Episodit
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Selling in B2B is a tough job. But you can succeed. It takes guts, grit, process, smartness, skills and more. Mos is about who you are selling to. Not a single decision maker, but a buying committee. The do not buy products or features. They buy solutions to their pains or problems. Hans Christian Grønsleth is the host of the SuperOffice-podcast. In this episode he talks to CCD, or MD of SuperOffice Norway, Camilla Heidenreich Bommen.
Thanks for listening and thanks for sharing.
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I am happy to welcome Øivind Sørvald to discuss similarities between world class tennis and world class business. Casper has had a great run in Tennis with a high ranking of no 2. Now he is no 12 and in a challenger position. In this episode we get insight into how the team works to improve, how the team cooperates and how AI also has a big place in sports. Host is Hans Christian Grønsleth, Head of Global Partner Business at SuperOffice.
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Welcome to episode 40 of The SuperOffice Podcast, where we delve into the heart of business technology and innovation. I'm your host, Hans Chr. Grønsleth, and today, we're exploring a crucial aspect of maintaining your business's health and agility.
In this episode, we're focusing on what we affectionately term a 'Health Check' of your CRM system. It's an essential tune-up for the engine that drives your customer relationships and business processes. We have a special guest, Øivind Urdal, our esteemed Services Director at SuperOffice, to shed light on this vital topic.
Øivind will unpack what a CRM Health Check involves and why it's akin to visiting a business doctor. In the ever-evolving business landscape, where competition shifts, new employees come aboard, and objectives transform, it's crucial to ensure your CRM system remains in peak condition.
So, join us as Øivind shares practical tips and insights on keeping your CRM system aligned with your changing business environment. Whether you're looking to optimize your current setup or just curious about the health of your CRM, this episode promises to be an eye-opener.
Stay tuned as we dive into this insightful conversation, and let's discover together how a Health Check can rejuvenate and propel your CRM system to new heights! -
In this episode of the SuperOffice podcast, we discuss generative AI and how this will transform the work you do in SuperOffice. We discuss our 1st generation AI and now our 2nd generation AI. There are four pillars of the Superoffice strategy. The first one is to move SuperOffice AI into the sidebar. You can now chat with Hugo Chat AI, and we talk about the smart prompts we provide for different contexts.
Thanks for sharing this podcast, and if you like, please leave a review.
Thanks for listening.
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In this episode, I talk with one of our product managers, Filip Norman and one of our product owners, Ester Kater Jonsson, from the RnD department in SuperOffice. They listen to customer feedback and suggestions from prospects and employees and look at trends in the market when they define new solutions and improvements that make our customers more productive and content.
Coming up soon is a new and improved activity-dialogue in SuperOffice. Plan your meetings with better tools, invite the right people to your discussions among peers and externals and plan your time better.
Ready for some nerding? Thanks for listening. And if you are interested in signing up for our pilot programs, here is where you find them.
I am your host, Hans Christian Gronsleth. You can reach me on Linkedin.
Thanks for sharing this podcast with your colleagues or friends. This will help us grow the SuperOffice fan base. -
Video messaging is a tactic and tool to use to close more deals. In this episode, we discuss with CEO and co-founder Øystein Hansen of Mailvideo how to get your message across. Video messaging works in sales and for customer success or customer service teams to educate prospects, customers and users.
You can find more info in the SuperOffice Appstore.
Home - Apps for SuperOffice CRM Online
Thanks for listening to the SuperOffice podcast. If you have ideas for guests or topics, please send them to [email protected]. -
In this episode, we discuss how you can build a business case that matters to the C-suite. My guest Charlotte Blicher started in sales and has climbed the ladder in marketing. She is now CMO at Digizuite. We talk about real problems and knowing how to solve them. We discuss buying committees and how you can prepare and develop the business case toward a favourable decision. You also need ambassadors or influencers in all parts of the ORG and need to think how to implement as part of the case.
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AI or ChatGPT is the buzzword in business today. Salvador Baille is an expert in innovation and technology leadership. In his conversation with our host of the SuperOffice podcast, Hans Chr. Grønsleth, many topics are covered. What is ChatGPT, and how does it work? The AI race for companies. Many saas companies are now exploring how to offer AI in their current solutions. What are some common use cases relevant to your company? Is SuperOffice exploring AI as well for their offering to customers? Will ChatGPT kill jobs or create new ones? And how did Salvador use Human AI to capture his first job?
If you have tips for topics or guests or have questions, please send an e-mail to [email protected]
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This episode concludes the miniseries on How to build a revenue pipeline on Linkedin by Steven Macdonald and myself. We recommend you listen to parts one and two of the miniseries to get the whole story. The five-step process is designed for you and your team to get started on engaging potential customers with your content and activity on social media. Now is a good time to team up and get going at work.
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In this episode, Steven Macdonal shares more practical tips on building a revenue pipeline in LinkedIn. Steven has a long experience doing that and shares practical tips as our discussion progresses. He has developed 5 step process that everyone can follow. Doing this right, you can spend one hour a week getting this done. Your host in the SuperOffice-podcast is Hans Chr. Grønsleth from SuperOffice. If you have tips for topics or guests or have a question, send an email to [email protected]
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Welcome to the SuperOffice podcast! I'm your host, Hans Christian Grønsleth, and today we have a very special guest joining us. Steven Macdonald is an expert in digital marketing, and he's here to share his incredible knowledge and experience with us.
Are you looking to establish yourself as an expert in your field on LinkedIn? Or perhaps you're interested in improving your company's social media presence to win more deals? If so, you're in the right place! Steven will share his five-step framework for building revenue on LinkedIn, and I'm excited to hear all about it.
Make sure to grab a pen and paper, or listen closely, because there will be many practical tips you'll want to remember. I'm very interested in learning more about establishing myself as an expert, and I'm sure many of you are as well. So without further ado, let's dive in!
If you have suggestions for topics or guests, send an e-mail to [email protected]
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Thanks for listening to the SuperOffice podcast. In this episode, our host Hans Chr. Grønsleth will talk to our Chief evangelist Erik Eide about three topics. An exciting new version of Request management is ready for pilot customers. And we have news on getting a complete overview of requests or tickets to your sales and projects. If you are using the mobile client for SuperOffice, aka Mobile CRM, you can now create documents on the fly from your phone. Edit contracts created by members of your team. And we top it off with what you can do with sustainable scripting in your cloud-based and mobile-based CRM solution.
Interested in signing up for our pilot programs?
https://community.superoffice.com/en/product-releases/pilot-programs/
If you tell a friend and share this podcast, thank you.
If you have a tip for some topics or guests, just email hc[att]superoffice.com -
In this episode of the SuperOffice podcast, our host Hans Chr. Grønsleth talks to Michael Ærø from Implement Consulting Group. Michael has a long experience in sales development and is a true champion when teaching and explaining what needs to be done to succeed in sales.
Virtual prospecting is essential for Sales teams. Something does not change, but we must adapt to the new times. Selling is challenging, and you need to step up your game in tough times.
We start with pain as a driver for change. Pain is personal, job-specific and quantifiable. How can you and your teammates create pain sheets that fit job titles in your favourite industry?
Which prospecting vehicles can you use, and how can you create and improve them?
Have you heard about the SNAP model? Simple, invaluable, aligned and prioritized are keywords here.
And lots more.
Happy listening. And thanks for sharing the SuperOffice podcast with a friend or a colleague.
If you have tips on topics and quests, bring them to [email protected] -
Account-based marketing is a focused approach to B2B marketing in which the marketing and sales teams work together to target best-fit accounts and turn them into customers. In this episode, our host Hans Chr. Grønsleth talks with SuperOffice CMO Fredrik Selander about what ABM is and how you can get started with using this tactic to grow your business.
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Solving problems for customers is vital for all companies. In this episode, HC has a conversation with two experienced support agents. We discuss topics like:
What kind of services do we provide What is the best way, or quickest way to contact support Top three common problems and how to solve them.We also cover how important it is to be caring or empathetic, have a smile in your voice, how to make a stressed customer calm down and why it is important to subscribe to our statuspage.superoffice.com for real-time updates.
In the end, you can also get some advice if you are running your own support or customer service department. The key takeaways here are to organize your system setup in advance, show passion and be humble in your interaction and last but not least, keep in touch with your customers if it takes time to solve their issues. Happy listening.
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Thanks for telling others about the SUperOffice-podcast. If you have tips for topics or guests, just send an e-mail to [email protected].
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In this episode, I talk with our own Sandra Ugland. She's the go-to person when customers want to get started with Marketing. We discuss what it is, and how to get started and Sandra shares some tips and best practices.
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Casper Ruud is ranked number 3 in the world of tennis. His dedication and his team's effort are making him improve a little bit every day. Can salespeople and sales coaches learn something from Casper? Listen in and get some inspiration. I certainly got some.
NOTE: We have fixed the sound and re-published it. We hope all is good now. Thanks for pointing this out.
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A nice discussion for CMOs, CEOs and CROs. What? Simply how to succeed with new marketing dashboards and our new sales targets.
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More on document management, Sharepoint integration, create your own archives, configure screens, join pilot programs and improve customer relations with CallerID and more.
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