Episódios

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Amitay Kalmar, CEO of Lendbuzz where we discuss: Why consumer financing is broken in the US, Handling 1.5B in auto loans, Auto lenders pulling out of the market, Why Tesla loan performance is so puzzling.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
    Learn more @ https://www.cdkglobal.com/dealership-xperience-platform

    Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/

    LendBuzz - Expand access to credit with a simple and fast auto loan process that looks at you - not just your credit score. Learn more at https://www.lendbuzz.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:01:50) - Amitay’s journey into auto
    (00:04:06) - What did you see that was broken in auto lending?
    (00:08:37) - What’s the current state of auto lending?
    (00:12:12) - What are you trying to solve with LendBuzz?
    (00:14:36) - How do you create a profitable business model?
    (00:18:47) - How big is your target market?
    (00:20:53) - What trends are you seeing in loan performance right now?
    (00:24:21) - What’s driving the growth in captives?
    (00:26:12) - The state of digital retailing concerning lending integration?
    (00:31:38) - Do you have any aspirations to branch into other areas of the industry?
    (00:33:24) - What’s exciting to you these days?

    Check out Lendbuzz here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jimmy Houle, CEO of Groupe Lallier where we discuss: Why the Canadian Gov’t is the best car salesman, Selling 7,000 cars a year in Quebec, What’s stopping Carvana in Canada… for now, Exporting cars to the US for massive profit.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/

    Experian - Experian Automotive is one of the most trusted sources of data and insights in the automobile industry and they're a one-stop-shop: Dealers can use automotive, lifestyle, and predictive data to find in-market car shoppers faster and at lower cost. By leveraging targeted audiences, dealers can communicate with car shoppers based on make, model, off-lease, off-loan, in-equity, fuel type, or vehicle servicing needs. Learn more @ https://bit.ly/3W1vrgY

    Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:43) - Jimmy’s background and career
    (00:08:25) - How many stores do you have and what is your top-line revenue
    (00:09:23) - How did you react to Honda cutting dealer profit margins?
    (00:12:24) - How is Honda performing in your market?
    (00:13:16) - Are you experiencing similar challenges to US dealers?
    (00:16:13) - Are EVs your best-performing product?
    (00:17:47) - How much higher are margins on cars you send to the US?
    (00:20:38) - How powerful are online sellers in Canada?
    (00:22:42) - What are the core differences in operating your store vs. a US store?
    (00:24:50) - Manufacturer presence in Canada
    (00:26:31) - Are you facing major headwinds in the Canadian auto market?
    (00:30:20) - How do you operate your stores?
    (00:31:35) - Cultural and regulation differences between the US & Quebec market
    (00:34:20) - How are you acquiring used cars?
    (00:36:01) - Why are you sending cars to auction?
    (00:37:06) - What has you excited these days?
    (00:39:08) - Are you looking to make more acquisitions?
    (00:43:47) - What are your best-selling products?
    (00:45:09) - Why do you sell cars but not deliver them for 2-3 days?

    Check out Groupe Lallier here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

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  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Tony Wanderon, CEO of APCO Holdings, home of EasyCare, where we discuss: Creating unusual profit opportunities in automotive, Why service claims for EVs are shocking, Mechanics making more than attorneys?, The growing cyber threat for cars.
    This episode of the Car Dealership Guy Podcast is brought to you by:

    CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
    Learn more @ https://www.cdkglobal.com/dealership-xperience-platform

    Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/

    Easycare - Easycare offers the industry's only MOTOR TREND Certified VSC, GAP, Tire & Wheel, KeyCare, SelectCare, ETCH, Select, Dent Repair, Scheduled Maintenance, Appearance Protection, RV and Commercial Vehicle coverage. Learn more @ https://easycare.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:03:15) - Tony’s career
    (00:05:52) - How do all the companies you’re involved with impact the auto industry?
    (00:07:59) - What growth are you seeing in the RV and Powersports market?
    (00:15:03) - What are you seeing with Dealer profitability trends?
    (00:19:25) - Why is the pause in EVs a good thing?
    (00:21:02) - What’s driving the 5x increase in claim values? 
    (00:23:26) - Where’s the opportunity for EVs?
    (00:27:28) - How are you working to create the most profitable system while maintaining a great customer experience?
    (00:35:17) - Are there any new products on the horizon you’re anticipating?
    (00:38:51) - How do you continue to scale your company? 
    (00:41:55) - Creating more product shelf space
    (00:45:46) - How do you measure risk for someone who didn’t buy a VSC at the point of sale but wants one now?
    (00:51:59) - Is there a benchmark for running an automotive warranty company?
    (00:54:07) - GAP Reinsurance
    (00:59:44) - What’s exciting to you these days?

    Check out APCO here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the third episode of The Car Dealership Guy Market Update—Brought to you by Edmunds.

    This segment is a monthly discussion with automotive industry experts and dealers about where our car market is today -- and where it may headed.

    From insider-only dealership insights to macroeconomic trends, my goal is to make you smarter and more informed about the state of our car market in less than an hour.
     
    Let's get into it!

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Edmunds - Don't miss out on this opportunity to elevate your dealership's visibility and sales performance. You can sign up for Premier today - https://edmu.in/4bXcEIr

    Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:28) - Why is a GM at a Toyota dealership getting into the content game?
    (00:07:27) - Market updates & and dealership reports
    (00:22:24) - Toyota’s day's supply incentives
    (00:24:16) - Car buyers are coming back to the market
    (00:28:49) - The state of hybrid market share 
    (00:34:26) - What are you seeing in the used EV market?
    (00:37:51) - Do you see a staunch anti-EV customer base?
    (00:39:23) - The state of consumer health and interest rates
    (00:45:32) - Zac’s inventory strategy
    (00:47:23) - TikTok Live
    (00:49:46) - Edmund’s online shopping survey
    (01:02:00) - What trends are you excited about for the rest of 2024?

    Check out Edmunds here - https://edmu.in/4bXcEIr

    Checkout Rohrman Toyota here - https://www.rohrmantoyota.com/

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Thomas, Director of Content Marketing at CDK Global where we discuss: The future of EVs in America, Car market says “What recession?”, Why 70% of EV owners will never go back, How China is tipping the scales on EV production and much more!

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/

    Private Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/

    CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
    Learn more @ https://www.cdkglobal.com/dealership-xperience-platform

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:30) - David’s career and background
    (00:06:03) - The state of the car market
    (00:11:05) - Where are we at today with how “easy” it is for consumers to buy a car?
    (00:16:40) - What’s the state of EVs in the market?
    (00:32:52) - If you had to place your bet on one automaker to win the EV strategy, who would it be? 
    (00:35:24) - What are you seeing as best practices for EV servicing?
    (00:41:25) - What’s your opinion on the possibility of cheap EVs coming in from China?
    (00:49:19) - What’s your short-term outlook for EVs?

    Check out CDK Insights here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Michael Kelley, General Manager of Bourne's Auto Center, where we discuss: How to build a used car dealership empire, Crushing $125M in sales in one location, "Cigars and P&L statements", Turning recon into a profit center and much more!

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today

    Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:03:34) - Michael’s career in auto
    (00:05:37) - What are the high-level numbers for your dealership?
    (00:08:06) - What is your sales structure?
    (00:10:06) - What are your margins today?
    (00:16:43) - How are you managing your reconditioning center?
    (00:20:29) - How are you approaching your value lot?
    (00:24:05) - What’s your appraisal process?
    (00:26:03) - How do you share reconditioning with customers?
    (00:27:16) - What is your sales process?
    (00:33:33) - What is your customer demographic?
    (00:36:00) - What is the value proposition you market to get people to come to your store?
    (00:37:52- How much are your salespeople making?
    (00:40:28) - How are you acquiring used cars?
    (00:45:07) - Inventory carry costs
    (00:46:59) - What’s your role in the business?
    (00:47:42) - Michael’s Florida experience
    (00:59:43) - Have you ever considered going franchise?
    (01:01:52) - Get in touch with Michael

    Check out Bourne's Auto Center here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Nate Mihalovich, CEO of The Lasso where we discuss: His journey from $300M exit to transforming how dealers buy cars, Which retailers pay the most for customer trade-ins, surprising dealership growth hacks, How dealers out-compete Carmax and Carvana and much more!

    This episode is brought to you by:

    CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
    Learn more @ https://www.cdkglobal.com/dealership-xperience-platform

    Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    The Lasso - The best way to get multiple offers for your car. Learn more @ https://www.thelasso.com/cdg
     
    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:39) - How did you get from tech to the car business?
    (00:05:31) - What did you set out to build in 2020?
    (00:10:52) - What is the value proposition for dealers and why do consumers sell this way?
    (00:19:41) - What’s your total volume of vehicle transactions?
    (00:22:43) - How do you handle issues with a customer selling their vehicle?
    (00:28:52) - What are dealers telling you right now?
    (00:32:10) - What are you seeing in the market right now?
    (00:34:43) - What do you see for the future of traditional auctions?
    (00:39:14) - The importance of having a dealer’s license

    Check out The Lasso here - https://www.thelasso.com/

    Get in touch with Nate here - [email protected]

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Rita Case, CEO of Rick Case Automotive where we discuss: Secrets to building the largest Honda store in the U.S., Betting big on small brands, How leasing took over Florida, becoming a philanthropist disguised as a car dealer and much more!

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Podium - Whether it's providing accurate answers or keeping leads warm with follow-up questions, Podium's AI solution keeps customers engaged throughout their car shopping journey and sounds like a human on the other end. Check out Podium's AI BDC today by texting ‘CDG’ to (706) 710-2303 or visiting them online @ https://bit.ly/3wHfhPJ

    Foureyes - Foureyes supports sellers with a complementary skillset that elevates their performance. This includes automated lead logging, personalized inventory updates based on shoppers’ interests, and real-time alerts when a prospect is back on your website. Learn more @ Foureyes.io

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:08) - The Case Duo & Rita’s car background
    (00:06:29) - Do you recommend working with your spouse?\
    (00:09:50) - How have you reinvented your operations and marketing?
    (00:15:29) - What drives your philanthropic nature?
    (00:17:56) - Why did you choose these southern markets?
    (00:21:29) - How does your Ft. Lauderdale Honda store operate?
    (00:30:45) - What’s a day like for GMs at your dealerships?
    (00:32:39) - How are the GMs compensated?
    (00:36:26) - How are you driving recruitment of talent?
    (00:38:17) - Are there any regional trends you’re riding when it comes to affordability?
    (00:45:48) - How are you viewing your used car business?
    (00:46:57) - What’s exciting to you these days?
    (00:48:37) - What’s your outlook for the industry?

    Check out Rick Case Automotive here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Robert Ourisman Jr., CEO of Ourisman Automotive Group, where we discuss: Going from marketing star to CEO, selling 20,000 cars a year, fixing the Cherokee 4xe sales slump, where he's heavily investing, fighting with automakers on inventory allocation and much more.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Stream Companies - Full-service, fully integrated, tech-enabled ad agency doing the ordinary extraordinarily well. Learn more @ https://www.streamcompanies.com/

    Impel - From website, chat, sales, and service, Impel AI is custom-built to achieve your business objective featuring a proprietary blend of large language models, automotive optimization layers, and seamless integration with your entire tech stack. Learn more @ https://impel.ai/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:03:21) - The Ourisman family dynamic
    (00:06:17) - What’s your scale today?
    (00:07:46) - What’s your father’s current involvement in the business?
    (00:12:16) - What do you think about your mix of brands and what are you bullish on?
    (00:14:33) - Why are you focusing on growing your collision business?
    (00:16:34) - Does EV adoption concern you for service?
    (00:19:17) - What are you excited about?
    (00:21:50) - How are you navigating employee retention at the less-exciting brands?
    (00:26:54) - What operational challenges are you facing right now?
    (00:28:24) - Leasing penetration
    (00:31:07) - Accepting allocation
    (00:33:44) - What is the profit trend for your dealerships?
    (00:35:21) - What’s your marketing strategy?
    (00:38:44) - Does anything keep you up at night? 
    (00:41:33) - What’s your outlook for the industry?

    Check out Ourisman Automotive Group here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Melissa High, VP of LoJack where we discuss solving the car theft epidemic, over 1,000,000 vehicles stolen last year, why auto insurance premiums are ripping, brands not at risk of vehicle theft, and much more:

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Stream Companies - Full-service, fully integrated, tech-enabled ad agency doing the ordinary extraordinarily well. Learn more @ https://www.streamcompanies.com/

    Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/

    LoJack - Nationwide stolen vehicle recovery and connected car solutions for dealers and consumers. Learn more @ https://www.lojack.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:29) - Vehicle theft in the US
    (00:06:52) - Do you see asset protection as a booming industry?
    (00:09:53) - Melissa’s background and career
    (00:12:31) - What are you focused on today when thinking about challenges in the industry?
    (00:15:39) - What brands are the most susceptible to theft?
    (00:16:53) - Is any brand impossible to steal?
    (00:17:56) - What impact is theft having on insurance?
    (00:20:27) - What are the biggest pain points for dealers?
    (00:21:36) - What are the economics of your products for dealers?
    (00:23:57) - How are you competing with Air Tag?
    (00:26:59) - Vehicle theft and recovery stories
    (00:31:16) - What trends are you seeing from manufacturers for vehicle security?
    (00:33:20) - What do you predict for vehicle theft over the next 5 years?

    Check out LoJack here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Andrew Wright, Managing Partner of VINart Dealerships where we discuss: What's next for the Hyundai/Amazon partnership, selling 6,000+ cars yearly in one county, whether dealers and car makers still need each other, and much more.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/

    Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:03:21) - Andrew’s background and career
    (00:06:29) - VINart Group
    (00:08:49) - What are the benefits you see from being in the Lehigh Valley?
    (00:13:19) - Shifting from mainstream brands to luxury
    (00:15:00) - What brands are you bullish on?
    (00:17:14) - What challenges is Hyundai facing?
    (00:20:51) - Becoming chair of the Hyundai dealer council
    (00:23:10) - Dealers and manufacturers need each other more than ever
    (00:27:21) - What brand would you bet on if you were a used-car dealer?
    (00:31:13) - Operations and service
    (00:38:01) - Amazon & The future of the dealer/customer relationship
    (00:47:10) - What are you seeing in terms of consumer health?
    (00:54:19) - Is anything keeping you up at night?

    Check out VINart Group here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeremy Beaver, CEO of Del Grande Dealer Group (DGDG) where we discuss: Running a dealership like a tech company, Selling 30K cars per year, Why AI isn’t working today, The future of Carvana and much more.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Widewail - If your reviews say you’re the best, you’re the best. Make reviews manageable with Widewail, the fastest-growing reputation management vendor in automotive. Learn more @ https://www.widewail.com/

    Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:03:31) - Jeremy’s background and career
    (00:08:31) - What is it like running a dealership in SF?
    (00:12:15) - What are you doing differently to meet the modern demands of the consumer?
    (00:18:52) - What does your tech stack look like?
    (00:20:56) - What are you seeing in consumer demand right now?
    (00:25:02) - How are you getting feedback from customers?
    (00:27:54) - How does your profitability compare to other dealers?
    (00:29:59) - How are you working with Upstart’s AI?
    (00:32:10) - What’s the state of AI in auto today?
    (00:37:26) - Where does Carvana fit in the marketplace?
    (00:38:42) - Why did you choose a third party for your website?
    (00:41:50) - EVs
    (00:45:07) - How are you approaching service?
    (00:46:02) - How are you thinking about the next few years for the industry?

    Check out DGDG here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the second episode of The Car Dealership Guy Market Update—Brought to you by Edmunds.

    This new segment is a monthly discussion with automotive industry experts and dealers about where our car market is today -- and where it may headed.

    From insider-only dealership insights to macroeconomic trends, my goal is to make you smarter and more informed about the state of our car market in less than an hour.

    Let's get into it!

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. New customers get half off for 90 days when you sign up at https://edmu.in/3UARcDq

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:01:41) - Q1 Performance reports
    (00:05:38) - The health of the new vehicle market
    (00:09:31) - What brands are winning right now?
    (00:14:30) - The state of affordability in sub-compact cars and pick-up trucks
    (00:18:39) - Combating the affordability crisis
    (00:22:15) - Negative equity
    (00:27:43) - Interest rates
    (00:31:13) - Used car profitability
    (00:37:08) - EVs
    (00:45:50) - Expectations for Q2

    Check out Edmunds here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Royce Neubauer, CEO of Auto Hauler Exchange where we discuss: Building the "Amazon" of car shipping, Dirty secrets of the $70B vehicle logistics industry, How he's saving dealers millions with faster car transportation, and much more.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Experian - Experian Automotive is one of the most trusted sources of data and insights in the automobile industry and they're a one-stop-shop: Dealers can use automotive, lifestyle, and predictive data to find in-market car shoppers faster and at lower cost. By leveraging targeted audiences, dealers can communicate with car shoppers based on make, model, off-lease, off-loan, in-equity, fuel type, or vehicle servicing needs. Learn more @ https://bit.ly/3W1vrgY

    Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:04:42) - Royce’s career and background
    (00:08:36) - How does the state of automotive logistics compare today to other industries?
    (00:22:47) - Do OEMs markup transportation to dealers?
    (0:28:41) - What are you seeing in the industry in terms of savings?
    (00:30:30) - Building predictability into the shipping process
    (00:34:00) - What rates are you seeing in the market?
    (00:36:28) - Why do carriers prefer to work with you?
    (00:38:47) - Do you think shipping to consumers is a tailwind?
    (00:41:39) - How is EV shipping impacting the industry?
    (00:43:51) - What is next for Auto Hauler and what do you predict for the industry?

    Check out Auto Hauler Exchange here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Todd Sands, Senior Vice President at CNA National where we discuss: The secret "profit" weapon of car dealerships, The arrival of $300/hr labor rates, Some of the biggest risks insuring EVs, the undisputed champion of catalytic converter theft and much more.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
    Learn more @ https://www.cdkglobal.com/dealership-xperience-platform

    Upstart - Upstart connects millions of consumers to 100+ banks and credit unions who leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Their platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/

    CNA National - Automotive Solutions for your peace of mind. CNA National has been committed to providing automobile dealers and their customers with the finest programs and the highest level of service for more than 40 years. Learn more @ https://www.cnanational.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:08) - Todd’s career and background
    (00:05:52) - What are dealers targeting on back-end profit today?
    (00:06:34) - What separates the 2k and the 3k dealerships?
    (00:08:22) - What do you focus on at CNA?
    (00:09:54) - Do you see geographical differences in customer behaviors?
    (00:11:56) - What does the product mix look like in the market right now?
    (00:16:28) - What is the state of reinsurance in the industry?
    (00:21:38) - What are you seeing as the average loss ratios right now?
    (00:26:14) - How are you navigating increases in labor rates?
    (00:28:30) - How are you approaching EVs from an insurance perspective?
    (00:36:09) - What questions are you hearing often from your dealer partners across the country? 
    (00:38:51) - What’s your outlook for the industry over the next few years?

    Check out CNA National here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Hult, CEO of Asbury Automotive Group where we discuss: His day-to-day running a $4.5B+ dealership empire, the future of the franchise model in the US, the "15-minute" car sale, steps to writing a $1B+ check and much more!

    This episode of the Car Dealership Guy Podcast is brought to you by:

    AutoFi - AutoFi solves the everyday problems dealers face like bottlenecks at the sales desk, customer distrust, and decision overload.
    Their all-new showroom solution includes deal estimation, desking, lender routing, and an F&I menu all in one powerful Platform. Learn more @ https://www.autofi.com/cdg/

    Experian - Experian Automotive is one of the most trusted sources of data and insights in the automobile industry and they're a one-stop-shop: Dealers can use automotive, lifestyle, and predictive data to find in-market car shoppers faster and at lower cost. By leveraging targeted audiences, dealers can communicate with car shoppers based on make, model, off-lease, off-loan, in-equity, fuel type, or vehicle servicing needs. Learn more @ https://bit.ly/3W1vrgY

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:57) - David’s career and background
    (00:12:54) - How do you blend the cultures of the dealer groups you acquire?
    (00:21:58) - How do you build conviction to follow through on an acquisition?
    (00:24:12) - What does a week in your life look like?
    (00:27:42) - Why do you keep the original names of the dealers you acquire?
    (00:30:40) - How are you driving success throughout your organization?
    (00:36:54) - How are you looking at AI?
    (00:44:54) - Thoughts on the future of the industry
    (00:46:37) - Is anything keeping you up at night?
    (00:48:46) - What’s next for Asbury?

    Check out Asbury Automotive Group here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, CEO of Warrcloud where we discuss: The best service center in America, the dealership profit pendulum swings again, whether dealers can make more money without consumers paying for it and much more! 

    This episode is brought to you by:

    CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
    Learn more @ https://www.cdkglobal.com/dealership-xperience-platform

    Private Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/

    Warrcloud - Make every warranty claim automatic by transforming how claims are processed to make everything easier and get paid faster. Learn more @ https://warrcloud.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
     
    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:03:00) - Jim’s background and career
    (00:09:54) - Surviving a 7-year feedback loop
    (00:13:52) - What does the future of service at dealerships look like?
    (00:17:22) - What happens behind the scenes with manufacturers and dealer relationships?
    (00:19:38) - What are the key metrics are service members incentivized to hit?
    (00:22:59) - Do you measure customer experience impacts?
    (00:24:56) - What are the biggest opportunities for service providers?
    (00:27:05) - Who are the models of service providers in America?
    (00:31:25) - How are you able to attract dealers to Warrcloud?
    (00:34:04) - What is the most surprising thing you’ve learned about this journey?

    Check out Warrcloud here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode I'm speaking with Andrew DiFeo, Managing Partner at Hyundai of St. Augustine where we discuss: Can Hyundai challenge Toyota? Why he left $8M on the table during Covid, Building a Florida dealership for $17M, How he's selling cars on Amazon and much more.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    IInterested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:48) - Andrew’s background and career
    (00:05:29) - How big is the group today?
    (00:07:26) - What’s the background on your new store?
    (00:17:05) - How are you benefitting from the manufacturer given you’re operating out of a dealership like this?
    (00:20:10) - Being in the car business vs. the relationship business
    (00:29:25) - Is there a future where Hyundai challenges Toyota for market share?
    (00:33:27) - How are your store’s profits split?
    (00:39:28) - What are you seeing in the market today in regard to technology for auto retail?
    (00:44:35) - Should more dealers be involved with VC and investing?
    (00:46:44) - The Amazon-Hyundai announcement
    (00:53:35) - What do you see for the future of your group?

    Check out the Hyundai of St. Augustine here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Scott Gunnell, President of JM&A Group where we discuss: AI regulation coming for the car business, The future of the Finance Manager, negative equity entering back into the market, and much more.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Widewail - If your reviews say you’re the best, you’re the best. Make reviews manageable with Widewail, the fastest-growing reputation management vendor in automotive. Learn more @ https://www.widewail.com/

    Upstart - Upstart connects millions of consumers to 100+ banks and credit unions that leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Their platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:44) - Scott’s background and career
    (00:11:22) - What is JM&A Group?
    (00:13:36) - What are you seeing in terms of dealership financing?
    (00:16:26) - Why are F&I Managers necessary?
    (00:20:16) - How are you meeting the needs of the modern customer?
    (00:22:12) - Is there friction behind the scenes with managers and F&I?
    (00:25:02) - What margins are you seeing across the board?
    (00:30:13) - Are you seeing any changes in consumer preferences?
    (00:36:18) - Where are we on the AI hype curve?
    (00:40:21) - What are you seeing in the market right now?
    (00:42:11) - Are dealerships risking the loyalty of the service customer?
    (00:44:53) - Is there anything keeping you up at night?

    Check out JM&A Group here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

  • Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, President and Founder of Haig Partners where we discuss: Biggest "Sleeper" brand in automotive Selling dealerships for $100M+, most improving automakers, was the F-150 Lightning a flop? and much more.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Impel - From website, chat, sales, and service, Impel AI is custom-built to achieve your business objective featuring a proprietary blend of large language models, automotive optimization layers, and seamless integration with your entire tech stack. Learn more @ https://impel.ai/

    Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/

    Haig Partners - Haig provides expert advice based on extensive retail dealership buy-sell experience to lead a confidential and customized sale process helping dealership owners maximize the value of their life's work. Learn more @ https://haigpartners.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/jobs

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:02) - The family aspect of the auto industry
    (00:14:14) - Alan’s background
    (00:07:46) - Why is the entrepreneur so important to the local dealership model?
    (00:18:06) - What are you seeing in terms of opportunities for employees?
    (00:23:33) - What are you seeing in the market?
    (00:30:38) - What’s happening with Nissan right now?
    (00:37:26) - What are your thoughts on folks who believe the dealership model is going away?
    (00:42:53) - What brands are performing best right now?
    (00:53:16) - Thoughts on Ford
    (01:00:55) - Do you foresee China coming to the States?
    (01:06:26) - What’s next for our industry?


    Check out Haig Partners here - https://haigpartners.com/

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.