Episodes
-
This week’s podcast features Liane Cafarate – Customer Success Manager for LATAM at Odoo – who shares her experience of managing change within Customer Success.
Change is at the heart of helping customers achieve value with your product, so you’re going to want to catch this episode. During the conversation we discussed:
- What Change Management is and why it’s so important in CS
- Key examples of how better management of change can transform CS teams
- Hard won lessons rolling out products for the likes of Google
- And much, much more.
-
Customer Uplift Weekly Newsletter
-
Missing episodes?
-
Customer Uplift Weekly Newsletter
-
Customer Uplift weekly newsletter
CS Real Simple
-
Customer Uplift weekly newsletter
-
Customer Uplift weekly newsletter
-
Customer Uplift weekly newsletter
SlapFive -
Customer Uplift weekly newsletter
Jared's 3 B's of CS article -
Customer Uplift weekly newsletter: https://customeruplift.com/
InCustomerSuccess community
Bhavika & Lotte's CS Chat Show
CS Ladies -
Customer Uplift weekly newsletter: https://customeruplift.com/
Nuff Said low touch guide: https://blog.nuffsaid.com/low-touch-customer-engagement-model-guide -
Customer Uplift weekly newsletter: https://customeruplift.com/
The Women in CS Podcast: https://www.womenincspodcast.com/ -
Customer Uplift weekly newsletter: https://customeruplift.com/
The Digital CSM: https://thedigitalcsm.com/ -
Customer Uplift weekly newsletter: https://customeruplift.com/
-
Customer Uplift weekly newsletter: https://customeruplift.com/
-
Customer Success Excellence Awards https://www.customersuccessexcellence.com/
Customer Uplift weekly newsletter: https://customeruplift.com/
-
Customer Uplift weekly newsletter: https://customeruplift.com/
-
Queen's consulting website: https://customersuccessqueen.com/
Customer Uplift weekly newsletter: https://customeruplift.com/
-
30dayleadership.com - Brian's current favourite Customer Success-related book
customeruplift.com - get the best CS content in your inbox every week with our Customer Uplift newsletter
-
thecustomersuccessproject.com - Diana's website for people looking to break into Customer Successcustomeruplift.com - get the best CS content in your inbox every week with our Customer Uplift newsletter
