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With the 2024 presidential election right around the corner, there’s a lot of emotion and uncertainty in the air. But I’m here to tell you that preparing for the future isn’t about knowing what’s coming — it’s about how we show up today.
In this solo episode I’m sharing my personal perspective on navigating this chaotic landscape and how I’m guiding clients at KLC to stay centered in times of flux. We’ll cover three core areas: understanding the energy of what’s happening around us, my predictions for consumerism in our AI-driven world, and tools you can use to navigate both personally and professionally through these turbulent times.
If you've been feeling that everything around you is buzzing with nervous energy, you’re not alone. There’s a lot of noise, and sometimes it feels like the only sane choice is to slow down and focus on what really matters. I’m reminded daily that in a high-paced, AI-powered world, the true differentiator is connection. In fact, I’m betting that while AI speeds up transactions, real success will come to those who slow down and build genuine relationships.
Staying committed to your craft and being grounded can help you navigate through the stress and maintain resilience in business. Because while we can’t control what tomorrow brings, we can choose how we show up today.
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In this special bonus replay episode of The Fierce Factor podcast, we dive into one of the most crucial, yet often overlooked, aspects of leadership: communication that inspires action. Whether you're leading a team, running a business, or managing relationships, how we connect with others shapes how we're seen, respected, and understood as leaders.
Join me as we break down why effective communication isn’t just for public speakers—it’s a key skill that every leader must master to foster a culture of respect, trust, and accountability.
This episode takes a deep dive into how to navigate those tricky, often uncomfortable, conversations with your employees that could make or break the culture of your company. From setting clear expectations to giving feedback that’s firm yet constructive, I’ll share practical steps to help you maintain control and inspire your team to take autonomous action without micromanaging.
And speaking of mastering communication, time is running out to register for our upcoming It Factor Bootcamp—a powerful 3-day communications and public speaking workshop, running November 4th, 5th, and 6th. Whether you’re looking to sharpen your presentation skills or just gain the confidence to command any room, this workshop will transform the way you show up as a leader. Don’t miss your chance to level up your influence—head over to https:\\www.klcconsultants.com/itfactor to claim your spot before it’s too late!
(Replays will be available to registrants only)
Tune in to this episode to learn how mastering communication can revolutionize your leadership style, empower your team, and, ultimately, grow your business.
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In this bonus replay episode of The Fierce Factor podcast, we’re diving back into one of our most transformative conversations with Krista Donargo, our very own Strategic Growth Advisor at KLC. With a rich background in corporate communications, executive presence coaching, and psychoanalysis, Krista brings decades of expertise in helping leaders become magnetic and memorable communicators, whether on stage, in team settings, or in virtual spaces.
In this episode, Krista and I unpack the nuanced challenges women in business face when it comes to impactful communication. From honing executive presence to influencing emotions that motivate real action, we share actionable tips to improve your authentic connection with any audience. Krista also reveals powerful insights about embracing our unique stories as women, tapping into presence that captivates, and leading with authority without sacrificing warmth or approachability.
And it’s perfect timing—we’re gearing up for our IT Factor Bootcamp, a three-day immersive experience kicking off on November 4th through the 6th. This workshop is designed specifically for powerhouse women in aesthetics and wellness who are ready to refine their communication skills, build confidence on stage, and establish a commanding presence in their business and industry. If you’re ready to ignite your potential and learn techniques for becoming a more dynamic, unforgettable communicator, this bootcamp is for you.
Tune in to this episode for inspiration, practical strategies, and a preview of what to expect in our IT Factor Bootcamp. Don’t miss this opportunity to step boldly into the leader you’re meant to be—whether in front of an audience of thousands, during a team meeting, or in front of the camera.
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Have you ever thought about what you’d do if your primary social media account disappeared overnight? In this episode, I’m sharing my story of exactly that — my Instagram account was suddenly shut down, cutting off my connection to thousands of followers with no warning. It was a surprising experience that led me to think deeply about how to protect my brand, and I’m diving into all the details with you.
I’ll walk you through what happened, the steps my team and I took to get back online, and the valuable lessons I learned along the way. From building a robust email list and archiving content to developing a multi-channel presence, I’ll share tips that can help future-proof your business and ensure you’re not left vulnerable if social media goes dark.
I also reflect on checking my own ego in this process and the unexpected excitement of a “fresh start.” Whether you’re a social media pro or just getting started, this episode is packed with insights on digital resilience that will help you protect your brand, no matter what.
Enjoy!
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In this special collaboration episode, I had the pleasure of joining Matt Smith, President of Crush Digital, on the Smart Med Spa Marketing Podcast. We dive into the ins and outs of running a successful aesthetics business, and how mindset, leadership, and clear processes are crucial for scaling to new heights. I share my journey from the corporate world to launching KLC Consulting and founding the POP Leadership Academy, a 12-month business incubator for women in aesthetics and wellness.
Together, Matt and I explore key topics like the importance of hiring intrapreneurs, overcoming imposter syndrome, and setting boundaries as a business owner. We also discuss how trusting your team and building a strong support system are essential for growth. If you’re looking to gain practical advice on leadership, marketing strategies for med spas, or scaling your business with confidence, this episode is packed with insights to help you level up.
Tune in to hear our conversation and learn how to build a thriving, scalable business without the chaos of urgency.
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In this episode of The Fierce Factor, I’m excited to bring you another honest conversation- this time about the realities of what it takes to build, grow, and scale a successful medical aesthetic practice. I had the true pleasure of sitting down with one of our amazing POP Leadership Academy members, Ana Trevathan, FNP-C & Owner of Premier Medical Spa of Lufkin in Texas. Ana’s journey is nothing short of inspiring, and today she opens up about her transition from a long career in surgery to becoming a thriving business owner in the aesthetics industry.
We dive into Ana’s story—her triumphs, challenges, and the strategies she’s used to find balance between leading a business and motherhood. Ana candidly shares how she’s overcome overwhelm, tackled perfectionism, and set boundaries to prioritize what matters most- although it hasn’t always been easy. In fact, she shares a story about hiding out in her treatment room to escape the impending overwhelm of team questions, patient needs, and business fire drills- and the specific tactics she used to empower her team to become more self-sufficient and autonomous through systems she learned at KLC.
If you’ve ever felt like you’re struggling to balance it all, this conversation is packed with real advice. I know you’ll walk away feeling inspired by Ana’s authenticity, resilience, and her approach to regaining control of her life and business.
Enjoy!
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In this episode of The Fierce Factor, I sit down with Mary Beth Hagen, founder of Titan Aesthetics—a company dedicated to supporting aesthetic injectors and practices across the U.S. Mary Beth is a true pioneer in our industry, bringing decades of experience from roles at Medasis (now Galderma) and Allergan, where she made significant contributions in sales, management, and product development.
We dive deep into her unique perspective on aesthetic medicine, touching on the essential qualities that make a great injector and what foundational skills are crucial before entering the field. Mary Beth shares her practical insights into what it takes to thrive in today’s corporate-driven medspa landscape, emphasizing the importance of strong compensation plans, staff training, and open communication on growth plans for team members. .
This conversation is packed with valuable lessons for anyone looking to hire, train, or become a top-tier injector in their practice. Mary Beth’s logical approach and deep understanding of the industry will leave you thinking critically about what it takes to build a thriving, sustainable aesthetic practice.
Tune in as we explore what’s shaping the future of aesthetics, the guiding principles behind successful practices, and how to bridge the gap between injectors and the corporate practice of medicine. Enjoy this insightful and inspiring chat with my friend and colleague Mary Beth Hagen!
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In today’s episode I’m diving into real, unfiltered discussions about the journey of leadership, personal growth, and the nuances of building a successful business.
Tune in for some big ideas that have been on my mind and perhaps they inspire you to think about your approach to business ownership in a new way.
I hope you’ll join me in this new series of Honest Conversations. Together, let’s continue to level up, not just in business but in the journey of becoming who we’re truly meant to be.
Enjoy!
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Welcome to episode 230 of The Fierce Factor podcast! This week, we’re kicking off a brand-new series I’m calling "Honest Conversations." As female entrepreneurs, we often get caught up in the performative nature of social media, but here, I’m excited to peel back those layers and have real, raw discussions with women who are battling the same challenges we face. And the first honest conversation is about the hard truths of leveling up.
In this episode, I’m joined by the amazing Jessica Christy, PA-C and CEO of Beauty Culture Medspa and B Cultured Wellness. Jessica and I dive deep into the complexities of female leadership, discussing how our identities evolve as we grow and the frustrating gaps in business-building advice that many women encounter.Jessica also shares her experience with our 6-week business growth certification program, Confidence to Scale. After seeing the incredible transformations from past participants, I’m thrilled to announce that we’re relaunching this program. It’s designed to empower female entrepreneurs to elevate their brand, scale their businesses, and truly own their success.
If you’re ready to take your business to the next level, I encourage you to apply for Confidence to Scale. You can find more details and secure your spot by visiting www.klcconsultants.com/scale. This program is more than just a course—it’s an immersive experience that will help you gain the confidence and skills needed to lead with impact.
Jessica’s insights are invaluable, and I’m so excited to share this masterclass of honest conversation with you.
Tune in now to get inspired and empowered to make bold moves in your business.
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In Episode 229 of The Fierce Factor podcast, I’m sharing insights from my recent experiences and the lessons I’ve learned about making smart business decisions. Just like my sister holding onto outdated skincare products, I’ve seen business owners cling to outdated or ineffective partnerships simply because they’ve invested time and energy into them.
This episode emphasizes the importance of slowing down and doing the necessary due diligence before making any significant commitments in business.
I’ll emphasize the need to "test before you invest" by aligning with partners who share your core values, meet you halfway, and have a proven track record of success. I break down a framework that I’ve developed over the years to ensure that I’m making the right choices before fully committing. These five key questions guide me in vetting potential partners or investments.
By applying this framework, I’ve been able to avoid costly mistakes and confidently invest in opportunities that truly align with my business goals. I hope this episode helps you refine your decision-making process and ensures your investments are set up for success.
Tune in to learn how to make smarter, more strategic investments in your business!
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In this bonus replay episode of The Fierce Factor podcast, we're diving deep into a topic that’s been on my mind lately—redefining success for female entrepreneurs.
As our mission at KLC expands, with a bold aim to help 1,000 women cross their next million-dollar milestone, it’s become clear that our definition of success is different. It's time to rewrite the rules and build businesses that support the lives we truly want to live, not the other way around.
We’ll explore how societal expectations, industry challenges, and even our own hardwiring can hold us back from achieving balanced success as leaders, mothers, partners, and visionaries. This episode isn’t about work-life balance; it’s about embracing the unique challenges and opportunities that come with being a female entrepreneur today.
I’ll share insights on how to align your mission with your business strategy, the importance of having a living, breathing mission statement, and how to cultivate an ecosystem that propels your vision forward.
Tune in to redefine what success means for you and to learn how to make meaningful progress toward your mission—no matter what stage of business you're in.
Let’s go!
PS- ready to catapult to your next level? Book at strategy call with one of our experienced Strategic Growth Advisors.
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In this week’s episode of The Fierce Factor, I tackle one of the most crucial decisions every business owner faces: should you promote a current employee to a leadership position, or is it time to bring in new talent?
As founders, many of us excel at what we know best—whether that's perfecting clinical skills or honing our coaching techniques. But when it comes to transitioning from a hands-on provider to a visionary CEO, the skill set required shifts dramatically.
I explore the common pitfalls, like overpaying for seasoned professionals when you're not ready or promoting a front desk coordinator without proper training, that can derail your progress. Instead, learn how to delegate, train, and cultivate a Practice Leader—a role that bridges the gap between front desk and operations manager.
I also discuss the essential leadership skills needed for a successful practice leader, including how to lead, influence, and communicate effectively. Plus, we'll guide you on setting clear career paths, addressing skill gaps, and recognizing red flags in potential leaders.
This episode is packed with strategies to help you promote the right people, avoid costly mistakes, and build a robust leadership structure that will support your practice's long-term growth.
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In this episode of The Fierce Factor, we dive deep into the entrepreneurial journey, exploring the tireless work, risks, and grit it takes to build a successful business. With competition increasing, staying focused on the essentials—like team building, personal development, and strategic scaling—is more critical than ever.
I share insights on overcoming "entrepreneurial boredom" and the dangers of adding unnecessary complexities to your business. Instead, embrace the beauty of a steady, strong foundation. Boring may not sound glamorous, but it’s the key to true entrepreneurial freedom.
I also highlight incredible stories of female entrepreneurs who’ve defied the odds and share strategies to help you build a resilient, scalable business. Whether you’re just starting out or scaling up, this episode is packed with practical advice to help you stay on track and focused on what really matters.
And don’t forget—our Summer School series is in full swing, offering live and on-demand workshops designed to elevate your business. From mastering marketing to systematizing your operations, each session is crafted to help you achieve your goals with confidence and clarity.
Ready to take your business to the next level? Sign up now at klcconsultants.com/summerschool and join a community of fierce, like-minded leaders.
Stay focused, stay disciplined, and remember—boring is the new black
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In this week’s The Fierce Factor podcast episode 225, I’m taking a moment to reflect and offer some encouragement as we navigate the rapid changes in our industry and the world. From political shifts and economic uncertainty to the increasing presence of private equity in our sector, it’s clear that we’re in a time of significant transformation.
In this episode, I share a story about one of our clients who faced a tough decision when an employee was lured away by a private equity-backed chain with a lucrative offer. This situation raises important questions about partnering with private equity, exit strategies, and staying true to our core values amidst chaos.
I dive into how we, as leaders, can confidently build the businesses of our dreams by focusing on what we stand for and ensuring our teams understand the unique value we offer. We’ll explore the pros and cons of private equity partnerships, the importance of maintaining our culture, and how to communicate effectively with our employees about their growth and our shared mission.
Join me as we discuss how to stay nimble, innovative, and aligned with our values while competing in an ever-changing marketplace. Let’s embrace the journey together and continue to make a meaningful impact in the world.
Tune in for insights, strategies, and a reminder that your commitment to your values is your greatest competitive advantage.
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In this week’s episode I dive into a crucial aspect of leadership: managing expectations.
We all hold others and ourselves to certain standards, yet often feel disappointed when those expectations are not met. Why? Because we haven't clearly communicated them.
I share insights from a recent client conversation and a relatable story about my son, Luke, to illustrate how misaligned expectations can lead to frustration. I explore the common pitfalls in businesses and offer practical advice to ensure our expectations are clear, realistic, and effectively communicated.
I discuss the difference between tacticians and strategists and how to leverage their strengths, the importance of measuring results instead of time spent, and building proactive systems to avoid the chaos of reactive management.
Tune in to discover how to create a well-oiled machine in your business by dialing in three key areas of communication around expectations so you can build a business where every team member understands their role and strives for excellence.
Plus, hear about the fantastic resources available in KLC’s Summer School curriculum, designed to help your team thrive during downtime.
Don't miss this insightful episode packed with actionable tips to help you lead with clarity and confidence.
Xo, Kaeli
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I sense there is a collective shift happening in society today- one that is inspiring a lot of high achieving women to re-evaluate the focus of their energy. And to question whether the path they are on today is truly in alignment with the life they want to live.
Like for me, I have become extremely protective of my energy. And because of that I am quite in tune with the feeling of misalignment.
Confusion, overwhelm, and emotional exhaustion really occurs when you are working hard at something that no longer serves you. And this reality can be so overwhelming that we bury it deep and just busy ourselves with more work to avoid the discomfort of facing it.
So this week I want to walk you through an experience that will allow you to really pause and think about the default circumstances in your life that made perfect sense at one point in time but have evolved into a source of baggage for you today.
Like imagine if you could hit the “reset” button in your life. How would you do it differently? What would stay? What would go?
Have a listen and let yourself go there.
Enjoy!
Xo, Kaeli
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Summer is in full swing and I believe it’s the perfect opportunity to refine your business, set new standards of excellence, and prepare for the busy seasons ahead.
In this week’s episode, I dive into the importance of leading during slow times, which can occur not just in summer but anytime due to various factors like political events, team changes, or new initiatives. We often project anxiety onto our business without facts, causing us to react defensively rather than proactively.
We know seasons fluctuate and that is why managing our mindset through the ups and downs of business is critical. In this episode I’ll share why I believe the key to success lies in loving the messy process of personal and professional growth. We’ll explore the J-curve concept to help you frame downturns as preludes to fruitful upswings and discuss the importance of transferring skills to scale your business effectively.
Join me as we reframe slow seasons, embrace challenges, and fall in love with the journey of building our businesses.
And don’t forget to check out our Summer School series at https://www.klcconsultants.com/summerschool to uplevel your skills with our power-packed classes.
Tune in, embrace the mess, and let's make this summer our best season yet!
Xo, Kaeli
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Welcome back to The Fierce Factor Podcast! In today’s episode, we dive deep into navigating uncertainties in our current socio-economic climate and leveraging the summer season to build lasting success. My guest, Justyn Green, one of our seasoned Strategic Growth Advisors, joins me to share her invaluable insights. We unravel the challenges faced by business owners today and discuss strategic planning, leadership responsibilities, and the importance of team development for sustainable growth.
Plus, we introduce our fantastic KLC Summer School program!
This summer, we're offering a series of workshops and bootcamps designed specifically for Aesthetic and Wellness business owners and their teams. Join us every Friday for live sessions or catch up with recordings at your convenience.
Our curriculum includes live workshops on KRA Goal Deconstruction, Prioritization Practice, Cultivating the “White Glove” Client Experience, and more! Whether you're looking to strengthen client relationships, improve team competencies, or thrive amid economic fluctuations, these Summer sessions have something for you.
Enjoy this episode, Leader, and head to https://klcconsultants.com/summerschool to purchase the complete Summer School Bundle & learn more about the curriculum for the next 8 weeks!
Xo, Kaeli
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Choosing to work with an advisor is an important decision and one that should be made strategically, ensuring the right fit at the right time in our business growth cycle.
In this week’s Fierce Factor episode, join me for a BTS conversation with two KLC team members as we wrapped up a contact filming day. Our conversation explores how KLC can support female entrepreneurs and leaders in the aesthetics and wellness industry. I'll answer some frequently asked questions about our flagship program, explaining why it was designed the way it is and how it can help you join our POP Leadership Academy family. We’ll discuss the best ways to gain consistent access to our resources, from the Fierce Factor podcast to my new ebook, "Diary of a Female Entrepreneur," and our Happy Hour Masterclass Bundle.
We’ll touch on common objections to seeking coaching support, like time and financial investment, and how to overcome them. Plus, you'll hear real success stories from women who've been with us for years, continuously growing and thriving.
Whether you’re just starting out or looking to scale your business, this episode is packed with insights and practical advice to help you decide if now is the right time to work with a coach.
Enjoy this honest conversation about the power of coaching and how it can elevate your entrepreneurial journey.
Xo, KaeliBook a Strategy Call with Team KLC
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The truth is, as independent and fierce as we are, our most important business decisions rarely happen in isolation. Making significant moves in your business and life often requires enrolling the key people in your life into the process.
Enrolling those closest to you in your business journey can make all the difference. Their buy-in can mean the support, encouragement, and harmony needed for success—or without it, the strain of balancing business and home life can be overwhelming. You might find yourself battling not only the fires of business challenges but also the conflicts they cause at home.
On this week’s Fierce Factor podcast episode, join me as I share practical strategies for effectively communicating with your partner amidst business growth. Learn from my experiences and gain insights to inspire your partner to embrace your vision and stand by your side through every step.
Tune in and discover how to foster a supportive home environment that propels your business forward.
You've got this!
Xo,
KaeliBook a Strategy Call with Team KLC
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