Episoder
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Leaked audio of Jamie Dimon reveals an executive who has dug in his heels and has no interest in listening to the voice of the employee. In the clip, he essentially tells employees, "My way or the highway."
While the return-to-office mandates don't represent a majority of businesses, they have been high-profile, as have employee responses, most of which plead for continued accommodation of remote or hybrid work schedules. Executives, of course, are empowered to make the final decision, but ignoring the voice of the employee comes with high risks, including the loss of top talent and disengagement among those who remain.
The evidence overwhelmingly suggests that productivity and morale are higher with remote workers, but that ultimately depends on the culture the organization has established to support it. In this short midweek FIR episode, Neville and Shel listen to Dimon's rant and offer their thoughts on the state of work in this volatile era.
Continue Reading →The post FIR #451: Return-to-Office-Obsessed Execs Are Minimizing the Employee Voice appeared first on FIR Podcast Network.
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Chip and Gini discuss the need for managers to support and mentor their employees, leveraging both internal and external resources, and the value of making time to mentor individuals outside one's own organization.
Continue Reading →The post ALP 261: How to get your team the mentorship they need appeared first on FIR Podcast Network.
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Listen to communicators talk about their impact on their organizations and you would be forgiven for thinking that executives find their communication teams to be indispensable. Recent research says otherwise. As complexities mount in the worlds of business, media, and politics, less than 20 percent of senior executives are confident their communicators and public affairs professionals are up to the task of navigating the current environment. Neville and Shel outline the research results and discuss ways communicators can reverse this troubling trend.
Continue Reading →The post FIR #450: Senior Leaders Doubt Communicators’ Abilities appeared first on FIR Podcast Network.
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Steve Guberman of Agency Outsight shares insights into setting realistic expectations with clients, avoiding over-servicing, and adjusting scopes and pricing appropriately.
Continue Reading →The post CWC 104: How agency owners can avoid scope creep (featuring Steve Guberman) appeared first on FIR Podcast Network.
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In this episode, Chip and Gini discuss the complaint from owners that AI is preventing junior employees from learning how to do their jobs the right way.
Continue Reading →The post ALP 260: AI no threat to agency employees learning fundamental skills appeared first on FIR Podcast Network.
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How AI is transforming communication beyond content creation to curation AI, including predictive analytics and sentiment analysis, is at the heart of this FIR Interview with Silvia Cambie, an independent communicator with deep expertise in journalism, internal communication, and AI-driven change management. Much of the conversation around AI in communication has focused on generative AI... Continue Reading →
The post Silvia Cambie on AI’s Overlooked Role in Communication appeared first on FIR Podcast Network.
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Employees everywhere are using AI to save time and be more productive. The thing is, many of them are using tools their employers have not approved and they're not telling anyone. Companies are benefiting from this stealth approach to using generative AI, but there are plenty of risks, too. Neville and Shel look at the data and discuss approaches companies can take that will benefit both them and their employees.
Continue Reading →The post FIR #449: Employees’ Use of Shadow AI Surges appeared first on FIR Podcast Network.
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In this episode, Chip and Gini discuss the importance of satisfaction from the work you do for clients, both for agency owners and their teams.
Continue Reading →The post ALP 259: The value of getting satisfaction from client work appeared first on FIR Podcast Network.
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Change leadership consultant Caroline Kealey thinks change management is dead. Communication leader Sharon O’Dea thinks Enterprise Social Networking (ESN) is dead. That’s right: It’s time for another installment of “X is Dead.” In this short midweek episode, Neville and Shel outline the cases these two communication thought leaders make and offer our own thoughts. Links... Continue Reading →
The post FIR #448: Has Night Fallen on Change Management and Enterprise Social Networks? appeared first on FIR Podcast Network.