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Vaughn TAN is a consultant, author, toolmaker, and professor of strategy at University College London. For over a decade, Vaughn has helped businesses, not-for-profits, and government agencies — like the Singapore Government, Wellcome, and Carlyle Group — design themselves to flourish in uncertainty.
He wrote The Uncertainty Mindset (a book about uncertainty and innovation organizations) and makes idk (a training tool for productive discomfort). He is currently working on building better strategies for different kinds of not-knowing.
Vaughn has a PhD in Organizational Behavior and Sociology from Harvard University and Harvard Business School. He previously worked at Google in California on special projects (including spaceflight and big structured data) and consumer products (including Earth, Maps, and Streetview).
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Show notes
Peter A. Hancock, D.Sc., Ph.D. is Provost Distinguished Research
Professor in the Department of Psychology and the Institute for Simulation and Training, as well as at the Department of Civil and Environmental Engineering and the Department of Industrial Engineering and Management Systems at the University of Central Florida (UCF). In 2009, he was named Pegasus Professor of the University of Central Florida. This is the highest award of the University that is now the second largest single university in the United States. Professor Hancock is only the 16th individual ever to be so-named in the history of the Institution.Prior to his current position he founded and was the Director of the Human Factors Research Laboratory (HFRL) at the University of Minnesota where he held appointments as Professor in the Departments of Computer Science and Electrical Engineering, Mechanical Engineering, Psychology, and Kinesiology as well as at the Cognitive Science Center and the Center on Aging Research. He continues to hold an appointment as a Clinical Adjunct Professor in the Department of Psychology at Minnesota. He is also an affiliated Scientist of the Humans and Automation Laboratory at MIT, a Research Associate of the
University of Michigan Transport Research Institute, and a Senior Research Associate at the Institute for Human and Machine Cognition in Pensacola, Florida.He is the author of over seven hundred refereed scientific articles and publications as well as writing and editing over twenty books. His latest books are: Hoax Springs Eternal: The Psychology of Cognitive Deception and Transports of Delight.
Learn more about Peter:
Connect on LinkedIn
See more of his work
Where to find the hosts:
Brian Moon
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Laura Militello
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Show Notes
Ron Besuijen is a Training Specialist with Nova Chemicals in Joffre, Alberta. He has worked for 35 years in the petrochemical industry. He is qualified on four control panels, and was involved with the commissioning and startup of a new facility. In addition to his operational experience, Ron has been a training specialist for the last 18 years. He trains console operators with the use of a training simulator, and manages the training systems for his organization. He is a member of The Center for Operator Performance, a coalition of industry, vendors, and researchers that apply human factors methods to support human performance in petrochemical operations. He recently authored the book, Troubleshooting Tactics: How Process Operators Make Critical Decisions, applying Naturalistic Decision Making models to the complex world of petrochemical operations.
Learn more about Ron:
Connect on LinkedIn
See more of his work
Where to find the hosts:
Brian Moon
Brian’s website
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Laura Militello
Laura’s website
Laura’s LinkedIn
Laura’s Twitter
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We are honored to be joined today by Gerd Gigerenzer. Dr. Gigerenzer is Director of the Harding Center for Risk Literacy at the University of Potsdam, Faculty of Health Sciences Brandenburg and partner of Simply Rational – The Institute for Decisions. He is former Director of the Center for Adaptive Behavior and Cognition (ABC) at the Max Planck Institute for Human Development and at the Max Planck Institute for Psychological Research in Munich, Professor of Psychology at the University of Chicago and John M. Olin Distinguished Visiting Professor, School of Law at the University of Virginia.
In addition, he is Member of the Berlin-Brandenburg Academy of Sciences, the German Academy of Sciences and Honorary Member of the American Academy of Arts and Sciences and the American Philosophical Society.
He was awarded honorary doctorates from the University of Basel and the Open University of the Netherlands, and is Batten Fellow at the Darden Business School, University of Virginia.
Awards for his work include the AAAS Prize for the best article in the behavioral sciences, the Association of American Publishers Prize for the best book in the social and behavioral sciences, the German Psychology Award, and the Communicator Award of the German Research Foundation.
His award-winning popular books Calculated Risks, Gut Feelings: The Intelligence of the Unconscious, and Risk Savvy: How to Make Good Decisions have been translated into 21 languages. His academic books include Simple Heuristics That Make Us Smart, Rationality for Mortals, Simply Rational, and Bounded Rationality (with Reinhard Selten, Nobel Laureate in economics).
His most recent book, The Intelligence of Intuition, is set to be published the week we are recording this podcast!
Learn more about Gerd:
Connect on LinkedIn
See more of his work
Where to find the hosts:
Brian Moon
Brian’s website
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Laura Militello
Laura’s website
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Dr. Joan H. Johnston (Retired) has over 30 years of experience as a Senior Research Scientist with the U.S. Navy and U.S. Army. She has written and collaborated on over 100 publications and has given innumerable presentations and tutorials about her research which has had a significant impact on advancing the science of Learning, Team Training, Decision Making under Stress, Performance Measurement, and Organizational Development. She obtained her M.A. and Ph.D. in Industrial & Organizational Psychology from the University of South Florida.
Dr. Johnston’s career with the Naval Air Warfare Center Training Systems Division (NAWCTSD) was marked by extensive collaborations across the Department of Defense, academia, and private industry. She was a principal Investigator and project manager for the Office of Naval Research (ONR) sponsored Tactical Decision Making Under Stress (TADMUS) program; ONR recognized her outstanding performance with the Dr. Arthur E. Bisson Prize for Naval Technology Achievement. In 2001 the Society for Industrial and Organizational Psychology also recognized this achievement with the M. Scott Myers Award for Applied Research in the Workplace.
In recognition of her sustained performance excellence NAVAIR made Dr. Johnston a Research and Engineering Associate Fellow in 2008. After 22 years Dr. Johnston moved on to a promotion
as the U.S. Army Research Institute’s Unit Chief in Orlando, and then eventually joined the U.S. Army Research Laboratory as a Senior Scientist at the Simulation Training and Technology
Center (STTC). She continued to work across agencies and services in pursuit of advancing the science of team training. She and her colleagues were recognized in 2016 for their outstanding accomplishments with the Department of the Army Achievement Medal for Civilian Service and the NTSA Modeling and Simulation Team Award. Dr. Johnston’s leadership on this programLearn more about Joan:
Connect on LinkedIn
See more of her work
Learn more about NDM at NaturalisticDecisionMaking.org.
Where to find the hosts:
Brian Moon
Brian’s website
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Laura Militello
Laura’s website
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Christian is interested in human worlds, human perception and the skill of observation, which is reflected in the diversity of his professional experience. He has been a full time Professor of Applied Humanities at The New School for Social Research; a Senior Fellow at The Health and Global Policy Institute (HGPI) in Tokyo, Japan and a Distinguished Visitor at The Buffett Center for International Affairs at Northwestern University in Chicago.
He co-founded ReD Associates, a pioneering consultancy with offices in
Copenhagen, Paris, London and New York City, and a health data start-up Lateral Data based in Dallas TX. His board appointments include Chairman of the top-tier architectural firm Bjarke Ingels Group: BIG; Independent director of the luxury furniture manufacturer Fritz Hansen; Independent director and Nomination/Governance Committee chairman at the battery metals company The Metals Company; Member of the high-end home textiles manufacturer Kvadrat; and Board member at Red Associates Holding. His work has been featured in publications such as The Wall Street Journal, Washington Post, Financial Times, The Washington Post, Der Spiegel, and Bloomberg Business week. And he is the author of three books:The Moment of Clarity - Using the Human Sciences to Solve Your Toughest Business Problems
Sensemaking - The Power of The Humanities in the Age of the Algorithm
And just released:
Look - How to pay attention in a world of distraction.Learn more about Christian:
Connect on LinkedIn
See more of his work
Learn more about NDM at NaturalisticDecisionMaking.org.
Where to find the hosts:
Brian Moon
Brian’s website
Brian’s LinkedIn
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Laura Militello
Laura’s website
Laura’s LinkedIn
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Kevin Oden is an LM Fellow at Lockheed where has work for 14 years. Currently, he leads research initiatives focused on Human-Autonomy Collaboration. In this role, he supports cross corporation efforts and has responsibilities for engagements with universities, DOD service labs, and small business partners. He was earned his Ph.D. in Applied Experimental and Human Factors Psychology at the University of Central Florida. He was a Graduate Research Fellow at the Consortium of Universities in Washington D.C.
Learn more about Kevin:
Connect on LinkedIn
See more of his work
Learn more about NDM at NaturalisticDecisionMaking.org.
Where to find the hosts:
Brian Moon
Brian’s website
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Laura Militello
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Today we welcome David Feldon, Professor of Instructional Technology & Learning
Sciences, College of Education and Human Services, Utah State University.
Dr. Feldon’s research examines two lines of inquiry that are distinct but mutually
supportive.The first characterizes the cognitive components of expertise as they contribute to
effective and innovative problem solving, as well as how they affect the quality of
instruction that experts can provide.The second examines the development of research skills within STEM disciplines as
a function of instruction and other educational support mechanisms. He also
conducts some research into technology-facilitated instructional approaches and
research methods for examining them.David’s work currently focuses on:
Cognitive load and motivation with brain imaging and eye tracking Longitudinal study of PhD students in the biological sciences Simulation based assessments of open-ended problem solving.Learn more about David:
Connect on LinkedIn
See more of his work
Learn more about NDM at NaturalisticDecisionMaking.org.
Where to find the hosts:
Brian Moon
Brian’s website
Brian’s LinkedIn
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Laura Militello
Laura’s website
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Today we welcome Thomas Lahnthaler.
Thomas is an experienced crisis manager, facilitator, and author. For the past two decades, he has worked in over 30 countries, started two companies, and published his first book last summer, called Navigating Beyond Crisis.
Thomas currently manages the leadership development of a global holding company. He advises companies globally on leadership and learning and has turned his passion for human dynamics into his profession, specializing in designing and facilitating experiential learning arenas. He constantly strives to get new perspectives, and his approach is heavily influenced by his work and time spent with indigenous peoples.
He currently resides in Norway, where he gets inspired by his two most excellent teachers, as he calls them, his children.
Learn more about Thomas:
Connect on LinkedIn
Learn about Navigating Beyond Crisis
Learn more about NDM at NaturalisticDecisionMaking.org.
Where to find the hosts:
Brian Moon
Brian’s website
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Laura Militello
Laura’s website
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Nancy Cooke is a professor in Human Systems Engineering at the Polytechnic School, one of the Ira A. Fulton Schools of Engineering at Arizona State University. She also directs Global Security Initiative’s Center for Human, AI, and Robot Teaming. Professor Cooke’s research interests include the study of individual and team cognition. Applied research topics include:
· the development of cognitive and knowledge engineering methodologies,
· sensor operator threat detection,
· cyber and intelligence analysis,
· remotely-piloted aircraft systems,
· human-robot teaming,
· healthcare systems, and
· emergency response systems.
She specializes in the development, application, and evaluation of methodologies to elicit and assess individual and team cognition. Dr. Cooke is a Past President of the Human Factors and Ergonomics Society and the past chair of the Board on Human Systems Integration at the National Academies of Science, Engineering, and Medicine. She also recently chaired a study panel for the National Academies on the Enhancing the Effectiveness of Team Science. Dr. Cooke was a member of the US Air Force Scientific Advisory board from 2008-2012, and in 2014, she received the Human Factors and Ergonomics Society’s Arnold M. Small President’s Distinguished Service Award.
Learn more about her work at the links below:
ASU Human Systems Engineering Program
ASU Global Security Initiative CHART Program
CHART-ing the Future of Space Exploration
Learn more about NDM at NaturalisticDecisionMaking.org.
Where to find the hosts:
Brian Moon
Brian’s website
Brian’s LinkedIn
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Laura Militello
Laura’s website
Laura’s LinkedIn
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This podcast episode is from an informational webinar hosted by the Naturalistic Decision Making Association on December 15th, 2022.
The webinar outlines the purpose and parameters of CTA in E/Affect, a challenge sponsored by Schmidt Futures to strengthen the case for Cognitive Task Analysis in the workplace.
What is Cognitive Task Analysis?CTA is a toolkit used by psychologists, researchers, and instructional designers to understand how high-performing professionals make complex decisions.
The deep insights revealed through CTA can be used to design training programs that help novices achieve proficiency at a rapid pace.
Two-Stage ProgramThe grant will support a year-long project carried out in two stages.
Stage 1: CTA in Effect [DEADLINE: February 15th, 2023]
The first stage will solicit case studies of CTA's ROI and award $10,000 in total prize money to the most compelling submissions.
Stage 2: CTA in Affect [To take place throughout 2023]
The second stage will identify high-value areas of opportunity for CTA-based training programs.
An Invitation to Partners & PractitionersAre you an experienced CTA practitioner?
Do you represent a company that would like to learn more about how CTA can preserve institutional knowledge and accelerate training?
If the answer to either question is yes, this podcast and the challenge it describes will be of value to you.
Learn more about Naturalistic Decision Making and Cognitive Task Analysis at NaturalisticDecisionMaking.org.Thank you to Schmidt Futures for their generous sponsorship of this initiative and support of the NDMA and its mission.
Learn more about their work at SchmidtFutures.com.
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Original Air Date: 8/27/2020
Show Description:
Today we welcome Emily Patterson. Emily is an associate professor in the School of Health and Rehabilitation Sciences at the Ohio State University. She is known for her application of naturalistic decision-making and cognitive engineering in health care. She did groundbreaking work in bar code medication administration when that technology was new, highlighting unintended consequences and making recommendations to improve the integration of new technologies into workflow. She co-authored the national standard for the summative usability testing methodology for ensuring the safety of electronic health records published by the National Institute of Standards and Technology (NIST).
She has conducted applied research on clinical reminders, alarms, and transitions of care with a focus on improving the efficiency, usability, and accuracy of clinical documentation in electronic health records.
Where to find Emily:
The Ohio State University
Usability and User Experience in Health Care certificate program
NISTIR 7804: Technical Evaluation, Testing, and Validation of the Usability of Electronic Health Records
Macrocognition Metrics and Scenario: Design and Evaluation for Real-World Teams
Learn more about the NDM Association and register for our 2022 conference!
NaturalisticDecisionMaking.org
Where to find the hosts:
Brian Moon
Brian’s website
Brian’s LinkedIn
Brian’s Twitter
Laura Militello
Laura’s website
Laura’s LinkedIn
Laura’s Twitter
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Today we welcome John Schmitt to the podcast. John is a Senior Research Associate and the head of the ShadowBox Danger Division, which focuses on decision training for law enforcement, military, firefighting, and other high-risk domains. John is a former Marine Corps infantry officer. As a captain, he authored Warfighting, the manual that introduced the Corps’ new Maneuver Warfare operational doctrine and became the manifesto for the Marine Corps reforms of the 1990s. Warfighting has been reprinted commercially as a management guide for business leaders. He invented and popularized tactical decision games (TDGs), which have become a staple of Marine Corps training and have been exported to other domains. In 1994 he authored Mastering Tactics: A Tactical Decision Games Workbook. He has authored hundreds of TDGs. In 1999 he and Gary Klein developed the Recognitional Planning Model, a staff planning methodology based on Klein’s Recognition-primed decision (RPD) model. His hobbies include cycling, soccer, reading and arguing with Gary.
Learn more about John:
[WEBINAR] Tackling Wicked Problems: Tools and Takeaways from the field of NDM
ShadowBox Training
Learn more about NDM:
NaturalisticDecisionMaking.org
Journal of Cognitive Engineering and Decision Making
Where to find the hosts:
Brian Moon
Brian’s website
Brian’s LinkedIn
Brian’s Twitter
Laura Militello
Laura’s website
Laura’s LinkedIn
Laura’s Twitter
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Original Air Date: 1/29/2021
Show Description:
Simon Henderson is an independent deception consultant working in the UK and the US. His career has involved researching, teaching, and consulting on deception, counter-deception, information operations and cyber operations within a variety of government, military, and law enforcement organizations. He is passionate about novel and pro-social applications of these fields.
Learn more about Simon’s work:
Deception by Design
Evaluation of the counter fake-news game, Harmony Square
Immersive theatre company, Punchdrunk
Learn more about the NDM Association and register for our 2022 conference!
NaturalisticDecisionMaking.org
Where to find the hosts:
Brian Moon
Brian’s website
Brian’s LinkedIn
Brian’s Twitter
Laura Militello
Laura’s website
Laura’s LinkedIn
Laura’s Twitter
Timestamps:
Simon’s early path to a career in deception [1:15]
First exposure to NDM [5:54]
Proposing to apply magic and deception skills to military [20:59]
The technique of misdirection in deception [24:42]
Nuances of using deception on experts [32:31]
One question that could determine if someone is a magician [41:51]
Differences between observing and performing magic [47:58]
Outlook for the next 15 years and details about Simon’s blog and book [51:48]
Two truths and a lie [1:02:55]
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Rollin J. “Terry” Fairbanks, MD, MS, is the Vice President Quality and Safety at MedStar Health, Professor of Emergency Medicine at Georgetown University, and Founding Director of the National Center for Human Factors in Healthcare. A board-certified emergency physician, he practices in the MedStar Washington Hospital Center emergency department. Dr. Fairbanks also holds an academic appointment as adjunct associate professor of Industrial Systems Engineering at the University at Buffalo. He earned a bachelors degree in mathematics and physics and a masters degree in industrial systems engineering/human factors engineering, and after medical school he completed specialty training in emergency medicine, the HRET/NPSF Patient Safety Leadership Fellowship, and Wharton’s Physician Leadership Certificate Program at MedStar Health.
Trained in safety science prior to entering the medical field, Dr. Fairbanks is also a former paramedic, EMS medical director, and general aviation pilot, he is known for inspiring people to think differently about healthcare’s approach to quality, safety, and risk. As a member of the MedStar Health Leadership Team, he is responsible for system-wide quality and safety.
Dr. Fairbanks has contributed more than 120 publications to the healthcare quality and safety, human factors engineering and medical literature, and co-edited a book on cognitive systems engineering in healthcare. Dr. Fairbanks has served in many national and international roles, including the National Patient Safety Foundation Board of Advisors, the POLITICO Health IT Advisory Forum, AHRQ Patient Safety Network Technical Expert Advisory Panel, and he is a Health Research and Educational Trust (HRET) Senior Fellow. He has served in advisory roles for the Office of the National Coordinator for Health IT, Pew Charitable Trusts, the American Medical Association, and has held formal consultative roles with the US, Australian, British, and Spanish governments. In 2017, he was listed by Becker’s Hospital Review in Top 50 Experts Leading the Field of Patient Safety.
View Dr. Fairbanks' publications on PubMed
View Dr. Fairbanks’ Complete Bibliography
Learn more about NDM:
NaturalisticDecisionMaking.org
Journal of Cognitive Engineering and Decision Making
Where to find the hosts:
Brian Moon
Brian’s website
Brian’s LinkedIn
Brian’s Twitter
Laura Militello
Laura’s website
Laura’s LinkedIn
Laura’s Twitter
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This episode contains a keynote delivered by Gary Klein at the NDM Association's 2022 virtual Open House.
Dr. Klein pioneered the Naturalistic Decision Making movement in 1989.
He is well-known for his work in advancing a number of decision-making tools, methods, and cognitive models. These include the Recognition-Primed Decision (RPD) model, the Data/Frame model of sensemaking, the PreMortem method of risk assessment, techniques for Cognitive Task Analysis, and the ShadowBox training approach.
Klein is also the best-selling author of Sources of Power: How People Make Decisions, and four other books plus three co-edited volumes. His newest book, Snapshots of the Mind, is scheduled for publication in October.Learn more and register for the 2022 NDM conference at naturalisticdecisionmaking.org.
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Today we welcome Wendy Jephson. Wendy Jephson is the Founding CEO of LetsThink, a new start-up that produces domain-specific technology designed specifically to support complex analytic thinking. LetsThink specializes in engaged intelligence, enabling its clients to think brilliantly.
Dual qualified as a commercial lawyer and business psychologist with domain expertise in healthcare and financial services, this is Wendy's second start-up. As Co-Founder of Sybenetix, Wendy was instrumental in the original vision, growth phase, and acquisition of her first company by Nasdaq.
At Nasdaq she was Head of Research & Ideation and led a unique team of experts that combined behavioral science, financial domain knowledge, and advanced analytics to bring diverse thinking and cross-industry experience to designing and delivering technology to solve some of the biggest challenges facing financial services.
Recognized as a leader in her field, Wendy regularly delivers keynotes around the world on topics as diverse as AI, Surveillance, Technology Design, Cognitive Engineering, Organisational Resilience, and Conduct and Culture.
Wendy also previously served as a Board member for the Copenhagen, Helsinki, Iceland, and Oslo Nasdaq Exchanges and currently acts as an Advisor to the Alliance for Innovative Regulation (AIR) and Chairs the Advisory Board of the University College London’s Doctoral Research Programme, Ecobrain.
Learn more about Wendy’s work:
Wendy's LinkedIn
Learn more about NDM:
NaturalisticDecisionMaking.org
Journal of Cognitive Engineering and Decision Making
Where to find hosts Brian Moon and Laura Militello:
Brian’s website
Brian’s LinkedIn
Brian’s Twitter
Laura’s website
Laura’s LinkedIn
Laura’s Twitter
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Date recorded: November 12, 2021
Show Description:
Today we welcome John Allspaw. John is an engineering leader and researcher with over 20 years of experience in building and leading teams engaged in software and systems engineering.
He is a co-founder of Adaptive Capacity Labs, LLC. Previously, he was Chief Technology Officer at Etsy. He has also worked at Flickr, Friendster, InfoWorld, Salon, Genentech, Volpe National Transportation Center, and a bunch of other places as a consultant from time to time.
John has spent the last decade bridging insights from Human Factors, Cognitive Systems Engineering, and Resilience Engineering to the domain of software engineering and operations.
His publications include the books The Art of Capacity Planning (2009) and Web Operations (2010) as well as the forward to “The DevOps Handbook.” His 2009 Velocity talk with Paul Hammond, “10+ Deploys Per Day: Dev and Ops Cooperation” helped start the DevOps movement.
He holds a Master’s degree in Human Factors and Systems Safety from Lund University.
Where to find John:
LinkedIn
Twitter
Learn more about NDM:
NaturalisticDecisionMaking.org
Journal of Cognitive Engineering and Decision Making
Where to find hosts Brian Moon and Laura Militello:
Brian’s website
Brian’s LinkedIn
Brian’s Twitter
Laura’s website
Laura’s LinkedIn
Laura’s Twitter
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Date: 09/01/2021
Show Description:
Beth Lay’s expertise is in applying Resilience Engineering, High Reliability Organizations, and Safety II to Human Performance. She is currently guiding the transformation from traditional, behavior-based safety to “new view” Safety II as the Director of Safety and Human Performance for Lewis Tree. Beth has advised on resilience and human performance for NASA, the Department Of Energy, and Los Alamos National Labs. Beth is a mechanical engineer with a master’s certificate in cognitive science. Former roles include leading Siemens Energy Risk Management team and, more recently, Director of Human Performance at Calpine.
Where to find Beth:
Lewis Tree Service
Beth’s Team Bio
New View Safety Overview
Lewis Tree Blog
Learn more about NDM:
NaturalisticDecisionMaking.org
Journal of Cognitive Engineering and Decision Making
Where to find hosts Brian Moon and Laura Militello:
Brian’s website
Brian’s LinkedIn
Brian’s Twitter
Laura’s website
Laura’s LinkedIn
Laura’s Twitter
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