Episoder
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This month's guest is Amy Morse, Operations Manager for PalAmerican Security, part of the Paladin Group of Companies. Amy began her career in law enforcement, but a critical incident led her to rethink her career path. She moved into armed security—and eventually, an opportunity with PalAmerican opened up. Now, Amy proudly leads her team in Chicago, contributing her "boots-on-the-ground" knowledge to enhance the security approach within the communities they serve. In the podcast, Amy discusses law enforcement, dealing with traumatic experiences, and the importance of mentorship.
Episode topics:
Handling trauma and making mental health a priority The ins and outs of law enforcement and how it connects to security Mentorship and the importance of motivating and leading a team Being a woman in security and law enforcement -
This month's guest is Yvette Lacasse, Newfoundland & Labrador's Branch Manager. Before she became Branch Manager, Yvette led the largest healthcare centre in Newfoundland. She is passionate about learning and growing, which is evident when she earned the Certified Healthcare Protection Administrator (CHPA) designation through the International Association for Healthcare Security & Safety (IAHSS), making her the first person on the island to hold the designation.
Episode topics:
What it takes to run a branch The power of mentorship The importance of training and education The ins and outs of healthcare security -
Mangler du episoder?
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Join Paladin Director James Blight as he talks with Connie Marciniuk, the City of Edmonton's Community Safety Liason, about the importance of community engagement and the role empathy-led security plays.
Note: this is an encore presentation of a conversation that happened during a live webinar.
Episode topics:
Understanding the nuanced landscape of the marginalized community Implementing effective strategies for de-escalation and conflict resolution Highlighting best practices and safety considerations Supporting compliance with property regulations while fostering positive outcomes for all involved -
This month's guest is Hi Nguyen, Director of Protection Services at the Univerisity of Ottawa. Hi is a former RCMP officer and certified leadership coach and is passionate about educating others on how to become a stronger, more successful leader. In the podcast, he provides his top tip for finding success, whether you're a new supervisor or seasoned employee, as well as touches on the importance of investing in yourself.
Episode topics:
How to build leadership skills and gain confidence The art of difficult conversations Transitioning from policing to private securityInterested in hearing more from Hi? Check out his LinkedIn and website!
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March is Women's History Month, with International Women's Day on March 8th. The theme is Women who advocate for Equity, Diversity, and Inclusion. Paladin Executive Vice President of People and Culture, Susan Ibach, is this month's guest and shares her experience of moving up in the workforce and the barriers and struggles she faced along the way. She also shares how she was able to have her voice be heard and provides advice to others looking to find success.
Episode topics:
Promoting inclusion in the workplace Why allies are important Mentoring vs. sponsoring -
This month's guest is former Paladin Branch Manager Cy Thompson. Congratulations to Cy, who recently retired after a 32-year career in law enforcement and a nine-year career with Paladin. In this month's episode, Cy reflects on his time with both the police and Paladin and shares his number one secret to finding success in both fields. If you're interested in law enforcement or security, this is an episode you don't want to miss!
Episode topics:
His journey up the police ranks from officer to inspector with the Saint John Police Force His biggest challenge when moving from law enforcement to private security Building a branch from the ground up His number one tip for being a good leader -
Every February, people across North America participate in Black History Month events and festivities that honour the legacy of Black people and their communities.
To recognize the month, we've put together a special episode of The Difference Makers podcast featuring PalAmerican Regional Director of Operations Johnny Boykins and Paladin Airport Security Director of Diversity, Equity, Inclusion, and Belonging, Carol Markwei. Johnny and Carol put forth a captivating discussion about being Black in the workplace, the barriers many Black people face, and what they want to do to help change the way things are.
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This month's guest is Paladin Director Matthew Garcin. Matt was instrumental in the creation of Paladin’s first Joint Venture in Alberta and provides a behind-the-scenes look at what the partnership with the Fort McMurray First Nation includes. He also discusses what’s involved with camp work in the Oil & Gas sector and why connecting with the community is so important. It's an episode you won’t want to miss!
Episode topics:
The importance of connecting with the community A look inside Paladin’s latest Joint Venture Security in the industrial and oil & gas sectors -
This month's guest is the Paladin Group of Companies Vice President of Marketing and Communications, Alexandra Lowe. Alex shares her rise up the ranks to become the company's youngest VP, along with battling imposter syndrome along the way. She also dives deep into the inner workings of the marketing team, discussing everything from disruptive campaigns to a positive employee experience. It's a behind-the-scenes look that you don't want to miss!
Episode topics:
What is marketing and communications and how it helps shape a brand Why creating a disruptive campaign can lead to positive results The importance of providing a good employee experience -
Join us on this eye-opening security conversation with Director Aaron Kolarcik, where we uncover some of the extraordinary and fascinating work behind the success of Aviation Security programs, Event Security programs, and more. Get ready to be inspired by his exemplary security journey moving up the ranks as he shares invaluable career advice to succeed in the security industry.
Some of the topics:
Aviation Security, specialized training, and people-first roles
The winning formula for Event Security operations
Your roadmap to success in a security career
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As Paladin’s East Director of People & Culture, Nancy Tavares is a true HR powerhouse. Her outstanding achievements in talent acquisition and labour relations got her recognition as one of the Top 50 Woman Leaders of Toronto for 2023. Get ready to be inspired by Nancy's remarkable journey filled with valuable lessons and insights from the HR world.
Some of the topics:
How to overcome challenges and obstacles in the workplace Sponsoring and mentoring women in the workforce How to supercharge your career and get where you want to be -
Join us as we dive into the ever-evolving world of security with Client Service Manager, Natalia Russ. With her 14+ years of experience, she uncovers unique insights into what a security career can be and explores new approaches that can shape the way security programs are being developed today.
Some of the topics:
What to expect when joining security Tackling property security challenges The evolution of security training Creating and adapting a successful security program Physical Security and technology working together Security approach with property managers Directing and taking care of a security team How to get the most out of your security experience -
Join us as we sit down with Director of Operations Shane MacDonald as he takes us on a captivating journey from security to policing and back again.
Some of the topics:
Security as a steppingstone to Policing Parallels and similarities Key transferable skills and specialized training How to build a fulfilling career in security Expert tips for joining the police force -
Director James Blight and VP of Operations Mark Forward take over the podcast to showcase an eye-opening and engaging property security conversation.
Get the latest insights from our security experts, download free resources, and sign up for future webinars!
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Listen to People & Culture Specialist Robyn Beach talk about their own struggles with mental health illness and impactful ways to break the stigma. Click here to learn more about mental health awareness.
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We're thrilled to have Senior Trainer/Facilitator Norm Bettencourt share his expertise on The Power of Proper Security Training.
Three facts about Norm:
Norm is a highly accomplished martial artist with a Black Belt from the All-Japan Karate Federation and numerous medals under his belt After surviving an attack on the streets, he created his own self-defense system and tested it by working as a bouncer, bodyguard, and more Before joining the security industry as a trainer, he worked at a rehabilitation centre & halfway houseAmong many other exciting topics, Norm shares:
The truth about self-defense and survival methods The most important skills security professionals need to have and the biggest challenges they are facing in today’s world How proper training can help you save lives, including your own -
Regional Director of Operations for PalAmerican Johnny Boykins had quite an adventure as an "undercover" Healthcare Security Officer and recently shared his experience. Get ready to be inspired by his story and learn from his journey!
Among many other topics, he talks about:
The full scope of working in healthcare security How to build a team-driven work environment and community Why all healthcare security leaders need to spend time on the front line -
In this Women's History Month special, we bring a mix of outstanding women in security who will be diving into topics like leadership and even motherhood. Our panel includes Security Manager Maxine Emery, Safety Officer Simone Guthrie, and Senior Client Service Manager Shannon Miles. Get ready for an engaging and inspiring conversation!
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We are incredibly proud to announce our first episode of 2023 and our big 20th episode of "The Difference Makers.” And guess what, we have a very special guest joining us in the celebration!
None other than President of Paladin Security, Chad Kalyk. Chad shares his wealth of knowledge and expertise as a leading figure in the security industry. Get ready to be inspired by Chad's leadership and experience. Let's make this episode count!
Episode topics:
Chad Kalyk: a remarkable promotion-from-within example Drinking the Paladin “Kool-Aid” From mentee to mentor No secret sauce for success Using corporate values as a compass DEI as a requirement for frontline employers How to grow, engage, and celebrate employees even outside of Paladin Why Paladin’s training is so far ahead of the industry standard Security trends that will impact the future of the industry How to be the employer of choice in a difficult staffing market Paladin as a recession-proof company Steering Paladin in the right direction as President -
3 facts about Josh:
Like many others, Josh originally joined security with the goal of getting into policing He discovered a world of opportunity and growth at Paladin and rose through the ranks His mentors were the ones who inspired him to explore a career in securityIn this episode, Josh talks about:
Moving up the ranks of security Gaining an additional perspective on a security career The power of Paladin’s training Core security skills that stick with you Security as an incredibly dynamic career Josh’s advice: be willing to take a risk and gamble on yourself How to improve and expand the security industry championing Paladin’s CARE culture - Se mer
