Episódios

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    In this AKNF edition of the DTC Podcast, we’re joined by Pilothouse’s Jordan Gordon, Director of Retention and Email Marketing. Hot on the heels of launching his own show under the DTC Podcast Network, Jordan shares powerful insights from TWBERP (The World’s Best Email & Retention Podcast). Learn how to turn email into a sustainable revenue machine by optimizing key steps like deliverability, segmentation, and monthly messaging.

    SUBSCRIBE TO TWBERP➝ https://open.spotify.com/episode/7Mof4UScME42Xga3Rq6x0M

    Highlights from this episode:

    Four Pillars of Email Revenue: Inboxing, welcome sequences, funnel support, and maintaining a steady frequency of monthly messages.

    Why Repeat Purchasers Fuel Growth: Jordan explains why retention drives both revenue and long-term acquisition stability.

    Essential Black Friday Tips: Start early, stay consistent, and focus on high-impact messaging to capture maximum wallet share.

    Keep It Simple: How leading brands avoid unnecessary complexity in design and segmentation for a streamlined, effective email program.

    Jordan’s actionable insights make this episode a must-listen for anyone looking to take their DTC email strategy to the next level. Search “TWBERP” to catch all of Jordan’s top tactics or listen in to this episode of the DTC Podcast for an all-killer breakdown!

    Timestamps

    0:00 Introduction to AKNF with Jordan Gordon

    2:00 Importance of Email as a Buffer in Marketing

    5:00 Structuring Effective Email Campaigns

    8:00 Building Customer Relationships through Themed Email Content

    10:00 Why Consistency Matters in Brand Marketing

    13:00 Key Black Friday Insights for Email Marketers

    15:00 Strategies for Email Segmentation and Privacy Updates

    18:00 Preparing for Big Events with Pre-Planned Email Drops

    21:00 Anchoring and Cognitive Bias in Marketing

    24:00 Where to Get More from TWBERP

    Hashtags

    #EmailMarketing #RetentionStrategies #EcommerceGrowth #DTC #CustomerEngagement #MarketingTips #Podcast #BlackFridayPrep #SEO #DigitalMarketing

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Welcome to the DTC Podcast! In this episode, brand strategist and cultural commentator Eugene Healey, known for his insights on Instagram and TikTok as @eugbrandstrat, joins us to break down the latest findings from “The Awareness Advantage,” a report by Tracksuit and TikTok for Business. Eugene discusses the report’s key insights into how brand awareness fuels better performance metrics and why brands should abandon the outdated “brand vs. performance” debate. This episode digs into strategies for building sustainable brand equity, the critical role of cultural alignment, and actionable tactics for DTC brands to stand out in a crowded marketplace.

    Download the report: https://www.gotracksuit.com/au/report/the-awareness-advantage

    Eugene explains why integrating brand-building with performance marketing isn’t just smart; it’s essential. Tracksuit’s report reveals how brand awareness amplifies performance marketing effectiveness, leading to higher conversion rates and more efficient ad spend. We also explore Eugene’s thoughts on creating cultural resonance, niche-at-scale strategies, and why chaotic content alone won’t make a brand memorable.

    Timestamps:

    0:00 Introduction to Eugene Healey and Brand vs. Performance

    2:05 Creativity Over Budget on New Media Platforms

    4:20 Duolingo’s Success and Unhinged Brand Marketing

    6:45 Deep vs. Broad Strategy for Brand Building

    9:10 The Shift to Offline Experiences as Luxury Goods

    11:45 AI’s Impact on Brand Building and Social Proof

    14:20 Fragmented Content Strategy in Modern Branding

    16:55 Navigating the Future of Brand Building in DTC

    19:20 The Challenges of Being a Brand Creator Today

    Hashtags:

    #BrandBuilding #MarketingStrategy #DTCBrands #ContentCreation #NewMedia #BrandVsPerformance #SocialMediaMarketing #CreativityInBranding #AIGeneration #DigitalMarketing

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Estão a faltar episódios?

    Clique aqui para atualizar o feed.

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    In this episode of the DTC Podcast, Pilothouse’s Amazon specialists, Rob and Clifford, dive into the nuances of Amazon’s “cold start” problem and how to leverage the “honeymoon phase” to make new products stand out. They also reveal expert tips on maximizing profitability during Amazon’s high-traffic sales events. Tune in to learn how effective listing variation structures and strategic bidding can dramatically impact your brand’s Amazon success.

    Key takeaways:

    Cold Start & Honeymoon Phase: Why Amazon gives new products an algorithmic “honeymoon” period and how to optimize your listing to capitalize on it.

    Variation Strategy: How to structure product variations (like colors or sizes) to streamline customer experience and drive conversions.

    Sales Season Strategies: Techniques to minimize ad costs during peak sales events and boost overall profit.

    Timestamps:

    0:00 Introduction & Importance of Amazon Variation Structure

    2:10 Understanding the Amazon Cold Start Problem

    4:35 The Role of Amazon’s Honeymoon Phase for New Products

    7:00 Optimizing Product Listings to Rank in Searches

    9:15 Effective Use of Variation Structures for Better Shopping Experience

    11:40 Prime Day Strategy: Profitability and Bidding Tips

    14:05 Maximizing Amazon Ad Spend During Q4 and Black Friday

    Hashtags:

    #AmazonSellingTips #EcommerceStrategy #AmazonSEO #PrimeDay2024 #AmazonProductLaunch #AmazonVariations #DTCMarketing #AmazonOptimization #BlackFriday2024 #AmazonSales

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Hello and welcome to the DTC Podcast! Today, we’re excited to have Nick Lamothe, Senior Director of Custom Footwear at Crocs, join us. Nick’s role is all about transforming the way Crocs approaches customization for B2B and team markets, adding value for corporate clients, sports teams, and more.

    In this episode, we explore:

    How Crocs leverages customization to tap into B2B and team markets

    Key strategies in lifecycle marketing and partnerships that support customization growth

    The process behind scaling a custom product offering within a major global brand

    Let’s dive in and explore how custom footwear is changing the game for Crocs.

    Timestamps:

    00:00 - Introduction: Custom Crocs and UGC with Nick Lamothe

    02:00 - Nick’s Career Journey from Adidas to Crocs

    06:00 - The Rise of Custom Crocs for B2B and Sports Teams

    10:00 - Organic Growth and Lead Generation in Custom Footwear

    14:00 - Customization Challenges and Future Innovation with AI

    18:00 - Partnering with Creators for Limited Edition Crocs

    21:00 - Expanding Customization Globally and Operational Goals

    25:00 - Perceived Value of Custom Crocs for Brand Partnerships

    27:00 - Closing Thoughts: Endless Possibilities with Custom Crocs

    Hashtags:

    #CustomCrocs #DTCpodcast #NickLamothe #CrocsCustomization #EcommerceGrowth #UserGeneratedContent #DigitalMarketing #BrandCollaborations #FootwearTrends #PersonalizedProducts

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Welcome to the DTC Podcast, where Pilothouse’s Adam and Zavire share essential marketing "don'ts" to help brands optimize their Q4 efforts and avoid costly pitfalls. With Q4’s unique pressures on ad spend and competition, they outline common campaign missteps and how to stay agile in the high-stakes holiday season.

    Key Insights:

    Set Realistic Goals: Look at last year’s data and set clear, achievable KPIs to stay grounded.

    Start Planning Early: Use Q2 and Q3 for testing so Q4 is for execution, not experimentation.

    Competitor Awareness: Monitor competitor strategies to avoid unnecessary cost hikes.

    Strategic Discounting: Skip discounts on best-sellers; maximize profit where it’s impactful.

    Adapt Your Creative: Update ads to align with seasonal changes, even with minor tweaks, to boost engagement.

    Holistic Budgeting: Don’t neglect the full funnel—retargeting and top-of-funnel investments lead to more sustainable results.

    Tune in to make sure you’re prepared to dodge these Q4 missteps and optimize each dollar you spend this season.

    Timestamps:

    00:00 - Intro & The Biggest Q4 Don'ts

    02:10 - Importance of Realistic Goals

    04:50 - Starting Early for Q4 Success

    07:20 - Competitor Activity Awareness

    10:15 - Budgeting Wisely for Increased CPMs

    12:30 - Avoid Discounting Best Sellers

    15:10 - Leveraging Urgency and Scarcity

    18:25 - Don’t Run Out of Stock

    21:05 - Adapting Creative for the Season

    23:45 - Recognizing Regional & Cultural Holidays

    25:30 - Full-Funnel Strategy for Q4

    27:00 - Avoid Excessive Testing During Q4

    Hashtags:

    #Q4Marketing

    #HolidaySalesStrategy

    #MarketingDonts

    #DigitalAdvertising

    #Q4Tips

    #EcommerceGrowth

    #ConsumerInsights

    #MarketingStrategy

    #CompetitiveAnalysis

    #ConversionOptimization

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    In this episode, Eric interviews Elery Pfeffer, CEO & Founder of Nift, and Geoff Sanders, CMO of Firstleaf, on how Nift’s targeted gifting platform helps Firstleaf scale its wine subscription business.

    Geoff shares how Firstleaf has increased its investment in Nift 10x over two years while maintaining strong unit economics, a challenge many DTC brands face in a competitive marketplace.

    Scale User Acquisition Reliably with Nift's Gifting Network: https://www.gonift.com/business/

    Try Firstleaf's Wine Subscription on a special deal: https://www.firstleaf.com/dtcpodcast

    Key insights you’ll learn:

    How Nift’s gift-based approach works for publishers and advertisers.

    The power of scaling customer acquisition while maintaining profitability.

    How Nift’s data-driven targeting improves customer acquisition efficiency.

    Timestamps:

    0:00 Introduction to Firstleaf and Nift Partnership

    2:00 Challenges in Scaling Firstleaf's Wine Subscription Service

    4:00 Nift’s Unique Gifting Model Explained

    6:00 Advantages of Combining Customer Discounts and Media Spend

    8:00 Optimizing Customer Acquisition Cost with Nift

    10:00 Importance of Testing New Channels and Scaling with Nift

    12:00 Selecting the Right Brands and Publishers for Gifting

    Hashtags:

    #Firstleaf #NIFT #WineSubscription #CustomerAcquisition #DigitalMarketing #GiftingStrategy #EcommerceGrowth #SubscriptionModel #BrandCollaboration #DTCMarketing #MarketingTrends #BusinessGrowth #TopOfFunnel #CustomerExperience #WineClub

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    In this episode of the DTC Podcast, we sit down with Marco Canora, founder of Brodo, a leading bone broth brand. Marco shares the journey of how he took his passion for cooking and transformed a small window serving broth in New York City into a thriving direct-to-consumer bone broth business. As a celebrated chef with over 30 years of culinary experience, Marco explains how he combined his expertise in nutrition with traditional broth-making methods to build Brodo.

    Throughout the episode, we explore how Brodo grew from selling broth to busy New Yorkers to becoming a powerful DTC broth brand. Marco reveals the secrets behind scaling a food business without compromising the quality of the broth. He dives deep into the importance of storytelling, product education, and maintaining traditional cooking methods in the competitive bone broth category.

    Key takeaways include:

    How Marco transitioned from a brick-and-mortar restaurant to a DTC broth business.

    Why maintaining traditional broth-making techniques is key to Brodo’s success.

    The role of storytelling in building customer loyalty and driving broth sales online.

    If you're looking to learn how to grow a DTC food brand while staying true to your product's roots, this episode is packed with valuable insights from one of the leading voices in the bone broth space.

    Timestamps:

    0:00 Introduction to Marco Canora and Brodo’s Journey

    2:30 The Origins of Brodo’s Bone Broth Window

    5:00 Marco’s Health Journey and Brodo’s Impact

    8:20 Transitioning from Shops to Direct-to-Consumer

    11:00 Scaling and Marketing Brodo through Meta Ads

    14:00 Importance of Storytelling in Building Brodo’s Brand

    16:30 The Future of Brodo: Expanding Direct-to-Consumer

    Hashtags:

    #BrodoBroth #BoneBroth #DTCPodcast #DirectToConsumer #MarcoCanora #HealthyEating #BrothBenefits #EcommerceGrowth #FoodEntrepreneur #NYCRestaurant #WellnessJourney #OrganicProducts #DTCGrowth #StorytellingMarketing #NutritionFacts

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    In this episode of the All Killer No Filler DTC Podcast, we’re diving into some of the most common and "spooky" mistakes in media buying with Pilot House’s digital marketing team: Taylor Cain, Aves, and Grayson Rudzki. These experts share insights on how to optimize ad performance by avoiding simple yet costly errors that frequently plague ad campaigns.

    Key Takeaways Include:

    Creative Alignment: How disjointed messaging between ads and landing pages is burning your ad budget.

    Ad Copy Best Practices: Why revisiting and testing your ad copy, headlines, and even emoji use is critical in today's fast-scrolling environment.

    Funnel Continuity: How creating a cohesive experience from the ad click to the post-click can dramatically increase conversions.

    Retargeting Done Right: Why retargeting ads should provide something new, not just reintroduce your brand.

    These tactical insights can help you take your media buying and ad strategies to the next level, especially as Q4 approaches.

    https://oldmediaisdead.com/the-written-word/2015/10/29/top-ten-most-cryptic-and-esoteric-new-emoji

    Timestamps:

    [00:00] Avoiding Early Ad Mistakes

    [02:30] The Power of Proper Ad Copy and Headlines

    [05:00] Building Alignment in Ad Campaigns

    [08:00] Effective Calls to Action

    [11:30] Spooky Ad Retargeting Pitfalls

    [14:00] Dynamic Product Ads (DPAs) and Frames for Q4

    [16:30] Fun Halloween Costume Ideas from the Team

    Hashtags:

    #MetaAds

    #AdOptimization

    #AdCopyTips

    #CreativeMarketing

    #DigitalMarketing

    #Retargeting

    #DynamicProductAds

    #DTCMarketing

    #Q4AdStrategies

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    In this episode of the DTC Podcast, we sit down with Gabrielle Noakes, Ecommerce Manager at Dixxon Flannel Co., and Priya Patel, Director of Product Marketing at Okendo. Dixxon Flannel is known for its dedicated cult following and limited-edition flannel drops.

    Learn how Gabrielle and her team leveraged Okendo’s review and loyalty tools to deepen customer engagement and increase Average Order Value (AOV) by 12%.

    Discover how Okendo can transform your brand’s growth. Build a thriving loyalty program and generate more reviews➝ https://okendo.io/loyalty/?utm_source=dtcpodcast&utm_medium=podcast&utm_campaign=24_q4dtcpodcast

    Key Takeaways:

    Harnessing Customer Feedback: Implementing post-purchase review requests increased reviews to 70,000+ in just two years.

    Custom Loyalty Programs: Dixxon’s DILF (Dixxon Insider Loyalty Fam) program was tailored to their audience, resulting in 20,000 sign-ups since June.

    Boosting AOV: Loyalty members spend 12% more than non-members, showing the power of a well-targeted loyalty program.

    Why Listen:

    Discover how custom review strategies can transform customer feedback.

    Learn about integrating brand culture into loyalty programs to drive engagement.

    Gain insights into managing product drops and maximizing their impact through customer loyalty.

    Timestamps:

    0:00 - Dixon's Origin Story

    2:00 - Cult Following and Limited Edition Flannels

    4:00 - Creating Authentic Brand Loyalty

    6:30 - How Okendo Supports Dixon's Loyalty Program

    10:30 - Successful Collaborations: Metallica and More

    13:00 - Using Customer Feedback to Improve Products

    17:00 - Building a Full Customer Marketing Strategy with Okendo

    21:00 - Peak Flannel Season and Expanding Product Line

    25:00 - Planning for Black Friday and Holiday Season with Okendo

    Hashtags:

    #DixonFlannel #CustomerLoyalty #Okendo #DTCPodcast #BrandCollaboration #FlannelFashion #MetallicaCollab #EcommerceMarketing #CustomerReviews #LoyaltyPrograms #ShopperEngagement #BlackFridayPrep #HolidayShopping #CustomerFeedback #FlannelSeason

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    In this special edition of the DTC Podcast, we revisit Bart Szaniewski's powerful presentation from the C-Suite Mastermind in Victoria, BC. Bart, co-founder of DadGang.co, shares his incredible journey from selling his first 100 hats to surpassing 250,000 hats sold.

    What started as a simple idea between friends—celebrating fatherhood with style—has blossomed into a multimillion-dollar business. Bart emphasizes the power of keeping things simple while scaling, a principle that has helped DadGang build organic partnerships with top athletes and global organizations, all fueled by one unifying message: pure dad pride.

    Key Takeaways:

    Simplicity at scale: How DadGang grew from a small project into a scalable brand without over-complicating processes.

    Organic growth: The power of natural, organic partnerships with major athletes like Mookie Betts.

    Community-first marketing: Bart's strategies for building a strong, loyal customer base through authenticity and connection.

    Tune in to discover how Bart’s commitment to simplicity and community helped DadGang become an iconic brand for dads everywhere.

    Timestamps:

    00:00:00 - Introduction

    00:02:45 - Building a Loyal Dad Community

    00:05:15 - From Organic Growth to Celebrity Endorsements

    00:09:00 - Keeping Marketing Simple for Dads

    00:12:30 - Collaborating with Athletes Like Mookie Betts

    Hashtags:

    #DadGang #DadsCommunity #Fatherhood #DTCBrand #HatsForDads #BartSzaniewski #MookieBetts #DTCMarketing #DadLife #CommunityDrivenBrand

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Hello and welcome to DTC Podcast. Today we're previewing the newest podcast on the DTC Podcast Network, Pilothouse's Jordon Gordon hosting the WORLD'S BEST EMAIL AND RETENTION PODCAST!

    Subscribe to TWBERP here: https://podcasters.spotify.com/pod/show/twberp/episodes/Ep-2-BFCM-Email-Strategies--What-Works-and-What-Doesnt--TWBERP-e2pheu2

    Get ready for Black Friday and Cyber Monday with Pilothouse's Jordan Gordon as he dives into the email and SMS strategies that drive serious sales during the busiest time of the year.

    In this episode, we explore why consistency is your best friend when crafting Black Friday emails, and why saying “40% off” for the sixth time isn’t just okay—it’s essential.

    Discover:

    How to segment your audience for maximum impact

    The surprising truth about customer purchase behavior during BFCM

    Why SMS is a game-changer for inbox competition

    Tips to turn your Black Friday buyers into loyal repeat customers

    Timestamps:

    00:00 - Introduction to the world's best email and retention podcast

    02:00 - Optimizing Black Friday email messaging strategies

    04:15 - Insights on customer purchase behavior during Black Friday

    06:30 - Importance of SMS for inbox competition during Black Friday

    09:00 - Segmentation strategies for maximizing Black Friday results

    12:00 - Turning Black Friday buyers into repeat customers

    Hashtags:

    #EmailMarketing #RetentionStrategies #BlackFridayMarketing #SMSMarketing #CustomerSegmentation #EcommerceTips #DTCGrowth #DigitalMarketing #CustomerRetention #CyberMondaySales

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    In this episode of the DTC Podcast, host Eric Dyck sits down with Liam Millward from Instant and Lachi Agnew from July to explore how cutting-edge email retargeting is transforming the way DTC brands engage with customers.

    Try Instant.one ➝ https://www.instant.one/

    July, a high-end luggage brand, faced a challenge—how to convert more visitors into buyers when their product isn’t consumable and relies heavily on winning the first purchase. That’s where Instant came in.

    This conversation dives deep into how July used Instant’s shopper identification tool to send more targeted emails to previously anonymous visitors—leading to a 20% lift in incremental revenue through A/B testing. The episode also unpacks the technical differences between Instant and other data-focused tools.

    Key insights:

    How July tested Instant’s technology: A/B testing showed 20% more revenue from email flows.

    High-intent targeting: Emails are only sent to visitors showing purchase intent (e.g., cart abandonment or multiple visits).

    Low setup cost: Instant is plug-and-play, with integration completed in 3 days.

    Staying compliant with Google rules: Minimal email sends with a focus on intent-driven messaging ensures compliance with stricter spam guidelines.

    Competing in Q4: Why tools like Instant are essential for maximizing Q4 marketing budgets.

    Connect with Lachi and July:

    https://www.linkedin.com/in/lachi-agnew-2b495bb9/?originalSubdomain=au

    Connect with Liam at Instant.one: https://www.linkedin.com/in/liammillward/

    Timestamps:

    00:00 - Introduction to Paid Acquisition Challenges

    02:00 - Identifying Anonymous Web Traffic with Instant

    04:00 - July's Growth Story and COVID Impact

    06:00 - Increasing Email Reach and Revenue with Instant

    08:30 - Black Friday and Cyber Monday Strategies

    11:00 - Optimizing Email Flows for Higher Conversions

    14:00 - Partnerships and Marketing Successes

    16:30 - A/B Testing for Improved Marketing Results

    18:30 - The Benefits of Instant's Automation Features

    21:00 - Key Insights on U.S. Market vs. Australia

    Hashtags:

    #PaidAcquisition #EmailMarketing #CustomerRetention #EcommerceGrowth #BlackFriday #CyberMonday #JulyLuggage #EmailFlows #MarketingAutomation #InstantROI #DTCPodcast

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Today we're revisiting Apex Operator Sarah Carusona's talk from C-Suite Mastermind in Victoria BC.

    Sarah has masterminded growth for brands like Olukai, Roark and now Alpha Lion along with cutting her teeth in the trenches of performancing marketing with Common Thread Collective.

    In C-Suite Talk she gives you a simple mathematical model where the math actually maths, that actually leads you to your growth goals.

    The ecom hiking map metaphor

    Why last touch attribution still rules the day

    Topline and bottom line dollars are the most important ones

    Timestamps

    00:00 - Intro to Sarah Carusona's Growth Strategy 02:15 - Importance of Real Math in E-commerce Attribution 04:30 - Aligning Business Goals with Key Metrics 06:55 - Balancing New and Repeat Orders for Growth 09:20 - Utilizing Last Touch Attribution and MMM for Clarity 11:35 - Forecasting and Adjusting for Seasonal Trends 13:55 - Leveraging Organic Video Strategy and TV for Brand Recall 16:30 - The Role of YouTube and Streaming in Brand Awareness 18:45 - Q&A and Wrap-up

    Hashtags

    #EcommerceGrowth #DTCStrategy #MarketingAttribution #SEO #BrandGrowth #CustomerRetention #BusinessMetrics #YouTubeMarketing #TVAdvertising #GrowthStrategy

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    On today's AKNF we're revisiting Warp Drive's Brett Turner's talk at C-Suite Mastermind about the state of CRO in 2025 and the art of not leaving money on the table...

    This talk focuses on helping you nail your testing methodologies so you can actually be sure that the tests you're running are actually working, also providing some fun live landing page and product page breakdowns that are worth finding on YouTube for the full experience.

    Timestamps:

    00:00 - Intro to CRO Strategy

    02:10 - Importance of Page Speed in CRO

    04:45 - Segmenting Traffic for Better CRO

    07:15 - Tools for Landing Pages and Testing

    09:30 - Headless Commerce Explained

    12:20 - Live Website Audit and Key Takeaways

    15:45 - Best Practices for Optimizing Above-the-Fold Content

    18:30 - Audience Q&A and CRO Tips

    20:55 - Final Thoughts on Building a CRO System

    Hashtags:

    #CRO #ConversionRateOptimization #EcommerceTips #PageSpeed #ShopifyOptimization #DigitalMarketing #LandingPageOptimization #HeadlessCommerce #WebsiteAudit #DTCMarketing #MarketingTips #SEO #ShopifyTips #PerformanceMarketing #EcommerceGrowth

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Welcome to DTC Podcast, today we're sharing another talk from C-Suite Mastermind, with friend of the Podcast Brandon Horoho from Montana Knife Co.

    Brandon came to C-Suite and blew all our attendees away with this authenticity and story, and showed everyone what it looks like to plan ahead...we're talking 2 years of product launces meticulously planned out so that his team never has any questions about what they need to focus on.

    I hope you enjoy it as much as I enjoyed hanging out with Brandon for a few days,

    Timestamps:

    00:00 - Introduction to Brandon Horoho and Montana Knife Company

    02:00 - Origin Story: Building a Legacy Brand

    04:30 - Overcoming Challenges: From Custom Knives to Mass Production

    07:00 - The Drop Model: Scarcity and Community Engagement

    09:30 - Email Marketing Strategy for Product Drops

    12:00 - Expanding the Business: New Product Lines and Collaborations

    14:30 - Challenges in Paid Advertising and Restricted Industries

    17:00 - Growth Through Partnerships and Collaborations

    19:30 - Manufacturing Limitations and Future Expansion Plans

    22:00 - Nurturing the Community: Social Media and User Engagement

    24:00 - Planning Product Drops and Managing Inventory

    Hashtags:

    #MontanaKnifeCompany #DTC #BrandonHoroho #KnifeDrops #EmailMarketing #Entrepreneurship #HuntingKnives #DirectToConsumer #EcommerceGrowth #SmallBusinessTips #BrandBuilding #ScarcityModel #SEO #DigitalMarketing #MadeInUSA #AmericanManufacturing #BusinessExpansion #ContentStrategy #MarketingStrategy #Collaboration

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signupToday's AKNF Podcast is another session from C-Suite Mastermind with Avery from Pilothouse. For her talk she focused on how to grow your brand through ads on social media, in a way that resonates and actually performs with your target audience. Listen and you'll learn practical methods to discover, define, and speak to each of your customer avatars through your social media ads. Work with Aves and Pilothouse ➝ https://pilothouse.coTimestamps:00:00 Introduction & Common Mistakes by Brand Owners05:00 Story of Aunt Lala & Emotional Marketing10:00 Persona Development: Us on Us16:00 Case Study: Big Blanket's Persona Segmentation23:00 The Role of Humor & Getting Weird in AdsHashtags:#MarketingStrategy #BrandIdentity #CustomerPersona #EmotionalMarketing #CreativeAdvertising #PaidSocials #ContentCreation #SEO #DTCMarketing #PilotHouse #AIInMarketing #PersonaDevelopment #AdOptimization #BigBlanket #AdvertisingTactics #TikTokTrends #MarketingTips Subscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signupToday's DTC Podcast is taken from Rick Cadotte's day 2 presentation at C-Suite Mastermind a few weeks back. This event brought together 50 fast growing brands from across the US and Canada for two days of unforgettable learnings and experiences.Rick is the VP of Growth at Four Sigmatic, one of the world's largest ground coffee brands, and this presentation outlines the strategic blueprint he's used to help grow them massively in his time at the helm in marketing.In this talk Rick outlines the small wins that brands can make at each stage of their business, that can add up to MASSIVE results when you stack themStay tuned to directtconsumer.co to hear about upcoming events.Timestamps00:00 - Introduction to the C-Suite Mastermind Event00:02 - Importance of Talking Points in DTC Branding00:05 - Marketing Strategy with CTV Ads00:07 - Roku Ads Manager Overview00:10 - Insights from Rick Cadotte on Brand MomentumHashtags#DTCMarketing #BrandStrategy #CTVAdvertising #RokuAds #FourSigmatic #DTCBrands #MarketingInsights #BrandGrowth #CMarketing #BrandMomentum #DigitalMarketing #MarketingStrategy #Entrepreneurship #BusinessGrowth #MastermindEvent ​Subscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Welcome back to the DTC Podcast! Today, we dive deep into the world of Amazon A+ content with Pilothouse's own Amazon experts, Sabrina and Rob. As your ultimate tool for converting potential customers, A+ content is a must-have for any brand serious about succeeding on Amazon. In this episode, Sabrina and Rob break down exactly how to leverage this feature, covering everything from the basics to advanced strategies like cross-selling and A/B testing.

    Key Insights You'll Learn:

    Why A+ Content Matters: Understand why A+ content is the most crucial part of your Amazon listing and how it’s your last chance to convince customers.

    How to Use Premium A+ Content: Discover how you can access Premium A+ content for free and leverage features like carousels, videos, and hotspots.

    Effective A+ Content Strategies: Learn tips for creating visually stunning and highly informative A+ content that speaks to your customer's needs.

    Actionable Tips from the Episode:

    Leverage Premium A+: It’s free if you meet Amazon's criteria, so ensure you use this feature to make your content stand out.

    Think Like Your Customer: Craft your A+ content by anticipating the problems your product solves and communicating your value proposition effectively.

    Use A/B Testing: Experiment with different formats, layouts, and content types to optimize conversion rates.

    Utilize Lifestyle Imagery: Use imagery that resonates with your audience to create an emotional connection and tell your product’s story.

    00:00 - Introduction to Amazon A+ Content

    04:00 - Designing Effective Amazon A+ Content

    08:00 - AB Testing and Analyzing A+ Content Performance

    12:00 - Restrictions and Guidelines for Amazon A+ Content

    16:00 - Amazon's Evolution in Brand Experiences

    #AmazonAPlusContent #EcommerceTips #ContentStrategy #SEO #AmazonMarketing #DigitalMarketing #ProductBranding #ABTesting #CustomerEngagement #ContentCreation

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Hello and welcome to the DTC Podcast! Today, we’re joined by Peter Hamilton, Head of Innovation at Roku, who shares how Roku is reshaping the connected TV (CTV) advertising landscape. With a new self-service ad platform, Roku is breaking down barriers, allowing DTC brands to easily enter the world of television advertising.

    Get started with Roku Ads Manager for CTV https://advertising.roku.com/solutions/advertise/ads-manager

    Key insights from this episode:

    Democratizing TV Advertising: Roku Ads Manager offers a low-entry point for brands to test TV advertising with budgets as low as $500.

    Interactive Ad Features: Learn about new ad formats that encourage direct viewer engagement through their TV remote.

    Full-Funnel Strategies: How Roku enables DTC brands to leverage CTV for both awareness and direct conversions.

    Tune in to understand how to diversify your marketing channels and make the most of CTV with Roku.

    Timestamps:

    0:00 - Introduction & The Evolution of TV Advertising

    4:50 - The Role of Creative Strategies in CTV Advertising

    9:30 - Roku's Shopify Integration & Action Ads

    14:00 - Best Practices for CTV Advertising Campaigns

    19:00 - Optimizing Ad Spend & The Future of CTV

    Hashtags:

    #CTVAdvertising #RokuAdsManager #DigitalMarketing #TelevisionAds #PerformanceMarketing #eCommerce #ShopifyIntegration #ActionAds #MarketingStrategy #DTCBrands #StreamingAds #AdvertisingTrends #MarketingInsights #AdTech #DigitalAdvertising

    Subscribe to DTC Newsletter - https://dtcnews.link/signup

    Advertise on DTC - https://dtcnews.link/advertise

    Work with Pilothouse - https://dtcnews.link/pilothouse

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video

  • Subscribe to DTC Newsletter - ⁠https://dtcnews.link/signup⁠

    Today we're digging into the DTC vault to one of this year's most listened to episodes with Niclas Bornling on the power of story telling in footwear.

    Hello and welcome to the DTC Podcast, I’m Eric Dyck. Today, we’re excited to have an incredible guest, Niclas, who has masterfully woven the art of storytelling into the fabric of branding, transforming iconic brands like Salomon, New Era, Keen, Houdini and currently Craft Sportwear, a trail running brand cashing in on the newish wave of niche purpose sportswear, headlined by billion dollar brands On running, and Hoka.

    In this episode, we delve into the pivotal moments of brand evolution and the power of a compelling narrative in shaping a brand's journey. We'll explore the intersection of brand identity and performance marketing, and the crucial role of storytelling in creating an authentic and engaging brand experience.

    The Eureka Moment: where niclas realized everything is a story, and how it revolutionized his approach at Salomon and Houdini.

    Crafting Iconic Brands: Learn how Niclas helped transform these outdoor brands into cultural icons, blending innovation with captivating stories.

    Future of Branding and why you should never call what you make CONTENT, instead focusing on the fusion of brand story telling and strategic marketing.

    Niclas also pitches me on changing the name of this podcast to Direct to User, reflecting his philosophy and approach while working with brands like Houdini, where the focus is on viewing customers not just as consumers but as users who actively engage with the product.

    I'll take it under consideration, but I already have the hat...sooo

    Join us as we uncover these insightful perspectives with Niclas, offering valuable lessons for brand builders and marketers alike.

    Timestamps:

    00:00:00 - Introduction to Niclas Bornling and the Art of Storytelling in Branding

    00:02:00 - The Evolution of Brand Identity at Salomon and the Outdoor Industry

    00:14:20 - Breaking Into the Running Shoe Market: Insights from Craft Sportswear

    00:33:10 - The Rise of Challenger Brands in Running Footwear: Hoka and On's Success

    00:47:30 - Direct Response Marketing Strategies in Sports Apparel

    Hashtags:

    #BrandStorytelling

    #RunningShoes

    #DTCMarketing

    #SportsApparel

    #CraftSportswear

    #InnovationInSports

    #AthleteBranding

    #MarketingStrategies

    Subscribe to DTC Newsletter - ⁠https://dtcnews.link/signup⁠

    Advertise on DTC - ⁠https://dtcnews.link/advertise⁠

    Work with Pilothouse - ⁠https://dtcnews.link/pilothouse⁠

    Follow us on Instagram & Twitter - @dtcnewsletter

    Watch this interview on YouTube - https://dtcnews.link/video