Episodes

  • Greg Reed, is CEO of Places for People, the UK’s largest social enterprise - managing assets of nearly £5 billion, with a national team of 11,000 and serving more than a million people. A humble empath, introvert and storyteller, his stellar career has taught him a few things. His three stories are warm, funny and thought-provoking.

    Key takeaways :

    Do the right thing because it’s right. Not for the credit Culture starts at the top. Manifest the behaviours you want to see. Set the stage for other people’s success. Dare your team to dream!

    https://www.linkedin.com/in/gregoryreed/

    Be Inspired. Be Imaginal. Be more Human.

    https://www.katzkiely.com/

    CREATE Framework https://www.katzkiely.com/create

    Beep : https://wearebeep.com/

    Beep on instagram https://www.instagram.com/katzykx

    Beep on twitter https://twitter.com/beepmindshift

    Beep on linkedin https://www.linkedin.com/company/10541958

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders - find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Pete Markey is CMO at Boots UK, and a lovely man and very much an imaginal leader He leads the full marketing kit and caboodle: brand, marketing communications, data, loyalty and omni media planning and comms. He fully understands that his job as a leader is to unleash the potential of his colleagues. To leave a legacy. He’s a bit of a marketing star - and in his episode of Humans Leading Humans he explains how he “bottles the magic” of diverse thoughts and opinions to drive loyalty and performance.

    Not surprisingly, his episode is all about communication : not about how to talk at people, or tell them what he wants them to hear, but about real communication: about listening and creating a dynamic that encourages free thought, inspired new ideas, that welcomes opinions and build on what the other person has to say.

    He shares tips for how

    To silence your problem-solving “know all” He harnesses comedy improv to encourage creative thinking The CREATE Framework™ helps him focus down on the most important pillars of leadership

    https://www.linkedin.com/in/petermarkey/

    Be Inspired. Be Imaginal. Be more Human.

    https://www.katzkiely.com/

    CREATE Framework https://www.katzkiely.com/create

    Beep : https://wearebeep.com/

    Beep on instagram https://www.instagram.com/katzykx

    Beep on twitter https://twitter.com/beepmindshift

    Beep on linkedin https://www.linkedin.com/company/10541958

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders - find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Missing episodes?

    Click here to refresh the feed.

  • Simon Casson is the President of Operations EMEA for Four Seasons Hotels and Resorts; a luxury chain known for world-class, award winning Customer Experience. Excellent Customer Experience starts inside; with exemplary culture supported by world class leadership. Simon’s stories are warm, personal and packed with the wisdom and experience to embed CREATE CULTURES. He shares how to give your customers and colleagues the care they expect and deserve, to keep them coming back for more.

    https://www.linkedin.com/in/simon-casson-44b5b814/

    Be Inspired. Be Imaginal. Be more Human.

    https://www.katzkiely.com/

    CREATE Framework https://www.katzkiely.com/create

    Beep : https://wearebeep.com/

    Beep on instagram https://www.instagram.com/katzykx

    Beep on twitter https://twitter.com/beepmindshift

    Beep on linkedin https://www.linkedin.com/company/10541958

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders - find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Make and Hold Space with Kate Brindley

    Kate Brindley has, in an illustrious and change-making career, led some of the UK’s most iconic Cultural venues. Imagine the scenario. Banksy calls. He says he wants to set up an exhibition in your biggest and most prestigious gallery. You can’t tell your boss or any of your politicians … and you have to trust him to do exactly what he thinks best. What would you do?

    Find out what Kate did … and how her decision changed the culture of Bristol forever.

    These are stories of courage, co-creation and trust. Be inspired, Be Imaginal. Be more Human.

    https://www.linkedin.com/in/kate-brindley-24832436/?originalSubdomain=uk

    Be Inspired. Be Imaginal. Be more Human.

    https://www.katzkiely.com/

    CREATE Framework https://www.katzkiely.com/create

    Beep : https://wearebeep.com/

    Beep on instagram https://www.instagram.com/katzykx

    Beep on twitter https://twitter.com/beepmindshift

    Beep on linkedin https://www.linkedin.com/company/10541958

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders - find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Mark Evans is the Managing Director of Marketing and Digital at Direct Line, he’s on the board of the Marketing Society and is very much an imaginal leader. His leadership stories are as warm and wonderful as he is. A keen rugby player, he’s worked in lots of companies in lots of sectors and has learned what good leadership really means: providing clarity, energy and being grateful.

    He talks about what it feels like to be the only man in the room when exclusively , and about the massive upside of diversity and inclusion on his business.

    He tells a story about the power one human can have on another, and how one moment guided every career decision through his life

    And tells a candid story of the uncertainty and sometimes loneliness of moving towards servant leadership in their recent roller coaster ride in the move to agile.

    https://www.linkedin.com/in/mark-evans-39b7b41/

    Be Inspired. Be Imaginal. Be more Human.

    CREATE Framework https://www.katzkiely.com/create

    Beep : https://wearebeep.com/

    Beep on instagram https://www.instagram.com/katzykx

    Beep on twitter https://twitter.com/beepmindshift

    Beep on linkedin https://www.linkedin.com/company/10541958

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders - find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Laura Jordan Bambach is President and Chief Creative Officer at Grey, a force of nature, digital pioneer and long time friend. Her message is loud and clear.

    Without creativity there is no movement. There is no growth. There is no success.

    She shares how living with an arts community in a warehouse and how the unforgettable experience of working, living, creating collaboratively has influenced the way that she ( and I) approach business and leadership.

    Her colourful stories are jam packed with examples of the unstoppable power of democratisation, collaboration, co-creation and community.

    Key takeaways :

    Get comfortable with ambiguity Anything is possible if everyone in your team really believes it is Digital transformation is not about tech … it’s about mindset and behaviours Create opportunities for serendipity

    https://www.linkedin.com/in/laurajb/

    https://twitter.com/laurajaybee

    Weareoko.com

    Be Inspired. Be Imaginal. Be more Human.

    CREATE Framework https://www.katzkiely.com/create

    Beep : https://wearebeep.com/

    Beep on instagram https://www.instagram.com/katzykx

    Beep on twitter https://twitter.com/beepmindshift

    Beep on linkedin https://www.linkedin.com/company/10541958

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders - find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Ellie Norman has worked in Agencies, Automotive and was until recently CMO of Formula One.She talks about the importance of knowing what colleagues are motivated by, what scares them and how marketers can harness their storytelling super power to paint a future others will bury into. She shares the story of the Formula One Streaming Service - the perils and pain of getting caught up in the heady excitement of bringing shiny products to market while letting the customer fade from view

    Key Takeaways

    Read the room with your head, heart and gut Build an “Ecosystem of Allies” across teams and partners Don’t disappear down rabbit holes Bring people with a diversity of perspectives intodesign To speed things up, slow them down.

    https://www.linkedin.com/in/ellietory/

    https://www.marketingsociety.com/event/digital-day-london#speakers

    Be Inspired. Be Imaginal. Be more Human.

    CREATE Framework https://www.katzkiely.com/create

    Beep : https://wearebeep.com/

    Beep on instagram https://www.instagram.com/katzykx

    Beep on twitter https://twitter.com/beepmindshift

    Beep on linkedin https://www.linkedin.com/company/10541958

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders - find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Rebecca Rennison is a Partner at EY, one of the largest professional services networks in the world. Before that, she was the only female Managing Director at an Investment Bank in the whole of North America. Can you imagine a more male work environment? So she’s learned a thing or two about being a leader in a tough work environment. In this energising, action-packed conversation, she shares her hand guide - a wonderful simple and memorable tool to help you make a mode shift from survive to thrive.

    Top tips

    Silence the imposter chimp chatter Be brave It’s OK to care Signpost the joy … and make sure you use on of your 24 tokens to do something that really makes you shine every day

    https://www.linkedin.com/in/rebecca-rennison-774575119/

    Be Inspired. Be Imaginal. Be more Human.

    CREATE Framework https://www.katzkiely.com/create

    Beep : https://wearebeep.com/

    Beep on instagram https://www.instagram.com/katzykx

    Beep on twitter https://twitter.com/beepmindshift

    Beep on linkedin https://www.linkedin.com/company/10541958

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders - find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • How would you react if a member of your team phoned to say they can’t make it into work because they’ve got a hangover? Serious question. You might find Claire Fox’s answer a little unexpected.

    She is an inspiration, 100% Imaginal and has had an illustrious career so far; From Sportswoman, through sports scientist, to Unilever HR,. Chief People Officer at Save the Children and COO of UNICEF.. and in the midst of that somehow found the time to be a published author.

    She, like me, believes that everyone should have the opportunity to fulfil their potential. In this energetic, uplifting conversation, she talks about the power of professionalism with a personal touch.

    Key insights

    Formality is the enemy of trust Do the right thing when no one is looking - better still when everyone is looking Stop talking about work-life balance and focus on work-life symbiosis Be the leader you want your team to see and be

    https://www.linkedin.com/in/clairefoxcoaching/

    Be Inspired. Be Imaginal. Be more Human.

    CREATE Framework https://www.katzkiely.com/create

    Beep : https://wearebeep.com/

    Beep on instagram https://www.instagram.com/katzykx

    Beep on twitter https://twitter.com/beepmindshift

    Beep on linkedin https://www.linkedin.com/company/10541958

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders - find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Sara Bennison is the Chief Product & Marketing Officer of Nationwide Building Society and is the manifestation of courageous leadership. Her stories will inspire and motivate you, and help you understand what leadership really looks like. She shares the impact that empathy, courage, vulnerable and good, honest communications has on her colleagues.

    Her top tips

    Do the right thing and your career will thrive Good business comes from real relationships Words have power. DON’T make  someone else ghost write for you. Always make time to let your people know how you REALLY feel  .. even if its tough to be honest. Honesty is always the best policy

    Be Inspired. Be Imaginal. Be more Human.

    https://www.linkedin.com/in/sara-bennison-a2b205

    CREATE Framework https://www.katzkiely.com/create

    Beep : https://wearebeep.com/

    Beep on instagram https://www.instagram.com/katzykx

    Beep on twitter https://twitter.com/beepmindshift

    Beep on linkedin https://www.linkedin.com/company/10541958

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders - find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Richard Bistrong was a majorly successful VP of Sales for a global defence manufacturer for 20 years. In 2012, after smashing his targets and then some, Richard was sentenced and served fourteen-and-a-half months at a U.S federal prison camp.

    His is a journey through the dark side of international sales, through bribery and corruption. It is a story of the extreme edges of bad governance - when leaders hold people to account for aggressive targets and choose not to ask the right questions. It is a story of dangerous silence and the illusion of good performance.

    Linkedin : https://www.linkedin.com/in/richardbistrong/

    CREATE framework : https://www.katzkiely.com/create

    Find out more about beep’s culture change programmes here : https://wearebeep.com/

    Katz on twitter : https://twitter.com/katzy

    beep on twitter : https://twitter.com/beepmindshift

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders - find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Sacha Romanovitch, the first female CEO of Grant Thornton, now heads up Fair4AllFinance, a non profit organisation that is building an inclusive economy.

    She proved that a “profits with purpose” ethos, with diversity and inclusion at its core, builds real and measurable value across customer experience, employee engagement - and builds brands that people love. She, like me, is committed to developing a new operating system, a better normal that allows people, places, business and planet to thrive. Her three leadership stories offer pragmatic advice to leaders in any kind of organisation - whether they are leading 5 or 50,000.

    Her top leadership tips :

    Control your life and protect your energy by controlling your diary Kill Puppies … or hand them to someone who can look after them Unleash common sense by asking the right questions Everyone has creative potential - so be playful and make them feel safe to dream Crowdsource wisdom to navigate even the most difficult situations - and make big savings

    CREATE framework : https://www.katzkiely.com/create

    Linkedin : https://www.linkedin.com/in/sacharomanovitch/

    Sacha on twitter : https://twitter.com/romanovsun

    Find out more about beep’s culture change programmes here : https://wearebeep.com/

    Katz on twitter : https://twitter.com/katzy

    beep on twitter : https://twitter.com/beepmindshift

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders - find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Rich Corbridge is the Chief Information Officer at Boots; a massive health retailer and pharmacy chain. With over 2,500 stores across six countries, 55,000 employees and revenues of £6.5Bn, it’s a pretty big deal. Rich’s job is to harness the power of technology to support business change and transformation.

    He is not your traditional, stereotypical technology leader. Not at all.  His are stories of passion, of courage … of people.

    He shares how a story was so powerful, it inspired him to announce a £1Million innovation programme - in front of a massive audience of leaders - without asking permission

    He explains how the temptation of cool technology nearly scuppered a massive transformation programme… and how good old fashioned TLC saved the day

    The Imaginal Leadership story is here : https://www.youtube.com/watch?v=vEO5pavWhbY

    Rich on linkedin : https://www.linkedin.com/in/rich-corbridge-fbcs-8b621b5/

    On twitter - @R1chardatron

    Find out more about the CREATE Framework here and send feedback : https://www.katzkiely.com/create

    Find out more about beep’s culture change programmes here : https://wearebeep.com/

    Katz on twitter : https://twitter.com/katzy

    beep on twitter : https://twitter.com/beepmindshift

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Mark Earls ( AKA The Herdmeister ) is a strategist, author, speaker and performer. He's done a lot of big thinking on brands, marketing and mass behaviour. When I met him he was the Global Strategy Chief at Ogilvy and Mather - and it was he who first piqued my passion for Behavioural Science. In this episode we talk a lot about a lot f thing- but mostly about the power of being the naysayer, the jester, the power of pointing at the elephant in the room even when it’s tough. Because if not you - then who?

    Find out more about the CREATE Framework here and send feedback : https://www.katzkiely.com/create

    Find out more about beep’s culture change programmes here : https://wearebeep.com/

    Mark on linkedin : https://www.linkedin.com/in/mark-earls-a393982/?originalSubdomain=uk

    Katz on twitter : https://twitter.com/katzy

    beep on twitter : https://twitter.com/beepmindshift

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • My guest this week, Chip Conley, is an extraordinary human. He was Founder and CEO of the highly successful boutique hotel company Joi de Vivre (now owned by Hyatt.) It took a near death experience to made him stand back, look at his life and sell the company.

    Then a smart young fellah called Brian, founder of a teeny, weeny startup called AirBnB, hired Chip as his strategic Lead and Mentor. Together, they grew AirBnB to be the most valuable hospitality company in the world.

    This is a story of three chapters :

    The transformational power of authenticity A powerful collision between high tech and high-touch wisdom and the all-too-often untapped potential of diversity of age, thought and experience The incalculable potency of connected communities

    Forget B2B or B2C. We are ALL in the H2H business. Chip’s warm wisdom can help us all be better leaders. My favourite takeaway : “Emotions are contagious, The higher up you are the more contagious they are.”

    Go to https://www.katzkiely.com/create to see the CREATE Framework, for full transcripts and to send feedback and suggestions.

    Katz on twitter : https://twitter.com/katzy

    beep on twitter : https://twitter.com/beepmindshift

    Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • The guest in this episode is the wonderfully authentic, modest, imaginal Paul Greatrix, Registrar ( AKA COO) of Nottingham University; one of the UKs’ biggest universities with over 8,000 staff, 35,000 students and £750million turnover.. so no small outfit. His responsibility is to CREATE operating models and cultural frameworks where everyone at all levels are in learning mode.

    Leaders in all organisations are finally realising life long learning is no longer a nice to have. Continuous learning and improvement is crucial in this time of continuous and accelerating change

    So there’s a lot be learned from academia - with its particularly complicated mix of challenges, tensions and the very different needs of stakeholder groups- professional services, academics, researchers - and, of course, students : An ever changing, increasingly hard to please customer based with constant turnover.

    How does Paul

    minimise negative disruption and maximise creative opportunities ? Bust through bureaucracy, committee culture and assumed constraints ? Create environments where everyone is incentivised and feels safe to explore, play and create?

    His answers are refreshingly honest :

    A bit of guerrilla warfare ( don’t worry no-one gets hurt A lot of bribery ( don’t worry it’s only pizza) Broad and liberal boundaries Sharing learnings way beyond the the walls of his own organisation

    .. and a bucket load of humour. Because Humour is Human!

    Be Inspired. Be Imaginal. Be more Human.

    WONKHE is a good place to find out more abut Paul: http://www.wonkhe.com/blog-themes/registrarism

    Go to https://www.katzkiely.com/create to see the CREATE Framework, for full transcripts and to send feedback and suggestions.

    Katz on twitter : https://twitter.com/katzy

    beep on twitter : https://twitter.com/beepmindshift

    Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • My guest his week, Dan Ariely needs no introduction. But just in case, he is one of the worlds most influential psychologists. His work - and he - have inspired and continue to feed my passion, mission, vision and work. In this gloves-off conversation, he explains how leaders build work cultures that kill motivation -dead. He explains what to do, and what not to do, to unleash productivity, efficiency, and innovation. Here’s just a few of his top tips:

    You get what you measure, so be sure to measure the right things You CANNOT ignore the way people feel. Feeling empowered = success Bureaucracy and rigid processes stifle excellence and innovation Promoting diverse players to senior positions is not enough. The most successful companies nurture environments where diverse hires FEEL absolutely equal to the colleagues. Architect cultures where people feel safe to share and discuss opinions

    Basically, If you want to get the best from your most important asset, people, you have to CREATE culture. There are no quick fixes.

    Go to https://www.katzkiely.com/create to see the CREATE Framework, for full transcripts and to send feedback and suggestions.

    Katz on twitter : https://twitter.com/katzy

    beep on twitter : https://twitter.com/beepmindshift

    Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Emily Chang is the CEO China at McCann WorldGroup and an absolute inspiration. Before McCann, she has worked with all sorts of massive brands across the US and ASIA Pacific - including the enviable, and no doubt sometimes challenging, role of introducing the apple brand to Asia.

    It’s easy to assume that different leadership styles are needed in the seeming very different cultures in other regions. She says this is absolutely not true. We are all human and as such there are far more commonalities than differences.  In this motivational conversation she shares her top tips for getting the best from teams. Where ever you are. My top takeaways:

    Be an influencer not a boss Be real. Be unconventional. Don’t feel you have to wear the uniform Hire people for who they are and celebrate their uniqueness Create experiences and intentional space for side by side relationships Hold hands with your peers and have fun with your teams Bring your life to work to accelerate the faith curve People are most productive and loyal when they’re encouraged to be playful.

    …and most importantly there should not be a chasm between who you are as a leader and who you are as a human.

    Emily's book : https://www.amazon.co.uk/Spare-Room-Intentional-Authentic-Purpose/dp/1642937622

    Go to https://www.katzkiely.com/ to see the CREATE Framework, for full transcripts and to send feedback and suggestions.

    Katz on twitter : https://twitter.com/katzy

    beep on twitter : https://twitter.com/beepmindshift

    Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Amy C Edmondson is an engineer, a researcher, teacher, bestselling writer, the Novartis Professor of Leadership and Management at the Harvard Business School, - and a key inspiration for my work.

    After an enviable start to her career, working with one of the 20th Century’s most original thinkers, Buckminster Fuller, Amy has dedicated her career to exploring how to create work environments where humans thrive, so business and society can thrive.

    In this wonderfully warm conversation, she shares crucial truths we all need to hear : The Illusion of excellence in enterprises is dangerous. Every company is a system. , a system littered with risks and opportunities for improvement. Your team should be seen and heard loud and clear. Those opportunities will only surface if you ask the right questions, make sure people feel safe to answer truthfully and really listen to the answers. Even though it may not feel good.

    Truth sayers should be the heroes of the piece, not the villains. As humans are hard wired to NOT speak out, you need to engineer clever ways to make sure they do…

    … and last, but absolutely not least, everyone at every level should develop key leadership skills : Humility, empathy and curiosity.

    Go to https://www.katzkiely.com/ to see the CREATE Framework, for full transcripts and to send feedback and suggestions.

    Katz on twitter : https://twitter.com/katzy

    beep on twitter : https://twitter.com/beepmindshift

    Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

  • Gary Coombe is the CEO of Gillette, P&G, a wonderfully warm human and an absolute inspiration. He has learned a lot, and made mistakes, in his 35 years with P&G. Lots of leaders pay lip service to the fact that people are their most important asset. Gary is committed to living it. His insights are important to all leaders at all levels everywhere - whether leading a team of 3 or 500.

    1/ Diversity and Inclusion is not a nice to have, it’s a business imperative. The strongest teams, winning teams, are diverse teams. Fact! Top tips:

    Insist recruiters offer a full range of diverse candidates. Don’t put up with anything less. Set up reverse mentoring schemes to empathise with unusual suspects at all levels Promote diverse talent to the most senior positions and you will unleash the full enthusiasm of diverse talent across your organisation

    2/ Use the two way door principle to decision making to empower leaders at all levels to learn by doing

    3/ Wellbeing is a weapon we can win with. We should be at least as concerned with looking after our people as we are with maintaining machinery. Do not encourage your teams to work hard and lose sleep at the expense of their health. Don’t just talk about it. Live it. Make it ok for people to relax and recharge… they’ll be more productive and less likely to leave.

    And most importantly - business success and human centred culture are inexorably linked.

    Go to https://www.katzkiely.com/ to see the CREATE Framework, for full transcripts and to send feedback and suggestions.

    Find out more about how beep supports leaders through cultural and operational change : https://wearebeep.com/

    Katz on twitter : https://twitter.com/katzy

    beep on twitter : https://twitter.com/beepmindshift

    Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

    Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

    Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/