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The Blue-Collar Twins sit down with Scott Nelson, founder of Central-Jersey’s iconic Oceanside Service—the turquoise-truck HVAC firm he bootstrapped for 36 years before handing the keys to private equity earlier this spring. Scott unpacks the branding bets, “golden-handcuff” culture, and 20 %-margin playbook that turned a $600 van into a top-1 % contractor (and a life-changing buyout).Buzz EP 203 Scot N Mix …
You’ll hear:
Branding on Wheels – why he painted every truck Caribbean blue (and wrapped the last two).25-Minute Rule – slashing windshield time to keep service profit-positive.Earn While You Learn – duct-cleaning crews as a talent farm for techs and installers.Golden Handcuffs – split-dollar life insurance that locked managers in for 15 years.Pricing for 20 % Net – escaping the HVAC industry’s 1.5 % average.PE Negotiations – walking from the table until the acquirer funded his staff’s benefits.Life After the Sale – why he turned down a six-figure consulting gig to just be “Grandpa Scott.”Stick around for Dylan’s quick CTA to Paul Giannamore’s Private-Equity Masterclass playlist—then audit your own “billable hour” before the next heat wave hits.
From PE Teachers to Pest Control Owners: The Julio Twins Share Their POTOMAC Experience
https://youtu.be/HAx9noqsqTo
https://www.linkedin.com/in/paulgiannamore
www.potomaccompany.com
https://bluecollartwins.com
Produced by: www.verbell.ltd
Timestamps (podcast.co-ready)
00:00 – Cold-open: “I never worried a second about competition—just do me.”
00:35 – Jason & Jeremy welcome 36-year HVAC veteran Scott Nelson of Oceanside Service
01:40 – One-man startup to 24 trucks & 32 staff: the scale story
03:00 – Turquoise trucks, spotless wheels: branding that sells before you speak
04:50 – The 25-minute territory rule and killing windshield waste
06:20 – Community roots: firefighter networks & word-of-mouth growth
08:15 – Mindset: “The world’s easy—people make it hard.”
10:30 – Relationship > transaction: serving three homeowner generations
12:00 – Air-duct crews as a paid training academy (“Earn while you learn”)
14:20 – Recruiting from vo-techs; achieving near-zero turnover
16:25 – Golden Handcuffs: $500 k split-dollar life policies for key managers
19:10 – Overpaying staff & investing in real estate instead of raises for himself
21:30 – Grooming his son to take over; stepping back from fire-service leadership
24:00 – Private-equity courtship, the NDA era, and negotiating staff benefits
27:40 – Charging for value: hitting 20 % net vs. industry’s 1.5 %
30:50 – Crushing costs: $500 k in insurance & healthcare, total transparency with crew
33:00 – Advice to a $500 k contractor: know your P&L and ditch new-construction work
35:15 – Tech stack: why ServiceTitan (at $7 k/mo) was worth every penny
37:00 – Recession-resistant revenue: maintenance plans & premium system sales
40:30 – Post-exit life: “Most of my hair, half my sanity—and all my family time.”
42:00 – Parting shot: watch your kids grow up and work on (not in) the business
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Lifeguard buddies turned blue-collar founders Jason & Jeremy Julio reconnect with longtime friend John Majeski—once a Manhattan finance analyst, now the force behind four thriving SERVPRO franchises across New Jersey. John breaks down the gritty first three-year slog, the culture playbook that powers his team, and the BHAG that keeps everyone rowing: “Be the #1 SERVPRO in the Northeast by 2034.
You’ll hear:
Career 180° – ditching Wall Street for sewage back-flows and never once looking back.Buying, Not Building – why acquiring an eight-month-old franchise beat starting from scratch.The ‘World’s Strongest Man’ Analogy – John’s trick for pushing past those brutal year-one cash-flow dips.Decentralized Command – Jocko Willink–inspired leadership that lets techs solve problems in real time.KPIs That Matter – estimate-conversion, labor spend, and the charity challenges that magnetize talent.Road to #1 – four territories in Monmouth, Bergen & Hudson Counties—and the expansion filter he uses before every new deal.Stick around for Dylan’s quick CTA to Paul Giannamore’s Private-Equity Masterclass playlist—before you sprint, paddle, or pedal to your own big, hairy, audacious goal.
From PE Teachers to Pest Control Owners: The Julio Twins Share Their POTOMAC Experience
https://youtu.be/HAx9noqsqTo
https://www.linkedin.com/in/paulgiannamore
www.potomaccompany.com
https://bluecollartwins.com
Produced by: www.verbell.ltd
Timestamps (podcast.co-ready)
00:00 – Cold-open: John on culture (“You’ve got a culture whether you admit it or not.”)
00:35 – The Blue-Collar Twins’ welcome their “lifeguard brother” to the Buzz
01:40 – 28-year friendship recap: beach stands to boardrooms
02:30 – Finance burnout & the call to entrepreneurship
04:00 – Picking SERVPRO over Rainbow & PuroClean: brand power wins
06:00 – Mentor Larry Levy’s push: “Quit, build something of your own”
08:00 – Year-one reality check: 7-day weeks, $1.5 k left in the bank
11:00 – Acquiring an eight-month-old franchise (father bails sons out)
12:00 – Fire, water, mold 101—explaining restoration to homeowners
14:00 – Delegation pains and the first full-time hires
15:30 – Sandy & other storms: moments that forced scale-ups
16:10 – Learning on the fly: history major → KPI geek
18:30 – Athletics → entrepreneurship: training, planning, grit
21:00 – Community marketing: beach clean-ups, charity paddles, Eli Manning match
22:45 – Extreme-challenge rundown: 17-mile paddle, 216-mile bike, next 100-mile ultra
27:00 – Four-franchise footprint; city-versus-suburb logistics
29:30 – Building culture: decentralized command & trust lattices
33:40 – BHAG revealed: #1 SERVPRO Northeast by 2034
38:00 – Exit philosophy: build it right and every option stays open
39:00 – Most fulfilling metric: techs who go from basement to first home
40:30 – Core KPIs: estimate conversion & labor as % of sales
41:40 – Wrap-up, Paul's Masterclass CTA & closing credits
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Mangler du episoder?
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Meet Jason & Jeremy Julio—the Blue-Collar Twins—as they trade gym whistles for board-room banter and join producer-turned-host Dylan Seals behind the mic. In their debut as co-hosts they unpack:
Side-Hustle Genesis – the late-night kitchen-table brainstorm that birthed Last Bite Mosquito & Tick.Scaling While Clocked-In – juggling lesson plans, beach-club shifts, and 55 techs by reinvesting every dollar.The Potomac Playbook – how CIMs, buyer psychology, and a discipline 90 % of sellers flunk drove an eight-figure deal with Viking Pest / Anticimex.Seller Blind Spots – retention metrics, seasonality traps, and the DIY mistakes that leave millions on the table.Round 2: Ruff Stuff – their new dog-waste start-up, why it’s today’s mosquito moment, and the five-year path to another flip.Level-Up Rituals – ultra-marathons, charity paddles, and mindset hacks that keep their teams resilient and hungry.Coming Up – teaser for next week’s Servpro deep-dive with restoration king John Majeski.Stick around for Dylan’s quick CTA to Paul Giannamore’s Private-Equity Masterclass playlist—then fire up that 100-mile mindset of yours.
From PE Teachers to Pest Control Owners: The Julio Twins Share Their POTOMAC Experience
https://youtu.be/HAx9noqsqTo
https://www.linkedin.com/in/paulgiannamore
www.potomaccompany.com
https://bluecollartwins.com
http://www.ruffstuffnj.com
Produced by: www.verbell.ltd
Timestamps
00:00 - Cold-open – Jason Julio on fear & resilience
00:35 - Dylan Seals grabs the mic & introduces the Blue-Collar Twins
01:40 - First meeting in San Juan, karaoke-loving “Mexican,” and Potomac memories
03:10 - Humble beginnings: Long Branch childhood, teaching careers, twin dynamics
04:15 - Multiple side-hustles & the light-bulb moment: “What about mosquito control?”
05:00 - Rejecting the franchise route; deciding to build Last Bite from scratch
06:50 - One truck to statewide: early scaling playbook & brand evolution
07:25 - TCNJ football days & how college camaraderie shaped their operator roles
14:40 - Level-up charity challenges: 217-mile bike ride, Eli Manning match, next 100-mile ultra
24:20 - What happens after you call an M&A advisor—Potomac’s diligence process demystified
26:40 - Yin-and-yang leadership: Jason’s strategy vs. Jeremy’s operations
28:50 - “90 % of owners aren’t ready”: systems, books, and timing the peak before you list
31:15 - SIMs, buyer meetings, and Potomac’s gatekeeping of your calendar
33:00 - Strategics vs. Private Equity 101 & the lure of the “second bite”
35:20 - Exit revealed: Viking Pest (Anticimex) acquires Last Bite; why seasonality mattered
36:55 - Navigating the 12-month earn-out and protecting customer retention
41:25 - Rough Stuff launch: why dog-waste is today’s mosquito moment & barriers are low
42:35 - Is America too lazy to scoop poop? Market adoption math & service pricing
44:30 - Five-year plan: grow Rough Stuff to $4–5 M and flip again
50:55 - Boardroom Buzz community shout-out & podcast mission going forward
52:45 - “Episode 201—big shoes to fill” – official hand-off & next-week teaser
53:20 - Dylan’s outro, CTAs to Potomac & the Private-Equity Masterclass playlist
54:00 - Closing credits & final reminders to connect with Potomac M&A
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Meet Jason & Jeremy Julio—the Blue-Collar Twins turned eight-figure sellers— as they step in as your new co-hosts of The Boardroom Buzz. In their maiden voyage they flip the script, putting mentor Paul Giannamore in the hot seat to uncover the back-alley hustle that took him from inner-city Chicago to building Potomac M&A into a middle-market powerhouse.
You’ll hear:
How the twins scaled a New Jersey pest-control roll-up while teaching full-timePaul’s early days flipping farm gear, tech-banking in the dot-com frenzy, and spotting gold in fragmented service marketsWhy CEOs should obsess over root-cause thinking (and Paul’s daily “thinking walks”)The inside story of hiring Franco “The Mexican” and building a 25-deal pipelineWhat makes fire-suppression, lawn, and niche res-service verticals today’s M&A greenfieldStick around for Paul’s blunt take on leverage, buyer psychology, and the mindset shift owners need three years before an exit.
From Gym Teachers to Service Leaders: The Julio Twins' Story | Last Bite Mosquito, Viking Pest https://youtu.be/DAYxtzhswxs
From PE Teachers to Pest Control Owners: The Julio Twins Share Their POTOMAC Experience https://youtu.be/HAx9noqsqTo
https://www.linkedin.com/in/paulgiannamore
www.potomaccompany.com
https://bluecollartwins.com
Produced by: www.verbell.ltd
00:00:00 Cold-open – Paul on “no pep-talks, only strategy.”
00:00:56 Jason & Jeremy Julio frame the episode’s purpose.
00:02:56 Teacher-to-$15 M exit – twins recap scaling while holding day jobs.
00:04:53 Paul’s childhood: Chicago schools → Italy & Spain.
00:09:10 Cornell years, full scholarship & skipping community college.
00:11:55 First deal – buying a combine attachment at a farm auction.
00:18:20 Dot-com boom: Lehman → Credit Suisse tech-M&A under Frank Quattrone.
00:24:40 Private-equity at American Capital → founding POTOMAC (2003).
00:27:05 Discovering pest-control M&A; the Orkin/Terminix duopoly era.
00:31:05 Philosophy: “Put the seller first—profit follows.”
00:34:50 Shift from deal-maker to “psychodynamic” CEO coach.
00:38:00 Legacy talk – “Play the hand you’re dealt better than anyone.”
00:40:55 Enter “the Mexican” — Franco’s gladiator-style interview story.
00:46:25 Daily routine & thinking leverage (25 k steps, no morning calls).
00:54:00 Smashing limiting beliefs: four-minute-mile analogy for owners.
00:59:40 What’s hot in M&A: lawn-care roll-ups; fire-protection next.
01:06:05 Advice to 18-year-old Paul: guard health, seek balance.
01:08:10 Top travel picks – Istanbul, Switzerland, Japan keep calling.
01:12:50 Dylan Seals outro – CTA to POTOMAC M&A Masterclass playlist.
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Brian Gottlieb, author of Beyond the Hammer, joins Patrick Baldwin in The Boardroom to share his inspiring story. From launching his home improvement business with just $3,000 and a folding table, Brian built a thriving organization with 600 employees. He attributes much of his success to a people-first leadership philosophy, emphasizing the importance of developing employees and fostering a strong company culture. How can leaders ensure their people are set up to achieve their highest potential?
Brian dives deep into the idea that businesses grow only as much as their people do. He explains the value of becoming a training organization, creating an environment where every team member feels invested in the mission. With tools like his Sphere-Center-Sphere feedback framework, he highlights how effective communication and belief can motivate employees to improve and contribute at their best. What would happen if leaders focused on inspiring belief in their teams every day?
Finally, Brian discusses how business discipline—simplifying processes, forecasting growth, and setting clear goals—can help companies avoid complexity and achieve sustainable results. He stresses that building a great business requires more than good ideas; it takes focus, consistency, and trust in the team. What steps can you take to simplify your business and create a culture of growth and accountability? Tune in to discover actionable strategies to transform your leadership and your organization.
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Fred Wingate, owner of Noosa Pest Management, joins Nick Bartolo and Patrick Baldwin to share his inspiring journey from professional water skier to thriving entrepreneur in the pest control industry. His story is rooted in discipline and resilience, values that have guided his approach to both sports and business. Fred emphasizes the importance of a people-first philosophy, demonstrating how strong relationships with customers and employees alike are the cornerstone of lasting success. By fostering trust, valuing contributions, and encouraging collaboration, he has cultivated a company culture that drives growth and loyalty. How can businesses effectively balance meaningful relationship-building with the demands of operational efficiency to achieve sustained success?
Noosa Pest Management’s growth strategy under Fred’s leadership prioritizes refinement over rapid expansion. Over the past year, Fred made strategic decisions to raise prices for certain services and eliminate less profitable offerings, resulting in a significant boost to net profits despite modest overall growth. His disciplined focus on quality over quantity underscores the impact of thoughtful decision-making in driving sustainable success. Looking ahead, Fred plans to launch an inside sales program to broaden outreach while maintaining exceptional service standards. What role does strategic risk-taking play in achieving sustainable growth while preserving a company’s core values?
Fred’s vision extends beyond business operations, with a deep commitment to community impact. Fred and Ellen Wingate founded the Logan Jett Research Foundation, to help improve the lives of everyone touched by epilepsy, fund research for treatment options while working toward a cure, and provide a network of resources and support. As Noosa looks to the future, Fred remains focused on innovation and customer service, ensuring the company continues to grow with integrity and care. How can organizations weave social responsibility into their business strategies while staying true to their core objectives?
Learn more about the Logan Jett Research Foundation here: https://www.loganjresearch.org/
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An audio rebroadcast from POTOMAC.TV.
Nick Bartolo turns the mic on Paul Giannamore to discuss his strategy for selling fire protection businesses. Paul reveals how a formal sell-side process, combined with competitive leverage, drives transaction multiples to new highs.
Learn how you can maximize the value of your fire protection business in the growing M&A market and cut taxes on the transaction.
Recorded at NFPA 2024 in Orlando, Florida.
In this episode:
Importance of competitive auctions in fire protectionWhy sell-side representation mattersTips for preparing years ahead of saleCommon challenges in M&A dealsSuccess stories in raising multiples -
Robert Pittman, owner of Tuxedo Mosquito Control, joins Nick Bartolo and Fat Pat aka Patrick Baldwin to discuss his journey in developing a specialized mosquito control business centered around family values and focus. Taking over from his father-in-law, who founded the company, Robert has upheld a culture that treats employees like family—a principle that’s integral to the company’s success in a seasonal industry. By prioritizing fair pay and taking a genuine interest in employees’ well-being, Robert has cultivated a loyal, motivated team. How can other leaders foster similar commitment and loyalty among their employees?
Tuxedo Mosquito’s strength lies in its unwavering commitment to a single focus: mosquito control. By specializing, rather than expanding into general pest control, Robert has built a trusted brand known for expertise in this niche area. He views this narrow focus as a competitive advantage, differentiating Tuxedo from broader pest control companies. Despite occasional encouragement to diversify services, Robert firmly believes in the power of specialization to set his business apart. Is this strategy the right approach for all niche businesses, or might it limit future growth?
To ensure the right people are in the right roles, Tuxedo Mosquito uses the Culture Index, a tool that helps them hire individuals whose skills and traits match the demands of the job. By defining ideal profiles for each position, Robert has minimized hiring mismatches and created a team that operates with minimal oversight. This hiring strategy has allowed Tuxedo to maintain a cohesive, efficient team that is aligned with the company’s values. How might similar tools benefit other businesses in finding and retaining talent that truly fits their unique culture?
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Chase and Fat Pat explore the often-complex landscape of change management. Change within an organization requires more than just fresh ideas; it demands a well-executed plan and consistent momentum. Decision-makers must be resilient and somewhat shielded from daily challenges, allowing them to focus on long-term goals rather than immediate hurdles. This "immunity" to the daily grind is key to sustaining momentum and reaching successful outcomes, even when facing resistance. How can leaders create the right conditions to stay focused and maintain momentum during challenging times?
The duo delves into first-order thinking, a strategy that strips problems down to their basic elements, enabling organizations to innovate by building solutions from the ground up. This approach results in truly effective and impactful change rather than simply repurposing old solutions. Chase shares how Go-Forth used this approach to design a unique, customer-focused program tailored specifically to client needs. In Chase’s view, first-order thinking is essential for identifying fresh, effective strategies that align with long-term objectives. How might organizations cultivate a culture that encourages this level of foundational, creative thinking?
Chase brings up his perspective on employee turnover. While turnover is often seen as a negative, he explained that it can serve as a natural part of organizational growth, especially when underperformers are replaced by top talent. Embracing turnover as an opportunity to strengthen the team and foster resilience can make change feel less disruptive and more like a constructive evolution. For Chase, fostering a culture that adapts to change, rather than resisting it, enables organizations to thrive despite disruptions. How can companies reframe turnover as a positive force, and what steps can they take to make the transition smoother?
Audio mixing and editing by www.verbell.ltd.
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Wall Street equity analyst, Jamie Clement, joins Paul and Patrick and takes a hard look at the current state of the economy, focusing on how it impacts both consumers and the pest control industry. With rising costs hitting American households—particularly those in the lower income brackets—the discussion centers on how this economic squeeze could affect pest control operators. As consumers feel the pinch, businesses might face challenges with customer retention and acquisition. Could economic pressures fundamentally change consumer behavior in sectors like pest control?
Jamie dives into the potential impact of tariffs and tax reductions on inflation. He makes it clear that tariffs are inflationary, leading to higher costs for everyday items, which are often passed on to consumers. Speculating on future economic policies, Jamie warns that it might be premature to declare inflation under control, given the potential for more price hikes. How might further inflation affect industries that rely on a stable consumer base?
Jamie reflects on the challenges of managing businesses, especially in industries like pest control, where regional and cultural differences can complicate operations. Jamie stresses the importance of clear, honest communication with investors and warns against assuming everyone understands industry specifics. As companies navigate these complex times, how can businesses better tailor their strategies and messaging to align with market realities?
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Nephi Julien and Shad Teerlink, co-owners of Evolve Pest Control, shared their remarkable journey from 323 clients in Nowhere, Nevada to a multi-million dollar exit. With no prior experience and limited resources, they leveraged door-to-door sales, persistence, and creativity to rapidly grow their customer base, overcoming significant financial challenges to build a thriving operation. What unconventional growth strategies could you implement in your business to achieve similar rapid expansion in its early stages?
As Evolve expanded, Nephi and Shad systematically tackled the common challenges of scaling—recruiting the right talent, maintaining service quality, and managing multi-location operations. They developed a structured hiring process that prioritized alignment with the company's core values, emphasizing that a strong, consistent company culture was essential to their success and sustainability. By focusing on building robust systems and processes, they maintained consistency and excellence in their services, allowing them to scale effectively while preserving their company culture. What specific systems or processes could you implement in your business to maintain quality and culture while rapidly expanding to new locations?
Ultimately, Nephi and Shad decided to sell their company, citing the competitive and increasingly expensive nature of door-to-door sales, coupled with attractive market offers. They candidly reflected on the stress and personal sacrifices made during their journey, as well as the rewards of building a successful business. Their story underscores the importance of adapting to market conditions and recognizing the right time to exit. Now exploring new ventures, they exemplify the ongoing entrepreneurial spirit. As you contemplate your own business journey, what key indicators would signal to you that it's time to consider an exit strategy, and how might you prepare for that possibility?
Audio mixing and editing by www.verbell.ltd.
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Kyle Waltz, the owner of Conserv Wildlife Services, steps into The Boardroom with Patrick Baldwin and Nick Bartolo. It's clear that this isn't Kyle's first rodeo in the wildlife arena. Kyle shares about the challenges and opportunities he faces, and what he's learned along the way. With so many moving parts, how can businesses ensure they have the right structure and expertise to navigate this specialized field?
Kyle shares the story of his company's strategic shift from wildlife control to pest control, focusing on the need to increase recurring revenue. There were challenges, particularly in retraining technicians who are used to selling higher-ticket wildlife services. To tackle this, Kyle’s team introduced higher commissions for pest control sales which helped motivate the technicians and drive results. What creative approaches can businesses take to incentivize and support their teams during periods of operational change?
In discussing business growth, Kyle highlights acquisitions as a powerful way to scale. He stresses the importance of thoroughly analyzing potential acquisitions, including comparing financial metrics and pricing models, to ensure the acquired businesses align with existing strategies. This careful evaluation helps identify growth opportunities while minimizing risks. With so much at stake, what should companies focus on when assessing acquisition prospects?
Audio mixing and editing by www.verbell.ltd.
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This week, Nick Gifford, president of Radix and founder of Diamond Lawns, joins Nick Bartolo and Patrick Baldwin as he shares his entrepreneurial journey—a story of grit, resilience, and teamwork. Building a business is no solo effort. Gifford attributes much of his success to the strong, dependable teams he’s built over the years. He emphasizes that finding the right people, who share your values and work ethic, can make or break your business. Hiring based on gut feeling and fostering trust among team members are strategies that have worked for him, but he admits there’s no foolproof formula. How do you know when you’ve found the right team for your business?
Gifford’s experience in door-to-door sales has been a defining factor in shaping his business philosophy. He believes there’s no better way to build resilience than by facing constant rejection on the front lines. To him, knocking on 100 doors a day wasn’t just about sales—it was about developing the grit to keep going despite setbacks. This relentless perseverance is essential not only in sales but in the broader world of entrepreneurship. How can facing rejection and failure more often prepare you for long-term business success?
Gifford reminds us of the importance of understanding your numbers. He’s seen too many businesses fail because they didn’t have a handle on their financials. Being proactive about your business’s financial health, from cash flow to profit margins, can prevent unnecessary risks and help you make informed decisions. Are you paying close enough attention to the numbers that drive your business decisions?
Audio mixing and editing by www.verbell.ltd.
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Jonas Olson, CEO of Pest Badger, joins Paul and Patrick to share his entrepreneurial journey from lawn care to pest control. When the pandemic shut down his lawn care services, he saw an opportunity to pivot into pest control—a more recession-proof and scalable industry. It was such a pivot that he rebranded from Lawn Badger to Pest Badger. His existing expertise in sales and marketing allowed him to quickly grow this new venture while maintaining both pest and lawn care services post-pandemic. How can you identify opportunities in times of crisis, and what factors should guide a strategic pivot?
Jonas highlights the importance of recognizing when to shift strategies in response to challenges. His success, he says, comes from focusing on core strengths, empowering his team, and fostering a strong company culture. By aligning his team's growth with the company’s goals, he’s created an environment that encourages retention and long-term expansion. Effective delegation and mentorship have been key to scaling his business sustainably. What is the role of leadership in empowering teams, and how can you foster a culture that supports both individual and company growth?
Franchising and partnerships have been part of Pest Badger’s growth strategy, but he underscores that these models require careful planning, strong legal frameworks, and strategic decision-making. Whether franchising is right for every business depends on a variety of factors, but his experience shows that leveraging mentorship, professional development, and strategic planning can pave the way for sustainable growth and success. What should leaders consider when evaluating franchising or partnership opportunities, and how can they ensure these models align with long-term goals?
Audio mixing and editing by www.verbell.ltd
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Charlie Church, owner and president of Getem Services Termite and Pest Control, joins Patrick Baldwin and Nick Bartolo to share his journey of unexpectedly taking over his family's pest control business. Through this, he highlights his experience with perseverance, adaptability, and a self-starter mentality. Drawing from his background in wrestling, Charlie developed discipline and resilience—traits that have proven invaluable to the success of Getem Services. What steps can you take to improve your discipline to step up, learn, and evolve as a leader?
Charlie delves into the importance of early financial planning and investment, explaining how he began investing in real estate shortly after joining the family business. He emphasizes that diversifying assets—whether through real estate, stocks, or other means—builds long-term financial security. Early investments can lay the groundwork for future success in both business and personal wealth. How are you leveraging early financial strategies to build a foundation for lasting success and wealth growth?
Community engagement has always been central to Charlie’s values, and Getem Services exemplifies how a commitment to local causes can enhance both reputation and growth. When businesses invest in their communities, they foster stronger relationships, build brand loyalty, and amplify their societal impact. How can businesses strategically integrate community involvement into their core operations for sustainable success?
Audio mixing and editing by www.verbell.ltd.
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Paul, Chase, and Fat Pat explore the intricate dynamics of company management, emphasizing the crucial role of understanding what employees value to build a high-performance culture. By recognizing individual needs and preferences, leaders can significantly boost employee satisfaction and engagement, ultimately benefiting the business. They highlight the importance of offering thoughtful, low-cost perks that enhance the perceived value of employment. Additionally, setting clear goals and tapping into what drives each employee is key to unlocking their full potential. How can leaders effectively identify and cater to the unique motivations of their team members?
The trio discusses the role of technology and automation in acquisitions. Through personal experiences, they share that integrating new systems often made certain roles redundant, underscoring the need to evaluate the cultural fit between companies during mergers. Chase explains how Go Forth handles newly acquired office and branch managers, highlighting the company's technology capabilities and organizational structure. Strategic planning and adaptability are crucial in the acquisition process, so what steps can businesses take to ensure smooth cultural integration when merging or acquiring companies?
Effective management hinges on striking a delicate balance between empathy and performance expectations. While understanding and meeting employee needs is important, overindulging in perks that don’t genuinely enhance their work experience can backfire. Perks like free lunches and other bonuses are appealing but should not come at the expense of maintaining high-performance standards. A successful management approach thoughtfully balances employee support with a focus on results, driving both satisfaction and strong business performance. How can companies find the right equilibrium between supporting their teams and upholding rigorous performance expectations?
Audio mixing and editing by www.verbell.ltd.
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PCT Top 100 CEO Brian Goldman of Big Blue Bug Solutions joins hosts Fat Pat and Chase Hazelwood in the Boardroom this week. Brian shares the story behind their famous mascot, Nibbles Woodaway - a giant blue termite that has become an unofficial symbol of Rhode Island. The discussion explores how unique marketing can forge a deep bond between a business and its local community. Did you know Big Blue Bug wasn’t always Big Blue Bug?
The chat takes an intriguing turn as the three explore different perspectives on remote work. While Brian advocates for increased efficiency through careful time management, Chase grabs a stopwatch to measure his own processes. Despite the focus on productivity, Big Blue Bug Solutions maintains a positive work culture through events like their annual "State of the Bug" meeting. This sparks a thought-provoking debate: how can companies strike a balance between boosting efficiency and fostering a strong, supportive company culture?
Listeners are treated to insights into the Goldman family's four-generation success story, delving into their operational strategies and decision-making processes. From remote work challenges to sales model adjustments and process optimization, Brian's experiences offer valuable lessons for businesses of all sizes. As the episode wraps up, viewers are left to ponder: what's your biggest takeaway from this interview with Brian?
Audio mixing and editing by www.verbell.ltd.
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Patrick and Nick step into The Boardroom with Mark Stewart, consultant, sales coach, and author of Stop Selling, to uncover how businesses can get the most out of their sales teams. Mark has experience helping companies double and even triple in size and keep the same talented people. They dive into what makes the next generation of employees tick, sharing unique tips and tricks for hiring them and keeping them motivated. Once you've recruited this workforce, how do you take them to the next level and mentor them to greatness? Fat Pat and Nick challenge Mark with some curveballs, and you'll appreciate the insights he shares from his personal experience.
Mark highlights the importance of empathy and understanding in the future workplace, especially in sales roles. Forget about just being a boss - today's employees need mentors who can help them grow, both in their careers and as individuals. With the right guidance, they can experience less stress and more success, finding clarity in their professional and personal paths. To make mentorship a natural part of your leadership, create a culture of continuous development where mentoring is an ongoing practice, not just a one-time event. So, how can companies adapt to this more human-centered approach and set themselves up for long-term success?
Go pick up a copy of Mark’s new book at markjstewart.com
Audio mixing and editing by www.verbell.ltd
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Paul Giannamore, Mat Rogers, and Patrick Baldwin begin the episode by paying tribute to Andrew Beck, the CEO of Aruza Pest Control, who passed away last week. They share personal stories, remembering him as a devoted business leader, father, husband, and friend. If you knew Andrew or would like to help his family in this unimaginably difficult time, Paul has set up a GoFundMe page at 4AndrewBeck.com
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Fat Pat and Chase Hazelwood break down why ideas alone aren't enough to guarantee success this week in The Boardroom - it’s all about execution. He argues that managers need to be more than just thinkers; they must dive into the details of their business, from sales to production, to ensure strategies are carried out effectively. It’s not just about generating ideas; it’s about seeing them through to completion. Are you as focused on executing your ideas as you are on creating them?
Chase and Patrick emphasize the importance of accountability within an organization. A leadership role should go beyond evaluating employee performance—it must involve creating the conditions for success by establishing clear systems and processes that empower everyone. This approach fosters a culture where accountability is shared, and success is collective. How are you cultivating accountability at all levels within your business?
Customer feedback, especially negative customer feedback, can be a powerful tool for growth. Instead of brushing off complaints, Chase explains how his team uses these insights to refine their operations and improve their business. By staying engaged with customer concerns and adjusting accordingly, they turn criticism into progress. Is Chase coming for all your customers?
Audio mixing and editing by www.verbell.ltd.
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Patrick Baldwin and Nick Bartolo are joined by Court Parker, the CEO and owner of Bug Busters USA to share insights into the growth and management of his thriving pest control business. When exploring Court’s background and how Bug Busters has evolved over the years, Court lets us in on some growth strategies, particularly the importance of route density in the pest control industry. By focusing on increasing density within existing markets rather than overextending into new ones, Bug Busters has been able to optimize resources and boost profitability. How can your business apply this principle of focusing on density to your growth strategies?
Together they touch on the delicate balance between exploring new ideas and staying true to core business objectives. Court shares his personal struggle with “shiny object syndrome,” where the temptation to chase every new opportunity can distract from the company’s primary goals. He emphasizes the importance of filtering and prioritizing ideas with the help of a strong team, ensuring that the business remains focused and aligned. How do successful leaders balance innovation with maintaining a clear business focus?
There is always incredible value in learning from others in the industry. Court highlights his involvement in industry groups and the benefits of networking with other business owners. These interactions have provided him with fresh insights and collaborative opportunities that have strengthened his business stressing the importance of continuous learning and adapting to changes in the industry. How can professionals leverage industry connections and constant learning to stay ahead in a competitive market?
Audio mixing and editing by www.verbell.ltd.
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