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In this episode of Lowdown on Low-Code, John Rymer interviews Sridhar Vembu, co-founder of Zoho, discussing the evolution of low-code platforms, the integration of AI, and the importance of governance in software development. Sridhar shares insights on Zoho's journey, the ideal customer profile for low-code solutions, and strategies for addressing larger enterprises. He emphasizes the need for control over technology and the role of AI in enhancing productivity and creating context-specific applications.
Takeaways
Zoho has been a pioneer in low-code since 2005.AI features in low-code are becoming commoditized.The integration of AI can enhance programmer productivity significantly.Ideal low-code customers have technical and domain knowledge.Zoho is evolving to meet the needs of larger enterprises.Governance and compliance are critical for low-code adoption.Zoho uses open-source databases to enhance performance.The company is investing heavily in security and privacy compliance.Professional tools are available for low-code users to manage software lifecycle.The future of low-code includes a blend of AI and traditional programming. -
In this episode of Lowdown on Low Code, John Rymer and Francis Carden discuss the evolution and impact of low code platforms with Richard Billington, CTO of Netcall. They explore Richard's journey in the low code space, the importance of reusability, and how empowering non-technical users is crucial for success. The conversation also delves into the shift from building to buying applications, the role of AI in enhancing low code development, and successful case studies like Network Rail's digital factory. The episode concludes with insights on the future of off-the-shelf applications and the growing significance of governance in low code initiatives.
Takeaways
Low code platforms are revolutionizing application development.Empowering non-technical users is essential for success.Reusability in low code is a key factor for efficiency.AI is becoming a critical component in low code development.Governance frameworks are necessary for managing low code projects.The shift from building to buying applications is underway.Digital transformation is driven by low code solutions.Successful low code implementations require collaboration and sharing.The future of applications lies in low code and AI integration.Organizations must adapt to the changing landscape of software development.01:37 - Richard Billington's Journey in Low Code
05:38 - The Evolution of Low Code Platforms
09:12 - The Importance of Reusability in Low Code
11:06 - Sector-Specific Solutions and Collaboration
13:17 - Empowering Non-Technical Users
17:07 - Challenges and Resistance in Adoption
19:28 - The Shift from Building to Buying Applications
24:10 - Success Stories: Network Rail's Digital Factory
28:39 - Integrating Customer Engagement with Low Code
32:36 - AI's Role in the Future of Low Code
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In this episode of Lowdown on Lowcode, John Rymer and Rob Koplowitz engage with James Taylor to explore the intersection of low code, AI, and decision management. They discuss the evolution of software, the impact of AI on jobs, and the importance of measuring effectiveness in IT investments. The conversation delves into the role of data, the need for business and IT engagement, and the challenges of mixing probabilistic and deterministic approaches in decision-making. Additionally, they address regulatory challenges and the future of AI in business.
Takeaways
AI will eliminate a huge number of jobs.The impact of AI depends on company strategy.You have to be really outcome-focused.Probabilistic models can magnify sloppy thinking.You need a mix of technologies for effective decision-making.Engagement between business and IT is crucial.Measuring effectiveness in IT investments is challenging.Data availability is key to decision-making.Human oversight is essential in AI applications.Regulatory challenges may hinder AI adoption.Timestamps
• 05:17 - The Impact of AI on Jobs and Business Strategy
• 11:05 - Measuring Effectiveness in IT Investments
• 21:24 - Mixing Deterministic and Probabilistic Approaches
• 27:42 - Decision Modeling and High Volume Transactions
• 32:45 - Human Involvement in Decision Processes
• 39:31 - Holistic Automation Strategies -
In this episode of Low Down on Low-Code, hosts Rob Koplowitz and Francis Carden welcome Vijay Tella, CEO and founder of Workato. They discuss the evolution of low-code technology, the importance of integration and orchestration, and the role of AI in optimizing processes. Vijay shares insights on the ideal client mindset, the balance between building and buying solutions, and the need for governance in AI applications. The conversation highlights the unique value propositions of Workato and the future of low-code innovations in 2025.
Takeaways
2025 is set to be a transformative year for low-code.Vijay Tella's journey reflects the evolution of integration technologies.A growth mindset is crucial for clients looking to innovate.Integration and orchestration are central to low-code success.AI can enhance process optimization but requires careful governance.The build vs. buy debate is nuanced and context-dependent.Trust and control are essential in AI applications.Understanding the customer journey is key to effective orchestration.Workato aims to simplify integration for broader accessibility.The future of low-code lies in reimagining processes and experiences.Timestamps
03:15 - Vijay Tella's Journey into Tech and Automation06:10 - The Ideal Client: Growth Mindset and Systems Thinking08:55 - Integration and Orchestration: The Heart of Workado12:18 - AI's Role in Process Optimization and Integration15:10 - Build vs. Buy: Navigating Client Needs20:10 - Governance and Guardrails in AI Applications24:18 - The Future of Workado: Trust and Predictability in AI -
In this episode of the Lowdown on Low-Code podcast, Ryan Duguid and Rob Koplowitz engage with Niranjan Vijayaragavan, the head of product at Nintex. They discuss the evolution of Nintex, its rebranding, and the exciting future of low-code automation, particularly in the context of AI integration. Niranjan shares his journey in the tech industry, the vision for Nintex's platform, and how it aims to empower mid-market organizations to automate their business processes effectively. The conversation also touches on the importance of building applications, the role of AI in development, and the ideal customer profile for Nintex's solutions. As they wrap up, they reflect on the growth and scale of Nintex, emphasizing the platform's potential to solve complex business challenges.
Takeaways
Nintex is undergoing a rebranding exercise to enhance its market presence.Niranjan's background includes significant experience in engineering and product management.The future of organizations lies in building solutions on low-code platforms.Nintex aims to provide a comprehensive automation platform for mid-market organizations.AI integration is crucial for enhancing the capabilities of low-code platforms.Nintex's growth is driven by a shift from on-prem to cloud solutions.The platform is designed to solve a wide range of business processes.Nintex is focusing on building packaged solutions for specific industries.The ideal customer profile includes mid-market organizations with specific automation needs.The conversation highlights the importance of understanding customer requirements in product development. -
In this episode of Low Down on Low-Code, Rob Koplowitz and Leigh Michl discuss the evolution of process automation, the impact of AI, and the importance of orchestration in digital transformation. Leigh shares his journey into the tech world and highlights the need for businesses to be involved in automation efforts. The conversation also touches on the challenges of integrating AI into existing processes and the potential pitfalls of chasing hype cycles in technology.
Takeaways
Automation is essential for successful digital transformation.Most processes are more similar than different, allowing for reuse.AI should be viewed as a tool, not a replacement for human oversight.Orchestration is crucial for managing complex processes effectively.Businesses must collaborate closely with IT for successful automation.The hype around AI and automation can lead to misguided efforts.Understanding edge cases is vital for effective process automation.Transparency and explainability are critical in regulated industries.Rushing into new technologies without understanding can be detrimental.Personal experiences can provide valuable insights into business processes.Timestamps
02:30 - Leigh Michl's Journey to Ultimus09:31 - The Role of AI in Process Automation12:38 - The Importance of Orchestration20:49 - The Need for Business Involvement in Automation25:59 - Ski Racing and Personal Stories -
Scott Francis, co-founder, former CEO and current board member of BP3 joins Low Down on Low-Code to discuss the critical role services firms play in driving value from DPA and low-code programs. Scott has spent his career in high-tech and the majority has been focused on helping organizations embrace and drive process optimization. He joins Francis Carden and Rob Koplowitz for a great conversation on the emerging AI landscape and how it will shift the low-code value proposition, new ways to think of legacy application modernization and a host of other topics.
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In this episode of Lowdown on Low-Code, Rob Koplowitz and Ryan Duguid engage with Laura Rodriguez, an IBM Master Inventor, to explore the intersection of artificial intelligence and design in application development. They discuss the evolving role of AI in user experience, the importance of collaboration between product, design, and engineering, and the future implications of AI in low-code development. The conversation also touches on the challenges and opportunities presented by AI, as well as its potential impact on board games and user interaction.
Takeaways
AI fluency is essential for modern design practices.Collaboration between product, design, and engineering is crucial.Healthy working relationships foster innovation.AI can democratize app creation for non-professionals.User experience design is evolving with AI capabilities.Expectations around AI need to be managed carefully.The future of user experience will be more fluid and intuitive.AI can enhance traditional board games with immersive experiences.Understanding AI's limitations is key to effective use.The role of a master inventor involves mentoring and innovation.Timestamps
00:00 - Introduction to Low-Code and AI in Design05:00 - Laura Rodriguez: Journey to Master Inventor06:23 - The Role of a Master Inventor at IBM08:17 - Collaboration Between Product, Design, and Engineering13:19 - AI's Impact on Design and User Experience20:23 - Future of User Experience with AI26:59 - Navigating Risks in AI Development31:00 - AI as a Co-Pilot in Low-Code Development36:12 - The Intersection of Board Games and Technology -
In this episode of Lowdown on Lowcode, hosts Francis Carden and Rob Koplowitz engage with Alan Trefler, Founder & CEO of Pegasystems, discussing the evolution and significance of low code and no code development. They explore Alan's journey into technology, the importance of modeling in software development, and the challenges posed by legacy systems. The conversation highlights the role of AI in modernizing applications and introduces Pega's innovative Launchpad, which aims to simplify application development for a broader range of users.
Takeaways
• Low code is gaining traction due to frustrations with legacy systems.
• Model-driven development is key to effective software solutions.
• AI is transforming how applications are built and managed.
• Pega's approach focuses on creating models rather than writing code.
• The transition to low code requires cultural change within organizations.
• Blueprint allows users to visualize and create applications easily.
• Legacy systems create significant technical debt that needs addressing.
• Pega Cloud simplifies operational complexity for businesses.
• The Launchpad offers a new way for ISVs to build applications.
• Generative AI enhances the development process by providing best practices. -
In this episode of Lowdown on Low-code, John Rymer and Rob Koplowitz discuss the evolution and impact of low code in the DACH region with Markus Bernhardt. They explore the formation of the Low-Code Association, the role of SAP in promoting low code, cultural factors influencing its adoption, and the significance of citizen development. The conversation also touches on the challenges faced by smaller firms and the public sector in implementing low code solutions, as well as the emerging trends in AI and its integration with low code technologies.
Takeaways
Low code is a journey that requires organizational change.SAP's influence is significant in promoting low code adoption.Cultural factors in Germany emphasize structured processes.The Low-Code Association aims to advance low code in enterprises.Citizen development is gaining traction but is still behind the US.Smaller firms face challenges in adopting low code due to budget constraints.AI is seen as a key enabler for low code and process automation.Education and governance are crucial for successful low code implementation.Public sector projects are increasingly utilizing low code solutions.The DACH region has a vibrant low code community with diverse platforms. -
In this episode of the Lowdown on Low-Code, Rob Koplowitz, Ryan Duguid, and John Rymer sit down with Rick Greenwald to discuss the concept of evaluative research in technology purchasing. They explore how evaluative research helps buyers navigate complex decisions, the role of analysts in shaping vendor perceptions, and the implications of crowdsourced feedback. The conversation emphasizes the importance of understanding individual needs when making purchasing decisions and introduces a new approach to evaluative research being developed at Analysis.Tech, aimed at providing tailored insights and up-to-date information for buyers.
Takeaways
Evaluative research is designed to help buyers make complex decisions.Analysts provide insights but buyers often simplify their findings.Crowdsourced feedback can be valuable but lacks nuance.Understanding your needs is crucial for effective decision-making.There is no universal leader in the market, only leaders for specific needs.The evaluative research process must adapt to rapid market changes.Feedback from users is essential for refining evaluative research.A tailored approach to evaluative research can enhance buyer experience.The importance of collaboration between vendors and analysts is emphasized.Future evaluative research will focus on real-time updates and broader vendor inclusion. -
This week's Low Down on Low Code features Simon Owen, formerly leader of the Power Ranger citizen developer program at GSK, and now a governance guru and change enabler at Avanade. Simon joins hosts Dave Marcus and John Rymer to demystify governance of citizen development and highlight its surprising benefits.
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Low-code has become an indispensable part of developing new software faster and cheaper while unleashing innovation from within the business. But, what about the majority of your processes that remain locked in legacy applications? Himanshu Arora, COO of Rhino.AI joins us to discuss how Rhino has tackled that issue head on. In this week's Low Down on Low-Code, Himanshu, Rob Koplowitz and John Rymer discuss Rhino.AI's approach to migrating legacy applications to any low-code platform and moving your transformation efforts from the long-tail of your processes right into the core of your business.
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In this episode of Lowdown on Low Code, John Rymer and Ryan Duguid engage with Suresh, the founder and CEO of Kissflow, to explore the evolution of citizen development and the low-code movement. Suresh shares his journey from developing rule engines to creating Kissflow, a platform designed to empower business users to develop applications without extensive coding knowledge. The conversation delves into the role of Chief Digital Officers in driving digital transformation, the characteristics of successful citizen developers, and the impact of generative AI on the future of low-code development. Suresh emphasizes the importance of understanding the semantic gap between human thought processes and programming, and how Kissflow aims to bridge that gap, making it easier for users to create applications. The episode concludes with insights on the potential of low-code platforms in transforming business processes and enhancing productivity.
Citizen development is a significant and evolving topic.Kissflow was born from the need to democratize application development.Excel remains one of the most successful low-code tools.The Chief Digital Officer plays a crucial role in digital transformation.Identifying the right individuals for citizen development is key.Generative AI can help bridge the semantic gap in application development.The 3% figure represents the potential citizen developers in an organization.Kissflow aims to empower business users to create applications easily.Disposable applications can be created using generative AI.The future of low-code development is promising with advancements in technology.
TakeawaysTimestamps
02:27 - The Origins of Citizen Development and Low-Code Platforms10:47 - Target Customers for Low-Code Platforms14:05 - Selling Platforms vs Solutions17:00 - The Role of CDOs in Driving Transformation19:08 - Different Use Cases for Low-Code Platforms23:39 - Unlocking the Potential of Citizen Development29:14 - Characteristics of Successful Citizen Developers33:44 - Addressing the Semantic Gap in Citizen Development36:14 - The 3% Rule: Process Knowledge and Organizational Authority37:51 - Disposable Applications: A Future Possibility of Low Code -
Want to get the low down on AWS App Studio? Listen to this week's Low Down on Low-Code podcast! GM Sriram Devanathan joins Ryan Duguid and Rob Koplowitz to dive into the details. AWS, a massive player in cloud computing, jumps into the crowded low-code market with a brand new entry built from the ground up to take advantage of AWS services including a massive investment in AI.
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Summary
In this episode of Lowdown on Low-code, hosts Rob Koplowitz and John Rymer engage with Raveesh Dewan, CEO of Joget, to discuss the critical role of a Center of Excellence (COE) in the adoption of low-code platforms. Raveesh shares his journey into the low-code space, the evolution of Joget, and the importance of establishing a COE to facilitate technology adoption within organizations. The conversation covers the challenges of setting up a COE, the necessary investment and commitment, the roles within a COE, and the relationship between COE and IT. Raveesh emphasizes that a COE should serve as a coach rather than a gatekeeper, fostering collaboration and ensuring that technology is used effectively across the organization. The episode concludes with insights on the longevity and evolution of COEs as organizations adapt to changing needs.
Establishing a COE is a complex task that requires careful planning.A COE should focus on facilitating and supporting delivery teams, not controlling them.Senior management commitment is crucial for the success of a COE.The right mix of technology knowledge and organizational understanding is essential for COE members.Building relationships with delivery teams is key to a COE's effectiveness.COEs should be seen as coaches, not gatekeepers.Investment in a COE should be long-term, not short-term.COEs must adapt to changes in personnel and organizational goals.The COE's role is to ensure technology is used appropriately and effectively.A COE should evolve over time, but never fully disappear as long as technology is in use.
TakeawaysTimestamps
09:18 - Introduction to Joget and the COE10:58 - Senior Management Commitment and Resource Investment22:55 - Roles and Reporting Structure in the COE24:53 - Mapping Technology Capabilities to Organizational Needs26:45 - COE as a Path to Accelerate Delivery30:37 - Evolution and Longevity of the COE -
In this conversation, Dave Marcus and Francis Carden interview Prince Kohli, the CTO of Automation Anywhere. They discuss the evolution of RPA and AI in the automation industry, the differentiation of Automation Anywhere in a crowded market, and the value proposition of their platform. They also touch on the competition and partnership with Microsoft and the importance of delivering measurable business outcomes to customers. The conversation highlights the focus on AI agents, process orchestration, and solution accelerators as key areas of investment for Automation Anywhere.
Automation Anywhere has evolved from traditional RPA to Gen 3 automation, which combines RPA with machine learning and AI.Their platform focuses on AI agents, process orchestration, and solution accelerators to deliver measurable business outcomes.Automation Anywhere competes with Microsoft in the automation space but differentiates itself by providing enterprise-level automation solutions.The convergence of marketing terms and the complexity of the automation market can confuse customers, but the focus should be on solving specific business problems.Customers value the ability to quickly deploy automation solutions and see tangible results, which Automation Anywhere enables through their platform.
Takeaways -
Shell's Paul Kobylanski is back for a second episode of Low Down on Low-Code with John Rymer and Rob Koplowitz. Shell has unleashed 4000 business people to drive business optimization in an extremely complex, sophisticated and risk averse environment. Paul takes us through Shell's strategy to engage and energize the business to drive better business outcomes. Paul then takes us through Shell's governance program that allows Shell to unleash innovation while maintaining Shell's "resolute focus on safety".
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This week's guest and topic are so big we have to do it over the course of two episodes. As organizations struggle with building broad citizen developer programs on top of low-code investments, a few shining examples of success stand out, none better than what Paul Kobylnaski and team have built at Shell. Paul joins John Rymer and Rob Koplowitz to discuss a broad range of topics including building the business case with Finance engaging the business with sophisticated change management and the nuts and bolts of running a program that provides transformative business value while managing risk in an environment with no room for error.
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In this episode of Low Down on Low-Code, hosts Dave Marcus and Francis Carden interview Graham Sheldon, the Chief Product Officer for UiPath. They discuss the evolution of UiPath's product strategy and offerings over the past 20 months, as well as its differentiated value proposition in the crowded market of low code and RPA. They also explore the concept of agentic AI and its role in UiPath's platform. Additionally, they touch on the relationship between UI automation and broader business transformation, as well as the competitive landscape, including Microsoft's role in the low code world. The conversation explores the role of AI in automation and the importance of combining AI with deterministic rules-based frameworks. It highlights the need for policies, governance, and business logic in automation, while also acknowledging the potential of AI to enable proactive and adaptive work. The discussion emphasizes that AI is not yet at a point where it can replace the capabilities of RPA and automation, but rather complements them by expanding the set of use cases.
Takeaways
UiPath has evolved its product strategy and offerings over the past 20 months to create a more unified developer and administrative experience for end-to-end automation.Agentic AI is a concept that involves AI making more complex decisions and recommendations, while still involving humans in the loop for validation and critical decision-making.UI automation still plays a crucial role in business transformation, especially for legacy systems and processes that are not yet ready for complete reimagining.UiPath collaborates with other companies, such as SAP and Microsoft, to provide seamless end-to-end automation solutions and leverage their respective strengths.The role of UI automation in the broader low code world is still relevant, as there are specific use cases where deterministic decisions and reliability are essential. Policies, rules, and governance are crucial in automation, while AI complements them by enabling proactive and adaptive work.AI is not yet advanced enough to replace the capabilities of RPA and automation.AI expands the set of use cases for automation, allowing for more front-end, flexible, and adaptive work.UiPath's partnership with Microsoft integrates Copilot and Autopilot to enable action and complete work across different systems.👉 For more interactive sessions with our hosts and industry experts, visit analysis.tech.
Timestamps
00:10 - Introduction and Background
03:20 - Evolution of UiPath's Product Strategy and Offerings
12:18 - Understanding Agentic AI and its Role in UiPath
16:02 - The Role of UI Automation in Business Transformation
20:16 - Collaboration with Other Companies in the Automation Space
27:25 - UI Automation in the Low Code Landscape
29:26 - The Role of AI in Automation and the Importance of Policies and Governance
31:49 - Expanding the Set of Use Cases for Automation with AI
32:49 - The Limitations of the Chat Metaphor and the Integration of Copilot and Autopilot
36:17 - Process Orchestration and Modeling Processes
Tune in now and get the Low Down on Low-Code! 🎧 - Se mer
