Episodes

  • Episode 100, where a theory based in manufacturing collides with the world of Knowledge Work (yeah, I'm talking about you, PMs) and we find a way to think about Critical Change Project Management. We consider how to get to a pattern of "Unity of Purpose" a key pattern for success, and incidentally, a way of clearing barriers for leaders to have the bandwidth to stay focused. Mirrors and signals, autonomy and spooky action (decisions) at a distance, in the end we need teams to understand what matters around here and have the independence to organize their own work for success. Check out our guest, Steve Tendon's community of information sharing and learning at https://circle.tameflow.com.

    Steve Tendon. MD, TameFlow Consulting Limited; author, consultant, and adviser on organizational performance and emerging technologies. Steve is the creator of the TameFlow Approach, a management approach that helps businesses focus on the fewest things that make the greatest impact on people, performance and profit in collaborative knowledge-work, without compromising sustainability, quality or humanity. Steve holds a MSc in Lean & Agile Software Project Management with the University of Aberdeen.

  • [6/10 1:30 PM] Kendall Lott "PM is BS!" says Ben Damman, our (highly successful) guest today. Well, maybe...the concern is we have become ceremonial or process-centric over effectiveness. WE HAVE SO MUCH POTENTIAL, but WE ARE STUCK . And that of course, takes us back to a question of value. Products or projects, where is value is driven? Is this about general practices or specific adaptations. Today we have the pessimist view, the optimist view, and surprisingly, we landed at some learning through a synthetic view. Listen in, ponder...then grab a PDU Edited

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  • PMs as leaders you own understanding the design of the org, the ecosystem you sit in. But to what purpose? Join me and cohost Mike Hannan as we hear from Matt Barcomb who highlights understanding the organization as a system so that Product Management can actually be effective. From strategy to structure (value streams, teams, roles, constraints) to rewards, we have to get this right to get effective work, and it requires a design. But not design for design's sake, Mike reminds us "to what end?" The ecosystem gives us the underpinnings of motivation and production in the organization, and we can chose to make it valuable. As always, its the PMPOV elevating the conversation, with a touch of snarkiness!

  • PMs how about we get to look at our discipline in action? From the western border of Ukraine, Sergiy Potapov tells us how he chose to have impact by being a PM to deliver humanitarian aid, and what lessons from Critical Chain theory and PM he has applied…really. Touching on the Cynefin decision-model, Critical Chain, risk and stakeholders, the conversation highlights that we PMs can make a difference in the community around us. Listen in and hear current example that gives us insight into what we see on the news, and how project management works under duress. Sergiy Potapov Biography Sergiy Potapov develops his managerial skills for more than 20 years. Since 2015 Sergiy has been sharing knowledge and experience in project management with different auditoriums in UCU Business School, DTEK Academy (and others) as a lecturer, and in dozens of Ukrainian companies and NPOs as a consultant.

  • Design mindset, before you even get to design thinking, let's figure out the problem and check assumptions. Guest Charles Lambdin describes the need and method of creating a frame of thought that has us testing hypotheses of what we need, and making faster smarter bets on the direction we should follow. A key takeaway: the first thing you design shouldn't be over designed and should be wrong…our goal is learning what is needed. The evidence is it saves overall design cycle time. Ultimately, we are after a bi-directional value exchange with our customers…that's how we get use from the products we design and deliver.

    Co-hosts Mike Hannan and Kendall Lott challenge the concepts, take notes and discover their own stories that match the lessons that Charles has to share. Charles is a Program Manager at Intel, co-author of the book Presumptive Design, and writer of the blog, "The Lateral Lens: Strategy, Quality and Coaching. He holds a PhD in Human Factors Engineering/Cognitive Science from Wichita State University.

  • "I will do what I can, with what I have, where I'm at." This is a different take on change management; we break down what people say about change but linking it to the underlying framework from the Theory of Constraints. We should recognize that our organizations are fragile systems, and may be running on consequences and not on relationships. The organization has a sort of physics, and what we see in a lot of change environments is directive, not engagement, and we overcomplicate it--and even when we get it, we don’t see it sustained. TOC suggests that we starts with inherent simplicity, inherent potential, and helps us realize April's adage, "Don’t drive people, drive change." It has a business imperative.

    Co-hosts Mike Hannan and Kendall Lott uncork the effervescence of April K Mills, an international consultant and author of Everyone is a Change Agent and Change Tactics. She was a civilian U.S. Navy nuclear engineer and founded Engine-for-Change LLC. She has consulted with technology, transportation, and energy companies and is a keynote speaker at Agile, Lean, Theory of Constraints, and program and change management events.

  • "Do all the humans on your team have brains?" Not a comment on ability but on cognition and hardwired biases; if they have brains, they make mistakes in regular patterns. PMs follow the same logical paths of cognition and shortcuts that all humans do, some of which lead us to wrong conclusions and unhelpful behaviors. As planners and forecasters, our decisions have consequences for others, from executives wanting "the right answer" to colleagues whose performance reviews rely on work, schedules and quality metrics we define. And, the bad news is, we get it wrong. Through the filters of how we perceive to how we process to how we chose to communicate, there are common and sadly reliable ways that we set ourselves and others up to have make the unknown future look precise, even as it we are less accurate. The good news is, there is things we can do about it. Join co-host Mike Hannan and Kendall Lott as they explore the new frontier of PM upskilling from guest, Dr. Josh Ramirez, and we learn some tricks and interventions that help us manage projects better. Dr. Josh Ramirez is founder and CEO of the Institute for Neuro & Behavioral Project Management. He is currently building an organization (www.nbpmi.com) that is working on redesigning project management with behavioral, social, cognitive, and neuroscience, in an emerging field of Behavioral Project Management. In addition, he is currently researching application of science to project management to build a foundation of project science under existing practices. The future of project management is in redesigning around the beings that predict and deliver projects: humans.

    Josh is co-author of NeuralPlan with Dr. Shari De Baets, and an adjunct professor of project management, with experience that includes business operations management, project management, and project controls, including work at several national laboratories and other projects throughout the U.S. Department of Energy complex, as well as private sector project work.

    You can visit the website for the Institute for Neuro & Behavioral Project Management at www.nbpmi.com, become a member of the institute at www.behavioralpm.com, or take a look at their NPPQ planning certification at www.neural-plan.com.

  • In this episode, organizational change consultant and expert Agilista Leila Rao grounds us in the reality that investing in people is central to successful Agile transformation. While we’re often distracted by the allure of “Agile theater,” genuine system improvements are generated through transparency and awareness. Rao articulates that Agile is how we make human truths and values—such as openness, empowerment, trust and courage—viable in the workplace. Optimizing the customer experience as a whole by playing to the strengths of each individual part roots us in addressing how we each connect to the bigger purpose at hand.

  • We know change is constant. So as business practices evolve and new systems & tools are developed, the role of Project Managers and the skills they rely on must change to meet the new demands. PMs who don't move forward risk being left behind.

    In the third episode from our 2021 UMD PM Symposium series, we discuss the role of "Innovation PMs," and how they can effectively manage open-ended, amorphous innovation projects. And Data: how to collect and leverage meaningful data to make better, faster, informed decisions.

    Check out more presentations from the UMD Symposium at https://pmsymposium.umd.edu/pm2021/

    Listen, learn, and get a free PDU!

    PDU Information

    Use the following information in PMI’s CCRS system to register the PDUs for this podcast:

    PDU Category: Online or Digital Media Provider Number: 4634 Talent Triangle: Leadership Activity Number: PMPOV0092 PDUs for this episode: 1

    About the Speakers

    Marcus Glowasz is a Co-Founder and Product Lead at Fortean, a Swiss technology startup that leverages data analytics and artificial intelligence technology to innovate and redefine the project management practice, addressing the growing challenges of project professionals to effectively and successfully deliver projects.

    Dr. Michael O’Connor is the Director of Strategy & Project Management with Medtronic. He has over 29 years of professional experience in the Medical Device Industry. He is currently a Director at Large for the Product Development and Management Association (PDMA).

  • Guest Galen Low, from The Digital Project Manager (DPM), discusses the challenges of the conventional project manager and the ways we define the field. As Lowe addresses, the expansion of the digital environment and transforming customer have led project management into navigating an ever-changing landscape. Digital PMs often serve as a bridge. Value delivery requires collaboration across all phases and iterations of a life cycle, from product to project to program. The nature of projects may have shifted, but demand for delivery has called on PMs to focus on strategy and partnership, as well as cultivating the project management skill et in-house.

  • Transformation Attenuation: The loss of signal that occurs as a message moves down the chain from the C suite.

    Illusion: The assumption that communication has taken place, when in fact it hasn't.

    Here we explore these two phenomena in depth, and examine ways to avoid them, thereby increasing project & organizational effectiveness.

    Check out more presentations from the UMD Symposium at https://pmsymposium.umd.edu/pm2021/

    Listen, learn, and get a free PDU!

    PDU Information

    Use the following information in PMI’s CCRS system to register the PDUs for this podcast:

    PDU Category: Online or Digital Media Provider Number: 4634 Talent Triangle: Leadership Activity Number: PMPOV0090 PDUs for this episode: 1

    About the Speakers

    Glenn Anderson is the Performance Catalyst Speaker – the catalyst between missed goals and achieved goals. He combines decades of corporate experience with IBM with his passion for performing improvisational comedy to help you ensure your audience is energized and equipped to better communicate, collaborate and lead.

    Richard Wyatt focuses on Project Innovation and expanding the impact project managers have on their organizations. He has worked across the globe in UK, US, Australia and Indonesia delivering projects of growing size and complexity, and has observed PMs being limited by rigid processes. In his current consulting work, he helps PMs leverage their skills to broaden their impact on organizational transformation.

  • A team, a technology, a toaster. A tale of the Product Manager and the Project Manager brought to life as co-hosts Kendall and Mike ride the narrative road with Tom Klaff, the CEO who made it happen. The story of manufacturing a new kind of toaster just as trade tensions increase with a main supplier and then pandemic lockdown is as interesting as the intertwining roles the Product Manager and Project Management. A Man, A Mission, Toast…well, really convenience and improved customer experience. It's all here in episode PMPOV0089 Product Management and the Toaster of PM Point of View.

  • The statistics around project success vs. failure are less than heartening, to say the least. For all the tools and expertise PMs bring to the table, we somehow manage to miss the mark more often than we should. Here we feature highlights from two presentations of the 2021 UMD Project Management Symposium - one from a science/engineering angle, the other from construction - plus interviews with the presenters, who offer actionable insights into how you can manage crisis and avoid failure, no matter what field you are working in.

    Check out more presentations from the UMD Symposium at https://pmsymposium.umd.edu/pm2021/

    Listen, learn, and get a free PDU!

    PDU Information

    Use the following information in PMI’s CCRS system to register the PDUs for this podcast:

    PDU Category: Online or Digital Media Provider Number: 4634 Talent Triangle: Leadership Activity Number: PMPOV0088 PDUs for this episode: 1

    About the Speakers

    Nikola Ivanov serves as the Director of Operations at the Center for Advanced Transportation Technology Laboratory (CATT Lab) where he manages operations and technical development, and oversees every aspect of software implementation from conception to deployment.

    Justin Jacobsen has more than twenty years of operational supervision experience with twelve years of program management responsibility delivering successively larger projects as part of diverse, multi-functional project teams. Mr. Jacobsen serves as MBP’s Director of Innovation Development .

    Chris McLuckie has more than 28 years of experience managing construction projects from pre-design through project closeout as both agency construction manager and general contractor. His approach focuses on teamwork and bringing the right people together to facilitate the best solutions.

  • Kendall Lott and Mike Hannan with guest Hilbert Robinson explore exciting topics around product versus project management, setting expectations and how to address the variance between those and reality, the rounding of such expectations, and even the value of trade-offs when faced with new initiatives. Enjoy these topics and more for this segment of PMPOV.

  • Estimations - they are at the very core of PM activities, the ability to estimate, the reliance others have on our estimations, our continuing white whale pursuit of improved estimations all work to empower us as masters of the universe, to state our predictions of the future. And yet…they are all magical thinking at worst, and expectations-setting goal posts, ever receding into a distancing horizon, of our slog through projects and communications, at best. And then we report and update, in an endless vortex of communications, analysis and ... shame. Should we even have them in our discipline? What causes us to get them wrong? What role the tension of accountability and commitment vs the need to reflect likely return on investment for those stakeholders that expect value from projects? Listen in to our new roundtable format as Mike Hannan and I cohost with special guest Hilbert Robinson a wide ranging discussion on the role of estimations. That we need them becomes apparent. What we discover is estimations' unrealistic nature is actual a symptom of a series of other issues deep within our PM and organizational practices. Trust, focus, dilution, estimations…Oh My!

    Listen, learn, and get a free PDU!
    PDU Information, use the following information in PMI's CCRS system to register the PDUs for this podcast:

    PDU Category: Online or Digital Media Provider Number: 4634 Talent Triangle: Strategic and Business Management Activity Number: PMPOV0086 PDUs for this episode: 1
  • It was summer 2020. Covid-19 lingered on, with no end in sight. After months of canceled performances, funds were dwindling at Washington, DC's Shakespeare Theatre Company. Their last hope, the annual fundraising gala, was set for October. As the date drew near, it became clear that there would be no party. The staff had to come up with Plan B, and they had to do it fast. This is the story of a creative project team, dedicated to their mission. Their clear, agile response provides concrete and inspiring lessons in the power of Project Management.

    Listen, learn, and get a free PDU!

    PDU Information

    Use the following information in PMI’s CCRS system to register the PDUs for this podcast:

    PDU Category: Online or Digital Media Provider Number: 4634 Talent Triangle: Strategic & Business Mgmnt Activity Number: PMPOV0085 PDUs for this episode: 1

    About the Speakers

    Amy Hand is the General Manager at Shakespeare Theatre Company in Washington, DC. Prior to joining STC she served as the Operations Manager at San Francisco Ballet, the Associate General Manager at American Conservatory Theatre, and the Production Stage Manager for Atlanta Ballet.

    Mara Mignogna is the Development Events Manager at DC's Shakespeare Theatre Company, and oversees the planning of all of the Theatre’s internal events including the 2021 Virtual Gala, Shakespeare Everywhere. Seeing the joy and lasting memories created fuels Mara’s spirit for designing and executing events.

    LeeAnet Noble is a Howard University graduate, and certified in Equity, Diversity, and Inclusion from Purdue University. As an actor, director, choreographer, musician, and writer, her career has spanned over twenty years, working with STOMP, The Irish Repertory Theatre, Disney’s The Lion King Experience, and more. She is passionate about creating change and celebrating inclusivity through the arts.

    Alan Paul is a director of theater and opera, and the Associate Artistic Director of Shakespeare Theatre Company in DC. Alan is also the recipient of the 2014 Helen Hayes Award for Best Director of a Musical for his production of A Funny Thing Happened On The Way To The Forum.

    Neal Racioppo, Senior Director of Marketing and Communications for the Shakespeare Theatre Company, has been an arts marketer in Washington, DC since 2001, working with STC and Arena Stage. He oversees the strategies and processes for STC's earned revenue and communications strategies.

    Roger Whyte is the Founder & Principal of RJ Whyte Event Production, established in 2010. With a background in technical theater and production, Roger has been able to apply his skills to events in both the in-person and virtual spaces. He is an expert in designing events that are on budget, achieve fundraising goals, run smoothly, and have people talking for years to come.

    Laura Willumsen is Senior Director of Development of the Shakespeare Theatre Company, responsible for all fundraising efforts. Prior positions include Institutional Major Gifts Officer at the Smithsonian’s Freer|Sackler, Executive Director of the Pittsburgh Center for the Arts, Director of Marketing for Pittsburgh Opera, and Manager of the Folger Consort. Willumsen holds a bachelors and masters degree in music performance.

  • How does a graduate program at a university - a program that has assiduously maintained a 100% face-to-face classroom ethos - swing into virtual reality at a moment's notice? The program in question here is Industrial Organizational Psychology. The university is the University of Houston, Clear Lake. For this virtual round table, three professors reflect on the past year: the response, the challenges, the losses and what will never be the same again.

    Listen, learn, and get a free PDU!

    PDU Information

    Use the following information in PMI’s CCRS system to register the PDUs for this podcast:

    PDU Category: Online or Digital Media Provider Number: 4634 Talent Triangle: Strategic Activity Number: PMPOV0084 PDUs for this episode: 1

    About the Speakers

    Alex Milam is an associate professor and program director of the industrial-organizational psychology program at the University of Houston–Clear Lake. He has many research interests, notably workplace mistreatment, training and development, and the role that personality plays in the workplace. He has presented and published his research around the world, and his work on the personality of workplace incivility targets has been published in the Journal of Occupational Health Psychology.

    Scott Elmes McIntyre, Ph.D. is a Professor of Industrial-Organizational Psychology and Occupational Health Psychology at the Department of Clinical, Health and Applied Sciences at the University of Houston-Clear Lake. He, and his wife, Dr. Teresa McIntyre have conducted research on occupational stress in at-risk professions for more than 20 years. Dr. McIntyre has co-edited several books, such as “Occupational Health Psychology: European perspectives on research, education and practice.” Vols. I and II (2006, 2007 and the latest “Educator Stress: An occupational health perspective.”.

    Dr. Lisa Sublett joined the UH-Clear Lake I/O program as an Assistant Professor of I/O Psychology in 2016. She teaches courses in research design and statistics, employee selection, and job attitudes. Dr. Sublett enjoys conducting research projects on diverse topics. Her current research interests include work-life balance, imposter phenomenon, employee attitudes, and employee stress. She has expertise in statistics and psychometrics and applied experience in designing employee morale surveys for companies in the Houston area.

  • Project management is about people: working with people, for people, through people. So it goes to reason that managers who have a deeper understanding of human behavior will be more effective. Beyond managing their teams, PMs are heavily involved in forecasting - defining the scope, budget and schedule of their projects, and then making decisions based on those forecasts. How much do their own biases and neurological wiring play into these processes? We gather three keynote speakers from the upcoming UMD 2021 Project Management Symposium to discuss these issues and more.

    Listen, learn, and get a free PDU!

    PDU Information

    Use the following information in PMI’s CCRS system to register the PDUs for this podcast:

    PDU Category: Online or Digital Media Provider Number: 4634 Talent Triangle: Leadership Activity Number: PMPOV0083 PDUs for this episode: 1

    About the Speakers

    Dr. Shari De Baets is a post-doctoral researcher in the Department of Business Informatics and Project Management, Faculty of Economics in Business Administration, at Ghent University, Belgium. She has a Master’s degree in Industrial Psychology and a PhD in Applied Economics. Her work focuses on forecasting, and biases. She is co-host on the “Forecasting Impact” podcast, and is President of European Operations and Chief Forecasting Scientist at the Institute for Neuro & Behavioral Project Management.

    Crystal Richards is the Principal and Owner of MindsparQ™, a talent development consulting firm dedicated to helping organizations better the skills sets of their teams in project management, communications, and leadership. She trains PMs to consistently deliver projects with clarity, confidence and courage. Crystal maintains an online community on project management and leadership themindsparq.mn.com

    Stephen Shields, a Senior Consultant with Gallup, works with organizations to optimize their human capital. He consults with clients on employee culture, customer interactions, targeted hiring, and talent development, providing practical insights and timely interventions that facilitate learning, execution, and accountability.

  • Starting in January 2021, many of you reached out to us, wondering why you weren't able to claim a PDU for listening to PM Point of View® episodes. The short answer: You CAN continue to claim PDUs. But the process has changed. Listen to Kendall's explanation or read below. And if you have any problems, contact us via our website: www.mpoweredstrategies.com. Thank you for listening. (And for keeping it in scope and getting it done!)

    UPDATE: Due to changes at PMI’s CCR System, for those claiming PDUs at PMI.com:

    be sure to choose the fourth option, “Online or Digital Media,” in the Report PDUs page. MANUALLY ENTER provider code# 4634 and select “M Powered Strategies,” MANUALLY ENTER the name of the episode in the course field Enter the date that you listened to the podcast Be sure to select the appropriate option, Leadership/Strategic/Technical in the Talent Triangle at the bottom of the page Check the box to confirm the validity of your submission Hit “Submit.”

    This will work for all published one-hour episodes.

  • Where do projects go wrong? What tendencies or approaches of Project Managers are NOT helpful to executives? What do they want their PMs to focus on more? How can PMs move up the ladder? In the second part of our 2-part series from the C-Suite, we get the scoop directly from a group of executives, representing a wide swath of enterprises.

    Listen, learn, and get a free PDU!

    PDU Information

    Use the following information in PMI’s CCRS system to register the PDUs for this podcast:

    PDU Category: Online or Digital Media Provider Number: 4634 Activity Number: PMPOV0082 PDUs for this episode: 1

    About the Speakers

    Jeffrey Goldman is the CEO of GoldSentinel, which he founded in 2015 to address the growing need for better decision making through insight discovery. Prior to his current position, Jeffrey launched and led GoldBot Consulting, Inc., growing the company to a thriving multi-million dollar software development and analytic business.

    Tom Klaff is a passionate entrepreneur and angel investor who has founded, led and sold six technology startups over a 25-year career. He is currently co-founder and CEO of Revolution Cooking, LLC, a technology platform company that designs, markets, and sells high-speed cooking appliances powered by its proprietary InstaGlo™ Fast Heating System.

    Ken Loy has been CEO at Hensoldt, Inc. since its inception in 2018. As a Defense Industry veteran, Ken led engineering development programs and business development accounts for Lockheed Martin Corporation, Engility Corporation and Georgetown University.

    Jeff Mascott is CEO at Adfero, a communications agency with an entrepreneurial mindset. Prior to launching Adfero, Jeff co-founded Fireside 21, a leading provider of CRM and web services to the U.S. Congress. He formerly led digital strategy for Congressman J.C. Watts, Jr., Chairman of the House Republican Congress.

    Erin Pitera is the CEO of FMP Consulting, a strategic management consulting firm that delivers evidence-based workforce and organizational management solutions. As CEO, Erin Pitera provides strategic leadership and direction over FMP’s organizational performance by driving long-term business growth and providing exemplary client service.

    Jeff Powell is the CEO of Strongbridge LLC, a government IT services provider. Mr. Powell has over 30 years of experience in government contracting, having led both small and large businesses in bidding, winning, and operating IT infrastructure and software development projects.

    Pat Sheridan is co-founder and Managing Partner of Modus Create, a global consulting firm that helps global 1000 businesses accelerate their digital transformation. Founded in 2011, Modus Create has been recognized by Inc. Magazine as one of the fastest growing privately held companies in the United States for the past five years in a row.

    Trevor Willby founded T-Rex in 1999 with a focus on long-term value creation powered by successful client delivery and employee successes. T-Rex Solutions is a proven mid-tier business, delivering next generation IT solutions for large enterprise transformation and modernization Cloud based efforts.

    Steve Williams is president of Pentagon Strategies, LLC. He has decades of experience in defense and aerospace, and is an expert in global teaming, multi-national programs, and government-industrial relations. As a CEO, Steve grew a private Transatlantic company to qualify as a top 100 global defense firm and named the F-35 Fighter Aircraft Supplier of the Year.