Episódios
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Welcome to another insightful episode of Agile&Me, the podcast for leaders in physical therapy. In this episode, we address the critical issue of clinician turnover with expert guests Wayne Shaw, a seasoned practice owner with 30+ years of experience, and Jamie Farkas, a senior HR leader at Alliance Physical Therapy Partners.
Discover the real costs of clinician turnover, including recruitment and training expenses, and the impact on team morale and clinic operations. Wayne and Jamie provide expert insights into the economic impacts and share effective retention strategies to maintain a thriving workplace culture. Their discussion offers valuable advice for practice owners and HR professionals managing workforce challenges in healthcare.
Tune in to learn how proactive strategies and strong organizational culture can tackle turnover challenges, ensuring success and stability for your practice. This episode is essential for anyone interested in healthcare management and leadership.
To learn more about us, visit our website at https://www.allianceptp.com/
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For our 50th episode of Agile&Me, Richard Leaver dives into a captivating conversation with Kevin Takao, a seasoned legacy owner. Kevin shares his inspiring journey, from the early days of setting up his physical therapy clinic to the pivotal moment of partnering with Alliance. He offers a behind-the-scenes look at the due diligence support and the transformative changes experienced post-partnership. Tune in for a deep dive into the intricacies of Kevin’s fascinating entrepreneurial path.
To learn more about us, visit our website at https://www.allianceptp.com/
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In this episode of Agile&Me, Richard Leaver welcomes back Mark Setlock, Director of Payor Relations at Alliance Physical Therapy Partners. Leveraging his extensive experience of over fifteen years, they both discuss contract negotiation, adjustments, rate increases, and a variety of other topics.
To learn more about us, visit our website at https://www.allianceptp.com/
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In this episode Richard Leaver leads engaging discussions with Jillian Lam, who works within Alliance Business Development, and David, Senior Vice President at Alliance Physical Therapy Partners. Discussing the landscape of M&A activity, insights on valuations, sales outlooks and future industry predictions.
To learn more about us, visit our website at https://www.allianceptp.com/
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In the second episode of the Agile&Me Payer Contracting series, Richard Leaver hosts Mark Setlock, Director of Payor Relations at Alliance Physical Therapy Partners. Mark delves into essential contract elements therapists need to understand – covering rates, term length, termination clauses, timely filing, payment promptness, arbitration procedures, future amendments and other crucial components.
To learn more about us, visit our website at https://www.allianceptp.com/
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In this episode of Agile&Me, Richard Leaver is joined by Mark Setlock, Director of Payor Relations at Alliance Physical Therapy Partners. With over 15 years of experience, Mark shares his journey from the hospital level to PT. Together, they unravel, payor contracts, discussing their historical context and dissecting the advantages and disadvantages of being in or out of network for both patients and providers.
To learn more about us, visit our website at https://www.allianceptp.com/
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In this episode of Agile&Me, Richard discusses the complexities of medical records in healthcare with Tiffany Warden. Covering a range of topics including the historical shift to electronic records, patient rights governed by HIPAA, the financial consequences of non-compliance with regulations and challenges in managing medical record requests from patients, payers, and state agencies.
To learn more about us, visit our website at https://www.allianceptp.com/
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Richard sits down with Steve DiPaola, the CEO of Empower Physical Therapy. Exploring challenges faced by the outpatient physical therapy sector in 2023 – from labor shortages to reimbursement issues and administrative burdens. Steve shares insights into how Empower PT has tackled these challenges, emphasizing agility and strategic approaches. As they reflect on the dynamic landscape of 2023, the conversation extends to predictions for 2024, foreseeing innovations and policy shifts.
To learn more about us, visit our website at https://www.allianceptp.com/
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In this episode Richard is joined by Joanna Bailey, who shares her experiences with physical therapy – both the positive and the less-than-stellar. While our previous conversation with Joanna focused on her successful journey with physical therapy, today, we explore the lessons to be learned from instances where the experience didn't meet expectations.
Joanna's story sheds light on the crucial elements of successful physical therapy, including thorough assessment, therapist-patient engagement, attentive listening, and effective leadership within the clinic.To learn more about us, visit our website at https://www.allianceptp.com/
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Welcome to another episode of Agile and Me, a Physical Therapy Leadership Podcast series. In this episode, we dive into the world of patient experiences with our special guest, Joanna Bailey. Joanna, who has been a recurrent patient of physical therapy, brings a unique perspective to the table.
What sets Joanna apart is her extensive background in healthcare, spanning three decades. As a minister and hospital chaplain, she's been a vital part of interdisciplinary discussions with rehabilitation teams, both in pediatric and adult care settings. With a keen eye for chart notes and a deep understanding of what physical therapists look for in their assessments, Joanna offers invaluable insights.
Tune in as Joanna shares her personal journey as a patient, highlighting her positive experiences at a clinic. Discover the key factors that made her journey exceptional and what clinic directors can learn from her firsthand encounter.
Joanna provides a little bit of backgroundRegistration and onboarding10 minutes in, The initial visit – The evaluationFollow up visitsDischarge experienceWhat things went well?How could the experience have been improved?To learn more about us, visit our website at https://www.allianceptp.com/
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In this thought-provoking episode, Richard sits down with Meredith Caston, the mind behind Non-Clinical PT, to unravel the complex issues leading to the alarming shortage in healthcare workers, and what it means for the industry. They delve into eye-opening statistics from the Kaiser Family Foundation and discuss the growing mental health crisis among healthcare professionals exacerbated by the COVID-19 pandemic.
The widening gap between healthcare workforce supply and demandHow the pandemic has fueled stress and mental health issues among cliniciansThe role of education costs, societal factors, and workplace conditions contributing to burnoutBarriers to entry and the unmet potential of foreign-trained healthcare professionalsThe importance of addressing problems at individual, educational, and societal levels
Key Takeaways:To learn more about us, visit our website at https://www.allianceptp.com/
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This episode is a must-listen for anyone looking to understand the changing dynamics of stress, anxiety, and burnout in the physical therapy world.
In this episode, Richard warmly welcomes back Meredith Castin from the Non-clinical PT. The two revisit a topic previously discussed: burnout in the field of physical therapy. With the world having moved past the initial waves of COVID-19, they reflect on how the narrative surrounding burnout has evolved.
Meredith, a physical therapist and influencer, discusses the intertwining nature of mental health and professional burnout, shedding light on its many facets. As they delve deeper, the conversation touches upon the economic, political, and healthcare challenges faced today.To learn more about us, visit our website at https://www.allianceptp.com/
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Welcome to another enlightening episode of the Alliance Leadership Podcast hosted by CEO Richard Leaver. In this engaging discussion, we dive deep into the attributes and traits that lead to leadership success with our special guest, Joseph Laporta, a renowned expert in the field of leadership development.
Joseph Laporta brings a wealth of work experience and insight into what it takes to become a successful leader. The book he is featured in, “Habits of Success – What Top Entrepreneurs Routinely Do in Business and Life,” outlines essential attributes and behaviors that contribute to success in leadership, entrepreneurship, and personal development.
In this episode, we explore:
Joseph's Unique Leadership Journey: How his personal work experience and adversity shaped his leadership success.Attributes of Success: Unpacking the key factors, including hard work, focus, resilience, and continuous learning that drive achievement.The Importance of Quantity and Intensity: Why duration and focus are vital components of hard work, as outlined in the famous saying, "You only get out what you put in."The Role of Adversity: How challenges and setbacks can ultimately contribute to long-term growth and success.The Right Experience: Understanding what it means to gain the 'right experience' in leadership and why it matters.No Shortcuts to Success: A candid conversation about the relentless pursuit of clear vision, continuous learning, taking action, and authenticity.Join us for this inspiring and educational conversation with Joseph Laporta, filled with practical insights and wisdom for aspiring leaders, physical therapists, and anyone looking to grow in their careers.
Listen now and subscribe to the Alliance Leadership Podcast for more expert insights into the world of physical therapy, leadership, and personal development.
To learn more about us, visit our website at https://www.allianceptp.com/
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In this episode, Richard sits down with speaker, author, and former physical therapist, Amy Lafko. Diving into the diverse topic that is "What is a people-first approach?" Find Amy's book "People First" here
What is a People First approach?A People First approach is a mindset/philosophy of leadership and not a series of tactics.What are the foundational building blocks/attributes of a People First Approach?Until recently there has been a focus on Patient First. How is this different?How have changes within the structure of healthcare employment and delivery over the last 10 years forced managers/owners to rethink how we lead people?Are generational differences impacting the way we need to lead and manage?How did Covid impact the way we should lead/manage?What practical steps can private practice owners take immediately to start along the path of a People First approach?What are the consequences of not changing to an employee-first mindset? How have we seen this?
As a Physical Therapist, Amy spent years in school learning best practices for patient care and how to put the patient first. Like so many technically skilled clinicians, she advanced to a leadership role. Spending 20+ years in operational leadership, she had an epiphany: Putting the customer first isn’t the path to success or fulfillment. Rather, the most successful organizations and practices put their people first – and exceptional customer care, profitability, and effectiveness naturally followed.To learn more about us, visit our website at https://www.allianceptp.com/
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Richard sits down and talks to Perry Ashley of Perry Ashley Coaching and talks about the role self-awareness plays in being a good leader. This topic is great for clinic directors and physical therapists but also incredibly relevant for anyone who finds themselves in a leadership role of any capacity. Or for those who are looking to do some self-improvement. Interested in becoming a better leader?
Visit Perryashleycoaching.com or connect with Perry on LinkedIn @Perryashleyptcpqc or shoot her an email at [email protected]! See our library of podcasts on our website by clicking hereTo learn more about us, visit our website at https://www.allianceptp.com/
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Trials and Tribulations of a New Clinic Director:
IntroductionsWhat surprised you most about taking on becoming a Clinic Director?How could you have been better prepared when changing roles?What do you enjoy most about the role of Clinic Director?What are the three things you need from an employer to help you succeed as an emerging leader?What do you feel are some of the key attributes you need to be an effective Clinic Director?What areas of the business do you feel additional training would be helpful?Final thoughts/words of wisdom.Being a clinic director of an outpatient physical therapy clinic can come with a lot of ups and downs. Being a NEW clinic director can often come with more downs than ups if you don't have the right team behind you. Richard Leaver talks with Megan Philipp, PT, DPT, who recently became the new clinic director of one of our Advent locations in Grand Rapids, Michigan. Getting to understand her journey as a clinic director who is partnered with Alliance.
To learn more about us, visit our website at https://www.allianceptp.com/
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In this episode, we mix things up by letting Jillian Lam from our own Mergers and Acquisitions team take the lead in discussing the moving and shaking that is happening in the business side of the physical therapy world.
To learn more about us, visit our website at https://www.allianceptp.com/
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Richard Leaver sits down with the director of Marketing at Alliance PTP, Sam Lewakowski. In this episode, the two discuss utilizing social media in the healthcare industry. Which platforms to use, how to use them, and what each platform can bring to your clinic.
Thinking about partnering with Alliance PTP? Visit the Partner With Us section of our website to learn more.
To learn more about us, visit our website at https://www.allianceptp.com/
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In this episode of Agile and Me, Richard Leaver shares a conversation with Paul Martin about the process of selling your practice, from the necessary steps to take before putting your practice on the market to potential pitfalls to watch out for during negotiations. Tune in to learn a few tips and tricks that could help your practice earn a little more money!
To learn more about us, visit our website at https://www.allianceptp.com/
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In this podcast titled “2022 in review and predictions for 2023” we have the great pleasure of speaking with Ajay Gupta, Chief Executive Officer of Physical Rehabilitation Network (PRN), one of the most prominent physical therapy partnership networks.
Our discussion with Ajay focuses on:
· Overview of 2022 for the outpatient physical therapy sector· What the main challenges and opportunities were in 2022
· The current challenges associated with recruitment and retention
· The short and medium-term consequences of staffing challenges to clinic owners and patients
· The impact of the macroeconomic headwinds and increased cost of doing business to small private practice owners and the outpatient PT sector as a whole
· Managing anticipated strong demand for outpatient physical therapy
· The current and future role of virtual PT as a conduit for care delivery.
· 2023 predictions
Want to learn more, visit our website hereTo learn more about us, visit our website at https://www.allianceptp.com/
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