Episoder

  • Earning a patient’s trust can translate into a lifetime value of $50,000 to $60,000. By creating meaningful experiences, hearing care professionals can turn satisfied patients into loyal advocates, and there’s no one better than Valerie Cockerell to show you how. Drawing from her successful career at Disney, she teaches leaders and teams the art of delivering exceptional service. In this episode, Valerie talks to Kevin about how thoughtful onboarding, team alignment, and personalized touches can help you create memorable audiology care that turns patients into lifelong fans.

    Valerie Cockerell is a French-American leadership consultant, author, keynote speaker, and Disney Institute veteran. She travels the world helping leaders and teams elevate performance, build strong cultures, and deliver exceptional service.
    In this episode, Kevin and Valerie will discuss:
    (00:00) Introduction 
    (00:52) From France to a Global Leadership Career  
    (05:02) How to Align Your Team with Your Mission  
    (11:29) Inspiring Your Team to See the Bigger Picture  
    (13:59) Small, Magical Changes That Can Transform Your Practice
    (18:04) Real-World Examples of Exceptional Service  
    (22:12) The Power of Emotions in Business
    (23:39) Onboarding New Hires: Creating a Great Experience  
    (29:43) Valerie’s “Manage Like a Mother” Approach to Leadership  
    (32:28) Growing Your Practice Through Feedback  
    (37:25) Why Leading by Example Matters  
    (43:09) Valerie’s Strategy for Personal Growth
    (47:43) Connect with Valerie

    Valerie Cockerell is a French-American leadership consultant, author, keynote speaker, and Disney Institute veteran, specializing in leadership, management, and customer service. She joined Disneyland Paris as a retail manager and worked her way up to Merchandise Brand Manager for both Epcot and the Disney Cruise Line. With extensive experience in retail and operations, Valerie now travels the world, helping leaders and teams elevate performance, build strong cultures, and deliver exceptional service. Her book, Manage Like a Mother, is available in English, Portuguese, and Chinese.

    Connect with Valerie:
    Valerie’s Email: [email protected] 
    Valerie’s LinkedIn: https://www.linkedin.com/in/valerie-cockerell-02067956 

    Resources Mentioned:
    Valerie’s Book, Manage Like a Mother: Leadership Lessons Drawn from the Wisdom of Mom: https://www.amazon.com/Manage-Like-Mother-Leadership-Lessons/dp/1636981291
    The Simple Truths of Service: Inspired by Johnny the Bagger by Ken Blanchard, Barbara Glanz: https://www.amazon.com/Simple-Truths-Service-Inspired-Johnny/dp/1492630489
    Motivation-based Interviewing: A Revolutionary Approach to Hiring the Best by Carol Quinn: https://www.amazon.com/Motivation-based-Interviewing-Revolutionary-Approach-Hiring/dp/1586445472
    Mindset: The New Psychology of Success by Carol S. Dweck:
    https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • Juggling the demands of a busy practice with a personal life can make it easy to lose sight of what truly matters. James Whittaker has been there, especially after his son’s health challenges forced him to reassess his priorities. Realizing he needed a change, he created his 'Win the Day' approach, a simple daily commitment to bring purpose and energy back into each day. In this episode, James offers practical advice to help practice owners find balance, elevate their practices, and avoid burnout while staying true to their purpose.

    James Whittaker is a three-time bestselling author, award-winning entrepreneur, motivational speaker, and host of the Win the Day podcast. He specializes in helping ambitious yet frustrated individuals gain clarity on their goals and develop effective plans to achieve them. 
    In this episode, Kevin and James will discuss:
    (00:00) Introduction to Audiology Mastery
    (00:17) Meet James Winokur
    (00:47) James' Journey from Finance to Entrepreneurship
    (02:39) The Win the Day Philosophy
    (02:54) Implementing the Win Model
    (05:16) Finding Your Purpose and Core Values
    (11:01) Building a Winning Environment and Routine
    (15:28) Embracing Stress and Adversity
    (18:18) Overcoming Initial Business Challenges
    (20:51) Commitment to the Podcast
    (21:34) Evolution of 'Win the Day'
    (22:29) Finding and Retaining the Best People
    (24:46) Building Strong Client Relationships
    (29:31) Effective Marketing Strategies
    (32:48) Investing in Personal Growth
    (34:59) Starting and Growing a Podcast
    (37:40) Conclusion and Contact Information

    James Whittaker is a three-time bestselling author, award-winning entrepreneur, motivational speaker, and host of the Win the Day podcast, which has over 70 million views. He is an author with The Napoleon Hill Foundation, a speaker for Success Magazine, and the Executive Producer of the multimillion-dollar film, Think and Grow Rich. James specializes in helping ambitious yet frustrated individuals gain clarity on their goals and develop effective plans to achieve them. His mission is to inspire others to adopt the ‘Win the Day’ mentality, empowering them to create meaningful change in their lives and inspire those around them.

    Connect with James:
    James’ Website: https://jameswhitt.com/ 
    James’ YouTube: https://www.youtube.com/@JamesWhittaker1 

    Resources Mentioned:
    James’ Movie, Think and Grow Rich: The Legacy: https://www.imdb.com/title/tt5278386/ 
    James’ Book, Think and Grow Rich The Legacy: How the World's Leading Entrepreneurs, Thought Leaders, & Cultural Icons Achieve Success: https://www.amazon.com/Think-Grow-Rich-Legacy-Entrepreneurs
    Mindset: The New Psychology of Success by Carol S. Dweck: https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck
    Day One App: https://dayoneapp.com/

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

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  • Struggling to stand out and build trust in a crowded market can feel overwhelming. But with the power of public speaking, audiologists can reach more patients and build a reputation as the go-to choice for hearing care. Corey Poirier once faced dead silence on stage twice in a row, but today he’s a TEDx veteran and a sought-after speaker. In this episode, Corey shares the hard-won lessons he’s learned about using public speaking to grow your practice, connect with patients on a deeper level, and become the trusted expert in your community.

    Corey Poirier is a TEDx speaker, a bestselling author, and the founder of bLU Talks. He hosts the  ‘Conversations with PASSION’ radio show and is one of the few leaders to be featured twice on Entrepreneurs on Fire.
    In this episode, Kevin and Corey will discuss:
    (00:00) Introduction 
    (01:48) From small-town beginnings to big-stage success  
    (03:37) Getting tricked into stand-up comedy
    (07:56) Discovering the business of public speaking 
    (12:35) Leveraging speaking to grow your brand
    (17:14) First-time entrepreneur hurdles 
    (24:11) Hiring with precision
    (25:50) Empowering your team to excel  
    (30:31) Helping your audiology team find the right role
    (31:32) How Corey invests in himself and his team
    (35:36) The books Corey and Kevin recommend

    Corey Poirier is a TEDx speaker, a bestselling author, and the founder of bLU Talks. He has shared stages with leaders like Deepak Chopra and Stephen MR Covey. Host of the top-rated ‘Conversations with PASSION’ radio show and Get Paid To Speak, Corey’s impact extends across major networks like CBS, CTV, NBC, and ABC. He's the founder of The Speaking Program and is one of the few leaders to be featured twice on Entrepreneurs on Fire. A columnist with Entrepreneur and Forbes, he has also interviewed over 4,000 of the world’s top leaders.

    Connect with Corey:
    Corey’s Website: https://thatspeakerguy.com/ 
    Corey’s LinkedIn: https://www.linkedin.com/in/speakercoreypoirier/ 

    Resources Mentioned:
    How to Win Friends and Influence People by Dale Carnegie: https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034 
    Think and Grow Rich by Napoleon Hill: https://www.amazon.com/Think-Grow-Rich-Landmark-Bestseller/dp/1585424331  
    The Compound Effect by Darren Hardy: https://www.amazon.com/Compound-Effect-Darren-Hardy/dp/159315724X   
    How to Change by Katy Milkman: https://www.amazon.com/How-Change-Science-Getting-Where/dp/059308375X 
    Outwitting the Devil by Napoleon Hill: https://www.amazon.com/Outwitting-Devil-Secret-Freedom-Success/dp/1454900679 
    The Four Agreements by Don Miguel Ruiz: https://www.amazon.com/Four-Agreements-Practical-Personal-Freedom/dp/1878424319   
    The Presentation Secrets of Steve Jobs by Carmine Gallo: https://www.amazon.com/Presentation-Secrets-Steve-Jobs-Insanely/dp/0071636080  
    You Can Work Your Own Miracles by Napoleon Hill: https://www.amazon.com/Work-Your-Miracles-Fawcett-Book/dp/0449911772   
    Buy Back Your Time by Dan Martell: https://www.amazon.com/Buy-Back-Your-Time-Unstuck-ebook/dp/B09Y55GLXJ 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • Audiologists may excel clinically, but to build a thriving practice, they need to be intentional about developing leadership and business skills. Veteran entrepreneur and business coach Kenneth Vogt has seen it all, having worked in entrepreneurial enterprises both large and small. So, he understands how it feels to be overwhelmed by the pressures of running a practice. In this episode, Kenneth shares the key leadership strategies that every practice owner needs to know to build a thriving, sustainable practice.

    Kenneth Vogt is the founder of Vera Claritas, where he empowers business owners to step into their roles as confident, capable leaders. He helps leaders identify blind spots, tackle tough challenges, and take their businesses to new levels of success with clarity and purpose.
    In this episode, Kevin and Kenneth will discuss:
    [00:00:00] - Introduction 
    [00:49:50] - Kenneth's entrepreneurial journey
    [00:03:22] - Why everyone needs a coach
    [00:07:48] - Humility can fuel your success
    [00:08:32] - The post-COVID workplace 
    [00:11:06] - Is remote work a blessing or a curse?
    [00:12:18] - Finding and keeping the best talent
    [00:20:47] - Building trust with marketing
    [00:23:11] - Collaboration is the future 
    [00:25:27] - Investing in personal growth

    Kenneth Vogt is a seasoned entrepreneur with over 40 years of experience building, scaling, and leading businesses across different industries. As the founder of Vera Claritas, an executive coaching firm, he’s passionate about helping business owners sharpen their leadership skills and find clarity in running their operations. Throughout his career, he has successfully navigated both business failures and successes. As a result, he has developed a deep understanding of what it takes to lead with strategy and humility. Known for his hands-on coaching style, he’s trusted by entrepreneurs and executives to uncover blind spots, tackle challenges, and take their businesses to new heights.

    Connect with Kenneth:
    Kenneth’s Website: https://www.veraclaritas.com/ 
    Kenneth’s LinkedIn: https://www.linkedin.com/in/kennethvogt1/ 

    Resources Mentioned:
    Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness by Robert K. Greenleaf: https://www.amazon.com/Servant-Leadership-Legitimate-Greatness-Anniversary/dp/0809105543 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • If you’re struggling to build your dream team, you might have a core values problem. Clearly defining and aligning your core values with your audiology practice is key for both success and personal fulfillment. But it’s not always easy to do. That’s where seasoned entrepreneur and leadership coach, Robert Glazer, comes in. In this episode, Robert shares his framework for building capacity, offering practical advice for practice owners who want to lead with clarity, attract the right talent, and create a strong, values-driven team culture.

    Robert Glazer is an entrepreneur, bestselling author, award-winning executive, and keynote speaker. He is the founder and chairman of the board at Acceleration Partners, a leading global marketing agency. He also hosts the top podcast Elevate and writes the inspirational Friday Forward newsletter.
    In this episode, Kevin and Robert will discuss:
    [00:00:00] - Introduction 
    [00:02:20] - Boosting performance with capacity building  
    [00:04:48] - Why you need to be clear on your core values
    [00:08:53] - Elevating your team 
    [00:10:38] - Fostering trust and open communication
    [00:14:36] - How to find and keep the best talent  
    [00:16:59] - Creating a team that owns their success  
    [00:20:11] - The three pillars of building a successful practice 
    [00:23:48] - Smart marketing that educates and attracts  
    [00:27:06] - Using AI to save time and elevate patient care  
    [00:29:42] - How to invest in yourself and grow
    [00:34:03] - Robert's New Book, Rethinking Two Weeks Notice

    Robert Glazer is the founder and chairman of the board at Acceleration Partners, a leading global marketing agency. He is an entrepreneur, award-winning executive, and keynote speaker who is passionate about helping individuals and organizations elevate their performance. He is also a bestselling author of several books, including Elevate and his latest, Rethinking Two Weeks Notice. He also hosts the popular podcast Elevate and writes the inspirational newsletter Friday Forward. He has been featured in top publications like Harvard Business Review, Forbes, and Inc.

    Connect with Robert:
    Robert’s Website: https://robertglazer.com/ 
    Robert’s LinkedIn: https://www.linkedin.com/in/glazer/ 

    Resources Mentioned:
    Robert’s new book, Rethinking Two Weeks Notice: https://robertglazer.com/two-weeks/ 
    Robert’s book, Elevate Your Team: Empower Your Team to Reach Their Full Potential and Build a Business That Builds Leaders: https://www.amazon.com/Elevate-Your-Team-Ignite-Reads/dp/1728238781 
    Robert’s newsletter, Friday Forward: https://www.robertglazer.com/friday-forward/ 
    Selling With Noble Purpose: How to Drive Revenue and Do Work That Makes You Proud by Lisa McLeod: https://www.amazon.com/Selling-Noble-Purpose-Drive-Revenue/dp/1118408098 
    How to Change: The Science of Getting from Where You Are to Where You Want to Be by Katy Milkman: https://www.amazon.com/How-Change-Science-Getting-Where/dp/059308375X 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • Many hearing care professionals find themselves drowning in paperwork. Even though AI can help lighten the load, many practitioners are still reluctant to embrace the technology. James Altucher, who once helped develop an AI program to beat a chess grandmaster, has a deep understanding of healthcare AI. In this episode, James and Kevin discuss the enormous potential of AI in healthcare, highlighting how it can reduce burnout, improve practice efficiency, and help healthcare professionals deliver maximum value to their patients.

    James Altucher is an author, venture capitalist, investor, and expert in emerging technologies like crypto and AI. He has written over 20 books and hosts The James Altucher Show, a popular business podcast.

    In this episode, Kevin and James will discuss:
    [00:00:00] Introduction 
    [00:01:24] Building a Web Empire in the Early Internet Days
    [00:02:35] Losing Everything and Starting Over
    [00:06:14] The ‘10 Ideas a Day’ Habit That Changed His Life 
    [00:10:25] AI and the Chess Grandmaster
    [00:13:21] Understanding the Pessimism Around AI
    [00:16:44] AI as a Doctor’s Super Assistant
    [00:20:11] How AI Changed Kevin’s Life
    [00:26:01] Reducing Burnout with AI
    [00:27:30] AI Won’t Destroy the World

    James Altucher is a bestselling author, investor, venture capitalist, and expert in emerging technologies like crypto and AI. He hosts The James Altucher Show, a popular business podcast where he interviews the world's leading peak performers. James has founded 20 businesses, 17 of which have failed, but continues to actively advise or invest in more than 30 companies across sectors such as technology, energy, healthcare, and biotech. He has also authored over 20 books. His writing has been featured in The Financial Times, Forbes, The Wall Street Journal, TechCrunch, and The Huffington Post.

    Connect with James:
    James’s Website: https://jamesaltucher.com/ 
    James’s LinkedIn: https://www.linkedin.com/in/jamesaltucher/ 

    Resources Mentioned:
    Made to Stick: Why Some Ideas Survive and Others Die by Chip Heath and Dan Heath: https://www.amazon.com/Made-Stick-Ideas-Survive-Others/dp/1400064287 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • The thought of consistently creating content can feel overwhelming when you’re running a busy practice. But what if you had a simple system that made content creation easy and effective? Even while managing other commitments, Scott D. Clary started growing his personal brand and publishing a podcast to create a lifelong asset. With a strategic approach, he has now built a highly successful brand across various platforms. In this episode, Scott shares simple, scalable strategies to build your brand no matter how busy you are.
    Scott D. Clary is an entrepreneur, investor, author, and host of the Success Story podcast. Over the course of his career, he has led sales and marketing teams in several organizations, where he played key roles in company growth and acquisition.
    In this episode, Kevin and Scott will discuss:
    - Why you need a strong personal brand
    - How podcasting helps grow your practice and brand 
    - The power of repurposing long-form content
    - How podcasting can generate leads and build trust
    - Creating content that addresses customer pain points
    - Managing top talent in today’s workplace
    - Tools for effectively repurposing content
    - Leveraging media as a scalable business tool
    - Why practice owners must stay visible
    - Reverse engineering success
    - And other topics…

    Scott D. Clary is an entrepreneur, investor, podcast host, and author. His podcast, Success Story, is a number one entrepreneurship and top 10 business show. He is also a sales and marketing expert who has built multiple startups and worked with Fortune 500 companies. Through his weekly business newsletter, he shares valuable insights from his experience throughout his career with more than 320,000 subscribers. As an advisory board member, Scott also supports and mentors early-stage and mid-stage high-growth ventures. His work has been featured in several publications, including Forbes and The Wall Street Journal. 

    Connect with Scott:
    Scott’s Website: https://www.scottdclary.com 
    Scott’s LinkedIn: https://www.linkedin.com/in/scottdclary   

    Resources Mentioned:
    Scott’s Podcast, Success Story: https://www.successstorypodcast.com/ 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • What if a TEDx talk is the breakthrough you need? A well-delivered talk can significantly increase visibility, create deeper connections, and position you as a trusted expert. This could be a game-changer in a field like audiology, where patients are often reluctant to acknowledge their hearing loss or consider hearing aids. Ashley Stahl’s own TEDx talk brought in 80% of the leads for her career coaching practice. Having experienced the power of public speaking, she now helps clients leverage TEDx talks to build authority and attract more business. In this episode, she reveals the steps to creating a compelling talk and shares tips for leveraging your story to grow your practice.

    Ashley Stahl is an international bestselling author, career coach, and TEDx speaker with over 10 million views on her talks. As the founder of Wise Whisper Agency, she empowers professionals to build strong personal brands.

    In this episode, Kevin and Ashley will discuss:
    [00:00:00] Introduction 
    [00:00:18] Meet Ashley Stahl: Entrepreneur and Author
    [00:02:28] From the Pentagon to TEDx Stardom
    [00:04:33] The TEDx Talk That Generated 80% of Her Leads
    [00:05:29] Core Values Over Passion
    [00:07:52] The Impact of TEDx on Your Brand
    [00:14:05] Why TEDx Beats TV for engagement
    [00:17:23] Self-Promotion and TEDx Guidelines
    [00:18:00] Setting Boundaries in Business
    [00:25:15] Handling Difficult Patients
    [00:26:43] Hiring and Retaining Top Talent
    [00:30:55] Customer Service Strategies
    [00:36:56] Personal and Professional Development
    [00:38:13] Conclusion and Contact Information

    Ashley Stahl is a bestselling author, TEDx coach, and speaker with over 10 million views on her TEDx talks. Her first TEDx talk, Three Questions to Unlock Your Authentic Career, launched her into the spotlight, growing her coaching business exponentially. Her podcast, You Turn, is ranked among the top 100 mental health shows in the US, and her work has been featured in outlets like Forbes and The Wall Street Journal. Ashley's book, You Turn, has empowered countless professionals to find career clarity. She is also the founder of Wise Whisper Agency, where she helps individuals land TEDx talks and build their personal brands. 

    Connect with Ashley:
    Ashley’s LinkedIn: https://www.linkedin.com/in/ashleystahl/ 
    Ashley’s Twitter: https://x.com/ashleystahl 

    Resources Mentioned:
    Get $1,000 off your TEDx talk strategy session: https://wisewhisperagency.com/speak 
    The Artist's Way by Julia Cameron: https://www.amazon.com/Artists-Way-25th-Anniversary/dp/0143129252 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • Patients don’t choose your practice just for the technology or treatments. They choose it for how you make them feel, and the impact on their life, confidence, and relationships. But how do you build that lasting connection that keeps them coming back? "The most influential broker in the world with the most exposure," Ryan Serhant, has the answers. He doesn’t just sell homes, he sells the stories and emotions behind them. In this episode, Ryan reveals branding and relationship-building strategies to help you stand out in a crowded market.

    Ryan Serhant is a real estate broker, TV star, and founder of SERHANT, a brokerage known for innovative marketing. He is the bestselling author of Sell It Like Serhant, Big Money Energy, and Brand It Like Serhant.

    In this episode, Kevin and Ryan will discuss:
    - The power of branding
    - How to grab and keep attention
    - Building strong relationships for practice success
    - Why follow-up is key to keeping patients loyal
    - Using storytelling to connect with patients
    - Regular communication for building trust
    - Growing your patient base through social media
    - Breaking through the noise to attract new patients
    - Building lasting patient relationships
    - Why follow-up, follow-through, and follow-back matter
    - Personalized communication for happier patients
    - Strategies for turning inquiries into scheduled appointments
    - And other topics…

    Ryan Serhant is a real estate broker, producer, and star of Bravo’s Million Dollar Listing New York and Sell It Like Serhant. He is the founder and CEO of SERHANT, a real estate brokerage known for its award-winning marketing campaigns. Named "the most influential broker in the world," He is the star of Owning Manhattan on Netflix and the bestselling author of Sell It Like Serhant, Big Money Energy, and Brand It Like Serhant. Ryan frequently contributes to Forbes and is featured in The New York Times and The Wall Street Journal.

    Connect with Ryan:
    Ryan’s Website: https://ryanserhant.com/ 
    Ryan’s LinkedIn: https://www.linkedin.com/in/ryanserhant/ 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • Conversations with patients can get tricky. But with the right approach, even the toughest discussions become easier. Puzzled by the disconnect between how men and women communicate, Dr. John Gray decided to dig deeper. He discovered the underlying emotional and biological drivers of communication and built a framework that has helped millions improve relationships in their personal and professional lives. In this episode, John offers practical techniques to build stronger connections and tailor your conversations for better engagement with patients and team members.
    Dr. John Gray is best known for his groundbreaking book, Men Are from Mars, Women Are from Venus, a bestseller that changed how men and women communicate. He has written over 20 books and regularly shares practical advice on relationships, stress management, and emotional well-being.

    In this episode, Kevin and John will discuss:
    - Why men and women communicate so differently
    - How hormones affect stress and behavior
    - Natural ways to boost energy 
    - The link between belly fat and hormone health
    - How hormone balance impacts success in life and work
    - Why stress hits men and women differently
    - Communication tips to strengthen patient relationships
    - Simple strategies to reduce conflict
    - The impact of modern work life on hormone levels
    - Personalized communication for better patient outcomes
    - The power of active listening in patient care
    - And other topics…

    Dr. John Gray is a globally recognized relationship expert and author of Men Are from Mars, Women Are from Venus, which has sold over 50 million copies worldwide. With a career spanning over three decades, he has written over 20 books on communication and relationships, including his most recent, Beyond Mars and Venus. He holds a doctorate in psychology and human sexuality and has conducted seminars worldwide. John has been a frequent guest on Oprah, The Dr. Oz Show, and Good Morning America, and has been profiled in Time and USA Today. 

    Connect with John:
    John’s Website: https://www.marsvenus.com/ 
    John’s LinkedIn: https://www.linkedin.com/in/marsvenus/ 

    Resources Mentioned:
    John’s Books: 
    Beyond Mars and Venus: Relationship Skills for Today's Complex World: https://www.amazon.com/Beyond-Mars-Venus-Relationship-Today%C2%92s/dp/1942952295 
    Men Are from Mars, Women Are from Venus: The Classic Guide to Understanding the Opposite Sex: https://www.amazon.com/Men-Mars-Women-Venus-Understanding/dp/0060574216 

    Get 50% off John’s Relationship Seminar: https://www.eventbrite.com/e/mars-venus-relationship-weekend-for-singles-couples-2-12-days-tickets-980727260637

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • Are you feeling burnt out, yet still struggling to run your practice efficiently? You might not be aligning with your “Zone of Genius” because you’re focusing on the wrong tasks. Having mentored over 200 high-level entrepreneurs around the world, Mike Zeller understands the common genius blockers and self-sabotaging habits that prevent entrepreneurs from reaching their full potential. In this episode, he shares practical strategies for overcoming barriers to productivity and identifying your unique strengths to build a thriving practice. 
    Mike Zeller is a successful author, YouTuber, and business architect who helps professionals find their zone of genius. He has mentored over 200 high-level entrepreneurs worldwide, driving tens of millions in additional revenue for his clients.

    In this episode, Kevin and Mike will discuss:
    - Mike’s formula for creating personalized pathways to success
    - Common genius blockers that sabotage dreams
    - How to align with your strengths to achieve more
    - Why you must avoid procrastination and perfectionism
    - Failure as a tool for growth
    - The art of block scheduling for peak productivity
    - How to cut through distractions and find the flow state
    - Mike’s best tips for recruiting and retaining top talent 
    - The job description that attracts the best candidates 
    - Developing A-players with personalized growth plans
    - The challenge of staying focused in a noisy world
    - Evolving your identity to unlock greater success
    - And other topics…

    Mike Zeller is a business architect and entrepreneur mentor who has founded or partnered in over 20 ventures. His businesses have generated over $300 million in sales and he has mentored over 200 high-level entrepreneurs worldwide. He specializes in helping high achievers discover their "Zone of Genius," enabling them to align their purpose with their business goals. He trained under industry giants like Tony Robbins and Jay Abraham and is the author of The Genius Within, where he shares strategies for unlocking your unique talents and achieving success in your “Zone of Genius.”

    Connect with Mike:
    Mike’s Website: https://mikezeller.com/
    Mike’s LinkedIn: https://www.linkedin.com/in/mike-zeller-2995b11/ 

    Resources Mentioned:
    Get a free copy of Mike’s book, The Genius Within: https://www.geniuswithinbook.com/gw-book-v1 
    Grit: The Power of Passion and Perseverance by Angela Duckworth: https://www.amazon.com/Grit-Passion-Perseverance-Angela-Duckworth/dp/1501111108 
    The Big Leap: Conquer Your Hidden Fear and Take Life to the Next Level by Gay Hendricks: https://www.amazon.com/Big-Leap-Conquer-Hidden-Level/dp/0061735361 
    Slow Productivity: The Lost Art of Accomplishment Without Burnout by Cal Newport: https://www.amazon.com/Slow-Productivity-Accomplishment-Without-Burnout/dp/0593544854 
    The Ultimate Sales Machine: Turbocharge Your Business with Relentless Focus on 12 Key Strategies by Chet Holmes: https://www.amazon.com/Ultimate-Sales-Machine-Turbocharge-Relentless/dp/1591842158 
    The Art of Impossible: A Peak Performance Primer by Steven Kotler: https://www.amazon.com/Art-Impossible-Peak-Performance-Primer/dp/0062977539 
    The Mountain Is You: Transforming Self-Sabotage Into Self-Mastery by Brianna Wiest: https://www.amazon.com/Mountain-You-Transforming-Self-Sabotage-Self-Mastery/dp/1949759229  

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • What if value-based care is the future of healthcare? This would mean a shift towards preventing illness rather than solely treating symptoms. Kira Radinsky, a pioneer in AI-driven healthcare, develops innovations that enable healthcare providers to predict patient risks and intervene early. In this episode, Kira reveals how predictive analytics can empower practice owners to personalize care, drive better patient outcomes, and achieve greater efficiency in their operations.
    Kira Radinsky is a visionary in AI-driven healthcare solutions. She is the CEO and co-founder of Diagnostic Robotics, which uses AI to enhance healthcare efficiency. In 2015, Forbes named her to its 30 Under 30 list in Enterprise Tech.

    In this episode, Kevin and Kira will discuss:
    - Kira’s journey from tech to healthcare
    - How AI is transforming healthcare predictions
    - Reducing ER wait times with AI
    - Shifting from treatment to prevention in healthcare
    - The impact of value-based care on patient outcomes
    - Kira’s strategies for effective team building and leadership
    - The importance of adaptability and resilience in business
    - Lessons learned from scaling her company
    - Overcoming barriers to AI adoption in healthcare
    - How predictive care could shape audiology’s future
    - And other topics…

    Kira Radinsky is the CEO and co-founder of Diagnostic Robotics, where she leads the development of AI-driven solutions that are transforming healthcare. She is a prominent Israeli computer scientist and entrepreneur known for her pioneering work in predictive analytics. She gained recognition for developing algorithms that predicted significant events, such as the 2012 cholera outbreak in Cuba. She has been recognized globally for her work in predictive analytics, including being named one of MIT Technology Review's 35 Innovators Under 35. She also serves as a visiting professor at the Technion, focusing on predictive data mining in medicine.

    Connect with Kira:
    Kira’s LinkedIn: https://www.linkedin.com/in/kira-radinsky/ 

    Resources Mentioned:
    Diagnostic Robotics Website: https://www.diagnosticrobotics.com

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • Many audiologists struggle to create meaningful connections, often leaving patients feeling like just another number in a busy schedule. Having experienced impersonal care, Ted Rubin found it refreshing when his new doctor took the time to listen, making him feel truly valued. This reinforced his Return on Relationship (ROR) concept, underscoring the value of nurturing long-term relationships. In this episode, Ted offers strategies for audiologists to effectively engage with patients on social media and enhance patient satisfaction and loyalty through stellar personalized care.
    Ted Rubin is a leading social marketing strategist, author, and speaker. He is known for his enthusiastic approach to social media and his mantra "Return on Relationship" (ROR). 

    In this episode, Kevin and Ted will discuss:
    - Why ROR beats ROI every time  
    - The art of authentic patient connections  
    - How to transform the patient experience 
    - Social media tips for practice growth
    - Digital marketing trends for audiologists
    - Relationship-driven marketing that actually works   
    - How Ted built a brand on zero budget 
    - Why passion trumps experience in hiring  
    - How posting real content creates trust
    - How to humanize your practice with social media  
    - And other topics…

    Ted Rubin is a prominent social marketing strategist, international keynote speaker, and business advisor. He is known for coining the term "Return on Relationship" (ROR), a principle he sees as crucial for fostering a highly engaged community and loyal customer base. Ted has worked with major brands such as e.l.f. Cosmetics, where he significantly grew their social media presence and customer engagement. He has authored several books, including Return on Relationship, How To Look People in the Eye Digitally, and The Age of Influence. Ted is highly regarded for his enthusiastic, energetic, and personal approach to building meaningful connections both online and offline.

    Connect with Ted:
    Ted’s Website: https://tedrubin.com/ 
    Ted’s LinkedIn: https://www.linkedin.com/in/tedrubin/ 

    Resources Mentioned:
    Ted’s Books:
    Return on Relationship: Relationships Are the New Currency: Honor Them, Invest in Them, and Start Measuring Your ROR: https://www.amazon.com/Return-Relationship-Kathryn-Rose/dp/1622958209 
    How to Look People in the Eye Digitally: https://www.amazon.com/How-Look-People-Eye-Digitally/dp/197687503X 

    Permission Marketing: Turning Strangers into Friends and Friends into Customers by Seth Godin: https://www.amazon.com/Permission-Marketing-Turning-Strangers-Customers/dp/0684856360  
    How to Win Friends & Influence People by Dale Carnegie: https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • The demands of running an audiology practice can bury your original purpose. But for Dave Liniger, losing sight of his ‘why’ was not an option. Laser-focused on his mission to revolutionize the real estate industry, he overcame significant setbacks and achieved remarkable success. In this episode, Dave shares his powerful journey of resilience, highlighting the leadership principles and mindset shifts necessary for huge success.

    Dave Liniger is the co-founder of RE/MAX, a real estate empire that spans over 115 countries with more than 142,000 sales agents. He is also a decorated Air Force veteran and serial entrepreneur.

    In this episode, Kevin and Dave will discuss:
    - Dave's journey from a farm boy to co-founding RE/MAX
    - Military discipline as the bedrock of his business success
    - The importance of finding your 'why' in business
    - Goal setting for sustained growth
    - Strategies for hiring right and defining clear roles
    - Turning personal setbacks into comebacks
    - Leadership lessons from Dave’s book, The Perfect 10
    - Universal leadership principles for any practice
    - The role of continuous learning and self-improvement
    - The significance of teamwork and trusting your team
    - And other topics…

    Dave Liniger is a legendary figure in the real estate industry, renowned for co-founding RE/MAX with his wife, Gail. He revolutionized the real estate business by introducing a model that significantly increased agent commissions. RE/MAX has now expanded into a real estate empire that spans over 115 countries with more than 142,000 sales agents. Dave is also a decorated Air Force veteran, serial entrepreneur, philanthropist, adventurer, and a passionate advocate for perseverance and leadership. He is the bestselling author of The Perfect 10 and the host of the Ambition and Grit podcast. After retiring as CEO in 2018, Dave continues to serve as Chairman of the Board at RE/MAX Holdings.

    Connect with Dave:
    Dave’s Website: https://daveliniger.com/ 
    Dave’s LinkedIn: https://www.linkedin.com/in/dave-liniger/ 

    Resources Mentioned:
    Dave’s Book, The Perfect 10: 10 Leadership Principles to Achieve True Independence, Extreme Wealth, and Huge Success: https://www.amazon.com/Perfect-10-Leadership-Principles-Independence/dp/1637631839 
    Think and Grow Rich by Napoleon Hill: https://www.amazon.com/Think-Grow-Rich-Landmark-Bestseller/dp/1585424331 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • Sitting for most of the day during patient consultations, hearing tests, or administrative work can lead to increased pain and a lower quality of life for audiologists. Understanding the struggle of balancing personal health with a busy schedule, Kelly and Juliet Starrett have developed easy mobility exercises to integrate into daily routines. In this episode, they reveal effective ways to enhance mobility, alleviate pain, and prioritize health even with a hectic audiology practice.

    In this episode, Kevin, Kelly, and Juliet will discuss:
    - What mobility means for your health
    - The benefits of greater mobility for practice owners
    - How mobility transforms your mindset and well-being
    - Why you need to sit on the ground for 30 minutes a day
    - Practical tips to integrate movement into your workday
    - Balancing a demanding career with personal wellness
    - Why you should obsess over cultural fit when hiring
    - Simple tips for handling stress better
    - Simple tests to assess and improve your mobility
    - Realistic health strategies for busy audiologists
    - And other topics…

    Kelly Starrett is a physical therapist, author, speaker, and co-founder of The Ready State, a leading resource for mobility training and musculoskeletal self-care. He co-authored the New York Times bestsellers Becoming a Supple Leopard and Built to Move. Kelly has consulted with numerous professional athletes and teams across the NFL, NBA, NHL, and MLB, as well as elite military units. His work has been featured in major media outlets, including 60 Minutes Sports. He also co-founded StandUp Kids, a nonprofit promoting standing desks in schools.

    Juliet Starrett is an entrepreneur, attorney, bestselling author, and podcaster. She co-founded San Francisco CrossFit, one of the first 50 CrossFit affiliates. Juliet is also the co-founder of The Ready State and the nonprofit Stand Up Kids. An accomplished athlete, she is a former world champion whitewater paddler, having won three world championships and five national titles. 

    Connect with Kelly and Juliet Starrett:
    Kelly’s Instagram: https://www.instagram.com/thereadystate/ 
    Kelly’s LinkedIn: https://www.linkedin.com/in/kelly-starrett-86386a1/ 

    Juliet’s Instagram: https://www.instagram.com/julietstarrett/ 
    Juliet’s LinkedIn: https://www.linkedin.com/in/juliet-starrett-a8882142/ 

    Resources Mentioned:
    The Ready State: https://thereadystate.com/ 
    Built to Move: The Ten Essential Habits to Help You Move Freely and Live Fully by Kelly Starrett and Juliet Starrett: https://www.amazon.com/Built-Move-Essential-Habits-Freely/dp/0593534808 
    Becoming a Supple Leopard: The Ultimate Guide to Resolving Pain, Preventing Injury, and Optimizing Athletic Performance by Kelly Starrett: https://www.amazon.com/Becoming-Supple-Leopard-2nd-Performance/dp/1628600837 
    Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear: https://www.amazon.com/Atomic-Habits-Proven-Build-Break/dp/0735211299 
    How to Change: The Science of Getting from Where You Are to Where You Want to Be by Katie Milkman: https://www.amazon.com/How-Change-Science-Getting-Where/dp/059308375X 
    Death by Meeting: A Leadership Fable...About Solving the Most Painful Problem in Business by Patrick Lencioni: https://www.amazon.com/Death-Meeting-Leadership-Solving-Business/dp/0787968056 
    Extreme Ownership: How U.S. Navy SEALs Lead and Win by Jocko Willink: https://www.amazon.com/Extreme-Ownership-U-S-Navy-SEALs/dp/1250067057 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • Struggling to meet your health goals with a busy practice? Vishal Gondal faced a similar challenge, weighing nearly 250 pounds and becoming pre-diabetic while building his company. But he turned his health around and became a marathon runner with the guidance of a remote coach. His experience revealed the power of gamification principles like rewards, goals, and interactive engagement for transforming health outcomes. In this episode, Vishal shares how these principles can help audiologists boost patient engagement, understand behavior, build motivated teams, and create a strong company culture.

    Vishal Gondal is the founder and CEO of GOQii, a pioneering fitness technology company. He previously founded and sold the game development company Indiagames to Disney, and has since focused on leveraging gamification and technology to promote health and wellness​. 

    In this episode, Kevin and Vishal will discuss:
    - Vishal’s journey from gaming to health tech
    - His non-traditional approach to hiring
    - The power of gamification in healthcare
    - The importance of vision for leadership
    - How to position hearing aids for business sustainability
    - Strategies for attracting and retaining top talent
    - How to create an authentic workplace culture 
    - The importance of understanding customer personas
    - The role of motivation in patient compliance
    - Enhancing patient satisfaction through gamification
    - And other topics…

    Vishal Gondal is an Indian entrepreneur and angel investor, often referred to as the "Father of the Indian Gaming Industry." He founded Indiagames in 1999 and sold it to Disney in 2012, later serving as Managing Director of Digital at Disney UTV. In 2014, he launched GOQii, a fitness tech company integrating wearable devices with personalized coaching. Vishal also co-founded nCore Games, creator of the popular FAU-G game. He was named among the top 50 executives in mobile content by Mobile Entertainment and received the 2019 Entrepreneur of the Year award from Entrepreneur. Beyond business, he is an avid fitness enthusiast participating in marathons and adventure sports.

    Connect with Vishal:
    Vishal's LinkedIn: https://www.linkedin.com/in/vishalgondal/ 
    Vishal's Twitter: https://x.com/vishalgondal 

    Resources Mentioned:
    GOQii: https://www.goqii.com

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • To create a motivated and growth-oriented workplace, audiology practice owners must align team members with their core values and mission. Howard Behar exemplified this at Starbucks, where his values-driven leadership led to global expansion. In this episode, Howard shares leadership principles and strategies for audiology practice owners, highlighting the importance of hiring the right people and fostering a culture of servant leadership.

    Howard Behar is a speaker, advisor, mentor, and bestselling author of It’s Not About the Coffee. Under his leadership as president of Starbucks International, the brand expanded from 28 stores to over 15,000 locations across five continents.

    In this episode, Kevin and Howard will discuss:
    - The motivation behind Howard's book
    - The necessity of being a servant leader
    - The importance of core values for navigating stressful times
    - Empowering employees through responsibilities
    - Howard’s six P's of a fulfilling life
    - Servant leadership principles for practice owners
    - The influence of core values on hiring and team development
    - Practical steps for defining core values
    - And other topics…

    Howard Behar is a speaker, advisor, mentor, and former president of Starbucks Coffee International. He joined Starbucks in 1989 when the company had just begun to venture outside the Northwest region. During his tenure as president, Starbucks expanded from 28 stores to over 15,000 locations across five continents. He is the bestselling author of It’s Not About the Coffee. Howard retired as the president of Starbucks North America in 2007 but continues to influence leaders through his writing and speaking engagements​.

    Connect with Howard:
    Howard’s LinkedIn: https://www.linkedin.com/in/howard-behar-24ba274/  
    Howard’s Email: [email protected]
    Howard’s Phone: 206-972-7776

    Resources Mentioned:
    Howard’s Book, It's Not About The Coffee: Leadership Principles from a Life at Starbucks:
    The One Minute Manager by Ken Blanchard and Spencer Johnson: https://www.amazon.com/The-One-Minute-Manager/dp/0688014291/
    Kevin’s email: [email protected] 


    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • Feeling overwhelmed by the business side of running an audiology practice? Dr. Tiffany Ahlberg has been there, running her own private practice for nearly a decade. In this episode, Tiffany reveals her strategies for building a successful practice. She also discusses the value of marketing, community involvement, and counseling skills in audiology.

    Dr. Tiffany Ahlberg is the founder and lead audiologist at Ahlberg Audiology & Hearing Aid Services in Cleveland, Tennessee. She has over two decades of experience and started her private practice in 2015.

    In this episode, Kevin and Tiffany will discuss:
    - The inspiration behind starting Ahlberg Audiology
    - Lessons learned in the early days of her practice
    - Building strong patient relationships 
    - Why audiologists must have counseling skills
    - Strategies for managing walk-in patients
    - Minimizing the impact of third-party payers
    - Marketing with Google reviews and Google Ads
    - Strategies for effective hiring 
    - Practical steps for defining and living by your core values
    - And other topics…

    Dr. Tiffany Ahlberg is the founder and lead audiologist at Ahlberg Audiology & Hearing Aid Services in Cleveland, Tennessee. She has over 24 years of experience in the field and holds a Doctorate in Audiology from the University of Florida, along with Bachelor's and Master's degrees from the University of Tennessee, Knoxville. Dr. Ahlberg has been recognized with multiple Readers Choice Awards by the Cleveland Daily Banner and has been a leading figure in her community since opening her private practice in 2015.

    Connect with Tiffany:
    Tiffany’s Website: https://ahlbergaudiology.com
    Tiffany’s LinkedIn: https://www.linkedin.com/in/tiffany-ahlberg-76218813/ 

    Resources Mentioned:
    Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire by Dan Martell: https://www.amazon.com/Buy-Back-Your-Time-Unstuck/dp/059342297X/ 
    Verbal Judo: The Gentle Art of Persuasion by George J. Thompson and Jerry B. Jenkins: https://www.amazon.com/Verbal-Judo-Gentle-Persuasion-Updated/dp/0062107704 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery. 

  • Struggling to raise prices despite rising costs, build a cohesive team with shared values, or keep pace with technology? Ross Cushing has seen it all on his journey building one of America’s largest private audiology practices. In this episode, Ross shares his early mistakes and his best strategies for growing a successful audiology practice today.

    Ross Cushing is the founder and CEO of Live Better Hearing & Balance, with over 26 locations across multiple states. He is a sought-after speaker on practice management and frequently shares his entrepreneurial insights.

    In this episode, Kevin and Ross will discuss:
    - His journey to audiology
    - Challenges in the early stages of a practice
    - Building trust and team development
    - His early struggle to manage his practice’s cash flow 
    - Goal setting for sustainable practice growth
    - The value of developing relationships with physicians
    - Authentic marketing for private practices 
    - His approach to hiring 
    - Challenges and strategies for pricing hearing aids
    - Tips for building a cohesive work environment
    - How to capitalize on emerging trends in audiology
    - Networking and mastermind groups
    - And other topics…

    Ross Cushing is the founder and CEO of Live Better Hearing & Balance, one of the largest private audiology practices in the United States. He opened his first practice in 2007 after working for industry leaders. Under his leadership, Live Better has grown to over 26 locations across multiple states. Ross has also served as the state audiologist for Maryland prisons for 12 years. He is a sought-after speaker on practice management and frequently shares his entrepreneurial insights. 

    Connect with Ross:
    Ross’s LinkedIn: https://www.linkedin.com/in/rosscushing/ 

    Resources Mentioned:
    Live Better Hearing Website: https://livebetterhearing.com/ 
    Good to Great: Why Some Companies Make the Leap...And Others Don't by Jim Collins: https://www.amazon.com/Good-Great-Some-Companies-Others/dp/0066620996 
    Scaling Up: How a Few Companies Make It...and Why the Rest Don't by Verne Harnish: https://amazon.com/Scaling-Up-Companies-Rockefeller-Habits/dp/0986019526 
    Traction: Get a Grip on Your Business by Gino Wickman: https://www.amazon.com/Traction-Get-Grip-Your-Business/dp/1936661837 
    Ready, Fire, Aim: Zero to $100 Million in No Time Flat by Michael Masterson: https://www.amazon.com/Ready-Fire-Aim-Zero-Million/dp/0470182024 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

  • From low reimbursement rates to complex administrative tasks, traditional managed care is rife with problems. But what if there was an alternative? Dr. Ron Gleitman and his team started Great Hearing Benefits to offer a more viable and profitable solution for audiologists. In this episode, Ron shares how this innovative model improves financial returns, simplifies administration, and ensures high-quality patient care. He also highlights effective digital marketing and practice management strategies.
    Dr. Ron Gleitman is the President of Great Hearing Benefits and a seasoned audiology expert with experience as a practice owner. He is also a specialist in practice development and operations. 

    In this episode, Kevin and Ron will discuss:
    - Dr. Gleitman’s inspiring career journey
    - Balancing patient care and practice management 
    - Digital marketing and online reviews as key strategies for 2024
    - The Great Hearing Benefits alternative to traditional managed care 
    - The value of peer support and professional networks
    - Effective consumer-focused marketing for practices
    - Building long-lasting patient relationships through excellent care
    - Increasing efficiency and profitability with audiology assistants
    - Data-driven decision-making for practice management 
    - And other topics…
     
    Dr. Ron Gleitman is the President of Great Hearing Benefits, an innovative managed care program he helped start to provide a more viable and profitable alternative for audiologists compared to traditional hearing benefit manager (HBM) models. He holds a Ph.D. in Audiology from Purdue University and has significant experience managing audiology practices, including owning a multi-office practice in Chicago. Ron is also the Vice President of Operations at Beltone and was Director of Practice Development at Phonak​.

    Connect with Ron:
    Ron’s LinkedIn: https://www.linkedin.com/in/ronald-gleitman-950154125/

    Resources Mentioned:
    Great Hearing Benefits: https://greathearingbenefits.com
    Beltone: https://www.beltone.com

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.