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In this episode of Chief Digital Heroes, Matthew speaks with Edward Breedveld, Chief Digital Officer at FRAIKIN Group, shares his expertise on digital transformation in fleet management. Edward discusses how Fraikin is leveraging predictive maintenance through telematics and AI to reduce vehicle downtime and improve operational efficiency.
He also explores the lasting impact of COVID-19 on customer expectations, emphasizing the need for seamless digital services. Lastly, Edward dives into the future of decarbonization in fleet management, highlighting the role of AI and data in helping companies transition to electric and hydrogen-powered vehicles.
Topics discussed:
How predictive maintenance through telematics and AI helps reduce vehicle downtime and improve overall fleet efficiency.How Fraikin is undergoing digital transformation by unifying platforms across countries for a seamless customer experience.The pandemic forced companies to rapidly adopt online services, creating lasting changes in customer expectations for digital convenience and accessibility.The importance of equipping fleets with telematics systems to gather data for predictive maintenance and optimize operations.The transition to electric and hydrogen-powered vehicles as a key aspect of future sustainability in fleet management.How AI and data are transforming fleet management, from driver safety to predictive maintenance and fleet electrification.The challenge of integrating older systems with modern digital platforms in Fraikin’s digital transformation, requiring innovative solutions.The importance of involving employees and customers in the digital transformation process to ensure adoption and long-term success.That digital transformation should focus on solving customer problems and improving their experience, not just implementing new technology. -
In this episode of Chief Digital Heroes in Supply Chain, Matthew speaks with Galip Onar, Chief Digital Officer at Silal, who shares his expertise on the transformative role of technology in the food and agriculture sectors. He emphasizes the critical importance of data consistency for creating actionable insights and driving value.
Galip also discusses how blockchain technology enhances transparency and traceability in supply chains, building crucial trust with consumers. Additionally, he highlights the necessity of integrating sustainability initiatives into digital strategies to reduce waste and foster long-term value, as well as how these elements are reshaping the future of food security and digital transformation in the industry.
Topics discussed:
The importance of capturing and processing data uniformly to create actionable insights and drive value in the food industry.How blockchain enhances traceability and transparency in supply chains, allowing consumers to trust the origin and safety of their food.The unique challenges faced in ensuring food security, particularly the need for reliable data and efficient supply chain management.How digital transformation is reshaping industries, requiring technology leaders to align closely with business objectives for success.The necessity of integrating sustainability into digital strategies to minimize waste and create long-term value for organizations.The importance of fostering collaboration between technology and business leaders is discussed as a means to drive innovation and achieve common goals.How transparency in data and supply chains can significantly enhance consumer trust and loyalty in food products.The evolution of technology in various industries over the past two decades, highlighting its growing significance in business operations.How leveraging data and technology can create value not just for businesses, but also for consumers and the broader community.The challenges of implementing technology solutions across different geographies are explored, emphasizing the need for strong partnerships to support growth. -
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In this episode of Chief Digital Heroes in Supply Chain, Matthew speaks with Sunzay Passari, Senior Director and Head of Innovation & Transformation at UPS, who shares his journey and insights on driving digital transformation in a global logistics giant. Sunzay discusses the crucial role of AI and data analytics in modernizing UPS’s operations and maintaining a competitive edge.
He also emphasizes the importance of balancing legacy systems with innovative technologies and the need for visionary leadership and strategic thinking. Sanzay shares how UPS navigates these complexities to stay ahead in a rapidly evolving industry.
Topics discussed:
The role of AI and data analytics in driving digital transformation at a global company like UPS.The importance of visionary leadership and strategic thinking in navigating a competitive market.Balancing legacy systems with innovative technologies to stay ahead.Insights into working with a decentralized team and ensuring alignment with company objectives.Challenges posed by local players, the gig economy, and emerging tech-driven competitors.The significance of effective execution and leading from the front in achieving strategic goals.Utilizing vast amounts of data to generate actionable insights and optimize operations.Technologies with the most promise to deliver concrete business value for UPS. -
In our first episode of Chief Digital Heroes in Supply Chain, Matthew speaks with three thought leaders about the future of supply chain and blockchain transformations. To guide the discussion, they talk about the inaugural State of Blockchain Transformation in Supply Chain report, which offers an in-depth look into the world of blockchain and ESG challenges. It also examines other promising technologies that are poised to enhance supply chain management as well.
The guests include David Food, Principal Lecturer, Supply Chain Expert, WMG, University of Warwick; Tom Raftery, Sustainability & Supply Chain Leader, Host of Sustainable Supply Chain and Climate Confident podcasts; and Muddassir Ahmed, Founder & CEO, SCMDOJO.
Topics discussed:
The pros and cons of incorporating blockchain into the supply chain.Why there aren't more adopters of blockchain in the supply chain field.Use cases of blockchain as a technology in the supply chain. The push for sustainability and how it has been shaped by governmental pressures and regulations in particular.How designing and implementing a supply chain can decrease costs to your business. Advice for businesses looking to add blockchain, including staying adaptable and leveraging technology where possible.
