Increased likelihood of on-time graduation

    Three Key Takeaways for Higher Education Leaders:

    Analyze current retention rates and their trends Assess the financial impact of improved retention Evaluate existing programs and consider implementing a comprehensive readiness course

    Final Thoughts:

    The skills taught in the readiness course are transferable and benefit students throughout their academic careers and beyond. He calls for higher education institutions to take bold steps to ensure student success from the moment of acceptance.

    Read the transcript or extended show summary on our website: https://changinghighered.com/

    #StudentRetention #CollegeReadiness #HigherEducation

    About Our Guest

    Carey Dukes is a dynamic leader with over 30 years of expertise in business management and higher education. Currently an Assistant Professor of Management at North Greenville University, Carey’s career spans from serving as a CEO in multiple companies to driving innovation and efficiency in large-scale transportation operations. He holds a Doctorate in Business Administration and is renowned for his strategic insights into organizational development and change management. Drawing from his experiences as a first-generation college student, Carey has become a thought leader in addressing student retention, one of higher education's most critical challenges. He authored a groundbreaking book and developed a model to improve student readiness and retention, offering institutions actionable strategies to reduce dropout rates. Carey’s unique blend of corporate acumen and academic research provides fresh perspectives on both business and education, making him an engaging podcast guest on topics of student success, leadership, and transformative growth.

    About the Host

    Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances.

    Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

  • The Real Cost of Chasing Numbers: Balancing Enrollment Pressures and Student Success

    Teege Mettille, a veteran with over 20 years in higher education enrollment, discusses the growing challenges faced by admissions counselors and the potential impact on student engagement. Drawing from his book "The Admission Counselor Malaise," Mettille shares insights on the evolving landscape of college admissions and offers strategies for maintaining a balance between institutional needs and student success.

    Key Discussion Points

    Current Challenges in Higher Education Enrollment:

    Decreasing number of high school graduates and public funding Increasing skepticism about the value of college education Pressure on institutions to maintain and increase enrollment numbers

    Impact on Admissions Counselors:

    Growing applicant pools without proportional staff increases Shift from student engagement to data management and administrative tasks Misalignment between job expectations and actual responsibilities

    Effects on Student Engagement:

    Reduction in meaningful one-on-one interactions with prospective students Increased reliance on mass communication strategies Potential compromise in matching students with the right institutions

    Strategies for Improvement:

    Leveraging technology to enhance personal connections Rethinking hiring and training practices for admissions counselors Focusing on yield rates through targeted, personalized outreach

    Balancing Institutional Needs and Student Success:

    Recognizing the disconnect between revenue goals and counselor motivations Celebrating the human side of admissions work Adapting success metrics beyond pure enrollment numbers

    Three Key Takeaways for University Presidents and Boards

    Acknowledge the misalignment between institutional enrollment goals and admissions counselor motivations.

    Focus on outperforming market position incrementally rather than attempting drastic changes.

    Celebrate and support admissions counselors' mission-driven work in addition to meeting enrollment targets.

    Final Thoughts

    Mettille emphasizes the need for a balanced approach in college admissions, one that meets institutional needs while preserving the core mission of guiding students to their best-fit educational experiences. He calls for creativity and adaptability in addressing these challenges, highlighting the potential for technology and strategic planning to enhance rather than replace the human element in admissions.

    Read the transcript on our website: https://changinghighered.com/impact-of-enrollment-pressure-on-admissions-teams-and-students/

    #HigherEducation #HigherEdEnrollment #CollegeAdmissions

    About Our Guest

    Teege Mettille is a thought leader in the field of college admissions with extensive experience on both the institutional and vendor sides of the industry. As a speaker, his primary focus is on addressing and solving pressing issues within the college admissions profession, ensuring ethical practices, and promoting the well-being of students over mere enrollment numbers.

    Teege is the author of the insightful book "The Admissions Counselor Malaise: Addressing the staff morale crisis in college admissions," which provides a critical yet constructive analysis of the current state of college admissions. The book has been praised for its candid approach to diagnosing systemic problems and offering actionable solutions for improvement. Teege's expertise and practical advice make it an invaluable resource for professionals in higher education.

    About the Host

    Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances.

    Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

  • Navigating the Future of University Governance: Lessons from 250 Years of Experience

    Dr. Drumm McNaughton and Lauren Zalaznick, author of Letters from the Corporation of Brown University: Lives of Usefulness and Reputation, discuss the evolution and future of university governance. Drawing from over 250 years of trustee resignation letters at Brown University, they share invaluable insights on leadership, adaptability, and effective governance in higher education.

    Key Discussion Points

    Historical Context and Evolving Governance:

    Brown University's founding charter from 1764 and its enduring mission The impact of including recent alumni trustees on board composition How diverse perspectives have transformed personal growth and institutional policies

    Strategic Planning in Higher Education:

    The importance of long-term thinking and continuous improvement Balancing tradition with innovation in institutional governance Strategies for adapting to changing societal needs while maintaining core values

    Roles and Responsibilities of University Trustees:

    The unique bicameral governing body at Brown University Key responsibilities: policy setting, financial oversight, and presidential appointment Qualities sought in effective board members: "work, wealth, and wisdom"

    Navigating Campus Crises and Controversial Issues:

    Lessons from handling periods of campus unrest and societal change The importance of including diverse viewpoints in governance Strategies for protecting academic freedom and fostering respectful dialogue

    Leadership Development in Higher Education:

    The role of governance structures in cultivating future leaders Key leadership principles: humility, openness, and collaborative decision-making Balancing short-term needs with long-term vision

    Adapting Governance for the Digital Age:

    Insights from recent alumni trustees on connecting with current student needs The impact of technology on board operations and decision-making Addressing new challenges in cybersecurity and data privacy

    Three Key Takeaways for University Leaders and Boards

    Embrace diversity in governance to enhance decision-making and responsiveness.

    Foster a culture of continuous improvement through regular self-assessment and adaptation.

    Balance institutional traditions with innovation to meet evolving societal needs.

    Final Thoughts

    The episode concludes with a call for university leaders to view governance as a foundation for effective leadership. By creating inclusive, adaptable, and purposeful governance models, institutions can navigate the complexities of modern higher education while staying true to their core missions.

    Read the transcript or extended show summary on our website at https://changinghighered.com/university-governance-strategic-insights-from-brown/

    #UniversityGovernance #HigherEducation #HigherEdPodcast

    About Our Guest

    Lauren Zalaznick has devoted her career in media to transforming the cultural landscape.

    Zalaznick has received two Peabody Awards and numerous Emmy Awards. TIME magazine named her one of the “TIME 100: World’s Most Influential People,” and her interviews have been archived at the Television Academy Foundation. Her TED talk, “The Conscience of Television,” has been viewed and
    shared close to a million times. Zalaznick graduated with a degree in English from Brown University in 1984, magna cum laude and Phi Beta Kappa.

    About the Host

    Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances.

    Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

  • Navigating the Transfer Maze: Improving Community College Transfer Student Success

    Dr. Drumm McNaughton and Joshua Bay, an education reporter with The 74, dive deep into the critical challenges facing community college transfer students and explore innovative solutions to boost their success rates at four-year institutions.

    Key Discussion Points

    The Transfer Student Crisis:

    Alarming statistic: Only 16% of community college transfers complete bachelor's degrees.

    Fall 2023 paradox: Community college enrollment growth, but declining transfer rates.

    Equity gap: Even lower completion rates for Black, Latino, and low-income transfer students.

    Institutional Blind Spots:

    Four-year colleges are often unprepared for transfer students' unique needs.

    Credit transfer nightmares: Wasted time, money, and motivation.

    Culture shock: Stark differences in faculty engagement between 2-year and 4-year institutions.

    Guided Pathways: A Beacon of Hope:

    The success of guided pathways model in community colleges.

    Potential for adaptation at four-year institutions.

    Key elements: Comprehensive planning, regular check-ins, clear transfer information.

    Policy as a Catalyst for Change:

    The power of centralized, state-level transfer policies.

    Standardizing credit transfers and support services across institutions.

    Leveling the playing field for first-generation and low-income students.

    Fostering Belonging in a New World:

    Transfer students struggle with isolation and disconnection.

    Strategies: Transfer-specific orientations, peer mentoring, dedicated organizations.

    Faculty engagement: Recognizing and valuing transfer students' unique experiences.

    Adapting to the New Student Landscape:

    Shift away from solely focusing on the traditional "high school to college" pipeline.

    Understand diverse pathways: gap years, returning students, and career changers.

    Need for flexible support systems and reimagined student services.

    Diversity in a Post-Affirmative Action World:

    Community college partnerships as a pathway to maintain diverse student bodies.

    Targeted outreach, scholarships, and support for underrepresented transfer students.

    Three Key Takeaways for Higher Ed Leaders

    Centralize and standardize transfer policies at the state level.

    Forge strong community college partnerships to enhance diversity and access.

    Create a culture of belonging that embraces the unique experiences of transfer students.

    Closing Thoughts

    Bay and McNaughton emphasize that improving transfer student outcomes is not just an institutional imperative but a societal one. By breaking down barriers and providing targeted support, colleges can unlock the potential of millions of students, leading to a more educated workforce and a more equitable society.

    Read the transcript and extended show summary on our website: https://changinghighered.com/improving-the-experience-for-community-college-transfer-students/

    #HigherEducation #HigherEdEnrollment #CommunityCollegeTransfers

    About Our Podcast Guest

    Joshua Bay is an education reporter with expertise in policy analysis and data-driven journalism. He is currently a staff reporter for The 74, a nonprofit news organization covering America’s education system from early childhood through college and career.

    Joshua’s coverage spans from artificial intelligence in the classroom to Gen Z’s growing apathy towards a college education. With support from his fellowship at the Poynter Institute, Joshua produced a three-part project taking a closer look into the struggles of earning a bachelor’s degree — particularly among community college transfers.

    Prior to The 74, Joshua graduated with a master’s degree in education advocacy and policy at Georgetown University. There, he co-developed a policy research report on the educational, housing, and public health outcomes of Washington D.C. residents based on census redistricting.

    About the Host

    Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances.

    Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

  • In this Washington Update, Tom Netting, President of TEN Government Strategies, provides a comprehensive overview of recent regulatory changes and challenges facing higher education institutions. This update covers a wide range of topics, including FAFSA, Title IX, FSA, IDR, SAVE, NC-SARA, NACIQI, PPA, TRIO, Clery Act, Gainful Employment, Title IV, and Chevron Decision Impacts, and more.

    Key Discussion Points Regulatory Environment and Negotiated Rulemaking: Overview of the 2023-2024 federal Negotiated Rulemaking process Proposed changes to distance education regulations, particularly affecting clock-hour programs Potential expansion of TRIO programs to increase access for disadvantaged and disabled individuals Title IX and State-by-State Implementation: Complexities arising from state-by-state variation in Title IX implementation Challenges for institutions operating under multiple, sometimes conflicting policies Ongoing legal battles and potential Supreme Court involvement FAFSA Rollout and Enrollment Implications: Delayed rollout of the new FAFSA form and its impact on Fall 2024 enrollments Phased implementation plan for the 2025-2026 FAFSA form Potential challenges for institutions in admissions and financial aid processes Student Loan Repayment and the SAVE Program: Current repayment statistics and challenges as the loan pause ends Introduction of the SAVE (Saving on a Valuable Education) program Ongoing legal challenges to repayment initiatives Institutional Quality and Oversight: Proposed changes to accreditation processes and NACIQI oversight Increased transparency in Program Participation Agreements (PPAs) and administrative enforcement actions Implications for institutional reputation and compliance strategies Three Key Takeaways for Higher Education Leaders Stay informed and engaged with the rapidly changing regulatory environment.

    Develop flexible strategies to adapt to evolving requirements in areas like distance education, Title IX, and financial aid.

    Prioritize compliance and transparent communication about institutional status and efforts. Final Thoughts

    The current higher education policy landscape is marked by complexity and rapid change. Institutional leaders must stay proactive, informed, and adaptable to navigate these challenges successfully while maintaining focus on their core educational missions.

    Read the transcript and extended show notes on our website at https://changinghighered.com/washington-update-neg-reg-clery-act-and-chevron-decision/

    #HigherEducation #NegReg #HigherEdCompliance

    About Our Podcast Guest

    Tom Netting

    Having spent all of his professional career devoted to higher education policy oversight and implementation, Tom Netting has an extensive knowledge of the laws and regulations governing all aspects of higher education. His considerable background and experience have afforded him the opportunity to view the development and implementation of federal higher education and workforce development policy in their entirety – including issues related to higher education and workforce development, health care, veteran affairs policies, and the procurement of federal appropriations.

    About the Host

    Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances. Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

  • Fostering Global Understanding: The Role of International Houses in Higher Education

    The rising trend in international student enrollment, currently at its fastest rate in over 40 years, underscores the critical need for fostering global understanding in higher education. International Houses (I-Houses) have emerged as a powerful model for creating inclusive and globally-minded campus communities, addressing the challenges of integrating international students and enriching the educational experience for all.

    Dr. Shaun Carver, Executive Director of UC Berkeley's International House, joined to discuss the transformative impact of the I-House model on cross-cultural exchange and global education. With over a century of history, I-Houses continue to play a crucial role in breaking down cultural barriers and fostering understanding through daily interactions and shared experiences.

    Key Points Overview: The Origins and Evolution of International Houses: The I-House movement began in 1908, sparked by a chance encounter at Columbia University. John D. Rockefeller Jr. and the Cleveland Dodge family funded the first I-House, leading to establishments at UC Berkeley and the University of Chicago. The I-House Experience: UC Berkeley's I-House hosts approximately 620 residents from 80 different countries. A balanced mix of international and domestic students (20%) ensures cross-cultural exposure. Addressing Challenges of International Student Integration: Pre-enrollment support is crucial for international students preparing for U.S. education. Cultural and academic adaptation challenges are comparable to those faced by first-generation and low SES students. Financial considerations include higher tuition rates for international students. Creating a Diverse and Inclusive Environment: Balanced admissions ensure no single nationality or academic discipline dominates. Economic diversity is maintained through financial aid. Intentional room assignments pair students from different countries. Long-Term Impact of the I-House Experience: Alumni report lifelong friendships and transformative experiences. Notable alumni include Nobel Prize winners, heads of state, and business leaders. The Unique Identity of I-House Residents: Residents develop multiple affiliations: with the university, their specific schools, and I-House itself. The I-House affiliation often becomes the strongest over time. Future of International Houses and Global Education: Potential for I-Houses to play an expanded role in fostering dialogue on controversial topics. Aspirations to scale up the I-House impact globally. Three Key Takeaways for Higher Education Presidents and Boards: Lead with clear values and cultural principles, articulating them to all stakeholders. Maintain consistent policies across all groups to build credibility and trust. Protect freedom of expression by distinguishing between education and indoctrination. Final Thoughts

    The International House model offers valuable lessons for higher education institutions seeking to create truly global learning environments. By intentionally fostering cross-cultural interactions and maintaining a commitment to open dialogue, universities can prepare students to thrive in an increasingly interconnected world. The principles embodied by International Houses provide a roadmap for creating inclusive, intellectually stimulating environments that benefit both international and domestic students, ultimately contributing to a more connected and empathetic global society.

    Read the transcript and extended show summary on our website at: https://changinghighered.com/enroll-and-retain-international-students-i-house-uc-berkeley/

    #HigherEducation #InternationalStudents #IHouse

    About Our Guest

    With over 20 years of experience in international education and higher learning, Dr. Shaun Carver is the Executive Director and CEO of International House at UC Berkeley, a renowned institution that fosters intercultural respect and understanding among people from around the world. Dr. Carver holds a Doctor of Education in Organizational Change and Leadership from the University of Southern California and an MBA from California State University San Marcos.

    About the Host

    Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances. Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

  • Caitlin Andersen, founder and principal consultant at Auxilium Education, discusses with host Dr. Drumm McNaughton the challenges and strategies for U.S. universities in attracting and supporting international students. They explore the changing landscape of international student recruitment, the value these students bring to campuses, and effective methods for universities to differentiate themselves in a competitive global market.

    Key Discussion Points

    Value and Challenges of International Student Recruitment:

    The significant economic contribution of international students to the U.S. economy, totaling over $45 billion annually.

    Declining international student enrollment, with a 15% drop in the 2020-2021 academic year, the steepest in over 70 years.

    The challenge for U.S. universities to stand out when 98% of institutions offer similar programs.

    Understanding International Student Motivations:

    Career advancement is the primary driver for international students choosing U.S. universities.

    The influence of industry strength in different regions on students' university choices.

    The importance of practical experience and post-graduation work opportunities, particularly through Optional Practical Training (OPT) programs.

    Effective Recruitment Strategies:

    Highlighting industry partnerships and career opportunities in marketing materials.

    Emphasizing STEM designations and OPT opportunities to attract and retain international talent.

    Developing robust career services tailored to international students' needs.

    Creating student ambassador programs to provide authentic insights to prospective students.

    Supporting International Students on Campus:

    Providing language support and bridging programs to ease academic transitions.

    Leveraging alumni networks for recruitment and mentorship.

    Optimizing online presence for international audiences, including multilingual landing pages.

    Hosting virtual events and webinars at convenient times for global audiences.

    Addressing visa and immigration concerns proactively.

    Comprehensive Support Systems:

    Developing orientation programs specifically for international students.

    Organizing cross-cultural events and activities to foster integration.

    Offering academic support services tailored to international students' needs.

    Ensuring culturally sensitive mental health and wellness resources are available.

    Three Key Takeaways for University Leaders

    Focus on career advancement opportunities in recruitment strategies, highlighting industry connections and post-graduation prospects.

    Utilize data-driven insights from current international students and alumni to inform and refine recruitment approaches.

    Invest in comprehensive support systems that address the unique needs of international students, from pre-arrival through graduation and beyond.

    Final Thoughts

    The episode concludes by emphasizing the ongoing importance of international students to U.S. higher education. As global competition intensifies, universities must continually adapt their strategies to attract and support these valuable members of their campus communities. Success in this area not only benefits the institutions financially but also enriches the educational experience for all students, preparing them for success in an increasingly interconnected world.

    Read the transcript and extended show summary at: https://changinghighered.com/supporting-and-attracting-international-students-strategies-for-u-s-universities/

    #HigherEducation #InternationalStudentEnrollment #EnrollmentStrategies

    About our Podcast Guest

    Caitlin Andersen is the founder and Principal Consultant at Auxilium Education, an education consultancy that serves international graduate business school applicants. Trusted by Forbes 30 Under 30 and senior managers at Google, McKinsey, and Amazon, Ms. Andersen has helped international applicants from 30+ countries across 6 continents successfully apply to all the top business schools in the United States, United Kingdom, Europe, China, and Singapore.

    Ms. Andersen currently serves as the Business Roundtable Chair for the Independent Educational Consultants Association (IECA) Graduate Committee. Recently, she was featured on GMAT Club’s Live YouTube Channel (114K+ subscribers).

    Originally from Boston, Massachusetts, Ms. Andersen became an international student when she moved to England to get her MBA from the University of Oxford, SaĂŻd Business School (SBS). She is on a mission to ensure applicants everywhere have the chance to competitively apply to the best business schools in the world.

    About the Host

    Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances. Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

  • In this episode of the Changing Higher Ed podcast, Dr. Drumm McNaughton talks with David Marchick, Dean of American University's Kogod School of Business, and Angela Virtu, Professorial Lecturer in IT & Analytics at American University’s Kogod School of Business, about their rapid integration of artificial intelligence across the entire business curriculum in just six months. They discuss the urgency of AI in higher education, Kogod's implementation strategy, and valuable lessons for other institutions.

    Key Discussion Points

    The Urgency of AI in Higher Education:

    Recognition of AI's growing importance in the business world Need for AI literacy as an essential skill for future business leaders

    Kogod School of Business's Rapid AI Integration:

    Formation of a committee to develop an actionable plan within six weeks Comprehensive approach: integrating AI into every major, developing new courses, creating AI certificates, and implementing faculty training

    Strategic Steps for Rapid AI Implementation:

    Development of two types of AI-integrated courses: Artisan and SAGE Appointment of an AI Faculty Teaching Fellow to support the initiative

    Overcoming Challenges in AI Adoption:

    Balancing speed of implementation with quality and relevance Supporting faculty adaptation to new teaching methods and content Keeping pace with rapid AI developments Incorporating ethical considerations alongside technical skills

    Student-Centric Outcomes:

    Cross-disciplinary integration of AI across all business majors Practical applications of AI in various business disciplines

    Three Key Takeaways for Higher Education Leaders:

    Act Decisively: Quick action is crucial in the face of technological change. Embrace a Cross-Disciplinary Approach: Integrate AI across all majors to benefit all students. Invest in Faculty Development: Provide resources and training for successful AI integration.

    Looking Ahead: The Future of AI in Higher Education

    Plans for continued refinement and expansion of AI curriculum Hiring additional AI faculty and developing advanced AI courses Expanding industry partnerships and exploring cross-pollination opportunities Read the transcript and extended show summary on our website at: https://changinghighered.com/ai-integration-in-higher-ed-curriculums-how-kogod-did-it-in-six-months/

    #HigherEducation #AICurriculum #AIEducation About Our Podcast Guests

    David Marchick is the Dean of the Kogod School of Business at American University, supporting over 2,000 students in over two dozen programs. He leads the committee for Kogod’s AI curriculum overhaul, an initiative focused on integrating AI into every major to prepare students for the global marketplace. Previously, Marchick was COO of the U.S. Development Finance Corporation, overseeing investments to produce 2 billion COVID-19 vaccine doses for developing countries. He spent 12 years at the Carlyle Group, where he served on the firm's Management Committee.

    Angela Virtu is a Professorial Lecturer in IT & Analytics at American University’s Kogod School of Business. She teaches courses on technology, data analytics, machine learning, and coding. She’s also the AI Instruction Faculty Fellow, organizing training on AI developments for faculty and staff. Previously, she developed AI and ML solutions that combined theoretical advancements with practical, ethical applications for organizational integration and business impact.

    About the Host

    Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances. Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

  • Phil Hill, publisher of the On EdTech newsletter at Phil Hill Associates and EdTech expert, joins Dr. Drumm McNaughton to discuss the current state of educational technology, focusing on the recent bankruptcy of 2U, a major Online Program Management (OPM) provider and its implications for higher education.

    Hill shares insights on regulatory changes, the evolving OPM market, and strategies for university leaders to navigate these challenges.

    Key Discussion Points

    EdTech Landscape and Regulatory Changes:

    Shift in government approach from supporting innovation to increased skepticism towards EdTech vendors.

    New regulations targeting online education, including virtual campus requirements and mandatory attendance tracking.

    Potential overhaul of state authorization reciprocity agreements (SARA) and its impact on cross-state online program offerings.

    2U Bankruptcy and OPM Market Implications:

    Analysis of 2U's bankruptcy filing, including debt reduction and ownership transfer.

    Implications for higher education institutions partnering with OPMs, including risk management and reputational concerns.

    The need for institutions to reassess OPM partnerships and consider alternative models for online program delivery.

    Cybersecurity in Higher Education:

    Increasing cybersecurity threats in the education sector.

    Shift towards comprehensive solutions from larger vendors for better accountability and insurance coverage.

    Elevation of cybersecurity to a board-level concern, especially for institutions with large endowments.

    Future of Online Education:

    Continued importance of online and hybrid education for institutional growth and student access.

    Need for innovation in program delivery while ensuring regulatory compliance.

    Focus on student outcomes and employability to demonstrate the value of online programs.

    Strategic Adaptation for Higher Education Institutions:

    Importance of comprehensive risk management strategies covering OPM partnerships, cybersecurity, and regulatory compliance.

    Need for ongoing monitoring of student outcomes and program performance.

    Emphasis on leveraging existing technologies effectively across institutions.

    Three Key Takeaways for Higher Education Leaders and Boards

    Implement comprehensive risk management strategies that encompass OPM partnerships, cybersecurity, and regulatory compliance.

    Focus on demonstrating strong student outcomes and program effectiveness in online education.

    Engage actively in regulatory discussions and advocate for institutional interests during negotiated rulemaking and public comment periods.

    Final Thoughts

    The episode concludes with a call for higher education leaders to stay informed about the evolving EdTech landscape and take proactive steps to manage risks and opportunities. Despite the challenges, online and hybrid education remain critical areas for institutional growth and student access in an increasingly digital and competitive environment.

    Read the transcript on our website at: https://changinghighered.com/the-state-of-edtech-opms-2u-bankruptcy-implications/

    #EdTech #HigherEducation #OPMs #2UBankruptcy

    About Our Podcast Guest

    Phil Hill, publisher of Phil on EdTech Blog and partner at MindWires LLC. Phil has been a market analyst and consultant in EdTech for over two decades. He is most notably recognized for writing his blog, On EdTech.

    Phill Hill on LinkedIn →

    About the Host

    Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances. Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

  • Nuno Fernandes, President of American Public University System (APUS), joins Dr. Drumm McNaughton to discuss how higher education institutions can leverage technology in marketing and branding and remain affordable and relevant. With his background in business and global education, Nuno brings a unique perspective on transforming the traditional higher education model.

    Key Discussion Points

    The Unchanging Higher Education Model:

    Higher education hasn't fundamentally changed in nearly a millennium, despite global revolutions in technology and communication.

    The traditional model of professors lecturing to students remains largely unchanged since the founding of the University of Bologna in 1088.

    Challenges in Higher Education Branding and Marketing:

    The shift from location-based to online education has transferred power from institutions to students.

    Universities must differentiate themselves beyond academic offerings in a market where quality education is considered table stakes.

    Technology-Driven Strategies for Higher Education:

    Leveraging AI and data analytics to create personalized learning experiences and marketing campaigns.

    Implementing 24/7 student support through AI-powered tools, including mental health support.

    Using technology to enhance, not replace, human interaction in education.

    APUS: A Case Study in Technology-Driven Transformation:

    Rebranding effort centered around the concept of being "Digital by Nature, Human by Design."

    Implementing AI tools to augment faculty capabilities and improve student experiences.

    Maintaining affordability: APUS increased tuition by only 15% over two decades, compared to the industry average of 300%.

    The Future of Technology in Higher Education:

    Predictions of ongoing demographic declines and their impact on enrollment.

    The necessity for higher education institutions to innovate and adapt to remain viable.

    Potential for technology to lower costs while improving quality and accessibility of education.

    Three Key Takeaways for University Presidents and Boards

    Embrace technology and innovation as critical for the success of any university moving forward.

    Prioritize personalization in both education delivery and marketing efforts.

    Focus on continuously improving the student experience through technology while maintaining affordability.

    Nuno Fernandes emphasizes that the core mission of higher education institutions should be to serve students better every day. By leveraging technology and maintaining a student-centric focus, universities can navigate the challenges of the modern education landscape and create a brighter future for themselves and their students.

    Read the transcript on our website: https://changinghighered.com/using-technology-to-upgrade-higher-ed-branding-and-marketing/

    #HigherEducation #HigherEdBrandingAndMarketing #HigherEdTransformation

    About Our Guest

    APUS President Nuno Fernandes is a visionary leader who has succeeded in making online higher education more affordable and accessible while delivering top-quality education and favorable student outcomes. As President, he is focused on a global digital journey that integrates personalized, collaborative, technology-driven learning experiences to prepare students for tomorrow’s challenges and opportunities.

    Mr. Fernandes has a wealth of experience driving innovation across higher education, technology, and business. He has been APUS President since September 2022.

    Previously, Mr. Fernandes was president and CEO of Ilumno, the largest online program manager in Latin America and among the top 3 globally (in terms of managed students). He served in roles with increasing responsibilities at Ilumno for over a decade. Mr. Fernandes was instrumental in improving student retention, student satisfaction, graduation rates, and reputation at the company’s owned and partner universities. He also helped expand access to higher education in several countries.

    About the Host

    Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances. Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

  • Higher education institutions are facing a perfect storm of challenges that demand robust crisis management skills. From campus protests reminiscent of the 1960s to the lightning-fast spread of information (and misinformation) on social media, colleges and universities are navigating treacherous waters. How can they stay afloat – and even thrive – in this turbulent environment?

    Crisis Management in Higher Education: Strategies for Institutional Resilience

    Dr. Drumm McNaughton, CEO of The Change Leader higher education consulting firm, and guest Stephanie Craig, President of Kith crisis preparation, response, and recovery firm, discuss essential strategies for building crisis management and communication capabilities in higher education institutions.

    Key Discussion Points

    Higher Education's Unique Crisis Management Challenges:

    The complex stakeholder environment in higher education is reminiscent of the turbulent 1960s but with added dimensions of social media and 24-hour news cycles.

    The impact of poorly handled crises on various aspects of institutional operations, from student recruitment to donor confidence.

    Building Crisis Management Muscle: The PIP2 Approach:

    Plan: Develop comprehensive crisis strategies and response protocols.

    Invest: Allocating resources for crisis preparedness, including training and technology.

    Practice: Conducting regular crisis simulations to identify weaknesses and build muscle memory.

    Prioritize: Embedding crisis preparedness in institutional culture at all levels.

    The Clarity + Trust = Speed Formula:

    Clarity: Ensuring a clear understanding of institutional mission, values, and stakeholder priorities.

    Trust: Building trust within crisis management teams and with key stakeholders.

    Speed: Responding quickly and decisively to crises without sacrificing accuracy.

    Stakeholder Management in Higher Education Crises:

    Navigating the diverse and often conflicting interests of multiple stakeholder groups.

    Tailoring communication strategies to different stakeholder needs and preferences.

    The Role of Leadership and Second-Level Thinking:

    The importance of leadership visibility and engagement during crises.

    Employing "second-level thinking" to anticipate the ripple effects of decisions and communications.

    Integrating Risk Management and Crisis Communication:

    The collaboration between risk management and communication teams.

    Breaking down silos to ensure comprehensive crisis response strategies.

    Opportunities in Crisis: Catalysts for Institutional Innovation:

    Recognizing crises as potential drivers of positive change and innovation.

    Examples of institutional transformation sparked by crisis situations.

    Three Key Takeaways for Higher Education Presidents and Boards

    Invest in crisis management now, prioritizing preparation as a matter of urgency.

    Implement the PIP2 approach (Plan, Invest, Practice, Prioritize) to build crisis management muscle.

    Adopt the Clarity + Trust = Speed formula for effective crisis response.

    Read the transcript on our website at: https://changinghighered.com/ building-higher-ed-crisis-management-and-communication-muscle/

    #HigherEducation #HigherEdRiskManagement #CrisisManagement

    About Our Podcast Guest

    Stephanie Craig is the President of Kith.co, where she provides strategic guidance and solutions for high-stakes issues and challenges faced by C-suite executives, high-profile organizations, and elected officials. She has built her reputation as a crisis expert by guiding some of the world’s most prominent people and organizations through their most trying moments. Combining her deep experience in politics, media, and business, she mitigates crises, repairs reputations, and inoculates against future crises. Stephanie has counted former First Lady Rosalynn Carter, the mayor of the nation’s 10th largest city, and some of the most notable global brands, as well as institutes of higher education, as clients. Stephanie is a prolific author on topics including crisis communications, reputational management, political communication, the intersection of law and communications, and entrepreneurship. If asked, she’ll even talk about being born in the Arctic.

    About the Host

    Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances. Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

  • Addressing Student Mental Health in Higher Education: Expert Insights and Strategies

    Dr. Drumm McNaughton is joined by Tony Walker, Senior Vice President of Academic Programs at The Jed Foundation, and James Kohl, Dean of Student Affairs at the University of Massachusetts Lowell, to discuss student mental health in higher education. They share insights on current challenges, effective strategies, and the evolving crisis of mental health on college campuses.

    Key Discussion Points

    The State of Student Mental Health:

    Suicide remains the second leading cause of death among young people ages 10-34, according to the CDC.

    Recent data shows a significant increase in mental health issues among young adults, with 36.2% experiencing a mental, behavioral, or emotional health issue in the past year.

    Marginalized communities, particularly LGBTQ+ youth, face even greater challenges.

    The Jed Foundation's Approach:

    Overview of the JED Campus Programs initiative, which spans seven key domains to support student mental health.

    Discussion of the implementation process, including needs assessment, strategic planning, and evaluation.

    Insights into the impact of comprehensive mental health programs, including reduced suicide attempts and improved crisis response.

    UMass Lowell Case Study:

    Implementation of the JED Campus program at UMass Lowell, including the process and challenges faced.

    Positive outcomes despite the COVID-19 pandemic, including better-than-national-average scores in student flourishing.

    Key lessons learned, emphasizing collaboration, stakeholder buy-in, and adaptability.

    Evolution of Mental Health Discussions in Higher Education:

    Shift from stigmatization to open dialogue about mental health on campuses.

    Growing recognition of mental health's importance in student success.

    Movement towards more holistic approaches that include both prevention and crisis response.

    Strategic Recommendations for Higher Education Leaders:

    Prioritize mental health at the institutional level.

    Foster collaboration and break down departmental silos.

    Implement comprehensive screening and early intervention programs.

    Enhance access to mental health services and destigmatize mental health through education.

    Develop robust crisis management protocols.

    Read the transcript of this podcast on our website: https://changinghighered.com/implementing-comprehensive-student-mental-health-programs/

    #HigherEducation #StudentMentalHealth #HigherEdPodcasts

    About Our Podcast Guests

    Dr. Tony Walker joined The Jed Foundation in November 2022 as Senior Vice President of Academic Programs. In his role, he structures, expands, and leads JED’s K-12 and higher education programs to meet the organization’s strategic plan objectives. To fulfill this work, he connects strategy, people management, operations, fiscal responsibility, partnerships, and school recruitment functions. Prior to joining JED, Tony served as Vice President of Education Strategy and Innovation at the Meadows Mental Health Policy Institute. He previously worked in multiple roles in public education, including as a teacher, school counselor, and, most recently, as an executive district leader over Student Support Services at a large public school district in Texas. Tony is a Licensed Professional Counselor and Certified School Counselor and holds a Bachelor’s degree in Education from the University of Missouri, a Master’s degree in Counseling, and a PhD in Counselor Education and Supervision from Texas Tech University.

    James Kohl, Ph.D., is the Dean of Student Affairs and Experiential Learning at the University of Massachusetts Lowell. He has been at UMass Lowell for over 16 years and previously worked at George Washington University as the director of housing programs. He received a B.S. in Psychology from Lafayette College, an M.A. in College Student Personnel Services from University of Maryland, College Park, and a Ph.D. in Educational Policy and Leadership from University of Maryland, College Park.

    About the Host

    Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances. Dr. McNaughton's approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission. To learn more about his services and other thought leadership pieces, visit his firm’s website: https://changinghighered.com/.

    The Change Leader’s Social Media Links

    LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: [email protected]