Episodes
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In this episode of Roles & Lol$, Ez and Lucy are ready to wrap up for 2024, but that doesn’t mean slow down! No no No, we have a lot to do to prepare for 2025!
With the end of 2024 in sight, many recruiters have taken their foot off the gas, but they explain why November and December are critical months for laying the groundwork for success in January and the duration of 2025.
The discussion focuses on two key scenarios: entering the new year with a plan versus scrambling to catch up. They share actionable strategies, including booking prospect meetings, utilising LinkedIn Recruiter, targeting companies set to lose staff, and why connecting with senior candidates in January is a must.
They also highlight the importance of momentum and proactive planning to avoid starting the year behind your competitors.
Tune in for practical advice on how to maximise the last quarter, maintain momentum, and set yourself up for a successful 2025. -
In this episode, Ez and Lucy delve into the often overlooked but crucial topic of tracking ratios in recruitment.
They explore why focusing on the quality of ratios can be more effective than simply increasing activity levels.
Join them as they break down five key success metrics: candidate calls to internal interviews, internal interviews to CV submissions, CV submissions to client interviews, client interviews to placements, and business development calls to client meetings.
Ez shares insights from real-world experiences, highlighting how understanding these ratios can pinpoint areas for improvement and drive better outcomes.
Discover how to set ratio goals, assess performance, and create a tailored learning and development plan to enhance your billings. This episode is a must-listen for recruitment professionals looking to work smarter, not harder, and achieve greater success in their roles. -
Missing episodes?
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How much time do you really spend preparing a candidate for an interview?
In this episode, we dive deep into a commonly rushed part of the recruitment process—interview prep! Working on a recruitment desk, KPIs often focus on other areas, leaving this crucial step undervalued. Truth is….all your hard work can go down the drain if you don't give interview prep the attention it deserves.
Ez and Lucy label interview prep as one of the most important parts of the process!
We also uncover the secret that 95% of recruiters miss: prepping your clients for interviews too!
Tune in to discover how to elevate your process, and make sure your interview preps are as solid as your placements 😉
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Wondering who is behind Hume Scope? What makes us tick? What our backgrounds are?
In this poddy ep, Lucy and Ez bare all and share who they are ;-)
Hope you enjoy! 🎧
www.humescope.com.au -
Wondering how to wrap up the year strong and hit the ground running in the new one? This week, Ez & Lucy are spilling the tea on all things year-end strategy. 💥
In this episode, they chat through:
- How to lock in those final offers and avoid end-of-year panic. 🎯
- Why offer timelines are a non-negotiable for the Dec QTR. ⏳
- Insider tips on getting clients & candidates aligned on start dates. 🚀
- How to dodge those dreaded no-shows in January (because no one wants to deal with that!).
It’s the pep talk you need to ensure a stellar finish and a smooth kick-off to 2024! Hope you enjoy! 🎧 -
What should you be doing in a fluctuating market? What activity is ‘good activity’ that will get you short & long term results? How do you juggle it all? Big questions answered in this week’s poddy. Lucy & Ez share their thoughts on how to adapt strategies, understand client needs, and the importance of being consistent with high-impact activities like targeted calls and meetings.
Hope you enjoy!
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In this episode, Ez and Lucy dive into a crucial question that many recruiters face after a couple of years in the industry: Is recruitment really the right path for me? As the market fluctuates and challenges arise, it's natural to wonder if you should stay the course or explore other opportunities.
We explore the cyclical nature of the recruitment industry, drawing on an intriguing analogy by Ez—a Japanese plant that remains submerged underwater for four years before growing 20 feet in just 30 days. Much like this plant, your recruitment career may feel stagnant at times, but persistence can lead to rapid growth and success.
We also discuss how the 2-3 year mark is often a turning point, where recruitment can become truly lucrative. If you’ve been questioning your place in the industry, especially during tough market conditions, this episode is for you. Remember, every career has its challenges—pick your hard, and we believe recruitment is one worth choosing.
Listen in to gain perspective, motivation, and a deeper understanding of whether recruitment is the right fit for you in the long run. -
In this week's episode, "Lessons from Our Recruitment Leadership Journeys," Lucy and Ez share their experiences as leaders in the recruitment industry. They discuss highs, lows, and lessons learned from various leaders they've encountered.
Ez asks Lucy about her worst leader (will she drop names?), and they explore what makes a great leader and the challenges of having too many chefs in the kitchen!
They also share a laugh or two about some cringy leadership stories they have come across over the years.
Outside of work, they touch on enhancing mindset and awareness to improve leadership skills in all areas of life that will affect how you lead in the workplace!
Join us for an engaging episode filled with stories, insights, and practical advice for aspiring leaders!
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In this week's episode, "How to do a Cold Call," we explore the art of business development calls. Do Ez and Lucy make cold calls? If so, how do they approach them?
Before diving into a role-play session where Ez puts Lucy on the spot, we discuss what constitutes a cold call and the preparation needed beforehand. Get ready for some awkward moments as we jump into our role-play — was it Oscar-worthy? We'd love to hear your thoughts!
Throughout the episode, we break down key techniques for handling objections and share strategies to make your BD calls impactful. Pay attention to the structure of our call — how can you adapt it to suit your own style?
Join us for a practical and engaging discussion that will help you refine your BD calling skills and boost your confidence. Don't miss out on this opportunity to improve your approach to cold calling! -
In this week's episode, "The Financial Power of a Well-Defined Brand," we jump into a discussion on how to achieve a ROI from your marketing and branding efforts. This practical discussion provides actionable strategies for leveraging your brand to generate revenue.
Together Ez and Luce emphasise that brand activity is wasted if it isn't attached to a business development strategy. Ez shares the perfect visual analogy, which Lucy loved (hello, visual learners!). We'll also cover the importance of tracking brand activity to integrate it effectively into your business strategy.
Hear how Hume Scope has gained success by including a brand strategy in their business plan. Plus, we might have a sneaky little handout for our listeners!
Join us for real-life examples, case studies, and a detailed exploration of the financial benefits of effective branding and marketing activities. Don't miss it!
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In this week's episode, "Proactive Steps for Recruiters in a Billing Slump," we tackle the tough times when billings dip and offer actionable advice to get back on track. We know everyone is feeling the pinch right now, so tune in to find out what you should be focusing on when the market changes.
We discuss essential activities such as networking, skill development, and market research, what often gets left behind when billings drop and how do we secure visits with our clients if there are no jobs on. We also discuss how to improve your branding activity and getting your house (database) in order.
Discover how to identify low-hanging fruit and execute a strong strategy to capitalise on it. Most importantly, learn how to ride these fluctuations as experienced recruiters.
Join us for practical tips and encouragement to help you navigate and overcome billing slumps effectively—don't miss it!
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In this week's episode, "Key Factors in Choosing the Right Recruitment Agency," we explore the critical questions to ask during your interviews with agencies to determine if the environment is right for you. We discuss how the people you surround yourself with can significantly impact your career success and provide tips on identifying supportive and growth-oriented workplaces.
Get a sneak peek into Ez's past life as a rec-to-rec and why having this conversation is so important before making a move. You'll also hear the story of how Ez and Luce first met when Ez placed Luce into her first recruitment role in Melbourne and what Lucy considered before making her decision.
We talk about the essential questions you should be asking when considering a move. Tune in to hear valuable points from our own experiences as rec-to-recs and move makers ourselves!
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In this week's episode, "Essential Leadership Tips for Recruitment Managers," Lucy and Ez candidly share their experiences with leadership. Tune in to watch Ez and Luce go back and forth volley style as they discuss their best-kept tips and secrets around leadership lessons they've learned along the way.
They'll share some stories from their own leadership journeys and offer valuable tips and insights on what makes a great leader. You'll hear where they see exceptional leadership and where there are still lessons to be learned….should leaders be the biggest billers in the team? Tune in to hear their thoughts!
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In this week's episode, "Advice for Aspiring Recruitment Agency Owners," Lucy and Ez discuss their personal experiences of starting recruitment agencies. Shout out to our fellow solo operators or aspiring solo operators—this one's for you!
Lucy asks Ez about his biggest lessons and unexpected challenges as a solo operator, including a cheeky little humble brag 😉. They share what they wish they had known before starting, the challenges they faced, and the lessons they learned along the way.
You'll hear candid stories about what tripped them up, plenty of laughs, and what to expect in your first year. They talk about where your time is best spent and the reality of solo operations—it's not all sunshine and rainbows, but get it right, and it can transform your life!
Whether you're just starting out or thinking about taking the leap, this episode is packed with practical advice and a healthy dose of humour —don't miss it!
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In this week's episode, "What Constitutes a High Performer?", Lucy and Ez chat about why recruitment agencies aren't raking in the profits like they used to. They also dive into how the definition of a top performer has changed from the old $100k quarters benchmark.
Tune in for a conversation where Lucy and Ez compare what we saw 10 years ago to what we see today. What's changed? What's stayed the same? They also talk about the skills and attributes that make someone a high performer now and why it's time to update our benchmarks.
Should we expect more from our consultants, or are outdated commission structures the real problem? Lucy and Ez throw out some interesting questions for both consultants and business owners to think about. Join us for laughs, insights, and some valuable takeaways!
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Everyone seems to be releasing salary guides these days, but are they truly making a difference? More often than not, these guides are launched without any strategic intent, leading to extra work for your team without delivering meaningful results. At Hume, we believe there needs to be a clear strategy behind these tools to give your team purpose-driven and target-marketed business development.
In this episode, we'll uncover why some people think salary guides are overrated, why others don't understand their purpose, and most importantly, how you can turn these guides into powerful assets with the right strategy. We'll explore the common pitfalls agencies fall into when distributing salary guides, and how to avoid them. We'll also discuss real-world examples and best practices on leveraging salary guides to enhance your business development efforts, align your team's goals, and provide genuine value to your clients.
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Nope it’s not a BD person. It’s not a marketer. The newest role that’s needed in recruitment agencies: Data Transponster. Jokes. It’s Data Manager/Data Analyst. Why? Listen in to this week’s podcast to learn how we use data to inform our decisions and how you can too!
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In this episode Ez shares his top tips on running effective client meetings. How do you build rapport, how do you use open questions to uncover challenges and then how do you tailor your pitch in real time based on this knowledge.
Client meetings are an art and our aim should always be to increase our conversion on these.
Hope you enjoy!
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Yesss we are getting old! 24 Year’s experience! Where has the time gone? With those the years, not only comes a few wrinkles, but importantly, comes experience and learnings. And we’re sharing our top 6 things we wish we had known earlier on in our careers. Trials and tribulations. We’ve been there and done it and want you all, our listeners to learn from our mistakes & experience.
Enjoy!
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Welcome to part 2 of Objection Handling. In this ep, Lucy puts Ez on the spot and fires some common objections and watches him go!! We dive deep into the world of objection handling in recruitment. Join us as we explore essential strategies and techniques to overcome client concerns with confidence and finesse.
Questions Covered:
Why is objection handling important in the recruitment process?
What are common objections recruiters face, and how can we address them effectively?
How does acknowledging objections help in building rapport with clients?
What role does curiosity play in navigating objections?
Can you share some real-life scenarios of objection handling and how they were resolved?
How can recruiters stay authentic and empathetic while addressing objections?
What are some tips for handling objections gracefully during client interactions?
How can recruiters continuously improve their objection handling skills?
Tune in to discover practical insights and expert advice to enhance your objection handling skills in recruitment! - Show more
