Episodes
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In Touch explores the barriers faced by visually impaired students when sitting their GCSE and A-Level exams,both when obtaining exam papers and revision materials in braille and large print formats.
We also hear about an upcoming piece of contemporary dance theatre on at Leeds Playhouse this week called Fireflies at Dawn. It is a piece that puts visual impairment at its core, by exploring issues that impact some of the visually impaired performers through dance, music and spoken word. The company behind the performance, the Unbound Dance Theatre, also lead workshops that encourage blind and partially sighted people to get involved with dance to improve their confidence.
Presenter: Peter WhiteProducer: Beth HemmingsProduction Coordinator: Kim Agostino Website image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one of a darker blue and the other is a lighter blue.
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Shopping doesn't come without potential challenges if you're blind or partially sighted: locating the items you want and, depending on your level of sight, being able to get up close enough to understand if what you’ve found is really what you were after. Well, John Lewis is the latest brand trying to help, developping a pilot guided shopping scheme within their flagship store in London. In Touch sent along Emma and Dave Williams to try it out and John Lewis' Head of the Oxford Street branch tells us about any potential plans for a wider roll-out of the scheme.
The Commonwealth Games will be taking place in Glasgow in July. The Games run every four years and welcome athletes from across the Commonwealth of Nations. This year, visually impaired sisters Astrid and Ursula Carroll will be competing in swimming, but for different teams (Astrid for Team Scotland and Ursula for Team England). How did this happen? The pair explain more and discuss their training, and what they are looking forward to about the Commonwealth Games.
Presenter: Peter WhiteProducer: Beth HemmingsProduction Coordinator: Helen SurteesWebsite image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch"; and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one of a darker blue and the other is a lighter blue.
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Episodes manquant?
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With ophthalmology being the busiest NHS outpatient specialty, with around 9.7 million appointments in England in 2024, the Royal College of Ophthalmology's new president, Mohamed Elalfy undoubtedly has a busy three years in the role ahead. Mohamed speaks with In Touch about his plans for the College and about issues of concern to eye health and care patients, including the issue of long waiting times for appointments and potential new treatments for eye diseases.
Caroline Mackenzie contacted In Touch with concerns over whether or not her young grandson should learn braille. She has been wondering whether or not it will be worth his time, given how quickly assistive technology is evolving. Does braille have a future in the face of evolving technologies? To share your thoughts on this, please email [email protected].uk or leave a voice message on 0161 836 1338.
Presenter: Peter WhiteProducer: Beth HemmingsProduction Coordinator: Helen SurteesWebsite image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch"; and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one of a darker blue and the other is a lighter blue.
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The Department for Work and Pensions is in the process of hiring nearly 500 new members of staff to help clear the Access to Work backlog and tackle long delays. The Access to Work scheme can help disabled people gain and maintain employment by providing funding for things like support workers and assistive tech. A review of the scheme is currently underway which aims to reform the scheme as it is struggling to keep up with rising demand, these new recruits are a separate measure by the department which aims to quicken the processing of people's claims. In Touch speaks to Minister for Social Security and Disability Sir Stephen Timms about these new roles.
For the first time, the UK communications regulator Ofcom is introducing access requirements for streaming services like Amazon Prime Video, Disney Plus and Netflix. This is following the Media Act 2024, and Ofcom's proposals will not only apply for audio description, but also for subtitling and signing. Cathy Taylor is part of Ofcom's Broadcasting Team and describes to In Touch what these new requirements could look like, and about a consultation which is seeking the views of access service users.
Contact details for Ofcom's consultation are below:General advice telephone number: 0300 123 3333 Consultation email address: [email protected] And the consultation web page: https://www.ofcom.org.uk/tv-radio-and-on-demand/accessibility/tier-1-accessibility-codeClosing date for responses: 7th August 2026
Presenter: Peter WhiteProducer: Beth Hemmings Production Coordinator: Helen SurteesWebsite image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch"; and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one of a darker blue and the other is a lighter blue.’
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Ofcom has recently published a draft code requiring major streaming platforms to provide audio description for at least 10% of their content. This follows provisions in the Media Act 2024.
In this episode - a first for In Touch - Peter White is joined by visually impaired guests, Nia Greer and Glen Turner to discuss the audio description of their chosen programmes.
Our trio follow a broad approach, discussing not only the audio description itself, but also issues such as how easily it could be accessed and whether the 10% minimum provision is reasonable.
The chosen programmes are the first episode of:
The Dinosaurs, available on Netflix;
Scarpetta, available on Amazon Prime Video, and;
The Night Manager (Series 2), available on BBC iPlayer.
Who chose what, did audio description improve their experience and were they inspired to watch the other episodes in the series?
Presenter: Peter WhiteProducer: Fern LulhamProduction Coordinator: Helen SurteesWebsite image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch"; and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one of a darker blue and the other is a lighter blue.’
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The government has recently announced a reform of the provisions for Special Educational Needs and Disabilities (SEND) pupils. It promises more resources for children in need of support. However, there are worries about how these reforms will work for blind and visually impaired children.
Joining us for this episode is Dr Rachel Hewett from the Visual Impairment Centre for Teaching and Research (VICTAR). Dr Hewett is the author of a report that examines the benefits offered by specialist schools for blind and visually impaired children - and the fear these schools may be overlooked in the new reforms. We’re also joined by Victoria Ward, head of visual impairment education at New College Worcester, a specialist school for children with visual impairments.
The RNIB's "Newsagent" service provides newspapers and magazines in an accessible format. Although now resolved, the service has recently been affected by IT problems. Iain Lackie is a regular user of the service and he joins us to share his concerns about how the problems were handled.
Presenter: Peter WhiteProducer: Fern LulhamProduction Coordinator: Helen Surtees
Website image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch"; and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one of a darker blue and the other is a lighter blue.’
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The UK's leading sight loss charity, RNIB, has a new CEO. Simon Antrobus took over the role at the beginning of the year, having spent the majority of his career within the charity sector, including the past ten years leading BBC Children in Need. In Touch speaks with him about the position of the charity's finances, their current recruitment situation, the organisation's priorities of the future and more.
Presenter: Peter WhiteProducer: Beth HemmingsProduction Coordinator: Helen Surtees
Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
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In Touch hears about developments within the video games industry that pertain to accessibility. Including a white paper from the RNIB which is calling for regulation on standardizing accessibility within video games and a more collaborative approach to make more games accessible to visually impaired players. We also hear about a free platform called Able to Play, which allows visually impaired and other disabled gamers identify what games might be accessible to them, based on their specific needs.
Presenter: Peter WhiteProducer: Beth HemmingsProduction Coordinator: Helen Surtees
Website image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch"; and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally tothe right. Both are behind Peter, one of a darker blue and the other is a lighter blue.’
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Despite some encouraging developments, many blind and visually impaired people complain that they are still unable to secretly and independently cast their vote at elections. With UK elections fast approaching, this episode examines the current situation. Ian Hamilton reports on an initiative in Scotland, and also joining us are:-
Rachael Andrews, whose action to bring a case to Court resulted in the Judge finding that the existing arrangements were "a parody of the Electoral system".
Duncan Johnson from Pakflatt, a company that makes the McGonagle Reader, a device designed to enable secret and independent voting for blind people, and,
Jackie Killeen, Director of administration and regulation at The Electoral Commission.
Presenter: Peter WhiteProducer: Fern LulhamProduction Coordinator: Helen Surtees
Website image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch"; and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally tothe right. Both are behind Peter, one of a darker blue and the other is a lighter blue.’
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'Seeing With My Dog' is the latest work from visually impaired playwright Roderick Dungate. The play explores Rod's turmoil with losing his vision and the complexities of training with a guide dog. In Touch's reporter Bethan Langford attended one of the production's rehearsals and she provides her impressions of the experience. Rod also joins the programme, and describes the play's themes and about how access for visually impaired audience members has been prioritised in various ways.
Presenter: Peter WhiteProducer: Beth HemmingsProduction Coordinator: Helen SurteesWebsite image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
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Whether you have an interest in planting and growing flowers, plants or vegetables, In Touch provides tips on how to make the best out of gardening with a visual impairment. We have gathered a panel of blind and partially sighted gardeners, that have a range of experience, level of vision and horticultural set ups, to provide their tips, tricks and work arounds.
Presenter: Peter WhiteProducer: Beth HemmingsProduction Coordinator: Helen SurteesWebsite image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
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In Touch speaks with three visually impaired people about their current work and projects. Clarke Reynolds, aka Mr Dot, is an artist and a runner who is taking on the Brighton marathon with the help of Rayban Meta smart glasses and Be My Eyes. Jixie Dye is trying to inspire young readers with her latest children's book, The Welsh Witch and the Queen's Curse and Frazer Tibbitts is the 2026 winner of one of the Make a Difference Awards and is an avid football fan. Frazer has turned his passion for football into a regular slot on his local radio station, BBC WM and Beacon Vision's talking newspaper.
Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen Surtees Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
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The UK's leading trade association for the UK banking and financial services sector, UK Finance has just launched a new set of guidelines pertaining to the accessibility of payment cards. They claim that 80% of the financial industry across the UK are actioning the recommendations, which include the standardisation of larger text sizes, and notches to identify different types of cards. Adam Scarrott is UK Finance's Director of Payments and he tells In Touch more about why these guidelines were brought about and we discuss the ongoing issue of touch screen payment terminals.
The Motability Scheme enables disabled people to use certain benefits to lease a vehicle. But, the scheme is about to introduce some changes as a result of the government's Autumn budget. Nigel Fletcher is the Motability Foundation's CEO and he tells In Touch what these changes are, provides more detail about why they came about and when.
Presenter: Peter WhiteProducer: Beth HemmingsProduction Coordinator: Helen SurteesWebsite image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
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Jackie Brown of STRIVE Ability delivers technology training to visually impaired pupils across Northern Ireland. The training Jackie provides is supplementary to the tailored support pupils receive from Qualified Teachers of Children and Young People with Vision Impairment (QTVIs) and classroom assistants. In Touch tags along with Jackie to visit two pupils in two schools as she delivers training on the technology that is making so much more possible for this generation.
Presenter: Peter WhiteProducer: Beth HemmingsProduction Coordinator: Helen SurteesWebsite image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
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In Touch reflects in the Milano Cortina Winter Paralympic Games. Although the GB team did not return home flush with medals, ParalympicsGB are taking these games as a win in terms of some stand-out performances and future stars. In Touch digs into the visually impaired team's overall performance, how the sighted guiding works when plummeting down a mountain at speeds of 100mph and above and the experiences of the debutant athletes. Guests include six-time medal winning alpine skier Menna Fitzpatrick, debutants Hester Poole and Fred Warburton, ParalympicsGB Chef de Mission Phil Smith and BBC commentator and reporter Ed Harry.
Clips featured within the programme are courtesy of Channel 4.
Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen Surtees Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
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In Touch hears about a helpline that has been specifically set up for people with Usher Syndrome. Usher Syndrome is a dual disability that causes combined deafness and blindness. The helpline is provided and operated by Deafblind UK, Nikki Morris is their CEO and she describes why there was a need for a specific helpline for the group of people living with this condition.
Continuing this week's theme of services for visually impaired people, In Touch speaks with Suzie Simons who is the founder and Coordinator of Eye Matter. They are a charity based in London who provide national services online, such as grief counselling, book clubs and training opportunities, along with many in-person events and holidays throughout the year.
Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen Surtees Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
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Following last week's coverage of the SEND reforms (the government's major plans to improve the support pupils with special needs will get in schools in future), In Touch hears about another far less publicised report from charity Guide Dogs. It highlighted that seven out of ten visually impaired children and young people surveyed were missing out on essential mobility support and training of daily living skills (a service known as habilitation training). Eleanor Briggs, Guide Dogs’ head of Policy, public affairs and campaigns, tells the programme more about what they found and what they would like the government to do about it. And Fiona Fiona Broadley, Chair of Habilitation UK, provides information about what a pathway to referral for habilitation should look like and where things could be slipping.
More of your holiday horrors: stories of visually impaired people's experiences of trying to get basic assistance in hotels.
Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen Surtees Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
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The government has unveiled its new SEND reform plans, with promises to ensure that every child with additional needs will benefit from better, more tailored support, and to make every school truly inclusive. But with little specific mention of visual impairment within the policy proposals, In Touch digs into what they might mean for visually impaired pupils across England, with the help of a panel of guests and the Minister for Children and Families, Josh MacAlister.
Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Paul HollowayWebsite image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
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Sharon and Tony Stockman are a totally blind couple that booked a 19-day voyage with Cunard cruises. They submitted their access requirements way in advance, but it all didn't quite go to plan when they stepped on board. With the help of the Independent's travel correspondent Simon Calder, In Touch assesses their case.
Eilidh Morrison has launched a campaign that aims to help more visually impaired people better identify ultra-processed food, with the help of specialist QR codes. Eilidh outlines how it can often be difficult to read the ingredients within food packaging due to its small print size and so she is proposing more products feature NaviLens. Jose Castejon of NaviLens provides information about how the codes work and how viable Eilidh's campaign idea is.
Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen Surtees Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
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Councils across England are to be given more extensive powers to tackle pavement parking. The new powers are due to take effect later this year, alongside guidance on how the rules can be enforced in a proportionate way. The Local Government Association provide In Touch with details of what these new powers might look like across the country and when. A nation-wide ban was introduced in Scotland a couple of years ago; we check in on how that has been going.
Following on from last weeks update on the Macular Society controversy, an independent charity lawyer provides information about the rights of members and the roles of the trustees within a charitable organisation.
Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen Surtees Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
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