Episodes
-
A firefighter’s commitment to selflessness serves as a shining example of the best of humanity. Expressing appreciation for their everyday heroism is not only about recognizing their courageous acts, but also acknowledging the personal sacrifices they make to protect their communities.
In recognition of International Firefighters’ Day, Chief Loy Senter of Chesterfield County Fire and EMS in Virginia discusses his 45-year career in the fire service and honors the extraordinary work of firefighters around the world. -
Emergency telecommunicators are the critical link between first responders and the larger community.
They are the voice of calm on someone’s worst day. In honor of National Public Safety Telecommunicators Week, Maui County Emergency Services Dispatch Coordinator Davlynn Racadio reflects on her 36-year career as a dispatcher and celebrates the exceptional work telecommunicators do 24/7/365. -
Missing episodes?
-
The Kleberg County Sheriff’s Office in Texas is revolutionizing their approach to law enforcement communication with broadband technology designed to enhance real-time connectivity and response. Sheriff Richard Kirkpatrick shares his department's journey from traditional radio systems to the advanced functionalities of FirstNet's Push-to-Talk feature, which now bolsters communication at their jailing facility and strengthens school security and disaster response in the county.
-
When an eight-year-old boy went missing in Michigan's sprawling Porcupine Mountains, an extensive search and rescue operation was initiated. Darian Reed, President of Superior Search and Rescue, discovered that broadband and data service support from FirstNet was pivotal in successfully and safely recovering the child.
-
The University of Virginia (UVA) Health system uses nearly 4,000 mobile devices, powered by FirstNet, to enhance care for patients. The leader of UVA Health’s Mobile Device Technologies program, Anthony Thompson, discusses the impact of FirstNet in healthcare and how it’s supporting telemedicine capabilities, translation services, and rural healthcare.
-
Macon Bibb County, Georgia is redefining they way it prepares for disasters and major events each day. Spencer Hawkins, Emergency Management Director for the Macon-Bibb County government discusses the county’s plans for facing all types of issues including hurricanes, tornadoes, flooding, and other major weather events. The Emergency Management team also works tirelessly to ensure all stakeholders in the area work on integrated communications when they approach disasters including local law enforcement, fire, emergency medical services, and secondary users like public works.
-
When a rural fire in Brooks County, Texas engulfed 6,500 acres of land, the Falfurrias Fire Department faced significant communication and coordination challenges due to the remote location of the fire. FirstNet provided a solution to this problem with the deployment of a SatCOLT, a vehicle with its own cell site non-reliant on commercial power supplies, that provided crucial connectivity and support to over 40 agencies and public safety personnel. This subsequently enabled efficient mapping of the location, real-time weather updates, and seamless communication among first responders.
-
In Charles County, Maryland, the school district has adopted FirstNet’s secure and dependable network to ensure communication during emergency and day-to-day situations. The school district has also integrated the use of drones into their school security plans, enhancing situational awareness for responders so they can more efficiently respond to emergencies.
-
The Super Bowl — America’s largest sporting event — requires significant pre-planning to ensure the safety of players, staff, and spectators. Coordinating public safety communications for Super Bowl LVII involved more than a dozen different cities and jurisdictions and posed unique challenges, including overlap with another major sporting event the same week. Through the FirstNet Authority’s Network Experience Engagement Program, public safety officials in Arizona received pre-planning assistance for the Super Bowl, helping responders be ready on game day.
-
Broadband infrastructure remains limited in rural communities, making it difficult for local public safety to stay connected and respond quickly to emergencies. In Shade Gap, Pennsylvania, this has meant dropped 9-1-1 calls and significant communications challenges for the mountainous area. With the launch of a new FirstNet cell site in Shade Gap, local first responders now have access to high-speed, reliable cellular connectivity that is enhancing public safety for residents and visitors.
-
The Oxford Police Department is the first public safety agency in Alabama to obtain a FirstNet compact rapid deployable, a miniature cell tower that generates cellular and wi-fi coverage quickly, efficiently, and wherever it’s needed. This advanced technology acts as a solution for challenges that first responders face when trying to stay connected during emergencies, in more rural areas, or during large events where networks can get overwhelmed.
-
In St. Augustine, Florida, public safety officials navigate obstacles ranging from antiquated infrastructure causing connectivity issues to saturated networks due to tourism and special events. With the adoption of FirstNet, the police department, fire department, and other city agencies are using the network to reliably communicate throughout the oldest city in the country.
-
The Public Safety Immersive Test Center is a state-of-the-art facility designed to provide responders, researchers, and developers a virtual environment to develop, test, and evaluate public safety technologies. FirstNet Authority Chief Network Technology Officer Jeff Bratcher and Public Safety Communications Research (PSCR) Division Chief Dereck Orr discuss the launch of the Test Center and the history of partnership between the FirstNet Authority and PSCR.
-
For the New York State Metropolitan Transportation Authority Police Department, FirstNet is a critical supplement one of the most complex wireless radio systems in New York. FirstNet extends coverage to places in New York that historically lacked portable radio coverage, enhancing the connectivity for officers assigned to the New York City subway system and increasing interoperability with partners throughout the state.
-
With decades of experience in public safety and public service, Stephen Benjamin understands the importance of reliable communications for first responders. Ten years after the creation of the FirstNet Authority, he reflects on the impacts of FirstNet and shares his vision for the future of the network as Chair of the FirstNet Authority Board.
-
The Casper Police Department in Wyoming was one of the first agencies to use the FirstNet network in August 2017 when the city’s population was expected to nearly double during a solar eclipse. Four years later, FirstNet is providing Casper police officers with coverage across the city, dedicated applications to enhance operations, and connectivity to other city agencies during everyday incidents and major emergencies.
-
When disaster strikes, most emergency managers and public safety officials rely on pen and paper to conduct damage assessments. The process involves slow, manual data entry and can delay disaster aid for weeks. In Cherokee County, Alabama, emergency management personnel are using FirstNet devices to collect and upload damage assessment information in real time so that communities can get the help and resources they need faster
-
The Grand Rapids Police Department in Michigan is a full-service law enforcement agency serving a largely urban community. Officers with the department began experiencing in-car computers slowing down and losing the ability to access systems and databases due to reduced bandwidth. Since switching to FirstNet, officers can access the software they need throughout the city, giving them greater mobility while providing cost savings to the department.
-
Sheriff Neil Miller of the Buffalo County Sheriff’s Office in Nebraska began implementing mobile data more than 20 years ago, and he continues to bring advanced technologies to increase the efficiency of operations for deputies. With FirstNet being built out throughout the state of Nebraska, deputies and other first responders are able to spend more time in the communities they serve.
-
Burleson County is a small, rural county east of Austin in Texas. The Burleson County Sheriff’s Office serves the county through law enforcement, corrections, and dispatch services. The Sheriff’s Office launched its drone program to enhance situational awareness during emergencies and planned events. As a rural county, connectivity is key, and FirstNet ensures footage from the drones can be streamed back in real time to decision makers on the ground.
- Show more