Episodes
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And we're back! After some time away from the microphone, Shopology returns with Season 4.
Hosted by retail expert Dr Louise Grimmer, Shopology brings you the latest in retailing, marketing and consumer behaviour, including leading research, all the retail news, as well as interviews with retailers, marketers, researchers and those involved in the retail industry and consumer affairs.
In this episode, Louise chats all things 'Mainstreet Australia Awards' with Mainstreet's Liz Joldeski and with Amanda McEvoy from Launceston Central in Tasmania. Launceston Central recently had huge success at the awards - find out what they won and about the team behind their success.
Louise's recent research on secondhand fashion shopping is under the spotlight - did you know if you shop for secondhand clothes you're likely to be more stylish? Find out why in this episode. If you'd like a copy of the research paper, please email [email protected]
And the regular round up of the latest retail news.
Useful links:
https://www.mainstreetaustralia.org.au
https://www.launcestoncentralcity.com.au
https://shopology.com.au
https://theconversation.com/do-you-shop-for-second-hand-clothes-youre-likely-to-be-more-stylish-180028Support the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
This interview is truly Remarkable!
What remarkable retail means and why 'very good is no longer good enough'What has changed, and what hasn't, as a result of the Covid-19 pandemicThe death of the boring middle and how to escapeHybridisation and harmonisation taking over from 'omni-channel' retailWhy closing stores to reduce costs may be counterproductive long termThe danger of trying to be the next 'Warby Parker of whatever'The next 'blind spots' for retailers
In the latest instalment of The Interviews for SHOPOLOGY, Dr Jason Pallant interviewed Steve Dennis about the keys to Remarkable Retail and how the industry should respond to the post-Covid future.
Steve Dennis is a titan of retail, having worked at and consulted to many Fortune 500 retailers. He now co-hosts the Remarkable Retail podcast and is about to launch the 2nd edition of his Remarkable Retail book. In this detailed interview, Steve and Jason discuss:The Interviews series for SHOPOLOGY brings you in-depth discussions with the top minds in retail, facilitated by Dr Jason Pallant from Swinburne Business School and Dr Louise Grimmer from the University of Tasmania.
Support the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
Episodes manquant?
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Rajan Kumar is the Co-Founder and Managing Director of The Lumery, a Martech consultancy who work with some of Australia's largest retailers.
The rise of Martech and the six new functions of marketersThe importance of data and insights to understand customersOvercoming challenges retailers face in connecting data sourcesHaving a plan for how data will be used, not just collectedThe future of Martech and data insights for retailers
In the latest installment of The Interviews for SHOPOLOGY, Dr Jason Pallant interviewed Rajan about the role of data, insights, and Martech in retail. They cover:Listen in for great insights, and subscribe for future episodes!
Support the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
SHOPOLOGY The Interviews brings you in-depth discussions with retail practitioners, experts, and academics.
The latest round of retail lockdowns and the need better collaboration. The biggest Christmas ever!Strategies for Lunar New Year, and why it takes more than a symbol on a scarf What's ahead for retail in 2021
Bec Goulter is the Director of Marketing and Events at the National Retail Association. Bec joined SHOPOLOGY co-host Dr Jason Pallant to kick-off the The Interviews for 2021. Listen in for a great discussion on:Support the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
Welcome to 2021. Dr Jason Pallant from Swinburne University and Dr Louise Grimmer from the University of Tasmania are back with a bright and shiny new podcast episode to get you ready for the new year.
The rise and rise of online shoppingCBD shopping versus suburban retailWhy we're all now shopping local
With 2020, now a distant memory (thank goodness), Louise and Jason roll up their sleeves and get stuck into their predictions for retailing in 2021:
Don't forget to subscribe, rate and review the show - this really helps other people find us and we like reading your feedback.Support the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
Join hosts Dr Louise Grimmer from the University of Tasmania and Dr Jason Pallant from Swinburne University of Technology for Season 2.
Jason and Louise cover the latest news, trends, and insights in retail and consumer marketing.In Episode 4:
Australian Bureau of Statistics Sales Figures for October 2020 - some surprises!Lou Loves Local segment: Louise's latest OpEd published in The Mercury explains we need to design towns, cities and shopping precincts for people rather than for cars. Louise looks at proposed improvements for CBDs that promote walkability, cycling, street dining, enhanced green spaces, parklets and reduced car traffic. A hot topic currently being debated in Hobart and in other places around Australia.Jason interviews Bec Goulter, Director of Marketing and Events at the National Retail Association about supporting retailers during Covid19, running the NRA retail awards online this year and what 2021 holds for the retail industry.Dr J's Deep Dive segment: Jason takes an in-depth look at the use of Augmented Reality in retailing and shares some insights about the benefits and potential problems for consumers and retailers in using this type of technology.Please subscribe, rate and review the show - this really helps other people find us.
Follow the show on Twitter @shopologyshowSupport the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
Join hosts Dr Jason Pallant from Swinburne University of Technology and Dr Louise Grimmer from the University of Tasmania present Season 2 of the retail podcast 'Shopology'. Louise and Jason cover the latest news, trends, and insights in retail and consumer marketing.
In Episode 3:
The latest retail news headlines including: South Australian retailers in and out of lockdown really quickly!Major retail sales impacted by the end of the Victorian lockdownPredictions for a record-setting Christmas shopping periodLouise discusses her latest Opinion Editorial covering five covid-Christmas shopping trends for 2020This week's interview features Professor Gary Mortimer from QUT in conversation with Louise about the impact of covid on cities and what the future might hold for city retailers New segment: 'Dr J's Deep Dive'. Jason takes an in-depth look at unintentional channel switching and offers advice for retailers to help reduce consumer channel switching behaviourPlease subscribe, rate and review the show - this really helps other people find us.
Follow the show on Twitter @shopologyshowSupport the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
Dr Jason Pallant from Swinburne University of Technology and Dr Louise Grimmer from the University of Tasmania present 'Shopology', the retail podcast that covers the latest news, trends, and insights in retail and consumer marketing.
In this episode:
The latest retail news headlines including ABS sales figures for SeptemberClick FrenzyWoolworths sales boom attributed to COVID-19 and the Ooshies promotionThis week's interview features David Grant from Brickfields Consulting in conversation with Jason.New segment: A bargain, a rip-off and a gift with purchase - Louise and Jason select something good, something bad and something unexpected from the world of retailing.Please subscribe, rate and review the show - this really helps other people find us.
Support the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
Welcome back to Season 2 of SHOPOLOGY!
Dr Louise Grimmer from the University of Tasmania is joined by new co-host Dr Jason Pallant from Swinburne University of Technology to cover the latest news, trends, and insights in retail and consumer marketing.
In this episode they discuss:
Victoria’s changing retail restrictions and the response from the Australian Retailers AssociationThe National Retail Association awards and the deserving winnersWoolworth’s decision to opt out of JobMaker and the implications for other retailersAn extended interview with Jonathan Reeve, GM APAC for EagleEye which covers: The rise of digital channels in retail Predicting 50% of retail will be online by 2030 What true personalisation is, and how to offer it in-store Opportunities for retailers to sell digital advertising, and Trends towards subscription modelsAustralia Post’s advice to retailers to speed up deliveriesSupport the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
This week Louise takes a look at the world's largest retailer Walmart, from its origin as the brain-child of Sam Walton in 1960s in Arkansas, through to today where it competes with Amazon for market share.
Plus this week's retail news.
Support the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
Hang in there Melbourne!
On this week's episode Louise is joined by retail expert and Melbourne resident Dr Jason Pallant from Swinburne University.
People living in Melbourne have been under Stage 4 restrictions for one week now, with five more to go...it's certainly a challenge and impacting people in different ways. Louise chats with Jason about what it's like living in Melbourne under strict lockdown conditions and the impact of Stage 4 conditions on the retail sector and consumer behaviour.
Plus the week's retail news.
Support the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
We're celebrating our 10th episode - hurrah!
On this week's show Louise is joined by tourism expert and academic Associate Professor Anne Hardy from the University of Tasmania.COVID-19 has impacted tourism around the world...
...including cruise ship tourism and Airbnb.
Louise chats with tourism expert Associate Professor Anne Hardy from the School of Social Sciences at the University of Tasmania to talk about the impact of the pandemic on tourism. In this wide-ranging discussion Louise and Anne talk about sustainable tourism, Airbnb, cruise ship tourism, the impact on retailing and other businesses, and what we can do at the moment to support local tourism.
All this plus the week's retail news.
Support the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
On this week's show Louise is joined by tourism expert and academic Dr Oscar Vorobjovas-Pinta from Edith Cowan University.
COVID-19 has had a devastating effect on festivals and events around the world
Including the iconic Eurovision...Louise is joined by Dr Oscar Vorobjovas-Pinta from Edith Cowan University to talk about the impact of the pandemic on festivals and events, what cancellations mean for artists and local communities, the role of tehcnology and the opportunities for many local festivals and events.
A Brief History of Department Stores
Part Four: David JonesIn the final instalment of this series, Louise presents a brief history of department store David Jones. Learn about the origins of the business and the complicated trading history of this iconic Australian store.
To find out more, you can watch Louise's recent University of Tasmania public lecture Rise and Fall: A Brief History of the Department Store on You Tube.
All this plus the week's retail news.
Support the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
SHOPOLOGY Episode #8 How to be an ethical consumer (hint: shop local) AND A Brief History of Department Store Selfridges
On this week's show Louise is joined by consumer behaviour expert Professor Martin Grimmer from the University of Tasmania.How you can shop more ethically - it's all about going local
Louise is joined by Professor Martin Grimmer to talk about ethical consumption (hint: shop local), green marketing and the gap between how we intend to shop and how we actually do shop - it's not just about price!
A Brief History of Department Stores
Part Three: SelfridgesLouise is currently presenting a brief history of department stores and profiling some of her favourites. This week's store is Selfridges.
Learn about Selfridges dynamic founder and how the store has remained at the forefront of retailing.
To find out more, you can watch Louise's recent University of Tasmania public lecture Rise and Fall: A Brief History of the Department Store on You Tube.
Support the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
SHOPOLOGY Episode #7 What can consumers and businesses expect from the current Melbourne COVID-19 lockdown? AND A brief history of department store Liberty
On this week's show Louise is joined by retail expert and academic Dr Jason Pallant from Swinburne University of Technology
What we’ve learned about the likely impact of the latest lockdown in Melbourne’s retail sector
Louise is joined by Dr Jason Pallant from Swinburne University of Technology to talk about the impact on retailing as Melbourne moves back to Stage 3 restrictions. Reflecting on data from the previous lockdown shows how consumers and retailers responded last time, making some predictions possible about what might happen during the current lockdown in Melbourne.
A Brief History of Department Stores
Part Two: Liberty of LondonAs part of our ongoing history of the department stores series, Louise presents a brief history and profile of some of her favourite stores. This week's store is Liberty of London.
Learn about the origins of the business and discover the history of this incredibly beautiful store in London.
To find out more, you can watch Louise's recent University of Tasmania public lecture Rise and Fall: A Brief History of the Department Store on You Tube.
All this plus the week's retail news headlines.
Support the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
SHOPOLOGY Episode #6 Gay Marketing and the Pink Dollar AND A Brief History of Department Store HarrodsOn this week's show Louise is joined by tourism expert Dr Oscar Vorobjovas-Pinta from Edith Cowan University.
Gay Marketing and Gay Tourism
On this week's show Louise chats with gay tourism and marketing expert Dr Oscar Vorobjovas-Pinta from Edith Cowan University about marketing to LGBTQI+ consumers and the gay travel market.
Further reading with some of Oscar's published scholarly work: Gay neo-tribes: Exploration of travel behaviour and space and The Evolution of Gay Travel Research
A Brief History of Department Stores: Part One Harrods
Over the next few weeks, Louise presents a brief history of department stores and profiles some of her favourites. This week's store is Harrods in London.
Find out how Harrod's started and the amazing range of products and services on offer.
To find out more, you can watch Louise's recent University of Tasmania public lecture Rise and Fall: A Brief History of the Department Store on You Tube.
All this, plus this week's retail news headlines.
*SHOPOLOGY originally airs as a radio show on Edge Radio www.edgeradio.org.auSupport the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
On this week's show Louise is joined by Professor Gary Mortimer from QUT and Research Fellow Kim Borg from Monash University.
COVID-19 has turbocharged the shift to online shopping.
Last week Louise published an article in The Conversation, co-authored with Professor Gary Mortimer, Associate Professor Jana Bowden, Dr Jason Pallant and Professor Martin Grimmer, about the impact of COVID-19 on accelerating moves towards automation in retailing. Read the article: COVID-19 has changed the future of retail: there’s plenty more automation in storeOn this week's show Louise chats with the article's lead author Professor Gary Mortimer from QUT about online shopping, automation, smaller stores and re-purposing shopping centres, and, if you don't already know what a 'dark store' is, tune in this week to find out!
We were doing really well in avoiding single-use plastic, and then along came COVID-19. Find out how we can return to those good habits.
Louise chats with Research Fellow Kim Borg from Monash University about her latest research examining how COVID-19 has impacted on the good habits we were engaged in reducing single-use plastics.But then COVID-19 changed the game. Since the pandemic started, there has been a significant increase in plastic waste, such as medical waste from protective equipment such as masks, gloves and gowns, and increased purchases of sanitary products such as disposable wipes and liquid soap.
The good news is we can return to our plastic-avoiding habits. It just might look a little a different.
You can read Kim's latest article in The Conversation: Avoiding single-use plastic was becoming normal, until coronavirus. Here’s how we can return to good habits
All this, plus this week's retail news headlines.
*SHOPOLOGY originally airs as a radio show on Edge Radio www.edgeradio.org.auSupport the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
How to pivot a small retail business during COVID-19
This week Louise visits local Tasmanian retailer Katinka Dineen who owns and runs lifestyle and gift store 'Lily & Dot' in Hobart's Mid-Town area. Katinka chats about how she pivoted her business during the COVID-19 lockdown, the huge support she received from customers via her online store, the importance of supporting local stores, and what it was like to finally re-open her physical storefront.Find out more about local shopping during COVID-19:
Retail expert’s dire warning if we let coronavirus cause death of Tassie’s small businesses by Sally Glaetzer, published in The Mercury, 21 March 2020Backing your favourite shop or cafe is just a click away by Louise Grimmer, published in The Mercury, 3 April 2020
Retail therapy after lockdown by Louise Grimmer, published in The Mercury, 27 May 2020
Department Stores
This week Louise and Professor Gary Mortimer were featured on ABC TV's The Business program discussing some of the challenges facing Australian department stores Myer and David Jones. You can watch the clip here.Louise also recently presented a public lecture 'Rise and Fall: A Brief History of Department Stores' for the University of Tasmania's 'Island of Ideas' Public Lecture Series.
And on the topic of department stores, Louise enjoyed speaking with retail expert Dr Jason Pallant so much last week, that she invited him back to share his persepctive on what the future might hold for Australian department stores. Jason is Lecturer in Marketing at Swinburne University of Technology with a special interest in shopping centres, shopping malls and department stores.
He has written about department stores in The Conversation:
Death of the department store: don’t just blame the internet, it’s to do with a dwindling middle classAll this plus weekly retail news headlines.
*SHOPOLOGY originally airs as a radio show on Edge Radio www.edgeradio.org.auSupport the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
What's better than one special guest? Two, of course!
This week Louise is joined by Dr Jason Pallant, Lecturer in Marketing at Swinburne University of Technology. Jason is a retail expert with a special interest in shopping centres, shopping malls and department stores. Jason and Louise discuss the impact of Covid19 on retailing, measures shopping centres are taking to attract customers and what the future holds.
And our other special guest this week is Dr Paula Dootson, Senior Lecturer in Digital Economy at Queensland University of Technology. Paula and Professor Gary Mortimer have written a really interesting article in The Conversation about new strategies being introduced in retailing to combat consumer theft. Supermarkets are taking the lead and using self-surveillance techniques including something called 'self-reflection' at the self-serve checkout. Tune in to find out what this means for retailers and shoppers.
All this plus weekly retail news headlines.
*SHOPOLOGY originally airs as a radio show on Edge Radio www.edgeradio.org.auSupport the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new -
Using Street Space
With lockdown restrictions lifting around the country, many of us are heading back out to eat, drink and enjoy socialising with friends.
Thanks to Covid19 our local bars, cafes and restaurants now face a really tough ask – they can open their doors but only for a fraction of the customers. This seems like an impossible task but this week's special guest Thami Croeser has some really interesting ideas for how traders can find new ways to expand their space or seat their patrons.
Thami Croeser is an urban planner and spatial analyst in the Centre for Urban Research at RMIT University. He is currently part of an international project team advising the European Union on planning for urban greening. Over the next three years Thami will facilitate the development of greening plans for eight cities around the world.
We discuss his recent article in The Conversation about how we could use street space to help the retail and hospitality industries meet some of the re-opening challenges brought about by the easing of Covid19 restrictions.
Private Label Products
Do you love them, or do you loathe them? However you feel about them, there's no doubt you can expect to see more of them in your local supermarket. Louise takes a look at the reason behind the growth of private labels, and the benefits and downsides of PL expansion in the Australian retail industry.
You can read more about this topic in this article in The Conversation written by Professor Gary Mortimer from QUT and Dr Louise Grimmer from UTAS. Enjoy!
Plus the weekly retail news roundup.
*SHOPOLOGY originally airs as a radio show on Edge Radio www.edgeradio.org.auSupport the Show.
Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.
Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new - Montre plus
