Episoder
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Kimberly George, Global Chief Brand Officer at Sedgwick, is joined by Max Koonce, Chief Claims Officer. They discuss the prevalence of mental health claims, inspired by a commentary paper that Max and his team released titled Unveiling the Hidden Struggles: Mental Health and Workersâ Compensation.
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Kimberly George, Global Chief Brand Officer, is back in the podcast booth, this time speaking with David Setzkorn, MBA, CPCU, Senior Vice President Workforce Absence & Disability Practice Leader.
Their conversation focused on employee benefits in 2025 and the importance of going beyond what is expected from a companyâs benefits to attract and retain the best employees.
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Kimberly George, Sedgwick's Global Chief Brand Officer, spoke with Kathy Tazic, Senior Vice President and Managing Director of Learning and Development, about new strategies, opportunities, and solutions to support colleague training, development, skills, and more in 2025.
The conversation focused on strategies for talent development at a global level, and the importance of understanding what colleagues need in terms of support for both short-term and long-term growth. As claims management teams continue to evolve, so do training and development programs, and this will require forward-thinking ideas to meet the needs of colleagues, clients, and customers.
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As we gear up for National Comp, the conversations around our AI Care Guidance model and Clinical Pathways will be front and center, especially as it pertains to musculoskeletal injuries. Employers who tailor to the specific needs of each injured worker and address them holistically will witness positive outcomes. But it takes a patient-centric approach with the right partner to get there. In this podcast, Beth Burry and Josephine Copeland weigh in on the use of technology to identify claims that can benefit from clinical intervention, the types of data that are most beneficial, and how we can develop unique clinical care pathways specific to the injury types and employee needs. Tune in and be sure to connect with us at National Comp.
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In today's rapidly evolving market, electric vehicle (EV) safety has become a significant focus. The unique aspects of EVs, such as their complex electrical systems and battery components, necessitate a different approach to property loss adjustment compared to traditional combustion engine vehicles. In this podcast, hear from Barry Porter, Quality Team Lead, about advanced driver-assistance systems (ADAS), the integration of telematics data and more.
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There are countless risks that theatres and theatre productions might be exposed to that could result in an insurance claim. In fact, in recent months, there have been some high-profile examples in the UK of unfortunate cast injuries. In this podcast, hear from Sedgwick adjuster, Freddie Cambanakis, and guest speaker, Tome Levi about best practices when it comes to mitigating risks, ways to stay ahead of changing audience trends and which emerging trends to keep an eye on next year.
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The litigation landscape is always evolving, with suits being filed sooner than in the past. What factors are contributing to this change? Which strategies can help avoid litigation altogether? What other liability trends should the market keep an eye on this year? Hear from Steve Ellis, VP of Liability and Max Koonce, Chief Claims Officer in this podcast about plaintiff bar tactics, data analytics, AI-led decision making, ADAS and more.
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When you hear the words "artificial intelligence" you might feel hesitant and confused or excited and optimistic. In this podcast, weâre joined by Leah Cooper, Global Chief Digital Officer and Josephine Copeland, SVP, Product Design and Strategy, who weigh in on the history of artificial intelligence (AI), dive deep into the ways that AI is being used in the managed care space, share how to manage client expectations and more.
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Ketamine has long been used as a procedural anesthesia, but according to some experts, it has the potential to treat pain conditions like depression, anxiety, post-traumatic stress disorder (PTSD) and more. In this podcast, Dr. Reema Hammoud, AVP, Clinical Pharmacy and Utilization Review and Dr. Teresa Bartlett, Managing Director, Managed Care weigh in on the risks and side effects of Ketamine, explore the research, share examples of medical versus recreational usage, and compare it to other medications.
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Media and entertainment specialists must have an in-depth understanding of the intricate film, television, music, theatre and live-event landscape. While leading clients through the claims process, they must also mitigate risks and financial exposures whilst protecting brand reputations and commercial relationships. In this podcast, Alex Nicoll, Director of Media and Entertainment in the UK, weighs in on the emerging risks and types of losses that his team continually witnesses. Stay tuned for more on this topic at the upcoming BIBA Conference.
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As part of last week’s International Women’s Day celebrations, our very own Alison Unwin, director of home adjusting and outsource, was awarded the honour of being featured in Insurance Business UK’s Elite Women report. In this podcast, we hear first-hand about her experience in the industry, lessons throughout her loss adjusting career, memorable experiences and words of wisdom for industry newcomers.
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There is a lot of media attention surrounding weight loss drugs these days. Whether the story is about the most recent celebrity using these medications or a story of patients having difficulty getting access. In this podcast, we're joined by Dr. Paul Peak, Dr. Teresa Bartlett and Dr. Andrew Newhouse who weigh in on what these medications are, why they are grabbing all the headlines and how they might impact healthcare and workersâ compensation.
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The Family and Medical Leave Act (FMLA) offers leave with job and benefit protection to eligible employees for qualifying events. However, employers are not required to pay employees when they take leave under FMLA or similar leave laws. In response to the absence of a federal paid leave law, multiple states throughout the U.S. have enacted their own programs to provide employees in their states with paid family and/or medical leave. The challenge is that these mandates differ widely from one another, resulting in a confusing patchwork of benefit and leave policies that creates major compliance challenges for employers that have employees in multiple jurisdictions. Learn more in this podcast featuring two of our workforce absence experts: Brice Caswell, director of product compliance and statutory administration and David Setzkorn, SVP, workforce absence and disability practice leader. #FMLA
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Over the past several days, winter storms across the U.S. have led to power outages, freezing pipes, dangerous roads and more. As the 2024 winter weather season continues to unfold, what should insurers, property owners and vehicle owners keep in mind? Listen to today's podcast to get the latest from Nicole Bartunek and Andy McCallum.#winterweather #weather #stormseason #insurance
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According to the Pew Research Center, millions of Baby Boomers are retiring each year â leaving critical gaps in the U.S. labor force. In this podcast, Katey Bey, head of global total rewards and Josh Smith, head of Americas CR & global head of talent, weigh in on burnout in the workplace, professional development opportunities, retaining talent and more.
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We know that transparent and robust data helps drive the best claims outcomes, but many employers have discovered that while the data is available, without the right partner, it can be difficult to get to the actionable information needed to drive improvements and confirm successful claims management efforts. In this podcast, we're joined by Adam Fisher, chief data officer, who weighs in on benchmarking tactics, holistic claims handling, the benefits of end-to-end integration, and more.
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The paid family and medical leave landscape has become more complex and state-by-state differences remain, but employers can take proactive steps to streamline their policies. In the world of accommodations for injured or disabled employees, training and interactive dialogue has never been more critical to recovery, inclusion and engagement. As the needs of our global workforce continue to change, employers also have a responsibility to keep employees healthy and productive. Learn more in this podcast featuring three of our workforce absence experts: Bridget Caswell, director of compliance and statutory administration, Adam Morell, assistant vice president, product compliance and Sara Elder, senior vice president, operations.
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Professional indemnity insurance â also referred to as professional liability or errors and omissions â is used by lawyers, accountants and other professionals who require expert guidance and coverage for their business. In this podcast, Neil Wright, director, professional liability claims, weighs in on the types of coverage, the differences between them, and the benefits of these policies.
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Many of our listeners may not be familiar with modern methods of construction â commonly referred to as MMC. In today's blog, Mike Beber, chartered building surveyor, discusses some advantages and disadvantages of MMC, the status of this type of building in the UK, the risks that insurers and brokers should be aware of, transferability of modular construction to other industries and more.
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Even the most fragile objects of history are exposed to threat. The spate of activist attacks on fine art in major European museums, including Van Goghâs âSunflowersâ and the Mona Lisa are a reminder that fine art claims are on the rise. In fact, while many acts of vandalism on museum artworks are common, they are rarely publicized. Creating awareness of potential risk exposures and asset vulnerability can potentially stop a loss event from escalating, or stem it completely. In today's podcast, we're joined by Grace Best-Devereux, executive adjuster, fine art and jewellery, and Aliette Fenton-Sharp, claims underwriting director, who discuss the types of fine art claims Sedgwick handles, the importance of determining risk exposures and more.
