Episódios
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In our 'Learn from the Best' series, The Savoy´s Managing Director Franck Arnold talks about immigration, Brexit, and the future of hospitality!
SummaryClaudia Koestler and Dan Harris explore the significant impact of Brexit and the COVID-19 pandemic on recruitment in the UK, particularly in the hospitality sector, with The Savoy's Managing Director Franck Arnold. They discuss the challenges faced in hiring qualified staff from Europe post-Brexit and the changing dynamics of immigration in the UK. Highlights include the importance of cultural diversity in London and how it contributes to the city's vibrancy and success.
The REAL impact of Brexit on luxury hotelsHow international talent DRIVES hospitality excellenceThe truth about workforce diversity
In this clip from the Podcast interview from "Over Here, Over There" you will discover:This video gives you an insight into the challenges from Brexis even by one of the most prestigious organisations in the UK and how it has had to adapt to the new business and cultural environment.
Perfect for:
Travel enthusiasts
Hospitality professionals
Global citizens
Career seekers
Are you ready to learn from the best? The Savoy's exclusive insider perspective and the full-length interview with Franck Arnold can be watched on the @OverHereOverThere Podcast here: • Insights from The Savoy London - Inte...
One click could transform your understanding of global hospitality forever! Are you ready for the TRUTH?Takeaways
The pandemic and Brexit created significant recruitment challengesMany qualified staff left the UK and are not returningPost-Brexit, recruitment from Europe has become more difficultThe hospitality sector struggles to attract British workersCultural diversity is essential for London's identityImmigration patterns have shifted significantly post-BrexitThe quality of immigration has changed, impacting industriesLondon's energy comes from its diverse immigrant populationThe UK is a country of immigrants, similar to the US and CanadaThe British culture is enriched by its diverse influences
#HospitalityRevolution #Brexit #Immigration #LuxuryTravel #TheSavoy #FranckArnold #podcast #overhereoverthere #pandemic #hospitalityindustry #London #workforce #culturaldiversity #recruitment -
Franck Arnold, Managing Director of The Savoy in London, reveals his hospitality strategy, which is revolutionizing luxury service!
Mastering AI efficiency
In this clip from the "Learning from the Best" series of the Podcast "Over Here, Over There" in cooperation with @EvenlodeFilms, Mr. Arnold breaks down the critical balance between cutting-edge AI and the irreplaceable human connection. Discover how top-tier hotels like The Savoy are navigating the future of hospitality, blending technology with heart-warming personal service.
What happens when robots meet human empathy? Mr. Arnold exposes the secrets that keep luxury hospitality alive and thriving. Learn how The Savoy stays ahead of the game by:
Preserving the magic of human interaction
Creating unforgettable guest experiences
Don't miss these game-changing insights from one of the world's most innovative hotel leaders!
Are you ready to learn from the best? Watch the full-length podcast episode on YouTube here:
Insights from The Savoy - Interview with Franck Arnold, Managing Director
Check out all our episodes at overhereoverthere.org.
#HospitalityInnovation #AIandHumanTouch #LuxuryHospitality #TheSavoy #FranckArnold #FutureOfService #ai #podcast #overhereoverthere
🌍 From the legendary Savoy Hotel to your screen - wisdom that will change how you think about service! 🔑 -
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Summary
In this conversation, Dan Harris reflects on the surreal nature of Donald Trump's inauguration as the 47th US president with BBC Radio Gloucestershire host Nicky Price, discussing the implications of executive orders and the divided political landscape in America. He also explores how world leaders might navigate their relationships with Trump, emphasizing the personal dynamics at play.
Takeaways
The inauguration felt surreal given Trump's past actionsTrump's executive orders allow him some leeway in implementing legislationExecutive orders can be reversed by future presidentsAmerica remains deeply divided post-electionUrban areas lean heavily Democratic, while rural areas support TrumpDemocrats are soul-searching after the election resultsWorld leaders will need to adapt to Trump's personal styleThe UK must navigate its relationship with Trump carefullyTrump's authoritarian tendencies will shape his presidencyThe political landscape will continue to evolve in response to Trump's actionsoverhereoverthere.org
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Summary
In this episode, Dan Harris and Claudia Koestler discuss the implications of Donald Trump's inauguration as the 47th president of the United States. They analyze Trump's speech, highlighting its populist and divisive nature, and express concerns about the potential impact on international relations and democracy. The conversation also touches on strategies for political resistance and the importance of unity among moderate parties to safeguard democratic values.
Trump's speech was marked by populism and divisivenessThe feeling of a breakup reflects the current political climateInternational relations may face significant changes under TrumpDemocracy is fragile and requires constant vigilanceModerate parties must unite to counter extremismThe importance of clear communication in political messagingTrump's authoritarian tendencies are a cause for concernEurope needs to strengthen its unity in response to U.S. policiesPolitical resistance requires strategic organization and collaborationThe next two years will be critical for U.S. politics
TakeawaysSound Bites
"It feels like a breakup.""Democracy is very fragile.""Keep the patient alive.""There is lots to talk about."
Partners
Evenlode Films and Productions
Chris D Projects Ltd. -
Summary
In this conversation, BBC Radio Gloucestershire and Wiltshire host Graham Rogers discusses with 'Over Here, Over There' podcast host Dan Harris the remarkable return of Donald Trump to the presidency, analyzing the factors that contributed to his election victory and the implications for the US-UK relationship. The discussion also covers Trump's expected actions in office and the strategies needed to engage with his administration effectively.
Takeaways
Donald Trump's return to the White House is unprecedented.Many believed Trump could not recover from the January 6th events.The Democrats' campaign strategy wasn't effective enough.Trump's election victory was narrow, not a landslide.Republicans effectively communicated with their base despite lower funding.The US-UK relationship will endure regardless of leadership.Engaging with Trump requires understanding his motivations.Expect symbolic gestures from Trump in his first days.Trump aims to deliver on campaign promises immediately.The political landscape is shifting with Trump's return.Sound Bites
"How did he win? Why did he win?"
#DonaldTrump #inauguration #USpolitics #election #US-UKrelationship #specialrelationship #executiveorders #politicalcomeback #podcast -
Summary
In this episode of 'Over Here Over There', Dan Harris and Claudia Koestler explore Rochester, New York, highlighting its vibrant culture and unique culinary offerings, particularly the famous Garbage Plate. Joined by local food expert Adam Wilcox and dogTown restaurant owner Fran Basile, they delve into the history, variations, and significance of this iconic dish, as well as the diverse clientele of Dogtown, a popular canine-inspired restaurant. The conversation touches on the evolution of local cuisine, the importance of community in food culture, and the future of the Garbage Plate in a changing culinary landscape.
(Before going to Niagara Falls, this episode was filmed and recorded in Rochester, NY, a few weeks after the US Presidential election. Still, enjoy discovering the delights of that wonderfully named 'The Garbage Plate'. For the video version, go to our YouTube channel (insert link)).Takeaways
Rochester is a vibrant city with a rich art scene.The Garbage Plate is a unique local dish with historical roots.Dogtown offers a high-quality take on classic hot dogs.The Garbage Plate originated as a late-night food for college students.Variations of the Garbage Plate include vegan options and different toppings.The dish has evolved over time, reflecting local tastes and trends.Dogtown attracts a diverse clientele, showcasing the community's inclusivity.The future of the Garbage Plate seems secure despite culinary trends.The importance of quality ingredients is emphasized in local cuisine.Food culture in Rochester is a blend of tradition and innovation.More info:
dogTown Restaurant
Hosts: Claudia Koestler and Dan Harris
Guests: Adam Wilcox and Fran Basile
Cameraman: Andrew HarrisSound Bites
"It's a lot of food for one person.""We have a vegan plate here.""It's going to be around forever." -
How to Make the Future of Hospitality Sustainable
Eco-warriorsBusiness innovatorsHospitality professionalsClimate-conscious travelers
Discover the insider strategies that make The Savoy a global sustainability leader in the hospitality industry with cutting-edge green innovations and food waste reductions.
Franck Arnold, Managing Director of the Savoy in London, reveals his hotel's game-changing sustainability blueprint, transforming luxury hospitality!
This podcast will revolutionize your thoughts about luxury and environmental responsibility!
Perfect for:Takeaways
All hotels have become single-use plastic-free.Sustainability is not a new concept for luxury hotels.Food wastage is a significant issue that needs addressing.Implementing AI to measure food waste is a game changer.Energy consumption must be reduced in older hotels.Investments in sustainability can ensure property value.Luxury hospitality is evolving to meet environmental demands.Guests are increasingly accepting sustainable practices.Educating guests on sustainability is essential.Sustainability is now a business obligation, not just a trend.#SustainabilityRevolution #LuxuryHospitality #GreenInnovation #TheSavoy #FranckArnold #podcast #overhereoverthere
Are you ready to learn from the best? Watch the full-length video interview with Franck Arnold on the "@OverHereOverThere website and on our YouTube channel: Insights from The Savoy, London, Interview with Franck Arnold, Managing Director
And please don´t forget to like and subscribe - and comment! -
Join Claudia as she uncovers the surprising secrets of a typical Tuesday in Bavaria! From closed beer gardens to military-precision supermarket shopping, this episode reveals the quirky, orderly, and utterly fascinating side of German life you never knew existed.
Discover:
- Why Bavarian Tuesdays are anything but ordinary
- The unexpected challenges of working from home, German-style
- The mystery of opening hours in the villages
- How supermarket shopping becomes an extreme sport
Whether you're a culture enthusiast, a travel buff, or just curious about life in one of Europe's most iconic regions, this humorous episode is your ticket to experiencing Bavaria like a local.
Don't forget to like, comment, and subscribe for more insider looks at German culture!
#BavarianLife #GermanCulture #TravelTuesday #WorkFromHomeBavaria #BeerGardenSecrets #GermanEfficiency #EuropeTravel #CultureShock #ExpatLife #overhereoverthere #podcasts
New episodes every week! Turn on notifications so you never miss our weekly dive into life across borders! -
Over Here, Over There - A Podcast Across Borders #podcast
Franck Arnold, Managing Director of The Savoy in London, reveals what really makes The Savoy the ultimate destination!
How a centuries-old hotel stays cutting-edgeThe strategy that keeps The Savoy legendaryWhy every celebrity and royal dreams of staying here The Savoy embodies a blend of British tradition and global allureBeing a custodian of the Savoy's legacy is a key responsibilityThe evolution of the Savoy is akin to the gradual change of a Porsche 911Eccentricity is an essential aspect of British character at the SavoySuccessful partnerships can bring novelty and excitement to traditional establishmentsThe renovation of dining spaces has led to increased recognition, including a Michelin starMaintaining luxury codes is crucial while introducing modern twistsAfternoon tea remains a staple service offering at the SavoyThe reconceptualization of spaces aims to enhance energy and vibrancyInnovation at the Savoy is about evolution without shocking the system
What do Gordon Ramsay, 130 years of history, and hospitality magic have in common? Learn from the best in this clip from the Podcast Interview from "Over Here, Over There".
In this conversation, Claudia Koestler asks Franck Arnold about the delicate balance of maintaining the Savoy's rich British heritage while innovating to meet modern expectations. He emphasizes the importance of being a custodian of the hotel's legacy, the need for a touch of eccentricity, and the successful partnerships that have revitalized the dining experience at the Savoy, including collaborations with renowned chef Gordon Ramsay. The conversation highlights the ongoing evolution of the Savoy as it adapts to contemporary tastes while preserving its iconic status.
Discover the never-before shared secrets of:Perfect for:
Hospitality professionalsTravel enthusiastsBehind-the-scenes loversDream job seekers#LuxuryHospitality #TheSavoy #FranckArnold #HotelSecrets #LondonLuxury #podcast #overhereoverthere
You're just one click away from valuable insights from one of the hospitality industry's best. Enjoy!"
Watch the full-length interview with Franck Arnold on the " @OverHereOverThere " Podcast here: • Insights from The Savoy London - Inte...
And please don´t forget to like and subscribe - and comment!
Thank you for listening! -
Discover the transformative leadership philosophy of Franck Arnold, Managing Director of London's legendary Savoy Hotel, in this captivating promotional clip from the exclusive interview series "Learning from the Best." Join Claudia Koestler and Dan Harris from the Podcast "Over Here, Over There" as they delve into Mr. Arnold's innovative hiring process and his unique approach to leadership, which features an inverted pyramid model that prioritizes support and positivity.
In this sneak peek, learn how Mr. Arnold identifies top talent and fosters a culture of excellence within one of the world's most iconic hotels. Whether you're an aspiring leader, a hospitality professional, or simply curious about the inner workings of luxury service, this clip offers invaluable insights into the art of leadership and team building in the high-stakes world of luxury hospitality.
Don't miss out on this opportunity to learn from the best—hit play now to unlock the secrets that keep The Savoy at the forefront of the hospitality industry!
Are you ready to learn from the best? Watch the full-length interview with Franck Arnold on the @OverHereOverThere Podcast here.
#leadership #Hospitality #FranckArnold #SavoyHotel #LuxuryService #TeamBuilding #podcast #overhereoverthere #empowerment #customerservice #recruitment #podcastKey Takeaways
Service excellence is rooted in genuine engagementHiring should focus on cultural fit and characterSoft skills are as important as technical skillsA smile can significantly enhance customer experienceEmpower employees to take ownership of their rolesMistakes are opportunities for learning and growthA supportive culture fosters employee satisfactionThe Savoy's reputation is built on collective ownershipLeadership should be about guiding and inspiringFeedback is essential for continuous improvementKey Quote
"I'm at the bottom of the pyramid." -
Step into the world of luxury hospitality with our groundbreaking interview featuring Franck Arnold, the visionary Managing Director of London's iconic Savoy Hotel. In this exclusive sit-down, the hosts of the Podcast "Over Here Over There", Claudia Koestler and Dan Harris, uncover the secrets behind The Savoy and Arnold's exceptional leadership that keeps The Savoy at the pinnacle of the hospitality industry worldwide, from cultivating a stellar team to embracing innovation in a centuries-old institution.
Learn about:
- Cutting-edge hiring strategies that build an award-winning staff
- Sustainable practices that set new industry standards
- Harnessing AI to enhance guest experiences
- Stress management techniques for high-pressure environments
- Overcoming Global Challenges
- How Mr. Arnold steers The Savoy through turbulent times
- Brexit's impact on luxury hospitality
- Adapting to post-pandemic travel trends
- AI versus the Human Touch
- Balancing tradition with modern guest expectations
- The secret to discretion
- Bringing music back to the Savoy
- What's next for The Savoy and Franck Arnold
This captivating interview is the first in our new "Learning from the Best" series, where "Over Here, Over There", your Podcast Across Borders, tap into the minds of industry titans to bring you actionable wisdom and inspiration.
For the full YouTube video interview, see here. Please don't forget to subscribe and like the podcast on all socials! Thank you! -
BBC Radio Gloucestershire host David Smith and 'Over Here, Over There' podcast host Dan Harris reflect on the life and legacy of former US President Jimmy Carter, who passed away at the age of 100. They discuss his presidency, marked by significant achievements in diplomacy and human rights, and the challenges he faced, including economic difficulties. The dialogue also highlights Carter's post-presidency humanitarian efforts and his enduring humility, which left a lasting impact on American politics and society.
Discussion points:
Jimmy Carter was the longest-lived American president.He was known for his ethical approach to politics.Carter's presidency was marked by both successes and failures.He prioritized human rights in his foreign policy.The Camp David Accords were a significant achievement.Carter's post-presidency work greatly enhanced his legacy.He tackled global issues like disease and poverty through the Carter Center.Carter's humility set a standard for future politicians.His focus on environmental policies was ahead of his time.Carter's life exemplified a commitment to service and compassion. -
A gripping street-level view of America's most consequential election yet, as European-American duo Claudia Koestler and Dan Harris take you through the pulsing streets of downtown Philadelphia. Watch as these international commentators decode the electric atmosphere, share candid voter conversations, and offer unique insights into this historic showdown between Harris and Trump. From early morning lines to evening tension, experience the raw energy of democracy in action through fresh, non-American perspectives. See why Philly could once again determine America's future.
#ElectionDay2024 #PhillyVotes #KamalaHarris #Politics #Democracy #LiveCoverage #donaldtrump -
Summary
In this episode of Over Here Over There, BBC Radio Gloucester's Nicky Price highlights the upcoming US General Election and how local Americans (Dan Harris, Debra Drew, and Jenn Singer) in Cheltenham encouraged their fellow citizens to register to vote. BBC Radio Gloucester's David Smith discusses with them the importance of registering overseas Americans to vote, particularly in the upcoming U.S. election, and emphasizes the significance of swing states in determining the election outcome. The conversation builds anticipation for 'Over Here, Over There' podcast coverage from Philadelphia by Claudia Koestler and Dan Harris, where they will report on the election atmosphere and its implications for democracy.
Takeaways
The podcast aims to help overseas Americans register to vote.Swing states play a crucial role in U.S. elections.Civic engagement is essential for democracy.The OHOT (Claudia Koestler and Dan Harris) team is excited to cover the election from Philadelphia.Every vote counts, especially in swing states.OHOT will be joined in Philadelphia by David Smith (BBC Radio) and Debra Drew (Democrats Abroad UK), and hosted by Drexel University Professor Emeritus Mark BrackThe importance of educating Americans about their voting rights.While in Philadelphia, Claudia will cover the election for a German newspaper.The atmosphere in Cheltenham reflects a strong American community.The upcoming election is seen as a pivotal moment for democracy.Keywords
Voting, Overseas Americans, Swing States, US Election, Civic Duty, Cheltenham, Podcast, Democracy, Political Engagement, Election Coverage
"We just want people to exercise their right.""Your vote weighs a lot here.""It's going to be the most important state."
Sound Bites -
Buckle up for a wild ride with Claudia as she unveils the truth behind Oktoberfest—the festival that turns Munich into a unique playground for tourists! While millions flock to the beer tents, locals grapple with overcrowded streets, drunken revelers, and the commercialization of their beloved tradition. In this eye-opening episode, you'll hear firsthand accounts of Munich residents who flee the city or barricade themselves in their homes. Discover why a simple stroll to work can feel like navigating a horror movie, and learn about the cultural clash that turns authentic Bavarian spirit into a carnival of costumes. Prepare to rethink your Oktoberfest experience as this episode reveals the sobering truth behind the Lederhosen, Steins, and Pretzels.
YouTube Oktoberfest Walk-through
Keywords: Oktoberfest, Munich, beer festival, local perspective, tourism impact, cultural appropriation, overcrowding, commercializationSound Bites
"Oktoberfest is a fascinating cultural phenomenon.""Many Munich residents flee from Oktoberfest.""It's like a huge party in your living room."
#Oktoberfest #Munich #BeerFestival #TravelPodcast #CulturalInsights #OverHereOverThere #GermanCulture #TouristTrap #LocalPerspective #BehindTheScenes -
BBC Radio Kent presenter Anna Cookson and 'Over Here, Over There' podcast co-host Dan Harris discuss the first televised debate between US presidential candidates Kamala Harris and Donald Trump. Dan comments on the clash over immigration, abortion, and the economy. Kamala Harris criticized Trump for his ego-driven approach and lack of focus on the needs of the American people. Trump criticized American military aid to Ukraine and accused Harris of having no economic plans. Overall, Dan concludes that Harris came out on top, winning over independent and undecided voters. The debate could have a significant impact on the polls, especially with endorsements from celebrities like Taylor Swift. It is uncertain if there will be more debates leading up to the election.
KeywordsUS presidential debate, Kamala Harris, Donald Trump, immigration, abortion, economy, independent voters, Taylor Swift endorsement
The first televised debate between Kamala Harris and Donald Trump was fiery and focused on issues like immigration, abortion, and the economy.Harris criticized Trump for his ego-driven approach and lack of focus on the needs of the American people.Trump criticized American military aid to Ukraine and accused Harris of having no economic plans.Harris came out on top, winning over independent and undecided voters.Endorsements from celebrities like Taylor Swift can have a significant impact on the polls.It is uncertain if there will be more debates leading up to the election.
TakeawaysSound Bites
"Vice President Harris called the former president a laughing stock on the world stage.""I believe you deserve a president who actually puts you first.""That war would have never happened." -
Claudia flips the script to highlight what makes Europeans stand out in the US. From childhood wonder at green road signs and skyscrapers to adult realities of being constantly recognized as European, it’s a wild ride. Accents, non-Hollywood teeth, and confusion over American coffee sizes are dead giveaways. Metric system struggles, tipping etiquette, and small talk woes add to the fun. Spotting a European? Look for someone squinting at grocery labels or fumbling with cash. Be kind and offer a good espresso—they're navigating a land where football means two things! Tune into Claudia's insightful and entertaining perspective and add your feedback below or on our website: overhereoverthere.org.
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Summary
Co-hosts Claudia Koestler and Dan Harris discuss Democrat US Presidential nominee Kamala Harris's selection of Tim Walz, Governor of Minnesota, as her Vice President running mate for the November 2024 General Election. They explore his background, communication skills, and rapid rise in the selection process. The conversation also touches on the importance of the Vice President's role on the ticket, the potential impact of the pick on voters, and the role of the Vice President in representing the country abroad. Claudia and Dan contrast the two Vice President running mates, Tim Walz and JD Vance, the Republican running mate, and the authenticity of the candidates.
keywords
Tim Walz, vice presidential candidate, Democratic Party, communication skills, campaign, weird, impact, voters, vice president, representation, authenticity
Tim Walz, the Governor of Minnesota, has been selected as the vice presidential candidate for the Democratic Party.His background as a school teacher, football coach, military veteran, long tenure in Congress and as Governor of Minnesota, along with his communication skills, make him a formidable candidate.The use of the term 'weird' by Tim Walz in the campaign has gained attention and resonated with anti-Trump voters.The selection of the Vice Presidential candidate is important as it reflects the party's platform and how the ticket plan and party will govern if elected.Tim Walz's authenticity and relatability are seen as strengths compared to JD Vance, the Republican running mate.
takeawaysSound Bites
"Walz brought the term 'weird' into the election campaign.""He's about 60 years old and looks robust. He looks like an all-around American from the Midwest." -
Summary
'Over Here, Over There' podcast cohost Claudia Koestler explores recent comments of Republican Vice Presidential candidate JD Vance regarding his belief that a woman's worth is tied to her role as a mother. Claudia discusses the harmful effects of this belief and emphasizes the intrinsic value of every person. She highlights the importance of respecting women's choices and autonomy and addresses the double standard and deep-rooted sexism in judging women based on their decision to have children. Claudia concludes by emphasizing that every individual's worth transcends societal expectations and JD Vance isn't qualified to represent anyone with his stated belief.
Keywords
woman's worth, motherhood, autonomy, sexism, judgment, societal expectations
A woman's worth is not determined by her ability or choice to have children.Respecting women's choices and autonomy is crucial for a fair and equitable society.Judging women based on their decision to have children is a double standard and highlights deep-rooted sexism.Every individual's worth transcends traditional and limiting societal expectations.
TakeawaysSound Bites
"How can it be that some still hold onto a belief that a woman's worth is tied to her role as a mother?""Respecting women's choices is crucial for a fair and equitable society, isn't it?""The notion that women without children are less valuable is misogyny that seeks to control and diminish women." -
Summary
In this episode, Claudia Köstler discusses President Biden's announcement to step down as the Democratic nominee in 2024 and what that means for the U.S. and the rest of the world. She expresses her love for America but also raises concerns about the political landscape and the recent happenings. Claudia emphasizes the importance of the upcoming American federal election and the choice between continuing the constitutional republic or voting for an authoritarian regime. She discusses the lack of a succession plan within the Democratic Party and suggests that Kamala Harris should take over as the presidential candidate. Claudia highlights the need for someone to build bridges and bring people together, and she believes that Kamala Harris, as a woman and a black woman, is the ideal candidate to do so.
Keywords
President Biden, Democratic nominee, U.S. politics, American federal election, succession plan, Kamala Harris, political landscape, authoritarian regime, constitutional republic, building bridges, inclusivity, Kamala Harris as presidential candidate
Takeaways
President Biden's announcement to step down as the Democratic nominee in 2024 has created uncertainty and tension in the political landscape.The upcoming American federal election is crucial in determining the direction the country will take.The Democratic Party lacks a succession plan, and Kamala Harris should be considered as the presidential candidate.There is a need for someone to build bridges and bring people together, and Kamala Harris, as a woman and a black woman, is well-suited for this role.
"Dear USA, we gotta talk about your political landscape and the recent happenings.""The Democrats have not worked well in the past. They have failed to start a succession plan two years ago.""Let Kamala Harris take over the race and get you, this lighthouse of democracy and freedom, into the open, inclusive, but orderly modern times where you belong."
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