Episoder

  • Which is more critical, culture or community? With the ever-evolving workplace dynamics, particularly in the era of remote and hybrid work, this episode dives into how leaders can create environments that foster true connection and belonging. Zoë is joined by Lauren Buckley, founder of The Hush Collaborative, who shares her insights on the distinctions between culture and community, and how organizations can move beyond outdated cultural models to build thriving, resilient communities.

    *CORRECTION: I introduce Lauren as the founder of The Hush Collective, when it should be HUSH COLLABORATIVE.

    Full shownotes:

    The Future of Work: Culture or Community

    Key Topics Covered:

    The future of humanoid robots and their role in society.

    Updates on Zoë's latest projects, including her upcoming book "Power Games."

    The balance between autonomy and connection in the workplace.

    The difference between culture and community in organizational contexts.

    How building community can drive better business outcomes and support growth.

    Power dynamics, collaboration challenges, and the importance of shared leadership.

    Key Quotes:

    "Culture requests assimilation. Community requests relationship." — Lauren Buckley

    "Collaboration is a skill, but most organizations assume we just inherently know how to do it." — Lauren Buckley

    "The biggest shift we need is to move from a power-over model to a power-with model in leadership." — Zoë Routh

    Resources Mentioned:

    Culture Eats Strategy for Lunch by Kurt Coffman and Kathy Sorenson

    Upcoming Leadership Conclave event in Canberra on November 8th

    Connect with Us:

    Subscribe to the podcast on [iTunes/Spotify].

    Visit zoerouth.com for more insights and resources.

    Follow Zoë on LinkedIn and Twitter.

    Subscribe for Exclusive Content: Sign up at zoerouth.com/podcast to receive insider access to bonus materials, implementation sheets, and discussion questions for every episode.

    Closing Thought: As Zoë says, "Live with grace, lead in service." Take a moment to reflect on how you can build a sense of community within your organization today.

    Questions Explored:

    What if the disjointed workplace continues into the future?

    How do we balance autonomy and connection in a hybrid work environment?

    What's the difference between building culture and building community in organizations?

    Take Action:

    Reflect on how you can foster genuine community within your organization.

    Consider joining our Leadership Conclave event in Canberra on November 8th for an immersive strategic experience. 🌟

    Tip of the Week:

    Dive into Kurt Coffman and Kathy Sorenson’s book Culture Eats Strategy for Lunch for a deep understanding of how to create a thriving organizational culture. 📚

    Don't forget to like, share, and subscribe for more insights on the future of leadership!

    Key Moments

    00:00 Introduction: Community vs. Culture

    00:15 Exploring Humanoid Robots

    00:55 Updates from Planet Zoe

    02:25 The Disjointed Workplace

    03:00 Building Community in the Workplace

    04:10 Interview with Lauren Buckley

    26:32 Fast 3: Quickfire Questions

    29:34 The Hush Collaborative

    33:13 Read to Lead: Book Recommendation

    35:03 Conclusion and Insider Extras

    About Lauren Buckley

    Lauren Buckley is the founder of The Hush Collaborative, an organization dedicated to transforming businesses through the power of community. With a background in communications, brand strategy, and political advisory, Lauren brings a wealth of experience in helping organizations navigate complex challenges through innovative and inclusive approaches.

    #FutureOfWork #FutureOfLeadership #culture #corporateculture

  • I love systems. And I love systems for leadership even more. We want a reliable way of building leadership capability that inoculates against power abuse and tyranny.

    How can we embrace new systems to bring leadership alive across the entire organisation? We need a systemic change in how we think about encouraging leadership. It starts with reimagining the geometry of an organization: from triangles we need to move to circles. Then working on expanding the power of the individual.

    My guest for T-TOK (Tea Time in the Office Kitchen) is Paul McCarthy, author of The F.I.R.E.D. Leader and he is on a mission to reshape the conversation about ​​, and how we need to shift how we recruit, train, and practice leadership if we are to normalise disruption and survive the era of exponential change.

    ---

    Become a Podcast Insider for subscriber only bonuses including an implementation checklist, discussion questions, water cooler factoids, and special subscriber-only offers.

    Join us here: Podcast Insider

    Full shownotes are here.

    ---

    Systemic Leadership: Circles Before Triangles

    Why you should listen: how we visualise leadership shapes its outcomes

    We must focus on building the capability, autonomy, and delivery capacity of each person. This cellular approach fosters flexibility, responsiveness, and a collaborative spirit essential for modern leadership.

    Goretex solutions: Combining individual and collective accountability ensures comprehensive leadership development and system-wide success.

    How to normalise disruption instead of dysfunction

    Questions Explored:

    What are the F.I.R.E.D. leadership attributes we need? (F – Fresh Thinking, I – Inquisitive Nature, R – Real and Accountable, E – Expressive and Challenging, )D – Direct and Transparent

    What gets in the way of open honest conversations?

    What are the systems that need to change?

    Take action

    Think about how you exercise power in your organisation: is it top down or bottom up or a mix?

    How can you grow the abilities of the people around you?.

    Key Moments

    00:00 Welcome to the Future of Leadership

    00:22 Introducing the Show's Format and Today's Topic

    01:09 Planet Human: Contrasting Leadership Examples

    03:16 Planet Zoe: Personal Updates and Upcoming Projects

    05:54 Exploring Leadership Systems for the Future

    10:40 Interview with Paul McCarthy: The Fired Leader

    25:42 The Role of Fear in Leadership Games

    27:20 The Cost of Leadership Turnover

    27:58 Ego-Based Leadership and Its Consequences

    28:44 Designing Future Organizations

    30:20 Holacracy and Horizontal Leadership

    32:19 Overcoming Leadership Challenges

    33:00 From Fear to Awakening and Courage

    37:11 The Fast Three Questions

    42:28 Paul's Vision for Future Leaders

    43:56 Conclusion and Final Thoughts

    About Paul McCarthy

    Paul McCarthy, author of "The Fired Leader." Paul has had a remarkable journey, having been fired from four senior executive roles, which led him to question and ultimately redefine leadership for the future. His insights into fresh thinking, inquisitiveness, being real and accountable, expressive and challenging, and being direct and transparent are invaluable. These qualities, encapsulated in the acronym FIRED, are pivotal for evolving leadership in modern organizations.

    https://www.paulmacleadership.com/

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  • Zoë Routh announces the rebranding of her podcast from 'Zoë Routh Leadership Podcast' to 'The Future of Leadership.' We have a new format, including new artwork, a theme-based approach, practical guest segments called 'T TOK: Tea Time in the Office Kitchen,' and subscriber-only materials.


    We finish the final episode with a deep dive into THINKING RITUALS: conscious practices we hold sacrosanct so we can lead better for the future.

    Become a podcast insider:

    You’ll get 40 book summaries and recommendations on Leading Strategy and Performance, along with a special secret audio from my award-winning book, People Stuff.

    Sign up here.

    SHOWNOTES are here.

    Planet Zoë:

    Early Bird ending soon 31 July 2024 for, Grace Under Fire

    Help me with my research: complete the Power Games Survey - survey closes 31 July 2024

    Key Moments

    00:00 Introduction and Big Announcement

    00:12 Rebranding to 'The Future of Leadership'

    00:47 New Podcast Format and Features

    02:31 Today's Topic: Thinking Rituals for Future Fit Leadership

    03:11 Reflecting on Recent Events

    05:28 Personal Updates and Tech Challenges

    06:54 Winter Plans and Book Writing

    07:39 Power Dynamics and Upcoming Programs

    08:51 Exploring Brain-Computer Interfaces

    09:49 Thinking Rituals for Effective Leadership

    18:01 Read to Lead: Book Recommendations

    21:43 Conclusion and Farewell

  • How can we be more creative, together? While collaboration has plenty of issues, creative imagining in teams is also challenging. Both are essential skills for the future of leadership: we need to harness as much collective brain power as possible to address future challenges, and find innovative solutions.

    Dr. Amy Climer, an experiential educator and creativity specialist and TEDx speaker. Together we explore the process of creative problem-solving and how leaders can implement creativity in their teams by working through the four stages: clarify, ideate, develop, and implement. Amy dispels common myths about creativity, and how we might integrate generative AI tools like ChatGPT in the creative process.

    SHOWNOTES are here.

    Creativity is an essential leadership skill now and for the future. And it’s not just drawing!

    Why you should listen: how creativity is a codified process that follows our natural instincts

    The importance of creativity in leadership and team dynamics.

    Stages of the creative process: clarify, ideate, develop, implement.

    Overcoming creative blocks and fostering a culture of innovation.

    We explore future technologies to assist leaders

    Using tools like Climer Cards to enhance creativity and team cohesion.

    Integrating technology and tools like ChatGPT in the creative process.

    Questions Explored:

    Why do leaders and teams often overlook creativity?

    How can we be more creative together in the workplace?

    What are the key elements needed for teams to be creative?

    Take action

    Reflect on how you can incorporate creativity into your leadership and team dynamics.

    Explore ways to foster an environment that encourages innovation and collaboration.

    Tip of the week

    Creativity is essential for future-fit leadership.

    Understanding and using a structured creative process can significantly enhance team innovation.

    Tools like Climer Cards and ChatGPT can be valuable aids in sparking creativity.

    Key Moments

    00:47 Reviving the Woolly Mammoth: Science or Science Fiction?

    02:21 Artificial Wombs: The Future of Birth?

    03:40 Updates from Planet Zoe: Novels and New Programs

    05:49 Creativity and Collaboration in Leadership

    06:12 Interview with Amy Clymer: Exploring Creativity in Teams

    29:31 Sparking New Ideas Through Imagery

    30:14 Overcoming Creativity Blocks

    32:16 Leveraging Technology for Creativity

    35:42 Using AI in Writing and Creativity

    39:35 The Flow Cycle and Creativity

    42:40 Fast Five: Quickfire Leadership Insights

    50:59 Final Thoughts and Takeaways

    Planet Human:

    Wooly mammoth being brought back to life

    Planet Zoë:

    Early Bird closing for Pilot Program 31 July 2024, Grace Under Fire

    Help me with my research into Power Games - survey open until 31 July

    About Amy Climer

    Dr. Amy Climer is a thought leader in innovation, team development, and experiential learning. She teaches research-based practices, tools, and techniques to forward-thinking organizations such as the Mayo Clinic, the U.S. Department of Homeland Security, and the University of Wisconsin. Amy holds a Ph.D. in Leadership and Change from Antioch University. Her research led to the Deliberate Creative Team Scale, designed to measure the three critical dimensions of team creativity. Her TEDx talk The Power of Deliberate Creative Teams explains her research and philosophies on innovation and her book on this topic will be out in early 2025. Amy is the host of The Deliberate Creative™ Podcast. She is the designer of Climer Cards, a creativity and teambuilding tool used by thousands to deepen conversations and generate ideas. In 2016 she won the Karl Rhonke Creativity Award from the Association for Experiential Education. Amy lives in Asheville, North Carolina in the U.S.

    Related episodes on Leadership Creativity

    132 Creativity is a leadership skill that you can learn with Kieran Flanagan

    208 Leadership skills and creativity with Mark Simmonds

    140 The four archetypes of disruptive leadership with author Charlene Li

  • Collaboration is HARD. There are leadership maturity hurdles as well as culture and systemic challenges to overcome. As leaders, we need to manage the polarity of individual achievement and collective success. In this way we might overcome power struggles for effective collaboration.

    SHOWNOTES are here.

    The future of leadership relies on collaboration.

    Why you should listen: at the source of power struggles are leadership maturity and systems

    The tension is a polarity to manage, not a problem to resolve.

    We explore the dynamics of polarity management to mitigate power struggles

    Benefits of individual achievement and its cultural roots

    Benefits of collective success and its collaboration imperative

    Avoid the pitfalls of too much of or the other: it’s not an either/or choice but an AND.

    Take action

    Make sure your KPIs have both individual and collective measures and results.

    Establish rituals for acknowledging individual contributions AND collective outcomes.

    Make sure your reporting is transparent for both individuals and the collective.

    Tip of the week

    Review the collaboration self-checklist - available for subscribers only. Join the community here. You’ll get 40 book summaries and recommendations on Leading Strategy and Performance, along with a special secret audio from my award-winning book, People Stuff.

    Key Moments

    00:00 Introduction and Overview

    00:26 AI and Health Coaching - Arianna Huffington and Open AI partner for Thrive A.I. Health

    03:44 Personal Updates and Projects: Olympus Rising, Power Games, Grace Under Fire

    05:42 Challenges in Collaboration

    09:40 Balancing Individual and Collective Success: a polarity to manage

    18:10 Read to Lead: Book Recommendation - Rohot Baharva’s Non-Obvious Thinking - How to see what others don’t

    20:26 Conclusion and Next Week's Preview

    Planet Human:

    MIT Future self

    Planet Zoë:

    New Pilot Program: Grace Under Fire

    Help me with my research: complete the Power Games Survey

  • We welcome author and futurist Louise Mowbray, who shares her profound insights on systems thinking and managing complexity in leadership. Louise delves into the pivotal roles of creativity, curiosity, and compassion in effective leadership, exploring how technology, including AI, can both aid and challenge leaders today.

    We also discuss my favourite futurist book, 'Relevant Future Focused Leadership,' and the need for a modern renaissance in the arts. This episode is packed with forward-thinking ideas designed to inspire and equip leaders for the future.

    Tune in to expand your leadership toolkit with these invaluable insights.

    SHOWNOTES are here.

    Key Moments

    00:00 Introduction to the Zoe Routh Leadership Podcast

    00:29 Exciting Innovations: MIT's Future Self Chatbot

    03:13 Personal Updates and Upcoming Projects

    05:19 Introducing Louise Mowbray: Future Focused Leadership

    07:16 Louise Mowbray's Journey into Futurism

    13:12 Understanding Conscious Leadership

    23:41 Navigating Complexity and Systems Thinking

    34:05 The Power of the Futures Triangle

    34:35 AI and Systems Thinking

    38:23 The Fast Five Questions

    38:34 Future Technologies and Leadership Tips

    50:52 The Importance of Ethics in Leadership

    58:15 Concluding Thoughts and Takeaways

  • In this episode, we sit down with mental health expert Mark Butler to explore critical issues impacting workplaces today. Mark delves into:

    Mental Health Challenges in the Workplace: Understanding common issues and their impacts.

    Trauma-Informed Leadership: Why it's crucial for modern leaders.

    Recent Legislative Changes in Australia: What you need to know.

    Strategies to Prevent Burnout: Tips to promote mental well-being.

    Emotional Intelligence and Self-Care: Creating supportive environments.

    Reducing Mental Health Stigma: Empowering employees to take charge of their well-being.

    Tune in for an enlightening discussion on creating healthier, more supportive workplaces.

    Shownotes

    00:00 Introduction to the Zoe Routh Leadership Podcast

    00:29 Exciting Developments in Space Exploration

    01:10 Impact of Space Tourism on Business

    02:58 Personal Reflections and Upcoming Program

    05:18 Introducing Today's Guest: Mark Butler

    06:46 Mental Health Responsibilities in the Workplace

    15:40 Understanding Burnout: Causes and Responsibilities

    24:05 Emotional Intelligence and Burnout Prevention

    27:59 Trauma-Informed Leadership

    30:59 Workplace Responsibility for Mental Health

    32:15 Understanding Burnout and Other Workplace Stressors

    35:33 Exploring Moral Injury

    38:14 The Fast Five Questions

    45:09 The Look In, Look Up, Look Out Model

    47:09 The Importance of Boundaries

    54:27 Developing Emotional Competence in Leadership

    56:55 Conclusion and Upcoming Episodes

  • My guest this week is an engineer turned systems productivity expert and author. Lauren Jones is a specialist in continuous improvement and her book, 10% Better, focuses on strategies to improve business processes and performance incrementally. Lauren shares how small, consistent improvements can lead to significant gains over time and how growth in both personal and professional realms can go hand-in-hand.

    We talk about the significance of inspiring and empowering people, overcoming the challenges of micromanagement and fostering trust within teams. Lauren’s practical and pragmatic insights will inspire reflection and change - 100%!

    Shownotes

    See more at http://www.zoerouth.com/podcast/leadership-framework-lauren-jones

    Key Moments

    Planet Human: GPT is moving on in leaps and bounds - with a new voice feature that is fun to play with!

    Planet Zoë: The manuscript for Olympus Rising is complete which is very exciting. My focus now shifts to non-fiction and research for my next leadership book, tentatively titled Power Games.

    Lauren Jones' journey into productivity (00:03:26) Lauren Jones' transition from engineering to productivity consulting and her experience in operations management.

    The intersection of technical expertise and leadership (00:07:05) The discussion on how technical expertise and systems thinking intersect with leadership and management.

    Measuring business improvement (00:12:25) The importance of measuring various aspects of business performance, including quality, customer satisfaction, and financial indicators.

    The 10% improvement approach (00:18:16) The steps for achieving a 10% improvement, including inspiring and empowering the team, and tracking progress.

    The self-preservation instinct (00:22:00) Discussion about micromanagement, self-focus, and the detrimental impact of self-preservation instinct on leadership and team dynamics.

    Changing perspectives (00:23:52) The speaker shares personal examples of changing perspectives on ageism, gender roles, and work-life balance, highlighting the need for challenging and evolving mindsets.

    Future of work (00:33:02) Anticipated changes in the workplace, including automation, paperless operations, and a shift towards result-oriented focus rather than hours worked, with a positive outlook on embracing change.

    Leadership masterclasses (00:34:47) Introduction of leadership and management masterclasses aimed at emerging leaders, addressing the challenges of transitioning into management roles and the need for formal training.

    Insights on business management and improvement (00:37:07) Key takeaways on business management, improvement, and the importance of good systems for delegation, coaching, and trust-building.

  • It’s a solosode week and I am delving into the intricacies of leadership and personal development and exploring the idea of feeling stuck. I’ve got four practical steps that will help to get you moving in the right direction.

    Feeling stuck is a natural part of the leadership journey, but it doesn't have to be a permanent state. By reframing your mindset, setting clear goals, seeking feedback and support, embracing change, and prioritising self-care, you can navigate through stagnation and become more effective in your role. Remember to live with grace, approaching each challenge with compassion and resilience. Let’s navigate this challenging state together!

    Shownotes

    See more at http://www.zoerouth.com/podcast/leadership-strategy-stuck-zoe-routh

    Key Moments

    Planet Human: China’s Change’s-6 spacecraft landed on the dark side of the moon.

    Planet Zoë: I’m all about creative reinvention right now! Olympus Rising, which is the third book in the Gaia series, is with the editor. I'm working on my non-fiction book, Power Games and planning the new program, Grace Under Fire.

    Tips for Getting Unstuck (00:08:59)

    Tips for getting unstuck, including getting visible, being a giver, and leveraging the law of reciprocity.

    Getting Visible (00:09:15)

    The importance of making yourself known and seen in your community or industry.

    Being a Giver (00:10:05)

    How contributing to others can create opportunities and build relationships.

    Leveraging the Law of Reciprocity (00:11:30)

    Understanding how giving can lead to receiving and the benefits of mutual support.

    Practical Steps to Implement (00:13:00)

    Concrete actions you can take to apply these tips in your daily life.

    Personal Stories of Getting Unstuck (00:14:20)

    Real-life examples and anecdotes illustrating the effectiveness of these strategies.

    Reminder to Live with Grace (00:15:50)

    A reminder to live with grace, lead in service, and live well.

  • Elias Kanaris joined me to share his incredible journey from his upbringing in Libya to his leadership development work as a CEO. His story is one of influence, resilience, and the power of values instilled early in life. Elias's international background and his ability to navigate cultural nuances offer a rich perspective on leadership that transcends borders.

    Elias's experience during the tragic events of 11 September 2001 serves as a stark reminder of the need for adaptability in leadership. Stranded in Gander, Newfoundland, for five days, he learned invaluable lessons about self-care, the importance of community, and the necessity to rewrite the rules in the face of change. His insights are a testament to the strength of the human spirit and the capacity for leaders to emerge stronger from adversity.

    Shownotes

    See more at http://www.zoerouth.com/podcast/elias-kanaris-leadership-journey

    Key Moments

    Planet Human: Inspired by Mary Beard’s SPQR The History of Ancient Rome, reflecting on the 2000 year history of Rome and what it tells us about society - and leadership - today. From savagery to community we’ve come a long way!

    Planet Zoë: I'm focused on Power Games, which is my next non-fiction book. I'm drilling into what happens at workplaces when we play these power games. And how can we navigate that?

    Elias Kanaris' background (00:06:15) Elias Kanaris talks about his upbringing in Libya, values instilled by his parents, and how it led him to leadership.

    Elias Kanaris' experience on 9/11 (00:09:46) Elias Kanaris shares his experience of being on a diverted flight during the events of 9/11 and spending five days in Gander, Newfoundland, Canada.

    Lessons learned from the experience (00:15:08) Elias Kanaris discusses the lessons he learned during the 9/11 experience, including the importance of self-care, looking after others, and adapting to changing rules.

    The power of language and communication (00:18:35) Elias Kanaris talks about the significance of words, shares a study on the impact of positive and negative words, and provides recommendations for leaders to use language wisely.

    Filtering Out the Negative (00:22:37) Discussion on the danger of filtering out negative aspects and the need to maintain positivity amidst destruction.

    Balanced View of Life (00:23:10) Importance of having a balanced view of life, considering personal faith, and applying transparency to received information.

    Emotional Maturity and Forgiveness (00:26:07) Exploration of Nelson Mandela's forgiveness as a reflection of emotional maturity and the impact of forgiveness on personal growth.

    The Power of Forgiveness (00:28:42) Discussion on forgiveness, the impact of holding grudges, and the concept of atonement versus forgiveness.

    Adapting to Change (00:30:59) Adapting to change, evaluating decisions, and the importance of seeking alternative perspectives and mentorship.

    Leadership Insights and Fast Five (00:33:36) Insights on leadership tips, challenges in the workplace, and a fast-paced Q&A session with Elias Kanaris.

    Balancing Past Wrongs (00:38:36) Exploration of balancing past wrongs from an indigenous perspective and the need for leaders to accept responsibility for historical failings.

    The Power of Forgiveness and Courage (00:39:16) Reflection on the power of forgiveness, separating individuals from their deeds, and the story of Malala Yousafzai as a model of forgiveness and positive focus.

  • We are exploring the important but often overlooked art of negotiation with expert Sam Trattles, who shares her journey to loving something that many people hate. We explore Sam’s uniquely Australian APEC method and discuss the nuances of high-stakes negotiations, such as those in international conflicts. Our conversation covers managing emotions, understanding motivations, and the impact of power dynamics. Sam imparts wisdom on engaging with senior leaders and the importance of mindset in seeking fair outcomes. Whether you're navigating boardroom battles or seeking to resolve complex conflicts, this episode is packed with actionable insights that will elevate your negotiation game.

    Shownotes

    See more at: http://www.zoerouth.com/podcast/leadership-framework-sam-trattles

    Key Moments

    Planet Human: Exploring the little incremental changes add up to a big change in society - from telehealth and e-scripts to identify theft and proving we are human!

    Planet Zoë: Enjoying a period of routine at home before it’s time to hit the powder. Olympus Rising is almost ready to go to the editor and then the focus will be on on Zoë’s first non-fiction book in four and a half years, tentatively called Power Games.

    Introduction to Negotiation and Sam Trattles (00:04:32)

    Zoë Routh introduces Sam Trattles, an expert in negotiation, and sets the stage for the discussion on negotiation.

    Sam Trattles' Journey into Negotiation (00:06:00)

    Sam Trattles discusses her background in negotiation and her transition into negotiation training and development.

    Corporate Negotiation Experiences (00:07:42)

    Sam shares her experiences negotiating contracts, sponsorships, and leadership challenges in corporate roles.

    The Enjoyment of Negotiation and Healthy Debate (00:08:30)

    Sam explains her love for problem-solving and the importance of healthy debate in negotiation.

    The APEC Method of Negotiation (00:12:36)

    Introducing the APEC method, emphasising the significance of preparation and the steps involved in the negotiation process.

    Complex Negotiations (00:19:28)

    Discussion on handling high-stakes, complex negotiations with different ideologies and emotional baggage.

    Dealing with Difficult People (00:20:10)

    Considerations for negotiating with difficult individuals, understanding motivations, and seeking fair outcomes.

    Emotions in Negotiation (00:22:24)

    Addressing emotional influences in negotiations, managing emotions, and facilitating problem-solving.

    Managing Emotions in Negotiations (00:26:54)

    Strategies for managing emotions in difficult conversations and high-stakes negotiations.

    Power Dynamics in Negotiations (00:28:33)

    Exploring real versus perceived power, and strategies for cutting through power dynamics in negotiations.

    Negotiation Mindset (00:36:15)

    Encouraging a change in mindset by reframing negotiation as conversations and consciously observing negotiation opportunities.

    Emotional Aikido Skills (00:39:44)

    Explanation of five emotional aikido skills to manage emotions during high-tension situations in negotiation.

  • This is a profound conversation with Paul Glover, an ex-lawyer and leadership legacy coach, who shares his remarkable journey from incarceration, after being indicted by a federal grand jury on 33 counts of corruption, to redemption. Paul’s time in prison was a period of intense self-reflection and transformation, driven by a commitment to his family and a desire to become a better person. Emerging from the addictive “dark and grubby and greedy and vile” underworld Paul was confronted with dismantling his own ego in the pursuit of forgiveness.

    We delve into the importance of ethics, the power of humility and simple gratitude, and the role of support systems in personal growth. Paul’s candid leadership insights emphasise the need for self-reflection, accountability, and ethical decision-making frameworks and offers invaluable lessons for us all.

    Shownotes

    See more at http://www.zoerouth.com/podcast/leadership-journey-paul-glover

    Key Moments

    Planet Human: A quick look at the fascinating concept of digital twins and AI technology as Reid Hoffman interviews ‘himself’! This is a theme that resonates deeply with my novels - imagine the possibilities and challenges as we interact with digital replicas of ourselves!

    Planet Zoë: I'm bursting with excitement to share that my upcoming novel, Olympus Rising is nearing completion. If you're seeking a gripping tale that intertwines with leadership and the future, keep your eyes peeled for its release. In the meantime catch up with The Olympus Project, Olympus Bound and grab the prequel novella Terra Blanca for free.

    Paul Glover's journey and challenges (00:05:01)

    Paul discusses his journey from being a trial attorney to getting involved in criminal activities and the impact on his life.

    Life in prison and aftermath (00:07:20)

    Paul shares the devastating impact of his imprisonment on his family and the emotional turmoil he faced.

    Self-reflection and transformation (00:09:16)

    Commitment to change, self-reflection, and the support Paul received from his wife during his transformation.

    Taming the ego and ethics (00:13:34)

    The role of ego in unethical behaviour and the importance of self-reflection.

    Insights on ethics and the law (00:16:09)

    Paul shares his perspective on ethics and the law, emphasising the importance of making black and white ethical decisions.

    Breaking free of ego and echo chamber (00:21:53)

    Zoe and Paul discuss breaking down the ego conversation justifying poor behaviour and breaking free from the echo chamber.

    Self-Reflection and Responsibility (00:22:29)

    Paul discusses the importance of creating one's self-image and the necessity of self-reflection for personal growth and transformation.

    Support and Environment (00:25:00)

    The impact of a supportive environment on individuals post-incarceration and the difficult choice of seeking and accepting support.

    Continuous Atonement and Gratitude (00:27:04)

    Paul emphasises the ongoing commitment to atonement and the practice of daily gratitude as part of his personal growth and transformation.

    Challenges in Reintegration (00:29:20)

    The challenges of finding employment post-release and the subsequent transition to coaching within distribution and manufacturing.

    Corporate Culture and Leadership (00:33:21)

    Insights on the shift in corporate culture post-pandemic and the need for a human-centric approach to leadership and team sustainability.

    Power and Toxic Leadership (00:36:01)

    Reflections on the destructive nature of power, the importance of humility in leaders, and the pressures that lead to toxic behaviour.

    Future Technology and Leadership (00:38:26)

    Paul's fascination with artificial intelligence and the anticipated shift in leadership roles from managerial to coaching and mentoring.

    The impact of environment and support (00:45:05)

    Discussion on the influence of environment and support on individuals' ability to break free from negative consequences and the need for new environments and support systems.

    The relationship between power and humility (00:45:05)

    Exploration of the relationship between power and humility, and the importance of humility, curiosity, and compassion in leadership.

    The role of the fool in leadership (00:46:21)

    The significance of having someone who can provide honest feedback and speak truth to power in leadership, drawing from the mediaeval concept of the fool.

    Ethical decision-making framework (00:46:21)

    Explanation of the "meaning, magnitude, and measure" framework for making ethical decisions, with a focus on consequences, universal principles, and values.

  • Ever wondered how a spy hones the skill to read people with precision? Our guest this week shares his riveting journey from the military to mastering human intelligence. Retired spy and a three-time award-winning speaker, JJ Brun's story is not just about espionage; it's a masterclass in understanding human dynamics that every leader can learn from. JJ's expertise in the DiSC® model offers a fascinating lens to decode how people think and act. His insights into behavioural traits and communication styles are invaluable for anyone looking to navigate the complex world of leadership and personal development. JJ even puts your host under the microscope, assessing my behavioural traits using the DISC model. As a DiSC practitioner myself, it was an enlightening experience!

    Shownotes

    See more at: http://www.zoerouth.com/podcast/leadership-dynamics-brun

    Key Moments

    Planet Human: I’ve been watching Netflix show 3 Body Problem which sent me down a rabbit hole about the Fermi paradox. It is the identification that there is a high likelihood of existence of life somewhere out there in the universe. Fascinating stuff!

    Planet Zoë: If you are in Canberra on 30 May consider coming along to my in-person book launch for Olympus Bound. It’s going to be a fun celebration at the Shine Dome - it’s free to attend, details and registration here

    JJ Brun's Journey to Becoming a Spy (00:05:43) JJ Brun shares his unexpected path to becoming a spy and his experiences in the military.

    Spy School Experience in the UK (00:09:50) JJ Brun recounts his surreal and challenging experience at a spy school in the UK.

    Understanding Self and Personal Traits (00:17:01) JJ Brun discusses his self-discovery and understanding of his traits in relation to his career as a spy.

    Sharing Knowledge and Mission (00:20:45) JJ Brun emphasises the importance of self-awareness and sharing knowledge for personal and professional growth.

    Decoding Human Capital (00:21:52) Discussion on decoding human capital, understanding pace and priority perspectives, and identifying leadership styles.

    Understanding Leadership Styles (00:24:02) Explanation of the four leadership styles and how leaders adapt their style to the environment for effective leadership.

    Personality Insights and Archetypes (00:27:13) Exploration of personality insights, style blends, and how hobbies can provide clues to preferred communication style. Brief mention of archetypes.

    Spying and Intelligence Work (00:32:31) Insights into the life of an intelligence officer, including building rapport, understanding and discerning human behaviour, and experiences in the field.

    Building Relationships in Espionage (00:39:42) A detailed case study of building a relationship with a challenging individual, using communication styles to navigate interactions, and learning to ask quality questions.

    Feel Good Icebreaking Questions (00:42:47) JJ Brun discusses the importance of memorising effective icebreaking questions and shares his mentor's influence.

    Personal Branding (00:43:40) JJ Brun explains how he branded himself as a retired spy and the importance of brand identity.

    Spy Museum Experience (00:46:20) JJ Brun shares his experience at a spy museum and the branding ideas he gained from it.

    Challenge Coin Business Card (00:47:33) JJ Brun discusses his unique business card and its military background.

    Fast Five Q&A (00:48:39) Zoë Routh asks JJ Brun five rapid-fire questions on future technology, leadership, workplace problems, leaders, and favourite leadership book or podcast.

    Misconceptions About Spying (00:51:37) JJ Brun addresses misconceptions about spying and emphasises the difference between reality and Hollywood portrayals.

    Balancing Archetypes (00:54:51) Zoë Routh discusses the importance of balancing archetypes for leadership and team growth.

  • This week I’m joined by the remarkable Helen Young-McLaughlin, CEO and founder of the Leverage Academy and a leadership coach based in Maryland, USA. Helen opens up about her personal battle with burnout and the transformative power of empathetic communication in the workplace. Her story is a testament to the resilience and adaptability required of leaders today. Helen is passionate about mindful middle management, and moving beyond the hustle culture hangover with a leadership framework built around intention, growth and impact so that everyone can grow and thrive without the burden of burnout.

    Shownotes

    See more at http://www.zoerouth.com/podcast/leadership-framework-helen-young

    Key Moments

    Planet Human: SpaceX's Starship and its monumental leap towards lunar and Martian missions. As someone deeply fascinated by the prospects of a permanent human presence in space, I also touch upon my novel, Olympus Bound which explores this very theme.

    Planet Zoë: Leadership in the Wild - Currently, I'm in the rugged terrains of Western Australia, collaborating with Outback Initiatives on a leadership development program. Here, we're pushing boundaries through caving and bushwalking.

    Understanding burnout and communication (00:04:00) Zoe and Helen discuss the link between burnout and communication, sharing personal experiences and insights.

    Effective communication for middle management (00:12:36) Helen shares her perspective on effective communication, emphasising the importance of connectedness, clarity, and curiosity.

    Empowering through curiosity (00:19:40) The conversation explores the challenge of staying curious and avoiding the urge to solve problems, emphasising the importance of empowering others through communication.

    Collaboration in the Workplace (00:24:29) Challenges and solutions for effective collaboration among individuals of different status and influence.

    Obstacles to Collaboration (00:25:49) Identifying and addressing the obstacles to collaboration in the current work environment, including remote and hybrid work setups.

    Reactivity as an Indicator (00:29:25) Understanding reactivity as a red flag, using curiosity to diagnose and address issues before making changes.

    Future Technology and Workplace Wellness (00:32:44) Discussion about the potential benefits of technology for workplace wellness, including the concept of "pods" for virtual breaks.

    Leadership Book Recommendation (00:35:42) Recommendation of the book "Dare to Lead" by Brené Brown, emphasising vulnerability and courage in leadership.

    The Future of Work (00:37:24) Envisioning a future workplace where mental health, learning, and well-being are top priorities for all individuals.

    Workplace Burnout and Values Alignment (00:38:53) Highlighting the impact of workplace burnout and the importance of aligning values with work to create a positive environment.

    Speaking Up as a Leader (00:41:51) Encouragement to speak up as a leader, overcoming biological urges for connection and safety to steer towards fulfilling potential.

  • Do you think fun has a place at work? I do! I think it’s vital in fact and in this episode we are exploring the power of fun with my guest Dr Mike Rucker, author of The Fun Habit.

    Mike has spent much of his career in service to workplace wellbeing and performance, as an organisational psychologist, behavioral scientist, and charter member of the International Positive Psychology Association. He’s a big believer that in our our overprescribed lives we need to seek fun where we can. We’re not talking about zany fun here, it’s finding pleasure in the everyday. It's not about the big milestones, but the small moments that build our rich tapestry of life. As leaders, creating an environment where fun is woven into the fabric of work can transform well-being and productivity. It's serious business to ensure our teams genuinely enjoy their work.

    Shownotes

    See more at http://www.zoerouth.com/podcast/leadership-fun-mike-rucker

    Key Moments

    Planet Human: A big win for carbon neutral cattle here in Australia.

    Planet Zoë: Olympus Bound has launched! It is out now, the advance reviews have been fantastic and I’m excited to see it getting in readers’ hands. Order your signed copy from my site, or get the paperback and ebook options on Amazon. I hope you enjoy reading it as much as I enjoyed writing it!

    The Importance of Fun at Work (00:03:28)

    Introduction to the concept of fun at work and its significance for workplace well-being.

    The Beginning of Fun as a Focus (00:04:38)

    Guest Dr. Mike Rucker shares how fun became a focus for him and its connection to positive psychology.

    Challenges with Pursuing Happiness (00:09:32)

    Discussion on the problematic pursuit of happiness as an outcome and its impact on emotional flexibility and comparison to others.

    The Role of Agency and Autonomy in Fun (00:14:10)

    Exploration of the importance of agency and autonomy in creating positive experiences and avoiding habituated routines.

    The Fun Habit Book Premise (00:18:30)

    Explanation of the premise of the book "The Fun Habit" and the importance of breaking habitual routines to incorporate joy into life.

    Defining and Incorporating Fun (00:21:40)

    Discussion on defining fun for oneself and strategies for incorporating it into the workday.

    The Valence of Fun (00:21:57)

    Mike explains the psychological concept of valence and its association with pleasure and enjoyment.

    The Misunderstood Concept of Fun at Work (00:24:17)

    Zoe and Mike discuss the misconception of fun at work, addressing the negative connotations and the need for a redefined understanding.

    Creating an Enjoyable Work Environment (00:29:11)

    Mike delves into the connection between meaningful work and enjoyment, emphasising the importance of creating an enjoyable environment.

    Future Technology and Work-Life Balance (00:33:44)

    Mike discusses a technology concept related to work-life balance and the potential benefits of AI in managing work communications.

    Transition Rituals in the Workplace (00:36:42)

    Mike highlights the need for transition rituals in the workplace to separate work and leisure life, promoting a healthier work-life balance.

    Parity and Reward for Work (00:38:35)

    Zoe and Mike touch on the topic of parity and reward for work, expressing their views on the unequal distribution of abundance resulting from labour.

    Reclaiming Control and Enjoying Work (00:41:42)

    Mike emphasises the importance of reclaiming control at work and finding enjoyment, particularly by reclaiming lunch breaks and other breaks in the workday.

    Enjoyment and Productivity (00:42:32)

    Focusing on the importance of enjoyment in pocket moments for increased productivity and creativity.

    Leadership and Interpersonal Dynamics (00:49:00)

    An excerpt from the novel Terra Blanca: Insurrection highlighting interpersonal dynamics in leadership.

  • I’m just back from a two-week epic hike along the Australian Alpine Walking Track and reflecting on the fact that the heart of any expedition is its people. Drawing on these recent experiences for this solo episode, I explore the importance of nurturing relationships, understanding individual drives, and creating a supportive environment that empowers your team. We had some tough times on the trek; challenging terrain and brutal weather. But we also had lots of joy; laughter, dancing and gratitude in the bush! And much like life and leadership, when things get too much we simply focus on putting one foot in front of the other.

    Shownotes

    See more at: http://www.zoerouth.com/podcast/leadership-adventure-zoe-routh

    Key Moments

    Planet Human: A biotech breakthrough that has the potential to transform lives with the ability to grow a ‘mini liver’ in lymph nodes, rather than relying on a transplant.

    Planet Zoë: 200km in two weeks - Zoë reflects on an amazing experience in the Australian bush.

    **Challenges and experiences during the trek (00:02:39)**

    Zoë shares the physical and emotional challenges faced during the bushwhack, including navigating off-track and encountering feral animals.

    **Leadership dynamics in the bush (00:04:52)**

    Zoë explores the leadership dynamics and decision-making processes involved in the intense bushwhack experience.

    **Factors contributing to successful teamwork (00:13:11)**

    Zoë discusses the factors that contributed to the successful teamwork during the trek, including shared responsibilities and collective decision-making.

    **Lessons for applying to the workplace (00:15:11)**

    Zoë draws parallels between the bush walking experience and workplace projects, highlighting the importance of a meaningful "why" and an energiser for the team.

    **Key points for project success (00:16:18)**

    Zoë emphasises the importance of relationships, setting parameters, and adapting as you go for project success.

    **Adapt as you go (00:20:25)**

    Importance of flexibility and adaptability in facing unexpected challenges during the adventure.

    **Practice appreciation and gratitude (00:21:32)**

    The significance of acknowledging and expressing gratitude for the experiences, company, and moments during the journey.

    **Have fun along the way (00:22:35)**

    Emphasising the necessity of incorporating enjoyment and fun into the leadership journey, even during challenging times.



  • Words matter and my guest this week is an accomplished author and ghostwriter with over 100 books to her name - averaging around one book a month! Rhiannon D’Averc shares her writing process, her experience ghostwriting in various voices, and the importance of detailed outlines. Many leaders are charged with translating complex ideas into compelling narratives and Rhinannon’s insights into how she organises her research and removing roadblocks are not just applicable to writing but to any leadership role: it's all about efficiency and clarity. We also talk about how Rhiannon embodies a client's voice through interviews and written materials and discuss some of the challenges of editing and finally publishing a book. All of which is extremely top of mind for me as I prepare to launch Olympus Bound!

    Shownotes

    See more at http://www.zoerouth.com/podcast/leadership-communication-rhiannon-daverc

    Key Moments

    Planet Human: Discussion about the Australian Research Council's investment in space agriculture and its relevance to future space exploration.

    Planet Zoë: Back from an epic adventure on the Australian Alpine walking trail and focused on the upcoming launch of Olympus Bound.

    Getting Started as an Author and Ghostwriter (00:05:32) Rhiannon D’Averc’s journey into writing and ghostwriting, and her prolific output of over 100 published books.

    Writing Process (00:07:08) Insights into Rhiannon's streamlined writing process and her approach to removing roadblocks.

    Ghostwriting Process (00:08:34) Discussion of the process of getting into someone else's head and embodying their voice in ghostwriting.

    Managing Ego as a Ghostwriter (00:10:01) Rhiannon's perspective on dialling down her ego as a ghostwriter and dealing with edits.

    Capturing Ideas of Future Experts (00:11:32) Exploration of capturing future-oriented ideas, including using sci-fi as a medium to reach wider audiences.

    Marketing Efforts and Impact (00:17:07) Rhiannon’s marketing efforts for her own books and the challenges of balancing writing and marketing.

    The importance of innovative messaging (00:20:21) Discussion on using science fiction for broader audience reach and interesting ideas and perspectives worked with different clients.

    Exploring future technology in finance (00:21:01) Working with a financial expert on future finance vision, linking it to technology, and discussing the future of social media.

    Social media and blockchain technology (00:22:00) Exploring decentralised social media through blockchain technology and its implications.

    Cherry-picking stories for nonfiction books (00:24:04) Helping authors select stories to bring their ideas to life and the significance of storytelling in nonfiction books.

    Insights about people and leadership (00:26:17) Rhiannon's observations about human nature and leadership, emphasising shared experiences and fallibility.

    The fast five with Rhiannon (00:27:30) A series of quick questions covering future technology, leadership tips, workplace issues, political leadership, and favourite leadership book.

    Writing and editing process for books (00:33:16) Discussion on the phases and timeline of writing a book, including the research, interview, writing, and editing phases.

  • My guest today has an incredible track record in technology and innovation, is a 2 x author and entrepreneur who bridges the gap between hardware and software. Ajay Malik is the driving force behind Secomind, a forward-thinking company dedicated to incorporating AI seamlessly into products, workflows, and customer support processes.

    In our far reaching conversation we attempt to answer the question of, where do leaders start with AI? We’re exploring general principles and good practices, how to identify where AI can have an impact in business and what that might look like. We’re not talking about job elimination, but instead exciting things like efficiency, exploration and experimentation!

    Shownotes

    See more at: http://www.zoerouth.com/podcast/leadership-principles-ajay-malik

    Key Moments

    Planet Human: Exciting developments in the realm of ‘space farming’ happening in Melbourne right now!

    Planet Zoë: Bali, Olympus Bound - pre-orders available now - and hitting the Australian Alps trail.

    Getting Started with AI in Business (00:02:24)

    Addressing the question of how to start integrating AI into business practices.

    Ajay Malik's Journey into Computer Science and AI (00:04:11)

    Ajay Malik shares his journey into computer science and AI.

    Principles for Integrating AI into Business (00:05:58)

    Discussion about the principles to consider when integrating AI into business practices.

    Avoiding a Cost-Cutting Approach to AI (00:07:01)

    Exploring the misconception of starting AI integration with a focus on job elimination.

    Selecting AI Solutions for Business (00:10:48)

    Guidelines for curating and finding the right AI solutions for specific business needs.

    Platform Approach for AI Integration (00:11:36)

    Emphasising the importance of a platform approach for AI integration and data security.

    Centralised AI Platform (00:16:40)

    Discussion about the need for a centralised AI platform to manage multiple tools and applications.

    Future of Centralised AI Solutions (00:19:01)

    Exploring the potential for centralised AI solutions and the development of such platforms.

    Security Concerns with Centralised AI (00:20:15)

    Addressing the security concerns associated with centralised AI platforms and the need for encryption.

    Barriers to AI Adoption (00:22:54)

    Challenges leaders face in adopting AI, including fear of job elimination, scepticism, and uncertainty about where to start.

    Starting with Small AI Projects (00:27:18)

    Advises starting with small AI projects, using the "t-shirt sizing" approach, and ensuring measurable benefits.

    Examples of AI Implementation (00:29:52)

    Real-life examples of AI implementation in customer support, operations, and product improvement.

    Leadership Tip: Enabling Team Success (00:36:41)

    The importance of enabling team success and serving as a reverse boss to support and empower team members.

    Future Technology: Brain-Computer Interface (00:35:13)

    Desire for a brain-computer interface for communication and control, leveraging brainwaves for interaction.

    Leadership Book Recommendation (00:39:05)

    Recommendation of "Leaders Eat Last" by Simon Sinek as a favourite leadership book.

    The future of AI and its accessibility (00:40:55)

    Discussion on the impact of AI on society, concerns about the accessibility of AI technology to all individuals.

    Technology and its impact on society (00:42:49)

    Exploration of the impact of technology on society, considerations for ensuring technology benefits all individuals.

    The potential of AI to improve productivity and efficiency (00:44:25)

    Discussion on how AI can enhance productivity, efficiency, and reduce costs, with a focus on reaching individuals at all socio-economic levels.

    Considerations when implementing AI (00:47:25)

    Exploration of criteria for evaluating AI solutions, including centralised platforms, privacy, security, explainability, and ethical principles.

  • This week I have two guests on the podcast: Jason Walker and Rey Ramirez, the innovative minds behind Thrive HR Consulting. Jason has a background in re-engineering workforces and Rey comes from the world of mergers and acquisitions, together they are at the vanguard of using AI to streamline HR.

    We dive deep into the intersection of artificial intelligence and human resources, exploring cutting-edge tools that are reshaping how we approach everything from employee engagement surveys to recruitment processes. Imagine AI providing real-time data analysis and creating interactive survey experiences – it's happening now, and we're discussing the implications.

    If you’re looking for actionable insights on responsibly harnessing AI - this is the place.

    Shownotes

    See more at http://www.zoerouth.com/podcast/leadership-perspectives-thrive-HR

    Key Moments

    Planet Human: Reflecting on We Work’s Adam Newman’s erratic journey now he’s in the news again wanting to buy back his co-working business.

    Planet Zoë: As you listen to this, Zoe is busy bushwalking the Australian Alpine Walking Trail, a 15 day hike of 240km! While that’s happening there’s goodies galore for those who pre-order Olympus Bound - get the paperback or the eBook on Amazon (please email your receipt to get your goodies).

    Introduction of Jason Walker and Rey Ramirez (00:03:56) Zoe introduces Jason Walker and Rey Ramirez, co-founders of Thrive HR Consulting, and their expertise in AI tools for HR processes.

    Getting Started in HR Processes with AI (00:05:03) Jason and Rey talk about their backgrounds and transition into consulting, focusing on innovation and client satisfaction.

    The Latest Tools and Strategies in HR and AI (00:08:27) Discussion on the current excitement around AI in HR and the challenges of implementing AI tools in organisations.

    Interactive Employee Engagement Surveys with AI (00:16:07) The benefits of AI-enabled surveys, including interactive and empathetic interactions with employees, and the potential for use in various organisational functions.

    Security Concerns Related to AI Voice Technology (00:20:52) Discussion about security issues, including the potential for deepfake voice cloning and the need for robust security features in AI tools.

    Hurdles and Considerations for AI Implementation (00:21:55) Obstacles and considerations for leaders when selecting and implementing AI tools, including planning and ethical use.

    AI Strategy and Employee Impact (00:22:13) Planning an AI strategy, ethical considerations, and addressing employee displacement concerns.

    Guardrails and HR Leadership in AI Implementation (00:24:30) The importance of setting policies, piloting AI tools, and HR leadership in implementing AI for efficiency and profitability.

    Independent Review and Certification for AI Tools (00:33:44) The need for independent review and certification of AI tools to ensure ethical and responsible use.

    HR Leaders and AI Technology (00:44:29) The importance of having an honest discussion with the c-suite about AI and building a strategy around AI technology.

    Considerations Before Implementing AI (00:46:43) Advice for HR leaders on hypothetical scenarios, guardrails, and staying informed about technology trends.

    Future of Leadership and Technology (00:48:21) Recommendations for blogs, podcasts, and discussions on the intersection between technology and humans in the workplace.



  • We are all about the pursuit of workplace happiness this week with my guest Lori-Ann Duguay.

    LorAnn is the owner and founder of People Powered Solutions, and the author of The Happiness Factor, a delightful book filled with actionable insights for creating happy cultures drawn from Lori-Ann’s extensive experience in the HR space.

    She shines a light on the 10 fundamental needs of employees that are key to fostering a joyful and productive work environment. We discuss how effective communication and a robust onboarding process are not just nice-to-haves but essential for long-term success. The heart of our conversation centred on the importance of purpose, how as leaders we demonstrate and communicate purpose in a way that resonates across the organisation. That’s a big ask but Lori-Ann’s insights make it feel achievable for all. Press play for a hit of happiness!

    Shownotes

    See more at http://www.zoerouth.com/podcast/leadership-strategies-lori-ann-duguay

    Key Moments

    Planet Human: The Intersection of Social Responsibility and Free Speech on Twitter/X

    Planet Zoë: Zoë is still in Bali, writing away making good progress on her fourth novel, tentatively called Olympus Rising. Olympus Bound is available for pre-order now.

    **Lori-Ann Duguay's Career Journey (00:04:48)**

    Lori-Ann Duguay discusses her transition from a large organisation to HR consultancy and her mission to create happy and productive workplaces.

    **Choosing Happiness as a Focus (00:07:17)**

    Discussion on why happiness was chosen as the main focus in Lori-Ann's book and business.

    **Research for the Ten Happiness Factors (00:09:54)**

    Insight into the research process and the identification of the ten fundamental needs for employee happiness.

    **Importance of Effective Communication (00:13:11)**

    The essential role of communication in ensuring message interpretation and understanding in the workplace.

    **Secrets to Successful Onboarding (00:14:56)**

    The significance of a successful onboarding process and the impact on employee retention and success.

    **Maintaining Purpose in the Organisation (00:20:34)**

    Discussion on the importance of maintaining purpose in the organisation and making new employees feel welcomed and part of the team.

    **Purpose-driven leadership (00:20:58)**

    Discussion on keeping purpose at the forefront of daily tasks and how it drives motivation and resilience.

    **Conveying purpose (00:22:10)**

    Specific ways to convey purpose, such as storytelling, visual displays, and involving the team in the process.

    **Growth plans (00:26:13)**

    The importance of growth plans in mapping out career trajectory and skill development within the organisation.

    **Vertical and horizontal development (00:32:54)**

    Exploring the significance of both vertical and horizontal development in leadership and skill enhancement.

    **Use of AI in business (00:34:36)**

    Leveraging AI for administrative tasks and maintaining brand consistency in content creation.

    **Best leadership tip (00:36:56)**

    The importance of being human as a leader, emphasising vulnerability and empathy.

    **Lack of accountability in the workplace (00:37:22)**

    Highlighting the challenge of lack of accountability and its impact on organisational culture.

    **Thumbs up for a remarkable leader (00:38:11)**

    Acknowledgment of an exceptional leader's approach to employee engagement and visibility.

    **Favourite leadership book (00:39:52)**

    Recommendation of "Five Dysfunctions of a Team" for understanding high-performing team behaviours.

    **Starting workplace culture transformation (00:42:30)**

    The need to assess the current state using tools like the "Happiness Factor" culture check.

    **The 10 needs assessment (00:42:55)**

    Understanding the 10 needs and their delivery within the company, identifying areas for improvement and investment.

    **Assessing the employee experience (00:42:55)**

    Evaluating the current employee journey, touchpoints, and fulfilment of the 10 needs at various stages.

    **Key takeaways on leadership and culture (00:44:39)**

    Reflection on growth paths, buddy system for onboarding, and creating defining leadership moments.