Episoder
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Join Angela Alea and Omar Kolom on this episode of "Corralling the Chaos" as they discuss the pivotal role of freelancers in the AV industry. Discover Omar’s inspiring journey, the foundation of AV Educate, and the crucial elements of training and education for freelancers. Learn about the importance of soft skills, the impact of mentorship, and the future plans for AV Educate. Get insights into how the AV industry is evolving, with a growing emphasis on people, training, and hands-on learning. Don’t miss this engaging conversation packed with valuable takeaways for AV professionals!
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Get ready for LASSO Fest 2024! In this episode, Angela shares why event pros should secure their spot—and shares a sneak preview of what the event holds. Join us starting July 10 for an immersive virtual festival dedicated to revolutionizing your event operations. Learn from industry pioneers, discover innovative workflow solutions, and gain actionable strategies to boost your bottom line. Don’t miss this chance to enhance your processes and achieve significant cost savings.
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Join host Angela Alea in a thought-provoking episode of 'Corralling the Chaos' as she delves into the dynamic intersection of Artificial Intelligence (AI) and the world of events. Featuring special guest Huong Nguyen, CEO and Founder of Shiloh Events, this episode unpacks the profound impact of AI on event planning, execution, and analysis.
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The episode of "Corralling the Chaos" focuses on the topic of Customer Relationship Management (CRM) systems. Angela and guest Kristen Traynor discuss the importance of CRMs for businesses, how they can be leveraged, and best practices for data management within a CRM.
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Discover the pivotal role relationships play in shaping reputations within the events industry in this episode of "Corralling the Chaos." Explore insights from industry experts on fostering positive interactions, aligning core values, and the power of genuine human connection. Join Host Angela Alea and guest Nicholas Van Dyke as they delve into practical strategies for cultivating lasting relationships that elevate businesses and individuals alike.
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This is a “minisode” of "Corralling the Chaos", focused on providing guidance for event staffing companies to improve their bottom line. Angela discusses several strategies such as speeding up invoicing, managing overtime, reducing the no-call, no-show rate, and managing state unemployment rates.
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Join Angela and Jennifer Watson, VP of HR at LASSO as they discuss the recent ruling by the Department of Labor on employee classification. Delving into the implications for the event staffing industry, they provide an educational overview of the law change and its potential impact. From the shift to the economics realities test to effective communication with teams, they offer insights on ensuring compliance. They also touch on upcoming rulings related to minimum wage and salary expectations. Tune in for a concise and informative exploration of compliance in the event industry.
Meet Your Speakers
Angela Alea, President & CRO of LASSOJennifer Watson, VP of HR at LASSO
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Angela Alea and Tom Stimson discuss the current state of the events industry after LASSO’s 2024 State of the Events Industry report, including the challenges and opportunities it faces. The conversation covers areas such as labor outsourcing, freelancer pay rates, budgeting, planning, and future industry prospects.
Guest Info:
Tom Stimson
The Stimson Group
Jumpstart 2024 Workshops -
In this episode of Corralling the Chaos we discuss the sales and proposals in the event production industry. Our guest, Karl Becker, is a sales performance consultant, coach, author, and speaker with over a decade of experience consulting with event production companies.
Guest Information:
Karl Becker
Iceberg Selling: Become a Better Salesperson by Looking below the Surface
The Stimson Group:
Jumpstart 2024 Management Workshops
Want to start winning 20% faster and more often? Unlock the power of LASSO Proposals—click here to learn more. -
In this episode, Angela Alea takes a look back at some of 2023's best conversations on event culture, leadership, collaboration, AI capabilities in live events and more.
🎙️ Guest Information
Charles Eide, Founder and CEO of EideComHuntly Christie, Founder and CEO of Christie LitesKevin Danaj, President and CEO of MVP CollaborativeHuong Nguyen, CEO & Founder of Shiloh EventsSeth Macchi, CEO at LEMGJ Ocana, President and COO of Reaction Audio Visual
🎧 Check out individual episodes
🚀 For more insights and hot takes, join the top 1% of forward-thinking event professionals by signing up for the RoundUp newsletter. -
Coming soon! National Crew Appreciation Week, from November 6th to 10th, is a dedicated week for the events industry to express gratitude to the people who make the events we love possible.
Learn how your company can participate and join us in showing our collective appreciation for these event professionals
🚀 For more insights and hot takes, join the top 1% of forward-thinking event professionals by signing up for the RoundUp newsletter.
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In this episode, Jon Kazarian, Accelevents CEO, redefines event success by bridging the C-suite gap, streamlining operations, and discovering innovative solutions.
⚡️ Key takeaways:
Better alignment between the C-suite and events teams is needed to accurately evaluate event success based on goals, audience, differentiation, and messaging - not just leads.Intuitive, easy-to-use event software reduces complexity so staff can increase productivity and create seamless experiences.Creative innovation through new approaches to event planning is required to stay relevant; calculated risks and thinking outside the box can help companies differentiate themselves.🚀 For more insights and hot takes, join the top 1% of forward-thinking event professionals by signing up for the RoundUp newsletter.
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In this episode, Angela stresses the importance of on-time, fair pay for crew, recognizing their value and confronting late payment practices. Join us as we discuss properly acknowledging our industry's hardest workers.
Key Takeaways:
1️⃣ Pay your people fairly & quicklyYour people are the backbone of your company. Without them, there would be no shows, no successful events. Make it a priority to pay them fairly and on time, ensuring their satisfaction and loyalty
2️⃣ Don't let freelancers be the last in line
Your people should be the first to be paid, not the last. By valuing their contributions and compensating them promptly, you create a positive work culture and attract top talent to your company.
3️⃣ Stop supporting bad behaviorIf you collaborate with a labor agency that doesn't prioritize quick and fair payments, you're compromising the quality of talent you receive. Support agencies that value their workforce, creating safe work environments and giving fair compensation.
🚀 For more insights and hot takes, join the top 1% of forward-thinking event professionals by signing up for the RoundUp newsletter.
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Zack Grant, CEO of SEAS Productions, joins us to share his insights on the immense value of events industry education for transforming businesses and elevating events.
⚡️Key takeaways:
Understanding the Industry: The events industry is often misunderstood by those outside of it. We discussed the intricate details and challenges involved in creating epic experiences, and how we can work to educate and inform others about the inner workings of the industry.Sharing Knowledge: At SEAS Productions, we believe in the power of education. We host quarterly AV industry speaking events where we share insights and demystify AV production. Additionally, we are starting a podcast to further educate and guide event planners and newcomers to the industry.Value Beyond Gear: AV production goes beyond just the equipment used. It's important to build partnerships with AV companies that provide value and assistance in creating exceptional events. By involving an AV partner early in the planning process, you can tap into their expertise and elevate the overall event experience.
🎧 SEAS Backstage podcast:
Apple Podcasts: https://hubs.li/Q021mN1Q0
Spotify: https://hubs.li/Q021mRPq0
Youtube: https://www.youtube.com/@seasproductions
🚀 For more insights and hot takes, join the top 1% of forward-thinking event professionals by signing up for the RoundUp newsletter. -
Our guest Mark Eicher, product manager at LASSO, shares insights on improving live event production. With 15+ years of experience working with major companies, he emphasizes the importance of efficient workflows, avoiding costly mistakes like outdated processes, and designing scalable processes that integrate new team members.
Don't get trapped in the "we've always done it this way" mindset. Being open to change and constantly evaluating your processes is crucial for growth. Don't develop processes in a bubble! Involve your team. Build a collaborative culture. Look beyond your team and tap into the industry. Join LinkedIn forums and community groups where event professionals share their problem-solving strategies. Avoid the costly mistake of not designing for scalability. Your processes need to be adaptable to growth and new hires. Create clear processes that are not tied to specific individuals but instead to roles. This way, you can easily integrate new team members.
⚡️ Key Takeaways:
🚀 For more insights and hot takes, join the top 1% of forward-thinking event professionals by signing up for the RoundUp newsletter. -
Huong Nguyen, CEO of Shiloh Events, shares insider tips on aligning events with client goals. Learn how she measures qualitative and quantitative ROI to guide clients in making informed, budget-conscious decisions about event formats and activities.
Guest Information 🎙️
Huong Nguyen, CEO & Founder of Shiloh Events
Shiloh Events
🚀 For more insights and hot takes, join the top 1% of forward-thinking event professionals by signing up for the RoundUp newsletter.
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Joining us today is Clay Sifford, CEO and Founder of LASSO. We examine the inventory and logistics challenges faced by event companies, exploring obstacles like lengthy proposals and unreliable brokers that hinder efficiency.
We'll also discuss the importance of accurate, onsite progress tracking and address privacy regulations and cyberthreats. Our conversation dives into legacy systems, cloud migration, customer satisfaction, trucking and broker issues, and the ongoing quest to streamline logistics.🚀 For more insights and hot takes, join the top 1% of forward-thinking event professionals by signing up for the RoundUp newsletter.
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In this episode, Angela dives into the hidden costs of workers' comp and shares four important questions to ask yourself that could be eating into your margin by 2-3 points.
5-minute Assessment:
1. What is your experience mod?An experience mod is basically what is your rating relative to others in the industry.
2. What is your loss ratio?
Calculate your loss ratio by dividing what you've paid out in claims by the premiums that you've been paying out.
3. What is the 4-digit workers' comp code?
Hint: the events industry workers' comp code is 9154
4. Are you paying workers' comp on hours not worked, but paid?
It's important to start tracking hours worked versus hours paid. Jump to [00:04:01] for an example.
🚀 For more insights and hot takes, join the top 1% of forward-thinking event professionals by signing up for the RoundUp newsletter.
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Nicole Carson, the director of event production at Warner Music Group, joins us on this episode of Corralling the Chaos, bringing nearly two decades of experience in the entertainment industry to share her valuable insights and expertise on executing high-stakes events. Nicole and Angela dive into the unique challenges of managing musical events, covering topics such as balancing the artist and audience experience, implementing non-negotiable safety measures, addressing crew burnout, and effectively managing budgets.
🚀 For more insights and hot takes, join the top 1% of forward-thinking event professionals by signing up for the RoundUp newsletter.
- Se mer