Episódios

  • Change is often met with resistance, but Neil Goodrich, Chief Innovation Officer at Envista Forensics, challenges us to rethink our approach to innovation in this episode of Talking AI.

    Together with host Matt Paige, Neil explores where new AI tools can help to lead innovation and how small incremental changes can drive larger transformative projects. We look at how AI can boost efficiency at different stages of an innovation process, from creating faster prototypes to democratizing access to data insights across teams.

    Matt and Neil swap ideas on how AI could impact things like customer feedback, everyday work, job displacement, and education (for better or worse). A key takeaway point from this episode is the importance of adaptability – a skill that we will all need as tech like AI continues to evolve rapidly.

    Key moments:

    How AI can be involved in innovation projects big or small Neil provides the backstory to the DePaul innovation labsWill AI become an everyday tool like email is today?How AI could change different elements of an innovation processWhat excites and concerns Neil about the future of AIHow AI could impact jobs and education

    Key links: 

    Envista ForensicsConnect with Neil on LinkedIn

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

  • Generative AI may feel like the new kid on the block, but it's not as different from traditional machine learning as you might think.

    In this episode of Talking AI, we’re joined by Simba Khadder, Co-Founder & CEO of Featureform, and Omar Shanti, CTO of Hatchworks AI, to discuss how generative AI builds upon established ML principles and infrastructure. We explore the misconception that it exists as its own little island, when in reality, we see a clear continuity between classic ML and newer AI technologies.

    Simba and Omar break down the unique aspects of GenAI, such as prompting and large language models (LLMs), while also highlighting the shared foundations with traditional ML. They also touch on the evolution of retrieval augmented generation (RAG), the ML vs. GenAI lifecycle, and what MLOps teams should consider when it comes to driving value in a business.

    Want to stay ahead in the fast-moving world of AI? Tune in to Talking AI where we break down the latest trends and tools in Generative AI, MLOps, and more. Subscribe now, and don't miss out on practical insights from industry experts. Let’s transform your data into real business impact!

    Key moments:

    The similarities and differences between generative AI and traditional machine learningHow prompts differentiate LLMs from earlier transformer modelsThe challenges of implementing AI in production versus creating pilot projectsHow RAG has evolved and what it could mean for the future The importance of data as the core foundation for both traditional ML and generative AIHow feature engineering in ML relates to embeddings in LLMsHow an ML lifecycle differs from a GenAI one

    Key links: 

    Featureform Connect with Simba on LinkedIn

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

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  • Does generative AI have a place in the highly regulated world of life sciences, and can it produce value without compromising patient safety?

    In this episode of the Talking AI podcast, host Matt Paige sits down with Matt Lewis, Global Chief AI Officer at Inizio Medical, to explore the delicate balance between innovation and risk in healthcare AI.

    Matt brings a wealth of experience from his role at Inizio Medical, a powerhouse in the life sciences industry that balances scientific knowledge with cutting-edge technology like AI to transform medical communication and content.

    He shares invaluable insights on how AI is transforming pharmaceutical research, biotech advancements, and medical device development.

    Matt reveals Inizio’s strategy for prioritizing AI use cases, explaining why there's no one-size-fits-all approach in such a complex field. He also discusses how AI can save time in creating patient summaries and why personalization and custom AI tools are needed to produce complex content.

    Key moments:

    Generative AI's potential in life sciences and the associated risksHow augmented intelligence can enhance decision-making and improve patient outcomesMatt’s dual role in improving internal operations and supporting clients in AI adoptionHow to identify and prioritize AI use cases unique to each organizationPractical applications of AI and how they can save time and improve understanding The limitations of off-the-shelf AI tools like ChatGPT and the need for tailored solutionsWhy personalization in AI is important to provide tailored content

    Key links: 

    Inizio’s WebsiteConnect with Matt on LinkedInThe NeuronOpenToolsSuperhumanOne Useful ThingThere’s An AI For ThatRegulated industries white paper Conor Grennan (Chief AI Architect, NYU) and Matt Lewis co-authored

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases...

  • In this bonus episode of Talking AI, Omar Shanti, CTO of HatchWorks AI, breaks down how LangChain’s abstractions have both helped and hindered AI innovation.

    He explains why these tools, while useful for quick starts, can sometimes make simple tasks harder as projects scale. The conversation highlights where LangChain shines and where it falls short.

    Viewers will hear insights on why prompt engineering and tuning are more challenging than building agent tools. Omar shares how over-abstraction can cause issues when taking projects into production, leading many to rethink their toolkits.

    If you’re working with LangChain or similar abstraction tools, this episode gives you practical advice on avoiding common pitfalls and understanding when these abstractions might not serve your needs.

    Key Moments:

    Introduction to LangChain’s abstractionsWhat is abstraction?LangChain’s pros and consChallenges with LangChain in productionObservability and orchestrationHow much orchestration do you need?Final thoughts on using LangChain

    Key links:

    HatchWorks AIConnect with Omar on LinkedIn

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

  • Is AI-generated content really good enough to compete in the highly competitive world of search engine optimization? This was a question that Tim Hanson had early on in his AI journey, as many of us were experimenting with ChatGPT and other tools with varying results.

    His solution? Penfriend.ai – a tool that generates articles based on proven content strategies without the need for traditional prompting. As Co-Founder and Chief Creative Officer, Tim joins the Talking AI podcast to delve into the world of AI-powered content and how Penfriend avoids the dreaded “AI wrapper” label.

    We hear Tim’s journey of developing Penfriend, inspired by his background in SEO and experience constantly adapting to Google’s algorithm tweaks. He tells host Matt Paige about the top mistakes he’s seen marketers make when using AI, and how his solution is built to mimic the multiple complex decisions a human makes before writing an SEO article.

    Tim's approach demonstrates that successful AI integration goes far beyond simple prompts, involving complex workflows, proprietary data, and a nuanced understanding of the target audience.

    Key moments:

    Creating value with an AI solutionThe importance of effective prompting and not overloading AI with too many tasksComparison of human decision-making in blog creation vs. using a single AI promptPenfriend’s approach to using different AI models for specific tasksThe non-linear process of keyword research and title selection in PenfriendHow Penfriend uses different prompts for various blog sectionsDiscussion on how AI is affecting SEO practicesThe biggest challenges and lessons learned when creating PenfriendWhat Tim’s most excited about in the future of AI content creation

    Key links: 

    PenfriendConnect with Tim on LinkedIn

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

  • Gen AI promises to completely transform our world, from how we work to how we live. But do the core first principles in product management and strategy change with this new technology?

    Join Matt as he digs into this question with Uday Kumar, Principal - Data and AI Product Management at Metashore. Uday shares his insights on maintaining core principles in product management while leveraging the new tools and technologies offered by generative AI. He emphasizes that while the fundamentals of understanding customer needs and solving problems remain unchanged, generative AI presents a new and compelling toolset.

    They also discuss the potential of generative AI to revolutionize sectors like healthcare, fintech, and education by making complex technological solutions more user-centric and effective and highlight the importance of 'falling in love with the problem'—spending significant time understanding the issue before looking at the tools available to solve it. The conversation also explores how organizations can start integrating generative AI into their operations.

    Key moments:

    Gen AI and product strategyFundamentals of project management in the age of AIChallenges and opportunities with gen AIImplementing gen AI in organizationsData considerations and security in AI Strategic implications of gen AIThe future of AI Agents and project managementHow to get in touch with Uday

    Key links: 

    MetashoreConnect with Uday on LinkedIn

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

  • What if the future of work is not just about humans collaborating with machines, but about creating entire organizations that operate through AI agents?

    In this episode of the Talking AI podcast, host Matt Paige unpacks this concept with Alan Wunsche, Managing Partner at Agentware AI and an expert in organizational change and emerging technologies. Together, they discuss the rise of "agentic organizations," where AI agents are not merely tools but integral members of the workforce, executing tasks autonomously and enhancing productivity.

    Alan draws parallels between the current AI revolution and historical technological advancements, such as the printing press. He explains how organizations are beginning to give AI agents more agency, allowing them to take on responsibilities and make decisions that were once the domain of human workers. They also discuss the challenges organizations face in implementing AI agents, the critical role of HR leaders in managing the transition, and lots more.

    Key moments:

    A look at ‘agentic organizations’ Comparison of AI’s impact to historical technological revolutionsA look at the transition of AI from assistant roles to autonomous agentsThe critical role of HR leaders in managing organizational change related to AI Insights into the challenges organizations face adapting to the advancementsWhat the potential displacement of knowledge workers due to AI advancements could look likeHow to equip employees with new skills to thriveThe evolving relationship between humans and AI agentsWhere people can connect with Alan

    Key links: 

    Alan's BookConnect with Alan on LinkedIn

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

  • Welcome back to the first episode of season 3 of the Talking AI podcast, formerly known as the Built Right podcast!

    We’re kicking off with Amir Behbehani, Founder and Chief AI Engineer at Memra, a platform that helps build, deploy, and automate workflow through AI. He and host Matt Paige look at some of the hurdles AI needs to overcome to fully integrate into enterprise, such as lack of proprietary data access and memory. Amir delves into the science behind these challenges and potential solutions. He introduces the concept of ‘agentic AI’ and the emergent AI stack, made up of five layers, aimed at enhancing AI functionality through memory management, data orchestration, and agentic reasoning.

    They also discuss the role of vector and graph databases, the importance of memory and context, and exploring future use cases in a marketplace with agentic AI. Amir also speculates on the transformative potential of AI in the future labor market - hinting at more entrepreneurial endeavors as individuals leverage AI for improved productivity and automation.

    Enjoyed this episode? Don't forget to subscribe to our podcast for more insightful discussions on the latest in AI technology! Follow us on social media for updates and exclusive content. Your feedback matters—leave us a review and let us know what topics you'd like to hear about next!

    Key moments:

    Introduction to Amir and MemraChallenges with current LLMsEmergent AI stack overviewLayer-by-layer breakdown of the AI stackAgentic AI and memory management Future of work with agentic AIThe future of Memra

    Key links: 

    MemraConnect with Amir on LinkedIn

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

  • Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

    Key links:

    Talking AI
  • Like many other tech fields, software development is being impacted by the mass uptake of artificial intelligence. But how exactly has the role of a software developer changed, and what will that role look like in the future?

    In this special edition of the Built Right podcast, our CEO, Brandon Powell, sits down with J Schwan, the new Executive Chairman of HatchWorks, to explore the impact of generative AI on software development. With over 25 years in the digital consultancy space, J is an angel investor and Founder of The Second Mountain, a coaching and early-stage investment fund for technology services underdogs.

    He joins the podcast to share his perspectives on the democratization of AI tools, how AI is changing development processes, and the evolving role of a software engineer. In J’s mind, AI isn’t here to replace software developers and they will still need to know the basics of building applications, but AI could hand them the tools for more impactful work.

    We also talk about the wider impacts on business models, the role of agents, the potential for more bespoke AI applications, and practical advice for CIOs navigating the current AI hype.

    Join us on this episode of the Built Right Podcast as we dive deep into the world of Generative AI and its transformative impact on software development and business. Subscribe now to stay ahead of the curve and never miss an insight from the leading minds in tech. If you enjoyed this episode, leave us a review and share it with your network! Let's build the future together!

    Key moments:

    An engineer’s perspective on the disruptive power of generative AIHow generative AI became democratized with chat interfaces How the hype around AI mirrors transformative technologies of the past Why we’re still in the early days of AI’s full potential How AI will change the role of software engineersThe role of agents in software developmentThe impact of AI on business modelsAdvice for aspiring software engineersNavigating the AI hype cycle

    Key links: 

    Connect with J on LinkedIn

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your...

  • While the era of generative AI has got some people worried, especially in the creative spaces, others are seeing new opportunities arise from it.

    Meg Ball, Graphic Designer at MTB Creative, has embraced generative AI tools and now uses them as a key part of her design process. In this episode of Built Right, we hear how she first became interested in gen AI and began to use Midjourney after learning about it via Discord communities.

    Meg shares her thoughts on the art of prompting and experimenting with different features on Midjourney, plus how AI has changed her creative process entirely. She takes us through her process with an in-depth demonstration of creating new material in Midjourney (which you can see on YouTube).

    Explore the future of creativity with us! Dive into this fascinating episode as we discuss how AI tools like Midjourney are reshaping the art and design world. Don’t forget to subscribe, share your thoughts in the comments, and follow us for more insightful episodes on innovation and technology!

    Key moments:

    How Meg first became aware of generative AIWhy Meg wishes she had got into AI sooner AI’s impact on creativityHow generative AI has changed Meg’s creative processWhere AI fits into the final product and why you can’t 100% take away the human elementHow different industries are reacting to AIMeg’s approach to progressing with AI tools Why technique is the number one thing Meg starts withA demonstration with Midjourney Why it’s not too late to jump on AI

    Key links: 

    Connect with Meg on LinkedIn

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

    Talking AI - Conversations with AI experts and early adopters

    Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand...

  • How has the world of conversational design and conversational interfaces changed with the recent surge of Gen AI?

    Taking a deep dive into this topic is Amber Prause, Digital Product Owner at Gordon Food Service, North America's largest privately held food distributor. She joins this episode of Built Right to talk about the evolution of conversational interfaces, the shift from deterministic design to non-deterministic models, and the importance of understanding user personas in designing chatbots.

    Amber shares insights on training NLUs, the role of prompt engineering, and the challenges of leveraging AI in business workflows. We explore real-life examples of AI mishaps and the future of conversation design in the age of gen AI.

    Listen to our podcast for insights from leading figures in this evolving field. Subscribe, share your favorite clips, and join the conversation today!

    Key moments: 

    Introducing Amber and Gordon Food ServiceAmber provides insight into what conversational design isWhat part does UX play in conversational design? The potential risks of utilizing gen AI for large companiesExamples of gen AI being used to do compelling and interesting thingsBig shifts in conversation designWhat AI solutions Amber is using right nowThe tool Amber is most excited about

    Key links: 

    Gordon Food ServiceConnect with Amber on LinkedIn

    Mentioned in this episode:

    Talking AI - Conversations with AI experts and early adopters

    Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

  • Generative AI has set workplaces around the world on a path toward reshaping business models, team structures, and how they look for tech solutions. And it shows no sign of slowing down!

    In this episode of the podcast, we hear about a new AI platform that offers a unique solution to modern workplace challenges.

    Katherine von Jan, aka KVJ, is the Co-Founder of Tough Day, an AI platform that helps workers with everyday challenges. She joins the Built Right podcast to share her brilliant strategy for taking a unique idea and bringing it to market. We hear about how she first came up with the idea and put it through rigorous testing and research methodologies to test viability.

    Katherine also shares her take on AI in the future of workplaces, the human connection in AI, and why Tough Day has been building AI archetypes to better understand different customer use cases.

    Discover how KVJ's vision is reshaping the workplace with AI, offering a beacon of support and clarity for workers navigating today's challenges. Listen to our podcast for insights from leading figures in this evolving field. Subscribe, share your favorite clips, and join the conversation today!

    Key moments: 

    Why Katherine built Tough DayThe challenges of being an employee or manager in today’s worldWhere Tough Day can help employees who don’t have anyone to turn to for adviceKatherine explains her early strategy that got Tough Day from an idea to a working solutionWhy an AI-first mindset is needed todayHow Katherine and her team put Tough Day to the testWorking with LLM’s that may change in timeWhy Tough Day is building AI archetypes to understand use casesWhere generative AI is headed in the future

    Key links: 

    Tough DayConnect with Katherine on LinkedIn

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

    Talking AI - Conversations with AI experts and early adopters

    Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt...

  • Welcome to an exciting episode of the Built Right podcast where we are talking to Alexander De Ridder, who is an entrepreneur, technologist, and visionary, focused on leveraging AI to transform businesses. Alexander is also the Co-Founder and CTO of SmythOS.

    In this episode, Alexander gives us an overview of his fascinating career journey, which has led to where he is today, segueing into an in-depth look at the concept of AI orchestration and the future of AI agents. Alexander explains where he sees AI going in the future and challenges the conventional view of the web as merely a collection of information, presenting it instead as an evolving organism.

    The conversation also covers the importance of orchestrating the web, the concept of SmythOS, which aims to create networks of collaborative orchestrating agents, his predictions around the transition to AI agents, and how employees can adapt to this rapidly changing landscape. Plus, much more.

    Dive into the future of AI orchestration, agent collaboration, and the economic transformations powered by artificial intelligence. To stay updated with cutting-edge discussions, subscribe to our podcast and newsletter.

    Key moments: 

    High-level background of Alexander De RidderWhere he believes AI is going in the future The web as artificial general intelligence (AGI) How the biggest economic gains don’t always come from the advanced AI models Why he believes orchestrating the web is so importantThe concept of SmythOSThe importance of AI in orchestrating workflowsAlexander's predictions about the transition to AI agentsHow employees can adapt to the rapidly changing landscape

    Key links: 

    SmythOSConnect with Alexander on LinkedIn

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

    Talking AI - Conversations with AI experts and early adopters

    Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast,...

  • The barrier to entry in product development is growing smaller every day as new tech like AI makes it easier than ever to build your own products. But what does this mean for the SaaS market? Will the business model that SaaS companies have followed need to evolve? 

    On the Built Right podcast, we welcomed Gregory Mayer, the Founder of Wysper.ai, a solution that automates content creation by turning podcasts and webinars into written content for marketing purposes. Gregory’s story is an inspiring one for anyone who’s ever wanted to build their own tech solution, as someone who went from idea to market in the space of just a couple of months.

    Learn how AI is changing content creation and entrepreneurship. Listen to our podcast for insights from leading figures in this evolving field. Subscribe, share your favorite clips, and join the conversation today!

    Key moments: 

    Why Greg decided to build his own AI toolThe diminishing friction of creating new tools for the marketHow Wysper went from idea to market in just a couple of monthsWhat the low barrier to entry in product development means for the marketHow the SaaS business model could changeHow companies can stand out in the evolving marketThe most important skills needed when building a product today

    Key links: 

    Wysper.ai  Connect with Gregory on LinkedIn

    Mentioned in this episode:

    Talking AI - Conversations with AI experts and early adopters

    Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

  • What does the future hold for product management in the era of generative AI? 

    Joining this episode of the Built Right podcast is Bo Brown, the Director of Product Management of Payment Tools at NCR Voyix, to share his take on the future of product management. He dives into the true purpose of product management today, why we should never lose sight of product viability, and how AI is affecting product teams.  

    We hear some insights into how product management differs between large organizations and smaller start-ups and the important advice he received from entrepreneurs in his career.  

    Want to dive deeper into how AI is reshaping product management? Join our community of product and AI enthusiasts! Don't miss this episode featuring insights from industry leaders like Bo Brown. Listen to the podcast now and subscribe to our newsletter for the latest updates and exclusive content! 

    Key moments: 

    The purpose of product management Why it’s crucial not to overlook viability The differences between working in a large organization vs. a start-up How portfolios of products affect product management Why product managers need to be good at socializing to get buy-in throughout a company The connection between point of value and product How generative AI is affecting product management  Monetizing products and looking at market demand 

    Key links: 

    Connect with Bo on LinkedIn NCR Voyix 

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

    Talking AI - Conversations with AI experts and early adopters

    Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you...

  • With everyone scrambling to understand and incorporate AI into their business practices, what are the most important things to remember in order to utilize it successfully?  

    In this episode of the Built Right podcast, we welcome Isar Meitis, CEO at Multiplai.ai for a fascinating deep dive into his four laws for success in the AI era. Isar sees the pre-implementation, during-implementation and post-implementation impact of AI in different businesses across varied industries. He has developed these laws from hands-on experience, and strongly emphasizes a need to change the way we think about implementing AI into our businesses.  

    Isar talks about how we need to stop thinking about efficiency and start thinking about outcomes and he provides multiple examples of how this mentality will benefit businesses in the AI era. He explains why we’re about to view the biggest valuation change in the history of valuations, how AI is turning professions into skills and what that means for us as a human race going forward.  

    Ready to dive deep into the AI revolution and its impact on business, ethics, and the future of work? Subscribe to our podcast and sign up for our newsletter for the latest insights and transformative stories from experts like Isar Meitis. 

    Key moments: 

    How Isar’s experiences as an F-16 pilot translated to business Isar’s four laws for success in the AI era  Connecting to the internet for the first time in 1994! What are AGI and superintelligence? Rule one for changing the way you think about implementing AI into your business Why we’re about to view the biggest valuation change in the history of valuations How AI is turning professions into skills Who gets ahead when we’re no longer tied to a professional thanks to AI? Two ways to win in the AI era How AI enables ‘almost’ infinite scalability  Will this be the year AI starts creating movies? 

    Key links: 

    Multiplai.ai: https://multiplai.ai/ Connect with Isar on LinkedIn: https://www.linkedin.com/in/isarmeitis/ Hear Matt on Isar’s podcast: https://multiplai.ai/podcast/ 

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that

  • Artificial intelligence used to only be in the realm of the techy people, but recent evolution has leveled the playing field. Now, anyone can use it, and as a result, it has been a major topic of conversation across multiple industries. 

    Here on the Built Right podcast, we talk with Heather Murray, Founder of AI for Non-Techies, about the growth of AI and how and why companies should integrate it within their processes. As a self-proclaimed non-technical person, Heather dove into the world of generative AI and found it fascinating that now anyone can utilize it. Now, she teaches other companies about the value of using AI and the possibilities it opens up.  

    We dig into why AI is such a hot topic at the moment, why many people are still resistant to it, and how both enterprise-level and SMBs can implement AI tools. She introduces her AI Maturity Matrix to help businesses go from of AI awareness to optimization – video content on how to use this can be found on LinkedIn, YouTube and TikTok. 

    Interested in AI but overwhelmed by the tech talk? Listen to our latest Built Right episode with Heather Murray for clear, practical AI advice. Don't forget to listen to the podcast and sign up for our newsletter for all the latest news and AI insights! 

    Key moments: 

    How Heather first got involved in the AI world Why the AI movement took off Predictions on where AI is headed in the future Resistance to AI and what it means for the future Why Heather sees AI as a “service deepener” that amplifies talent Why you shouldn’t worry about being behind on AI How SMBs and enterprises have adapted to AI Advice for businesses that want to implement AI How to use the AI Maturity Matrix Why data is so important for AI How to use the optimization mindset framework 

    Key links: 

    AI for Non-Techies Newsletter: https://ai-non-techies.beehiiv.com/ Connect with Heather on LinkedIn: https://www.linkedin.com/in/accessible-ai/ 

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the...

  • We’re back with season two of the Built Right podcast! Following on from our first season where we featured some brilliant and insightful guests from the product design world, we’re kicking off this season with Matt Pierce, Founder and CEO of Immediate.  

    Immediate helps businesses recruit and retain talent by offering ImmediatePay, a financial wellness benefit that lets employees gain access to their pay in between paydays.  

    In this episode of the Built Right podcast, we hear the story behind how it all got started. Matt takes us through his career background and how he came to start Immediate. He explains how he defines product-market fit and his process for building the company and ImmediatePay. We also hear Matt’s take on AI in the product world, why he thinks it’s here to stay, and why everyone should find ways to use it or get left behind.  

    Explore the potential use cases of generative AI for your business and gain valuable insights into AI-driven innovation and strategies to elevate your business. Listen to the podcast now and subscribe to our newsletter for the latest updates and exclusive content! 

    Key moments: 

    How Matt realized his dreams of starting a business Matt’s unique approach to career acceleration How Matt’s mindset changed while keeping his end goals in mind Beating business worries  How Matt defines product-market fit  What the early days of Immediate looked like How Immediate began utilizing AI Predictions for the future of business in an AI world 

    Key links: 

    Immediate: https://joinimmediate.com/  Follow Matt on LinkedIn: https://www.linkedin.com/in/piercmb/ 

    Mentioned in this episode:

    Talking AI - Conversations with AI experts and early adopters

    Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business.3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application.4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs.5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward.Whether you're looking to deepen your...

  • As the year draws to a close, so does season one of the Built Right podcast. In this podcast, we’ve covered a lot of ground – from the rise of generative AI to the importance of good user experience design. 

    We wanted to round off season one with a special episode that celebrates all the brilliant insights, breakthrough ideas, and shared wisdom from our guests. In this episode, we look back at our top ten moments from the podcast. While it certainly wasn’t easy to pick just ten, these are some of our standout insights from our guests. 

    Thanks for listening! Revisit our past episodes and connect with us on social media. Excited for Season 2? Subscribe to our newsletter for exclusive updates and be the first to hear our new episodes. Stay cozy, and see you next year! 

    Key moments: 

    The creative element of generative AI Why you need a new approach to modernization Evaluating the value of generative AI Carrying the weight of product development (and sparing your customers) Testing quality products Generative AI and its impact on UX design Software is a must, not a nice-to-have Developers want to take ownership of the product they’re working on Human vs. AI: Which is more efficient? Could AI help us become “more human”? 

    Links to all featured episodes: 

    Episode 8: Generative AI Playbook: How to Identify and Vet Winning Use Cases Episode 4: The MVP Trap: Why You Need a New Approach to Modernization with Joseph Misemer. Episode 10 in full: 5 Ways Generative AI Will Change the Way You Think About UX and UI Design Episode 9: Listen, Prioritize, and Scale to Build a Winning Product Episode 7: Quality-Driven Product Development with Realtor.com’s Erika Chestnut Episode 1: The Built Right Mindset Episode 14: The 6 Adaptive Leader Behaviors with Ebenezer Ikonne Episode 17: How Generative AI Works, as Told by a PhD Data Scientist Episode 15 here: The AI-EQ Connection: How Emotionally Intelligent AI is Reshaping Management 

    Mentioned in this episode:

    Gen AI Innovation Workshop

    Generative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape.Join us as we explore:1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt.2....