Episódios
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When you're in a busy HR or People role, finding time for strategic work can feel incredibly challenging. There are always urgent issues that need your attention and endless tasks on your to-do list. However, strategic work often has the greatest impact - helping you craft an organisation where people are proud to work, can thrive, and are empowered to drive the organisation forward.
In this episode of HR Coffee Time, host Fay Wallis shares five practical tips to help you carve out time for strategic work, even when you're incredibly busy. These tips will help you overcome common barriers and create the space needed to focus on work that drives meaningful organisational change.
Key Points from This EpisodeIntroduction and welcomeTip 1: Build your confidence about being strategicTip 2: Schedule dedicated time for strategic workTip 3: Make the most of AI to free up timeTip 4: Remember that less is moreTip 5: Communicate your strategic priorities clearly
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingThe Essential HR Planner
Other Relevant HR Coffee Time EpisodesOperate Strategically or Create a Powerful HR/People Strategy PlaylistEpisode 102: Boosting Your Strategic Knowledge to Step Up in Your HR RoleEpisode 108: How to Create a Simple but Powerful One Page Strategy with Dr. Max MckeownEpisode 134: Creating an HR Strategy - How to Get Started When You're Feeling StuckEpisode 7: What to Do When You Don't Have Enough Hours in the DayEpisode 92: Time Management Tips to Stay on Top of Your Busy DayEpisode 58: How to Feel More Confident Using Data & Analytics in Your HR Role
Book Recommendations from the EpisodeGood Strategy, Bad Strategy: The difference and why it matters, by Richard RumeltThe One Thing, by Gary Keller
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at:
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Are there lies you're telling yourself at work that feel like cold, hard facts? Whether it's believing you don't deserve a promotion, thinking you're not qualified enough to apply for a different role, feeling guilty about taking time off because everyone "needs" you, prioritising colleagues above your own wellbeing, striving for unrealistic perfection, or feeling you need to be available 24/7 to be seen as an effective HR professional – these self-imposed beliefs can significantly impact your career progress and wellbeing.
In this episode of HR Coffee Time, host Fay Wallis is joined by Emma Djemil to help you identify and challenge these unhelpful beliefs that might be holding you back in your HR career.
Chapters from This Episode[00:00] Introduction and Overview
[03:30] Meet Emma Djemil
[05:46] Common Lies in HR: Availability Equals Value
[08:29] Proving Your Worth in HR
[12:43] Recognising and Challenging Self-Lies
[17:11] Understanding Deep-Rooted Fears
[17:46] Challenging the Fear of Unavailability
[19:21] Recognising and Addressing Mistruths
[21:20] Empowerment Through Self-Questioning
[25:25] The Power of Internal Validation
[29:26] Book Recommendation and Wrap Up
[32:09] Final Thoughts and Farewell
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Emma Djemil on LinkedInEmma’s HR ClubEmma’s annual event: The HR Big Meet
Other Relevant HR Coffee Time EpisodesHR Coffee Time Podcast Playlist: Build Your Confidence
Book Recommendation From the Episode‘Feel the Fear and Do It Anyway’ – Susan Jeffers‘The Fix: How to Overcome the Invisible Barriers That Are Holding Women Back at Work’ – Michelle P. KingAll the book recommendations that have been given on HR Coffee Time
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
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Shaping workplace culture is becoming an increasingly important part of HR's role, with many HR functions being renamed as "People and Culture" and culture-related responsibilities appearing in job titles. But how do you actually go about shaping culture, especially when you're already busy with your day-to-day work?
In this special episode of HR Coffee Time, host Fay Wallis is joined by two guests: Annabelle Lawson, HR Manager at SPT Lab Tech, and Paula Brockwell, Founder and Chief Culture Shaper at the Employee Experience Project. Together, they explore practical strategies for defining, shaping, and embedding a winning workplace culture.
This episode is packed with actionable advice, from how to engage leadership in culture initiatives to how HR professionals can avoid becoming overwhelmed by the process. Whether you're just starting your culture journey or looking to refine your approach, this conversation is here to help.
Chapters from This Episode[00:00] Introduction and Overview
[01:33] Meet the Guests: Annabelle Lawson and Paula Brockwell
[03:59] Annabelle Explains Her Culture Project
[08:32] Culture is a Strategic Enabler of Business Growth
[09:26] Using the Business Culture Canvas for Culture Conversations
[12:46] Embedding New Culture and Measuring Progress
[15:20] Timeframes for Seeing Cultural Changes
[19:55] Avoiding Overwhelm When Working on Culture Initiatives
[23:25] Starting a Culture Journey from Scratch
[24:33] The Importance of CEO Engagement in Culture Initiatives
[25:03] Book Recommendations
[26:06] How to Connect with Annabelle and Paula
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Annabelle Lawson on LinkedInConnect with Paula Brockwell on LinkedInPaula’s website: The Employee Experience Project
Research and Resources MentionedDownload Paula’s free culture change resourcesAccess Paula’s Business Culture CanvasAccess Paula’s Culture Catalyst Scorecard
Other Relevant HR Coffee Time EpisodesEpisode 114: What workplace culture is, how to measure it, and a surprising way to improve it with Arend BoersemaEpisode 120: Crafting culture: unearthing and shaping the heart of your business with Louise Kennedy
Book Recommendation From the Episode‘Herd: How to Change Mass Behaviour by Harnessing Our True... -
Menopause is a topic that impacts everyone in the HR and People profession, whether personally or through supporting colleagues. In this episode of HR Coffee Time, host Fay Wallis is joined by Emma Thomas, founder of Managing the Menopause, to discuss the importance of understanding and supporting employees through menopause in the workplace.
Emma shares valuable insights on perimenopause and menopause, common symptoms, the business case for supporting employees, legal considerations, and practical strategies for creating a supportive work environment. This episode is packed with data-driven information and actionable advice for HR professionals looking to update policies, improve employee wellbeing, or build a stronger business case for menopause support.
Chapters from This Episode[00:00] Introduction and Overview
[00:53] Meet Emma Thomas: Menopause Expert
[04:15] Defining Perimenopause and Menopause
[06:47] Common Symptoms of Perimenopause
[09:32] Impact of Menopause Symptoms at Work
[11:35] Research and Business Case for Menopause Support
[20:11] Practical Support for Menopause in the Workplace
[25:03] Book Recommendation: "Revolting Women" by Dr. Lucy Ryan
[26:06] How to Connect With Emma Thomas
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Emma Thomas on LinkedInEmma’s website: Managing the MenopauseEmma’s podcast: Middling Along
Research and Resources MentionedCIPD 2023 Menopause at Work surveyCIPD: Menopause at work – guide for people managersDeloitte Women at Work 2024 reportBSI guide on menstruation and menopause in the workplaceACAS: Menopause at workCycle of Change: Animation explaining the menopause
Other Relevant HR Coffee Time EpisodesEpisode 42: Diversity and Inclusion at Work, Seven Mistakes to Avoid and what to do instead with Dr. Jonathan Ashong-Lamptey
Book Recommendation From the Episode‘Revolting Women: Why Midlife Women Are Walking Out and What to Do About It’ by Dr. Lucy Ryan
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful,...
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If you need to create an HR or People strategy but are feeling completely stuck, this episode of HR Coffee Time is here to help. Host Fay Wallis, a career and leadership coach for HR and People professionals, shares practical advice on how to feel more confident about creating the strategy, where to start and resources to help spark your ideas.
Key Points from This Episode[00:00] Episode introduction
[00:32] There is a podcast playlist of strategy episodes for you
[02:46] You already are strategic (even if you think you aren’t)
[04:31] Insight from the book, ‘Good Strategy/Bad Strategy’
[05:29] The importance of aligning HR strategy with the overarching organisational strategy
[07:28] Resources from The Essential HR Planner to help
[13:41] Recap and final thoughts
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching
Other Relevant HR Coffee Time EpisodesOperate Strategically or Create a Powerful HR/People Strategy Playlist
Book Recommendations from the EpisodeThe Strategy Book: How to think and act strategically to deliver outstanding results, by Max MckeownGood Strategy, Bad Strategy: The difference and why it matters, by Richard Rumelt
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
The Essential HR Planner & In-Person Planning Day
Visit https://essentialhrplanner.co.uk to learn all about The Essential HR Planner and the in-person planning day.
Join 3R Strategy's free Pay & Reward Academy
Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: https://bit.ly/3racademy.
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Want to know the secret to delivering presentations that truly captivate your audience? In this episode of HR Coffee Time, we explore how to craft and deliver presentations that resonate deeply and win over both hearts and minds.
Host Fay Wallis is joined by Emma Serlin, founder of London Speech Workshop, who shares her unique "Meal Plan" framework for creating impactful presentations. Whether you're aiming to boost your influence, establish credibility, or simply gain more confidence when presenting, this episode is packed with practical insights to elevate your presentation skills.
Chapters from This Episode[00:00] Introduction and overview
[01:11] Meet the expert: Emma Serlin
[04:26] The Meal Plan framework: Protein, Vegetables, and Spice
[05:38] Deep dive into the protein component
[09:07] Crafting impactful presentations: The importance of three key takeaways
[11:31] Exploring the ‘vegetables’ component
[16:57] Adding ‘spice’ to make your presentation memorable
[19:46] The Dinner Party Planner
[23:50] Book recommendation
[25:48] How to contact Emma and London Speech Workshop
[27:23] Conclusion
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Emma Serlin on LinkedInEmma’s website: London Speech WorkshopLondon Speech Workshop on InstagramLondon Speech Workshop on YouTube
Other Relevant HR Coffee Time EpisodesEpisode 36: Four simple but powerful techniques to banish imposter syndrome, with Joanna LottEpisode 73: 5 ways to feel more confident in your next interview, meeting, or presentationEpisode 74: How to get better at presenting and feel more confident about it
Book Recommendations From the EpisodeThe Connection Book: 50 Ways to Communicate More Effectively, by Emma SerlinThe Communication Equation: A How to Guide for Outstanding Communication, by Emma SerlinNonviolent Communication: A Language of Life, by Marshall B. Rosenberg
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify....
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Whether you’d like to learn more about how to use Strategic Workforce Planning in your current role or considering whether specialising in Strategic Workforce Planning could be the perfect career option for you, this episode of HR Coffee Time is here to help.
Host Fay Wallis is joined by Jen Allen Jardine, a Strategic Workforce Planning (SWP) expert, who explains what SWP is, why it’s important, how it fits into HR, the partnership between SWP and HR, and the misconceptions about it. She also provides valuable advice for anyone looking to specialise in SWP, including practical tips and book recommendations.
Chapters from This Episode
[00:00] Introduction and overview
[02:17] Meet the expert: Jen Allen Jardine
[03:09] Defining Strategic Workforce Planning
[04:13] Strategic Workforce Planning in large vs small organisations
[04:55] The role of HR in Strategic Workforce Planning
[11:03] Developing skills for Strategic Workforce Planning
[17:18] Misconceptions about Strategic Workforce Planning
[23:02] Book recommendations
[34:29] How to contact Jen
[35:50] Conclusion
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Jen Allen Jardine on LinkedIn
Other Relevant HR Coffee Time EpisodesHR Coffee Time podcast playlist: Clarify Your Career Goals & Explore HR Career OptionsEpisode 58: How to feel more confident using data & analytics in your HR roleEpisode 119: How using Agile can drive positive change & prove HR’s value, with Kate Maddison-Geenwell
Book Recommendations From the EpisodeFactfulness: Ten Reasons We’re Wrong About The World – And Why Things Are Better Than You Think, by Hans Rosling , Ola Rosling and Anna RoslingFreakonomics: A Rogue Economist Explores the Hidden Side of Everything, by Steven D. Levitt & Stephen J. DubnerRadical Uncertainty: Decision-making for an unknowable future, by John Kay and Mervyn King
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video...
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Thinking about booking a coaching session but not sure what to expect? Or maybe you've already arranged some coaching sessions and want to make sure you get the most out of them. This episode of HR Coffee Time is here to help. Host Fay Wallis, a career and leadership coach for HR and People professionals, shares practical advice on how to prepare for your coaching sessions and make them as effective as possible.
Key Points From This Episode[00:00] Episode introduction
[00:23] The value of coaching
[01:38] You’re in the driving seat when it comes to coaching
[02:21] Examples of common coaching topics
[04:29] Questions to help you choose a focus, area or topic for your session
[05:51] Coaching is usually about asking questions, rather than giving advice
[06:39] Advice is given for practical career topics e.g. CV, LinkedIn and interviews
[09:17] Practical tips to get the most out of your session
[09:13] Choose a quiet space where you won’t be disturbed
[10:09] Minimise distractions
[10:21] Have some buffer time before the start of your session
[10:40] Techniques to help you transition from your previous task into your session
[11:32] Buffer time at the end of your session is helpful
[12:12] Have a notebook and pen ready for your session
[14:06] Let your coach know if you’d like the session recorded
[14:26] Have a drink with you in case you get thirsty
[14:51] If you’ll be discussing an emotional topic, have some tissues to hand
[15:09] Be open-minded and provide feedback
[16:46] Jot down your reflections in between sessions
[17:21] Questions to help you reflect before starting your next session
[17:56] Always ask your coach questions if you have any
[18:19] Episode conclusion
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingHeadspace’s one-minute meditation YouTube video
Other Relevant HR Coffee Time EpisodesEpisode 130: Build managers’ confidence and skills with ‘The Coaching Two-Step’, with Jude SclaterEpisode 53: Why coaching skills can help your career (& how to develop them), with Charlie WarshawskiEpisode 125: Create your perfect professional development plan in 8 simple steps
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts. If you're kind enough to leave a review, let Fay know so she can say thank you. You reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips,...
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You may have heard that coaching skills can be incredibly helpful for managers to have in their toolbox, boosting their confidence and effectiveness in their roles. But why are these skills so useful, and how can you help managers start using them? This episode of HR Coffee Time is here to answer those questions.
Host Fay Wallis is joined by Jude Sclater, an experienced coach and author of "Think Like a Coach - Empower Your Team Through Everyday Conversations."
Jude explains that coaching skills empower teams to think for themselves, foster independence, reduce reliance on the manager, and enhance overall team motivation and development. She shares her innovative Coaching Two Step model, which provides a practical and accessible way for managers to integrate coaching into their everyday interactions.
Key Points from This EpisodeThe Coaching Two Step involves two main components: asking "Tell me more?" and summarizing what you've heardThe model is designed to be simple and accessible for managers who may not have extensive coaching trainingJude emphasizes the importance of giving full attention during conversationsThe episode includes a practical demonstration of the Coaching Two Step with Fay as the coaches
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Jude Sclater on LinkedInJude’s website: Think With Jude
Other Relevant HR Coffee Time Episodes Episode 129: 5 essential techniques to become a great manager, with James RoseEpisode 127: What to do if your boss is a micromanagerEpisode 53: Why coaching skills can help your HR career (and how to develop them), with Charlie Warshawski
Buy The Book Recommendations(Disclosure: the book links are affiliate links which means Fay will earn a small commission from Amazon if you make a purchase through them)
Think Like A Coach: Empower your team through everyday conversations, by Jude SclaterThe Chimp Paradox: The Acclaimed Mind Management Programme to Help You Achieve Success, Confidence and Happiness, by Professor Steve PetersFull list of all book recommendations given on HR Coffee Time
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed... -
How do you develop the people within your workforce to become great managers? Poor management negatively impacts everyone, often resulting in the HR/People team having to help with performance issues, manage grievances, or recruitment challenges due to high turnover. It can feel hard to know what to do or where to start. So, this episode of HR Coffee Time is here to help.
Host Fay Wallis is joined by James Rose, a management skills trainer, speaker and coach, who generously shares his Rose model, which consists of five essential techniques to become a great manager.
Key Points from This Episode[00:00] Introduction and overview
[02:10] Introducing James Rose
[03:41] How James developed his Rose model
[07:05] The difference between absent and present managers
[06:24] The first layer of the Rose model: regular check-ins
[13:48] The second layer of the Rose model: weekly team meetings
[20:44] The third layer of the Rose model: monthly catch ups
[30:25] The fourth & fifth layers of the Rose model: mid-year or quarterly reviews and end of year reviews
[33:29] James’s confidence-building tip: encourage team members to keep track of their achievements and development.
[36:25] How to contact James and learn more about his work
[37:32] Other relevant HR Coffee Time episodes to listen to next
Useful Links Connect with Fay on LinkedIn Fay’s website: Bright Sky Career Coaching Connect with James Rose on LinkedIn James’ website
Other Relevant HR Coffee Time Episodes Episode 127: What to do if your boss is a micromanager Episode 117: How to create a performance management process that drives success, with Lucina Carney Episode 119: How using Agile can drive positive change & prove HR’s value, with Kate Maddison-Geenwell
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at:
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Dyslexia, often misunderstood and underappreciated, holds a wealth of untapped potential for the workplace. In this episode of HR Coffee Time, we explore how to appreciate and unlock the unique strengths it can bring to our workplaces.
Host Fay Wallis is joined by Kirsty Heap, a neurodivergent specialist coach with a rich background in HR, who shares her personal journey with dyslexia and her transition to becoming a passionate advocate for neurodiversity. Kirsty provides valuable insights into the multifaceted nature of dyslexia, its challenges, and most importantly, the remarkable advantages it offers to organizations.
Whether you're an HR professional seeking to create a more inclusive workplace, someone questioning if they might be dyslexic, or simply curious about neurodiversity, this episode provides practical strategies and eye-opening perspectives. Discover how understanding and supporting dyslexic colleagues can drive innovation, problem-solving, and creativity in your team, ultimately leading to a more successful organisation.
Key Points from This Episode[00:00] Introduction and overview
[01:48] Introducing Kirsty Heap
[03:47] What is dyslexia? A detailed explanation
[04:59] Dyslexia as a ‘magic potion’
[06:24] Kirsty shares her journey to diagnosis and early challenges
[10:57] Disclosing that she had dyslexia to her colleagues
[12:22] The strengths dyslexia brings including creativity, problem-solving and emotional intelligence
[18:05] Practical advice for anyone who thinks they might be dyslexic
[22:04] Tips for fostering an inclusive work environment for dyslexic individuals
[26:54] Kirsty’s confidence-building tip: borrow confidence from your future self
[28:46] How to contact Kirsty and learn more about her work
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Kirsty Heap on LinkedInKirsty’s website: Kirstyheap.com
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
The Bigger Picture Book of Amazing Dyslexics and the Jobs They Do, by Kate Power & Kathy Iwanczak Forsyth
Other Relevant HR Coffee Time EpisodesHR Coffee Time podcast playlist: Create an equitable, diverse & inclusive workplaceEpisode 70: Supporting yourself, or your colleagues at work with Tourette Syndrome, with Devon LovellEpisode 68: Real life insights into understanding and supporting autism in the workplace, with Cybill WatkinsEpisode 59: ADHD – a personal story of the strengths, struggles & strategies that help, with Julie... -
Have you ever felt stifled by a micromanager? Whether you're currently dealing with one or want to help someone else navigate their micromanager boss, this episode of HR Coffee Time is packed with practical advice to improve the situation.
Key Points from This Episode[00:00] Examples of micromanagement
[01:38] Welcome to HR Coffee Time
[03:00] Micromanagement defined
[03:16] Dealing with micromanagement can feel difficult
[04:24] Advice: start from a place of empathy rather than anger
[05:00] Seek first to understand, then to be understood
[05:14] An example of when Fay micromanaged
[05:51] Causes of micromanagement: lack of management training
[06:15] Causes of micromanagement: stress
[07:17] Causes of micromanagement: lack of trust
[07:45] Examples of calling out micromanaging behaviour
[09:08] Causes of micromanagement: lack of trust, clarity, or process
[09:31] Micromanagement negatively impacts both you and the manager
[10:02] Taking a coaching approach by asking questions can be powerful
[11:45] Pointing out the behaviour is negatively affecting the manager
[12:16] Brené Brown’s idea of ‘paint it done’ from her book, ‘Dare to Lead’
[14:16] Using the 5Ws and 1H questions to help your manager ‘paint it done’
[16:12] Examples of using ‘what’ questions
[17:56] Examples of using ‘where’ questions
[18:46] Examples of ‘how’ questions
[18:58] Examples of ‘why’ questions
[19:13] Examples of ‘who’ questions
[19:28] Examples of ‘when’ questions
[20:44] Other relevant HR Coffee Time episodes to listen to
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingBuy the Book Recommendation
(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
Dare to Lead: Brave Work. Tough Conversations. Whole Hearts, by Brené Brown
Other Relevant HR Coffee Time Episodes
Episode 03: Building relationships with difficult people at workEpisode 35: Helping teams thrive with personal user manualsEpisode 41: 3 tips to build a better relationship with a difficult person at work
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind...
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Navigating the workplace as a deaf individual comes with unique challenges that can often go unnoticed. In this episode of HR Coffee Time, we delve into practical strategies to foster an inclusive and empowering environment for deaf colleagues.
Host Fay Wallis is joined by Victoria Williams, founder and CEO of terptree, an organisation dedicated to transforming the experiences of deaf employees and customers.
Key Points From This Episode[00:00] Introduction and overview
[00:59] Introducing Victoria Williams
[02:50] The story behind terptree
[07:04] The power of 1% changes
[07:41] Make sure website content is written in plain English and is well laid out
[07:55] Ensure you provide an email address not just a phone number in your website’s contact details
[10:09] Deafness is a hidden disability
[10:36] Hearing loss can be acquired over time
[10:51] People don’t always realise they are experiencing hearing loss
[11:28] Misconceptions about hearing aids
[12:27] Deaf employees may miss out on incidental learning
[15:31] Practical tips for inclusivity – environment, communication, team integration
[16:18] Involving the deaf person in making adjustments
[16:53] Larger organisations can engage with internal employee focus groups
[17:02] The Access to Work scheme
[18:43] Health and safety – ensuring the fire alarm system is effective
[19:41] Disability disclose is a moving thing
[20:11] The importance of being open and building trust and empathy
[20:38] The social side of work is important
[21:09] Using an interpreter for British Sign Language users
[21:25] Deaf awareness training ‘is a must’
[22:35] Attracting Deaf Talent
[22:59] The Disability Confident Employer scheme
[28:11] How to contact Victoria and learn more about her work
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Victoria on LinkedInVictoria’s website: terptreeAccess to Work SchemeDisability Confident employer schemeDeaf UK Jobs
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
Don’t Silence Your Talent: Unleash the value of your deaf employees, by Victoria Williams
Other Relevant HR Coffee Time EpisodesSpotify playlist: HR Coffee Time – create an equitable, diverse & inclusive workplace
Looking For the Transcript?You can find the transcript on
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Creating your professional development plan is a great way of ensuring you don't stagnate at work and get bored in your role. It can help you thrive at work and feel fulfilled no matter what stage you're at in your HR/People career.
In this episode of HR Coffee Time, host, Fay Wallis talks you through how to create your perfect professional development plan in 8 simple steps.
Key Points from This Episode[04:14] Step one: Identify what you’re aiming for
[11:52] Step two: Record ideas you already have
[12:00] Step three: Look Back to Look Forward
[16:36] Step four: Capture your values
[20:13] Step five: Seek feedback
[21:26] Step six: Consider key HR areas of influence
[23:35] Step seven: Identify career-enhancing skills
[25:23] Step eight: Set your goals
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingThe HR Planner
Other Relevant HR Coffee Time EpisodesEpisode 5: How to progress your HR career (using the 3E model)Episode 17: How to set your career goals for 2022Episode 47: Discovering your values to help your HR career, with Zoe HawkinsEpisode 66: Reflecting on 2022 – look back to look forwardEpisode 116: Look back to look forward – how reflecting on 2023 can help you set goals for 2024
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
The Essential HR Planner...
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Looking to elevate your professional development and would like to ask for your employer’s support?
Whether it’s joining Inspiring HR or embarking on another professional learning journey, this episode of HR Coffee Time is here to help.
Guests Kathryn Bryan and Larissa Smith, alumni from previous Inspiring HR cohorts, generously detail their paths to gaining employer support for their professional growth. They also share practical advice to help you confidently secure funding for your own development.
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingLearn more about Inspiring HR
Other Relevant HR Coffee Time EpisodesEpisode 97: Inspiring HR – the purpose behind it and what to expect if you joinEpisode 88: How to write a Compelling Business Case & get approval for your idea, with Jo Taylor
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
The Essential HR Planner & In-Person Planning Day
Visit https://essentialhrplanner.co.uk to learn all about The Essential HR Planner and the in-person planning day.
Join 3R Strategy's free Pay & Reward Academy
Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: https://bit.ly/3racademy.
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Working in the fast-paced, busy world of HR can feel stressful. As a dedicated and hardworking HR professional, you may find yourself prioritising looking after everyone else in the organisation above your own wellbeing. But it’s so important you are able to take care of yourself too, so that the stress doesn’t reach the point of burnout. In this episode of HR Coffee Time, released during Stress Awareness Month, Dr Jo Burrell joins host, Fay Wallis, to share her advice on spotting signs of stress and how to take action to stop it in its tracks.
Key Points From This Episode[00:00] Introduction and Importance of Discussing Stress and Burnout
[02:09] Introducing Dr Jo Burrell
[07:05] Worrying Results from the HR Mental Wellbeing Survey
[08:52] Understanding and Combating Burnout
[11:42] Personal Reflections on Stress and Work Habits
[22:11] Strategies to Prevent Burnout and Manage Stress
[29:21] An Example Case Study
[39:07] Book Recommendation
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Jo on LinkedInJo’s website: Ultimate ResilienceHSE (Health and Safety Executive) stress resourcesCIPD’s wellbeing helpline
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
A Work In Progress: Unlocking Wellbeing to Create More Sustainable and Resilient Organisations, by Gethin Nadin
Other Relevant HR Coffee Time Episodes & PlaylistsBuild Resilience & Handle Stressful Situations Playlist
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by
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Throughout your HR journey, it's normal for your confidence to sometimes dip or wobble. That's exactly where HR Coffee Time steps in to lend a hand. In this episode, you’ll hear insights from five expert guests whose advice spans from broad confidence-boosting tips to specific strategies for navigating those tricky moments in your career. Tune in for a blend of perspectives that will lift your spirits and arm you with practical tools for a more confident path forward in HR.
Key Points From This Episode[00:00] Introduction and Thank Yous
[03:14] Introduction to Confidence
[08:52] Compilation of Confidence Building Tips
[09:17] Confidence Tip from Pete Hykin
[11:43] Confidence Tip from Antoinette Dale Henderson
[13:30] Confidence Tip from Simon Duncan
[15:31] Confidence Tip from Roisin Williams
[18:42] Confidence Tip from Louise Kennedy
[19:41] Conclusion
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Holly Christie on LinkedInHolly’s website: This Demanding LifeConnect with Pete Hykin on LinkedInPete’s website: PenfoldConnect with Antoinette Dale Henderson on LinkedInAntoinette’s website: Antoinette Dale HendersonConnect with Simon Duncan on LinkedInConnect with Roisin Williams on LinkedInRoisin’s website: Job Seeker CoachingConnect with Louise Kennedy on LinkedInLouise’s website: Occulus HR
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
Becoming, by Michelle Obama
Other Relevant HR Coffee Time Episodes & PlaylistsBuild Your Confidence Podcast PlaylistEpisode 105: Brilliant not boring – unlocking financial wellbeing with pensions at work, with Pete HykinEpisode 104: How to improve your gravitas to make an impact throughout your HR career, with Antoinette Dale HendersonEpisode 115: -
Are you struggling with how to get pay right in your organisation, feeling the weight of its complexity and cost? You're not alone. Payroll can be the largest expense for a business, running into millions, and it's a crucial aspect of HR that doesn't come with a handbook. Whether you're facing challenges with pay dissatisfaction among your talent, confronting unsettling pay gaps, or stepping into a new role with an outdated pay structure, there's always room for improvement.
In this episode of HR Coffee Time, host Fay Wallis talks with Rameez Kaleem, Founder and CEO of 3R Strategy, to shed light on creating pay practices that truly pay off. He breaks down the building blocks of fair and effective pay practices that can attract, reward, and retain the best talent for your organisation.
Key Takeaways
Pay transparency is about openness and honesty in pay processes, not about disclosing everyone’s salaries (a common misconception). It builds trust and demonstrates fairness in how pay decisions are made.Pay transparency helps in attracting talent; candidates are more likely to apply for a role when the salary is included in the job posting.Well-communicated pay equity is 13 times more important in retaining your employees than higher pay levels.Why you should never ask the question, “What’s your current salary?” Or, “What are your pay expectations?” when interviewing.Rameez’s Five-Step Pay Transparency Project Plan:Step 1: Establish a reward strategy and pay philosophy.Step 2: Conduct benchmarking with reliable data to understand market rates.Step 3: Develop a career framework for clarity on career progression and pay scales.Step 4: Build pay structures aligned with the career framework.Step 5: Consider pay progression and how employees can progress within the pay range.
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Rameez on LinkedInRameez’s website: 3R Strategy
Buy the Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
A Case of the Mondays: Attract and retain the best talent through pay transparency, by Rameez KaleemStart With Why: How great leaders inspire everyone to take action, by Simon SinekQuiet: The Power of Introverts in a World That Can’t Stop Talking, by Susan CainAtomic Habits: An Easy and Proven Way to Build Good Habits and Break Bad Ones, by James Clear
Other Relevant HR Coffee Time EpisodesEpisode 14: Understanding & fixing your organisation’s gender pay gap, with Melissa BlissettEpisode 88: How to write a... -
If you’re stuck about defining or shaping culture in your organisation, you’re not alone. The concept often appears fuzzy, theoretical, and more suited for addressing in large corporations than smaller teams. But it’s a vital component of every thriving workplace. In this episode of HR Coffee Time host, Fay Wallis is joined by Louise Kennedy from Oculus HR, known for her ability to simplify seemingly complex things into clear, actionable steps.
Key TakeawaysCulture can feel complex and difficult to define, but it is essential for the success of any organization.Defining culture can happen at different stages of a business's growth.Involving employees in defining culture is crucial for unearthing the ‘now’ culture.Values play a significant role in shaping culture.Engaging senior leadership in culture conversations is essential for driving culture change.
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Louise on LinkedInLouise’s website: Oculus HR
Other Relevant HR Coffee Time EpisodesEpisode 114: What workplace culture is, how to measure it & a surprising way to improve it, with Arend BoersemaEpisode 88: How to write a compelling business case & get approval for your idea, with Jo Taylor
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
The Essential HR Planner & In-Person Planning Day
Visit https://essentialhrplanner.co.uk to learn all about The Essential HR Planner and the in-person planning day.
Join 3R Strategy's free Pay & Reward Academy
Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: https://bit.ly/3racademy.
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If you've ever wondered how to shift your organisation's perception of HR from being an operational, admin-heavy function, to one that is strategic, innovative and drives positive change; this episode of HR Coffee Time is here to help. Host, Fay Wallis is joined by Kate Maddison-Greenwell from People Efficient and together they take a deep dive into the exciting world of Agile HR.
Key TakeawaysAgile is a mindset and set of methodologies focused on adding value to customers, including employees in the case of HR.Agile HR involves breaking down complex projects or problems into iterative chunks and prioritizing people-centric solutions.Visualization tools like Miro can facilitate collaboration and inclusivity in Agile HR.Games like planning poker can help teams estimate time and value more accurately in Agile HR.Sprints, typically two weeks long, are cycles in Agile HR that involve planning, doing, reviewing, and reflecting on progress.To get started with Agile HR, start small with a project or problem, focus on psychological safety, and gain sponsorship from senior leaders.
Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Kate on LinkedInKate’s website: People Efficient
Buy the Book Recommendation(Disclosure: the book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)
Built for People: Transform Your Employee Experience Using Product Management Principles, Jessica Zwaan
Other Relevant HR Coffee Time EpisodesEpisode 114: What workplace culture is, how to measure it & a surprising way to improve it, with Arend BoersemaEpisode 102: Boosting your strategic knowledge to step up in your HR roleEpisode 22: How to handle conflict at work, with Ginny Radmall
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
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