Episoder
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Ryan is a videographer and content creator that is struggling to meet his managers moving target. He wants to know how they can get on the same page, or maybe it’s time to move on?
How do you work with an inconsistent manager to create a scenario where you can win?
When high level changes in a company are causing you to feel unappreciated, is it time to leave?
In this episode, Tessa shares tips on working with managers that are constantly changing their priorities.
1. Prioritize. Set 3 priorities based on your manager’s requests. Review these often with your manager to keep you both working towards the same goals.
2. Meetings. Use meetings to talk about the future and save past information for emails. This helps managers stay engaged.
The Unspoken Truths of Career Success:
Chapter 7: Getting Comfortable with Conflict - GAP Model for Conflict Resolution
Communication in Conflict Worksheet
https://www.jobdoctortessa.com/communicating-conflict
Link Directly to Free Materials
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Is Artificial Intelligence (AI) stealing jobs? Is it a friend or foe for job security? Tessa interviews founder and CEO of CMS Consultants, Cheryl Swirnow. They discuss how AI fits into today’s workplace and how to use it to your advantage. Other topics include job stacking, wellness washing, and how to interview your potential employer.
You can find Cheryl Swirnow at https://www.cms-consultants.com/
Job stacking is the practice of working two or more full-time jobs simultaneously. It's become increasingly popular in the age of remote work, as it can be easier to juggle multiple roles when they don't require commuting or being physically present in an office.
Wellness washing is a term used to describe when a company appears to prioritize employee wellbeing, but in reality, their actions don't match their words. It's essentially a form of corporate hypocrisy where companies create a facade of caring about their employees' mental and physical health without truly investing in supportive programs or policies.
Interview your future employer
It's crucial to remember that a job interview is a two-way street. While the employer is evaluating your fit for the role, you should also be assessing if the company aligns with your career goals and values. Before the interview, research the company's culture, values, and recent news, and prepare thoughtful questions based on your priorities. During the interview, actively listen to their responses, paying attention to both their words and how they deliver them. If the interview is in-person, take note of the workplace environment and see if it feels collaborative and supportive. Don't hesitate to confidently ask your questions, weaving them naturally into the conversation to gain a deeper understanding of the company and the role.
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Landon was let go from being a CFO and after much looking for jobs accepted the position of Senior Accountant. (A significant step down)
Is it possible that Landon just tanked his career/earning potential/and employment trajectory?
It's possible. But not if he follows the advice of The Job Doctor.
It might seem counterintuitive, but taking a lesser role after being a CFO can actually be a smart career move. It's all about perspective. Maybe you're prioritizing work-life balance or want to dive deep into a new area. This "step back" could be a strategic leap forward – think of it as a chance to explore a new industry or master a specific skill.Don't let your CFO experience go to waste! Mentor your colleagues, sharing your financial wisdom. This keeps you sharp and establishes you as a leader, even without the title. Jump into projects that let you flex those strategic thinking muscles. Show everyone what you're capable of!
Networking is key, no matter where you are in your career. Stay connected with your old CFO crew, but also build relationships in your new role. A wider network means more opportunities.
Finally, be ready to explain your decision. Frame it positively – talk about your motivations and goals. And when you discuss your experience, highlight those transferable skills. You've got this!
Stepping back doesn't mean stepping down. With the right mindset and approach, it can be a powerful move for your career.
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Tessa speaks to fellow podcaster and career coach, Erica Sosna. Erica shares the keys to understanding your career choices and using that clarity to seek roles that maximize your potential. They discuss the following topics.
How do you pitch yourself when you’ve had a non-linear career trajectory?
What should you focus on when applying to jobs?
How do you find your “thriving zone” when searching for a new role?
In storytelling, the "golden thread" is the core concept or theme that weaves through every element of the narrative, providing unity and purpose. It's what keeps the audience engaged and invested, guiding them through the twists and turns of the plot. Similarly, when you're crafting your story for potential employers, your golden thread is your personal brand or unique value proposition. It's the consistent message you convey about your skills, experience, and goals, demonstrating how you align with the company's needs and values. Just as a strong golden thread creates a compelling story, a clear and concise personal brand helps you stand out from the crowd and land your dream job. It's about showcasing your strengths, highlighting your achievements, and demonstrating why you're the perfect fit for the role and the organization.
Erica Sosna is an author, TedExer, and cohost of The Career Equation Podcast.
You can find her at https://thecareerequation.com/
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Order Tessa's Book "The Unspoken Truths for Career Success: Navigating Pay, Promotions, and Power at Work" -
What is the value of college education in today’s world? Is it worth the rapidly increasing cost of tuition? In this episode, Tessa interviews Karin Klein, the author of Rethinking College: A Guide to Thriving Without a Degree. Karin shares her thoughts on the history and future of a college degree, who it benefits, and why young people are often unaware of alternative paths to success.
Karin is an award-winning journalist and editorial writer for the Los Angeles Times.
You can find her
Rethinking College: A Guide to Thriving Without a Degree
To be a guest on The JOB Doctor Click Here
Order Tessa's Book "The Unspoken Truths for Career Success: Navigating Pay, Promotions, and Power at Work" -
Even the most dedicated employees can experience personal or familial trials that require their full attention. How do you take extended leave without losing your job?
In this episode, Tessa shares her experience with choosing to take time off to be with a family member. She also shares an interview clip of her son, Zac. While struggling with mental health issues, Zac attempted to take his life. After surviving this event and a long road to recovery, Zac now has a message of hope for those in a similar situation. Below is a list of resources available to those needing to take time off for themselves, or to support a family member.
EAPs (Employee Assistance Program)Short and Long-Term Disability ActsFMLA (Family and Medical Leave Act)Flexible PTO
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Tessa dives into the art of navigating workplace conflict with Karin Hurt and David Dye, authors of "Powerful Phrases for Dealing with Workplace Conflict." They highlight the common pitfall of avoiding difficult conversations, which are crucial for personal and professional development. David and Karin provide a practical script for initiating these conversations and introduce the four dimensions of productive conflict: connection, clarity, curiosity, and commitment. They share impactful phrases, or "GOATs," that help start conversations within each dimension. From addressing a micromanager to discussing mental health challenges with an employer, they equip listeners with the tools to handle various workplace scenarios.
Karin Hurt and David Dye empower leaders to navigate uncertainty, spark innovation, and achieve remarkable outcomes. As CEO and President of Let's Grow Leaders, their practical tools and leadership programs leave a lasting impact. These award-winning authors have penned six books, including "Courageous Cultures" and "Powerful Phrases for Dealing With Workplace Conflict." Karin, a former Verizon Wireless executive and acclaimed leadership speaker, and David, a former executive and elected official, combine their expertise to guide organizations forward. Committed to social impact, they also champion the Winning Wells initiative, providing clean water to Cambodian communities.
You can find David and Karin at their website https://letsgrowleaders.com/
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Order Tessa's Book "The Unspoken Truths for Career Success: Navigating Pay, Promotions, and Power at Work" -
Merit recently left her company after things went downhill following a restructuring. She is happy with her new position but wants to avoid the same thing happening again.
How do you avoid feeling like a cog in the wheel, especially in an industry with a lot of change? What can you do to stay off the chopping block?
As a Customer Success Manager, what is the best way to deal with being the “punching bag” for angry customers on a daily basis?
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Order Tessa's Book "The Unspoken Truths for Career Success: Navigating Pay, Promotions, and Power at Work" -
In this episode, Tessa interviews fellow career coach, Sam Owens. Sam is the author of I Hate Job Interviews. He shares tips for a successful interview.
Practicing your responsesHow to avoid ramblingAddressing being fired from a previous jobBeing too honestUsing the Home Base ModelWhat interviewers really mean by, “Tell me about yourself.”What to include in the first 3 minutes of the interviewEnthusiasmHow to end an interviewYou can find Sam Owens at https://www.samscareertalk.com/
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Order Tessa's Book "The Unspoken Truths for Career Success: Navigating Pay, Promotions, and Power at Work" -
After many negative experiences with previous employers, Jenny is feeling like her current situation may be too good to be true. She wants to know how to keep her past experiences from repeating themselves.
How do you keep past negative work experiences from reoccurring and maintain a healthy relationship with your manager?
If you really like your manager, how do you know when it’s time to leave your job?
Tips on maintaining a good relationship with your manager and adjusting to change in a company:
Be upfront with your manager about where you want to go. Give them the plan for how you want to get there (exposures, experiences, training).Quick validate. Check in with your manager frequently to see if you are on track.If you are having a negative experience, have a crucial conversation.Make sure the story you are telling yourself is the real story.Change in a company can be a trigger for innovation.If you decide to leave a company, do it in an organized way. Don’t lose your leverage and/or promotion opportunities by leaving too quickly.Keep your “enemies” close and stay in the look when changes are happening.
To be a guest on The JOB Doctor Click Here
Order Tessa's Book "The Unspoken Truths for Career Success: Navigating Pay, Promotions, and Power at Work" -
Roman was passed over for a job in the final stages of salary negotiation when the company realized he didn’t finish his college degree. He wants to know how to navigate future job opportunities.
What is the best approach to landing senior roles without a degree?
Tessa gives tips on job hunting and interviewing without a degree.
Interviewing:
Do not lie.Change the conversation from what you’re lacking to the practical experience you have that makes up for the missing courses.Double down on your value proposition.Entering the job search:
Update your LinkedIn profile.Get clear on your value proposition. What is the problem you solve and why should someone hire you? Get specific.Include your value proposition and professional highlights at the top of your LinkedIn profile and your resume.Use AI to help your resume hit key words from the job description of your desired role.
To be a guest on The JOB Doctor Click Here
Order Tessa's Book "The Unspoken Truths for Career Success: Navigating Pay, Promotions, and Power at Work" -
As a young mom in the early stages of her career, Sarah often feels like she is not taken as seriously as her colleagues. She wants to know how to best handle these situations and be treated like an equal part of the team.
When you are not given proper respect by colleagues, what can you do?
What are strategies for standing up for yourself without burning bridges?How can you keep colleagues and/or leadership engaged during presentations?
Tessa explains the importance of having difficult conversations. She shares the following tips for asserting yourself in a professional way.
First, make sure to address the issue. If you are not comfortable doing it in the moment, you can pull the person aside after the meeting. Avoid becoming a ghost by saying nothing.
Utilize the GAP Model for conflict resolution. Make sure to always assume good intent.
What I expected…What I observed…Is that what you intended, or do you see it differently?What can I do to prevent this from happening in the future?If someone is talking over you, try, “Stop. I have something to say.”
Keep presentations short and to the point. Avoid giving too much data.
Check for engagement during presentations by asking what information will be most useful and going straight there.
You can learn more about the GAP Model for Conflict Resolution in chapter 7 of Tessa’s book, “Getting Comfortable with Conflict.”
You can find the story about Cubicle Guy in chapter 6, “Lies About the Corner Office.”
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Elyse, a newly appointed employee, faces the common challenge of lacking a clear job description months into her role. This episode explores proven strategies for navigating undefined roles and achieving success despite the ambiguity.
Key Takeaways:
Taking Initiative: Tessa advises proactively engaging with other leaders and participating in relevant activities to gain insights into the role's expectations.Crafting Your Own Narrative: Create a draft job description based on your current understanding. This can be used as a starting point for discussions with your manager.Crucial Conversations: Learn how to utilize the GAP Model for Conflict Resolution to effectively communicate your concerns and expectations to your manager.Regular Check-Ins: Establish frequent check-ins with your manager to ensure alignment and address any emerging issues.Strategic Focus: Prioritize strategic thinking and long-term goals over tactical tasks to maximize your impact in the role.
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Order Tessa's Book "The Unspoken Truths for Career Success: Navigating Pay, Promotions, and Power at Work" -
Is your career feeling stagnant? Brittany, a senior project manager, shares her concerns about limited growth opportunities at her company. In this episode, Tessa discusses strategies for creating your own upward mobility. Learn how to:
Leverage lateral moves to gain a deeper understanding of your company's inner workings.Expand your network to uncover hidden opportunities and gain valuable allies."Play in the gap" by identifying and addressing unsolved problems within your organization.Master the "yes, and, what if" model to navigate project management challenges and foster collaboration.Episode Highlights:
Brittany's experience with limited upward mobility and her dilemma of staying vs. seeking a new job.Tessa's actionable advice for creating a new role for yourself or finding growth opportunities elsewhere.Tips for effectively saying "no" to colleagues' ideas while maintaining a positive working relationship.Real-world examples of how to implement the "yes, and, what if" model in your project management approach.
To be a guest on The JOB Doctor Click Here
Order Tessa's Book "The Unspoken Truths for Career Success: Navigating Pay, Promotions, and Power at Work" -
Tessa speaks with her daughter, Hannah, about her pivot from a corporate career to one as an entrepreneur with several sources of income. After a traumatic event within her family, Hannah decided a traditional job wasn’t the right fit. She created a work situation that better suits her personality and provides an optimal work-life balance. Hannah and Tessa discuss what to expect when transitioning from traditional employment to self-employment. Topics include changes in self-esteem, work-life balance, maintaining motivation, changes in income, and asking for help.
To be a guest on The JOB Doctor Click Here
Order Tessa's Book "The Unspoken Truths for Career Success: Navigating Pay, Promotions, and Power at Work" -
Jamie is a small business owner that is struggling to keep her gen-z staff engaged. She wants to know how to best communicate with her staff and how to avoid burnout for both herself and her employees.
What are ways to keep younger employees motivated?
Tessa shares helpful strategies for managing a younger generation:
1. Ask employees about their personal goals and what skills they may want to develop. Help them to work towards those goals.
2. Use your cost envelope to motivate desired behaviors. Consider bonuses or variable pay.
3. Provide options whenever possible (e.g., benefits, shift scheduling). This generation thrives on customization.
How can you help employees to better meet performance expectations without micromanaging?
Increase communication and set clear expectations.Increase feedback. Share what type of feedback the staff can expect and how they should interpret that feedback.Point out and reward desired behaviors.Share tips about your management style. Ask your staff for feedback.
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Zac recently suffered a serious injury and is now reentering the workforce with a disability. He wants to know what to expect when applying and interviewing for jobs.
Are some industries more likely to hire people with disabilities?
At which point during the application process should you disclose that you need accommodations?
What is the best way to navigate depression and/or anxiety in the workplace?
In this episode, Tessa covers a variety of topics including
Utilizing available programs such as the ADA and FMLAHumane leadershipCommunicating with your manager
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Order Tessa's Book "The Unspoken Truths for Career Success: Navigating Pay, Promotions, and Power at Work" -
Anne recently lost a promotion to an outside applicant. She has the experience that should have made the decision an easy yes for her employers and wants to know why she was overlooked.
What I expected…What I observed…Then, identify the consequences.
How do you uncover why you weren’t promoted and what you need to change to be promoted in the future?
Tessa shares her model for having difficult conversations. You can find The GAP Model for Conflict Resolution in Tessa’s book, The Unspoken Truths for Career Success. These key statements can be used to gather valuable information.Other Topics include:
How do you think others perceive me?What is the perception of what I do? What have you found that works to build influence and become a more promotable person?
Halfway Conversations
Practicing strong statements
Creating a path for career growth
The Feedback 4-pack : Three times a year ask the following questions to 4 people ( a manager, a cross functional team member, a superfan, and a neutral person):
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Dorothy Mashburn hosts Tessa on her podcast, Pay Negotiations Made Simple.
They discuss a variety of topics related to promotion and pay negotiation.
Making the jump from mid-level positions to a director or VP role.Navigating conflict in a way that benefits your career.Encouraging your manager to see you as ready for a promotion.Knowing when to leave a company and when to have difficult conversations to improve your situation.Using a job offer as leverage.Navigating the current job market.Get Tessa’s book here: BUY NOW
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Carrie is a practicing CPA who just received a doctorate in business administration. Despite her new job in operations, she keeps being asked to fill in as a CPA and wants to know how to segue into her new role.
How do you define an undefined role and make yourself indispensable to your company?
In this episode, Tessa explains how to create a strategic role that aligns with the needs of your company.
Creating a Strategic Role:
Define the problems that need to be solved. Ask decision makers what projects would make the biggest difference in 3-6 months and why they hired you.Find a way to quantify your contributions and progress to send regular updates via email. Showing progress will help you gain momentum in the role.Utilize a dashboard. Storytelling. Use face to face time with executives to focus on forward initiatives. Aim for 80% strategic and 20% tactical.
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