Episoder
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"If you're in the moment of crisis, this is the one time where people are going to be looking to you to take charge and provide direction."
Key Moments
00:00 Threatened by wildfire prompts conversation on crisis management
06:26 Tabletop exercises simulate and improve emergency responses.
09:35 Involving people in decision-making is important for effective action and crisis readiness.
12:04 Plan ahead and assess immediate safety during crisis.
15:10 Provide clear, factual, and regular updates to your team.
19:07 Planning for crises, supporting mental health, flexibility.
20:54 In crisis, take charge with clear direction and manners.
24:31 Guidelines and crisis plan improve organizational culture.
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
How to Lead a Team During a Crisis
At some point in their career, leaders will find themselves in the challenging but crucial task of leading a team during a crisis. Whether it’s a wildfire, a pandemic, or any other unforeseen disruptor, being prepared and having a strong leadership strategy can make all the difference. After my experience navigating a wildfire I learned a number of lessons on how to lead a team during a crisis. Unfortunately some I never knew before I went through it. That is why now I like to help other leaders prepare the best they can.
First and foremost, you must prepare for a crisis beforehand. It may sound strange planning for unexpected crisis, but having at least a framework is essential. Taking the time to train your team on crisis protocols ahead of time will help give a sense of control in otherwise uncontrollable situations.
Conduct regular "tabletop exercises" to simulate scenarios and gather input from all team members. These exercises help get input from vairious perspectives within the organization to make sure all bases are covered. Once a plan is established, communicate clear steps and roles to ensure everyone knows what to do when the unexpected happens.
When a crisis occurs you need to ensure immediate safety of everyone. In any crisis, the first priority is to assess and ensure the safety of your team. Establish clear lines of communication to keep everyone informed and updated. Address any immediate physical dangers and provide support for personal well-being before assessing work capabilities.
One of the challenging situations to work through in the midst and after a crisis are managing expectations and needs. Quickly identify and address the immediate needs of your clients and stakeholders. Maintain regular, factual communication to keep everyone in the loop. Be decisive and flexible in your approach, adapting as necessary to meet the evolving situation.
The better preparation that you do, the more effective you will be and the more protected and healthy and happy and safe the people who are relying on you will be. An imperfect decision is better than no decision. In times of crisis, you must move. Make sure to listen to this episode for more on how to lead a team during a crisis.
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"The reality is that if you're not feeling imposter syndrome, then you might actually be doing something wrong."
Key Moments
03:27 Value of embracing unconventional career shifts
06:23 Understanding imposter syndrome and unlocking potential
09:29 Healthy discomfort with imposter syndrome
12:14 Others may see your potential before you do
14:52 Overcoming self-doubt
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
Overcoming Imposter Syndrome in Unconventional Career Paths
Once you understand how to navigate unconventional career paths, you will feel more confident taking on unexpected opportunities. The first step is overcoming imposter syndrome and allowing those unforeseen shifts to lead you toward incredible growth. Feeling like an imposter isn't your enemy. It's a signal that you're pushing beyond your comfort zones and challenging yourself to achieve more. There are a few ways you can embrace those moments of doubt and start to see them as signs of potential growth.
There are several key takeaways from this episode:
**Embrace Unconventional Opportunities:** Life’s zigzag paths often lead to unexpected and fulfilling destinations. What seems off-track might just be your gateway to exciting new doors.
**Normalize Imposter Syndrome:** Feeling like an imposter is not only common but could indicate you’re pushing your limits and growing. It’s a sign to lean in, not step back.
**Seek Growth, Challenge Comfort:** Constant comfort is a comfort zone’s trap. If you’re never feeling out of place, you might not be challenging yourself enough to grow.
Ready to tackle your own imposter feelings and step up your career game? Make sure to listen to Episode 77 of World at Work Podcast. And if you need someone to help you understand your full potential reach out to us at Best Culture Solutions. We are ready to help you conquer imposter syndrome and turn challenges into stepping stones for success.
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“If termination occurs consider it as your opportunity to dig into what it is you loved about that role, what you loved about the organization, and then move forward taking a chance on something new."
Key Moments
01:07 Changing perceptions about termination and its impact.
03:58 Good leadership prevents surprise, but the reality is still shocking.
06:40 Accept the situation with grace, while calling for support.
09:43 Seek union advice or get a lawyer to review fairness and options.
15:30 Review and create a detailed personal finance plan "runway".
17:25 Get clarity on your options and make your next career move.
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
How to Navigate Termination
Life throws us curveballs, and sometimes that means facing termination from a job. While the thought of termination can be daunting, there are ways to navigate the transition with grace and strategy. The fear and uncertainty that come with termination can be paralyzing. If you find yourself in a situation like this, remember that you have options and support. There are some key steps to take that will help you from feeling stuck or lost.
Stay Gracious: Responding with grace during a termination can protect your professional reputation and leave the door open for future networking opportunities.
Safety First: If you're not in the right headspace to drive after receiving shocking news, don’t hesitate to ask for a cab or call someone you trust for a ride.
Legal and Financial Consultation: Reach out to a lawyer or union representation to ensure fair treatment and help you explore possibilities such as severance packages. Also, immediately plan your finances to establish how much "runway" you have.
Find Your Next Step: Once you've processed the initial shock, it's time to consider which roles will energize you moving forward.
If you haven’t been terminated, but you suspect termination is on the horizon, you may want to consider resignation. There are times that it may be appropriate to take matters into your own hands.
This episode is a must listen for anyone navigating termination or feels it coming. In addition, Best Culture Solutions offers advice and resources for those finding their next steps. Remember, you're not alone, and sometimes an ending can lead to a new and fulfilling beginning.
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"Your employment relationship is a two way economic transaction, and so you need to demonstrate to them what value you bring them in order for them to bring value to you in return."
Key Moments
01:20 Dealing with conflict constructively and demonstrating value.
05:20 Understand market value and quantify your impact.
06:37 Challenges of valuing your worth in salary.
10:25 Calculate time saved, demonstrate value, show future impact.
12:50 Ensure strength before engaging, offer compensation analysis.
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
How to Negotiate a Pay Raise
Are you considering taking the leap to a new job for better pay, or wondering if your current employer might match your worth? During this conversation, we bring you some powerful insights on asking for that pay raise.
Three key takeaways to unlock a successful negotiation:
**Know Your Value in Numbers**: Don't just highlight your good work; quantify your contribution in dollars and cents. How have your projects boosted profits or efficiency?
**Market Value is Gold**: Understand the market value for your role. Research payscales considering factors like company size, industry, and your job specifics.
**Alternative Compensation**: If the pay scale is rigid, consider negotiating for supplemental compensation for extra projects or responsibilities you're willing to take on.
Negotiation can be a win-win when done right. For more strategies and Tim’s insider tips, make sure to listen to this episode in full. Your bank account might thank you!
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"If you know that you need to make that change and you're thinking about reaching out to a recruiter, don't waste any time. But don’t just say, ‘hey, can you get me a job?’ Demonstrate your value to them and how you can help an organization." Key Moments
02:23 Reaching Out to Recruiters When It’s Time for Change
05:48 Exploring Career Options with Specific Recruiters
09:32 Demonstrate Value Over Need
10:17 Effective and Proactive Networking
13:36 Confidentiality and Ethics in Recruitment
Connect with Tim and his team:Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
When to Reach Out to a RecruiterThere is no reason to hesitate to reach out to recruiters when you are considering a job change. They are there to help job seekers navigate the complexities of job searching and career transitions with a proactive mindset. During this conversation, Katie and I talk about the value of moving away from the conventional job search approach by becoming more strategic and timely in decision-making. We dive into what to do when you recognize that it's time for a professional change, how to effectively connect with recruiters, and the nuances of both internal corporate recruiters and third-party agencies.
Understanding when to initiate contact with a recruiter is crucial, particularly when experiencing unease about job security or pondering a career shift. Acting swiftly is key. There is no sense in taking time once you feel like you need to pivot. Put feelers out early so that you can start exploring options before reaching a state of urgency. This ensures ample time for the industry's recruiting processes.
Once you connect with a recruiter consider how you will work with them. Building a connection with recruiters involves more than just asking for a job; it's about demonstrating value and expressing how one can contribute meaningfully to potential employers. It is essential for candidates to be forthright, detailing their expertise and desired field. This helps ensure recruiters are pairing them with suitable opportunities. Candidates should openly share their professional intentions and seek positions aligning with their skills.
The distinction between corporate and third-party recruiters is a nuanced aspect of the job search. While both types prioritize confidentiality and client success, third-party recruiters are more often driven by placements. That means they may act with more immediacy on behalf of candidates. Using platforms like LinkedIn enables candidates to research and connect with industry-specific recruiters or those associated with desired companies. This is never a bad way of expanding your job search network.
Make sure to listen to this episode in full if you are a business professional considering a career move or feeling the onset of change. We dive into when to reach out to a recruiter and how they can help craft your strategic career pathway.
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Key Moments
03:10 Offer career transition help to terminated employees.
07:15 Collecting company items.
09:56 Delegate transition security measures.
14:23 Be clear and concise when announcing departures.
17:23 Proper planning leads to successful career transitions
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
More Essentials for Terminating an Employee
There are enough complexities when it comes to terminating employees that it was worth another conversation. Jody and I continue to explore strategies and best practices for handling this side of managing a business.
Setting up career transition help as a crucial part of the termination process. While it’s not legally required, providing assistance to terminated employees in finding their next job reflects positively on the company’s reputation and can even offer legal protection in case of litigation. Offering career coaching and help with resume preparation can ease the transition for the departing employee. It also demonstrate the organization's commitment to supporting their workforce even during difficult times.
A crucial consideration is the implementation of a security plan when terminating an employee. Business owners and managers should stay vigilant about potential security threats post-termination. There are times when it may be necessary to coordinate with security personnel and, if necessary, utilize a private investigator to keep an eye on the individual. It safeguard the company against potential risks and ensure the safety of the workplace and its employees.
Additionally, make sure to promptly cancel the employee’s IT account and securing access to their emails and files. This proactive measure prevents data breaches and misuse of confidential information. It also allows for a smooth transition in roles and responsibilities, safeguarding the organization’s intellectual property and operational continuity.
This episode is full of insights offering guidance for business professionals navigating the process of employee termination. Make sure to listen for more about strategies for terminating employees and understanding the best practices when faced with this situation.
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"In order to terminate effectively, you can not be so focused on being liked. You need to be respected and understood."
Key Moments
00:00 Terminate with Intention to Ensure Continued Team Success.
03:54 Handling Employee Departures
07:37 Effective Termination Practices
09:52 Understanding Severance in Employment Termination
11:29 Best Practices for Employee Termination
14:16 Getting the Message Across During Tough Conversations
16:56 Keep Communication Aligned; Offer help, be clear, stay respectful.
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
How to Terminate an Employee
Learning how to terminate an employee is a challenging yet essential aspect of building a winning culture in business.
Terminating an employee is a tough task. It's crucial to focus on delivering the news effectively and offering support. Remember, it's about the employee, not you. Whether for economic reasons or for performance issues, there needs to be a structured plan. By preplaning, you will be able to determine what is owed to the employee, prepare necessary documentation, and choose an appropriate date for the termination.
Firing someone should involves empathy and decisiveness. Preparing tailored messages for each situation is crucial. When dealing with terminations due to economic reasons, leaders must communicate the decision clearly, express gratitude for the employee's contributions, and offer support for the ensuing transition. Conversely, for performance-related terminations, the focus remains on addressing the issue sincerely, thanking the employee for their service, and extending a helping hand for their next steps. Understanding these distinctions is crucial for effective communication during employee terminations.
The conversation around termination should be quick and to the point. It's about delivering the necessary information and providing support during the transition. Focus on empathy and clarity, while avoiding emotional entanglements. Being succinct and direct with the message ensures that the person being terminated receives the necessary information and support. Provide clarity and help the affected individual navigate the transition, rather than seeking validation or understanding from the terminated employee. Practicing empathy and maintaining professionalism during these challenging discussions is crucial for fostering a respectful and supportive work environment.
Navigating employee terminations can be complex. Make sure to listen to this episode for more on how to cultivate a compassionate approach to employee terminations. If this is something you would like more support with, Best Culture Solutions is ready to lend their expertise in managing this process with compassion and efficiency. Reach out to our team for additional guidance on handling terminations or facilitating employee transitions.
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"Understanding what is happening in your community is vital to [career advancement] because the best way to get considered for new opportunities, new situations is simply by being able to provide value to people."
Key Moments
03:57 Organizational Culture and Community Engagement
06:03 Understanding Community Needs
08:24 Building Authentic Relationships
10:13 Navigating Opportunities as a New Hire
12:06 Building Trust in Leadership
14:59 Community Engagement and Career Growth
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
Being aware of the social and business dynamics within a community can benefit employees and job seekers. Engage in the community to gain insight into the needs, strengths, and developments of the people and area you serve. Being present and building relationships can give you a competitive advantage. By understanding the community needs, social conditions, and local happenings, you can position yourself to provide value to them and a business.
Grasping a community's dynamics presents a number of opportunities for growth. Take the time to identify needs that may otherwise not be seen. By showcasing your ability to fulfill those needs you can create a path to career advancement. It's about about leveraging your strengths to address opportunities and gaps.
As you learn about the community, remember the value of authentic connections. Whether you're a new hire or a seasoned pro, building relationships and learning about your surroundings fosters trust and respect. Curiosity paves the way for meaningful contributions.
The best way to know the community you serve is to get involved and acquainted with the people. Attend local events, strike up conversations with neighbors, and particiate in causes close to home. A well-rounded understanding is the cornerstone of impactful action.
When it comes to career progression, understanding your community spells growth and influence. It can be a delicate balance of absorbing new information about the community and integrating it into your role. It's essential to approach these relationships with respect and curiosity. Seeking to better understand how you can contribute to positive change while also recognizing existing organizational directions.
Make sure to listen to this episode for more on understanding where your value is needed in the community you serve. Success thrives on connection, awareness, and meaningful contributions.
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“It's having a tactful approach, owning the change, then moving forward with your best self. Leaving on good terms is going to be more valuable for you in the long run than if you walk out."
There are a various mental barriers that people face when making a change in their professional role. Some of the biggest are the nuances of recognizing when it's time to move on and how to do it effectively. Whether that change is for career advancement or to get out of a toxic environment, it helps having a transition plan in place. By planning and preparing for the change you will set yourself up for even more long-term success.
Some of the key items we touch on are:
The importance of making a plan before making a career change or leaving a job. The significance of leaving on good terms and how it can positively impact your career journey. Ensuring the transition leaves a positive impact on your current and future workplace. The value of taking advantage of any benefits or perks from your current position before leaving. Why it is okay to take time between career transitions.If you're eyeing a career change, resolving to leave on a high note, or curious about the dynamics of workplace transitions—this episode is a gold mine. Take a listen and share this episode with anyone you know that may be navigating a career change. Remember, a well-planned exit can pave the way for a successful next chapter.
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
Key Moments
04:35 Strategize for a constructive and successful change.
08:41 Consider reasons for change, then plan deliberately.
11:54 Leave anger behind, show best self at work.
16:02 Plan for benefits before leaving a position.
18:27 Coordinating transitions with trust in leadership is crucial.
20:31 Plan for transition time between career positions.
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"When you're a customer dealing with something, it's a huge difference when you have a passionate problem solver versus somebody who just says, 'I can't. It's beyond my control', or they just don't care."
Key Moments
02:21 Motivation Based Interviewing as an Innovative Hiring Strategy
04:11 High Performers and Self-Motivation.
07:39 3 Ways to Enable Problem Solving at Higher Level
10:20 Hiring Based on Attitude and Passion Matters.
14:56 MBI Training and Hiring Processes
22:24 Workplace Retention Challenges and Strategies
25:18 MBI is Essential for Operational and Bottom-Line Success.
27:56 Interviewers are Crucial but Don’t Expect People to Change
33:15 Importance of Continuous Learning
Connect with Carol
https://www.hireauthority.com/
https://carolquinn.com/
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
Motivation Based Interviewing
Motivation-Based Interviewing (MBI) can revolutionize the way you hire and retain exceptional talent. Carol Quinn is the creator of motivation-based interviewing. She is an ‘Attitude Revolutionist’. With Carol's guidance, companies don’t just grow; they evolve. Retaining satisfied customers and nurturing lasting loyalty takes work. You can make that work a little less challenging by using MBI to bring passionate, driven problem solvers into the organization.
Hiring right is paramount. The success of an organization rests on the quality of hires. Carol Quinn emphasizes that no amount of employee engagement investment can rectify poor hiring decisions.
Attitude & Passion Over Skills: Skills are teachable, but attitude and passion are intrinsic. Focusing on these during the hiring process can uncover true high performers. Those are the people who have the skills and bring self-motivation. They have a knack for successfully addressing obstacles through their exceptional customer service and problem-solving.
Many companies spend big $$$ on employee engagement only to ignore their shaky hiring foundation. Using MBI doesn't only improve the quality of hires—it leads to tangible results such as lower turnover, heightened retention, and a stronger bottom line. interviewer effectiveness is rarely measured. Without proper training, you might just hire a dud.
It's a transformative mindset, and for any businesses out there, it's worth considering. Think about it; it's the motivation that pushes high performers to excel beyond their comfort zones. Those are the ones propelling your business to new heights!
Listen to this episode to learn more about MBI, improve your team's hiring process, and start selecting candidates who will truly excel. Stop wasting resources on ineffective hiring and start building your dream team today.
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"It's good to be open about what your potential is, and it's good to be open about learning new things."
00:00 Looming job cut leads to job mismatched professional role.
04:31 The impact of change on energy and mental health.
08:07 Keep an open mind and open communication. Offer information to employers about where one can best contribute.
13:46 Disney's "9 old men" challenged to learn.
14:50 Organizational culture shapes career paths and opportunities.
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
Navigating the Workplace When Your Position is Changed
Navigating unexpected changes in your role at work can bring a number of challenges. It also has the chance to bring rewards. Changes within an organization can give employees an opportunity for growth and learning in new roles. Sometimes, a shift in your role can be a compliment, showcasing that your employer trusts you to take on new challenges.
When facing a significant change in your role or responsibilities, it's crucial to ask yourself important questions about the impact on your energy, skills, and passion. Having a keen sense of elf-awareness can guide your decision-making process.
Communicate with your employer about your strengths, interests, and concerns. Open communication can lead to opportunities for personal and professional growth within your organization. Don't hesitate to voice your skills, passions, and interests to your employer. It helps them understand where you can best contribute and may open up new opportunities aligned with your strengths.
Embrace new challenges and learning experiences. Drawing inspiration from the culture at Disney, approach change with a growth mindset and a willingness to try new things. Recognize that new roles or tasks may initially be daunting, but staying open-minded and being willing to learn can lead to unexpected growth and discovery.
Whether you are currently navigating a career change or want to proactively prepare for potential shifts in your role, this episode offers valuable insights and practical advice for managing change in the workplace. Need help navigating your own career changes? Connect with Tim at Best Culture Solutions for expert guidance and support. Remember, change can be an opportunity in disguise.
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"I don't want to look back on my life with regret knowing that I wasn't happy for potentially decades and did nothing about it."
One of life's great lessons is the importance of taking responsibility and ownership of your own happiness. In order to do that you first have to acknowledge when you're not happy. The hardest part for most people is then taking action to make a change. When it seems like nothing around you is improving then it is time to take ownership for what you can control. After years of working with people as a recruiter, I have found there to be some necessary steps to take when you are not satisfied and ready to make a change.
Take ownership of your happiness. Recognize that if you are unhappy with something in your life, it is your responsibility to take action to fix it. It isn't selfish to want to be happy. Lee Cockerell recently said something that resonated deeply: "If you are unhappy with anything in your life, it is your fault." Taking ownership and responsibility for our happiness is the first step in initiating change. Don't hesitate to acknowledge your unhappiness.
Once you figure out why you are unhappy, it's time to determine what steps you can take to make a change towards a happier and fulfilling career. Take the time to define what wakes you happy. Identify what aspects of your career bring you joy and energy, and assess what changes can be made to prioritize those positive elements.
Taking action is the key to moving towards a fulfilling career. Develop an action plan to transition into a career that aligns with your happiness and fulfillment. Not sure where to begin with that? Reach out to Best Culture Solutions! That is what we are here for. If you want to find happiness it often requires you to embrace change. Stay open to exploring new opportunities, even if it means stepping outside of your comfort zone.
Are you feeling stuck in your career and seeking guidance to find a path to happiness? Reach out using the information below to take the first step towards a fulfilling career. Make sure to listen to the full episode for more valuable insights and actionable tips.
Key Moments
01:57 Balancing work, family, and finding happiness.
04:07 Take ownership of your happiness and actions.
07:31 Differentiate between "get to dos" and "have to dos" in job.
11:52 How a recruiter can help job seekers to find fulfilling careers.
15:17 Don't ignore problems, seek smart solutions at work.
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
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"The proper thing is to find out if this person is motivated for this role. Because if they are, what happened in the past won't matter. It will not happen again."
Key Moments
04:03 Importance of a clear interview process.
06:52 Proper interviews reveal candidate motivations.
10:12 Motivation-based interview identifies top-performing candidates.
13:55 Confident hiring process with 1 year guarantee.
Resource
Get the Book Motivation-Based Interviewing
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
Trust Your Hiring Process
Setting up intentional hiring practices builds winning cultures. Never underestimate the importance of trusting your hiring process and the impact it has on creating fulfilling career opportunities. If you don’t trust your process it can impact the candidate experience. That can jeopardize the candidate experience, creating a lack of trust before they even get an offer.
Having a well-defined hiring process in place allows you to objectively evaluate candidates based on their skills, motivation, and fit for the role. It's important to stick to your process, regardless of past controversies or challenges a candidate may have faced.
Motivation-Based Interviewing is the best option for a winning hiring process. Utilizing motivation-based interviewing techniques can be a game-changer in identifying high achievers for your organization. Look for candidates who possess the right technical skills, a positive attitude, and a genuine desire to excel in the role. Carol Quinn’s book is a must-read.
Any time you are hiring for a position remember to embrace the idea of change. People evolve, circumstances change, and so do motivations. Don't judge a candidate solely based on past experiences or setbacks. A thorough interview process can reveal a candidate's current mindset and suitability for the role.
Make sure to listen to the full episode for more insights into developing a robust hiring process and fostering a positive work environment within your organization. Trust me, you don't want to miss out on a chance to learn how to create a trust your hiring process.
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“It's important to have clarity around what good performance looks like Just because somebody's doing something, doesn't mean that it's aligned with what the company actually needs them to do."
Key Moments
00:57 Controversial firing leads to debate over recording of the conversation.
03:41 Clarify performance issues with employees.
06:39 Hiring the right person is essential for performance.
10:26 Create a well-designed hiring process, such as motivation-based interviewing.
13:28 Stay consistent with your people strategies
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
Create Performance Clarity
It is important for leaders to have strategies in place that help create performance clarity in the workplace. The more clarity the they have, the more prepared they will be when it comes to navigating challenging employment situations. For example, an employee recorded their firing, sparking a widespread debate about the employer-employee relationship. Situations like that have implications for both employees and employers. There are several ways companies can prevent potential issues and ensure a strong company culture.
It's essential for organizations to clearly define what good performance looks like and communicate this to employees. Having a well-outlined process for corrective action can ensure that expectations are clear, minimizing surprises when addressing performance issues. Create clarity around what constitutes good performance and ensure that employees understand it. Define performance metrics and communicate them clearly to align employee efforts with organizational goals.
Establish a process, such as corrective action plans, to address performance concerns constructively. This promotes a culture of accountability, offering employees the opportunity to improve under clearly defined steps.
Focus on a deliberate hiring process designed to attract, identify, and hire the right individuals for each role. Utilize motivation-based interviewing to ensure alignment between candidates' motivations and the organization's needs. A well-designed hiring process can help identify individuals who are not only a good fit for the role but also motivated to excel within the organization.
To hear more about creating a culture of performance clarity and ensuring a successful hiring process, listen to the full podcast episode.
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"The teams that created the culture where you could share ideas freely and discuss them and then make decisions off of that. Those teams perform better than others."
Key Moments
07:21 - The Tent Framework
09:33 - Challenges in Leadership
12:00 - Lesson Learned from Setting Up Tents
12:24 - Creating a Supportive Work Environment
15:02 - The Impact of Leadership Practices
16:25 - Timeline for Seeing Results
25:06 - The Importance of Trust and Empowerment in Leadership
26:40 - Impact of Implementing the Tent FrameworkConnect with Jerry
https://beyondtherut.com/
Podcast Beyond the Rut
Book Beyond the Rut
Audiobook Beyond the Rut
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
Getting Your Team Beyond the Rut
Leaders that create a safe space for ideas to flow and information to be shared have teams that perform better than others. Jerry Dugan joins talk about the power leaders have to shape an organization's climate into an empowering place of growth. He explains the T.E.N.T concept, which is rooted in building and sustaining a culture based on trust, empathy, nurture, and the thrill of thriving together.
Leaders can be like tent-poles. Jerry shares that proper tent set up in the military requires staking the corners first to provide structure. They are supporting the structure while letting the team, which are like the canvas, remain adaptable and strong. By doing so, leaders set the stage for a great exchange of ideas, collaboration, and shared objectives that solidify the organization's mission and vision. The T.E.N.T framework operates similarly for teams - stake the 4 leadership practices first to create psychological safety for the team to thrive.
A leader who applies this framework is a facilitator, helping each team member explore their potential within a supportive environment. Try shifting from reactive management methods to proactive leadership strategies. This move encourages self-reliance and independence among team members. As Jerry explains, the T.E.N.T Framework is how you can ensure your employees are leading satisfying and fulfilled lives at the workplace.
Sometimes a role as a leader can feel like wrangling cats. However, getting everyone pulling in the same direction is good for productivity and is the key to your organizational culture. Tune in to the full episode of World at Work to gain valuable insights from Jerry Dugan. Don't miss out on this opportunity to elevate your leadership skills and create a positive work environment for your team.
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“You do have experience. You're getting it. You might not have done it in a professional setting, but the whole point of school, the whole point of your studying, the whole point of doing all this is to get that professional exposure to gain the skills."
Key Moments
00:52 Start creating a resume for practice and future use. Many college students lack awareness and feel inadequate.
05:04 Resumes should list achievements and skills gained in school or high school.
08:45 Focus on ways education and industry experience that has helped find passion, expertise, and voice .
10:49 Vocational settings help gain practical skills and clear career goals.
13:29 Include class experience on resume.
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
Standing Out as a Student
Students should never underestimate the skills they are gaining in school. As professionals, we can help them recognize ways to own it and showcase their achievements. The value of hands-on experience is undeniable, and it's key to highlight it on your resume.
Finding your passion and expertise is vital for career success. Whether you're exploring in high school or transitioning to a new industry, leverage your projects and experiences to stand out. As an adult, guide students by helping them see their unique value. Empower them to acknowledge their strengths and find their voice in their chosen field.
For high school students or early career seekers, showcasing school projects on your resume can illustrate the transferable skills you've acquired. Don't shy away from highlighting your achievements. Navigate the challenges of crafting a compelling resume with professional guidance. Reach out to experts who can help you effectively showcase your unique experiences and skill set.
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“You want to be very mindful of what you're searching for to make sure it helps you find what you're looking for.”
Episode Highlights
00:00 Human resources is people strategy.
04:07 Effective job search strategies use relevant keywords.
08:57 Search for industry-specific jobs with keyword and locations.
12:17 Search engines treat terms separately, use quotation marks.
14:46 Trial and error to zero in on best fit jobs.
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
Keywords to Use for a Job Search
In today's competitive job market, finding the right opportunities often comes down to using the right keywords in your job search. Homing in on the right keywords can significantly impact the outcomes of your search. There are four essential factors to consider formulating your keyword search strategy.
Location, location, location! When searching for your dream job, start with your location preference. Whether it's hybrid, remote, or based in a specific city, clarity is key. Don't limit yourself. Explore beyond traditional city boundaries, including that dream location. Industry matters! Tailor your search based on your field of interest. Whether it's education, software development, transportation, or even cruise lines like Disney, be specific about the industry you're targeting. Skills & jargon! Highlight your unique skills or specific job-related jargon. For instance, if you're into pyrotechnics, put it out there! Use quotation marks for precise results and narrow down your search. Job title power! If you have a well-defined job title in mind, include it in your search. Maybe you want to be an administrative assistant, software developer, or cruise line specialist. Whatever it is, make sure to be explicit in your search terms.It's a trial and error process. Don't be afraid to experiment with different combinations of keywords and refine your search strategy. The goal is to strike the perfect balance and find your ideal job match. An effective job search strategy can make all the difference in finding your ideal role.
Make sure to listen to this episode and use these four strategies to fine-tune your approach and ultimately secure your desired job.
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"You will destroy the culture and psychological safety of the workplace by not creating an environment that's free of harassment or misconduct or violence or people that are breaking your code of conduct or ethics."
Episode Highlights
00:39 Clear leadership and trust is crucial for culture.
06:32 Leaders must address issues upfront to avoid problems later.
08:14 Handling minor work misconduct.
10:21 Clear reporting and follow through is essential.
13:27 Investigating complaints, determining harassment, and taking action.
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
Handling Rumors of Misconduct
As leaders, it is essential to have clear processes in place for reporting and handling incidents of harassment and misconduct. It's crucial for employees to know who to turn to when faced with such situations. When they know they can go to someone that will promptly address issues related to harassment and misconduct it creates a safe and respectful work environment. Establishing a trustworthy reporting process and initiating investigations without delay are essential for a positive workplace culture.
Always take reports of misconduct and harassment seriously. Whether it's a minor issue or a serious allegation, prompt and objective investigation is necessary. Ignoring such matters can have detrimental impacts on workplace culture and legal implications. That is why leaders need to familiarize themselves with their organization's policies and even the laws governing harassment and workplace safety.
Being informed about the protocols and legal obligations is crucial for handling these sensitive issues. Harassment, misconduct, and workplace conflicts all demand swift and unbiased action. In Canada, harassment is considered a safety hazard under occupational health and safety codes. Effective investigation processes are paramount to upholding legal compliance and protecting the well-being and rights of employees.
Listen to the full episode to gain crucial knowledge on handling sensitive workplace situations. We discuss actionable steps for establishing clear reporting processes, tips for conducting fair investigations, and why it is important to have an awareness of legal implications related to workplace misconduct.
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“It’s really important to make sure that people are comfortable saying no to roles they don't think they should be in. Otherwise, you could actually end up with some really bad results."
Episode Highlights
00:570 Handling job promotions diplomatically.
03:37 Create a culture where people feel comfortable speaking up.
07:30 Leaders should develop talent regardless of promotions.
10:07 Leaders should demonstrate consistent behavior and a transparent promotion processes.
14:24 Identify and address culture problem through proactive stay interviews.
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
What to Do When an Employee Declines a Promotion
Creating a culture of trust and honesty in the workplace is key for retaining top talent and building a winning team. It is also what allows employees the comfort to speak up when something isn’t working or doesn’t seem like a good fit. As a leader, this can also create unexpected situations, such as when an employee declines a promotion. During this episode, we talk about the effect this can have on the employee, the team, and the overall workplace culture.
When Jody was a park ranger, he observed a fellow ranger declining promotions to stay in a role he loved. There are times when an employee's decision to decline advancement may give a bad impression in the workplace. However, when leaders create a culture where team members feel comfortable being honest about their career aspirations, things like that can happen. Employees in positive cultures know that they are supported in making decisions that align with their professional goals. Open communication is key!
It is essential to let team members know that it's okay to decline promotions if it doesn't align with their current aspirations. Encouraging honesty fosters a culture of trust and self-awareness in the workplace. When an employee declines a promotion, it's an opportunity for leaders to assess the situation and understand the employee's motivations. It's crucial to avoid making assumptions and instead create avenues for open dialogue and career development.
Having a "stay interview" is a great a tool for understanding underlying issues that may be impacting employees' willingness to accept promotions. Proactively addressing any cultural barriers is vital for building a thriving workplace. By shaping a culture where employees feel motivated to take on new challenges, they also know it's acceptable to decline opportunities that aren't the right fit. It is all about creating balanced, supportive growth!
Building a culture where team members feel empowered to make career decisions that suit their aspirations ultimately leads to a more engaged and fulfilled workforce. Let's foster an environment where open communication and career growth go hand in hand.
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“I think the world rewards risk takers. Just make sure you're smart about it, and you're mitigating it properly."
Episode Highlights
01:04 Entrepreneurship should add value to your passions and professional career.
04:42 Financial preparation is necessary when taking smart risks.
10:15 Mental fitness is important. Surround yourself with the right people.
11:38 Balancing work and family time is crucial.
15:30 Regular physical activity supports business success and health.
Book Recommendation
Grow Your Small business by Donald Miller
Connect with Tim and his team:
Website: https://bestculturesolutions.ca/
LinkedIn: Best Culture Solutions, Inc
Instagram: @best.culture.solutions
Email: [email protected]
Things to Consider when Exploring Entrepreneurship
Entrepreneurship is an incredible journey with endless possibilities. You can run a big business, explore smaller ventures, or even monetize your hobbies. Starting a business requires a lot more than just finding an answer or solving a problem. The good news is that there really is not a no one-size-fits-all approach. In fact, there are several things to consider when exploring entrepreneurship.
Financial fears are one of the biggest concerns people face when starting a business. Do not under estimate the importance of sound financial planning before diving into entrepreneurship. Calculating and mitigating risks is crucial to ensure stability during the initial stages.
Speaking of the early days, embracing cheerleaders is essential. Even silent supporters play a significant role in keeping you motivated. Your personal board of directors will be your anchor through the turbulent moments. It’s also important to take care of your mental fitness by nurturing your well-being. Finding that balance between work and personal life is key to longevity in entrepreneurship.
Physical fitness is equally crucial. In additional to physical exercise, studies have shown that successful entrepreneurs don't sit for long blocks. They chunk their time into shorter intervals. This helps them prioritize physical activity to maintain optimal health and focus.
Managing finances and cash flow is a game-changer. Check out the book “Grow Your Small Business" by Donald Miller. Knowledge is power, and books like that can be invaluable.
Don't be afraid to take the leap. Start small and embrace the journey of entrepreneurship. Make sure to listen to this episode if you are exploring the world of work through entrepreneurship.
- Se mer
