Episoder
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Nate Wysk, the general manager of PointCentral joins us this week on GuestX. Nate tells us all about how they’re bridging the gap between technology and hardware. PointCentral is streamlining operations for property managers by offering smart thermostats, locks, and noise sensors, making it easy for property managers to control their properties.
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Travis Wilburn and Rebecca Lombardo, co-founders of The 100 Collection join us this week on GuestX. Travis and Rebecca bring years of experience to their new start up, The 100 Collection, an independent evaluation program that awards a distinguished imprint to the top vacation rentals. Their focus is on creating a curated group of vacation rental companies that are dedicated to the gold standard of hospitality.
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Corinne Bentzen from The Home Depot joins Matt and Brian for a final interview at the Berkshires Home Makeover. Corinne tells us that this is a new space for the Home Depot, and they want to fully serve their customers by not only providing the tools and materials for home improvement, but also provide interior design options as well. Corinne explains that this project was to show property managers and owners that they can easily make improvements to their vacation rentals.
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Marc Hostovsky, the founder of Minoan joins us this week. Minoan is turning short term rentals into showrooms for brands. Guests can use and experience products during their vacation, and purchase them through Minoan. This experience creates a symbiotic relationship between the supplier and consumer, through furnishing homes, and marketing the product to short term rental guests.
Click here to get $25 off your first order through Minoan. -
Holly and Brad from Our Faux Farmhouse joins Matt and Brian at the Berkshires Home Makeover in Lenox, Massachusetts. Holly and Brad tell us all about how they got their start in DIY home projects and interior design when they purchased their first home and started documenting the process online. Their design process during this project was guest centered and creating a more open and inviting space.
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Fariha Nasir from Pennies for a Fortune joins us from Lenox, Massachusetts, where Matt and Brian are covering The Berkshires Home Makeover. She is a self taught interior decorator with a background in painting. She started off transforming her home into a custom dream home, and tells us all about her process, her love of patterns and wallpaper, and how she adds depth to a room.
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Danielle Guerrero from Our Nest on Powell joins us at The Berkshires Home Makeover in Lenox, Massachusetts. Danielle is an influencer and designer who got her start in home improvements by doing DIY projects in her first home. Danielle is all about first impressions and she made improvements to the front entryway and throughout the home to make the space more usable and inviting.
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Rebecca and Pras, the vacation rental homeowners the vacation rental homeowners sit down with Matt and Brian and tell them about their experience during this project. They bought their home fully furnished and turnkey, but it lacked updated amenities. Once their home was chosen for this project, they were involved in the design process and the designers were able to make their home more inviting and functional as a vacation rental, without losing the character of the home.
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Matthew and Brian met up with Tim Rosolio, the Vice President of Vacation Rental Partner Success at Expedia Group. Tim talks about what makes a vacation rental more appealing to guests, and how important it is to list all of the amenities included in a listing. He highlights the fact that the right amenities can really change the seasonality of the property, and the guest experience.
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Join Matthew and Brian from Lennox, Massachusetts, for the first of an eight part series on the Berkshires Home Makeover. A collaboration between VRBO and The Home Depot, the Berkshires Home Makeover shows vacation rental homeowners just how easy it is to elevate the guest experience. Featuring three leading design-focused influencers and using furnishings and decor exclusively from The Home Depot, this is a project you are not going to want to miss. Tune in now!
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This week on GuestX, we met up with Alexander Limpert, the Co-Founder and CEO of GuestReady, a tech driven accommodation brand that focuses on short-term rentals. Alex explains GuestReady’s goal which is to offer guests unique stays with a consistent guest experience and high quality amenities. They also help owners through their sophisticated property management software that allows them to easily scale their business.
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Michael Goldin joins us this week on GuestX, the Co-Founder and Managing Director at Storied Collection, a niche hospitality company that features a collection of historic castles and estates. The idea behind Storied Collection came to be when Michael stayed at a historic property that had ties in his family lineage. Storied Collection allows guests to find unique and experiential stays with deep ties to history and ancestry.
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Steve Carran joins Matt and Brian this week on GuestX. He is the Director of Sales for Stayflexi, an all in one automation platform, PMS system, and booking engine for the hospitality industry. Steve explains the idea behind Stayflexi, which is to make the guest experience as flexible as possible. The system leaves the choice up to the guest whether they want to check in and out early or add experiences to their trip through a designated link.
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Ashley Ching joins us this week on GuestX, she is the founder and CEO of Inhaven, a home furnishing platform for the vacation rental industry. Ashley has years of experience as a merchandiser and brings a wealth of knowledge to the vacation rental industry. She highlights the importance of providing guests with a consistent and positive experience throughout their trip by furnishing the home with everything they will need.
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Steve Turk joins us this week on GuestX, he is the Managing Director of Turk Hospitality Ventures. Steve shares his vast experience in both the hotel and vacation rental industry. He addresses the need for set standards for both property managers and homeowners in the vacation rental industry, and the importance of setting parameters when partnering with a new homeowner.
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This week on GuestX, Sarah Dandashy the founder of Ask A Concierge joins us. Sarah is an industry veteran who has years of experience crafting curated experiences for guests so that they can fully experience the destination they're visiting. Sarah also touches on the duality of the human element and technology in the hospitality industry. Technology is helpful, but the human element is critical.
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Matt and Brian sat down with Mauricio Ramirez, the Commercial and Marketing Director at Mundo Imperial. Mauricio explains the idea behind Mundo Imperial, which combines luxury resorts with entertainment experiences that are unique to the company. Mauricio highlights the importance of strategic marketing to diverse clientele and catering to their needs and wants.
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Deborah Labi joins us this week on GuestX. She is a serial entrepreneur in the short term rental space and the founder of the Have You Got Network, The Guest Innspector & Techsplained Series. Deborah encourages all property managers to stay in their properties so that they can experience it as a guest would. She stresses this exercise, because cleaning services may miss critical details, which could lead to negative reviews.
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In this week's episode, Matt and Brian sat down with Matthew Heller, the founder of Performance Optimist Consulting, which helps organizations improve leadership competencies, customer service, and employee motivation. Matthew shares his wisdom and thoughts on what makes a great leader, which to him means having a passion for learning and people.
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This week on GuestX, we sat down with Brooke Pfautz, the CEO and Founder of Vintory. Brooke gets down to business and explains Vintory’s homeowner acquisition technology, which uses data to find and target desirable homes in a specific market. Brooke encourages property managers to keep growing within their target market and to differentiate themselves from the competition.
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