Episodes
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In recent years, the celebrity chef and restaurant has taken the world by storm. The rise of the ‘chefprenaur’ has created a $10 billion dollar industry encapsulating everything from restaurant chains, branded cookware, cook books, television deals, and social media empires.
Despite the glamor, one fact still remains: the restaurant scene is an unforgiving industry.
Today’s guest, Kim Reed knows this first hand. In her debut book, “Workhorse: My Sublime and Absurd Years in the New York Restaurant Scene,” Kim dives headfirst into her experience as a hostess at the renowned Babbo, where it was said “the pope would have a hard time getting a table.” Much like Bourdain’s “Kitchen Confidential,” Kim pulls back the curtain on the hectic day-to-day running of a world class restaurant, but from the position of a member of the staff, rather than the enterprising chef of the restaurant.
What she reveals is a frank, often shocking, but still passionate and beautiful exposition about an industry that accounts for over 12 million workers and over $100 billion annually across the country. She dives headfirst into the need for creating a safe space for workers, the role managers have in serving both investors and staff, and what it means to really be part of a high functioning team in a very challenging field.
This ones not just for those in the restaurant space, but leaders across the workforce, on how to better empower and support your people, so with that…let’s bring it in!
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We’ve had a lot of impressive guests on the podcast, many who have overcome some real challenges in their lives to build something great, but today’s guest has an especially impressive story.
Dr. Magie Cook began her life with 68 brothers and sisters in an orphanage in Mexico. Battling abuse, hunger, and poverty, during her high school years she earned a spot on the Mexican Women's National Basketball team, but broke her collarbone before she could fully commit. Despite the injury, the University of Charleston in West Virginia recruited her to their basketball program, and Magie was able to come to the United States.
After graduating, Magie struggled to find a job, and slept out of her car until the engine exploded. Staff from the University Charleston vouched for her to stay on campus until she could get back on her feet, which came in the most unlikely of forms: a salsa making competition.
Fast forward a decade, and Maggie’s Salsa was sold to Campbell’s Soup for $213 million. On top of that, Magie helped rescue dozens of childrens from the grasp of the Mexican cartels, became a board member at the University of Charleston with an honorary Doctorate in Laws in 2022, and so, so, much more.
We caught up with Magie to talk with her about resiliency, team building, and how to be a leader that can inspire a team to go the extra mile. This is an inspiring episode you’re not going to want to miss, so with that…let’s bring it in!
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According to a recent study, about 4-6% of all those incarcerated are considered to be wrongly imprisoned. That’s over 70,000 people who are wrongly incarcerated every year.
Today’s guest, Justin Brooks has dedicated his life to representing those who have fallen victim to wrongful incarceration. Justin practiced as a criminal defense attorney in Washington, D.C., Michigan, Illinois, and California in both the trial and appellate courts. He was the founding director of the California Innocence Project at Cal Western Law School from 1999-2023, and under his direction the project freed 40 innocent people from prison (including former NFL player Brian Banks).
He’s been recognized several times by the Los Angeles Daily Journal as one of the Top 100 Lawyers in California, and in 2010 and 2012, California Lawyer Magazine honored him with the “Lawyer of the Year” award. He was named “International Lawyer of the Year” by the California Bar International Section in 2020 and in the same year was named “Champion of Justice” by the National Association of Criminal Defense Attorneys.
In his latest book, “You Might Go to Prison Even Though You’re Innocent” he details the causes of wrongful convictions based on his experience of more than three decades as a criminal defense attorney and innocence organization director.
Justin took time to share his experience with us writing the book, over 30 years of legal work, and why everybody should care about wrongful convictions and the ramifications it has for our society.
This is another episode you’re not going to want to miss, so with that…let’s bring it in!
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According to a Pew Research poll, over 40% of adults in the United States are considered to be digitally illiterate, and while America’s crumbling transportation infrastructure often makes headlines, its digital infrastructure is equally as out of date. Organizations from the IRS, to the healthcare system are still relying on technology from the 80s or earlier.
This is what today’s guest is out to remedy. Jennifer Pahlka is the former US Deputy Chief Technology Officer under the Obama Administration and helped found the US Digital Service. She was also the Executive Director of the International Games Developers Association, and founded the non-profit Code for America, which aims to improve the digital systems within government.
Jennifer's most recent book “Recoding America: Why Government is Failing in the DIgital Age and How We can Do Better” pulls from her experience in the tech sector and government and the importance of government bodies understanding how technology affects the people they’re meant to serve.
In an age where mobile apps, A.I., and metaverses are all the rage, the conversation we had with Jennifer is an important one that all leaders need to consider.
This is another episode you’re not going to want to miss, so with that…let’s bring it in!
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A study came across our desks recently that said, gamification was “just a fad.”
We’re going to disagree with that, and so does our guest today Dr. Dave Eng; a creative intellectual, educator, designer, & researcher focusing on games, theory, and technology. Dave serves as the faculty member of NYU’s School of Professional Studies and the Principle Lead at University XP, a consulting group for game-based learning programs. He’s also the founder of Bandito’s Gaming, a registered 501(c)(3) social and educational non-profit organization that promotes play, community development, and learning through games.
So needless to say, he knows a thing or two about how games really work.
In this episode, we dive into how games have been used throughout history, the power of experiential learning, and how there are good games…and there are bad games.
If you’re a talent leader looking to engage your people, this is definitely another episode you’re not going to want to miss. So with that, let’s bring it in!
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Who’s ready for our first podcast 3-peat?
Dr. Jerry Lynch is back for his third solo appearance on the Bring It In podcast, to share with us some wisdom from his latest book, “The Mindful Coach.”
Dr. Jerry Lynch is the Founder of Way of Champions, a performance consultancy that combines elite sports psychology, with international philosophy concepts, to generate peak performance. He’s written over a dozen books on his studies on excellence, from “The Competitive Buddha,” “Coaching with Heart,” “Win the Day,” “Let them Play,” and more.
Dr. Lynch has worked together with coaches and athletes like Steve Kerr, Nancy Stevens, Anson Dorrance, and Phil Jackson, and a slew of accolades. In total, Dr. Lynch has helped secure 73 Conference Championships, 54 Final Fours, and 39 National Championships so…it’s safe to say, he knows a thing or two about coaching.
This time around Dr. J is sharing wisdom from his latest book, “The Mindful Coach,” where he dives into the not-so-new-age thoughts and practices the highest performing coaches are using everywhere, from sports, to medicine, to business.
This is another episode you’re not going to want to miss, so with that…let’s bring it in!
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You’ve probably heard the term “pull yourself up by your bootstraps,” referring to one's ability to pick themselves up, and get to work.
But what if we said the whole phrase was actually a joke?
There’s no one better to explain this than Alissa Quart, an author, professor at Brown and Columbia Universities, and the Executive Director of the Economic Hardships Reporting Project and the author of the book “Bootstrapped: Liberating Ourselves from the American Dream” and “Squeezed: Why Our Families Can’t Afford America.”
We sat down with Alissa to talk about how the great American myth of the ‘self-made’ person, may be just that: a myth, and one that is weaponized to keep support systems and opportunities out of the hands of some of our nation's poorest workers.
This is another episode you’re not going to want to miss, so with that…let’s bring it in!
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We’ve had our fair share of coaches on the podcast on how to lead and guide people, but how do you lead and guide other coaches to improve their game?
Enter today’s guest, Cody Royle, a coach who’s dedicated his entire focus on improving other coaches through the ‘user experience’ of coaching.
Cody’s coaching career has taken him from playing Rugby in his home of Canberra, Australia, all the way to Toronto, Canada where he currently resides. Serving for over 10 years as a Head Coach in Canada’s AFL Aussie Rules, he set out with the goal to transform the league as a national afterthought, to a viable career path for aspiring athletes. During this time, Cody saw the opportunity to help leaders in both the sports world and business world. He met and interviewed hundreds of coaches around the world, and compiled much of his learnings into his first book Where Others Won’t: Taking People Innovation from the Locker Room to the Board Room.
The success of the book led to Cody hosting a podcast of the same name, and two other books The Tough Stuff: Seven Hard Truths about Being a Head Coach and Second Set of Eyes: How Great Coaches Become Champions.
Cody’s focus on the user experience, a term that’s usually reserved for those developing technology, brings a unique and most importantly, actionable set of guidelines for coaches to improve their craft.
This is another one you’re not going to want to miss, so with that…let’s bring it in! -
The United States only spends 0.1% of its GDP on job training and reskilling initiatives, putting us in last place for funding towards job reskilling amongst other developed countries.
Now, it may be hard to concretely define the effects of this, but let’s look at what we know: only 15% of workers are currently engaged at their jobs, 44% of workers are in bad jobs, and almost 1-in-2 workers is just $400 away from falling beneath the poverty line.
So, that 0.1% GDP spent on job training? It’s probably not helping much.
That’s what today’s guest, Harry Holzer, fresh from testifying before the House Subcommittee on Higher Education and Workforce Development, joins us on the podcast to talk about.
Harry is the former Chief Economist for the U.S. Department of Labor under the Clinton Administration, is a senior fellow in Economics at the Brookings Institution, and the LaFarge SJ Professor at the McCourt School of Public Policy at Georgetown. He’s written extensively on economic inequality, with books such as “Making College Work: Pathways to Success for Disadvantaged Students” and “Improving Employment and Earnings in Twenty-First Century Labor Markets: An Introduction.”
So needless to say, Harry knows a thing or two about this. In this episode, we chatted about the intersection of government, the private sector, and educational institutions, and how they can better cooperate and support each other to develop a high-performing and equitable workforce.
This is another episode you’re not going to want to miss, so with that…let’s bring it in!
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Despite mountains of research showing how “helicopter parenting” is incredibly detrimental for kids, it still happens. A University of Michigan study published this year said that while the majority of parents said they encouraged kids to ‘do things for themselves,’ half also felt that unsupervised kids caused trouble, and a third felt that their kids weren’t ready to be left alone.
It’s this cognitive dissonance from parents that today’s guest, Hara Estroff Marano, says is not just seriously harming kids, but our society as a whole.
Hara is the Editor-at-Large at Psychology Today, where she honed in on the rising epidemic of serious mental health illnesses in college age children. Her research done for the ‘Blues Buster’ newsletter led her to write two books, “Why Doesn’t Anybody Like Me?: A Guide to Raising Socially Confident Kids” and “A Nation of Wimps: The High Cost of Invasive Parenting” where she puts most of the responsibility on the mental health crisis many young people are experiencing from one source: parents.
Hara points out how invasive parenting strips kids of important experiences, and leaves them underdeveloped to deal with many of life's challenges, which she believes not only has underlying consequences for the workforce, but for our very societal institutions.
This is another episode that’s essential for leaders everywhere to listen to, so with that…let’s bring it in!
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The COVID-19 pandemic brought upon some of the most sweeping changes to benefit the modern workforce…or did it?
Returning for a second episode on the Bring It In Podcast, author, professor, and filmmaker Jamie McCallum is back to talk about the findings of his new book, “Essential: How the Pandemic Transformed the Long Fight for Worker Justice.”
Jamie’s previous book, “Worked Over: How Round-the-Clock Work is Killing the American Dream,” focused on those most overworked, underpaid, and vulnerable, workers in the country, and how systems are up to almost ensure that low wage workers stay in low wage positions.
“Essential” takes many of the points made in his previous book and takes it to a new level, shining a light on how one of the largest made work slightly better for some, and a lot worse for many others.
Even with the pandemic being officially over, many companies across the world are still struggling to find ways to engage, and take care of their workforce. A lot of observations from Jamie’s book, while disheartening, are also enlightening and timely, and can show leaders a better path to create good work in a post pandemic world.
This is another episode you’re not going to want to miss, so with that…let’s bring it in!
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Don’t believe the jobs reports: it’s a tough labor market out there, and not in the way you’re thinking. 44% of workers have what’s considered a bad job, which is defined as a high risk, low wage position. The majority of these jobs are frontline, hourly positions, with little to no consistency or benefits. These organizations have some of the highest turnover rates, costing the U.S. economy 1 Trillion dollars per year.
This is where today’s guest Zeynep Ton has set her sights on fixing. Zeynep is a professor of the practice in the operations management group at MIT Sloan School of Management and president of the nonprofit Good Jobs Institute, whose mission is to help companies thrive by creating good jobs and to redefine what it means to run a successful business.
Her organization has advised the likes of Quest Diagnostics, Mud Bay, and many more. Zeynep’s work and research on the benefits of supporting good jobs has been featured in publications like The Atlantic, the New York Times, and more, culminating in her book, “The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits”.
We wanted to catch up with Zeynep to hear first hand about why it’s important to design good jobs for workers, and how it benefits everyone from the top to bottom of an organization. This is another one you’re not going to want to miss, so with that…let’s bring it in!
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There's a learning problem in America's workforce. Opportunities for workers to develop skills that can lead them down successful career paths are scarce, and often ineffective. 83 cents of every dollar goes towards training for people who already have received some form of higher education, and even then, 59% of workers claim they had no proper training, and simply acquired skills "on the job."
With massive turnover rates and somehow so-called "talent shortages," the current playbook companies are using needs to be shaken up, and that's what today's guest has set out to do.
William B. Bonvillian is a lecturer at MIT in the Science Technology and Society and Political Science Departments, as well as Senior Director of Special Projects, at MIT's Office of Digital Learning. He also served for seventeen years as a senior policy advisor in the U.S. Senate. His legislative efforts included science and technology policy, helping create the Department of Homeland Security, and legislation regarding Intelligence Reform, climate change, and national defense and life science R&D.
He's also the co-author of Workforce Education: A New Roadmap alongside our previous Bring It In guest, Sanjay Sarma. In the book, William dives into the disconnect between the public, private, and education systems that's led to many of the struggles facing our workforce, and what steps we can take at the legislative, educational, and business levels to fix it.
In today's episode of the podcast we got to take a deep dive into William's strategies and hopes for the future of work. This is another one you're not going to want to miss, so with that…let's bring it in!
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Subminimum wage workers make about 10% of the American workforce. That means, of all working Americans, 13 million people make about $2.13.
These workers are in an incredibly vulnerable position, as they’re often reliant on tips, receive little to no benefits, and lack consistent hours, to make ends meet. It’s a massive problem that's become endemic to our workforce, especially in areas like the hospitality and restaurant industry.
This is what today's guest, Saru Jarayaman, is fighting against as she strives to ensure every worker across America gets a fair chance at a liveable wage. A graduate from Yale Law, Saru is the co-founder of the Restaurant Opportunities Center (ROC), which she founded with displaced World Trade Center workers after 9/11. Eventually, it grew into a national movement of restaurant workers, employers and consumers. This led her to also found, and become president of One Fair Wage, a national organization of nearly 300,000 service workers, over 2,000 restaurant employers, and dozens of organizations nationwide all working together to end all subminimum wages in the United States and improve wages and working conditions in the service industry.
For her work she was recognized in CNN’s “Top10 Visionary Women” and as a Champion of Change by the White House in 2014. In 2015, she received the James Beard Foundation Leadership Award, and many, many other awards.
Her latest book “One Fair Wage: Ending Subminimum Pay in America” uplifts the stories of subminimum wage workers across many sectors — including tipped restaurants, workers with disabilities, incarcerated workers, and more. The book not just highlights the massive inequalities and injustices these people face, but also offers insights, and solutions, into how fixing these systems makes everyone winners.
This is an especially important episode of the podcast, one that’s essential for those who are managing frontline workers! Lucky for you, this is a shorter episode, so with that…let’s bring it in.
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Leaders across the world are struggling to motivate their people to get fired up for the task at hand. A recent Gallup study found that only 1-in-3 of the entirety of the United States workforce is considered engaged. This issue has managers everywhere grasping for straws on how to motivate their people, using everything from the classic underwhelming pizza party, to forcing employees to ‘have fun’ with disastrous results.
But the great coaches in the world know that the most powerful motivation comes from within someone, not from external stimuli. It’s something that our guest today, Jonathan Fader specializes in teaching others.
Jonathan is an NYC based coach, performance psychologist, speaker and author and founder of SportsStrata, a Mental Performance Coaching group who has worked with organizations ranging from elite athletes like the NY Mets and NY Giants, to first responders and the military.
In his book “Coaching Athletes to Be Their Best: Motivational Interviewing in Sports” Johnathan details the ins and outs of the technique called Conversational Motivation, which harnesses the power of conversation and active listening to unlock the psychology of success.
At a time when engagement is at an almost all-time low and managers are struggling to do more with less, being able to keep your people fired up, goal oriented, and receptive to correct feedback is an essential skill for managers. Jonathan’s Motivational Interviewing techniques can be a guaranteed way for managers to acquire these skills.
This is another episode you’re not going to want to miss, so with that…let’s bring it in!
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Water Polo is a very tough sport, demanding straight swimming for 30 plus minutes, grappling with opposing players, and the mental acuity to be able to remember strategies and positions.
It’s also one of the oldest sports in the world, with the first game being played in 1888 in America, and quickly spread across the collegiate athletic circle.
Our guest today is Kirk Everist, a 2x Olympian, head coach of men’s water polo at U Cal Berkeley, 5x National Champion, 4x ACWPC Coach of the Year, USA Water Polo Hall of Fame Inductee, Cal Athletics Hall of Fame Inductee...well, you get the idea.
Not only does Kirk coach young athletes in one of the toughest sports in the world, but also has to rebuild a new team year after year, to add onto a hundred plus year legacy of excellence at U Cal Berkeley. In today’s episode, he shares some of his secrets, beliefs, and strategies for continuously improving at being a coach, and how to balance tradition, with the need to evolve.
This is another episode you’re not going to want to miss, so with that…let’s bring it in!
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Glossophobia, is the fear of public speaking and it’s believed to affect about 75% of people across the globe.
With this in mind, think about how critical being able to speak to an audience, to customers, to teammates, in any working environment is. It’s why communication skills are in such high demand in organizations, and why today’s guest is particularly important.
Matt Abrahams is an instructor and lecturer at Stanford University, and author of “Speaking Up Without Freaking Out: 50 Techniques for Confident and Compelling Presenting.” He was the co-founder of Silicon Valley based coaching group BoldEcho and is the founder of Think Fast Talk Smart - The Podcast.
Matt has been studying and practicing the art of communicating for over 25 years, and after helping companies like Twitter, Google, and even the U.S. Army coach their members to be better communicators, Matt has compiled all of his experience in his latest book, “Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot.”
We caught up with Matt to dive headfirst into the book, and cover some of the biggest pain points around speaking, things people often overlook, and what the dawn of AI means for our ever evolving communication styles.
This is another episode you’re not going to want to miss, so with that…let’s bring it in!
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For as long as work has existed, new technologies have been a double edged sword for the workforce, making some jobs easier to do and making others obsolete. With data collection, computer processing, automation, and generative AI being implemented daily within our workforce, this issue has never been more apparent than today.
Educators and authors Dr. Anna Tavis and Stela Lupushor are at the forefront of the fight for human capital, to make sure that technology is set to enhance the worker experience, not to replace it.
Dr. Anna Tavis is Clinical Professor and Academic Director of Human Capital Management Department at NYU School of Professional Studies, Senior Fellow with the Conference Board, and the Academic in Residence with Executive Networks. She is a former Executive Editor of People+Strategy Journal, a publication of SHRM’s Executive network and is currently an Associate Editor of Workforce Solutions Review of IHRIM.
Stela Lupushor is an Adjunct Faculty Adjunct Faculty at the NYU School of Professional Studies. She is also a Senior Fellow in Human Capital Center and the Program Director for The Conference Board Strategic Workforce Planning Council, and leads Reframe.Work Inc. where she consults on how to create inclusive workplaces through the use of technology, human-centered design, people analytics, and future-thinking. Previously Stela consulted at Fidelity Investments, TIAA, IBM, Price Waterhouse, and PwC Consulting.
Together, the pair have combined their vast amount of experience in the HR world to write their book, Humans at Work: The Art and Practice of Creating the Hybrid Workplace where they’ve compiled all their strategies on how to develop a human centric workforce that uses technology to help improve their people, and ultimately, the way they do business.
This is another podcast you’re not going to want to miss, especially with stories about the impact of AI dominating the headlines almost everyday, so with that…let’s bring it in!
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One of the biggest challenges of leading any team, is being able to coach the individuals in an organization, as well as coach the team that those individuals make up.
A number of sports encapsulate this coaching challenge, and golf, is probably one of the best examples of it. That’s what led us to our conversation with today’s guest, Coach Anne Walker.
Coach Anne is the Margot and Mitch Milas Director of Women’s Golf at Stanford, has two (2015 and 2022) NCAA Championship titles under her belt, 2x WGCA National Coach of the Year, and 3x Pac-12 Coach of the Year. Upon her appointment to Stanford in 2012, she had an immediate, and profound effect on the Stanford golf program, with 39 full-field victories to her name, and produced 28 (and counting) All-American women’s golf athletes.
We wanted to sit down and have a conversation with Coach Walker about what it takes to transform, and lead a program in a highly competitive field with some of the biggest churn out of any field. And it doesn’t come down to any secret drill, or running long and hard practices: but relationships and understanding.
This is another episode you’re not going to want to miss, so with that…let’s bring it in!
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AAAAAAAARRRRRRR MATEY!We’re still talking about pirates on the podcast, because there's just too much treasure to dig up here. Today, we’re looking at the “sequel” to “Be More Pirate” with the aptly named “How to Be: More Pirate” by our guest, Alex Barker.
Alex graduated from Kings College in 2008 and after pursuing an MA in Conflict Resolution studies, began backpacking around the Middle East which eventually led to her working at Global Citizen, and then came to the Royal Society of Arts as a community manager.
Eventually she began freelance writing, where she came upon (last week's guest) Sam Conniff’s Be More Pirate, and was inspired to join his team in 2019. Since then, as Conniff described, Alex has gone from his “right hand pirate” to “full time pirate” spearheading the Be More Pirate movement.
It led to How to Be: More Pirate, which chronicles the strategies and stories of “modern day pirates” from healthcare workers to startups, and the How To Be: More Pirate Podcast, and to a bona-fide social movement that spans the globe.
With looking at lessons from the history of old school pirates, to new modern day “pirates” this is another episode of the podcast you’re not going to want to miss, so with that…let’s bring it in!
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