Episoder
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Mike Petrusky reflects on the past year and the lessons learned hosting the show, speaking with industry thought-leaders, and exploring new technologies in the world of work and the workplace. He shares an update on plans for the New Year while giving a summary of a recent speech where he was asked to inspire a team of facility management professionals. Mike encourages his listeners to continuously evaluate and be open to new ideas, technologies, and skills while embracing change as an opportunity rather than a threat. The power and paradox of technology, the importance of inspiring leadership and understanding human behavior are essential when trying to build a culture of collaboration and innovation. So, tune in to get the encouragement you need to be a workplace innovator in your organization in 2025 and beyond!
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
Check out the âOn My Way To Workâ video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
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Lyle D. Gladney, CFM, FMP, CPMM is a Facilities Professional with a demonstrated history of working in the mechanical, building technologies, and service industries. He is currently the Building Operations Director at Clairmont Oaks and a Past President of the IFMA Atlanta Chapter where he is known for a strong leader skilled in Budgeting, HVAC, and Operations Management. Mike Petrusky asks Lyle about his career journey, challenges facing the FM industry, and they discuss the tools and strategies needed to thrive in todayâs built environment. Join Mike and Lyle as they drive around Atlanta together!
Connect with Lyle on LinkedIn: https://www.linkedin.com/in/lyledgladneycfm/
Learn more about IFMA: https://www.ifma.org/
Check out the âOn My Way To Workâ video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Aimee Grossman, CFM, CBRM, COEE is AVP of Facility Management & Workplace Experience at AdvaMed, Lena Thompson, IFMA Fellow, FMP, SFP is an Adjunct Professor & IFMA Qualified Instructor while serving on the IFMA Global Board of Directors, and Sarah Burns is a Partner Account Manager at Eptura. Mike Petrusky hosted a live roundtable discussion for the Capital Chapter of IFMA called âHow Evolving Systems Can Empower Facility Professionalsâ where the panelists discussed integrating workplace technology with the overall management of the built environment and the evolving role of FM professionals. They explored how the hybrid work model requires significant change management, including adapting to new routines and human behavior and agreed that data and reporting are critical for decision making. Tune in to get practical ideas on enhancing the user experience when implementing new strategies or technologies and hear the encouragement and inspiration you will need to be a Workplace Innovator in your organization!
Connect with Aimee on LinkedIn: https://www.linkedin.com/in/aimee-grossman-cfm-cbrm-coee-51039a64/
Connect with Lena on LinkedIn: https://www.linkedin.com/in/lena-thompson-5b05a86/
Connect with Sarah on LinkedIn: https://www.linkedin.com/in/sarah-burns-6737b9202/
Check out the âOn My Way To Workâ video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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One of the highlights of 2024 was creating a full video podcast with Kay Sargent of HOK, Geoff Snavely of MilliCare, and Sarah Sims, CWP of Earthjustice to celebrate our 300th episode! Recorded and filmed at the HOK offices in Washington, DC, the panel discusses the evolution of the FM industry, changing cultures and the need for flexibility, all while emphasizing the opportunity listeners have to ensure the sustainability of work and the wellbeing of employees. Revisit this milestone with me!
Watch the full video on YouTube: https://youtu.be/TTK92bzCKjg?si=8w4luE6Qub5heChp
Connect with Kay on LinkedIn: https://www.linkedin.com/in/kay-sargent-53b2431/
Connect with Sarah on LinkedIn: https://www.linkedin.com/in/sarah-sims-101/
Connect with Geoff on LinkedIn: https://www.linkedin.com/in/geoffsnavelymillicare/
Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/
Learn more about Epturaâ˘: https://eptura.com/
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Drew DePriest, MCR.w, WELL AP is Director of Real Estate Operations Technology at McKesson where he is passionate about innovating in the built environment using the latest CRE, facility management, and autonomous building strategies. Mike Petrusky asks Drew about the rapid pace of change in technology and the workplace and how he keeps up by engaging with industry connections while constantly being âa curious nerdâ. Drew believes that data governance has become our paramount concern, so he leads his teams with a focus on ensuring data quality and accuracy. When considering new technologies, Drew shares his philosophy of identifying business outcomes rather than just jumping on the latest trends. Artificial intelligence has great potential to impact the built environment, so it's important to ensure the underlying data it learns from is accurate and complete. Mike and Drew agree that we must lead using change management strategies that put humans first, acknowledge our struggles and failures, and encouraging continuous learning and improvement as we seek to be a workplace innovator in our organizations.
Connect with Drew on LinkedIn: https://www.linkedin.com/in/drewdepriest/
Learn more about McKesson: https://www.mckesson.com/about-mckesson/
Check out the âOn My Way To Workâ video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Julie Whelan is SVP and Global Head of Occupier Thought Leadership at CBRE where she is passionate about identifying market trends impacting the occupier in the office and industrial space. She is lead author of CBREâs 2024 Americas Office Occupier Sentiment Survey which provides insights from 225 corporate real estate executives. Mike Petrusky asks Julie details about the report and what it reveals about office occupiers seeking to align their workspaces with hybrid work models while meeting their business objectives. They explore current and future portfolio strategies and the importance of technology and sustainability initiatives as Julie reveals a shift in sentiment about office space contraction. Mike and Julie agree that corporate real estate and facility management leaders have an essential role to play in the future of work and they offer inspiration as you seek to be a workplace innovator in your organization!
Connect with Julie on LinkedIn: https://www.linkedin.com/in/juliewhelancbre/
Download CBREâs 2024 Office Occupier Sentiment Survey: https://www.cbre.com/insights/reports/2024-americas-office-occupier-sentiment-survey
Check out the âOn My Way To Workâ video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Erin McDannald is CEO at Lighting Environments, Environments by LE and Powered by Elevated where she envisions a world where technology seamlessly enriches lives by providing the end user with an amazing digital experience that focuses on health, wellness, communication, and building controls. Mike Petrusky ask Erin her perspectives on the workplace and why she believes that a digital infrastructure is crucial for future buildings as technology advances. They explore the role of air quality and lighting on our workplace experiences as leaders seek to reduce stress loads on employees and potentially improve productivity. Erin says that data from smart buildings can be used to optimize human health and focusing on wellness in the workplace can lead to clearer thinking among employees. Mike and Erin agree that aligning smart building technology with a holistic view of human experiences in the built environment, you will have the tools necessary to be a workplace innovator!
Connect with Erin on LinkedIn: https://www.linkedin.com/in/erin-mcdannald-76b49116/
Visit the Elevated website: https://www.poweredbyelevated.com/
Check out the âOn My Way To Workâ video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Jim Frawley is an Executive Development Consultant and Coach who is passionate about building resilient organizations by helping people plan for and respond to change. He is a Ted Talk speaker, author of âAdapting In Motion: Finding Your Place In The New Economyâ and Host of the âJim's Take Podcastâ. Mike Petrusky ask Jim his perspectives on how the post-pandemic workplace has fundamentally changed due to technological advances and the changing psychology of the workforce. They explore how facility management and corporate real estate leaders must enhance their change management strategies and better communicate the significant value of having in-person social interactions in the workplace. Jim believes the ability to ask non-judgmental questions can change our relationships, so he shares practical advice that helps leaders communicate better and differentiate between problems and circumstances when dealing with change. Mike and Jim agree that leaders need to lead more effectively as we head into the future and they offer you the inspiration you will need to be a workplace innovator in your organization!
Connect with Jim on LinkedIn: https://www.linkedin.com/in/jimfrawley/
Learn more about Jimâs services: https://www.jimfrawley.com/
Check out the âOn My Way To Workâ video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Did you miss our session at IFMAâs World Workplace 2024 in San Antonio, TX? We discussed âRadical Change in Facility Management: Lean In or Be Left Behindâ and prepared the audience for the new frontier of the built environment. We must all be leaders who are not afraid to upskill, leverage tech, and âbe comfortable being uncomfortableâ. As we navigate through an uncertain future, remember to enjoy the ride and be a Workplace Innovator!
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Allecia Mcdonald is a Facilities Senior Manager at Cushman & Wakefield and current President of the IFMA Minneapolis/St. Paul Chapter where she volunteers because of her âlove for all things related to buildingsâ. Mike Petrusky asks Allecia about her career journey in facilities management, the impact of the IFMA community, the future of the workplace, and the role of FM in environmental sustainability. They explore the challenge of engaging young professionals in the FM community today and the need to demonstrate a high value vision to attract them. Allecia shares her passion for sustainability and the urgency to reduce greenhouse gas emissions and discusses the role of the FM world in this, plus Mike asks about the challenges we face in a post-Covid workplace. Mike and Allecia share a love of the IFMA community and are optimistic about the future of the profession as they give you the inspiration needed to be a workplace innovator in your organization!
Connect with Allecia on LinkedIn: https://www.linkedin.com/in/allecia-mcdonald-934492112/
Learn more about IFMA: https://www.ifma.org/
Check out the âOn My Way To Workâ video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Jessica Cooper is Chief Product Officer at International WELL Building Institute (IWBI), Francisco Lasta, OTR/L, Assoc. AIA is an Occupational Therapist leading the Inclusive Design team at the architecture firm Muller2, and Katie Sargent is Integrated Marketing Manager at Work Design Magazine. This panel joined Mike Petrusky for a live broadcast revealing the winners of Work Designâs 2024 Next Work Environment Competition and they took time to discuss how the built environment plays a significant role in shaping the future of work by promoting health and well-being to support the workplace. Mike asks the panelists to share their insights and experiences involving workplace design, strategies and technologies impacting human flourishing in our work environments. With a growing focus on inclusivity, health, wellness, and sustainability in the workplace, leaders must embrace inter-departmental collaboration and change management strategies as we seek to solve the complex problems facing the workforce today. Mike and the panelists offer practical advice and the encouragement you need to be a workplace innovator!
Connect with Jessica on LinkedIn: https://www.linkedin.com/in/jessicarosecooper/
Connect with Francisco on LinkedIn: https://www.linkedin.com/in/flastaotr/
Connect with Katie on LinkedIn: https://www.linkedin.com/in/katie-sargent-88697434/
See the results of the 2024 Next Work Environment Competition: https://www.workdesign.com/2024/09/announcing-the-2024-next-work-environment-competition-winners/
Check out the âOn My Way To Workâ video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Bryan Berthold is Global Lead of Workplace Experience at Cushman & Wakefield where he is passionate about transforming workplace experiences using data-driven solutions. Mike Petrusky ask Bryan to share the latest research and insights his team has discovered related to the importance of well-being in the workplace and how facility management and corporate real estate leaders can improve the overall employee experience. They agree that flexibility and choice are essential components of a positive workplace experience and Bryan shares the data to back this up. As the purpose of office spaces shifts towards community and connection, FM and real estate professionals are well-positioned to take the lead in solving the challenges of hybrid work due to their integrated problem-solving skills. Tune in as Mike and Bryan offer you the information and inspiration you need to be a workplace innovator in your organization!
Connect with Bryan on LinkedIn: https://www.linkedin.com/in/bryanberthold/
Learn more about C&W Experience per Square Foot⢠Instant Insights: https://www.cushmanwakefield.com/en/united-states/insights/experience-per-square-foot-instant-insights
Check out the âOn My Way To Workâ video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Bianca Angelico is Director and âChief DayMakerâ at On Verve, an innovative guest services company, where she is passionate about leading her team and creating thriving workplaces. Mike Petrusky asks Bianca about her background in the facility management industry, current philosophy when caring for people in the workplace, and why one size does not fit all when it comes to end-user experiences. They explore how communication is essential in creating a great guest experience and discuss the power of technology for enhancing the employee experience. Mike and Bianca agree that effective change management requires understanding human behavior and creating strategies that suit different personas and they offer ideas for creating fun moments in the workplace and encourage you to be a workplace innovator in your organization!
Connect with Bianca on LinkedIn: https://www.linkedin.com/in/biancaangelico/
Learn more about On Verve: https://www.on-verve.co.uk/
Check out the âOn My Way To Workâ video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Sean Tolram is Mindfulness Programme Manager at HSBC and Founder of My Trained Mind where he is passionate about helping professionals build happy, healthy, and successful careers. Mike Petrusky asks Sean about his journey into mindfulness and why he believes that the modern workplace needs to focus on humanity if we hope to create thriving organizations in the future. Sean shares how stress in the workplace can lead to errors and decreased productivity and offers practical examples of how mindfulness can help workplace leaders build stress resilience in their teams. Mike and Sean discuss change management strategies and explore how change can be seen as a threat by the human brain, causing stress. They agree that in the new world of work, leaders must focus on employees as humans, and they offer the insights and inspiration needed to help you be a workplace innovator!
Connect with Sean on LinkedIn: https://www.linkedin.com/in/seantolram/
Learn more about My Trained Mind: https://mytrainedmind.com/
Check out the âOn My Way To Workâ video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Kayla Gottschalk, SFP, FMG is Launch Lead at Switchyards, the worldâs first neighborhood work club, where she is a passionate advocator within the built environment who believes the physical space truly enhances the experience. Mike Petrusky asks Kayla about her FM and workplace career journey as a young professional who entered the field on a mission to lead space transformations, improve business operations, and create globally inspiring spaces. They discuss the power of community connections through IFMA and the opportunity for industry leaders to think creatively and deliver the workplace experiences people desire today. Join the conversation as Mike and Kayla explore the many ways we can all be improving our work and places as they drive around Atlanta together and help inspire you to be a Workplace Innovator!
Connect with Kayla on LinkedIn: https://www.linkedin.com/in/kayla-gottschalk-sfp-fmg-51a80624/
Learn more about Switchyards: https://switchyards.com/
Watch the full video of this episode: https://youtu.be/5tnAuZktPqM?si=Yu_JpRe4OZBOivXe
Check out more of the âOn My Way To Workâ video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Lena Thompson, IFMA Fellow, FMP, SFP serves on the IFMA Global Board of Directors, Kay Sargent, FASID, FIIDA, CID, LEEDÂŽ AP, MCR/w, WELL AP is Senior Principal & Director of Thought Leadership, Interiors at HOK, Mayra Portalatin, SFP, LEED AP is Vice President of Facilities Services at NVE, Inc., and Geoff Snavely, LEED AP is Vice President & General Manager at milliCare by EBC Carpet Services. Mike Petrusky hosts a roundtable discussion with these industry-leaders as they prepare to present a session called âRadical Change in FM: Lean In or Be Left Behindâ at IFMAâs World Workplace 2024 in San Antonio, TX on October 11 at 10:30am CDT. Change has always been the one constant, but now weâre in a period of radical change for FM, real estate, and the workplace. This panel will look at the new frontier of the built environment from many perspectives â FM practitioners, workplace consultants, and industry partners â and why we must all be leaders who are not afraid to upskill, leverage tech, and âbe comfortable being uncomfortableâ. As we navigate through an uncertain future, remember to enjoy the ride and be a Workplace Innovator!
Connect with Lena Thompson, FMP, SFP on LinkedIn: https://www.linkedin.com/in/lena-thompson-5b05a86/
Connect with Kay on LinkedIn: https://www.linkedin.com/in/kay-sargent-53b2431/
Connect with Mayra on LinkedIn: https://www.linkedin.com/in/mayraportalatin/
Connect with Geoff on LinkedIn: https://www.linkedin.com/in/geoffsnavelymillicare/
Register for IFMAâs World Workplace: https://i.snoball.it/p/jeVL/l/3
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Swapna Sathyan is Board Chair at CannonDesign, Principal and Director at Blue Cottage of CannonDesign where she is passionate about helping clients envision the future and transform their organizations to achieve that vision. Mike Petrusky ask Swapna about her perspectives on the work of work today and how embracing change and viewing the workplace as an evolving work system is essential for leaders. They explore the role of technology in shaping the future of work as caring for the people in our organizations will involve more complexity due to evolving science, health, education, and organizational objectives. Swapna believes that real estate is no longer just about providing a physical space, but also about engagement, sustainability, and employee wellness. She offers practical advice and insights to help you design for inclusivity and deliver personalized experiences as you seek to become a Workplace Innovator!
Connect with Swapna on LinkedIn: https://www.linkedin.com/in/swapnasathyan/
Learn more about CannonDesign: https://www.cannondesign.com/about/living-centered-design
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Esme Banks Marr is Strategy Director at BVN Architecture in London where she is passionate about interpreting and translating data into shareable and actionable insights, internal and external communications to support change and applied research. Mike Petrusky asks Esme about her career journey in the world of FM and the built environment, and they explore how communication is essential in the future of work and the workplace. Esme believes that the pandemic has elevated the importance of the role of the workplace and leaders must approach design strategies in new and innovative ways. Communication is crucial for driving workplace change and improvements and using pulse surveys and sentiment analysis tools may offer the insights needed for future decision-making. Mike and Esme also discuss generative AI as a potential tool to support the workplace, and they offer the inspiration you will need to continue upskilling as you seek to be a Workplace Innovator!
Connect with Esme on LinkedIn: https://www.linkedin.com/in/esmebanksmarr/
Learn more about BVN: https://www.bvn.com.au/
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Lauren Puff, CPCC is a Global Workplace Experience Leader who is passionate about driving growth, operational excellence, and employee engagement. Mike Petrusky asks Lauren about her career journey in the world of facility management, operations, and workplace for several well-known tech companies and they discuss the importance of leadership in organizations today. Fostering a culture where connections and collaboration can flourish in the workplace is possible, and Lauren shares her views on the role of physical space and technology. Mike and Lauren agree that leaders have a crucial role in building trust, delivering effective communication, and understanding human behavior so they can build productive teams, and they emphasize that change management is a critical skill for today's workplace leaders. Tune in to hear practical advice and get the encouragement you need to be a Workplace Innovator in your organization!
Connect with Lauren on LinkedIn: https://www.linkedin.com/in/laurenpuff/
Learn more about WESO Collective: https://www.wesocollective.com/
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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Nick Lynn, PhD is Senior Director of Employee Experience and Engagement at WTW, a global professional services firm, where he is passionate about using EX insights to solve business problems, such as simplifying the way people work and encouraging collaboration and innovation. Mike Petrusky asks Nick about the current world of the workplace and how leaders can build a culture of trust and higher engagement. They explore the importance of employee well-being and fostering a sense of community in a holistic way that includes physical, mental, financial, and social aspects. The most effective leaders are those who continue to learn and adapt and facility management professionals have a key role to play in the change process. Nick believes that successful transformations involve creating an environment where new habits can form and trust is the glue that holds everything together. Listen to hear some practical tips and find the inspiration you need to be a Workplace Innovator in your organization!
Connect with Nick on LinkedIn: https://www.linkedin.com/in/nicklynn/
Subscribe to Nickâs Substack: https://nicklynnphd.substack.com/
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Epturaâ˘: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
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